<p>Robert Half is working with a respected construction client in the Woburn area seeking an Accounts Receivable Specialist with AIA billing experience. This is a permanent role, reporting into the CFO, joining a 4-person accounting department. Our client is looking for an Accounts Receivable Specialist with at least 3 years of relevant work experience, exposure to certified payroll reporting, and construction industry experience is highly preferred. The role would be in office, with 1 work from home day per week.</p><p><br></p><p>For the right experience our client is looking to pay a starting base salary around $70,000 + potential bonuses. The benefits are very competitive too.</p><p><br></p><p>If interested and qualified please apply to this listing ASAP, or email your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
<p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
<p>Job Title: Accounts Payable Specialist</p><p>Reports To: VP of Finance</p><p>Location: Boston, MA</p><p>Position Type: Full Time, 40 hours per week 100% on site. </p><p>Education Level: Bachelors Preferred</p><p>Hourly Rate: $28.50 - $30.00, Non-Exempt</p><p><br></p><p>Summary: Hiring an energetic and detail-oriented Accounts Payable Specialist to join this growing and evolving Finance Department. The Accounts Payable Specialist will be a key player in the management of the day-to-day function of Accounts Payable. This position will work closely with the Accounting Manager & Controller to strengthen and build the finance department and be a key participant in upgrading the systems in light of significant organizational growth. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the accounts payable function</p><p>• Review and maintain expense side of general ledger ensuring the accurate coding of expense accounts and program codes</p><p>• Maintain Accounts Payable files according to established protocols</p><p>• Liaison with vendors to promote strong and trusted relationships and trouble shoot issues that may arise</p><p>• Create month-end accrual entries and ensure that all AP functions are ready for month end close</p><p>• Work closely with finance team to establish budgets for upcoming fiscal years</p><p>• Create weekly payment runs</p><p>• Update cash requirements on a weekly basis</p><p>• Work towards continued improvement in accounts payable processes</p><p>• Work with Real Estate and Data teams to ensure accurate rental amounts. </p><p>• Create timely monthly rent payments</p><p>• Track and upload utility information for ~400 utility accounts</p><p>• Reconcile utility accounts with active rental units; connect or disconnect accounts as necessary</p><p>• Create monthly utility payments</p><p>• Oversee credit card expense reporting and ensure that credit card expenses are properly approved</p><p>• Complete journal entries related to credit card spending</p><p>• Responsible for entire 1099 process at year end</p><p>• Complete tasks related to financial analysis, projects and others as assigned</p><p>• Follow process to validate and input new vendors.</p><p>• Other duties as assigned by Controller</p><p><br></p><p>Requirements: </p><p>• 1+ years of relevant experience in a full-cycle accounts payable role</p><p>• Bachelor’s Degree in Accounting, Finance or related field preferred</p><p>• Strong technology skills specifically with accounting software and Excel</p><p>• Very detail oriented </p><p>• Ability to create and manage systems</p><p>• Strong integrity and work ethic with an ability to self-manage</p><p>• Demonstrated ability to consistently work on projects through completion</p><p>• Pride in performance</p><p><br></p>
We are looking for a skilled and adaptable MSP IT Specialist to join our team in East Greenwich, Rhode Island. In this role, you will provide critical technical support to clients, ensuring the smooth operation of IT systems and infrastructure. If you thrive in a fast-paced environment and enjoy solving complex challenges, this position offers an excellent opportunity to contribute to impactful projects while delivering exceptional customer service.<br><br>Responsibilities:<br>• Deliver Level 2 technical support to clients, addressing issues across servers, networks, firewalls, and cybersecurity systems.<br>• Configure, deploy, and maintain Fortinet firewalls and other essential networking equipment.<br>• Troubleshoot and resolve technical problems related to Windows Server environments and networking protocols, including VLANs, routing, and switching.<br>• Collaborate with team members to ensure timely and accurate resolution of client IT concerns.<br>• Participate in client-facing projects such as system migrations, upgrades, and new implementations.<br>• Provide both remote and onsite support to end users, ensuring seamless IT operations.<br>• Travel occasionally to client sites within approximately an hour of the office, with travel expenses covered.<br>• Maintain cybersecurity best practices to safeguard client systems and data.<br>• Build and sustain strong client relationships through attentive and responsive service.
