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41 results for Medical Customer Service Specialist in Thousand Oaks, CA

Insurance Authorization Specialist
  • Long Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 24.00 USD / Hourly
  • <p>We are seeking a highly organized and detail-oriented <strong>Insurance Authorization Specialist</strong> with proven <strong>Microsoft Excel expertise</strong> to join our team. In this critical role, you will be responsible for securing insurance authorizations and ensuring compliance with pre-approval requirements for medical services and procedures. If you thrive in fast-paced environments and are motivated by efficiency and accuracy, we want to hear from you!</p><p><strong>Key Responsibilities</strong></p><ul><li>Obtain and manage authorizations from insurance providers for medical services and procedures.</li><li>Track and document authorization statuses in systems, spreadsheets, and other databases.</li><li>Maintain organized records in <strong>Microsoft Excel</strong> for tracking deadlines, approvals, and patient-specific insurance requirements.</li><li>Collaborate with medical staff and billing departments to ensure insurance approvals align with patient care plans.</li><li>Communicate with patients and insurance companies to address issues, verify coverage requirements, or request additional documentation.</li><li>Proactively follow up on pending authorizations to avoid delays in medical services.</li><li>Ensure compliance with HIPAA regulations and insurance provider-specific policies.</li></ul><p><br></p>
  • 2025-09-05T23:24:22Z
Medical Insurance Verifications Specialist
  • San Pedro, CA
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 29.00 USD / Hourly
  • <p>We are looking for a diligent and organized Medical Insurance Verifications Specialist to join our team at a growing Sub-Acute Care Center. This unique role requires a candidate with a special combination of administrative skills and direct experience in health care, particularly in the areas of authorizations and insurance verification.</p><p><br></p><p>Responsibilities:</p><ul><li>Verify patient insurance coverage, including validating benefits and eligibility, and ensure accurate data entry in our patient record system.</li><li>Process referrals, pre-authorizations, and pre-certifications for patients.</li><li>Coordinate with healthcare providers, patients, and insurance companies to obtain authorizations for patient treatment.</li><li>Communicate effectively and courteously with patients and their representatives, physicians, other hospital personnel, and insurance companies.</li><li>Manage and oversee administrative tasks and office operations to ensure the facility runs smoothly and efficiently.</li><li>Maintain strict confidentiality of patient health information in compliance with health insurance portability and accountability act (HIPAA) regulations.</li><li>Assist with administrative duties such as answering phones, scheduling appointments, and filing paperwork.</li></ul>
  • 2025-08-22T18:44:03Z
Insurance Verification Representative
  • Long Beach, CA
  • onsite
  • Temporary
  • 22.00 - 27.00 USD / Hourly
  • <p>We are currently seeking a detail-oriented and proactive <strong>Insurance Verification Representative</strong> to join our dynamic team and support patients by identifying coverage options and reducing surprises related to billing.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an <strong>Insurance Verification Representative</strong>, your key duties will include:</p><ul><li>Contacting insurance providers to verify patient eligibility, coverage, and benefits.</li><li>Completing detailed verification of copays, deductibles, co-insurance amounts, and out-of-pocket expenses.</li><li>Accurately entering and updating patient insurance information in the Electronic Medical Records (EMR) or billing system.</li><li>Communicating insurance eligibility details with patients in an easy-to-understand, professional manner.</li><li>Providing guidance to patients regarding their financial obligations, including potential costs and payment plan options.</li><li>Collaborating directly with front office staff, billing teams, and clinical departments to ensure all insurance information is accurately documented prior to medical services being rendered.</li><li>Resolving discrepancies with insurance claims and quickly addressing any issues related to denied or rejected verifications.</li><li>Maintaining compliance with HIPAA regulations and other applicable laws regarding patient confidentiality.</li></ul><p><br></p>
  • 2025-09-09T17:44:08Z
Surgery Medical Billing Specialist
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 30.00 USD / Hourly
  • <p>Are you an experienced medical billing professional with a background in surgery billing, ASC (Ambulatory Surgery Center) operations, and expertise in EPIC software? Do you thrive in a fast-paced environment and have a proven track record in medical insurance collections? If so, we want to hear from you! Robert Half is partnering with a leading healthcare provider to find a detail-oriented <strong>Surgery Medical Billing Specialist</strong> to join their team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process, review, and submit medical billing claims specific to surgical procedures using EPIC software.</li><li>Accurately code surgeries and other medical services in compliance with healthcare regulations.</li><li>Collaborate with ASC teams to ensure seamless coordination of patient billing and documentation.</li><li>Perform insurance verifications and communicate with payers to resolve claim issues or discrepancies.</li><li>Manage and monitor accounts receivable, following up on unpaid claims to improve collections.</li><li>Research and resolve denials and appeals to maximize reimbursement.</li><li>Maintain strict adherence to HIPAA regulations and patient confidentiality protocols.</li><li>Provide regular reporting on billing activities, payment trends, and collections performance</li></ul><p><br></p>
  • 2025-08-23T20:59:04Z
Receptionist
  • Manhattan Beach, CA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • We are looking for an organized and detail-oriented Receptionist to join our team in Manhattan Beach, California. In this Contract position, you will serve as the first point of contact for clients and visitors, ensuring smooth communication and efficient administrative support. This role requires excellent interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and welcoming demeanor, serving as the first point of contact.<br>• Answer and manage a multi-line phone system effectively, ensuring calls are directed to the appropriate staff.<br>• Handle switchboard operations for phone systems ranging from 1 to 10 lines.<br>• Respond promptly to inbound calls and provide accurate information or assistance.<br>• Maintain a clean and organized reception area to promote a detail-oriented image.<br>• Assist with administrative tasks, including scheduling appointments and handling basic correspondence.<br>• Support the team with additional receptionist duties as needed to ensure smooth office operations.<br>• Collaborate with staff to resolve inquiries and provide excellent customer service.
