We are looking for a dedicated and bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will deliver exceptional support to policyholders and other stakeholders while assisting with insurance-related inquiries and processes. This is a long-term contract position that requires a strong customer service focus and the ability to communicate effectively in both Spanish and English.<br><br>Responsibilities:<br>• Provide assistance to policyholders by addressing inquiries, resolving service and claims issues, and explaining the benefits of insurance products.<br>• Handle both inbound and outbound calls with the goal of retaining customers and preventing policy cancellations.<br>• Support the collection process for current and past-due premiums while ensuring compliance with company standards.<br>• Accurately enter and manage data across multiple systems and applications.<br>• Deliver instructions and set clear expectations for policyholders regarding their coverage and policies.<br>• Consistently meet or exceed performance metrics, including quality assurance, call handling time, and customer satisfaction.<br>• Collaborate with team members and leadership to identify process improvements and share constructive feedback.<br>• Conduct needs assessments for policyholders to determine the best solutions for their insurance requirements.<br>• Adapt to various shifts and schedules within the required timeframe to ensure seamless service delivery.<br>• Perform additional duties as assigned to support departmental goals.
We are looking for a dedicated Customer Service Representative to join our team in Racine, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues in a detail-oriented and efficient manner. This is an excellent opportunity to contribute to a non-profit organization while developing valuable customer service skills.<br><br>Responsibilities:<br>• Handle incoming calls with care, ensuring customer concerns are addressed promptly.<br>• Provide accurate information about products, services, and policies to customers.<br>• Process orders and manage data entry tasks with attention to detail.<br>• Assist customers with resolving issues or complaints in a courteous manner.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain records of customer interactions and transactions.<br>• Follow established procedures to meet quality and performance standards.<br>• Communicate effectively with customers and internal teams to achieve resolutions.<br>• Support outbound call initiatives as needed to enhance customer engagement.<br>• Continuously strive to improve processes and service quality.
<p>Our client is looking for a detail-oriented and welcoming a Spanish Bilingual Receptionist to join their team in Oak Brook, Illinois. The ideal candidate will serve as the first point of contact for guests and employees, ensuring a positive and efficient experience for all. This role requires excellent organizational skills, a high level of experience and composure, and the ability to handle multiple tasks with discretion and integrity. <strong><em>This position offers an hourly pay rate of $24/hour, full benefits and is 100% in-office from 8:30AM-5:00PM.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and employees with a warm and detail-oriented attitude, addressing inquiries and resolving minor concerns.</p><p>• Manage incoming calls by answering, screening, and redirecting them as necessary to ensure effective communication.</p><p>• Provide administrative support to various departments, including assisting with special projects and clerical tasks.</p><p>• Handle incoming and outgoing mail, including preparing correspondence and organizing packages for delivery.</p><p>• Maintain inventory levels by ordering office and kitchen supplies to ensure smooth daily operations.</p><p>• Support the Executive Assistant in coordinating office events, meals, and logistics as needed.</p><p>• Schedule and manage internal conference room bookings, ensuring proper setup and cleanup for meetings.</p><p>• Interact with a diverse group of individuals, including executives, clients, vendors, and board members, in a courteous and respectful manner.</p><p>• Safeguard confidential information with a high degree of discretion and integrity.</p>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
We are looking for a reliable and dependable Office Manager to join our team in Villa Park, Illinois. This contract-to-permanent position offers an excellent opportunity for someone who thrives in a dynamic environment and enjoys providing exceptional administrative support. The role involves a mix of clerical responsibilities, customer service, and financial transaction management, making it an exciting and rewarding career path.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries from vendors and merchants.<br>• Manage rent payments using various methods, including credit cards, cash, and digital platforms like Zelle.<br>• Perform accurate data entry and maintain organized spreadsheets and records.<br>• Ensure the office is well-stocked and manage mail distribution efficiently.<br>• Assist management with event coordination, billing tasks, and the preparation of important documents.<br>• Monitor and record weekend bar sales to ensure accurate financial tracking.<br>• Support the team by maintaining office supplies and organizing administrative tasks.<br>• Facilitate communication between team members and external parties to ensure smooth operations.<br>• Uphold a welcoming and organized office environment for all visitors and staff.
