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Non-clinical healthcare salary benchmarks and trends

2027 Salary Guide

Get customized salary insights Job seekers: Explore opportunities and grow your career. This is not the final Salary Guide. Do not share this preview before September 10 to avoid distributing information that may change before launch. This draft version is intended for internal review and training purposes only.Non-clinical healthcare salary trends reflect the growing need for skilled talent in revenue cycle, patient access, credentialing, scheduling and administrative functions. Employers seek professionals who can use evolving healthcare technology, maintain accurate documentation, support compliance, and keep patient-facing and internal processes running smoothly. Starting salaries may be higher for candidates who have strong knowledge of EHR systems, call center platforms, patient intake tools, billing, claims or authorizations, and need minimal training. Employers can make stronger offers by accounting for both relevant experience and the ability to contribute quickly. Hiring managers: Meet with us to get customized salary insights and guidance so you can build offers candidates say yes to.

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The salaries below default to national averages. Select a job category and city to find figures for a specific market. Starting compensation can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry; company size, complexity or revenue; and demand for the role. To reflect this variability, we report our compensation data in 3 levels: low, mid and high.
Healthcare: Administration Healthcare: Administrative Member Services Healthcare: Administrative Office Services Healthcare: Finance
Job Title Low Mid High Medical Coding Manager 66750 75750 86250 Certified Professional Coder 53500 61750 72250 Credentialing Specialist 44500 49000 57750 Medical Customer Service Representative 42000 47500 53000 Insurance Authorization Specialist 41000 45250 49500 Intake/Admissions Specialist 40250 42750 46500 Patient Access/Services Specialist 38000 42000 45750 Medical Scheduler 38250 40500 43750 Medical Data Entry Specialist 36250 40000 44750 Insurance Verification Specialist 37500 42500 47500 Insurance Referral Coordinator 37000 40000 45750 Patient Registration Specialist 36750 42750 48000 Health Information Management Specialist 34750 39500 47000 Electronic Medical Records Specialist 33750 36000 39000
Low
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
The candidate has moderate experience in the role or one similar, meets most requirements, and may hold transferable skills or relevant certifications.
High
The candidate has extensive experience in the role, demonstrates advanced skills, and often brings specialized certifications or industry experience.

Non-clinical healthcare compensation trends

Data at a glance

71%

of non-clinical healthcare leaders are making more competitive offers, especially for business-critical roles with limited talent pools.

61%

are offering salaries above their planned range, citing the need to secure candidates with specialized skills as a top reason.

63%

are offering higher pay for relevant AI skills, with over one-third (36%) offering more for AI-related expertise than for other tech skills.

Specialized skills

Administration Organizations are paying more for high-impact skills tied to critical initiatives and to compete for in-demand talent. CTP, HCPCS and ICD-10 codes Epic EMR Insurance verification
Finance Organizations are paying more for high-impact skills tied to critical initiatives and to compete for in-demand talent. Epic EMR Medical coding Workflow automation
Member Services Organizations are paying more for high-impact skills tied to critical initiatives and to compete for in-demand talent. Case management eClinicalWorks High-volume call center customer service Insurance claims processing
Office Services Organizations are paying more for high-impact skills tied to critical initiatives and to compete for in-demand talent. Epic EMR Insurance verification and authorization Medical coding

Rewards that prompt career moves

When base pay is similar, non-clinical healthcare professionals weigh the full compensation package before deciding to accept a job offer or change employers. Top benefits and perks that influence a job change:

Financial incentives

Bonuses, profit-sharing programs, stock options

Work‑life balance and flexibility

Paid time off, hybrid or remote work options, flexible hours Explore more total rewards insights

Roles and certifications on the rise

Roles requiring specialized skills in areas such as revenue cycle, patient access, credentialing, billing, claims and authorizations are expected to have salary growth above the projected +1.7% average for non-clinical healthcare positions. +3.8% Medical Front Desk Coordinator +2.3% Medical Biller +2.3% Revenue Cycle Analyst
Certifications can justify higher pay when they validate financial and operational expertise, regulatory knowledge or process improvement capability. Certified Healthcare Financial Professional (CHFP) Certified in Healthcare Compliance (CHC) Certified Professional in Healthcare Quality (CPHQ) Lean Six Sigma in Healthcare Project Management Professional (PMP)

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Salaries and trends by profession

Get 2027 starting salaries and salary insights in our other professional fields. Finance and accounting Technology Marketing and creative Legal Administrative and customer support Human resources
The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Learn more about our methodology. Non-salary data is based on online surveys developed by Robert Half and conducted by an independent research firm. Respondents include hiring managers and workers at small (10-99 employees), midsize (100-999 employees) and large (1,000-plus employees) private, publicly listed and public sector organizations across the United States.
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