We are looking for a dedicated Support Specialist to join our team in Itasca, Illinois. In this Contract-to-Permanent position, you will play a key role in ensuring client satisfaction by facilitating onboarding, delivering training, and providing first-tier support. This opportunity is ideal for someone passionate about customer success and skilled in addressing technical and service-related inquiries.<br><br>Responsibilities:<br>• Guide new clients through onboarding processes, providing comprehensive training on the use of the client portal.<br>• Create and enhance training materials, including walkthroughs and video guides, to support effective learning.<br>• Act as the primary point of contact for customer inquiries, researching and delivering clear solutions to address their needs.<br>• Update and maintain client portal environments to ensure accuracy and functionality.<br>• Collaborate with internal teams to address technical issues and enhance the customer experience.
We are looking for an experienced Accounts Receivable Specialist to join our team in Lincolnshire, Illinois. In this Contract-to-Permanent position, you will play a crucial role in managing financial transactions, ensuring accurate billing, and maintaining strong relationships with clients. This opportunity is ideal for a detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to the organization's success.<br><br>Responsibilities:<br>• Generate customer invoices and oversee progress billing for equipment and service projects.<br>• Record and post payments received through cash, checks, and credit card transactions.<br>• Process credit card payments and ensure timely updates to financial records.<br>• Analyze customer purchase orders to ensure billing accuracy.<br>• Handle collections by proactively communicating with clients to arrange payments and resolve outstanding balances.<br>• Perform account reconciliations and investigate discrepancies using information from sales teams, control departments, and customers.<br>• Maintain organized accounts receivable files, both manually and electronically.<br>• Address and resolve irregularities or inquiries related to receivables.<br>• Assist with financial management tasks and contribute to overall financial analysis efforts.<br>• Uphold confidentiality standards and safeguard sensitive organizational information.
We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
We are looking for a skilled Collections Specialist to join our team in Mount Prospect, Illinois. In this long-term contract position, you will play a key role in managing commercial collections for our organization. If you have experience in resolving billing issues, following up on outstanding invoices, and maintaining strong customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Monitor and follow up on overdue invoices to ensure timely payments.<br>• Communicate with customers to address payment discrepancies and resolve billing issues.<br>• Use online portals to process payments and update account information.<br>• Collaborate with internal departments to investigate and resolve invoice disputes.<br>• Maintain detailed records of collection activities and customer interactions.<br>• Analyze accounts to identify trends and recommend process improvements.<br>• Ensure compliance with company policies and regulations during collection activities.<br>• Provide exceptional customer service to maintain positive client relationships.<br>• Prepare reports on collection status and outstanding balances for management review.
<p><strong>Collections Supervisor</strong></p><p><strong>Chicago land area </strong></p><p><br></p><p><strong><em>Outstanding culture and advancement </em></strong></p><p><strong><em>Face Paced </em></strong></p><p><strong><em>High Volume </em></strong></p><p><strong><em>SAP </em></strong></p><p><br></p><p><strong>Join a high-performance finance team where your leadership will make a measurable impact.</strong> We're looking for an experienced <strong>Collections Supervisor</strong> who thrives in a fast-paced, collaborative environment and is passionate about mentoring others, improving processes, and driving results. If you’re ready to elevate your career and play a key role in shaping the future of our Accounts Receivable function, we want to hear from you.</p><p><br></p><p>🔍 <strong>About the Role</strong></p><p>As the <strong>Collections Supervisor</strong>, you’ll lead a team of Collections Specialists and serve as a strategic partner across departments like Sales, Accounts Receivable, Cash Application, Pricing, and Supply Chain. You'll not only ensure the timely collection of receivables but also play a critical role in optimizing processes, identifying risk, and improving KPIs that drive the company’s financial success.</p><p>This role offers the opportunity to lead change, develop talent, and drive innovation in our collections strategy — while maintaining a strong focus on the customer experience.</p><p><br></p><p>💼 <strong>What You’ll Do</strong></p><ul><li><strong>Lead & Develop</strong> a high-performing team of Collections Specialists, coaching and mentoring to ensure success and professional growth.</li><li><strong>Improve Performance</strong> by managing metrics, KPIs, and workflows to maximize team productivity and cash collection.</li><li><strong>Drive Process Innovation</strong> by identifying opportunities for automation and operational efficiencies within the AR and collections space.</li><li><strong>Collaborate Cross-Functionally</strong> with Sales, Disputes & Deductions, and other key stakeholders to proactively address payment delays and account issues.</li><li><strong>Monitor & Mitigate Risk</strong> by identifying high-risk customers and tracking key accounts through detailed analysis and reporting.</li><li><strong>Deliver Results</strong> through timely, data-driven collections strategies, including cash forecasting and bad debt management.</li><li><strong>Own the Relationship</strong> by facilitating customer calls and reviews to resolve disputes and strengthen client partnerships.</li></ul><p>The company offers insurance, 401K, vacation, holiday pay and more. </p>
We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
