We are looking for a highly organized and proactive Office Manager to oversee the daily operations of our office in New York, New York. This Contract position requires a detail-oriented individual who can efficiently manage multiple tasks and ensure the office runs smoothly. If you have a passion for creating an optimal work environment and thrive in a fast-paced setting, we encourage you to apply.<br><br>Responsibilities:<br>• Maintain a clean, organized, and welcoming office environment to support daily operations.<br>• Monitor office supplies and inventory levels, placing orders as necessary to ensure availability.<br>• Establish and manage relationships with vendors, including ShredIt, Bevi, WB Mason, Fresh Direct, and Corporate Essentials.<br>• Oversee the procurement and restocking of snacks and beverages to meet the needs of the team.<br>• Sort and distribute incoming mail and coordinate outgoing mail processes, both electronic and physical.<br>• Collaborate with building management to resolve issues related to repairs, services, or large deliveries.<br>• Handle scheduling for conference rooms, coordinate food orders for meetings, and assist with travel arrangements.<br>• Support the planning and execution of onsite and offsite meetings, ensuring all logistics are in place.
<p>Under the direct supervision of the Administrative Team Manager, as well as indirectly under the Facilities and Hospitalities (F& H) Manager, the Administrative Support Services Assistant position has primary responsibility for the performance of clerical/administrative activities for all of the agile attorneys (those attorneys w/o a dedicated office), and will serve as one of the main points of contact for hospitality/facilities activities within the NY Office. This position will perform a variety of administrative support duties for our agile attorneys, with limited supervision, and provide on-site logistical assistance for client meetings. </p>
Job Duties and Responsibilities<br>General Accounting duties include, but are not limited to:<br><br>Update cash register spreadsheet based on bank statements<br><br>Enter invoices into EMS (electronic expense management system)<br><br>Compare AP invoice data between accounting and business systems for accuracy<br><br>Prepare and process payment batches and ensure error-free data in the accounting system<br><br>Record daily/weekly cash receipts<br><br>Run and distribute aged reports; follow up with customers past due over 30 days<br><br>Create and upload invoices into Workflow system<br><br>Deposit checks and book AP entries<br><br>Issue vendor checks and send payment notification emails<br><br>Request parent company to add new vendor bank info in accounting system<br><br>Apply ACH debit payments and upload supporting documents into Workflow<br><br>Manage daily funding and update loan tracking spreadsheet<br><br>Import Citibank CSV files to update daily account balances<br><br>Prepare daily funding reports for accounting manager<br><br>Book closing entries per accountant’s instructions<br><br>Reconcile bank statements monthly<br><br>Handle finance/tax-related mail daily<br><br>Coordinate with Citibank for access updates, signature cards, and other documents<br><br>Support ad-hoc projects, process improvements, and provide team coverage as needed<br><br>Qualifications<br><br>Fluent in written and spoken English<br><br>Proficient in Excel and MS Office; Microsoft Dynamics 365 and CitiDirect preferred<br><br>CPA candidate preferred<br><br>Strong deadline management and communication skills<br><br>Detail-oriented with ability to verify accuracy<br><br>Experience with Japanese companies preferred<br><br>Proactive in raising and resolving issues
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Westport, Connecticut. This role involves managing Concur system configurations, troubleshooting issues, and ensuring compliance with company policies. The ideal candidate will possess strong organizational skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain user accounts, system settings, workflows, and approval hierarchies within the Concur platform.</p><p>• Address and resolve system errors, discrepancies in expense reports, and technical issues to ensure seamless system operations.</p><p>• Review travel and expense reports for accuracy and compliance with company policies and regulatory standards.</p><p>• Enforce organizational policies and identify irregularities or violations in submitted reports.</p><p>• Collaborate with finance, HR, travel managers, and other stakeholders to optimize workflows and enhance user experiences.</p><p>• Provide administrative support, including data entry and document management, to streamline daily operations.</p><p>• Analyze system usage and recommend improvements to boost efficiency and user satisfaction.</p>
<p>My client is a well-established family owned real estate company. The Controller is retiring in the coming months and looking to hire an Accounting Manager to be their successor! Their portfolio is a mix of commercial and residential buildings with ground floor retail.</p><p> </p><p>They are looking for candidates with real estate property management experience along with producing financial statements and some real estate taxation work.</p><p> </p><p>They are in the office 5 days a week.</p><p> </p><p>As always, these are permanent, full time, fully benefited salaried positions (these are NOT temp, or temp to perm).</p><p> </p><p>Compensation is based on experience:</p><p>The Accounting Manager is between $100 - $130k base </p><p> </p><p>The role will cover:</p><ul><li>Producing financial statements</li><li>Running the month end close</li><li>Manage the AP/AR for property accounting</li><li>Manage property taxes</li></ul><p> </p><p>Who are you?</p><ul><li>Must have a real estate background, ideally with property accounting</li><li>Experience with Yardi or MRI is a +</li><li>Highly proficient in Excel (Pivot tables etc.)</li><li>A minimum of a BA/BS in Accounting from a top accredited school</li><li>5+ years of experience. </li></ul><p> </p><p>Exceptional communications skills are required. A great dynamic personality and the ability to work along your fellow colleagues is crucial. He or she must be able to effectively collaborate with individuals both inside and outside the company.</p><p> </p><p>If you would like to be considered for this position, please email your resume in a word document to Kevin.Chin@Roberthalf</p>
