IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
<p>We are looking for an experienced Business Systems Analyst to join our team. You will play a key role in analyzing, improving, and automating business systems to optimize organizational workflows and data processing capabilities. The ideal candidate will work closely with stakeholders, bridging the gap between technical teams and business units to implement effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business units to gather and document requirements, translating them into actionable plans for developers and programmers.</p><p>• Communicate with clients to understand their data processing and computational needs and provide tailored solutions.</p><p>• Conduct cost-benefit and return-on-investment analyses to guide decision-making on system implementations.</p><p>• Perform interviews, surveys, or direct observation to analyze job functions and determine information processing needs.</p><p>• Coordinate and integrate computer systems within the organization to improve compatibility and facilitate information sharing.</p><p>• Advise management on system principles to ensure alignment with organizational goals.</p><p>• Modify or expand existing systems to meet new objectives or enhance workflow efficiency.</p><p>• Provide technical expertise to ensure system designs align with business requirements and industry standards.</p>
<p>We are looking for a skilled and motivated Help Desk Analyst II to join our team in Tampa, Florida fully onsite. This Contract-to-Permanent position involves providing exceptional technical support to clients, both remotely and onsite, across various industries. The ideal candidate will excel in troubleshooting, resolving technical issues, and delivering top-tier customer service in dynamic environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide remote and onsite technical support for client networks, including computers, servers, switches, routers, firewalls, and other specialized equipment.</p><p>• Troubleshoot and support software solutions, including Microsoft desktop and cloud products.</p><p>• Manage support tickets by opening, reviewing, resolving, and closing them in a timely manner.</p><p>• Participate in the implementation of technology projects, ensuring quality and efficiency.</p><p>• Collaborate with team members to share knowledge and ideas, fostering a productive work environment.</p><p>• Train end users on effective use of their computers, servers, and network resources.</p><p>• Monitor and maintain managed services, ensuring optimal performance for clients.</p><p>• Assist management in enhancing products and services through feedback and recommendations.</p><p>• Travel to client sites as needed to deliver hands-on technical services within a 50-mile radius.</p>
<p>This <strong>entry-level</strong> role supports operational activities across various enterprise systems related to <strong>manufacturing, supply chain, finance, and commercial operations</strong>. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain <strong>broad exposure to enterprise IT systems</strong> within a multinational organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul><p><br></p>
Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide User Support team members. Ensure a deep understanding of the organization’s software systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data backup, recovery, and cloud-based communication tools. Additional Duties: Contribute to data governance and change management processes. Stay updated on emerging software tools and features. Qualifications: Associate’s degree in computer science or related field (or equivalent experience). 5+ years of detail oriented technical support experience. Expertise in Microsoft Active Directory, multifactor authentication, and end-user security (Apple environment). Familiar with managing macOS, Windows, Office Suite, and browsers. Experience with network fundamentals, VPNs, VoIP systems, and cloud app management. Proficiency with software deployment tools (e.g., JAMF) and ticketing systems. Experience administering Jira or similar tools Who You Are: You bring strong technical skills, a customer-focused mindset, and a willingness to learn. Your ability to troubleshoot collaboratively and mentor others makes you a great asset to the team.
