We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in assisting individuals with the enrollment process, ensuring accuracy and providing exceptional support. This position offers the opportunity to work in the dynamic healthcare industry, contributing to a seamless onboarding experience for new members.<br><br>Responsibilities:<br>• Respond to inquiries from internal and external customers, providing timely and attentive assistance.<br>• Resolve issues and concerns related to enrollment through claims, emails, and call tracking systems.<br>• Accurately enter and maintain enrollment applications and member information in the company's database.<br>• Process enrollment applications and manage dis-enrollments, ensuring compliance with guidelines.<br>• Verify enrollment statuses with clients and address discrepancies as needed.<br>• Investigate and resolve system rejections related to enrollment data.<br>• Collaborate with team members to address exceptions and take corrective actions to ensure proper member enrollment.<br>• Conduct daily and monthly reconciliation of files and verify data accuracy against source documents.<br>• Maintain organized records in the enrollment database and manage member eligibility changes.<br>• Perform other duties as assigned to support the enrollment process.
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team. In this long-term contract position, you will play a pivotal role in ensuring smooth order processing, accurate data management, and outstanding customer support. This is an excellent opportunity to utilize your skills in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end order processing, including invoicing, fulfillment, and inventory analysis.</p><p>• Identify and resolve issues in daily order operations, collaborating with other team members to ensure efficiency.</p><p>• Provide guidance and support to customer service representatives in completing their assigned tasks.</p><p>• Train team members on department processes and ensure adherence to established procedures.</p><p>• Suggest process improvements to management based on insights gained from customer interactions and order workflows.</p><p>• Oversee account and customer data management to maintain accuracy and streamline order processing.</p><p>• Handle returns, ensuring proper documentation and resolution.</p><p>• Process international documents and related transactions accurately and efficiently.</p>
We are looking for a dedicated Customer Service Representative to join our team in West Covina, California. This is a contract-to-permanent position that offers the opportunity to grow professionally while directly assisting customers. The ideal candidate will be patient, detail-oriented, and capable of thriving in a dynamic environment.<br><br>Responsibilities:<br>• Handle inbound and outbound customer calls with professionalism and empathy.<br>• Provide accurate and timely assistance to customers, addressing inquiries and resolving issues.<br>• Maintain detailed records of interactions and follow-ups using company systems.<br>• Deliver exceptional service during busy periods, such as open enrollment seasons.<br>• Collaborate with team members to ensure consistent and high-quality customer care.<br>• Demonstrate adaptability to varying workloads, balancing fast-paced days with slower periods.<br>• Support customer needs in multiple languages, including Vietnamese, Mandarin, or Spanish, as applicable.<br>• Utilize Microsoft Word and Outlook for correspondence and data management.<br>• Uphold company values by fostering loyalty and trust with customers.<br>• Participate in training sessions to continuously improve customer service skills.
We are looking for a dedicated Customer Service Representative to join our team in Los Alamitos, California. In this long-term contract position, you will play a critical role in managing customer orders, ensuring smooth communication, and maintaining high levels of customer satisfaction. This is an excellent opportunity for individuals with a passion for delivering exceptional service within the electronics industry.<br><br>Responsibilities:<br>• Manage customer orders from initiation to final delivery, ensuring timely communication of any exceptions or issues to customers, sales teams, and management.<br>• Process orders within designated response deadlines, adhering to specific customer channel requirements.<br>• Perform routine system maintenance, resolving order exceptions, documenting them accurately, and ensuring warehouse compliance with special instructions.<br>• Address order-related challenges by collaborating with departments such as Credit and Sales Operations, and coordinating with shipping carriers to resolve shipment delays or errors.<br>• Monitor back orders and ensure timely fulfillment, including working with inventory planners and assessing alternative stock locations.<br>• Collaborate with the Allocation Administrator to prioritize orders and ensure accurate processing.<br>• Track and release back-ordered products promptly upon warehouse receipt, maintaining adherence to account schedules.<br>• Generate and deliver requested customer reports, such as product availability or order status, within specified timelines.<br>• Update and maintain detailed customer profiles, ensuring accurate account administration.<br>• Research and process customer credits and debits efficiently, ensuring completion within 24 hours.