<p>We are looking for a skilled and detail-oriented Construction Office Manager to join a boutique construction company in New York, New York, on a contract basis. This position, lasting 1-2 months, involves overseeing administrative operations, supporting project close-out processes, and ensuring the smooth functioning of daily office activities. Ideal candidates will have prior experience in the construction industry, strong organizational skills, and proficiency with essential software tools.</p><p><br></p><p>Responsibilities:</p><p>• Manage and coordinate the company’s calendar, including scheduling meetings with clients and leadership.</p><p>• Oversee general office administration tasks, such as organizing and filing documents, maintaining project records, and tracking close-out logs.</p><p>• Facilitate project close-out activities by preparing and managing RFIs and ensuring all required documentation is completed.</p><p>• Organize and lead client meetings to ensure seamless project completion processes.</p><p>• Monitor office supply levels and place orders as needed to maintain inventory.</p><p>• Handle accounts payable tasks and other financial administrative duties.</p><p>• Utilize tools like Microsoft Office Suite, Dropbox, Asana, and WhatsApp to streamline communication and document management.</p><p>• Support construction-specific activities, including record keeping and assisting with project management tasks.</p><p>• Assist with receptionist duties, providing a welcoming and organized environment for clients and visitors.</p>
<p>Robert Half’s law firm client is experiencing significant growth and is seeking a highly organized and proactive <strong>Corporate Legal Assistant</strong> to join their team on a temp-to-hire basis. This role supports a busy legal team including <strong>Real Estate (Hospitality) Attorneys</strong> and <strong>Corporate Attorneys</strong>, and is ideal for someone who thrives in a fast-paced, professional environment.</p><p><br></p><p><strong>Job Title:</strong> Corporate Legal Assistant (Temp-to-Hire)</p><p> <strong>Location:</strong> New York, New York (On-site, 5 days/week)</p><p> <strong>Pay Rate:</strong> $25+/hour</p><p> <strong>Start Date:</strong> ASAP</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative support to attorneys in Real Estate and Corporate practice groups</li><li>Manage attorney calendars and schedule Zoom meetings</li><li>Handle billing processes (corporate legal billing experience required)</li><li>Enter attorney time into billing systems</li><li>Maintain and organize legal documents using <strong>DocsOpen</strong> and <strong>iManage</strong></li><li>Utilize <strong>Office 365</strong> and <strong>OneDrive</strong> for document creation and collaboration</li><li>Coordinate internal and external communications</li><li>Assist with general office tasks and legal team support as needed</li></ul><p><br></p>
<p><strong> </strong></p><p><strong>About the Firm:</strong></p><p>Our client is a boutique law firm in New York City, focusing on domestic and international corporate, litigation, and arbitration matters, particularly in Latin America. We are seeking a Full-Time Legal Secretary/Administrative Assistant to support three partners in our Corporate/Latin American Department<strong>.</strong></p><p><strong> </strong></p><p><strong>Position Overview:</strong></p><p>This role provides administrative and legal support at the partner level—two partners have full workloads, and the third requires lighter assistance. The ideal candidate is college-educated, fully bilingual in Spanish and English, and highly organized, with strong communication skills and the ability to manage multiple time-sensitive tasks in a fast-paced legal environment<strong>.</strong></p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, schedule conference calls, and respond to emails on behalf of attorneys</li><li>Open and manage new client matters</li><li>Maintain attorney calendars and schedule meetings, conferences, and travel arrangements</li><li>Enter attorney time using Aderant timekeeping and billing software</li><li>Prepare and submit attorney expense reports</li><li>Input, format, and edit legal and business documents</li><li>Complete corporate forms and documentation for bank and brokerage accounts</li><li>Organize and maintain client and attorney files (physical and electronic)</li><li>Prepare and distribute billing invoices to clients</li><li>Monitor and manage deadlines, meetings, and key dates</li><li>Transcribe dictations from computer or Dictaphone</li><li>Update and maintain contact databases and mailing lists</li><li>Handle clerical tasks including FedEx, faxing, scanning, and filing</li></ul><p><strong> </strong></p>
