We are looking for an experienced and adaptable Executive Assistant to support the President and leadership team of our organization. In this long-term contract role, you will play a key part in managing schedules, coordinating meetings, and fostering effective communication with internal and external stakeholders. The ideal candidate will bring a proactive attitude, strong organizational skills, and the ability to multitask in a dynamic environment.<br><br>Responsibilities:<br>• Coordinate and manage the President's calendar, including scheduling meetings with staff, board members, and external partners.<br>• Facilitate communication and logistics for meetings with high-profile stakeholders, including government offices and external organizations.<br>• Prepare detailed meeting minutes and ensure timely follow-up on key action items.<br>• Organize board reporting and provide administrative support during board meetings.<br>• Ensure an accurate and efficient flow of information between the President and other parties.<br>• Collaborate with team members to address administrative needs and ensure smooth operations.<br>• Exhibit flexibility and adaptability when managing shifting priorities or urgent tasks.<br>• Provide logistical support for events, presentations, and other organizational initiatives.<br>• Uphold confidentiality and integrity in all interactions and communications.<br>• Utilize strong interpersonal skills to foster positive relationships across the organization.
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>We are looking for a dedicated and detail-oriented Senior Administrative Assistant to join our team on a contract basis. This position offers the opportunity to contribute to regulatory filings and audit support within the energy and natural resources industry. Located in Parsippany, New Jersey, the role requires strong organizational and computer skills to ensure accurate documentation and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Organize and manage required regulatory documents to support filing process.</p><p>• Verify and cross-check organizational numbers for accuracy and compliance.</p><p>• Maintain and update database records, ensuring all data is clean and accurate.</p><p>• Assist in creating and reviewing test cases to ensure compliance with regulatory requirements.</p><p>• Manage and format spreadsheets for improved usability and reporting.</p><p>• Collaborate with team members to coordinate conference calls and meetings.</p><p>• Support audit compliance by identifying and addressing missing codes or inaccuracies.</p><p>• Handle import and export documentation with precision and attention to detail.</p><p>• Provide administrative assistance to streamline daily operations and ensure efficiency.</p>
We are looking for an experienced Staff Accountant to join a non-profit organization in New York, New York. This is a long-term contract position, offering an excellent opportunity to contribute to impactful accounting projects while collaborating with diverse teams. The ideal candidate will bring expertise in audit management, account reconciliations, and project-based accounting tasks.<br><br>Responsibilities:<br>• Oversee and manage audit-related activities to ensure compliance and accuracy.<br>• Perform reconciliations and address discrepancies in financial accounts.<br>• Provide accounting support for various project-based initiatives.<br>• Collaborate effectively with stakeholders to manage deadlines and deliverables.<br>• Maintain organized financial records and documentation.<br>• Assist in cleanup tasks related to accounting processes.<br>• Ensure timely and accurate reporting of financial data.<br>• Utilize accounting expertise to support cross-functional teams.<br>• Work on improving and streamlining reconciliation processes.
