We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
<p><strong><em>Collections Specialist - Business to Business, High Volume Collections </em></strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking an experienced, well spoken, High Volume Collections Specialist to join her client in Mineola, Long Island, NY. </p><p>As the Collections Specialist, you will manage and oversee commercial collections processes, ensuring timely payments and resolving discrepancies. This position requires a strong background in credit and collections, as well as excellent analytical and communication skills.</p><p><br></p><p><strong>As the Collections Specialist, you will: </strong></p><p>• Manage and execute High Volume Commercial collections activities (calls and emails) to ensure timely payment of outstanding balances.</p><p>• Run and analyze aging reports for your assigned client base to identify overdue accounts and develop strategies for recovery.</p><p>• Collaborate with clients and internal teams to resolve billing discrepancies and payment issues.</p><p>• Apply cash to ensure accurate posting of payments.</p><p>• Maintain detailed records of all collection efforts and communications.</p><p>• Develop and implement effective collection strategies to minimize delinquencies.</p><p>• Provide regular updates and reports to management regarding collection status and outcomes.</p><p>• Ensure compliance with company policies and relevant regulations in all collection activities.</p><p>• Support the development of process improvements to enhance the efficiency of collection operations.</p><p><br></p><p>Opportunity offers a collaborative, sharp team and comprehensive benefits package! </p><p><strong><em>Contact Anna Parson at Robert Half </em></strong>for immediate and confidential consideration or Apply Now! </p>
<p><strong>Overview:</strong></p><p>Our company is seeking an experienced Collections Specialist to join our Stamford team. This onsite role (5 days per week) will focus on high-volume collections, executing outbound calls and emails, and effectively logging activities in a large ERP system such as NetSuite.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage high-volume collections process, including outbound calls and emails to clients and customers regarding overdue accounts</li><li>Maintain accurate documentation of collection activities in NetSuite or similar large ERP platforms</li><li>Negotiate payment arrangements and resolve account discrepancies</li><li>Monitor aging reports and follow up on delinquent accounts in accordance with company policy</li><li>Collaborate with internal departments to resolve billing issues and support timely collections</li><li>Meet and exceed daily and weekly collection targets</li><li>Prepare regular reports on collection status and account activities</li><li>Provide exceptional customer service and maintain professionalism in all communications</li></ul><p><br></p>
We are looking for a Collections Specialist to join our team in New York, New York in a Contract to Permanent capacity. This role focuses on managing receivables, addressing billing concerns, and supporting timely payment collection while preserving strong client relationships. The ideal candidate brings a proactive approach to account follow-up, sound judgment in resolving payment issues, and the ability to work effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and analyze accounts receivable aging reports to identify overdue balances and prioritize collection activity.<br>• Manage a portfolio of open accounts, conducting consistent follow-up to secure payment and improve overall account status.<br>• Contact customers by phone and written communication in a thorough manner to obtain payment while maintaining positive business relationships.<br>• Investigate billing questions and collaborate on resolutions that help clear outstanding invoices and reduce delinquent accounts.<br>• Track payment commitments and follow through on agreed arrangements to ensure deadlines are met.<br>• Monitor collection performance and communicate recurring delinquency trends or risk factors to management.<br>• Distribute supporting documentation to customers as needed and follow up to move accounts toward resolution.<br>• Handle sensitive records with discretion and remain compliant with applicable company policies and regulatory requirements.