<p>We are looking for a skilled Business Systems Analyst to join our team in Albuquerque, New Mexico. This is a contract to fulltime hire position, you will play a critical role in analyzing, designing, and supporting electronic data interchange (EDI) solutions for seamless integration with trading partners. This role requires someone with strong attention to detail, communication, and technical skills to ensure processes align with business needs and industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Analyze, design, and provide support for EDI solutions, ensuring effective integration with trading partners.</p><p>• Collaborate with stakeholders to gather and document requirements for EDI transactions that meet business and industry standards.</p><p>• Create detailed data mapping specifications to facilitate smooth data transformation between systems.</p><p>• Troubleshoot and resolve EDI-related issues, offering timely support to internal and external partners.</p><p>• Identify and propose enhancements to workflows to improve EDI processes.</p><p>• Develop and maintain comprehensive documentation for EDI processes, data mappings, and system configurations.</p><p>• Conduct research and analysis to identify trends and support decision-making processes.</p><p>• Support the creation of business requirement documents, functional specifications, and data mapping documents.</p><p>• Utilize tools such as Microsoft Excel and Visio to streamline documentation and visualization processes.</p>
<p>We are looking for a skilled Systems Business Analyst to join our client's team on a Contract-to-Permanent basis in Prattville, Alabama. In this role, you will collaborate closely with business stakeholders to gather and analyze requirements, ensuring the successful implementation of technical solutions. Seeking someone with strong project management skills and customer relations background. Ideal candidates will bring a strong background in financial services. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify and document system requirements and business needs.</p><p>• Act as a liaison between technical teams and business owners to ensure alignment on project goals.</p><p>• Develop comprehensive Business Requirement Documents (BRDs) to guide project execution.</p><p>• Analyze existing application architectures and recommend improvements to enhance efficiency.</p><p>• Facilitate Agile Scrum ceremonies and track progress to meet project timelines.</p><p>• Conduct technical assessments to ensure systems meet business objectives.</p><p>• Provide basic project management support, including task prioritization and progress tracking.</p><p>• Assist in the implementation of system updates and new applications.</p><p>• Ensure clear communication and documentation throughout the project lifecycle.</p><p>• Support the planning and coordination of system-related initiatives within the financial services sector.</p>
<p>Robert Half Technology is looking for a programmer analyst who combines a real passion for formulating and defining systems scope and objectives with an understanding of software and applications programming and industry requirements. Through research and fact-finding, you'd make recommendations for developing or modifying applications or databases.</p><p>What you get to do every single day</p><p>· Build and test programming changes for each phase of systems development prior to implementation. Writes test cases and expected results. Reviews results for conformance to requirements. May plan simple tests or a defined subset of a larger system test. May make recommendations for acceptance/rejection if requirements are not all met</p><p>· Analyzes user requests for systems changes or improvements. Documents functional requirements and assesses cost, feasibility and utility. Develops recommendation as to how, when or whether to proceed with making the changes</p><p>· Acts as the in-house guide on applications, systems and/or processes to internal clients in identifying and resolving, processing/reporting programming problems. Consultation can take the form of trouble shooting and/or education</p><p>· Provides ongoing training and assistance for end users and other partner groups for a particular application, system or process</p><p>· Analyzes processing procedures. Develops recommendations for improvements</p><p>· Builds and maintains dictionaries for applications and systems support by the analyst</p><p>· Analyzes and documents issues. Works with other programmers to correct code problems</p><p>· Assists in the developing communication content for specific system changes being implemented in production</p>
<p>We are looking for a skilled Systems Analyst to join our healthcare client in Columbus, Ohio. This role focuses on bridging clinical operations with technology to ensure seamless functionality and compliance of electronic medical records and other healthcare systems. The ideal candidate will excel in troubleshooting, system optimization, and training staff to enhance operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation, maintenance, and optimization of electronic medical records and other clinical applications.</p><p>• Assess existing workflows and recommend system enhancements to improve efficiency and ensure regulatory compliance.</p><p>• Investigate and resolve complex technical issues, collaborating with internal teams and external vendors as needed.</p><p>• Manage projects related to new system deployments, upgrades, and software enhancements.</p><p>• Provide comprehensive training and ongoing support to clinical staff across multiple care settings.</p><p>• Ensure accurate system documentation, perform table maintenance, and maintain robust data security protocols.</p><p>• Stay informed on emerging healthcare technology trends and relevant regulatory requirements.</p><p>• Facilitate communication between clinical and technical teams to align system functionalities with operational needs.</p>
