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11 results for Customer Service Manager in Stamford, CT

Customer Service Representative

Hoboken, NJ
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a personable and motivated Customer Service Representative to join a Contract assignment in Jersey City, New Jersey. This opportunity is well suited for someone who combines strong client-facing service skills with a sales-oriented mindset and enjoys helping prospective residents navigate their housing options. The position focuses on creating a positive experience from first inquiry through move-in while supporting leasing performance and resident satisfaction. Responsibilities: • Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits. • Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally. • Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system. • Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience. • Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns. • Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents. • Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts. • Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed.
2026-06-10T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a technical support team serving the dealer network and internal partners in New Jersey. This contract-to-permanent opportunity is ideal for someone who combines strong customer service skills with the ability to handle parts-related questions in a fast-paced call center environment. The person in this role will provide accurate guidance, manage issue resolution from intake through follow-up, and contribute to a high standard of service through consistent communication and attention to detail. Responsibilities: • Respond to technical parts inquiries from dealership contacts and internal teams, delivering clear and timely support by phone and through case follow-up. • Manage product inspection requests for the North American market, coordinating with warehouse teams and communicating updates through final resolution. • Track newly released parts and confirm correct usage or application information to support accurate guidance for customers. • Review parts-related communications and reference materials to help ensure technical information is correct and up to date. • Record customer interactions and issue details in the current call logging system to maintain accurate service documentation. • Prepare and maintain recurring daily, weekly, and monthly reports to support team visibility and operational tracking. • Participate in training, coaching, safety activities, and continuous improvement efforts aligned with team standards and lean practices. • Maintain a thorough and attentive approach in all interactions, protect confidential information, and support additional service-related tasks as needed.
2026-06-10T00:00:00Z

Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
seeking a detail-oriented Bilingual Administrative Support Specialist to join its team in Long Island City, NY. This role is ideal for an administrative professional with strong analytical skills who is comfortable working in a fast-paced support environment. The position will involve assisting drivers at the customer service window, researching payment-related issues, and maintaining accurate information in Excel.Key Responsibilities:<ul><li>Provide front-line support at the customer service window alongside two other team members</li><li>Assist drivers with payment-related inquiries and resolve issues related to delayed or missing payments</li><li>Research and gather the appropriate information needed to address driver concerns</li><li>Maintain and update tracking information in Excel spreadsheets</li><li>Perform administrative and analytical support tasks as needed</li><li>Communicate clearly and professionally with drivers and internal team members</li></ul>
2026-06-11T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order processing and customer communication for a busy operation in Montville, NJ. This Contract position is ideal for someone who enjoys balancing customer support, order accuracy, and coordination with internal teams in a fast-moving environment. The person in this role will help ensure orders, shipping details, and account documentation are handled efficiently while providing timely updates to customers. Responsibilities:• Review incoming customer and purchase orders, confirm product availability, and enter complete and accurate order details into the system.• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related questions in a prompt and attentive manner.• Coordinate closely with warehouse and operations staff to support accurate fulfillment, inventory alignment, and shipment readiness.• Prepare shipping-related paperwork, including bills of lading, and provide freight rate information for outbound orders.• Create sales orders, invoices, credit memos, and related account documentation while maintaining precise records.• Investigate and process freight claims involving damaged merchandise and follow through on required documentation.• Maintain organized digital and physical files for customer accounts, inventory information, and transactional records.• Respond to inbound calls and messages courteously, and provide current inventory information when requested.
2026-06-10T00:00:00Z

Customer Service Representative

Rosedale, NY
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to support customers with prompt, attentive assistance in New York. This Long-term Contract position is ideal for someone who communicates clearly, handles a high volume of interactions with confidence, and takes pride in delivering accurate service. The role focuses on resolving inquiries, processing orders, and creating a positive experience across inbound and outbound customer communications. Responsibilities: • Respond to incoming customer calls and provide timely, courteous support for questions, concerns, and service needs. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates related to customer accounts and orders. • Enter customer orders accurately into the appropriate system while verifying information for completeness and correctness. • Address routine service issues by identifying customer needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed records of conversations, actions taken, and order activity to support service accuracy and continuity. • Manage a steady call volume while meeting quality expectations and maintaining an attentive, customer-focused approach. • Coordinate with internal teams when necessary to help resolve order-related questions and ensure timely service completion.
2026-06-11T00:00:00Z