<p>We are is seeking a dedicated <strong>Service Specialist</strong> to join our client's fast-paced, high-energy team. The Service Specialist plays a vital role in supporting one of our Insurnace Provider clients. After implementation, you'll serve as initial contact, resolving client needs and building positive relationships with various stakeholders, including our sales team, employer groups, and internal partners.</p><p>This role combines administrative support with a strong focus on relationship management, communication, and problem-solving. While this is not a sales position, you will be supporting the sales team and their clients. We're looking for someone with strong customer-facing skills and an insurance background is a plus, especially with group worksite insurance.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the first point of contact for all incoming employer-client and agent calls and emails.</li><li>Handle and triage a variety of requests, including policyholder terminations, providing invoices and payment status updates, running reports, and assisting with policy research and demographic corrections.</li><li>Serve as a liaison between external clients and internal colleagues, ensuring timely follow-up on all inquiries.</li><li>Maintain accurate and detailed documentation of all client interactions and account updates within our systems, primarily Salesforce.</li><li>Meet or exceed departmental standards for customer satisfaction and quality.</li><li>Handle ad hoc requests and other duties as assigned.</li></ul>
<p>Our client is looking for a dedicated Operations Manager to oversee the daily activities of their small distribution center in Sugar Grove, Illinois. This role is essential for ensuring efficient workflows, managing teams, and maintaining high standards in shipping, receiving, and customer service. As a key member of the team, you will collaborate closely with leadership while driving operational success and fostering a productive work environment. This position is 100% on-site and offers a salary of $85,000 + a full, generous benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily operations of the distribution center, ensuring smooth workflows and optimal efficiency.</p><p>• Supervise and provide guidance to a team of customer service representatives, warehouse staff, and managers.</p><p>• Oversee inbound and outbound shipments, ensuring timely delivery to customers across the nation.</p><p>• Implement strategies to improve warehouse processes, focusing on safety, cost-effectiveness, and performance.</p><p>• Monitor inventory levels to guarantee accurate receiving, storage, and dispatch of products.</p><p>• Facilitate communication between warehouse staff, customer service teams, and senior leadership to ensure alignment.</p><p>• Ensure compliance with company policies, safety standards, and regulatory requirements within the facility.</p><p>• Track and analyze performance metrics related to shipping, delivery, inventory, and overall productivity.</p><p>• Lead recruitment, training, and development initiatives to build a motivated and efficient team.</p><p>• Address operational challenges and customer concerns with effective problem-solving and decision-making.</p>
<p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>• Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>• Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>• Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>• Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>• Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>• Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>• Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>• Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>• Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>• Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
We are looking for an experienced Collections Specialist to join our team in Downers Grove, Illinois. This is a long-term contract position ideal for someone with a strong background in B2B collections and excellent communication skills. The role requires adaptability and a keen analytical mindset to effectively manage accounts and resolve outstanding balances.<br><br>Responsibilities:<br>• Manage and oversee the collection process for business-to-business accounts, ensuring timely resolution of outstanding balances.<br>• Maintain accurate records of interactions and payments, updating systems with relevant information.<br>• Communicate professionally with clients to address payment issues and negotiate solutions.<br>• Analyze account data to identify trends and prioritize collection efforts.<br>• Collaborate with internal teams to address discrepancies and support account reconciliation.<br>• Adapt to changing work environments, procedures, and priorities to meet organizational needs.<br>• Provide regular updates and reports on collection status to management.<br>• Ensure compliance with company policies and regulations during all collection activities.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role offers a hybrid work schedule, with time spent in the office, remotely, and at a client site in Itasca, Illinois. The ideal candidate will thrive in a fast-paced environment and bring a proactive approach to managing customer accounts and resolving inquiries.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, addressing inquiries and resolving issues with professionalism.<br>• Manage customer accounts using CRM software, with a preference for NetSuite or Salesforce experience.<br>• Handle order entry tasks efficiently while maintaining accuracy.<br>• Collaborate with the team to manage shared inbox communications and ensure timely responses.<br>• Utilize basic Excel skills to organize data and support account management activities.<br>• Adapt quickly to new processes and systems, demonstrating a willingness to learn on the job.<br>• Provide account management support, fostering positive relationships with customers.<br>• Multitask effectively, balancing various responsibilities in a dynamic environment.<br>• Contribute to maintaining exceptional service standards and customer satisfaction.