<p>We are looking for a dedicated SPANISH BILINGUAL Payroll Specialist to join our team in Chicago, Illinois. In this role, you will manage and oversee payroll processes for a large workforce, ensuring accuracy and compliance with company policies. This is a long-term contract position that offers an opportunity to contribute to a dynamic work environment and grow professionally.</p><p><br></p><p>Responsibilities:</p><p>• Review employee timesheets to confirm accuracy and ensure proper data entry into payroll systems.</p><p>• Process payroll transactions, including direct deposits, paper checks, and wage garnishments.</p><p>• Generate and distribute reports related to timekeeping, payroll, benefits, and garnishments.</p><p>• Manage vacation calculations for union and non-union staff, adhering to company-specific policies.</p><p>• Oversee payroll technology systems, including software and hardware, ensuring smooth operations.</p><p>• Train managers, new hires, and frontline staff on payroll system usage and application access.</p><p>• Adjust employee compensation for raises, bonuses, and other changes based on contractual agreements.</p><p>• Research and resolve payroll discrepancies promptly and effectively to maintain employee satisfaction.</p><p>• Ensure compliance with tax regulations, garnishments, and benefits distribution processes.</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Northwest, Indiana. In this role, you will manage accounts receivable processes, ensuring timely payments and resolving any discrepancies. This position requires excellent communication skills, attention to detail, and the ability to collaborate across departments to maintain financial accuracy and compliance. The salary range for this role is 50K-55K with medical, dental, vision, 401K and a very generous PTO package. </p><p><br></p><p>Responsibilities:</p><p>• Monitor aging reports to identify overdue accounts and take appropriate action.</p><p>• Negotiate payment terms with clients while adhering to company guidelines.</p><p>• Document collection activities and update records in the accounting system.</p><p>• Investigate and address billing disputes or payment discrepancies.</p><p>• Partner with billing, customer service, and sales teams to resolve account concerns.</p><p>• Maintain thorough records of all communications and actions related to collections.</p><p>• Escalate unresolved payment issues to management for further review.</p><p>• Compile and present detailed collection reports to assist in decision-making.</p><p>• Ensure adherence to company policies, legal requirements, and confidentiality protocols.</p><p>• Support team operations by cross-training in various roles and completing assigned tasks.</p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
<p>We are looking for an experienced Controller to join our team in South Suburbs of Illinois. In this position, you will oversee financial operations for non-U.S. affiliates, ensuring accuracy and efficiency in accounting and reporting practices. This is a contract role that requires strong expertise in financial management within the manufacturing industry.</p><p><br></p><p>The hourly range for this position is $80.00 to 90.00. Benefits available to contract professionals include medical, vision, dental, life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. </p><p><br></p><p>Responsibilities:</p><p>• Manage and expedite the monthly financial close process for international affiliates.</p><p>• Review accounting and reporting activities across multiple business units to ensure compliance and accuracy.</p><p>• Enhance documentation practices to improve financial transparency and accountability.</p><p>• Identify and analyze primary cost drivers to support strategic decision-making.</p><p>• Develop organizational structures for enhanced financial analysis and reporting.</p><p>• Consolidate financial statements from various entities into cohesive reports.</p><p>• Utilize advanced Excel skills to streamline financial analysis.</p><p>• Collaborate with teams to implement accounting software systems, such as Adaptive Insights or Hyperion.</p><p>• Ensure adherence to accounting policies and procedures across all operations.</p>
We are looking for a dedicated and detail-oriented Account Specialist to join our team in a Contract-to-Permanent capacity. This position involves coordinating transcription projects from inception to completion, ensuring accuracy and timely delivery while maintaining excellent client communication. If you thrive in a fast-paced, remote environment and enjoy multitasking, this role could be a great fit for you.<br><br>Responsibilities:<br>• Manage transcription projects from initial intake to final delivery, ensuring all deadlines are met.<br>• Track project progress and promptly address any delays or challenges.<br>• Communicate effectively with clients to provide updates and address inquiries.<br>• Verify deliverables against client-specific style guides and quality standards.<br>• Assist internal teams and contributors with questions and provide necessary support.<br>• Collaborate with leadership to prioritize tasks and resolve operational issues.<br>• Maintain accurate documentation throughout the project lifecycle.<br>• Identify opportunities for improving workflow efficiencies and implement solutions.