<p>Responsibilities:</p><p>• Direct and oversee all financial planning, budgeting, and forecasting activities to ensure the organization’s long-term financial stability.</p><p>• Analyze financial data to identify trends and provide actionable insights that support strategic decision-making.</p><p>• Develop and implement financial policies and procedures to enhance the accuracy and efficiency of operations.</p><p>• Collaborate with senior leadership to align financial strategies with organizational goals and objectives.</p><p>• Manage and monitor accounting systems and databases to ensure the delivery of precise financial information.</p><p>• Lead the preparation of financial reports, including annual budgets and audits, ensuring compliance with regulations.</p><p>• Supervise and mentor the finance team, fostering growth and development with attention to detail.</p><p>• Identify and address complex financial challenges by developing innovative solutions.</p><p>• Ensure adherence to non-profit accounting standards and practices.</p><p>• Represent the organization in financial discussions with stakeholders and partners.</p>
We are in search of a Sr. Software Engineer to join our team based in Woodbridge, New Jersey. In this role, you will be tasked with the development of high-quality software solutions using modern scripting languages and AWS, ensuring scalability, performance, and maintainability. This position will also require you to collaborate closely with various teams to translate business requirements into technical specifications.<br><br>Responsibilities:<br>• Develop robust software solutions using scripting languages such as TypeScript, JavaScript, and Python, ensuring cross-platform compatibility and performance optimization.<br>• Design, develop, and deploy software solutions using React and AWS, adhering to architecture decisions.<br>• Manage APIs to support seamless integration across systems, ensuring adherence to performance, scalability, and security standards.<br>• Optimize the performance and cost-efficiency of applications hosted in AWS, leveraging services such as database management, serverless computing, and cloud storage solutions.<br>• Design, develop, and optimize SQL queries and database structures to support application requirements, ensuring data integrity, performance, and security in SQL-based systems.<br>• Work closely with cross-functional teams, including Business Solution Engineers and QA, to ensure successful project delivery.<br>• Communicate technical concepts clearly to non-technical audiences and promote best practices in coding, testing, and deployment across the team.<br>• Foster a culture of collaboration, innovation, and technical excellence by sharing your experience and knowledge with a team of engineers.<br>• Ensure adherence to security best practices in cloud-based development.
<p>A busy company in the West Caldwell area is seeking a Supply Chain Associate to join their growing company. This Supply Chain Associate will help support day-to-day supply chain, logistics, and inventory operations across domestic and international markets. The ideal Supply Chain Associate will have prior experience in manufacturing or something close and have prior ERP systems experience. Other responsibilities of this Supply Chain Associate includes but will not be limited to: </p><p><br></p><p>Supply Chain Associate Key Responsibilities</p><ul><li>Manage inventory, order processing, and shipment tracking using ERP systems</li><li>Coordinate domestic and international logistics across the U.S., EU, and Asia</li><li>Schedule pickups and deliveries, select carriers, and proactively track shipments</li><li>Support procurement activities including supplier research, onboarding, and purchase orders</li><li>Maintain accurate inventory records through cycle counts and documentation control</li><li>Monitor tariffs, apply HS codes, and collaborate with customs brokers for compliance</li><li>Develop pricing and cost-tracking tools to support sourcing decisions</li><li>Support warehouse operations and material handling (forklift certified)</li><li>Assist with quality documentation and inspections aligned with ISO and CGMP standards</li><li>Collaborate cross-functionally with operations, quality, finance, and global teams</li></ul><p>This Supply Chain Associate role is paying between $50,000 and $60,000 annually depending on experience. If interested in this Supply Chain Associate position, apply today! </p><p><br></p>