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position is ideal for someone passionate about delivering exceptional support and fostering positive experiences for members. The role involves handling inbound calls, managing data entry, and providing accurate information to ensure member satisfaction.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism, empathy, and attentiveness.<br>• Record detailed notes and input data into the system accurately.<br>• Provide members with clear information on policies and next steps.<br>• Offer guidance on best practices and required documentation.<br>• Utilize SharePoint, web-based member databases, and Microsoft Office Suite efficiently.<br>• Collaborate with team members to ensure consistent service delivery.<br>• Maintain a high level of professionalism and attention to detail in all interactions.<br>• Adhere to organizational guidelines and protocols for customer service.<br>• Assist with additional responsibilities as needed to support the team.
<p>We are looking for a highly experienced Project Manager to join our team on a long-term contract basis for a client in the western suburbs near Oak Brook, IL but this can be FULLY REMOTE. This role requires a strong background in project management and expertise in overseeing complex, cross-functional initiatives. The ideal candidate will possess a strategic mindset and demonstrate exceptional organizational skills to drive success in various business operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the integration of multiple business units into a unified system, ensuring seamless collaboration and process alignment.</p><p>• Serve as the primary liaison between consultants, internal teams, and external stakeholders to ensure project goals are met effectively.</p><p>• Develop and implement automated solutions to enhance efficiency and establish new practices across the organization.</p><p>• Clean, organize, and validate data to support accurate reporting and decision-making.</p><p>• Lead initiatives to position the organization for future growth and scalability.</p><p>• Assist in the implementation of Concur and other organizational systems to streamline operations.</p><p>• Identify opportunities for improvement and drive the adoption of innovative practices.</p><p>• Collaborate with accounting and finance teams to ensure alignment with business objectives.</p><p>• Apply general business acumen to address complexities and deliver impactful results.</p>
We are looking for a dedicated Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent role, you will play a crucial part in ensuring a seamless customer experience by managing inquiries and processing orders with accuracy and efficiency. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries and direct requests to the appropriate teams.<br>• Accurately enter and process customer orders while verifying product details and pricing.<br>• Track and monitor the progress of orders, providing regular updates to customers.<br>• Collaborate with internal teams to address and resolve any issues related to order fulfillment.<br>• Investigate and resolve discrepancies in orders, ensuring customer satisfaction.<br>• Communicate with customers to provide timely resolutions for concerns or issues.<br>• Document recurring problems and share insights for process improvements.<br>• Maintain accurate records of customer interactions and transactions.<br>• Deliver outstanding service throughout the entire order lifecycle, from initiation to resolution.
<p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>E-commerce & Logistics:</strong></p><p> </p><p> </p><p> Manage e-commerce backend: monitor orders, inventory levels, and shipping status via </p><p> various portals. Coordinate with warehouses and ensure order files are transferring properly.</p><p> Track and troubleshoot orders on our websites and portals throughout the day.</p><p> </p><p> </p><p> </p><p> </p><p><strong>Customer Support:</strong></p><p> </p><p> </p><p> Respond to customer inquiries via email and phone in a timely, professional manner.</p><p> </p><p> Troubleshoot issues such as missing/damaged orders, lost packages, or delays </p><p> (e.g., UPS, FedEx problems).</p><p> </p><p> Solve website-related customer issues (e.g., checkout errors, broken promo codes).</p><p> </p><p><strong> </strong></p><p><strong>Digital Support:</strong></p><p> </p><p> </p><p> Assist in creating monthly newsletters and promotional emails using </p><p> Canva, Brevo, Constant Contact, etc.</p><p> </p><p> Help update promotional content on website (banners, codes, prices).</p><p> </p><p><strong> </strong></p><p><strong>Office Support:</strong></p><p><strong> </strong>Period help with packing and mailing packages, product inventory, miscellaneous research</p><p><strong> </strong></p><p><strong>Required Skills:</strong></p><p> </p><p> </p><p> Team player, strong organizational, communication, problem solving and customer relation skills.</p><p> </p><p> Comfortable using digital tools (e.g., CMS, email platforms, inventory systems).</p><p> </p><p> Customer-focused mindset and problem-solving attitude.</p><p> </p><p> Previous experience in e-commerce, logistics, or digital support is a strong plus.</p><p> </p><p> Fluent in English (French is a plus, not required).</p><p> </p>
We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
<p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