<p>We are seeking a reliable and detail-oriented <strong>Patient Access Representative</strong> to support the <strong>Emergency Department</strong> at a busy healthcare facility in <strong>Tarzana</strong>. This role plays a key part in ensuring an efficient, accurate, and compassionate patient intake experience in a fast-paced emergency care setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and <strong>check in patients</strong> upon arrival to the Emergency Department</li><li>Accurately collect and verify patient demographic and insurance information</li><li>Register patients in hospital systems in a timely and compliant manner</li><li>Communicate calmly and professionally with patients and families during high-stress situations</li><li>Collaborate closely with nursing and clinical staff to support patient flow</li><li>Maintain accurate documentation and update patient records in real time</li><li>Follow hospital policies, HIPAA regulations, and Emergency Department protocols</li></ul>
<p>We are seeking a dependable, detail-oriented <strong>Patient Access Representative</strong> to support the <strong>Emergency Department</strong> at a busy healthcare facility in <strong>Burbank</strong>. This role is critical in ensuring a smooth, efficient, and compassionate patient intake process in a fast-paced, high-acuity environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and <strong>check in patients</strong> as they arrive to the Emergency Department</li><li>Accurately collect and verify patient demographic and insurance information</li><li>Register patients in hospital systems while maintaining compliance with privacy regulations</li><li>Communicate clearly and compassionately with patients and families during stressful situations</li><li>Collaborate closely with clinical and nursing staff to ensure timely patient flow</li><li>Maintain accurate documentation and update patient records in real time</li><li>Adhere to hospital policies, HIPAA guidelines, and emergency department protocols</li></ul>
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
We are looking for a dedicated Receptionist to join our healthcare team in Long Beach, California. This long-term contract role involves providing essential front-office and administrative support in a fast-paced clinical environment. The ideal candidate will ensure smooth daily operations and uphold the highest standards of patient service.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-ins and appointment scheduling.<br>• Conduct medical insurance verifications and handle prior authorization requests efficiently.<br>• Ensure accurate and timely completion of patient visits, including verifying provider treatment plans and documentation.<br>• Review billing and coding details and coordinate with the billing team to ensure proper processing.<br>• Answer inbound calls promptly, addressing patient inquiries and directing calls appropriately.<br>• Provide administrative assistance to the Practice Manager and Clinical Administrator as required.<br>• Maintain organized records and files to support seamless clinic operations.<br>• Deliver exceptional customer service to patients and visitors, fostering a welcoming environment.
We are looking for a dedicated and personable Customer Service Representative to join our team on a contract basis in Glendale, California. In this role, you will serve as the first point of contact for tenants, ensuring their inquiries are addressed efficiently and with professionalism. This is a fully on-site position, offering an excellent opportunity to build connections and provide outstanding support in a dynamic environment.<br><br>Responsibilities:<br>• Respond to tenant inquiries via phone, providing accurate information and solutions.<br>• Direct tenants to the appropriate departments based on their needs and concerns.<br>• Maintain up-to-date knowledge of property management systems and processes.<br>• Deliver exceptional customer service by addressing issues promptly and professionally.<br>• Collaborate with team members to ensure seamless communication and client satisfaction.<br>• Utilize technology effectively to manage tenant records and track interactions.<br>• Build positive relationships with tenants to foster trust and reliability.<br>• Handle sensitive information with discretion and maintain confidentiality.<br>• Assist in resolving tenant complaints while adhering to company policies.<br>• Ensure all communication aligns with company standards and enhances tenant experience.