<p>We are looking for a dedicated Patient Care Coordinator to join our team. In this role, you will play a vital part in ensuring smooth communication between patients, healthcare staff, and insurance providers. This is a long-term contract position within the healthcare industry, offering an opportunity to support managed care processes and improve patient experiences.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient scheduling, appointment coordination, and follow-up communication to ensure timely care.</p><p>• Assist in gathering necessary documentation, summaries, and insurance information for managed care operations.</p><p>• Serve as the liaison between the managed care department and healthcare staff, maintaining clear and effective communication.</p><p>• Support insurance verification, open enrollment processes, and authorization updates for managed care services.</p><p>• Provide coverage for the Managed Care Team during staffing shortages, including submitting authorizations and tracking their status with insurance providers.</p><p>• Maintain and update managed care census records, notifying field clinicians of upcoming reviews and required documentation.</p><p>• Prepare monthly reports on managed care admissions, payments, and analyses to support operational efficiency.</p><p>• Organize and update resource libraries, including plan lists and informational materials.</p><p>• Monitor insurance coverage for daily admissions and coordinate follow-up discussions regarding managed care patients.</p><p>• Assist in creating in-service training materials and resources for clinical case managers.</p>
We are looking for a detail-oriented GRC Analyst to join our team in Woodbridge, New Jersey. In this role, you will support audit processes, oversee cybersecurity training initiatives, and ensure compliance with industry regulations and standards. This position offers a unique opportunity to collaborate across departments and contribute to maintaining the organization's security and risk management framework.<br><br>Responsibilities:<br>• Collect and organize evidence to support annual audits conducted internally and externally.<br>• Manage and monitor a centralized repository for audit-related documentation to ensure accessibility and accuracy.<br>• Respond promptly to audit requests, ensuring that all submissions meet required standards.<br>• Develop and deliver training programs on cybersecurity awareness, including onboarding sessions, periodic newsletters, and phishing simulations.<br>• Administer the organization's cybersecurity compliance training program to reinforce best practices.<br>• Conduct risk assessments using established frameworks to identify control strengths, weaknesses, and areas for improvement.<br>• Utilize the organization's platform to track and resolve security exceptions, violations, incidents, and other risk-related issues.<br>• Maintain updated documentation of procedures to enhance team knowledge and industry expertise.<br>• Assist in reviewing and updating security policies, standards, and practices annually to align with current operational needs.<br>• Collaborate with various business units to address new and existing regulatory requirements.
We are looking for a Senior Accountant to join our dynamic team in Plainview, New York. In this role, you will play a key part in managing financial operations and ensuring accurate reporting for a growing real estate and property management organization. The ideal candidate will bring expertise in accounting practices and a strong attention to detail.<br><br>Responsibilities:<br>• Prepare and deliver monthly and weekly financial reports to the controller, ensuring accuracy and timeliness.<br>• Generate and analyze financial statements, providing insights into the company's performance.<br>• Perform account reconciliations, including accounts payable, accounts receivable, and trial balances.<br>• Manage month-end close processes, ensuring compliance with established timelines and procedures.<br>• Record and review journal entries to maintain the integrity of the general ledger.<br>• Conduct bank reconciliations to verify accuracy and resolve discrepancies.<br>• Utilize accounting software such as Yardi and Sage 300 to streamline financial operations.<br>• Collaborate with team members to ensure smooth communication and workflow within the accounting department.<br>• Identify and implement process improvements for increased efficiency in financial reporting.
We are looking for an IT Support Technician to join our team in Bronx, New York. In this role, you will be responsible for delivering hands-on technical support, troubleshooting, and repair services for desktop systems in a corporate environment. This is a contract to permanent position, offering the opportunity to transition into a permanent role based on performance within 3-6 months.<br><br>Responsibilities:<br>• Provide on-site support for desktop systems, including diagnosing and resolving technical issues.<br>• Perform hardware repairs and software troubleshooting to ensure optimal workstation functionality.<br>• Utilize tools such as Active Directory to manage user accounts and permissions effectively.<br>• Assist with Office 365 applications, ensuring smooth operation and addressing any user challenges.<br>• Deliver excellent customer service while addressing IT concerns and resolving user requests.<br>• Support Mac systems alongside Windows 10 environments as required.<br>• Implement desktop imaging processes to prepare workstations for deployment.<br>• Work with proprietary technologies to meet organizational needs.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to ensure seamless IT support across the organization.
