We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will play a vital part in managing and resolving outstanding accounts while ensuring compliance with debt collection laws. This position offers flexibility and the opportunity to work remotely, based in Alexandria, Virginia.<br><br>Responsibilities:<br>• Prepare detailed reports on account aging, collection progress, and other financial data to support decision-making.<br>• Update and maintain accurate records of payments, account statuses, and customer communications.<br>• Address billing discrepancies and handle customer inquiries regarding overdue payments.<br>• Ensure adherence to ethical standards and compliance with relevant debt collection regulations.<br>• Collaborate with customers and internal teams to resolve billing issues and maintain cash flow.<br>• Apply expertise in commercial and consumer collections to recover outstanding balances efficiently.<br>• Implement and refine collection processes to improve overall efficiency.<br>• Utilize Excel to manage and analyze collection data effectively.

• Minimum of 2 years of experience in collections, including commercial and consumer accounts.<br>• Strong knowledge of credit and billing collection processes.<br>• Proficiency in handling billing discrepancies and resolving customer payment queries.<br>• Familiarity with debt collection laws and ethical standards.<br>• Advanced Excel skills for tracking and analyzing financial data.<br>• Excellent communication and negotiation skills.<br>• Ability to work independently and meet deadlines in a remote setting.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>