Customer Service Associate

Jersey City, NJ
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Associate to support customers in Jersey City, New Jersey within the gambling industry. This Long-term Contract opportunity is ideal for someone who excels at resolving inquiries, building positive customer relationships, and delivering dependable service across high-volume support channels. The role focuses on creating smooth customer experiences, addressing concerns with professionalism, and using service tools effectively to maintain satisfaction and trust. Responsibilities: • Respond to customer questions across phone and other service channels with accuracy, professionalism, and a customer-first approach. • Manage client interactions within CRM systems, ensuring records are updated clearly and consistently after each contact. • Resolve service concerns and complaints by investigating issues, identifying practical solutions, and following through to completion. • Strengthen customer relationships by providing timely support and maintaining a positive, helpful communication style. • Monitor customer needs and escalate complex matters when necessary to support efficient issue resolution. • Contribute to overall customer satisfaction by delivering consistent service in a fast-paced call center environment.
2026-06-11T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Member Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Morris Plains, New Jersey. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, handling financial transactions accurately, and contributing to smooth branch operations. The person in this role will serve as a trusted point of contact for member questions, account support, and routine banking activity while maintaining a high standard of accuracy, confidentiality, and compliance. Responsibilities:• Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions.• Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision.• Manage cash and check activity in accordance with established balancing practices, internal controls, and security expectations.• Open, update, and close member accounts while confirming that all required forms and supporting documentation are complete and accurate.• Identify routine service issues, resolve them efficiently, and elevate more complex concerns to the appropriate team for follow-up.• Maintain organized records related to transactions, account activity, and service requests to support accurate branch documentation.• Assist with daily operational tasks, including cash drawer reconciliation and branch opening or closing duties when assigned.• Follow branch policies, privacy standards, and regulatory requirements while helping promote a secure and compliant environment
2026-06-10T00:00:00Z

Medical Customer Service Rep

Jersey City, NJ
remote
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient outreach and enrollment efforts for a Contract position based in Jersey City, New Jersey. In this role, you will connect with prospective patients, answer questions about available healthcare programs, and help individuals move confidently through the enrollment process. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced remote environment, and brings a service-focused approach to every interaction. Responsibilities: • Conduct a high volume of outbound calls each day to engage prospective patients and introduce available program offerings. • Describe healthcare program features in a clear and supportive way, helping patients understand benefits and next steps for enrollment. • Address patient questions, concerns, and hesitations with professionalism while encouraging informed participation. • Record call details, outreach activity, and enrollment progress accurately within Salesforce and related tracking systems. • Reconnect with prospective patients through timely follow-up communications to maintain momentum throughout the enrollment cycle. • Collaborate with team members to meet enrollment objectives and contribute to overall outreach success. • Manage multiple active patient conversations at once while maintaining attention to detail and a positive customer experience.
2026-06-04T00:00:00Z

Benefits Customer Service Representative

New York, NY
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are looking for a Benefits Customer Service Representative to support employee and participant benefit programs for a respected non-profit organization in New York, New York. This Long-term Contract position focuses on delivering clear guidance on health and retirement benefits, helping participants understand coverage options, and ensuring enrollment materials and payments are handled accurately. The ideal candidate brings strong knowledge of benefits administration, excellent communication skills, and the ability to work closely with vendors, agencies, and beneficiaries. Responsibilities:• Guide participants through medical, dental, and vision eligibility details by reviewing coverage rules, confirming status, and answering benefit-related questions.• Receive and track premium payments and enrollment documentation needed to activate or update dependent and other benefit elections.• Assemble and distribute enrollment materials for individuals who become newly eligible for benefit programs.• Explain continuation coverage and post-employment health benefit choices so participants can make informed decisions about ongoing coverage.• Respond to questions involving healthcare, dental, vision, and prescription plans while providing timely and accurate benefit information.• Coordinate with insurance carriers and other benefit vendors to resolve eligibility issues, clarify coverage details, and research claim-related concerns.• Communicate with state agencies regarding programs tied to subsidized health premium assistance and related participant matters.• Provide support on 401(k) plan topics, including explaining available benefits and assisting participants with general retirement plan questions.• Prepare retirement plan documentation for rollovers and distributions, and process withdrawal requests in accordance with plan procedures.• Inform beneficiaries about available death benefit options and assist with the related communication process.
2026-06-03T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-05-18T00:00:00Z

Account Manager

Lyndhurst, NJ
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for an Account Manager to support key customer relationships and help drive smooth commercial operations in New Jersey. This contract opportunity with the potential to become permanent is ideal for someone who is highly organized, comfortable working with contracts and pricing programs, and confident turning data into practical business insights. The person in this role will collaborate across teams to manage account activity, strengthen client support, and contribute to ongoing sales and operational initiatives. Responsibilities: • Manage day-to-day support for strategic customer accounts, ensuring timely coordination across internal teams and consistent follow-through on client needs. • Review customer and supplier agreements, monitor expiration timelines, assist with document revisions, and help maintain compliance with contractual terms. • Oversee rebate program administration by preparing calculations, validating results, reconciling records, and communicating updates to customers as needed. • Maintain contract pricing records and process pricing changes accurately to support account profitability and customer satisfaction. • Produce recurring and ad hoc sales reports, using advanced Excel tools to analyze performance, identify patterns, and support decision-making. • Coordinate the setup of new customer accounts and maintain accurate account data within internal systems. • Respond to inbound account-related inquiries and provide attentive support that strengthens customer relationships. • Partner with sales, operations, and other cross-functional stakeholders on lead generation activities, strategic projects, and process improvement efforts.
2026-06-11T00:00:00Z