<p>Controller opportunity opening up in January!! In your role, you will bring a combination of hands-on operational / transactional accounting, coupled with financial analytical experience. This high-visibility role will have you reporting directly to ownership / leadership as you oversee financial operations and ensure accuracy in reporting for this nimble company. The ideal candidate will have extensive expertise in inventory management, financial analysis, and compliance with accounting principles. This role requires a proactive leader who can effectively manage financial processes and contribute to the overall success of the company.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the organization’s financial operations, ensuring accuracy and compliance with accounting standards.</p><p>• Lead the preparation and analysis of financial statements to provide actionable insights to leadership.</p><p>• Develop and implement robust inventory control processes, ensuring proper valuation and reconciliation.</p><p>• Coordinate and manage annual inventory processes, ensuring accurate reporting and efficient execution.</p><p>• Supervise procurement activities to maintain cost efficiency and alignment with organizational goals.</p><p>• Monitor and improve inventory accounting practices to optimize financial performance.</p><p>• Manage the annual financial close process, ensuring timely and accurate completion.</p><p>• Conduct detailed financial analyses to support strategic decision-making.</p><p>• Establish and maintain strong internal controls to safeguard company assets and ensure compliance.</p><p>• Collaborate with cross-functional teams to support operational efficiency and financial transparency.</p>
<p>We are looking for an experienced Senior Attorney to join our team at a reputable personal injury law firm in Rego Park, New York. This role is ideal for a proactive and organized individual with a strong background in plaintiff-side personal injury litigation. The position involves managing cases independently, supervising support staff, and contributing to the firm's commitment to exceptional client advocacy.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the intake and evaluation process for new clients to ensure thorough case assessment.</p><p>• Manage legal staff and support teams to maintain efficient workflows and case progress.</p><p>• Handle cases independently from initiation through resolution, including settlement negotiations.</p><p>• Develop and implement litigation strategies tailored to each case.</p><p>• Collaborate with clients to provide updates and guidance throughout the legal process.</p><p>• Utilize SmartAdvocate case management software to organize and track case details.</p><p>• Provide mentorship and guidance to attorneys and support staff.</p><p>• Represent clients effectively at hearings, depositions, and other legal proceedings.</p><p>• Contribute to the firm's reputation by delivering high-quality advocacy and service.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Western Monmouth County, New Jersey. This Contract to potential long-term position involves overseeing the full cycle of accounts payable operations, ensuring accuracy, compliance, and efficiency in processing vendor invoices and payments. This role requires strong organizational skills and a commitment to maintaining effective communication with vendors and internal departments.</p><p><br></p><p>Responsibilities:</p><p>• Set up new vendors and subcontractors in the accounting system, requesting W-9 forms as needed.</p><p>• Generate and maintain weekly accounts payable aging reports to track outstanding balances.</p><p>• Prepare and conduct weekly check runs, ensuring timely and accurate payment processing.</p><p>• Update and manage tax records in alignment with company policies and regulatory standards.</p><p>• Perform monthly vendor account reconciliations to resolve discrepancies and maintain accuracy.</p><p>• Review and reconcile Travel & Expense (T& E) reports, ensuring compliance with company guidelines.</p><p>• Collaborate with vendors and internal teams to address invoice issues, missing documentation, or payment inquiries.</p><p>• Support month-end closing activities by assisting with necessary reconciliations and reporting.</p><p>• Process payroll for 1099 employees, ensuring accuracy and adherence to relevant regulations.</p>
We are looking for an experienced Financial Analyst to join our team in Woodside, New York. In this long-term contract role, you will play a vital part in overseeing financial processes, ensuring accuracy, and driving improvements in budgeting and billing functions. This position offers an excellent opportunity to contribute to meaningful financial outcomes within a collaborative environment.<br><br>Responsibilities:<br>• Conduct thorough budget modifications to align financial plans with organizational goals.<br>• Perform detailed variance analysis to identify discrepancies and trends.<br>• Compare budgets against actual expenditures and provide actionable insights.<br>• Address and correct any inaccuracies in billing processes to maintain accuracy.<br>• Prepare comprehensive schedules for budget modifications and coordinate with the billing team.<br>• Collaborate closely with the passport billing team to streamline financial operations.