<p>We are looking for an experienced and detail-oriented Accounts Receivable Clerk to join our team in Torrance, California. In this role, you will oversee a variety of accounts receivable functions, ensuring financial transactions are accurately processed and documented. This position offers the opportunity to contribute to a dynamic healthcare environment while supporting essential financial operations. This is a long-term contract role.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts receivable transactions, including payments, credit card receipts, and check deposits, in alignment with company policies.</p><p>• Reconcile accounts receivable records to ensure accurate application of payments and proper ledger maintenance.</p><p>• Manage billing activities, including issuing invoices and statements, and follow up on overdue accounts to ensure timely collections.</p><p>• Handle daily cash receipts and lockbox deposits efficiently and accurately.</p><p>• Review and ensure compliance with sales tax regulations across multiple states.</p><p>• Address and resolve discrepancies related to payments, billing issues, and customer inquiries promptly.</p><p>• Generate and analyze accounts receivable aging reports to monitor outstanding balances and collections.</p><p>• Prepare and distribute credit memos to customers as required.</p><p>• Support month-end closing activities related to accounts receivable, ensuring accurate reporting.</p><p>• Process intercompany accounts receivable transactions and prepare relevant financial reports.</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p><br></p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
Your role as an Outbound Sales Advocate III As an Outbound Sales Advocate III at SkyOne Federal Credit Union, you will be at the forefront of member engagement, consistently exceeding sales expectations while demonstrating a strong grasp of operational processes, including audits, compliance, and business account maintenance. Your role not only involves cultivating and deepening member relationships through high-quality consultative service but also actively supporting team development by sharing best practices and reinforcing positive sales behaviors. You will be responsible for a variety of tasks, including processing transactions, updating accounts, opening new accounts, and handling loan applications-all while adhering to the Credit Union's rigorous service standards.<br><br>With a focus on outbound sales and exceptional service, you will contribute to business development efforts, ensuring that members receive value-added products and services that meet their specific needs, all within a supportive team environment that promotes accountability and innovation.<br><br>What Matters Most To thrive as an Outbound Sales Advocate III at SkyOne Federal Credit Union, you need a unique blend of skills and attributes that drive both sales performance and exemplary member service. Punctuality is essential, as daily attendance directly impacts team efficiency and success. You must possess excellent communication skills, handling outgoing calls with professionalism and courtesy while adhering to established guidelines.<br><br>A deep understanding of the credit union's financial goals and strategic direction will enable you to proactively support sales and service initiatives. Advanced knowledge of our products and services is crucial, allowing you to assess financial needs accurately and offer tailored solutions. Sales acumen is key, as you'll be expected to consistently exceed targets and model best practices for peers.<br><br>Additionally, proficiency in handling various transactions while ensuring compliance with relevant regulations is vital. Your ability to mentor new hires and engage in peer shadowing will further elevate team performance and contribute to a thriving service culture.<br><br>Qualifications <br>• Minimum of 3 years' experience in a financial services call center.<br>• Must be able to work onsite from the Dallas location 5 days a week and attend Credit Union sponsored community events based on business needs.<br>• Strong cross-selling and telemarketing skills.<br>• Excellent member service, interpersonal, written, and telephone communication skills.<br>• Effective training, shadowing, and peer-mentoring skills.<br>• Must have a high level of interpersonal skills to handle sensitive and confidential situations.<br>• Ability to exercise discretion and sound judgment.<br>• Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.<br>• Strong organizational skills and ability to manage multiple priorities.<br>• Strong knowledge and understanding of financial products and services.<br>• Windows, Word, Excel, and Internet proficiency.<br>• A high degree of confidentiality.<br>• A positive, professional image within the workplace.<br>• Effective verbal and written communication skills.
