271 Results for It Support Technician Jobs in Usa

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IT Help Desk Technician

Miami, FL
onsite
Temporary / Contract
- USD / Hourly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-11-04T13:33:39Z

Accounting Technician

Pleasanton, CA
onsite
Temporary to Hire
25.00 - 34.00 USD / Hourly
We are looking for an Accounting Technician to join our client on a contract basis with the potential for a permanent position. This position supports high-volume billing operations and helps maintain accurate financial records while working closely with project managers, clients, and internal teams. The role is well suited for someone who is detail-oriented, organized, and comfortable balancing invoice processing, account support, and day-to-day administrative accounting tasks. Responsibilities: • Prepare and review a large volume of monthly client invoices, ensuring billing rates, supporting details, and charge information are accurate before release.• Coordinate invoice approvals with project managers and other internal stakeholders so billing can be completed on schedule each month.• Issue invoices to clients, address billing-related questions, and provide clear follow-up to support timely resolution of discrepancies.• Monitor project budgets and share status updates or billing information with clients when requested.• Perform light collections activities for assigned accounts, including reviewing outstanding balances and following up on past-due items.• Examine aging reports as needed to help identify overdue receivables and support account follow-up efforts.• Generate billing from employee timesheet information and verify that submitted data aligns with client and project requirements.• Provide backup support for accounts payable, accounts receivable, and front desk coverage when business needs require additional assistance.
2026-11-06T16:24:05Z

Customer Assurance Representative

Lebanon, TN
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Assurance Representative to support service-related customer interactions in Lebanon, Tennessee. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can help coordinate between customers and service teams. The person in this role will manage incoming inquiries, provide timely updates, and contribute to a positive customer experience through consistent follow-through. Responsibilities: • Respond to inbound customer calls and messages with professionalism, accuracy, and a strong focus on service • Assist with scheduling, coordination, and follow-up activities that support field service or technician-related work • Provide customers with clear updates regarding service status, next steps, and expected timelines • Document customer interactions, service details, and resolutions in internal systems with close attention to accuracy • Work closely with service technicians and internal teams to help resolve issues efficiently • Escalate service concerns when needed to ensure timely handling and customer satisfaction • Track open requests and maintain consistent communication until each issue is properly addressed • Support operational processes that improve service delivery and strengthen the overall customer experience
2026-11-05T15:04:31Z

IT Technician

Dallas, TX
onsite
Temporary / Contract
34.00 - 39.00 USD / Hourly
We are looking for an IT Technician to provide dependable desktop support and Microsoft 365 administration for a team based in Dallas, Texas. This Long-term Contract position focuses on delivering responsive end-user assistance, maintaining secure and reliable technology operations, and keeping systems, devices, and documentation well organized. The role is ideal for a hands-on IT specialist who can balance daily support needs with asset management, account administration, and collaboration with external service providers. POSITION: IT TECHNICIANLOCATION: DALLAS, TXDURATION: 3 MONTH CONTRACT, WITH POSSIBILITY TO CONVERTRATE: $35-$38 (DEPENDING ON EXPERIENCE) RESPONSIBILITIES<ul><li>Provide onsite and remote technical support for hardware, software, and end-user issues.</li><li>Troubleshoot desktops, laptops, printers, scanners, mobile devices, and conference room technology.</li><li>Configure, deploy, maintain, and retire workstations and laptops.</li><li>Support employee onboarding/offboarding, account provisioning, and equipment management.</li><li>Administer Microsoft 365, Exchange Online, Entra ID, Azure, Intune, user accounts, licenses, and mailboxes.</li><li>Manage VPN access, mobile devices, and endpoint security tools.</li><li>Apply patches, monitor backups, and support business continuity processes.</li><li>Coordinate with the MSP and technology vendors on support requests, escalations, and maintenance activities.</li><li>Assist with security monitoring, MFA, access reviews, phishing awareness, and incident response.</li><li>Maintain IT documentation, asset inventories, and operational procedures.</li></ul>
2026-10-29T15:53:47Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization. Responsibilities: • Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations. • Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner. • Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts. • Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently. • Prepare and configure end-user devices for deployment, ensuring systems are ready for business use. • Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early. • Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems. • Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
2026-10-15T14:28:42Z

IT Technician

Watchung, NJ
remote
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training. Responsibilities: • Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users. • Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution. • Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors. • Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns. • Support user account activities in Active Directory such as basic access updates and account-related assistance. • Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams. • Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
2026-10-29T18:43:48Z