<p>A busy firm in the Roseland area is seeking a Legal Assistant to join their growing firm. This Legal Assistant will get the chance to join a dynamic team that offers career advancement, a hybrid working schedule, and the ability to wear many hats. The ideal Legal Assistant will have prior experience in bankruptcy law and has experience both domestic as well as international (not required). This Legal Assistant will play a crucial part in ensuring the smooth operation of legal processes and providing essential assistance to attorneys.</p><p><br></p><p>Legal Assistant Responsibilities:</p><ul><li>Draft and prepare various legal documents, including correspondence, briefs, pleadings, contracts, and estate planning materials.</li><li>Manage filings with state and federal courts, including electronic submissions, while ensuring compliance with court requirements.</li><li>Support attorneys in trial preparation and deliver assistance during trial proceedings.</li><li>Coordinate conference calls, video meetings, and other communications as needed.</li><li>Handle administrative tasks such as processing check requests, submitting expense reports, and maintaining accurate client files.</li><li>Collaborate with office services to manage large-scale document production, including copying and scanning.</li><li>Open and close client matters while maintaining proper organization of files in both electronic and physical formats.</li><li>Serve as a key member of the legal support team, providing assistance across the firm as required.</li><li>Perform additional duties as assigned to support overall operations.</li></ul><p>This Legal Assistant position is paying between $70,000 and $80,000 annually depending on experience. If interested in this Legal Assistant role apply today!</p>
<p>We are looking for an experienced Executive Assistant to join our team in New York, New York. This role is critical in providing high-level administrative support to ensure the smooth operation of executive functions. As a Contract-to-hire position, the ideal candidate will demonstrate the ability to adapt and excel in a dynamic environment while supporting organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain executives' calendars, ensuring all appointments, meetings, and events are accurately scheduled.</p><p>• Coordinate and arrange travel logistics, including booking flights, accommodations, and transportation.</p><p>• Prepare and organize materials for executive meetings, ensuring all necessary documents are available and well-presented.</p><p>• Act as the primary point of contact for internal and external stakeholders, handling inquiries and correspondence professionally.</p><p>• Assist in drafting and editing reports, presentations, and other documents for executive review.</p><p>• Track and prioritize tasks to meet deadlines and ensure the efficient execution of executive projects.</p><p>• Support the planning and coordination of special events, both internal and external.</p><p>• Maintain confidentiality and handle sensitive information with discretion.</p><p>• Monitor and order office supplies to ensure the executive team has necessary resources.</p><p>• Collaborate with other departments to facilitate communication and streamline processes.</p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p>Join a well-established, independent wealth management firm with a long-standing reputation for delivering personalized investment strategies to high-net-worth individuals, families, and institutions. Our client is seeking a Client Service Associate to support a dynamic Private Wealth Advisory team. This is an excellent opportunity for a motivated, detail-oriented professional looking to grow within the private wealth management space. You’ll be working directly with high-net-worth clients and gain hands-on exposure to multiple areas of the business—from onboarding and account servicing to client communications and marketing support.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Manage new client onboarding and account setup</p><p>· Handle day-to-day service requests (wires, transfers, maintenance)</p><p>· Support relationship management for select clients</p><p>· Liaise with attorneys, accountants, and custodians</p><p>· Prepare client communications and quarterly reports</p><p>· Assist in marketing efforts: update materials, create presentations, and support email campaigns</p><p>· Participate in developing better client communications and social media initiatives</p><p><br></p><p>For immediate consideration for this position please email Alex.Muzaurieta@roberthalf.</p>
<p><strong>Job Title: Paralegal – Real Estate Finance </strong></p><p>Location: Midtown Manhattan, New York City </p><p>Work Schedule: In-Person Office Hours: 8:30 AM – 5:00 PM </p><p>Salary Range: $100,000 – $150,000 annually </p><p>Bonus: Discretionary</p><p>Billing Target: 125 billable hours/month (1,500 annually)</p><p>PTO/Vacation: 9 fixed holidays + 1 floating holiday; 20 PTO days annually </p><p><br></p><p>Position Overview: A nationally recognized law firm with a strong presence in real estate, financial services, and transactional practices is seeking a highly experienced Paralegal to support its Real Estate Finance team in New York City. This is a hands-on, in-office role supporting attorneys on complex commercial loan closings, development projects, and acquisition transactions. This position offers the opportunity to work directly with attorneys on sophisticated transactions and contribute meaningfully to a busy and growing real estate finance practice. