We are looking for a dedicated Collections Specialist to join our team on a contract basis in Alexandria, Virginia. This role focuses on managing and improving collection processes to ensure timely payment from both commercial and consumer accounts. The ideal candidate will bring expertise in credit and billing collections while contributing to the overall financial health of the organization. Responsibilities: • Manage the collection of overdue payments from commercial and consumer accounts, ensuring compliance with company policies. • Develop and implement strategies to streamline collection processes and improve recovery rates. • Analyze account histories to identify potential risks and recommend appropriate actions. • Communicate with clients to resolve billing issues and negotiate payment plans when necessary. • Maintain accurate records of collections activities and update account information in the system. • Collaborate with internal departments to address disputes and ensure accurate invoicing. • Prepare reports detailing collection efforts and outstanding balances for management review. • Monitor industry trends and regulations related to credit and collections to ensure compliance. • Assist in improving credit control procedures to enhance efficiency and minimize losses. • Provide exceptional customer service while handling sensitive financial matters.

• Minimum of 2 years of experience in collections, with a focus on commercial and consumer accounts. • Strong knowledge of credit and billing collection processes. • Excellent communication and negotiation skills. • Proficiency in analyzing account data and identifying risks. • Experience with financial reporting and maintaining accurate records. • Ability to work collaboratively with internal teams to resolve disputes. • Familiarity with industry regulations and compliance standards. • Strong organizational skills and attention to detail.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Alexandria, VA
remote
Temporary
25.65 - 29.70 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Alexandria, Virginia. This role focuses on managing and improving collection processes to ensure timely payment from both commercial and consumer accounts. The ideal candidate will bring expertise in credit and billing collections while contributing to the overall financial health of the organization. Responsibilities: • Manage the collection of overdue payments from commercial and consumer accounts, ensuring compliance with company policies. • Develop and implement strategies to streamline collection processes and improve recovery rates. • Analyze account histories to identify potential risks and recommend appropriate actions. • Communicate with clients to resolve billing issues and negotiate payment plans when necessary. • Maintain accurate records of collections activities and update account information in the system. • Collaborate with internal departments to address disputes and ensure accurate invoicing. • Prepare reports detailing collection efforts and outstanding balances for management review. • Monitor industry trends and regulations related to credit and collections to ensure compliance. • Assist in improving credit control procedures to enhance efficiency and minimize losses. • Provide exceptional customer service while handling sensitive financial matters.
2025-09-15T20:29:07Z