IT Hardware Repair Technician

Fort Worth, TX
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for an IT Hardware Repair Technician to support a busy corporate technology environment in Fort Worth, Texas. This Long-term Contract position is well suited for someone who enjoys hands-on repair work, device preparation, and maintaining reliable hardware for business use. The role focuses on diagnosing equipment issues, restoring devices to working order, and helping ensure technology assets are ready for deployment. You will contribute to a fast-paced retail organization by combining technical troubleshooting with strong organization and quality control. POSITION: PC TECHNICIANLOCATION: FORT WORTHDURATION: CONTRACT TO PERMANENTRATE: $19-$20/HR Responsibilities:• Evaluate malfunctioning computers, peripherals, and related technology to identify root causes and complete effective repairs.• Replace failed parts such as displays, batteries, printers, and network-connected equipment while maintaining repair quality standards.• Prepare Windows, Apple, and Android devices by installing software, applying configurations, and completing setup for business use.• Run functional testing and validation procedures to confirm devices perform properly before release or redeployment.• Refurbish used hardware and return equipment to serviceable condition for reassignment across the organization.• Produce clear technical notes, repair records, and setup instructions to support consistent service delivery.• Coordinate warranty service requests and monitor repair status with vendors when covered hardware issues arise.• Assist with shipping, receiving, packaging, and deployment activities to move equipment efficiently and accurately.• Maintain accurate asset and inventory records through cycle counts, stock checks, and tracking updates.
2026-10-27T13:48:44Z

Dispatcher

Fishers, IN
onsite
Temporary to Hire
22.80 - 24.00 USD / Hourly
We are looking for a Dispatcher to join our team in Fishers, Indiana in a contract-to-permanent capacity. In this role, you will coordinate technician schedules, support service operations, and help ensure customers receive timely, dependable assistance. This opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly, and can balance efficiency with a strong service mindset. Responsibilities: • Coordinate daily technician assignments and adjust schedules as service needs change throughout the day. • Use dispatch and logistics systems to align service calls with technician availability, territory coverage, and response commitments. • Organize routes strategically to improve productivity, reduce unnecessary travel, and support cost-effective field operations. • Communicate with technicians and internal teams to provide updates, resolve scheduling conflicts, and keep appointments on track. • Monitor open service requests and help ensure work is completed within customer expectations and established service targets. • Support a high-quality customer experience by responding promptly to service issues and maintaining accurate dispatch records. • Review call activity and workload distribution to help improve operational performance and technician utilization.
2026-10-22T14:08:43Z

L1 IT Technician

Upper Darby, PA
onsite
Temporary to Hire
- USD / Hourly
We are looking for a dependable L1 IT Technician to deliver first-line technical support for employees across the organization in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, supporting users with professionalism, and helping maintain smooth IT operations. In this role, you will handle a range of desktop, account, and access-related requests while contributing to a responsive and service-oriented support environment. Responsibilities: • Resolve day-to-day technical issues involving desktops, applications, peripherals, and network access, and route more complex problems to the appropriate support level when needed. • Administer user access across Active Directory, Microsoft 365, and other business systems, including setting up accounts, resetting credentials, updating group memberships, and managing assigned licenses. • Prepare equipment and system access for new employees and departing employees by configuring workstations, installing required software, imaging devices, and coordinating hardware deployment or return. • Record support activity thoroughly within the ticketing platform, ensuring incidents, system details, troubleshooting steps, and final resolutions are accurately documented. • Provide technical assistance to employees working remotely or in hybrid arrangements by using secure remote support tools to diagnose and resolve issues. • Guide users on basic technology usage, common troubleshooting steps, and recommended practices to improve their experience and reduce repeat issues. • Help strengthen internal IT documentation by updating knowledge articles and contributing to clear support procedures for recurring tasks and service requests.
2026-11-04T16:13:46Z

Work Order Coordinator

Austintown Nt, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Work Order Coordinator to support service operations for a construction and contractor-focused organization in Ohio. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving customer service environment and can manage multiple work orders with accuracy and urgency. In this role, you will serve as a key point of coordination between clients, technicians, subcontractors, and internal teams to keep service requests moving efficiently from intake through completion. Responsibilities: • Manage service requests across multiple platforms, updating records accurately and maintaining complete work order details throughout the service cycle. • Coordinate work orders from initial intake through final resolution, ensuring each request progresses according to service expectations and client timelines. • Assign service calls to subcontractors based on established procedures, coverage needs, and required response times. • Arrange and oversee vendor visits, repair activity, and inspection scheduling for client locations across the country. • Monitor open work orders closely, provide status updates, and follow up on delays involving approvals, parts availability, or technician arrival times. • Support field technicians by confirming dispatch details, facilitating site access, documenting check-in and check-out activity, and assisting with approved cost adjustments when needed. • Organize client-specific projects, verify that assigned tasks are completed properly, and escalate urgent service issues to management without delay. • Gather and review vendor billing support documents, communicate with internal departments as needed, and produce reports or database information requested by leadership.
2026-11-06T18:48:42Z