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
<p>Robert Half is working with a growing company in Andover seeking a Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role for the right candidate long term. Our client is looking for at least 2 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is between 50-65K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>Our client is seeking a meticulous and dependable Accounting Specialist to join their corporate accounting team. This role plays a key part in the daily execution of financial transactions, including commission report processing, invoice review, and sales tax support. The Accounting Specialist will manage weekly margin payments to affiliates across the U.S. and Canada, ensure accuracy in daily order collection reports, and prepare commission paylists for internal processing. Additionally, the role involves running invoice generation programs multiple times per day, verifying sales tax accuracy, and collaborating with internal departments to resolve discrepancies. The ideal candidate will also assist with administrative tasks related to sales tax and contribute to various accounting functions as needed. Candidates should have an associate degree in Accounting or Finance (preferred) and 1–3 years of relevant experience. Strong attention to detail, organizational skills, and the ability to communicate effectively with internal and external stakeholders are essential for success in this role.</p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
We are looking for an experienced IT Security Specialist to join our team in Cambridge, Massachusetts. In this Contract-to-Permanent position, you will play a key role in securing systems and networks within a dynamic and collaborative environment. This opportunity is ideal for someone with a strong background in system administration, network administration, or Linux/Unix administration, who also possesses a passion for security and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Monitor and manage security alerts to ensure timely identification and resolution of vulnerabilities.<br>• Implement and maintain security measures across systems, networks, and applications, including Linux, Unix, and Windows environments.<br>• Develop and execute scripts using PowerShell to automate security processes and enhance system efficiency.<br>• Collaborate with cross-functional teams to address high-severity security incidents and provide detailed analysis of true and false positive detections.<br>• Utilize tools such as Splunk, CrowdStrike, and Tenable to conduct vulnerability assessments and audits.<br>• Support security initiatives by creating and enforcing policies tailored to the organization’s needs.<br>• Perform regular vulnerability scans and remediations to maintain robust security across the IT infrastructure.<br>• Manage and secure cloud environments, including Azure and AWS, to ensure compliance with cybersecurity standards.<br>• Work closely with team members to foster a collaborative and results-driven work culture.<br>• Participate in the development and improvement of security processes in a fast-paced, evolving technical environment.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Robert Half has partnered with a top national company in their search of an Entry Level Billing Specialist to join the team.</p><p>The Entry Level Billing Specialist will work on a team and be an integral part of the corporate accounting team. The company is growing significantly through acquisitions and offers a lot of internal potential for their employees.</p><p> </p><p>This position is responsible for handling the complete billing process for our customers, including importing or entering billing tickets, billing materials and contracts, and ensuring accurate and timely invoicing. The ideal candidate will possess strong customer service skills, have a desire to excel in an accounting department, handle the billing functions for their customers and be a liaison internally with sales and finance.</p><p> </p><p>To be considered, please apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</p><p>This company offers an awesome culture, team atmosphere, top notch employee benefits, and ability to work Hybrid from home after a training period. </p>
<p>Digital Marketing Specialist with 2+ years of solid, hands-on digital marketing experience needed for a full-time, fully onsite position with our small agency client in Greater Boston. While this is a fully remote position, only candidates within 100 miles of Boston will be considered. Must be proficient in Google Ads and Google Analytics. Must be familiar with programmatic advertising, streaming, and geofencing. Must have either external or internal client-facing skills. Experience working with clients in the auto, retail, financial, education, legal, and/or professional services industries would also be ideal. Target salary is 65-70K.</p>
