<p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams.</p><p><br></p><p>The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul><p><br></p>

<ul><li>2+ years of experience in a service coordination, customer support, administrative, or related role</li><li>Strong organizational and multitasking skills</li><li>Excellent communication and customer service abilities</li><li>Proficiency in Microsoft Office Suite and scheduling or service management systems</li><li>Ability to work independently and manage competing priorities</li><li>High attention to detail and problem-solving skills</li><li>Professional and team-oriented approach</li></ul><p><strong>Preferred Attributes:</strong></p><ul><li>Experience in a service-based, logistics, construction, manufacturing, or technical environment</li><li>Ability to work effectively in a fast-paced setting</li><li>Strong follow-up and time management skills</li></ul><p><br></p>

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