Technical Project Coordinator/Admin

Naperville, IL
remote
Temporary / Contract
20.00 - 24.00 USD / Hourly
Technical Project Coordinator/AdminOnsite in Naperville, IL (Mon-Fri)Long-term Contract We are looking for a Technical Project Coordinator to oversee overnight field service activity and keep installation work on track from dispatch through completion. This is a contract position based in Naperville, supporting coordination across technicians, project teams, vendors, and customer contacts. The person in this role will help maintain schedule alignment, resolve day-of-service issues in real time, and ensure each work event is properly documented and closed out. Responsibilities:• Coordinate overnight service activity from initial technician dispatch through final release of the work order, ensuring each job stays aligned with scope, timing, and customer expectations.• Confirm technician readiness before work begins by reviewing arrival plans, site access details, required materials, and understanding of the technical assignment.• Act as the main point of contact among field personnel, dispatch, project leadership, vendors, and customer stakeholders during active service events.• Provide live support to technicians during installations, upgrades, specialized services work, and remediation tasks to help resolve operational or technical issues quickly.• Track progress against scheduled milestones and implementation targets, escalating concerns when delays or risks could affect delivery.• Maintain accurate status reporting throughout the service window by entering timely updates into designated project tracking platforms and related tools.• Verify that all required completion items, such as test results, supporting records, and site photos, are collected, reviewed, and submitted to the appropriate portals within required timelines.• Monitor service execution quality and day-of-job performance metrics to support successful outcomes and consistent customer satisfaction.
2026-10-08T16:58:42Z

Tech Support Manager

Medicine Park, OK
onsite
Permanent / Full Time
85000.00 - 950000.00 USD / Yearly
A company based in the Lawton, OK area is looking for a Manager of Field Services to lead the install, repair, and service-restoration teams across their service territory. This is a leadership opportunity for an experienced telecommunications field operations leader who can build high-performing teams, elevate service quality, and help deliver world-class broadband to rural communities. In this role, you will lead the field organization responsible for installing, maintaining, and troubleshooting telecommunications services and facilities. You will be accountable for installation and repair performance, customer experience in the field, technician development, safety, and operational efficiency. Candidates can live in the Oklahoma City or Tulsa area and be considered. Responsibilities:<ul><li>Direct install, repair, and service-restoration operations across the service territory.</li><li>Serve as the senior field point of contact for escalations and complex service issues.</li><li>Lead field supervisors and senior technicians, including hiring, scheduling, performance management, and succession planning.</li><li>Establish and enforce standards and SOPs for installation, testing, troubleshooting, splicing, and repair of fiber-optic and copper facilities and customer-premise equipment.</li><li>Drive Service Quality and Operational Performance </li></ul>
2026-11-06T19:28:41Z

Cable Technician

New Orleans, LA
remote
Temporary / Contract
- USD / Hourly
We are seeking an experienced IT Field Support Technician for an immediate short-term contract opportunity supporting the New Orleans area. This role involves providing hands-on technical support, troubleshooting hardware and network connectivity issues, and working with technical diagrams and infrastructure layouts.
2026-11-05T17:48:42Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
30.00 - 33.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams. The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support. Key Responsibilities:<ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul>
2026-11-04T17:43:47Z

Project Assistant

Santa Fe Springs, CA
onsite
Temporary to Hire
33.00 - 43.00 USD / Hourly
We are looking for a Project Assistant to support scheduling coordination, service planning, and day-to-day operational alignment for field-based work in California. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-moving environment, enjoys balancing multiple priorities, and can keep teams informed and organized. The person in this role will help connect operational needs with technician availability, maintain accurate scheduling records, and contribute to efficient service delivery. Responsibilities: • Organize and adjust daily and long-range schedules for field personnel across multiple service areas to support customer commitments and operational priorities. • Match technician availability with incoming work demand, including service visits, preventive maintenance, and project-related assignments. • Update scheduling details, service records, and assignment changes within Salesforce and other tracking tools to keep information accurate and current. • Communicate revised timelines, priority updates, and assignment changes to technicians, supervisors, and operations partners. • Work closely with local leadership to help maintain appropriate coverage levels and address staffing gaps before they affect service delivery. • Review schedule overlaps, resource constraints, and conflicting appointments, then recommend practical solutions to improve workflow. • Monitor open service needs and contribute to planning activities that support workload balancing and resource forecasting. • Prepare reports and maintain documentation related to scheduling activity, workload trends, and operational support efforts. • Assist with process improvement efforts tied to workforce coordination, scheduling efficiency, and project support activities.
2026-11-06T17:38:44Z

