<p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul><p><br></p>

<ul><li>2+ years of experience in customer service, service coordination, dispatch, administrative support, or a related role</li><li>Strong organizational and multitasking skills</li><li>Excellent written and verbal communication skills</li><li>Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel</li><li>Ability to work effectively in a fast-paced environment and manage changing priorities</li><li>Strong attention to detail and follow-through</li><li>Experience with scheduling systems, CRM platforms, or service management software is a plus</li></ul><p><strong>Preferred Attributes:</strong></p><ul><li>Customer-service oriented</li><li>Resourceful and solution-driven</li><li>Able to work independently and collaboratively</li><li>Strong sense of urgency and accountability</li><li>Professional and adaptable</li></ul><p><br></p>

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