We are looking for an experienced Application Support Analyst to oversee and maintain critical business applications, including NetSuite, Sheppard, Kahua, and Office 365. This role involves troubleshooting, technical support, and collaboration with cross-functional teams to ensure seamless system operations. Based in North Charleston, South Carolina, you will play a key role in supporting the organization's financial systems and driving process improvements.<br><br>Responsibilities:<br>• Provide comprehensive technical support and troubleshooting for NetSuite and other organizational applications.<br>• Assist the Finance team in managing software systems such as NetSuite, Sheppard, Kahua, Microsoft Dynamics GP, and VersaPay.<br>• Deliver multi-level technical support for hardware, software, and peripherals, ensuring timely resolution of service tickets.<br>• Contribute to system implementation, process documentation, and operational tasks, maintaining accurate reporting and task tracking.<br>• Participate in the software development lifecycle, including design, development, quality assurance, and ongoing support.<br>• Develop and manage queries to ensure data consistency and integrity across business systems.<br>• Facilitate and lead Scrum meetings, creating dashboards and tracking team tasks to improve productivity.<br>• Collaborate with internal teams, vendors, and external service providers to address and resolve technical issues.
<p><strong>SOC Engineer</strong></p><p><strong>Location</strong>: Washington DC</p><p><strong>Clearance: Public Trust (Must be eligible)</strong></p><p><strong>Duration: </strong>6-month Contract to Hire</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a skilled and motivated SOC Engineer to join our cybersecurity operations team. This role is focused on engineering data feed solutions for the Security Operations Center (SOC), implementing SOAR capabilities, and ensuring the health and performance of data integrations through collaboration across technical teams.</p><p>The ideal candidate will bring deep cybersecurity expertise, particularly in network security, SIEM/SOAR platforms, incident response, and threat detection. This position also serves as the backup SOC Lead, stepping in to manage operations, escalations, and leadership communications during critical incidents when the primary lead is unavailable.</p><p><strong>Key Responsibilities</strong></p><ul><li>Microsoft Sentinel Engineering: Maintain and optimize Microsoft Sentinel SIEM/SOAR solutions in accordance with client needs and federal compliance standards.</li><li>Data Integration: Configure and manage log/data feeds from various sources including Fluent Bit, Windows Events, M365, cloud services, and endpoint/security platforms.</li><li>Parsing & Normalization: Develop and refine log parsing rules using Regex, DCRs, and custom transformations to ensure accurate data ingestion.</li><li>SOAR Development: Build automation and orchestration workflows using Microsoft Logic Apps, Azure Functions, and PowerShell/Python scripting.</li><li>Threat Detection Engineering: Design and tune analytic rules, UEBA, dashboards, and reports to enhance threat detection and response capabilities.</li><li>Cross-Team Collaboration: Work closely with network, endpoint, cloud, and IT operations teams to onboard new data sources and improve SOC functionality.</li><li>Documentation & Training: Create and maintain documentation for SOC architecture, onboarding processes, and automation playbooks; train SOC analysts on new tools and procedures.</li><li>Process Improvement: Conduct gap analyses and recommend enhancements to SOC capabilities and maturity.</li><li>Incident Response Support: Provide Tier 3 support and assist in complex investigations as needed.</li></ul>
<p>We are looking for an experienced IT Operations Analyst to join our team in Naperville, Illinois. This is a long-term contract position offering the opportunity to work in a dynamic, hybrid environment. The ideal candidate will play a key role in ensuring efficient IT operations, delivering exceptional technical support, and contributing to impactful infrastructure projects.</p><p><br></p><p>Responsibilities:</p><p>• Manage and prioritize ticket queues in Jira and Freshservice to ensure timely resolution of support requests.</p><p>• Oversee onboarding and offboarding processes, including Azure Entra ID account setup, Microsoft 365 licensing, and device logistics.</p><p>• Maintain and update standard operating procedures (SOPs) and knowledge base documentation to support team efficiency.</p><p>• Lead incident and change management activities, including facilitating Change Advisory Board reviews and tracking metrics such as change success rates.</p><p>• Execute infrastructure and operations projects, such as system rollouts and migrations, ensuring alignment with business objectives.</p><p>• Provide advanced technical support and escalation services for Microsoft 365, Azure Entra ID, Citrix, and endpoint devices.</p><p>• Administer and optimize Microsoft 365 tools, including Exchange, Teams, SharePoint, and OneDrive.</p><p>• Create dashboards and reports to monitor service metrics and support audit readiness.</p><p>• Drive service improvements through automation and ensure compliance with governance policies.</p><p>• Collaborate with project teams to deliver solutions aligned with organizational best practices and timelines.</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>This <strong>entry-level</strong> role supports operational activities across various enterprise systems related to <strong>manufacturing, supply chain, finance, and commercial operations</strong>. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain <strong>broad exposure to enterprise IT systems</strong> within a multinational organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul><p><br></p>