Level 1 Cable Technician - KC

Kansas City, MO
onsite
Temporary / Contract
25.00 - 25.00 USD / Hourly
We are looking for a dependable Level 1 Cable Technician to support structured cabling projects in Kansas City, Missouri. This is a Contract position suited for someone who takes pride in hands-on installation work and follows site standards carefully. The technician will assist with building and maintaining low-voltage and fiber infrastructure while working closely with project teams to keep assignments on schedule. Responsibilities: • Install, route, and secure copper and fiber cabling in commercial or industrial environments according to project specifications. • Support the setup of low-voltage infrastructure by pulling cable through pathways, terminating connections, and labeling runs accurately. • Assist with mounting and organizing network hardware, patch panels, and related cabling components for clean and functional installations. • Perform basic testing and verification of cable runs to confirm connectivity, signal quality, and compliance with site requirements. • Maintain an orderly work area and follow safety practices while using ladders, hand tools, and installation equipment. • Read work instructions, layouts, and diagrams to complete assigned tasks with attention to detail and quality standards. • Coordinate with supervisors and team members to report progress, identify installation issues, and help resolve field challenges. • Document completed work clearly, including labeling, test results, and updates needed for project records.
2026-10-09T19:34:07Z

Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-02T18:28:41Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a skilled NOC Technician to join our team in Somerset, New Jersey. This position involves monitoring and maintaining network operations, ensuring system reliability, and addressing technical issues promptly. As a long-term contract role, it offers an excellent opportunity to contribute to critical network support and operations. Responsibilities: • Monitor network systems to ensure continuous operation and promptly address outages or performance issues. • Perform routine maintenance tasks to optimize system performance and reliability. • Troubleshoot and resolve technical problems related to network infrastructure, including wireless protocols and cable assemblies. • Collaborate with team members to implement solutions for network-related challenges. • Document and report network performance metrics and issues to relevant stakeholders. • Configure and optimize network tools, including Norton Utilities for Windows. • Support Wireless Application Protocol (WAP) and Wireless Personal Area Network (WPAN) technologies. • Maintain and upgrade network hardware and software as required. • Ensure compliance with company standards and protocols in all network operations. • Provide technical guidance and support to other departments as necessary.
2026-10-16T17:03:59Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
28.00 - 30.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction. Key Responsibilities:<ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul>
2026-11-04T17:38:40Z

Tech Support Manager

Pittsburgh, PA
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings. Responsibilities: • Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner. • Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders. • Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly. • Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime. • Administer Active Directory tasks such as user account management, permissions updates, and access support. • Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need. • Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies. • Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
2026-10-20T15:48:44Z

IT Hardware Technician

Savannah, GA
onsite
Temporary to Hire
- USD / Hourly
We are looking for a hands-on IT Cable Technician to support users and maintain technology environments across sites in Savannah, Georgia. This contract-to-permanent position blends day-to-day technical support with field-based hardware installation, structured cabling, and physical security system work. The ideal candidate is comfortable troubleshooting end-user issues, deploying equipment, and assisting with network and low-voltage infrastructure projects in a fast-paced Information Technology setting. Responsibilities:• Deliver first- and second-level support for computers, laptops, printers, mobile devices, and other end-user equipment, resolving issues efficiently and professionally.• Configure, maintain, and troubleshoot Windows 10 and Windows 11 systems to keep employee devices operating reliably.• Manage core Microsoft environments by handling account administration, group access, password support, and user permissions within Active Directory and Microsoft 365.• Prepare, install, and refresh workstations, software, and peripheral hardware for both new employees and existing staff.• Investigate and resolve connectivity problems involving wired networks, wireless access, and workstation communication issues.• Install and support IP-based cameras, surveillance hardware, and access control equipment as part of onsite security technology initiatives.• Perform low-voltage cabling tasks such as routing, labeling, terminating, and testing Cat5e and Cat6 cabling for new and existing network runs.• Build out and maintain structured cabling components including patch panels, network drops, and related infrastructure while verifying performance against standards.• Record technical findings, resolutions, device details, and infrastructure information to maintain accurate support and network documentation.• Partner with external vendors and internal stakeholders on equipment rollouts, office changes, and other infrastructure improvement projects.
2026-10-20T16:38:46Z

