We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Albany, New York. In this role, you will provide exceptional front desk support and ensure smooth operations during company meetings. This position is ideal for someone with strong communication skills and a commitment to delivering excellent service. Responsibilities: • Greet visitors and clients, ensuring a welcoming environment at the front desk. • Manage incoming calls and direct them to the appropriate departments promptly. • Provide assistance to staff and guests during company meetings, ensuring seamless operations. • Maintain a clean and organized front desk area to create an atmosphere focused on attention to detail. • Respond to inquiries and resolve issues efficiently, ensuring customer satisfaction. • Coordinate schedules and appointments as needed to support office activities. • Handle administrative tasks such as data entry and filing, ensuring accuracy and organization. • Communicate effectively with team members to relay important messages or updates. • Monitor and manage access to office facilities, ensuring security protocols are followed.

• Proven experience in customer service or front desk roles. • Strong communication and interpersonal skills. • Ability to multi-task and prioritize responsibilities effectively. • Proficiency in using office equipment and basic computer applications. • Attention to detail and organizational skills. • Reliable and punctual with a detail-oriented approach. • Ability to work independently and as part of a team. • Familiarity with handling inquiries and resolving issues promptly.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Albany, NY
onsite
Temporary
20.00 - 20.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Albany, New York. In this role, you will provide exceptional front desk support and ensure smooth operations during company meetings. This position is ideal for someone with strong communication skills and a commitment to delivering excellent service. Responsibilities: • Greet visitors and clients, ensuring a welcoming environment at the front desk. • Manage incoming calls and direct them to the appropriate departments promptly. • Provide assistance to staff and guests during company meetings, ensuring seamless operations. • Maintain a clean and organized front desk area to create an atmosphere focused on attention to detail. • Respond to inquiries and resolve issues efficiently, ensuring customer satisfaction. • Coordinate schedules and appointments as needed to support office activities. • Handle administrative tasks such as data entry and filing, ensuring accuracy and organization. • Communicate effectively with team members to relay important messages or updates. • Monitor and manage access to office facilities, ensuring security protocols are followed.
2025-11-26T14:04:13Z

Customer Service Representative Job in Albany | Robert Half