<p>Robert Half is partnering with a client in Tucson looking to fill a <strong>Business Systems Analyst</strong> position for a <strong>contract opportunity</strong>. This role is ideal for professionals with strong analytical, technical, and communication skills, who can bridge business needs with technology solutions.</p><p>Responsibilities:</p><ul><li>Collaborate with stakeholders to gather, document, and analyze business requirements and translate them into detailed technical specifications.</li><li>Act as a liaison between business teams and IT departments to ensure seamless communication and the delivery of solutions that meet organizational goals.</li><li>Evaluate existing systems, identify gaps, and recommend improvements to streamline operations and enhance system capabilities.</li><li>Support the design, implementation, and testing of software applications and systems, ensuring alignment with business objectives.</li><li>Develop project plans, workflow diagrams, and other relevant documentation to outline processes and data flows.</li><li>Troubleshoot system issues and coordinate solutions with appropriate teams.</li><li>Provide training and support to end-users to maximize system utilization and effectiveness.</li><li>Stay updated on industry trends, emerging technologies, and best practices to inform decision-making and solution development.</li></ul><p><br></p>
<p>Robert Half is partnering with a client in Phoenix looking to fill a <strong>Business Systems Analyst</strong> position for a <strong>contract opportunity</strong>. This role is ideal for professionals with strong analytical, technical, and communication skills, who can bridge business needs with technology solutions.</p><p>Responsibilities:</p><ul><li>Collaborate with stakeholders to gather, document, and analyze business requirements and translate them into detailed technical specifications.</li><li>Act as a liaison between business teams and IT departments to ensure seamless communication and the delivery of solutions that meet organizational goals.</li><li>Evaluate existing systems, identify gaps, and recommend improvements to streamline operations and enhance system capabilities.</li><li>Support the design, implementation, and testing of software applications and systems, ensuring alignment with business objectives.</li><li>Develop project plans, workflow diagrams, and other relevant documentation to outline processes and data flows.</li><li>Troubleshoot system issues and coordinate solutions with appropriate teams.</li><li>Provide training and support to end-users to maximize system utilization and effectiveness.</li><li>Stay updated on industry trends, emerging technologies, and best practices to inform decision-making and solution development.</li></ul><p><br></p>
<p>We are looking for a dedicated Configuration Management Analyst I to join our team in West Chester, OH. This long-term contract position offers an exciting opportunity to support software baseline control efforts, ensuring efficient management of configurations and documentation throughout the product lifecycle. The role requires a proactive individual with strong technical skills and a commitment to process improvement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain software baselines using automated configuration management tools.</li><li>Establish and implement procedures for releasing products across all stages of the product lifecycle.</li><li>Create and maintain project documentation inventories, including configuration baselines and software development folders.</li><li>Serve as a member of the Configuration Control Board and advocate for best practices in configuration management.</li><li>Develop and maintain build automation tools to enhance efficiency and streamline processes.</li><li>Track and update change requests, impact assessments, and incident reports on an ongoing basis.</li><li>Perform software builds for testing and production environments, ensuring accuracy and reliability.</li><li>Measure and report success metrics, benchmarking performance against industry standards.</li><li>Support management with technical performance data derived from configuration management processes.</li><li>Drive process improvements using established frameworks such as ITIL or CMMI.</li></ul>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
<p>The IT Support Analyst will manage user accounts, perform PC builds, and provide support through the organization’s ticketing system. This role offers exposure to enterprise systems and user administration.</p>