IT Support Specialist

Saint Louis, MO
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are seeking an IT Support Specialist to join a collaborative technology team supporting a professional office environment. This role is ideal for someone who enjoys helping users, troubleshooting technical issues, and expanding their knowledge across a variety of technologies. This role works closely with the IT Manager, and will provide day-to-day end-user support while gaining exposure to infrastructure, security, and systems administration projects. This position offers the opportunity to build technical skills beyond traditional help desk responsibilities. Responsibilities<ul><li>Respond to and resolve technical support requests through the IT ticketing system.</li><li>Provide support for desktops, laptops, mobile devices, printers, and office technology.</li><li>Configure, deploy, upgrade, and troubleshoot Windows-based systems.</li><li>Manage user accounts, permissions, and groups within Active Directory and Microsoft 365.</li><li>Support conference room technology and virtual meeting platforms.</li><li>Perform device setup, imaging, deployment, replacement, and repair.</li><li>Coordinate employee onboarding and offboarding activities, including equipment provisioning and recovery.</li><li>Support mobile devices, including setup, troubleshooting, and redeployment.</li><li>Maintain hardware inventory and IT asset records.</li><li>Coordinate device repairs, recycling activities, and equipment tracking.</li><li>Package and ship technology equipment as needed.</li><li>Document procedures and maintain accurate technical records.</li><li>Collaborate with internal teams to resolve issues and improve IT services.</li><li>Assist with infrastructure and technology projects as opportunities arise.</li></ul>
2026-11-04T22:23:38Z

Desktop Support Analyst

West Chester, OH
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
About the OpportunityWe are seeking a Desktop Support Analyst to provide exceptional end-user support while helping oversee the organization's IT asset lifecycle. This role will serve as a primary point of contact for desktop support issues and will play a critical role in managing hardware assets, software inventory, device deployments, and technology refresh initiatives.The ideal candidate combines strong technical troubleshooting skills with experience maintaining accurate asset records, coordinating technology deployments, and ensuring employees have the tools they need to be productive.WKey ResponsibilitiesEnd User Support<ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Troubleshoot and resolve hardware, software, operating system, and connectivity issues.</li><li>Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office applications.</li><li>Assist with account administration, password resets, access requests, and device provisioning.</li><li>Image, configure, deploy, and upgrade desktop and laptop systems.</li><li>Support conference room technologies and remote workforce tools.</li><li>Document incidents, requests, and resolutions within the IT ticketing system.</li><li>Escalate complex issues to infrastructure, networking, security, or application support teams when necessary.</li></ul>IT Asset & Lifecycle Management<ul><li>Maintain accurate inventory records for desktops, laptops, monitors, mobile devices, peripherals, and software assets.</li><li>Track technology assets throughout their lifecycle, including procurement, deployment, maintenance, refresh, reassignment, and disposal.</li><li>Manage asset receiving, tagging, inventory audits, and reconciliation activities.</li><li>Coordinate employee onboarding and offboarding processes, ensuring timely device deployment and recovery.</li><li>Monitor hardware warranties, lease expirations, and refresh schedules.</li><li>Partner with vendors and procurement teams to support hardware ordering and inventory management.</li><li>Ensure asset management documentation remains current and audit-ready.</li><li>Generate reports on asset utilization, inventory levels, lifecycle status, and replacement planning.</li><li>Assist with software license tracking and compliance initiatives.</li><li>Support endpoint lifecycle programs, including workstation refreshes and equipment standardization efforts.</li></ul>
2026-10-14T13:38:44Z

Desktop Support Analyst

Dallas, TX
onsite
Temporary / Contract
26.00 - 30.00 USD / Hourly
This energy industry organization is seeking an IT Service Analyst to provide hands-on technical support for employees across a corporate environment. This role focuses on troubleshooting end-user issues, supporting Microsoft technologies, provisioning hardware, and assisting with IT operations in a fast-paced enterprise setting. POSITION: DESKTOP SUPPORTLOCATION: DALLAS, TXDURATION: 4 MONTH CONTRACT TO PERMANENTRATE: $26 - $30/HOUR RESPONSIBILITIES<ul><li>Provide Tier I and Tier II technical support for hardware, software, networking, and business application issues.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, mobile devices, printers, conference room technology, and related peripherals.</li><li>Manage user accounts, permissions, and access requests within Active Directory and Microsoft 365 environments.</li><li>Document, track, and resolve service requests using IT ticketing and change management processes.</li><li>Support onboarding activities, including workstation setup, account provisioning, and employee technology orientation.</li></ul>
2026-11-05T21:38:41Z

Tech Support Manager

Jasper, IN
remote
Temporary / Contract
- USD / Hourly
We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position) Responsibilities:• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.
2026-10-20T19:18:43Z

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