<p><strong>Technical Systems Analyst (SAP)</strong></p><p><br></p><p>Robert Half is seeking a Technical Systems Analyst with experience in SAP implementations and integrations with the SD module. This role focuses on programming, system configuration, and integration within the SAP ERP environment. The analyst will assist with building applications, developing interfaces, maintaining documentation, and collaborating with business leaders to troubleshoot and resolve issues.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require a Hybrid work schedule in Milwaukee.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Address and resolve user problems in the SAP environment</li><li>Manage user requests through Solman, including resolution, communication, and updating tracking systems to report statistics</li><li>Participate in review meetings and share knowledge of lessons learned or best practices</li><li>Provide training on SAP functions and company-specific rules</li><li>Support master data management, including mass updates, quality checks, and emergency adjustments</li><li>Review and resolve user authorization issues, create or modify roles as needed, and suggest improvements</li><li>Maintain and update technical documentation and user manuals</li><li>Ensure compliance with project solutions and contribute to continuous system improvements</li><li>Perform system configurations and setups</li><li>Cross-train with other SAP CC Analysts</li><li>Support system changes, including upgrades, new module implementations, and integration with external systems</li><li>Complete additional tasks as assigned</li></ul><p><br></p>
<p>Are you a seasoned <strong>Solutions Architect</strong> with expertise in <strong>data centers</strong> and <strong>cloud technologies</strong>? Do you thrive in a <strong>customer-facing role</strong> that combines technical acumen with strategic planning? We are seeking an experienced and dynamic professional who can design cutting-edge solutions while engaging directly with clients to define technology roadmaps tailored to their needs.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a Solutions Architect, you will bridge the gap between technical solutions and business needs. You'll leverage your expertise in <strong>data centers</strong>, <strong>cloud infrastructure</strong>, and <strong>hybrid solutions</strong> to create scalable, secure, and innovative architectures. Additionally, your role will engage stakeholders and customers, providing strategic guidance, roadmaps, and technical recommendations that align with each organization's goals.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technical Design</strong>: Architect and implement data center and cloud solutions, ensuring they are scalable, secure, and aligned with industry best practices.</li><li><strong>Cloud Strategy</strong>: Lead cloud migration initiatives, optimize cloud computing environments, and recommend services including IaaS, PaaS, SaaS, or hybrid solutions based on business needs.</li><li><strong>Customer Engagement</strong>: Work directly with customers to understand their challenges, gather requirements, and roadmap solutions that drive business outcomes.</li><li><strong>Cross-Functional Collaboration</strong>: Partner with internal and external teams to integrate solutions seamlessly into existing environments.</li><li><strong>Stakeholder Communication</strong>: Present technical concepts and recommendations to non-technical audiences, building trust and buy-in from decision-makers.</li><li><strong>Solution Roadmap Development</strong>: Define actionable strategies and roadmaps for modernizing infrastructure, deploying cloud technologies, improving resiliency, and reducing operational costs.</li><li><strong>Technical Documentation</strong>: Produce comprehensive architectural diagrams, project documentation, and design blueprints.</li><li><strong>Emerging Technologies</strong>: Stay current with advancements in data centers, cloud computing, and virtualization to continually enhance client solutions.</li></ul>
<p>We are looking for a Senior/Lead Architect to guide and inspire a team of architects working across diverse domains and technologies. In this long-term contract position, you will play a pivotal role in driving innovation, aligning technology strategies with business goals, and ensuring architectural excellence. This position is based on site in Southern California and offers the opportunity to lead large transformative initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of over 20 architects across various domains and technologies.</p><p>• Define and implement architectural standards, ensuring alignment with business objectives and project requirements.</p><p>• Build and nurture strong relationships with stakeholders, including clients, vendors, and internal teams.</p><p>• Drive innovation by exploring and integrating emerging technologies into architectural designs.</p><p>• Oversee the design and development of scalable, secure solutions across multiple platforms.</p><p>• Collaborate with senior leadership to align technology strategies with organizational goals.</p><p>• Manage resource allocation, performance evaluations, and architectural assignments.</p><p>• Establish and maintain governance frameworks to ensure the effectiveness of architecture services.</p><p>• Conduct regular reviews of architectural designs and provide feedback for continuous improvement.</p><p>• Track and mitigate architectural risks, ensuring project goals are achieved efficiently.</p>