<p>We’re looking for a seasoned Senior Business Systems Analyst who excels at bridging the gap between business needs and technology solutions. This role is ideal for someone who thrives in both Agile and Waterfall environments and can translate complex requirements into clear, actionable deliverables. You’ll serve as a strategic partner to business units, guiding them through the discovery and documentation process while ensuring solutions are aligned with organizational goals.</p><p>This is a high-impact role involving critical projects, complex problem-solving, and mentorship of other analysts.</p><p><br></p><p>What You’ll Do</p><ul><li>Build Strategic Relationships: Partner with business and IT teams to align technology initiatives with business objectives.</li><li>Drive Requirements Gathering: Lead efforts to capture and document business needs, ensuring clarity and completeness.</li><li>Facilitate Communication: Act as a liaison between stakeholders, promoting transparency and collaboration throughout the project lifecycle.</li><li>Deliver Clear Documentation: Produce concise, user-friendly requirements and process documentation to support design, development, and testing.</li><li>Lead Project Efforts: Provide guidance and leadership from initiation through delivery, ensuring solutions meet business expectations.</li><li>Support Testing & Validation: Collaborate with business partners to develop and execute UAT plans and validate requirements.</li><li>Champion Process Improvement: Analyze current workflows and identify opportunities for optimization using industry-standard tools and methodologies.</li><li>Ensure SDLC Compliance: Work within established software development lifecycle frameworks to support project execution.</li></ul><p>Key Deliverables</p><ul><li>User Stories & Flows</li><li>Acceptance Criteria</li><li>Process Diagrams & Workflows</li><li>Functional & Non-Functional Requirements</li><li>Business Rules & Data Definitions</li><li>Data Mapping & Transformation Documentation</li><li>UAT Plans & Execution Support</li><li>Requirements Traceability & Baselines</li><li>Business Cases, RFIs, RFPs, and Scope Documents</li></ul>
<p>We are looking for a skilled RPG Programmer to join our team in Twinsburg, Ohio. In this long-term contract position, you will play a critical role in designing and maintaining applications on the IBM i platform while collaborating closely with business and IT teams to develop effective solutions. This opportunity offers a chance to contribute to modernization projects and provide technical expertise to enhance system efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and maintain applications using IBM i (RPG, CL, and DB2) technologies.</p><p>• Partner with business and IT teams to gather requirements, troubleshoot issues, and implement solutions.</p><p>• Update and modify existing programs to support evolving business processes and compliance needs.</p><p>• Create and manage interfaces and integrations between IBM i systems and external platforms.</p><p>• Conduct system testing, debugging, and performance optimization to ensure reliable operations.</p><p>• Document technical specifications, workflows, and program details for future reference.</p><p>• Offer end-user support and train teams on new functionalities and system changes.</p><p>• Participate in system upgrades, migrations, and modernization efforts to enhance performance and scalability.</p>
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
<p>We are seeking an experienced Transition Planning & Systems Integration Analyst to support enterprise-level programs involving transition planning, intelligence information requirements, and architecture development. This role will involve creating integration and migration plans, supporting ISR and C4ISR programs, and assisting with the implementation of community policies and guidance.</p><p>Key Responsibilities:</p><ul><li>Conduct analysis of transition planning and intelligence information requirements</li><li>Develop architecture baselines and assist in integration and migration planning</li><li>Support ISR and C4ISR programs and clients</li><li>Research and assist with implementing community policies and guidance</li><li>Support business process improvements and systems analysis for missions, systems, and fiscal requirements</li><li>Recommend changes to policies impacting subordinate organizations</li><li>Collaborate with stakeholders and senior management to ensure alignment with objectives</li></ul><p>Scope & Impact:</p><ul><li>Work is reviewed based on achievement of objectives and adherence to schedules</li><li>Decisions and recommendations significantly impact cost, personnel, and project timelines</li><li>Frequent interaction with customers, functional peers, and senior management</li></ul><p>Problem Complexity:</p><ul><li>Address complex problems requiring in-depth evaluation of multiple factors</li><li>Exercise judgment within broadly defined practices and policies</li></ul><p><br></p>
We are looking for an experienced IT Support Analyst to join our team in Columbia, South Carolina. In this role, you will provide technical assistance to end-users, ensuring systems and devices operate seamlessly across multiple locations. If you excel in problem-solving and have a passion for technology and customer service, we invite you to contribute to our dynamic IT environment.<br><br>Responsibilities:<br>• Deliver comprehensive technical support to end-users, addressing and resolving hardware, software, and IT-related issues via a ticketing system.<br>• Escalate unresolved or complex technical problems to the IT Director for advanced troubleshooting.<br>• Install, configure, upgrade, and maintain hardware, software, and peripheral devices for both onsite and remote users.<br>• Manage user accounts by creating, modifying, and disabling access while adhering to internal security policies.<br>• Ensure adherence to IT security protocols and organizational policies to safeguard systems and data.<br>• Provide onsite IT support at branch locations, requiring occasional travel.<br>• Monitor endpoint management systems and ensure the proper functioning of backup processes.<br>• Collaborate with third-party vendors to address warranty and technical service needs.<br>• Assist with onboarding new employees, delivering user training, and contributing to IT-related projects.
