<p>We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.</p><p>• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.</p><p>• Review aging information and account details to identify delinquent balances and determine appropriate next steps.</p><p>• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.</p><p>• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.</p><p>• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.</p><p>• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.</p>
<p>We are seeking a motivated Collections Specialist to manage outstanding customer accounts and support cash flow objectives. The ideal candidate will have strong communication skills and a customer-focused approach to collections.</p><p><br></p><p>Responsibilities</p><ul><li>Contact customers regarding overdue invoices and payment arrangements</li><li>Monitor aging reports and prioritize collection efforts</li><li>Investigate and resolve billing discrepancies</li><li>Document collection activities and account status</li><li>Collaborate with customers and internal departments to resolve issues</li><li>Prepare collection reports and maintain account records</li><li>Support month-end accounts receivable processes</li></ul>
<p>Are you a customer-focused professional with a talent for building relationships and resolving outstanding account balances? We are seeking a Collections Specialist to join a growing organization and play a key role in maintaining healthy cash flow while providing exceptional service to customers.</p><p><br></p><p>What We Offer</p><ul><li>Competitive compensation</li><li>Comprehensive benefits package</li><li>Stable and collaborative work environment</li><li>Opportunities for professional growth and advancement</li></ul><p><br></p><p>Responsibilities</p><ul><li>Contact customers regarding past-due accounts by phone, email, and written correspondence.</li><li>Research and resolve billing discrepancies and payment issues.</li><li>Negotiate payment arrangements while maintaining positive customer relationships.</li><li>Monitor aging reports and prioritize collection efforts.</li><li>Process customer payments and accurately update account records.</li><li>Reconcile customer accounts and investigate account variances.</li><li>Collaborate with internal departments to resolve invoice and payment concerns.</li><li>Maintain detailed documentation of collection activities and customer communication.</li></ul><p><br></p>
<p>We are looking for a <strong>Credit Collections Specialist</strong> to support cash flow and minimize financial exposure by actively managing customer accounts in York, Pennsylvania. This position involves customer communication, and coordination to keep receivables current. </p><p><br></p><p>Responsibilities:</p><p>• Oversee a customer accounts, following up on outstanding invoices and driving timely payment resolution.</p><p>• Review account payment patterns and financial risk indicators to support credit decisions and recommend appropriate limit changes when needed.</p><p>• Manage sales orders placed on hold due to account status and authorize release once payment conditions or credit standing are acceptable.</p><p>• Work closely with sales, customer support, and operations teams to address disputes, service issues, or other factors delaying payment.</p><p>• Maintain organized documentation of collection outreach, account updates, payment commitments, and resolution progress.</p><p>• Assist with month-end activities by preparing aging information and providing updates on receivables and collection progress.</p><p>• Identify opportunities to strengthen credit and collections workflows, improve efficiency, and reduce exposure to bad debt.</p>