<p>Position Summary:</p><p>- Under general supervision the Technical Analyst will bring a strong analytical mindset in support of business needs analysis and data/analytical solution development. This role combines technical capabilities with business analysis to analyze test and implement solutions that drive operational efficiency through advanced analytical capabilities. The ideal candidate will have a strong technical background and be comfortable working with large datasets spatial and temporal and collaborating with cross-functional teams including data scientists to deliver impactful outcomes. Strong analytical thinking self-drive and excellent communication and collaboration skills are essential.</p><p><br></p><p>Duties and Responsibilities:</p><p>- Analyze business processes and translate requirements into technical/analytical specifications.</p><p>- Design and develop scripts APIs and automation tools to support advanced technical analysis.</p><p>- Build and maintain data pipelines in support of data analytics.</p><p>- Collaborate with stakeholders and data scientists to define problems document solutions and support implementation.</p><p>- Develop/improve reports and visualizations as needed to communicate insights and metrics.</p><p>- Ensure data quality and reliability in support of analytics and insights.</p><p>- Support Agile development processes including sprint planning backlog grooming and UAT.</p><p>- Prepare technical documentation and contribute to knowledge sharing across teams.</p><p>- Apply geospatial analysis techniques and tools to support location-based decision-making.</p>
<p>We are looking for a skilled Network Analyst II to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the efficient operation, security, and maintenance of network systems, servers, and related technologies. This position offers the opportunity to work with a diverse range of tools and platforms to support both technical infrastructure and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and manage network systems, including Microsoft Windows and Linux servers, hypervisor hosts, and virtualized environments.</p><p>• Monitor and secure routers, switches, storage solutions, and uninterruptible power supplies to ensure optimal performance.</p><p>• Administer and troubleshoot server software, ensuring smooth operations and addressing issues proactively.</p><p>• Manage data backups, replication processes, and test environments to safeguard critical information.</p><p>• Design, develop, and test disaster recovery plans to maintain business continuity.</p><p>• Provide advanced technical support for network connectivity and user applications, resolving complex issues efficiently.</p><p>• Set up and maintain audiovisual equipment such as projectors and video conferencing systems.</p><p>• Collaborate with medical device personnel to ensure seamless integration and support.</p><p>• Implement structured cabling solutions to maintain reliable network connections.</p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Senior Data Analyst</strong> with strong <strong>Power BI expertise</strong> to join our team. In this role, you will be responsible for transforming raw data into actionable insights, designing and maintaining BI dashboards, and partnering with stakeholders across the business to support data-driven decision-making. The ideal candidate is a highly analytical problem-solver with advanced data visualization skills and experience working with large, complex datasets.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, design, and maintain <strong>Power BI dashboards and reports</strong> to support business operations and strategy.</li><li>Work with stakeholders to gather requirements, define KPIs, and deliver data solutions aligned with business needs.</li><li>Perform advanced data analysis using SQL, Excel, and other tools to uncover trends and opportunities.</li><li>Optimize existing Power BI reports for performance and scalability.</li><li>Ensure accuracy, integrity, and security of data through quality checks and validation processes.</li><li>Collaborate with IT, data engineers, and business leaders to enhance reporting infrastructure and data pipelines.</li><li>Translate complex datasets into clear, visual insights that drive business decision-making.</li><li>Mentor junior analysts and provide guidance on best practices in BI reporting and data analysis.</li></ul><p><br></p>