  • 2025-08-29T16:09:34Z
Collections Specialist
  • Glendale, CA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>·        Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>·        Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>·        Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>·        Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>·        Reconcile customer payments with outstanding balances.</p><p>·        Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>·        Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>·        Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>·        Generate and analyze reports on accounts receivable aging and collection performance.</p><p>·        Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>·        Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
  • 2025-09-09T23:28:44Z
Receptionist
  • Woodland Hills, CA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
  • 2025-08-25T08:58:57Z
Receptionist
  • Woodland Hills, CA
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818</p>
  • 2025-08-25T08:58:57Z
Sales Support
  • Long Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • Inside Sales Position<br> <br>Daily Responsibilities:<br> <br>• Special Projects & Campaigns<br>• CRM upkeep<br>• Process Quotes<br>• Process SOP for New Clients<br>• Assist with New Client On-Boarding <br>• Mining & Research for Sales Leads<br>• Provide friendly Customer Service to Clients<br>• Assist Sales & Marketing Team<br>• Prospecting<br>• Data Entry<br>• Administration Duties<br>• Vendor Interaction<br>• Assist Team Members<br>• Communicate effectively with clients and vendors<br> <br>REQUIRED SKILLS<br> <br>• Minimum Education: H.S. Diploma/GED<br>• General Computer Literacy (Outlook, Word and Excel)<br>• Ability to Perform Basic Math Skills<br>• Good Interpersonal Skills<br>• Able to Work Under Pressure<br>• Able to Handle Multiple Priorities<br>• Read, Speak and Write English Fluently<br>• Successfully Complete Required Background Check<br>• Ability to sit for long periods of time<br>• Ability to use computer keyboard for long periods of time<br>• Able to work 20 hrs. per week
  • 2025-08-12T23:13:45Z
Receptionist
  • Torrance, CA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for an experienced Receptionist to join our team in Torrance, California. In this role, you will be the first point of contact for visitors and callers, ensuring efficient and attentive communication. This is a long-term contract position, ideal for someone with strong organizational skills and a friendly demeanor.<br><br>Responsibilities:<br>• Manage a multi-line phone system, including answering and routing inbound calls promptly and accurately.<br>• Greet visitors with a detail-oriented approach and provide assistance as needed.<br>• Maintain the reception area to ensure it is welcoming and organized.<br>• Handle switchboard operations efficiently, managing calls across multiple lines.<br>• Provide support for administrative tasks, such as scheduling appointments and distributing mail.<br>• Deliver excellent customer service to both internal and external stakeholders.<br>• Coordinate communication between departments when necessary.<br>• Keep accurate records of visitor logs and other relevant documentation.<br>• Assist with part-time reception duties as required.