The Credits and Collections Coordinator is responsible for assisting with the invoicing and pricing process for customer orders, ensuring accuracy and compliance with internal protocols. This includes daily invoice verification, applying freight and extra charges, and placing orders on hold when necessary. <br>Responsibilities and Essential Functions: <br>• Manage daily invoicing: ensure all orders are priced, apply freight, place unpriced or PAS orders on hold, and email non-EDI invoices to customers; confirm delivery of extra charges when applicable<br>• Process weekly trouble settlements, including pricing, redelivery, and related fees<br>• Contact customers weekly to coordinate PAS returns<br>• Apply freight and additional charges to all restock orders weekly<br>• Price PAS orders and process returns weekly<br>• File truck claims as needed<br>• Support AR by investigating large cash receipt shortages and applying unidentified credits<br>• Apply daily pricing or quality credits to orders per sales team <br>• Assist AP in resolving discrepancies on brokerage, purchased product, and outside purchase bills<br><br>Required Knowledge, Skills, Qualifications, Experience: <br>• Bachelor’s degree in Accounting, Finance, Economics or related field <br>• 3-5 + Years of experience in accounting or finance-related role<br>• Understanding of invoicing, billing processes, order reconciliation, and settlements <br>• Proficiency in accounting software and Microsoft Suite (Outlook, Excel) <br>• Experience with ERP<br>• Attention to detail, problem-solving skills, and organization abilities <br>• Ability to manage daily and weekly tasks independently and meet strict deadlines<br>• Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment<br>• Ability to work independently while collaborating with cross-functional teams <br>• Willingness to learn, adapt, and ask insightful questions to gain clarity
We are looking for a skilled Receptionist to join our team in Los Angeles, California. In this contract position, you will be the first point of contact for visitors, vendors, and employees, ensuring a welcoming and detail-oriented environment. You will play a crucial role in providing administrative and concierge support while maintaining operational efficiency and delivering outstanding customer service.<br><br>Responsibilities:<br>• Greet and assist visitors, vendors, and employees with a high level of attention to detail and hospitality.<br>• Manage the check-in process for guests, ensuring accuracy and adherence to security protocols.<br>• Provide guidance on amenities, wayfinding, and organizational information to enhance the visitor experience.<br>• Answer and direct incoming calls, distribute messages, and coordinate communication with employees.<br>• Oversee scheduling for conference rooms to optimize usage and support meeting requirements.<br>• Maintain the reception and front office areas, ensuring cleanliness and a presentable appearance at all times.<br>• Assist with mailroom operations, including the coordination of courier services and vendor relationships.<br>• Develop and nurture client relationships while ensuring service standards and performance metrics are met.<br>• Support special requests and workplace services with proactive problem-solving and coordination.<br>• Collaborate with team members to enhance workplace programs and amenities.
<p>We are looking for a dedicated Medical Front Desk Specialist to join our team in Beverly Hills, California. The Medical Front Desk Specialist will play a vital role in ensuring smooth front desk operations while delivering outstanding service to patients. The role requires strong organizational skills and a commitment to maintaining a detail-oriented and welcoming environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients warmly and courteously to create a positive first impression.</p><p>• Schedule, confirm, and adjust patient appointments using scheduling software while coordinating follow-ups.</p><p>• Communicate office policies and procedures clearly to patients to ensure understanding and compliance.</p><p>• Verify and process patient forms and insurance details with accuracy and confidentiality.</p><p>• Update patient records and manage data entry tasks to maintain compliance with medical regulations.</p><p>• Follow up with patients and leads via calls to schedule appointments and address inquiries.</p><p>• Coordinate scheduling of follow-up visits with patients and staff to optimize workflow.</p><p>• Provide administrative support to medical personnel and office management as required.</p>
<p>The Community Center Associate will be based at one or more Medicare-focused community centers and will provide high-quality customer service to members and seniors in the local community. This role serves as a community-facing representative and plays a key part in building and maintaining a positive organizational reputation. The position is customer-facing with sales-related responsibilities and is driven by a mission to deliver culturally sensitive healthcare solutions to seniors. Bilingual proficiency in <strong>Mandarin and/or Cantonese</strong> is required to effectively support members and community participants.</p><p><br></p><p>Schedule: Full-time (40 hours per week). Availability to work some Saturdays is required.</p><p><br></p><p>Essential Functions & Responsibilities</p><ul><li>Provide exceptional customer service at assigned community center locations.