<p>Are you a customer-focused professional with a talent for building relationships and resolving outstanding account balances? We are seeking a Collections Specialist to join a growing organization and play a key role in maintaining healthy cash flow while providing exceptional service to customers.</p><p><br></p><p>What We Offer</p><ul><li>Competitive compensation</li><li>Comprehensive benefits package</li><li>Stable and collaborative work environment</li><li>Opportunities for professional growth and advancement</li></ul><p><br></p><p>Responsibilities</p><ul><li>Contact customers regarding past-due accounts by phone, email, and written correspondence.</li><li>Research and resolve billing discrepancies and payment issues.</li><li>Negotiate payment arrangements while maintaining positive customer relationships.</li><li>Monitor aging reports and prioritize collection efforts.</li><li>Process customer payments and accurately update account records.</li><li>Reconcile customer accounts and investigate account variances.</li><li>Collaborate with internal departments to resolve invoice and payment concerns.</li><li>Maintain detailed documentation of collection activities and customer communication.</li></ul><p><br></p>
<p>We are looking for a <strong>Credit Collections Specialist</strong> to support cash flow and minimize financial exposure by actively managing customer accounts in York, Pennsylvania. This position involves customer communication, and coordination to keep receivables current. </p><p><br></p><p>Responsibilities:</p><p>• Oversee a customer accounts, following up on outstanding invoices and driving timely payment resolution.</p><p>• Review account payment patterns and financial risk indicators to support credit decisions and recommend appropriate limit changes when needed.</p><p>• Manage sales orders placed on hold due to account status and authorize release once payment conditions or credit standing are acceptable.</p><p>• Work closely with sales, customer support, and operations teams to address disputes, service issues, or other factors delaying payment.</p><p>• Maintain organized documentation of collection outreach, account updates, payment commitments, and resolution progress.</p><p>• Assist with month-end activities by preparing aging information and providing updates on receivables and collection progress.</p><p>• Identify opportunities to strengthen credit and collections workflows, improve efficiency, and reduce exposure to bad debt.</p>