We are looking for a Work Order Coordinator to support service operations for a construction and contractor-focused organization in Ohio. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving customer service environment and can manage multiple work orders with accuracy and urgency. In this role, you will serve as a key point of coordination between clients, technicians, subcontractors, and internal teams to keep service requests moving efficiently from intake through completion. Responsibilities: • Manage service requests across multiple platforms, updating records accurately and maintaining complete work order details throughout the service cycle. • Coordinate work orders from initial intake through final resolution, ensuring each request progresses according to service expectations and client timelines. • Assign service calls to subcontractors based on established procedures, coverage needs, and required response times. • Arrange and oversee vendor visits, repair activity, and inspection scheduling for client locations across the country. • Monitor open work orders closely, provide status updates, and follow up on delays involving approvals, parts availability, or technician arrival times. • Support field technicians by confirming dispatch details, facilitating site access, documenting check-in and check-out activity, and assisting with approved cost adjustments when needed. • Organize client-specific projects, verify that assigned tasks are completed properly, and escalate urgent service issues to management without delay. • Gather and review vendor billing support documents, communicate with internal departments as needed, and produce reports or database information requested by leadership.

• High school diploma or equivalent required; additional college coursework or a degree is preferred. • Previous experience in customer service, call center support, work order coordination, facilities support, or a related administrative environment is preferred. • Working knowledge of Microsoft Office and confidence using multiple computer systems for data entry, record maintenance, and communication. • Strong organizational skills with the ability to manage competing priorities and maintain close attention to detail in a high-volume setting. • Clear verbal and written communication skills, with the ability to interact professionally with clients, vendors, technicians, and internal teams. • Ability to solve problems efficiently, make sound decisions, and respond with urgency while maintaining quality and accuracy. • Comfort working both independently and collaboratively in a team-oriented environment that requires flexibility and adaptability.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Austintown Nt, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Work Order Coordinator to support service operations for a construction and contractor-focused organization in Ohio. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving customer service environment and can manage multiple work orders with accuracy and urgency. In this role, you will serve as a key point of coordination between clients, technicians, subcontractors, and internal teams to keep service requests moving efficiently from intake through completion. Responsibilities: • Manage service requests across multiple platforms, updating records accurately and maintaining complete work order details throughout the service cycle. • Coordinate work orders from initial intake through final resolution, ensuring each request progresses according to service expectations and client timelines. • Assign service calls to subcontractors based on established procedures, coverage needs, and required response times. • Arrange and oversee vendor visits, repair activity, and inspection scheduling for client locations across the country. • Monitor open work orders closely, provide status updates, and follow up on delays involving approvals, parts availability, or technician arrival times. • Support field technicians by confirming dispatch details, facilitating site access, documenting check-in and check-out activity, and assisting with approved cost adjustments when needed. • Organize client-specific projects, verify that assigned tasks are completed properly, and escalate urgent service issues to management without delay. • Gather and review vendor billing support documents, communicate with internal departments as needed, and produce reports or database information requested by leadership.
2026-11-06T00:00:00Z