<p>We are looking for an Associate Staff Accountant to join our team in Oakbrook Terrace, Illinois. In this hybrid role, you will contribute to essential accounting processes by recording and reporting financial transactions, ensuring compliance with Sarbanes-Oxley controls, and supporting the monthly and quarterly close processes. This position offers the opportunity to collaborate across departments, analyze financial data, and contribute to process improvements within a dynamic industry. Benefits include medical, dental, vacation and strong full benefit package plus bonus</p><p>salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p><p>Responsibilities:</p><p>• Complete monthly and quarterly financial statement close processes, ensuring all transactions are recorded accurately and on time.</p><p>• Maintain compliance with Sarbanes-Oxley controls and recommend adjustments as necessary to enhance effectiveness.</p><p>• Prepare detailed financial reports and analyses for internal and external use, including identifying trends and making actionable recommendations.</p><p>• Conduct account reconciliations, researching variances and determining root causes to support business decisions.</p><p>• Collaborate with cross-functional teams to address accounting issues, assist with planning and forecasting, and support regulatory requirements.</p><p>• Provide audit support by working with internal and external auditors and responding to requests from regulatory bodies.</p><p>• Identify opportunities for process enhancements, leveraging technology to streamline workflows and improve efficiency.</p><p>• Participate in special projects, such as automation initiatives and adapting to changes in regulatory or accounting requirements.</p><p>• Present financial data and operating results to leadership, offering insights to guide strategic decisions.</p><p>• Mentor and coach less experienced team members, fostering a culture of growth and collaboration.</p><p><br></p><p>Benefits include medical, dental, vacation and strong full benefit package plus bonus salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p>
<p>On behalf of our client we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment.</p><p><br></p><p>Compensation: $20-$25 an hour </p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations are flexible </p><p><br></p><p>Responsibilities:</p><p>• Manage filing systems, and organize digital records.</p><p>• Respond to client inquiries about forms, deadlines, and procedures.</p><p>• Develop and refine communication materials, including templates, worksheets, and formal letters.</p><p>• Prepare and distribute documentation.</p><p>• Assist tax office staff with administrative tasks.</p><p>• Greeting visitors and managing front desk activities.</p><p>• Schedule and manage appointments.</p>
We are looking for a detail-oriented Receptionist to join our team in Chicago, Illinois. This Contract position is ideal for someone who excels in delivering outstanding customer service and managing front desk operations. The role involves handling various administrative tasks while ensuring smooth communication within the organization.<br><br>Responsibilities:<br>• Greet visitors and clients with courtesy and ensure they are directed to the appropriate person or department.<br>• Answer and manage multi-line phone systems, addressing inquiries and forwarding calls as necessary.<br>• Maintain organized files and records to support efficient office operations.<br>• Schedule appointments and coordinate meeting arrangements to support team activities.<br>• Perform accurate data entry tasks to update and maintain organizational databases.<br>• Handle email correspondence, ensuring timely and clear communication with internal and external stakeholders.<br>• Utilize Microsoft Excel, Word, and Outlook to create documents, manage schedules, and handle communications.<br>• Provide exceptional customer service to clients and visitors, addressing questions and concerns effectively.<br>• Assist in coordinating office supplies and maintaining a tidy reception area.
<p>We are looking for an organized and approachable Receptionist to join our team in Oak Brook, Illinois. In this long-term contract position, you will be the first point of contact for clients and visitors, ensuring smooth day-to-day operations. This role involves managing administrative tasks with precision and maintaining a detail-oriented demeanor, even during challenging conversations.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Greet and assist visitors, ensuring they feel welcomed and directed appropriately.</p><p>• Handle incoming and outgoing mail distribution with accuracy and timeliness.</p><p>• Scan and organize documents to maintain digital and physical filing systems.</p><p>• Collaborate with billing and intake coordinators to ensure seamless operations.</p><p>• Manage schedules and appointments efficiently, keeping calendars up-to-date.</p><p>• Perform data entry tasks, ensuring accuracy and attention to detail.</p><p>• Respond to email correspondence professionally and in a timely manner.</p><p>• Maintain organized files and records to support office operations.</p><p>• Navigate sensitive conversations tactfully while maintaining boundaries and a detail-oriented approach.</p><p><br></p><p>The salary range for this position is $17/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
