<p>A global professional services firm is seeking a high-touch IT Services Coordinator to join its Atlanta office. This is a hybrid role (3 days onsite: Tuesday–Thursday) supporting a dynamic team of consultants, executives, and staff across multiple locations.</p><p><br></p><p>Position Overview:</p><p>As the IT Services Coordinator, you’ll be the front-line technical support resource for a high-performing office. You’ll troubleshoot hardware, software, and network issues, assist with mobile and A/V setups, and collaborate with a close-knit IT team to ensure seamless operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide hands-on support for desktops, laptops, mobile devices, A/V systems, and network infrastructure</li><li>Troubleshoot issues across Windows 365, Office 365, Outlook, Active Directory, and Cisco systems</li><li>Manage and resolve tickets via ServiceNow</li><li>Support users locally in Atlanta and remotely in other U.S. offices</li><li>Partner with senior IT team members for escalations and project work</li></ul>

<p>deal Candidate Profile:</p><ul><li>1–4 years of professional IT support experience</li><li>Strong customer service and communication skills</li><li>Comfortable supporting executives and professional staff in a fast-paced environment</li><li>Experience with Windows 365, ServiceNow, Active Directory, and mobile device management tools</li><li>Calm, proactive, and collaborative approach to problem-solving</li></ul><p><br></p>

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