Key Responsibilities:<br>● Integration Design and Development: Gathers and analyzes business requirements to design and build robust and scalable integrations using Workday's suite of integration tools, including, but not limited Workday Studio, Enterprise Interface Builder (EIB), and Cloud Connect.<br>● System Maintenance and Support: Proactively monitors the health and performance of existing integrations, troubleshoots and resolves any errors or failures in a timely manner. This includes performing root cause analysis and implementing preventative measures.<br>● Collaboration and Consultation: Works closely with business analysts, application owners, and third-party vendors to understand data requirements and ensure that integrations meet the needs of all stakeholders. Provides technical guidance and expertise on best practices for Workday integrations.<br>● Testing and Deployment: Develops and executes comprehensive test plans for all new and modified integrations to ensure data accuracy and integrity. Manages the deployment of integrations to production environments, following established change management processes.<br>● Documentation and Reporting: Creates and maintains detailed technical documentation for all integrations, including data mappings, transformation logic, and error handling procedures. Develops and distributes reports on integration performance and key metrics.<br>● Staying Current: Keeps abreast of the latest Workday features and functionality, particularly in the area of integrations, and recommends opportunities for process improvements and system enhancements.<br>Required Qualifications:<br>● Bachelor's degree in Computer Science, Information Technology, or a related field.<br>● Proven experience working with Workday integrations and People Systems, including hands-on experience with Workday Studio, EIBs, and Cloud Connect.<br>● Strong understanding of web services (SOAP, REST), XML, XSLT, and other integration technologies.<br>● Excellent analytical and problem-solving skills with a keen attention to detail.<br>● Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical audiences.<br>● Ability to manage multiple priorities and work independently in a fast-paced environment.<br>Desired Skills and Experience:<br>● Workday Integration certification is highly preferred.<br>● Experience with other People Systems<br>● Knowledge of programming languages such as Java or Python.<br>● Familiarity with data security and privacy best practices.<br>● Experience in project management methodologies.
Position: IT Cyber Security Analyst -- Direct Hire Permanent<br>Location: Kansas City, MO -- Hybrid<br>Salary: up to $80,000 base annual salary<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Cybersecurity Analyst – Start Your IT Career with Tremendous Growth Potential!<br>Are you a recent college graduate with 1 to 3 years of IT experience, ready to build a career in cybersecurity? Robert Half is partnering with a forward-thinking client seeking Cybersecurity Analysts to join their team. This is a fantastic opportunity to apply your skills, gain hands-on experience, and grow in a dynamic enterprise environment with substantial advancement opportunities.<br>Why You’ll Love This Role:<br> · Purposeful Work: Help protect systems from cyber threats while developing your skills.<br> • Learning Opportunities: Work alongside experts and report to the Chief Information Security Officer (CISO) for mentorship.<br> • Career Growth: Exposure to cutting-edge tools and enterprise-level challenges with a clear path for career progression.<br>Key Responsibilities:<br> • Monitor and respond to cybersecurity incidents 24/7 to preserve network integrity.<br> • Conduct product evaluations and testing to strengthen security.<br> • Provide analysis and recommendations for hardware/software improvements.<br> • Ensure cybersecurity best practices, reporting, and system maintenance.<br>Required Knowledge and Skills:<br> • Familiarity With:<br> ○ DNS/DHCP, networking, Microsoft Azure/Entra_ID, and Active Directory.<br> • Experience in One of These Areas:<br> ○ Firewalls (Deployment/Administration), spam filters (Mimecast/Proofpoint), endpoint security (Sentinel One, CrowdStrike, etc.), zero-trust networks (Zscaler/Cloudflare), software deployment, or account management.<br>Ideal Candidate:<br> • Education: Degree in Cybersecurity, IT, Computer Science, or related fields.<br> • Experience: 1–3 years, including internships or part-time cybersecurity roles.<br> • Mindset: Proactive, eager to learn, and thrive in fast-paced environments.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
• Provide onsite Deskside support to Users with operational and technical support and to meet specified SLAs<br>• Participate in day-to-day operations and ensure Service Level Agreement/ Service Level Objectives are met.<br>• Manage queues of L1, escalate occurring issues to global IT Teams. <br>• Resolve and install any software related requests / incidents.<br>• Resolve incidents and requests associated with EUS equipment.<br>• Support Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.<br>• Install, upgrade and repair EUS equipment (desktops, laptops, monitors, and associated peripherals)<br>• Inventory Management / Break-fix and liaising with Vendors<br>• Cell phone issuance / collection / liaising with carrier and vendor to address hardware related issues. <br>• Imaging laptops and distributions. <br>• Control all Assets and record allocation on daily basis. <br>• Manages Joiners / Leavers co-ordination, hardware dispatch, collection and tagging the H/W etc.