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12 results for Customer Service Manager in Stamford, CT

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-20T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-05-14T00:00:00Z

Customer Service Representative

Hoboken, NJ
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a personable and motivated Customer Service Representative to join a Contract assignment in Jersey City, New Jersey. This opportunity is well suited for someone who combines strong client-facing service skills with a sales-oriented mindset and enjoys helping prospective residents navigate their housing options. The position focuses on creating a positive experience from first inquiry through move-in while supporting leasing performance and resident satisfaction. Responsibilities: • Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits. • Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally. • Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system. • Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience. • Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns. • Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents. • Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts. • Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed.
2026-05-21T00:00:00Z

Customer Service Representative

Northvale, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently. Responsibilities: • Enter and update order details, customer account information, and service-related records with accuracy and attention to detail. • Share repair estimate information with customers and help coordinate timely follow-up communication. • Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed. • Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary. • Review incoming fax communications and distribute documents to the correct individuals or departments. • Support day-to-day administrative activities that help the customer service function operate smoothly. • Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
2026-05-21T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment. Responsibilities:• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.• Handle claims related to damaged shipments and follow through on documentation needed for resolution.• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.
2026-05-15T00:00:00Z

Creative Services Manager

New York, NY
remote
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for a highly organized and detail-oriented Creative Services Manager to join our team in New York, New York. This is a long-term contract position that requires a proactive individual with strong leadership skills and experience in managing creative design processes. The role involves overseeing design projects, coordinating resources, and ensuring the delivery of high-quality creative solutions. Responsibilities: • Manage the intake and prioritization of design requests for clients, new business initiatives, and internal projects. • Develop resource and capacity plans across a global design team to ensure optimal workflow. • Establish and maintain project workflows, timelines, and budget tracking to meet deadlines. • Oversee art direction and quality assurance for all deliverables, ensuring brand consistency. • Handle vendor and freelance management, including contracts, onboarding, invoicing, and print production coordination. • Create detailed project estimates and proposals tailored to client needs. • Act as the primary liaison between design teams, account teams, and stakeholders to ensure alignment. • Maintain and organize asset archives using platforms such as SharePoint. • Serve as the central hub for brand identity, ensuring adherence to visual standards across teams.
2026-04-16T00:00:00Z

showroom manager

New York, NY
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a showroom manager to lead the daily guest experience and operational flow of our retail furniture showroom. This contract to permanent placement opportunity is ideal for someone who enjoys blending customer service, sales support, and administrative coordination in a design-focused environment. The person in this role will help create a welcoming showroom atmosphere, strengthen client relationships, and support business growth through attentive service and organized execution. Responsibilities: <ul><li>Greet walk-in customers and scheduled visitors </li><li>Conduct showroom tours and present products to clients, dealers, architects, and designers </li><li>Manage showroom operations including event setup, technology, catering coordination, deliveries, and maintaining a clean, organized space </li><li>Handle incoming calls and respond to inquiries regarding products, pricing, ship dates, and general information </li><li>Partner with facilities, installers, contractors, and building management regarding maintenance, product installations, and showroom updates </li><li>Organize showroom samples, literature, displays, supplies, and refreshments while tracking expenditures and petty cash </li><li>Support Regional Vice President, District Managers, A&D Managers, and sales teams with presentation materials and day-to-day operations</li><li>Utilize Google Workspace and spreadsheets to manage administrative and operational tasks </li><li>Coordinate catering services for client meetings and events Typical events range from 10-20 attendees with occasional larger events </li><li>Recommend restaurants, coordinate travel, and book flights through company travel system </li></ul>
2026-05-19T00:00:00Z

Call Center Specialist

Union, NJ
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support team in Union, New Jersey. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and can manage a high volume of inbound inquiries with accuracy and care. In this role, you will support customers, field technicians, and internal teams while helping keep service operations organized and responsive. Responsibilities: • Respond to a high daily volume of inbound calls from customers and service technicians, delivering timely and detail-focused assistance. • Document service requests thoroughly by creating work orders and entering complete, accurate details into company systems. • Finalize completed jobs by reviewing and closing work orders while maintaining strong attention to detail. • Distribute service assignments to technicians each day after schedules have been confirmed by dispatch. • Adjust technician workloads by removing, reassigning, or rescheduling service calls when priorities change. • Review equipment and service history to gather background information that supports troubleshooting and issue resolution. • Coordinate with field technicians to provide updates, answer questions, and help resolve service concerns remotely. • Work closely with sales and installation teams to address service-related matters and maintain clear communication across departments. • Process customer refunds through approved payment platforms in accordance with company procedures.
2026-05-21T00:00:00Z

Customer Service Specialist & Charge Back Analyst

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a detail-oriented individual to join our team in Long Island City, New York as a Customer Service Specialist & Charge Back Analyst. This Contract to permanent position combines dispute resolution, customer support, and data analysis, making it ideal for someone who can manage a high volume of credit card chargebacks while also assisting in a fast-moving service environment. The role offers the opportunity to contribute to stronger workflows, support day-to-day customer interactions, and work closely with cross-functional teams to improve operational effectiveness. Responsibilities: • Oversee the full lifecycle of credit card disputes, from intake through resolution, using internal platforms and card network portals. • Create well-supported rebuttal packages by gathering records, organizing evidence, and preparing clear documentation for submission. • Review chargeback activity and service data in Excel to identify patterns, measure performance, and produce useful reports or visual summaries. • Deliver responsive customer support in a busy in-person setting, helping resolve questions and service-related issues efficiently. • Assist with front-facing service tasks as needed while balancing analytical and operational responsibilities behind the scenes. • Recommend and help implement better procedures, reference materials, and standard operating practices to strengthen the chargeback function. • Partner with finance and customer service colleagues to ensure accurate handling of disputes and a smooth customer experience. • Manage a substantial monthly dispute workload while maintaining accuracy, timeliness, and consistency.
2026-05-19T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-05-18T00:00:00Z

Account Manager

Mahwah, NJ
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team. Responsibilities:• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.• Develop strong relationships with clients to drive sales growth and enhance account spending.• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.• Conduct site evaluations and provide consultations to support capital equipment sales.• Represent the company at annual trade shows alongside team members to showcase products and services.• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.
2026-04-27T00:00:00Z

Account Manager

Upper Saddle River, NJ
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for an Account Manager to support relationship coordination and scheduling activities near Ramsey, New Jersey. This Long-term Contract opportunity is ideal for someone who is highly organized, communicates with polish, and can keep multiple priorities moving smoothly. The person in this role will oversee outreach, calendar coordination, and follow-up logistics while helping ensure a seamless experience for external stakeholders. Responsibilities:• Build and maintain clear, detail-oriented communication with key medical experts to confirm availability and arrange meetings or engagements• Drive scheduling activities from initial outreach through final confirmation, ensuring timelines and participant needs are aligned• Manage ongoing follow-up with external contacts and internal stakeholders to keep appointments, requests, and related details on track• Coordinate logistical elements associated with scheduled interactions, including timing, meeting details, and required documentation• Monitor calendars and resolve conflicts proactively to support efficient planning and minimal disruption• Maintain accurate records of communications, scheduling updates, and engagement status for visibility and continuity• Partner with cross-functional teams to support smooth execution of account-related coordination activities
2026-05-21T00:00:00Z