We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to end users. The role includes structured training and ongoing support to help develop confidence and core technical skills.
<p><strong>About the Role</strong></p><p>As a <strong>Business Analyst II</strong>, you will design and implement scalable reporting platforms, define and track reliable metrics, and build self-service analysis tools to support the growing demand for data. Your work will have an immediate impact on business decision-making and operational efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and analyze data across business functions to establish relationships between multiple data sources.</li><li>Provide actionable insights to uncover product improvement opportunities.</li><li>Develop scripts to process data for business analysis, reporting, and optimization.</li><li>Generate composite queries to dive deep into business-related issues.</li><li>Build dashboards and reporting tools for compliance and performance tracking.</li></ul>
We are looking for a motivated IT Support Technician (Tier I) to provide first-level technical assistance to internal employees in a hybrid work environment. This role involves hands-on support, including troubleshooting, device setup, and resolving technical issues, ensuring smooth operations for end-users. As part of a dynamic team, you will handle customer-facing responsibilities and escalate advanced issues as necessary. This contract position is perfect for someone early in their IT career who is eager to grow and develop their technical expertise.<br><br>Responsibilities:<br>• Diagnose and resolve common technical issues related to hardware, software, and peripherals for desktops, laptops, and mobile devices.<br>• Set up and configure laptops and mobile devices, including imaging and enrollment into Microsoft Intune.<br>• Provide assistance with Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDrive, addressing user concerns and performing account-related tasks.<br>• Deliver basic support for conference room technology, ensuring smooth operation during meetings and addressing AV-related issues.<br>• Manage support tickets using tools like Freshworks or Monday.com, ensuring timely updates and effective communication with users.<br>• Track IT assets, maintain inventory records, and coordinate equipment transfers to ensure accurate documentation.<br>• Create and maintain IT documentation, contributing to knowledge articles and identifying trends in recurring issues.<br>• Promote IT security best practices, including password management and device safety, while escalating potential security concerns.<br>• Adhere to established service level agreements (SLAs) for response and resolution times of Tier I support requests.<br>• Assist with troubleshooting device compliance issues, applications, and updates to maintain operational efficiency.
We are looking for a skilled Technical Support Engineer to join our team in Atlanta, Georgia. This position focuses on providing comprehensive technical support and cloud systems administration to ensure the smooth operation of IT infrastructure and user experiences. As part of a long-term contract, you will play a key role in maintaining systems, managing cloud environments, and supporting users in a hybrid workplace.<br><br>Responsibilities:<br>• Diagnose and resolve hardware, software, and system issues for desktops, laptops, mobile devices, printers, and peripherals, both on-site and remotely.<br>• Administer and manage Microsoft Intune for device enrollment, compliance policies, application deployment, and security across multiple platforms.<br>• Monitor and support resources within Microsoft Azure, including user identity management and basic troubleshooting of cloud-hosted systems.<br>• Configure and maintain conference room technology, such as Teams Rooms and video conferencing systems, to ensure efficient meeting experiences.<br>• Maintain accurate records of IT assets, including procurement, assignment, and lifecycle management, while coordinating with finance and procurement teams.<br>• Manage and prioritize IT service tickets using tools like Freshworks or Monday.com, ensuring timely resolution and clear communication.<br>• Install, configure, and maintain software and hardware in alignment with organizational standards, assisting in system upgrades and deployments.<br>• Collaborate with cross-functional teams to identify recurring technical issues, implement solutions, and document processes.<br>• Enforce IT security policies and manage device compliance through tools like Intune, Azure AD Conditional Access, and Microsoft Defender.<br>• Provide training and guidance to users on productivity tools, including Teams, Office 365, and security best practices.