<br>• Support ASM Badge management system<br>• Implement and support solutions to ensure systems and processes align with the Global IT strategy<br>• Support Authorized Users in connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments<br>• Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output<br>• Manage MPS vendor and liaise any Provide warranty and break/fix support for networked MFPs.<br>• Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc<br>• Communicate technical information to L1 and Onsite EUS teams. <br><br>Job Requirements:<br><br>• At least 5~8 years’ experience in an Enterprise-Wide IT support organization<br>• User deskside and remote support<br>• Hands on Experience with PC’s and Laptops, Sound knowledge of imaging tools. <br>• Good knowledge on Windows PC, Active Directory, Office 365, Windows Servers, Cisco switches and WIFI, client VPN.<br>• Configuring hardware and applications<br>• Good at handling vendors.<br>• Excellent English verbal and written skills<br>• Experienced in global matrix organization.<br>• Knowledge and experience in Cloud Technology is an advantage<br>• Configuring mobile computing
<p>We are looking for a skilled Technical SAP Analyst to join our Client's team in Cedar Rapids, Iowa. In this role, you will focus on acting like a Technical BA/PM by providing support for the build and development of applications, coding support for integrating software, developing external interfaces, and maintaining technical documentation to align with business processes and IT requirements. This role is all about collaborating with functional leaders to troubleshoot and resolve system issues. This is a NEW ROLE to the organization and can be formed around your skills! To learn more about this new opportunity, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology PRactice DIrector with Robert Half (email is on LinkedIn). </p><p><br></p><p><strong>** NO C2C ** DIRECT HIRE ONLY ** US Citizens/Green Card Holders only / Must be Authorized to work in the United States ** ONSITE 5 days a WEEK ** Great Benefits** Relocation Package **</strong></p><p><br></p><p>This is a NEW ROLE to the organization and can be formed around your skills! To learn more about this new opportunity, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn). </p><p><br></p><p>Responsibilities:</p><p><strong>• Configure and program the SAP ERP system to support business processes and IT integrations.</strong></p><p>• Develop and maintain external interfaces to ensure seamless communication between systems.</p><p><strong>• Provide coding support for SAP applications and build custom solutions as needed.</strong></p><p>• Maintain detailed technical documentation for all system configurations and developments.</p><p>• Collaborate with functional leaders and users to troubleshoot and resolve system-related issues.</p><p><strong>• Support SAP modules such as Manufacturing, QM, PP, EWM, and PM to enhance operational efficiency.</strong></p><p><strong>• Work on SAP Data Services to ensure accurate data flow and integration.</strong></p><p><strong>• Partner with cross-functional teams to identify and implement system improvements.</strong></p><p>• Conduct testing and validation of SAP system changes to ensure reliability.</p><p>• Stay updated on SAP best practices and emerging technologies to enhance system performance.</p><p><br></p><p><strong>To learn more about this new opportunity, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn). </strong></p>
<p>Our client, a rapidly growing organization at the forefront of precision medicine and healthcare innovation, is seeking a <strong>Financial Systems Analyst</strong> to lead the implementation and ongoing support of its <strong>Oracle Fusion Financials</strong> applications.</p><p>This is a high-impact role within the Finance IT organization, where you’ll work closely with stakeholders across Finance, Accounting, Supply Chain, and IT to design, enhance, and maintain enterprise financial systems that drive operational efficiency and strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the <strong>primary support resource</strong> for Oracle Finance Cloud modules: General Ledger, Accounts Payable, Cash Management, Fixed Assets, and Cost Management.</li><li>Provide functional support for <strong>Oracle SCM modules</strong>, including Procurement, Receiving, Quality, Product Information Management, Inventory, Supply Planning, and Manufacturing.</li><li>Design and maintain custom and standard reporting using OTBI, FRS, SmartView, BI Publisher, and SQL.</li><li>Support and enhance <strong>Oracle EPBCS (Enterprise Planning & Budgeting Cloud Service)</strong>, including writing and troubleshooting Calc Scripts.</li><li>Administer system functions such as user access, quarterly patch testing, and environment management in line with change control processes.</li><li>Lead scoping and design sessions, translating business requirements into system configurations and improvements.</li><li>Maintain documentation and training resources for financial systems end-users.</li><li>Collaborate with external consultants and Oracle support to resolve technical issues and optimize system performance.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, Information Technology, or a related field.