<p><em>The salary range for this position is 155,000 - $160,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Summary</strong></p><p>The International Accounting Manager is a key member of our Accounting and Tax professionals, significantly contributing to the Firm’s global expansion. This position oversees all accounting operations for the Firm’s foreign subsidiaries and offices, including transfer pricing analyses, annual budget deliverables, cash flow analyses, account reconciliations, financial statements, and various tax filings. The International Accounting Manager owns all international firm-wide business initiatives and projects. Additionally, this role oversees Latin American rates and financial reporting. As part of a team dedicated to process improvement, this position also has the opportunity to eliminate inefficiencies and identify solutions to maximize results. Also, this role has opportunities to collaborate with professionals outside of the Accounting team, including Real Estate Operations, Human Resources, Information Technology, Marketing, and various others.<strong> </strong></p><p><strong> </strong></p><p><strong> Responsibilities </strong></p><p>· Oversee financial transactions and reporting for foreign subsidiaries in Mexico, Puerto Rico, and Chile, branch offices in South Korea and Brazil, and any new international entities.</p><p>· Review and analyze financial statements monthly, providing commentary to senior leaders of the Accounting team.</p><p>· Coordinate with local offices to assist with financial planning and budgeting processes, including revenue forecasting, operating expense tracking, cash management, and rate setting.</p><p>· Monitor the company's US budget related to global investment initiatives.</p><p>· Own the global transfer pricing process between the company's US and related entities.</p><p>· Monitor cash flow regularly to understand short-term and long-term cash flow needs.</p><p>· Review general ledger account reconciliations monthly, including intercompany reconciliations, to ensure completeness and accuracy. Also, assist with enhancing automation of high-volume account reconciliations.</p><p>· Oversee the monthly close processes, including review of journal entries.</p><p>· Ensure adherence to international accounting standards and regulatory requirements, including local statutory audits and tax filings.</p><p>· Manage international tax planning and compliance, including sales and use tax, VAT, personal property tax, and other business tax filings.</p><p>· Oversee foreign currency transactions and manage exchange rate risks.</p><p>· Prepare ad-hoc reports for senior management to support business decision making.</p>
We are looking for an experienced Collections Supervisor or Team Lead to join our team in Skokie, Illinois. In this role, you will oversee a small team, ensuring effective credit and collections management while maintaining high organizational standards. This is a long-term contract position offering an excellent opportunity to contribute to the success of our credit operations.<br><br>Responsibilities:<br>• Supervise and guide a team responsible for commercial credit and collections activities.<br>• Ensure timely and accurate credit approvals based on company policies and analysis.<br>• Monitor team performance and provide coaching to meet departmental objectives.<br>• Oversee account management processes to maintain customer satisfaction and minimize overdue balances.<br>• Collaborate with other departments to streamline credit and collections workflows.<br>• Prepare and present reports on credit performance and collections outcomes.<br>• Identify and implement process improvements to enhance efficiency and accuracy.<br>• Resolve escalated issues with clients and provide solutions to complex credit situations.<br>• Maintain compliance with industry regulations and internal policies.<br>• Support team members in achieving their growth and development goals.