<p>We are looking for a skilled Paralegal to join a boutique firm in Atlanta, GA specializing in high-net-worth family law and trust litigation. This role requires expertise in managing complex cases, assisting with trial preparation, and providing comprehensive legal support in matters such as divorce, alimony, custody disputes, and contested agreements. If you thrive in a fast-paced environment and have a keen eye for detail, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage case progression, ensuring deadlines are met and deliverables are completed accurately.</p><p>• Draft, review, and proofread legal documents, including pleadings, discovery requests, and agreements.</p><p>• Organize and analyze financial records, asset portfolios, and business valuations related to high-net-worth divorce cases.</p><p>• Coordinate workflow among attorneys, experts, and support staff to maintain efficiency and quality standards.</p><p>• Prepare exhibits, assist with filings, and handle logistics for hearings, depositions, and trials.</p><p>• Maintain and organize case files while tracking billing and administrative tasks.</p><p>• Conduct research to support legal arguments and case strategies.</p><p>• Monitor court deadlines and ensure compliance with procedural rules.</p><p>• Collaborate with clients to gather necessary information and documents for case preparation.</p>
<p>The ERP Systems Analyst supports enterprise resource planning systems used by finance and operations teams. Responsibilities include system configuration, reporting support, user training, issue resolution, and coordination with vendors. This role bridges business needs and system capabilities to improve efficiency and data accuracy.</p>
<p>The Business Intelligence Analyst transforms raw data into actionable insights by developing dashboards, reports, and analyses used by leadership and operational teams. This role partners with stakeholders to understand metrics, define KPIs, and support data-driven decision-making.</p>
<p>Robert Half is currently seeking a Fixed Asset Accountant for a company 5 days a week onsite in Duluth. In this role you will be performing accounting, financial planning and analysis processes for your portfolio as well as other accounting duties.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>Utilize fixed asset accounting software to maintain and update records for asset transactions.</p><p>Reconcile fixed assets in the general ledger.</p><p>Participate in month-end and year-end financial statement close activities.</p><p>Support accounting and reporting for finance lease activities using lease subledger software.</p><p>Track fixed asset spending against capital budgets and management authorizations.</p><p>Track, compile, and record project costs in fixed asset accounts; ensure accounts are closed at project completion.</p><p>Assist in creating and overseeing procedures and controls for recording fixed assets.</p><p>Perform other duties as assigned.</p>
<p>We are seeking a talented and detail-oriented <strong>Graphic Designer</strong> with proven expertise in <strong>packaging design</strong> and <strong>visual merchandising displays</strong>. This role is ideal for a creative professional who can balance strong conceptual thinking with hands-on execution—bringing brand stories to life across packaging, retail environments, and point-of-sale displays.</p><p>Key Responsibilities</p><ul><li><strong>Packaging Design:</strong></li><li>Conceptualize, design, and produce packaging solutions that are visually compelling, functional, and aligned with brand guidelines.</li><li>Develop dielines, mock-ups, and production-ready artwork in collaboration with vendors and print suppliers.</li><li>Ensure packaging designs consider cost efficiency, sustainability, and customer experience.</li><li><strong>Visual Merchandising & Display:</strong></li><li>Create engaging in-store displays, point-of-purchase (POP) materials, and signage that drive consumer engagement and elevate the retail experience.</li><li>Translate brand identity into physical merchandising solutions for retail and showroom environments.</li><li>Partner with cross-functional teams (marketing, product, retail) to execute seasonal and promotional campaigns.</li><li><strong>Creative & Production Support:</strong></li><li>Collaborate with marketing and product teams to ensure packaging and displays are integrated with broader brand campaigns.</li><li>Prepare high-quality production files and oversee print proofing to maintain accuracy and brand standards.</li><li>Stay up to date with industry trends, materials, and retail innovation to bring fresh ideas to the team.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Calhoun, Georgia. This role involves providing technical assistance to clients by troubleshooting and resolving hardware, software, and networking issues. The ideal candidate will have excellent problem-solving skills, the ability to communicate technical solutions effectively, and a proactive attitude towards learning new technologies. This is a Contract-to-Permanent position, offering an opportunity to grow within the organization.<br><br>Responsibilities:<br>• Manage daily deskside support tasks, addressing user tickets related to hardware, software, network connectivity, and telephony.<br>• Assist clients with installing and configuring Microsoft products, including Office 365, Windows OS, and Azure.<br>• Provide step-by-step guidance to users for installing applications and computer peripherals.<br>• Diagnose technical issues by asking targeted questions and conducting thorough troubleshooting.<br>• Resolve problems through remote support and testing alternative solutions.<br>• Take ownership of support tickets and ensure their resolution, including documenting issues and solutions in logs.<br>• Perform minor administrative tasks on backend servers, such as applying software updates and managing backups.<br>• Escalate unresolved issues to higher-level support teams when necessary.<br>• Follow up with clients to confirm functionality and satisfaction before closing tickets.<br>• Develop technical documentation and user manuals to support clients and enhance service delivery.
