<p>We are looking for a skilled Collections Specialist to join our team in Santa Barbara, California. This is a part-time contract position, offering an opportunity to contribute to the financial operations of the organization by managing collection processes effectively. The ideal candidate will have a strong background in accounting systems and claim administration, along with excellent communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage outstanding accounts to ensure timely payments.</p><p>• Communicate with clients to resolve billing discrepancies and provide accurate account updates.</p><p>• Utilize accounting software systems, including Epic and ADP, to maintain accurate financial records.</p><p>• Prepare and analyze reports related to collections and account performance.</p><p>• Collaborate with internal teams to address and resolve payment issues.</p><p>• Implement effective strategies to reduce delinquent accounts and improve overall collection rates.</p><p>• Maintain compliance with company policies and relevant regulations.</p><p>• Use CRM tools to document interactions and track collection activities.</p><p>• Perform claim administration tasks to ensure proper handling of account-related claims.</p><p>• Continuously assess collection processes and recommend improvements to enhance efficiency.</p>
We are looking for a dedicated Quality Specialist to join our team in Santa Barbara, California. This is a long-term contract position where you will play a pivotal role in ensuring high standards of quality across processes, systems, and supplier relationships. The ideal candidate is detail-oriented and passionate about continuous improvement, with a strong background in quality management and compliance.<br><br>Responsibilities:<br>• Lead investigations into discrepancies, identifying root causes and ensuring timely resolution and documentation.<br>• Support quality initiatives by developing and improving administrative processes and driving continuous improvement efforts.<br>• Collaborate with teams to identify and address inefficiencies within internal workflows.<br>• Manage and enhance the electronic Quality Management System, including designing workflows and providing staff training.<br>• Develop and implement effective training programs, including creating training materials and evaluating their success.<br>• Oversee and expand the supplier approval program, ensuring compliance and quality standards are met.<br>• Design and monitor product quality initiatives as part of supplier quality management.<br>• Conduct supplier audits, including site visits for third-party logistics providers.<br>• Partner with cross-functional teams to promote adherence to industry regulations and best practices.