We are looking for an experienced IT Security Specialist to join our team in Cambridge, Massachusetts. This Contract-to-permanent position offers an exciting opportunity to work in a dynamic environment where you will play a key role in safeguarding systems and networks. The ideal candidate will bring a strong background in system or network administration, coupled with hands-on security expertise and a proactive mindset.<br><br>Responsibilities:<br>• Monitor and respond to high-severity security alerts, ensuring swift and effective incident resolution.<br>• Collaborate with cross-functional teams to analyze and remediate security vulnerabilities across Linux, Unix, and Windows environments.<br>• Develop and implement security policies and procedures tailored to organizational needs, addressing gaps in the current framework.<br>• Utilize tools such as CrowdStrike, Splunk, and Tenable to conduct vulnerability assessments and enhance threat detection.<br>• Perform scripting tasks using PowerShell to automate security processes and improve system efficiency.<br>• Investigate and differentiate between true and false positive security detections, documenting findings and resolutions.<br>• Provide guidance and support to end users, including faculty, staff, and students, ensuring secure access to systems and data.<br>• Manage and secure virtual environments using VMware and cloud platforms such as Azure and AWS.<br>• Conduct regular audits and assessments to ensure compliance with cybersecurity standards and best practices.<br>• Act as a self-starter in handling diverse security projects and challenges without relying on predefined scripts.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Lincoln, Rhode Island. In this long-term contract role, you will play a key part in managing financial transactions, ensuring accuracy in vendor communications, and supporting month-end close processes. This position offers the opportunity to work with industry-leading tools and collaborate with a dynamic team.<br><br>Responsibilities:<br>• Process and code vendor invoices accurately using enterprise resource planning (ERP) software, such as Intacct Sage or similar systems.<br>• Maintain the accounts payable inbox, addressing inquiries and ensuring timely responses.<br>• Perform data entry for invoices while verifying accuracy and resolving discrepancies.<br>• Communicate effectively with vendors and suppliers to reconcile outstanding balances and address payment issues.<br>• Conduct regular reviews of outstanding checks and follow up as needed.<br>• Assist in month-end close activities, ensuring all accounts payable tasks are completed on time.<br>• Utilize Microsoft Excel for data analysis, reporting, and reconciling financial information.<br>• Manage account coding to ensure proper allocation of expenses across departments.<br>• Support the team in streamlining accounts payable processes and improving operational efficiency.
<p>We are seeking a skilled and versatile Temporary Marketing Specialist to support our marketing automation efforts, social media strategy, light design work, and digital asset organization. This role is ideal for a detail-oriented marketer with strong project management skills and a creative mindset.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Build and edit marketing campaigns using platforms like Marketo (or similar), with support available for backend setup.</li><li>Edit and optimize email content.</li><li>Write engaging captions and create visuals for social media posts.</li><li>Schedule content across multiple platforms.</li><li>Collaborate on blog and social media strategy.</li><li>Pull and analyze monthly performance reports.</li><li>Create graphics using tools such as Canva.</li><li>Design email banners and landing page visuals as needed</li><li>Reorganize video library folder structures.</li><li>Ensure all videos are properly captioned and labeled.</li></ul>
We are looking for a dedicated Collections Specialist to join our team in Woburn, Massachusetts. In this long-term contract position, you will play a vital role in managing client accounts, resolving outstanding payments, and maintaining effective communication with clients. This is an excellent opportunity for someone with a strong background in accounts receivable and collections processes.<br><br>Responsibilities:<br>• Make outbound calls to clients, including hospitals, to follow up on outstanding orders and past-due payments.<br>• Maintain and strengthen client relationships through consistent and precise communication.<br>• Monitor accounts receivable activity to ensure timely payment and accurate recordkeeping.<br>• Address and resolve payment discrepancies or issues in a timely manner.<br>• Collaborate with internal teams to manage finance-related projects and tasks as needed.<br>• Provide regular updates and reports on collection activities to management.<br>• Ensure compliance with company policies and financial regulations during collection processes.<br>• Assist with additional accounting duties as required to support the finance team.