</li><li>Minimum 4 years of experience implementing and supporting Oracle Fusion Financials.</li><li>Proficiency with FBDI, ADFDI, OTBI reporting, and SmartView.</li><li>2+ years of experience working with Oracle EPBCS/EPM applications.</li><li>Strong understanding of finance and supply chain business processes.</li><li>Ability to troubleshoot technical issues and communicate solutions clearly across teams.</li><li>Self-driven with the ability to manage priorities independently.</li><li>Strong collaboration and customer service mindset.</li></ul><p> <strong>Preferred Qualifications:</strong></p><ul><li>Industry experience in biotechnology, healthcare, or laboratory services.</li><li>Exposure to middleware platforms such as Oracle Integration Cloud (OIC) or Mirth Connect.</li><li>Experience with Oracle Fusion Cloud development and scripting.</li><li>Ability to thrive in a fast-paced, change-driven environment with minimal supervision.</li><li>Strong attention to detail and commitment to delivering high-quality work.</li></ul>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p><strong>About the Role</strong></p><p>The IT Systems Analyst plays a key role in shaping how employees interact with technology across the organization. This hybrid position combines systems analysis, technical support, user enablement, and service improvement to ensure IT solutions are reliable, user-friendly, and aligned with business needs.</p><p><br></p><p>In this role, you’ll collaborate with end users, IT colleagues, and business teams to optimize system performance, improve service delivery, and enhance the overall user experience. The ideal candidate brings a blend of technical expertise, problem-solving ability, project coordination, and strong communication skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>Business & Systems Liaison: Partner with stakeholders to identify challenges and translate them into technical or process improvements.</p><p><br></p><p>IT Training & Enablement: Design and deliver training programs that drive adoption of IT systems and improve efficiency.</p><p><br></p><p>Knowledge Management: Create user-facing documentation such as knowledge base articles, process guides, and training materials.</p><p><br></p><p>System & Service Analysis: Monitor ITSM data, system performance, and usage trends to identify recurring issues and opportunities for optimization.</p><p><br></p><p>Problem Management: Conduct root cause analysis and recommend long-term solutions for complex technical issues.</p><p><br></p><p>Continuous Improvement: Support service review processes and lead initiatives that improve usability, automation, and overall user satisfaction.</p><p><br></p><p>Requirements Gathering: Capture business requirements for new features, enhancements, and service offerings.</p><p><br></p><p>Change Enablement: Contribute to rollouts by preparing communication, training, and support resources.</p><p><br></p><p>System Testing & Validation: Assist in user acceptance testing (UAT) to ensure system changes align with business needs.</p><p><br></p><p>Technical Support: Provide tier 1 and 2 support for escalated issues, documenting and triaging as appropriate.</p><p><br></p><p>Vendor Coordination: Collaborate with third-party providers for system delivery, support, and infrastructure services.</p><p><br></p><p>IT Governance: Promote adherence to IT policies, standards, and best practices.</p><p><br></p><p>Project Participation: Engage in cross-functional IT initiatives, representing the end-user perspective.</p><p><br></p><p><br></p>
Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide User Support team members. Ensure a deep understanding of the organization’s software systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data backup, recovery, and cloud-based communication tools. Additional Duties: Contribute to data governance and change management processes. Stay updated on emerging software tools and features. Qualifications: Associate’s degree in computer science or related field (or equivalent experience). 5+ years of detail oriented technical support experience. Expertise in Microsoft Active Directory, multifactor authentication, and end-user security (Apple environment). Familiar with managing macOS, Windows, Office Suite, and browsers. Experience with network fundamentals, VPNs, VoIP systems, and cloud app management. Proficiency with software deployment tools (e.g., JAMF) and ticketing systems. Experience administering Jira or similar tools Who You Are: You bring strong technical skills, a customer-focused mindset, and a willingness to learn. Your ability to troubleshoot collaboratively and mentor others makes you a great asset to the team.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on Linkedin with your updated resume***</strong></p><p><br></p><p>Functional Role: NetSuite Business Systems Analyst (Finance or Operations focused)</p><p>Onsite in Downtown Los Angeles</p><p>Salary: $130,000-155,000 </p><p><br></p><p>We are seeking a <strong>Business Systems Analyst</strong> with strong NetSuite expertise to join our client's growing team. This role will be instrumental in supporting and enhancing their technology landscape within a fast-paced retail environment. You will serve as the bridge between business stakeholders and technical teams, driving implementations and integrations of NetSuite with other systems, while ensuring processes across finance, operations, and logistics are efficient and scalable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with finance, operations, and logistics teams to analyze business requirements and translate them into system solutions.