<p>Robert Half HR Solutions is currently sourcing for a contract Total Rewards Analyst to support our client located in Atlanta, Georgia. This contract position offers an exciting opportunity to contribute to the administration and enhancement of global Total Rewards programs, including benefits and compensation. The role is ideal for professionals eager to expand their expertise in compensation analysis and contribute to strategic initiatives that align with organizational goals. The ideal contractor will have experience working in an unstructured environment without using a set playbook, and also works well in an ambiguous environment. This will require someone who is a self-starter and who can clearly demonstrate working in a rebuild type of environment. </p><p><br></p><p>OUr client is looking for someone to start immediately and the expected duration is 6 months. This is a hybrid position with occasional onsite meetings in Brookhaven, GA. The majority of the time will be working remotely. Preference will be given to candidates who have previously utilized Workday in their compensation/total reward roles.</p><p><br></p><p>Responsibilities:</p><p>• Administer employee benefits programs, including health, wellness, pension, and insurance offerings, ensuring compliance with relevant regulations.</p><p>• Coordinate annual benefits enrollment processes by collaborating with brokers, vendors, and internal teams.</p><p>• Provide analytical support for global compensation initiatives, including salary reviews, benchmarking, and policy updates.</p><p>• Handle vendor management tasks such as invoice validation, reconciliation, and performance evaluations to maintain effective partnerships.</p><p>• Conduct market benchmarking and compensation surveys to ensure competitive pay structures.</p><p>• Partner with HR teams and Talent Acquisition to develop salary recommendations and compensation offers aligned with organizational strategies.</p><p>• Manage leave of absence programs, ensuring compliance with federal, state, and company policies, while facilitating smooth transitions for employees.</p><p>• Assist in the development and communication of Total Rewards policies, processes, and documentation.</p><p>• Contribute to cross-functional projects, such as policy harmonization and process improvement initiatives.</p><p>• Support data management and reporting tasks utilizing HR tools like Workday to maintain data integrity.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Duluth, Georgia. This long-term contract position requires a proactive individual with strong experience in managing accounts payable processes and ensuring accuracy in payment operations. The ideal candidate will play a key role in maintaining vendor relationships, reconciling accounts, and improving overall efficiency within the department.<br><br>Responsibilities:<br>• Process and review invoices with precision to ensure timely payments.<br>• Investigate and resolve pricing variances on purchase orders to maintain accurate records.<br>• Perform both 2-way and 3-way matching for invoices, purchase orders, and receipts.<br>• Reconcile vendor statements and address discrepancies to maintain positive vendor relationships.<br>• Communicate effectively with vendors regarding payment inquiries and provide timely resolutions.<br>• Research and resolve complex payment or reconciliation issues, delivering actionable solutions.<br>• Generate and analyze accounts payable subledger reports to identify and reconcile outstanding items.<br>• Assist in the development of documentation and process improvements to enhance operational efficiency.<br>• Provide guidance and support to team members, sharing expertise and best practices.
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<ul><li>Analyze, document, and gather detailed business requirements from functional users and field sales teams that aren't tech savvy.</li><li>Translate business needs into clear, concise technical specifications for development teams.</li><li>Perform data analysis and ensure data quality within Salesforce.</li><li>Utilize excellent Excel skills (e.g., Vlookups) for data manipulation and reporting.</li><li>Provide ongoing support and maintenance for Salesforce solutions.</li><li>Collaborate effectively with both technical and non-technical stakeholders, including sales teams.</li></ul>
We are looking for an experienced Payroll Administrator to join our team in Atlanta, Georgia. This contract position offers the opportunity to work in a dynamic environment where you will ensure accurate payroll processing while maintaining compliance with federal, state, and local regulations. The role requires collaboration across departments and a strong focus on detail, making it ideal for professionals skilled in payroll systems and reporting.<br><br>Responsibilities:<br>• Investigate and resolve payroll discrepancies, including issues related to timecards, earnings, taxes, and deductions.<br>• Collaborate with HR and finance teams to ensure timely and accurate payroll processing for employees across multiple departments.<br>• Manage year-end payroll activities, such as preparing and processing W-2 and 1099 forms in compliance with regulations.<br>• Stay updated on payroll compliance requirements and legislative changes to maintain accuracy and adherence to industry standards.<br>• Contribute to payroll system implementation efforts, including workflow optimization, system testing, and employee training.<br>• Address employee payroll inquiries promptly, providing detailed and clear explanations when needed.<br>• Recommend and implement improvements to payroll workflows and documentation for enhanced efficiency.<br>• Generate and deliver payroll reports to management, ensuring data integrity and accuracy.<br>• Maintain comprehensive and organized payroll records, ensuring compliance with company policies.<br>• Support team planning and process improvement initiatives to meet department goals and deadlines.