</li><li>Offer in-language support to members regarding benefits and access to care.</li><li>Serve as a Medicare resource, providing in-language guidance to community members with questions about Medicare options.</li><li>Schedule, plan, and coordinate health and wellness events held at community centers, including logistics and setup.</li><li>Communicate and coordinate general building maintenance or repair needs with the appropriate facilities team.</li><li>Maintain inventory of equipment, supplies, and promotional or marketing materials.</li><li>Track and monitor visitor traffic and utilization of services.</li><li>Conduct routine inspections to ensure equipment is functioning properly and meets quality standards.</li><li>Manage use of center space for classes, activities, and trainings while ensuring cleanliness and safety.</li><li>Collaborate with internal teams to identify and develop programs and activities that add value to the community.</li><li>Participate in and support member and community events, including outreach events, informational booths, festivals, and cultural or religious gatherings.</li><li>Perform additional duties as assigned.</li></ul>
<p>We are looking for a Sales Coordinator to join our client's team on a contract basis in Encino, California. This role is essential in assisting the sales team with administrative tasks, data management, and customer support to ensure smooth operations. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage order entries accurately to support the sales team's operations.</p><p>• Collaborate with the sales team to prepare and deliver compelling sales presentations.</p><p>• Assist in executing brand marketing strategies to enhance customer engagement and market reach.</p><p>• Maintain and update databases with precise data entry to ensure records are current and accessible.</p><p>• Support B2B marketing initiatives by coordinating and implementing targeted campaigns.</p><p>• Respond to customer inquiries, providing timely and thorough assistance.</p><p>• Generate reports and analyze sales data to identify trends and opportunities.</p><p>• Coordinate with internal departments to ensure seamless communication and workflow.</p><p>• Help in organizing sales meetings and training sessions for team development.</p><p>• Contribute to improving operational processes and enhancing efficiency within the sales department.</p>
<p>Position Overview</p><p>Our client is seeking a highly organized and professional Administrative Assistant to support the <strong>MILSATCOM Systems Engineering, Integration, and Test (MSEIT)</strong> program. This role provides critical administrative and office management support within a fast-paced, highly collaborative government contracting environment supporting U.S. Air Force and Space Force missions. The ideal candidate is detail-oriented, proactive, and experienced in executive-level administrative support within a defense, military, or large enterprise setting.</p><p>Key Responsibilities</p><ul><li>Provide comprehensive administrative support to the MSEIT program team, including leadership and technical staff</li><li>Coordinate and facilitate internal and external meetings, including conference room scheduling, meeting setup and breakdown, and preparation of meeting materials</li><li>Professionally interface with senior leadership, government customers, vendors, and internal personnel</li><li>Create, format, proofread, and distribute documents using Microsoft Office (Word, Excel, PowerPoint)</li><li>Assist with processing purchase requests and tracking related documentation</li><li>Manage visitor access processes, including verification in Visitor Access Request Systems (VARS)</li><li>Maintain and track badges and access credentials</li><li>Prepare and manage Monthly Activity Reports (MAR)</li><li>Maintain unclassified rosters and serve as backup support for classified roster management</li><li>Coordinate and distribute incoming and outgoing mail</li><li>Support office operations and special projects as assigned</li></ul><p><br></p>
<p>We are looking for an organized Receptionist to join our team in Santa Barbara, California. In this contract-to-permanent position, you will play a key role in managing daily office operations, supporting attorneys, and ensuring a welcoming environment for clients. This role offers an excellent opportunity to contribute to the success of a dynamic legal office.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming correspondence, including mail, faxes, and courier deliveries, ensuring timely routing and responses.</p><p>• Organize and maintain office documents within the document management system, ensuring accessibility and accuracy.</p><p>• Schedule appointments and coordinate office calendars to optimize workflow.</p><p>• Uphold confidentiality standards by safeguarding sensitive client and attorney information.</p><p>• Maintain a clean and organized lobby or waiting area, offering refreshments to clients as needed.</p><p>• Monitor office supplies inventory, place orders, and evaluate new products to ensure smooth operations.</p><p>• Perform basic preventive maintenance on office equipment and coordinate repairs as necessary.</p><p>• Represent the office as a courier by delivering documents to court clerks, post offices, banks, and supply stores.</p><p>• Support the organization’s reputation by taking initiative to address unique requests and explore ways to enhance office processes.</p>