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><p> Assist attorneys throughout all phases of real estate finance transactions Conduct due diligence reviews, including title, survey, UCC, and zoning materials Draft and manage closing checklists, closing binders, and post-closing documentation Review and summarize commercial loan documents, leases, and related agreements Coordinate directly with clients, lenders, and title companies to facilitate smooth closings Organize and manage critical transaction documents, ensuring accuracy and version control Handle post-closing tasks such as document recording, distribution, and file maintenance Provide legal research and general paralegal support as needed Work Environment: </p><p> This position is fully in-office, located in a growing Midtown Manhattan office Team-oriented, collaborative environment with a focus on excellence and service Ideal for a proactive and detail oriented paralegal who is eager to contribute to a dynamic, high-level practice </p><p><br></p><p> If you're an experienced paralegal looking to take the next step in your career, we encourage you to apply for this challenging and rewarding opportunity.</p>
We are looking for a dedicated Customer Care Associate to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment within the waste and environmental management industry.<br><br>Responsibilities:<br>• Foster strong relationships with customers by actively listening and addressing their needs with customized solutions.<br>• Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience.<br>• Accurately document all customer interactions and transactions in organizational systems.<br>• Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction.<br>• Participate in ongoing training and coaching sessions to enhance skills and improve service delivery.<br>• Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries.<br>• Provide clear and concise information to customers regarding services, policies, and procedures.
<p><strong>Energy Trading (PHYSICAL) - Middle Office / P& L - Hedge Fund</strong></p><p><br></p><p>Our client the commodity division of a global Hedge Fund continues to build out their team based in NYC. This role directly supports the PHYSICAL Energy Trading team with a mix of P& L, risk and trading assistant type functions. Responsibilities include pricing, position recs, hedge analysis, end of day flash T0, and a full T+1 P& L, as well as market risk analytics. The firm's leadership is very well respected. The position is open due to a promotion to trading.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis. This role is based in Carlstadt, New Jersey, and offers an excellent opportunity to contribute to a fast-paced wholesale distribution environment. The ideal candidate will excel in administrative tasks and customer interactions, ensuring smooth operations and high-quality service.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely placement.<br>• Coordinate shipments and oversee the creation of shipping documentation.<br>• Generate and finalize invoices for completed orders.<br>• Scan and organize documents for record-keeping and compliance.<br>• Provide general administrative and clerical support to assist various departments.<br>• Respond to inbound customer inquiries promptly and professionally.<br>• Utilize Salesforce.com to track customer interactions and order details.
<p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Wall, New Jersey. In this role, you will play a key part in helping clients navigate the complexities of benefit plans and open enrollment processes while enhancing employee engagement through strategic communication. This is a long-term contract position with extensive training provided, making it an excellent opportunity for individuals seeking to build their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes and address their inquiries regarding benefit plans.</p><p>• Provide accurate and efficient data entry for both numeric and alphanumeric information.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Collaborate with team members to ensure streamlined administration of client benefit plans.</p><p>• Deliver exceptional customer service by responding promptly and professionally to client needs.</p><p>• Participate in comprehensive training sessions to gain industry knowledge and enhance your skill set.</p><p>• Support the development of strategic communication initiatives aimed at improving employee engagement.</p><p>• Maintain organized records and ensure data accuracy within internal systems.</p><p>• Troubleshoot basic issues related to benefit administration and escalate complex matters as needed.</p><p>• Continuously adapt to new processes and tools introduced during the training and operational phases.</p>
<p>We are looking for a Customer Service Specialist to join our team, tasked with building strong relationships with clients, addressing their inquiries, and delivering exceptional customer experiences. As the primary point of contact for diverse customer needs, the ideal candidate will thrive in a fast-paced, collaborative environment and demonstrate an empathetic, solutions-oriented approach.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