  • 2025-09-05T21:24:10Z
Patient Biller – Hospital
  • Encino, CA
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 32.00 USD / Hourly
  • <p>The Patient Biller will be responsible for managing insurance billing, resolving denials, and submitting accurate claims using UB04 forms to ensure timely payment and compliance. This role is critical to supporting the hospital's revenue cycle operations and maintaining first-class patient experience.</p><p><strong>Primary Responsibilities:</strong></p><ul><li>Review, prepare, and submit claims using proper UB04 forms.</li><li>Analyze and resolve insurance denials by researching claim discrepancies and reprocessing claims when necessary.</li><li>Communicate with insurance payers to ensure accurate reimbursement and address claim inquiries.</li><li>Collaborate with the billing and collections team to meet monthly revenue goals.</li><li>Maintain compliance with all federal, state, and organizational policies regarding billing and insurance protocols.</li><li>Deliver timely updates to supervisors regarding claim statuses, trends in denials, and payer-specific issues.</li></ul><p><br></p>
  • 2025-09-05T23:13:52Z
Sr. Accounting Lead
  • West Hollywood, CA
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are looking for an experienced Sr. Accounting Lead to join our client's team in West Hollywood, California. In this role, you will oversee critical accounting operations, ensuring accuracy and compliance across financial reporting, payroll, and vendor management. This position offers an opportunity to contribute to the growth and efficiency of this unique and dynamic organization by implementing best practices and maintaining strong financial controls.</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end close processes, including preparing workpapers, reviewing reconciliations, and assembling financial statements with variance analysis.</p><p>• Oversee bookkeeping and vendor management activities, ensuring accurate coding and reconciliation of transactions while maintaining quality standards.</p><p>• Coordinate accounts payable processes, including vendor onboarding, payment approvals, and tracking early-pay discounts.</p><p>• Ensure accurate invoicing and accounts receivable aging, collaborating with sales teams to enforce credit rules and manage collections.</p><p>• Reconcile inventory reports with financial records, documenting adjustments and maintaining discipline around landed-cost entries.</p><p>• Monitor daily cash flow, prepare weekly payment runs, and maintain a 13-week cash forecast for management review.</p><p>• Lead compliance activities, including sales tax reporting, year-end financial statements, and regulatory filings.</p><p>• Develop and enforce internal financial controls to safeguard company assets and optimize operational efficiency.</p>
  • 2025-09-08T01:14:05Z
Receptionist
  • Pasadena, CA
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We currently have an opening for an articulate, skilled Receptionist. In this role, you will greet visitors, handle incoming calls and perform general administrative duties. Proficient Receptionists will also assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks.</p><p><br></p><p>·        Answer and direct phone calls in a polite and friendly manner</p><p>·        Welcome visitors in a warm and friendly manner, and answer any questions visitors have</p><p>·        Maintain reception area and all common areas in a clean and tidy manner at all times</p><p>·        Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</p><p>·        Keep detailed and accurate records of visitor requests and of calls received</p><p>·        Receive deliveries; sort and distribute incoming mail</p><p>·        Take inventory of supplies and restock as needed</p><p>·        Maintain the general office filing system</p>
  • 2025-09-03T21:34:20Z
Receptionist
  • Pasadena, CA
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We currently have an opening for an articulate, skilled Receptionist. In this role, you will greet visitors, handle incoming calls and perform general administrative duties. Proficient Receptionists will also assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks.</p><p><br></p><p>·        Answer and direct phone calls in a polite and friendly manner</p><p>·        Welcome visitors in a warm and friendly manner, and answer any questions visitors have</p><p>·        Maintain reception area and all common areas in a clean and tidy manner at all times</p><p>·        Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</p><p>·        Keep detailed and accurate records of visitor requests and of calls received</p><p>·        Receive deliveries; sort and distribute incoming mail</p><p>·        Take inventory of supplies and restock as needed</p><p>·        Maintain the general office filing system</p>
  • 2025-09-03T21:34:20Z
Receptionist
  • Beverly Hills, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • We are looking for a detail-oriented and courteous Receptionist to join our team on a contract basis in Beverly Hills, California. In this role, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and organized front desk environment. This is a contract position designed to provide coverage while the regular receptionist is out of town.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring all inbound calls are answered promptly and directed appropriately.<br>• Greet and assist visitors with courtesy, creating a positive first impression.<br>• Maintain an organized and efficient reception area, ensuring all documentation and supplies are readily available.<br>• Handle inquiries and provide accurate information about company services or direct them to the correct department.<br>• Support administrative tasks such as filing, data entry, and scheduling as needed.<br>• Monitor and manage incoming mail and packages, ensuring timely distribution.<br>• Coordinate with internal teams to ensure seamless communication and workflow.<br>• Uphold confidentiality and professionalism in all interactions and tasks.
  • 2025-09-09T22:34:48Z
Front Desk Coordinator - 3 Days A Week
  • El Segundo, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for Part-Time Receptionist position with a management and operations consulting firm that supports businesses with process improvements, financial oversight, and administrative solutions. This is a long-term contract role scheduled for Mondays, Tuesdays, and Wednesdays, 8:00 a.m. – 5:00 p.m.</p><p><br></p><p>The office environment is quiet, professional, and team-oriented, and the client is seeking someone who is calm, reliable, and detail-oriented.</p><p>Key Responsibilities:</p><ol><li>Greet visitors and maintain a professional front office environment</li><li>Validate and organize employee expense reports</li><li>Prepare reimbursement forms and submit to the purchasing office</li><li>Send internal directive emails and updates</li><li>Process approved travel and purchase requests</li><li>Coordinate with the remote Operations Manager on routine office tasks</li><li>Provide general administrative support as needed</li></ol><p>If you are available for this opportunity and interested in moving forward, please reply to confirm your continued interest and availability.</p><p>Looking forward to your response.</p>
  • 2025-08-28T21:33:45Z
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