<p>We are seeking a highly skilled Financial Business Systems Analyst with a solid background in finance and accounting to support and lead key aspects of an ERP system implementation project. This position is ideal for a detail-oriented individual who excels at gathering requirements, mapping data, facilitating user acceptance testing (UAT), and collaborating across teams. As a critical contributor to the project’s success, you will bridge the gap between technical teams and finance/accounting operations, ensuring alignment and accuracy throughout the implementation process. This position is hybrid, three days a week in Seattle. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>ERP System Implementation Support:</strong></li><li>Collaborate with stakeholders to gather, define, and document business requirements for ERP system implementation.</li><li>Ensure proper alignment and integration of financial and accounting processes within the ERP system.</li><li><strong>Data Mapping and Analysis:</strong></li><li>Map data between legacy systems and the new ERP system, ensuring accuracy and consistency.</li><li>Analyze, clean, and validate financial and accounting data before migration.</li><li><strong>User Acceptance Testing (UAT):</strong></li><li>Organize, coordinate, and execute UAT sessions with end-users to verify system functionality and ensure it meets business requirements.</li><li>Document test cases, track issues, and manage resolutions in collaboration with technical and operational teams.</li><li><strong>Stakeholder Communication and Collaboration:</strong></li><li>Act as the liaison between accounting/finance teams and IT project teams, translating technical jargon into actionable requirements.</li><li>Provide regular updates to leadership on project milestones, risks, and deliverables.</li><li><strong>Process Improvement:</strong></li><li>Identify opportunities for process optimization during the ERP implementation.</li><li>Help refine workflows integrating financial and accounting operations into the new system.</li></ul><p><br></p>
<p>Interact and support Front Office (Traders) with data management, quantitative analysis and application development • Knowledge of the PJM, New York, and/or Northeast power markets. Congestion trading and/or financial transmission rights are a plus • Work with an Enterprise Data Warehouse with a comprehensive understanding of relational and non-relational databases • Develop complex logic in database schema based on diverse business processes spanning multiple subsystems and large datasets • Create and enhance standard and custom reports and workflows as per operational demands. • Comply with all ENGIE NA policies and procedures. • Create and maintain technical documentation</p>
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
<p>We are seeking a <strong>Contract Support Analyst</strong> to join our client contract management team on a 4-month assignment. This role plays a vital part in supporting supplier management, contract renewals, and financial tracking to ensure operational excellence. The ideal candidate will be highly organized, analytical, and capable of building strong relationships across internal teams and external suppliers.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Raise and process purchase orders.</li><li>Onboard new suppliers as needed.</li><li>Verify asset details and service coverage with the Operations Team.</li><li>Maintain and update contract tracker to ensure timely renewals.</li><li>Request and review supplier quotations.</li><li>Negotiate pricing and terms with suppliers.</li><li>Coordinate with internal and client approvers on contract requirements.</li><li>Safely store contracts, demand sheets, and related documentation.</li><li>Ensure data accuracy and integrity across systems.</li><li>Support cost-saving initiatives and contribute to strategic projects.</li><li>Lead and participate in client review meetings.</li><li>Monitor and manage the invoice pool in collaboration with the Operations Team.</li><li>Manage both short-term and long-term projects as assigned.</li><li>Perform other duties as required.</li></ul><p><br></p>
We are looking for an experienced Security Analyst III to join our team in a long-term contract capacity. This role offers the opportunity to work remotely while contributing to the implementation and maintenance of robust cybersecurity measures within HR and Finance platforms. Based in Allentown, Pennsylvania, this position focuses on safeguarding systems, ensuring compliance, and enhancing overall security operations.<br><br>Responsibilities:<br>• Design, implement, and maintain security roles and authorizations within SAP systems, including SU24 and SU01.<br>• Evaluate and mitigate segregation of duties (SoD) risks using SAP Access Control modules.<br>• Secure custom transactions, RFCs, BAPIs, and other SAP developments to protect sensitive data.<br>• Collaborate with business process owners to align role designs with least privilege principles.<br>• Monitor security logs and conduct forensic investigations to address potential threats.<br>• Support the security configuration of Fiori and S/4HANA applications, including OData and catalog roles.<br>• Integrate SAP systems with identity management platforms such as EntraID, Okta, or Ping.<br>• Drive continuous improvements in security posture through proactive monitoring and remediation.<br>• Develop and enhance security configurations, procedures, and standards to ensure compliance.<br>• Stay updated on emerging security trends, vulnerabilities, and best practices to optimize system protection.
We are looking for a skilled Systems Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. This role offers the opportunity to contribute to critical healthcare technology initiatives, ensuring robust system functionality and seamless integration. The ideal candidate will bring a strong analytical mindset and technical expertise to support various system-related projects.<br><br>Responsibilities:<br>• Analyze and document business requirements to ensure alignment with organizational goals and project objectives.<br>• Collaborate with stakeholders to design and implement system changes and enhancements.<br>• Perform system analysis to identify areas for improvement and propose effective solutions.<br>• Manage and maintain Active Directory environments, ensuring security and access control.<br>• Conduct user acceptance testing (UAT) to validate system functionality and performance.<br>• Support Microsoft SQL Server configurations and database management.<br>• Provide technical expertise in IBM systems and related technologies.<br>• Create and maintain detailed documentation for system processes and workflows.<br>• Coordinate with cross-functional teams to ensure timely delivery of project milestones.