<p>We are looking for a dedicated Call Center Representative to join our team in the Wall, New Jersey area. In this long-term contract role, you will play a vital part in supporting clients within the health insurance industry by simplifying enrollment processes and enhancing employee engagement strategies. This position offers extensive training, making it an excellent opportunity for candidates eager to grow their skills in customer service and benefits administration.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes, ensuring smooth and efficient plan administration.</p><p>• Provide clear and strategic communication to improve employee engagement with benefit offerings.</p><p>• Perform accurate alphanumeric and numeric data entry to maintain client records.</p><p>• Utilize Outlook, Excel, and Word to manage correspondence, data tracking, and reporting.</p><p>• Respond promptly to client inquiries, resolving issues with professionalism and attention to detail.</p><p>• Collaborate with internal teams to streamline administrative procedures and enhance service delivery.</p><p>• Participate in training sessions to develop expertise in the health insurance and benefits administration sector.</p><p>• Maintain confidentiality and adhere to company policies regarding sensitive information.</p>
<p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
We are looking for a dedicated Customer Service Representative to join our team in Wayne, New Jersey. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic environment while delivering exceptional service to customers. In this role, you will play a vital part in ensuring smooth operations and client satisfaction.<br><br>Responsibilities:<br>• Assist customers on the showroom floor by addressing inquiries and providing product information.<br>• Plan and coordinate delivery routes to ensure efficiency and timely service.<br>• Communicate delivery updates to customers, including estimated times and status changes.<br>• Perform basic mathematical calculations as needed for pricing and order management.<br>• Create detailed price sheets using Excel to support sales and operations.<br>• Respond to inbound calls with professionalism, addressing customer questions and concerns.<br>• Accurately process order entries and maintain organized records.<br>• Handle both inbound and outbound calls to ensure effective communication with clients.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Edison, New Jersey. In this role, you will handle customer queries, resolve issues efficiently, and ensure a positive customer experience. This is an onsite position with a business casual dress code and free parking available.<br><br>Responsibilities:<br>• Respond to and resolve 30-80 Zendesk support tickets daily, ensuring timely resolution within 24-48 hours.<br>• Address customer concerns such as tracking issues, missing items, damaged products, or inquiries about product details.<br>• Conduct independent research to provide answers to complex customer questions.<br>• Process product returns and manage replacement orders for damaged items.<br>• Collaborate effectively with warehouse teams to ensure smooth operations; bilingual skills are a plus.<br>• Develop and maintain a strong understanding of product details to provide accurate information to customers.<br>• Handle challenging customer interactions professionally while maintaining the company's reputation.<br>• Offer additional support during peak periods, such as Black Friday, with increased availability.
<p>We are looking for a skilled Inside Sales Representative to join our team in Woodland Park, New Jersey. This Contract-to-permanent position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys connecting with customers to provide exceptional service. As part of the manufacturing industry, you will play a key role in ensuring customer satisfaction and contributing to sales growth.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers proactively to identify potential sales opportunities and recommend tailored products or services.</p><p>• Handle customer returns efficiently by presenting alternatives such as exchanges or other solutions.</p><p>• Utilize upselling and cross-selling techniques to enhance customer experience and drive revenue.</p><p>• Maintain an in-depth understanding of product features, company policies, and promotional campaigns to provide accurate information.</p><p>• Record all customer interactions and activities using designated organizational tools.</p><p>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues effectively.</p><p>• Collaborate with the sales team to provide quotes and support inside sales efforts.</p><p>• Manage both inbound and outbound calls with professionalism and courtesy.</p>
<p>We are looking for a dedicated Concierge to join our team in New York, NY. This Contract position requires an individual with exceptional customer service skills to represent the brand and deliver outstanding hospitality to tenants and visitors. The role involves working in-person Wednesday through Sunday, with a focus on creating a welcoming and seamless experience for all.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for tenants and visitors, offering a warm and attentive greeting.</p><p>• Provide assistance with navigating the premises and access to services, ensuring smooth interactions.</p><p>• Coordinate and support leasing tours for prospective tenants, including preparing access, arranging gifts, and maintaining knowledge of property offerings.</p><p>• Assist in onboarding new tenants by organizing orientation tours, preparing welcome materials, and managing signage.</p><p>• Maintain and update the retail discount program, ensuring all promotions are current and relevant.</p><p>• Process transactions for gift card sales and keep accurate records of all activities.</p><p>• Address inquiries and resolve complaints through various platforms while delivering solutions in a customer-focused manner.</p><p>• Arrange and confirm dining, recreational, and business activities upon request, ensuring timely responses.</p><p>• Contribute to monthly data tracking and reporting to support client needs.</p><p>• Follow security and emergency procedures to ensure the safety of all individuals within the property.</p>