<p>In this role, you will design, develop, and maintain critical applications while ensuring optimal performance and functionality. You will collaborate closely with various teams to create innovative software solutions and provide technical expertise in troubleshooting and enhancing systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Design, develop, and maintain core software applications to ensure high performance, reliability, and scalability.</li><li>Write, implement, and manage clean, efficient, and well-documented source code.</li><li>Partner with cross-functional teams to build and deploy prototype applications across multiple platforms.</li><li>Integrate software components and systems through function calls to ensure seamless interoperability.</li><li>Collaborate with management to analyze business processes and identify application or system requirements.</li><li>Diagnose and resolve production issues, ensuring minimal downtime and optimal functionality.</li><li>Research, evaluate, and implement new software solutions and reporting tools as needed.</li><li>Provide technical support and implement enhancements to improve system performance and user experience.</li><li>Develop and optimize database queries to support reporting and data analysis needs.</li></ul>
<p>We are looking for a dedicated Facilities Assistant/Maintenance Support member to join our team in New York, New York. This is a Contract to permanent position offering an exciting opportunity to contribute to office maintenance and support tasks. The successful candidate will play a vital role in ensuring the workspace operates efficiently and seamlessly.</p><p><br></p><p>Responsibilities:</p><p>• Assemble and relocate office furniture to optimize workspace layouts.</p><p>• Perform basic repairs, such as hanging shelves, painting, and addressing minor maintenance needs.</p><p>• Handle light cleaning duties and assist with organizing office spaces.</p><p>• Provide hands-on support for general office operations as needed.</p><p>• Lift and move items weighing up to 25 pounds safely and efficiently.</p><p>• Run occasional errands between nearby locations to support office functions.</p><p>• Complete ad hoc assignments as requested to meet dynamic workplace needs.</p><p>• Utilize ticketing or work order systems to track and manage tasks effectively.</p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team! In this position, you will play a pivotal role in ensuring the accuracy and efficiency of the billing processes. This role requires strong communication skills and the ability to handle complex insurance claims, appeals, and patient inquiries.</p><p><br></p><p>Responsibilities:</p><p>• Review denied medical claims and file appeals as needed.</p><p>• Address patient inquiries regarding claim issues and insurance coverage with professionalism and clarity.</p><p>• Billing and reimbursement for specific patient accounts</p><p>• Submitting bills to insurance organizations and patients.</p><p><br></p>
We are looking for an organized and detail-oriented Receptionist to join our team in Newark, New Jersey. As the first point of contact, you will play a key role in ensuring efficient communication and smooth operations within our education-focused environment. This is a long-term contract position that offers the opportunity to contribute to a dynamic and collaborative setting.<br><br>Responsibilities:<br>• Serve as the primary contact for visitors, students, and staff, ensuring a welcoming and detail-oriented atmosphere.<br>• Handle incoming calls promptly, providing accurate information and directing inquiries to the appropriate department.<br>• Manage student scheduling, coordinating appointments and maintaining accurate records.<br>• Oversee email correspondence, responding to inquiries and forwarding messages as necessary.<br>• Maintain an organized reception area, ensuring it is tidy and presentable at all times.<br>• Collaborate with team members to support administrative tasks and special projects.<br>• Monitor and manage scheduling systems to streamline operations.<br>• Assist with general office duties, including filing and data entry.<br>• Provide excellent customer service to address the needs of students, parents, and visitors.<br>• Ensure confidentiality and security of sensitive information while handling administrative tasks.