<p>Robert Half is working with a growing company in Andover seeking a Senior Billing Specialist to join its team. This is a permanent role, that can move into a "Lead" or "Supervisor" role down the road. Our client is looking for at least 3 years of billing experience and strong Excel skills. The selected candidate must have proven vendor relationship skills too.</p><p><br></p><p>Target salary for this opportunity is dependent on experience. Starting salary range is from $55-80K. If interested and qualified send your resume to Bill.Nichols@roberthalf. Thanks!</p>
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a meticulous Accounting Specialist to join our team in East Longmeadow, Massachusetts. In this Contract-to-Ongoing position, you will play a crucial role in managing the daily financial operations of our organization, including accounts payable, accounts receivable, and cash management. This is an excellent opportunity for a skilled accounting specialist to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Oversee accounts payable processes, including verifying invoices, resolving discrepancies, and coordinating with vendors.<br>• Manage daily cash flow by monitoring bank account transactions and processing wire transfers.<br>• Handle accounts receivable tasks such as generating invoices, reconciling payments, and maintaining accurate customer records.<br>• Ensure compliance with U.S. and state sales tax reporting requirements using Avalara.<br>• Process and track employee expense reports, ensuring timely approvals and payments.<br>• Reconcile credit card batches, wire payments, and other financial transactions on a daily basis.<br>• Maintain organized and up-to-date electronic and physical records of invoices, credits, and payments.<br>• Conduct credit checks and establish lines of credit for customers as needed.<br>• Collaborate with team members to produce accurate financial reports and assist with month-end closing activities.<br>• Address frequent interruptions in a small office environment while maintaining focus and productivity.
<p>We are looking for a dedicated Billing Specialist to join our client in Providence, Rhode Island. In this role, you will play a key part in managing billing processes and ensuring timely and accurate invoices for clients. The ideal candidate will thrive in a collaborative environment, possess strong organizational skills, and have a keen attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively within the colleagues to ensure accurate time entries and billing, including organized follow-ups.</p><p>• Prepare and process work-in-progress, pre-bills, and final invoices to align with client requirements and deadlines.</p><p>• Edit bills to address specific requests, including corrections for grammar and spelling.</p><p>• Review and reconcile account balances in Work In Progress and Accounts Receivable as necessary.</p><p>• Respond to client inquiries regarding invoice copies, billing histories, and trust ledger details.</p><p>• Monitor and track turnaround times throughout the billing cycle.</p><p>• Assist attorneys with time entry tasks as needed.</p><p>• Learn and audit new client and matter opening processes to identify potential billing issues.</p><p>• Enter client-specific billing information into online portals following provided guidelines.</p><p>• Collaborate with a three-person billing team to ensure organized and efficient operations.</p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>We are looking for a dedicated Loan Servicing Professional to join our team on a long-term contract basis. In this role, you will handle the end-to-end process of mortgage and consumer loan applications, ensuring accuracy and compliance with all relevant regulations. This position is fully onsite and based in Quincy area, Massachusetts, and offers an excellent opportunity to contribute to the success of a reputable organization in the banking industry.</p><p><br></p><p>Responsibilities:</p><p>• Review and process applications for mortgage and consumer loans, ensuring all required documentation is complete and accurate.</p><p>• Prepare and verify loan documentation in compliance with credit union policies and federal and state regulations.</p><p>• Coordinate loan closings, ensuring a smooth process for all parties involved.</p><p>• Maintain precise tracking logs and loan records to ensure data accuracy and accessibility.</p><p>• Monitor and address any discrepancies or issues related to loan servicing promptly.</p><p>• Communicate effectively with customers to provide updates, address inquiries, and deliver exceptional service.</p><p>• Collaborate with internal teams to ensure seamless loan administration and servicing.</p><p>• Stay updated on changes in regulations and policies to ensure compliance across all loan processes.</p><p>• Assist with ongoing audits and reporting to maintain operational standards.</p><p>• Support the implementation of best practices for improving loan handling efficiency.</p>
<p>We are looking for a dedicated Administrative Assistant to join our client's team in Holyoke, Massachusetts. This position offers the opportunity for long-term employment and is ideal for someone who thrives in a fast-paced office environment and enjoys supporting daily operations with efficiency and organization. The role includes a variety of administrative tasks and interaction with team members and clients, requiring excellent communication and multitasking skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage and organize daily administrative tasks to ensure smooth office operations.</p><p>• Handle inbound calls professionally, providing information and redirecting inquiries as needed.</p><p>• Perform data entry tasks accurately to maintain up-to-date records.</p><p>• Coordinate and support office activities, including scheduling and correspondence.</p><p>• Act as the first point of contact by greeting visitors and directing them appropriately.</p><p>• Assist with document preparation and filing to support team requirements.</p><p>• Ensure office supplies are stocked and order replacements when necessary.</p><p>• Collaborate with team members to resolve administrative challenges efficiently.</p><p>• Maintain a clean and organized reception area to create a welcoming environment. </p>