<p>Our client is seeking an experienced <strong>Salesforce</strong> <strong>Technical Lead</strong> with strong expertise in <strong>Salesforce development</strong> and <strong>release engineering</strong>. This individual will serve as a key liaison between client's local team and Deloitte’s offshore development team, ensuring seamless coordination of Salesforce releases and efficient data management. The ideal candidate combines hands-on technical skills with leadership capabilities to drive successful implementations and maintain confidence in Salesforce systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Technical Leadership & Coordination</strong></p><ul><li>Act as the primary point of contact between local stakeholders and offshore development teams.</li><li>Provide guidance and oversight on Salesforce development activities without direct people management responsibilities.</li><li>Ensure alignment of deliverables, timelines, and quality standards across teams.</li></ul><p><strong>Release Management & Engineering</strong></p><ul><li>Own and manage Salesforce release processes, including planning, scheduling, and execution.</li><li>Implement best practices for release engineering to minimize downtime and ensure smooth deployments.</li><li>Collaborate with offshore teams to avoid diverting development resources for release tasks.</li></ul><p><strong>Salesforce Development</strong></p><ul><li>Perform hands-on Salesforce development as needed, including customizations, integrations, and troubleshooting.</li><li>Maintain high confidence and competence in Salesforce technical capabilities.</li></ul><p><strong>Data Management</strong></p><ul><li>Extract, transform, and load (ETL) data within Salesforce environments.</li><li>Utilize tools such as Workbench or equivalent for data operations, ensuring accuracy and integrity.</li></ul><p><strong>DevOps & Process Improvement</strong></p><ul><li>Understand DevOps principles and practices relevant to Salesforce environments.</li><li>Gather requirements and lead implementation of DevOps-related initiatives when necessary.</li></ul><p><br></p>
We are in search of a Payroll Administrator to join our Atlanta-based entertainment company. In this role, you will operate within a dynamic and creative environment, focusing on payroll discrepancy research, year-end W-2 and 1099 processing, and supporting our UKG payroll system implementation. You will collaborate with departments across the organization—including artists, production, and administrative staff—while ensuring accuracy and compliance in all payroll functions. <br> Key Responsibilities Investigate and resolve payroll discrepancies, including issues with timecards, earnings, taxes, deductions, and other payroll entries. Collaborate with HR, Finance, and department leaders to ensure timely and accurate payroll processing for all employee groups. Lead year-end payroll activities, including preparing and processing W-2 and 1099 forms in compliance with federal, state, and local regulations. Serve as a primary resource for payroll compliance, staying informed about industry requirements and relevant legislative changes. Support and contribute to UKG payroll system implementation, including workflow optimization, system testing, validation, and training efforts. Respond to employee payroll inquiries in a detail oriented and timely manner, including those related to year-end documents and new system processes. Recommend improvements to payroll workflows and documentation, particularly during system transitions. Essential Functions Generate and deliver regular payroll discrepancy and processing reports to management. Maintain accurate payroll records and ensure data integrity across all functions. Provide support and training to staff regarding UKG system usage and payroll processes. Participate in payroll process improvement initiatives and team planning meetings. Meet defined department goals and activity metrics, including deadlines for payroll and year-end reporting.
Duties & Responsibilities:<br><br>· Design, develop, and maintain scalable web applications using OutSystems, AngularJS, .NET REST APIs, Python REST services, and SQL databases.<br><br>· Collaborate with business analysts, project managers, developers, and partner companies to gather requirements, design solutions, and deliver robust, high-quality applications.<br><br>· Review and enhance existing applications and processes to improve efficiency, reliability, and user experience.<br><br>· Troubleshoot, analyze, and resolve complex production issues related to performance, data integrity, and application errors by reviewing logs, source code, and data.<br><br>· Participate in design and code reviews, providing constructive feedback to peers to ensure best practices and code quality.<br><br>· Create and maintain technical documentation, including requirements, design specifications, and testing procedures.<br><br>· Utilize data analysis and SQL queries to support business reporting and decision-making.<br><br>· Ensure solutions are compliant with internal policies, security standards, and SOX requirements.<br><br>· Actively contribute to the continuous improvement of development processes, coding standards, and best practices.<br><br>· Demonstrate initiative, prioritize tasks, and meet project deadlines in a fast-paced environment.<br><br><br>Basic Qualifications:<br><br>· Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent experience.<br><br>· Minimum 3 years of experience in web/application development.<br><br>· At least 1 year of detail oriented experience with OutSystems Low-Code platform, including application design, data modeling, and integration.<br><br>· Hands-on experience developing with AngularJS for dynamic web interfaces.<br><br>· Minimum 3 years of experience with .NET REST API development and integration.<br><br>· Experience developing RESTful services in Python.<br><br>· Strong knowledge of SQL database design, development, and query optimization.<br><br>· Experience with version control systems (e.g., git), DevOps tools, and modern development environments (e.g., Visual Studio, VS Code).<br><br>· Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, including partner companies.<br><br>· Strong analytical and troubleshooting skills, with a commitment to quality and continuous improvement.<br><br>· Ability to work both independently and as part of a team, prioritizing and managing multiple tasks.<br><br>· Experience with additional modern front-end frameworks (e.g., Angular, React) preferred.<br><br>· Familiarity with OutSystems, other low-code platforms or integration tools preferred.<br><br>· Experience working with partner companies or external vendors on joint development projects preferred.<br><br>· Advanced knowledge of integration technologies (REST, SOAP, XML, JSON) preferred.