<p>We are looking for an Accounts Payable Specialist in the Middlesex County, NJ area. In this role you will be responsible for full cycle accounts payable, invoice processing, account reconciliations, and more. If you have 1+ years of accounts payable experience and are looking to join a great company, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Process and enter invoices accurately into the system, ensuring timely payments.</p><p>• Review vendor accounts and maintain accurate records in the database.</p><p>• Reconcile accounts to resolve discrepancies and ensure alignment with financial records.</p><p>• Address and troubleshoot vendor-related issues, providing effective solutions.</p><p>• Upload files to the system and ensure proper documentation for audits.</p><p>• Collaborate with the team to identify and implement process improvements in accounts payable workflows.</p><p>• Utilize Excel for advanced functions and formulas to manage financial data efficiently.</p><p>• Provide analytical insights to support decision-making and enhance overall efficiency.</p>
We are looking for an entry-level Accountant to join our team on a contract basis in Parsippany, New Jersey. This position focuses on accounts payable tasks and requires strong attention to detail and proficiency in SAP. The role is entirely onsite, offering an excellent opportunity to gain valuable experience in the energy and natural resources industry.<br><br>Responsibilities:<br>• Process and manage accounts payable transactions accurately and efficiently.<br>• Ensure invoices are properly coded and approved according to company policies.<br>• Reconcile vendor statements and resolve discrepancies in a timely manner.<br>• Maintain organized records of financial documents and transactions.<br>• Utilize SAP software to input, track, and manage payment data.<br>• Conduct regular reviews of accounts to ensure compliance and accuracy.<br>• Collaborate with team members to meet deadlines and support financial operations.<br>• Communicate effectively with vendors and internal stakeholders to address inquiries.<br>• Assist in preparing reports related to accounts payable activities.<br>• Participate in audits and provide necessary documentation as required.
We are looking for a Senior Accountant to join our team in Westbury, New York. This role involves managing key financial processes, ensuring accurate reconciliations, and contributing to month-end closings. The ideal candidate will bring strong accounting expertise and a detail-oriented approach to support the organization’s financial operations.<br><br>Responsibilities:<br>• Oversee and execute month-end closing activities, ensuring timely and accurate reporting.<br>• Prepare and post journal entries to maintain the integrity of the general ledger.<br>• Reconcile accounts and bank statements to ensure accuracy and resolve discrepancies.<br>• Manage accounts payable and receivable functions, maintaining clear records and timely processing.<br>• Collaborate with team members to streamline accounting procedures and improve efficiency.<br>• Analyze financial data to identify trends and support decision-making.<br>• Ensure compliance with relevant accounting standards and regulations.<br>• Assist with audits by preparing documentation and responding to inquiries.<br>• Monitor and maintain the accuracy of general ledger accounts.<br>• Provide support for ad hoc financial projects as needed.
We are looking for a skilled Treasury Accountant to join our team in Red Bank, New Jersey. In this long-term contract role, you will play a critical part in managing treasury operations and ensuring the company’s financial health. This position requires expertise in corporate treasury practices and a strong ability to adapt to dynamic financial environments.<br><br>Responsibilities:<br>• Oversee daily treasury operations to ensure efficient cash management and financial risk mitigation.<br>• Manage and monitor cash flow activities, including forecasting and reporting.<br>• Collaborate with internal teams to optimize treasury processes and support business objectives.<br>• Perform reconciliations and ensure accurate financial reporting using Sage Intacct.<br>• Develop and maintain relationships with banks and other financial institutions to support organizational needs.<br>• Analyze financial data to identify trends and recommend strategic actions.<br>• Ensure compliance with internal policies and external regulations related to treasury activities.<br>• Provide insights and recommendations to improve treasury functions and operational efficiency.
<p><strong>Key Responsibilities</strong></p><p> • Analyze complex IT business needs presented and recommend technical solutions; solve basic and complex IT malfunctions and performs troubleshooting</p><p> • Coordinate local area computer network activities, including back-up tapes, establishing, installing, specifying system requirements, and maintaining network users, user environment, directories and security</p><p> • Develop skills and knowledge to stay current with upcoming technology</p><p> • Perform analysis of network needs and contribute to design of network architecture, integration and installation</p><p> • Maintain network hardware and software, including servers, peripherals, network nodes, terminals; implement WAN connectivity to meet requirements</p><p> • Understand and ensure that the computer system platform provides sufficient computing resources to deliver the desired level of business performance</p><p> • Assists with establishing controls for systems access and security</p><p> • Conducts user training on an as-needed basis for clients and staff</p><p> • Hardware and software setup and other miscellaneous in-house setups</p><p> • Coordinates third party maintenance for network hardware, software and services Support the network department in an administrative function during downtime for activities such as network department customer care calls, offering network services to clients,</p><p> • Other duties as assigned</p>
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