</li><li>Lead and support NetSuite implementations, configurations, and integrations with third-party systems.</li><li>Drive process improvements and automation to optimize workflows across retail operations.</li><li>Develop and maintain system documentation, workflows, and training materials.</li><li>Collaborate with cross-functional teams to ensure smooth project delivery and post-implementation support.</li><li>Monitor data quality and integrity, ensuring accurate reporting and compliance.</li><li>Serve as a subject matter expert for NetSuite and related business applications.</li></ul><p><br></p>
<p>We are looking for a skilled Systems Business Analyst to join our client's team on a Contract-to-Permanent basis in Prattville, Alabama. In this role, you will collaborate closely with business stakeholders to gather and analyze requirements, ensuring the successful implementation of technical solutions. Seeking someone with strong project management skills and customer relations background. Ideal candidates will bring a strong background in financial services. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify and document system requirements and business needs.</p><p>• Act as a liaison between technical teams and business owners to ensure alignment on project goals.</p><p>• Develop comprehensive Business Requirement Documents (BRDs) to guide project execution.</p><p>• Analyze existing application architectures and recommend improvements to enhance efficiency.</p><p>• Facilitate Agile Scrum ceremonies and track progress to meet project timelines.</p><p>• Conduct technical assessments to ensure systems meet business objectives.</p><p>• Provide basic project management support, including task prioritization and progress tracking.</p><p>• Assist in the implementation of system updates and new applications.</p><p>• Ensure clear communication and documentation throughout the project lifecycle.</p><p>• Support the planning and coordination of system-related initiatives within the financial services sector.</p>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
<p>We are looking for a skilled Business Systems Analyst in Syracuse, New York. This role involves bridging the gap between technology and business operations, ensuring that our systems are optimized to meet organizational goals. The ideal candidate will take a hands-on approach to system management while driving strategic improvements.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, implementation, and maintenance of business systems, ensuring they align with the company’s objectives.</p><p>• Act as the liaison between technical teams and business users to ensure seamless communication and understanding.</p><p>• Oversee the integration of EDI and ERP systems and other platforms.</p><p>• Evaluate and implement enhancements to ERP System.</p><p>• Ensure compliance with industry standards and best practices in system management.</p>
<p>We’re looking for a seasoned Senior Business Systems Analyst who excels at bridging the gap between business needs and technology solutions. This role is ideal for someone who thrives in both Agile and Waterfall environments and can translate complex requirements into clear, actionable deliverables. You’ll serve as a strategic partner to business units, guiding them through the discovery and documentation process while ensuring solutions are aligned with organizational goals.</p><p>This is a high-impact role involving critical projects, complex problem-solving, and mentorship of other analysts.</p><p><br></p><p>What You’ll Do</p><ul><li>Build Strategic Relationships: Partner with business and IT teams to align technology initiatives with business objectives.</li><li>Drive Requirements Gathering: Lead efforts to capture and document business needs, ensuring clarity and completeness.</li><li>Facilitate Communication: Act as a liaison between stakeholders, promoting transparency and collaboration throughout the project lifecycle.</li><li>Deliver Clear Documentation: Produce concise, user-friendly requirements and process documentation to support design, development, and testing.</li><li>Lead Project Efforts: Provide guidance and leadership from initiation through delivery, ensuring solutions meet business expectations.</li><li>Support Testing & Validation: Collaborate with business partners to develop and execute UAT plans and validate requirements.</li><li>Champion Process Improvement: Analyze current workflows and identify opportunities for optimization using industry-standard tools and methodologies.</li><li>Ensure SDLC Compliance: Work within established software development lifecycle frameworks to support project execution.</li></ul><p>Key Deliverables</p><ul><li>User Stories & Flows</li><li>Acceptance Criteria</li><li>Process Diagrams & Workflows</li><li>Functional & Non-Functional Requirements</li><li>Business Rules & Data Definitions</li><li>Data Mapping & Transformation Documentation</li><li>UAT Plans & Execution Support</li><li>Requirements Traceability & Baselines</li><li>Business Cases, RFIs, RFPs, and Scope Documents</li></ul>
