We are looking for a dedicated Office Assistant to join our team on a long-term contract basis in Chicago, Illinois. This role requires a proactive individual who can manage front desk operations, oversee office supplies, and perform various administrative tasks efficiently. The position offers hands-on training and an opportunity to contribute to a collaborative, business-casual work environment.<br><br>Responsibilities:<br>• Manage front desk activities, ensuring smooth daily operations and responding to inquiries.<br>• Order and maintain office supplies, tracking inventory to avoid shortages.<br>• Utilize Microsoft Excel and other Office tools to handle administrative tasks effectively.<br>• Provide support with accounts payable functions as necessary.<br>• Scan and organize documents to maintain accurate records.<br>• Answer incoming calls professionally and direct them to the appropriate departments.<br>• Perform general clerical duties, including filing, data entry, and correspondence.<br>• Collaborate with team members during the training period to ensure seamless transition into the role.
<p>On behalf of our client we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment.</p><p><br></p><p>Compensation: $20-$25 an hour </p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations are flexible </p><p><br></p><p>Responsibilities:</p><p>• Manage filing systems, and organize digital records.</p><p>• Respond to client inquiries about forms, deadlines, and procedures.</p><p>• Develop and refine communication materials, including templates, worksheets, and formal letters.</p><p>• Prepare and distribute documentation.</p><p>• Assist tax office staff with administrative tasks.</p><p>• Greeting visitors and managing front desk activities.</p><p>• Schedule and manage appointments.</p>
<p>We are looking for a detail-oriented Administrative Assistant. This role combines calendar management, scheduling meetings, greeting visitors and administrative support, requiring strong organizational skills and a commitment to delivering exceptional service. The ideal candidate will ensure smooth daily operations while maintaining a welcoming environment for clients and staff.</p><p><br></p><p>This is a permanent placement opportunity offering health insurance coverage, 401k contribution, generous paid time off and holidays. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Maintain a visitor log, issue visitor passes, and coordinate with relevant team members for scheduled appointments.</p><p>• Manage incoming phone calls using a multi-line phone system, directing calls to the appropriate departments.</p><p>• Perform accurate data entry tasks to support administrative tasks for office.</p><p>• Assist with scheduling appointments and maintaining office calendars.</p><p>• Provide administrative support by preparing documents and reports using Microsoft Word.</p><p>• Handle mail distribution and manage courier services as needed.</p><p>• Order and manage office supplies, coordinate maintenance requests, and liaise with vendors.</p><p>• Maintain organized records and filing systems for efficient retrieval of information.</p><p>• Collaborate with team members to address client inquiries and resolve issues promptly.</p>
<p>Robert Half is assisting a professional services firm in the recruiting for an Administrative Assistant to provide comprehensive administrative support within their organization. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to effectively handle multiple deadlines in a fast-paced environment. This role focuses on delivering administrative support to enhance the efficiency of day to day operations while maintaining the highest standards of confidentiality and accuracy.</p><p><br></p><p>This is a permanent placement opportunity offering health insurance, paid time off, annual bonus eligibility and 401k match. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong></li><li>Manage calendars, schedule meetings, and coordinate travel arrangements </li><li>Prepare, edit, and format documents, correspondence, and presentations with a high degree of accuracy.</li><li>Assist in the preparation and filing of legal documents, contracts, and filings, ensuring filings align with deadlines</li><li>Handle sensitive and confidential legal correspondence.</li><li><strong>Client Interaction:</strong></li><li>Serve as a point of contact for clients and external stakeholders, managing communications professionally and efficiently.</li><li>Screen, route, and respond to incoming calls and emails, providing outstanding client service.</li><li><strong>File and Record Management:</strong></li><li>Maintain organized and up-to-date electronic and physical filing systems for documents.</li><li>Assist in tracking and logging billable hours for projects using timekeeping software</li><li><strong>Team Collaboration:</strong></li><li>Coordinate with other staff members to support projects and deliverables.</li><li>Assist with meeting preparations, agendas, and minutes when requested.</li><li><strong>Office Management Tasks:</strong></li><li>Oversee supply inventory and arrange procurement, ensuring smooth operation of the team’s workspace.</li><li>Manage incoming and outgoing mail, including deliveries and courier services.</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Chicago, Illinois. In this role, you will play a key part in supporting office operations and ensuring smooth daily workflows. This position is ideal for someone with strong organizational skills and a proactive attitude.<br><br>Responsibilities:<br>• Manage inbound calls efficiently, ensuring clear and courteous communication.<br>• Operate and maintain a multi-line phone system to ensure seamless connectivity.<br>• Perform accurate data entry to maintain and organize records.<br>• Create engaging and effective presentations to support team objectives.<br>• Coordinate and schedule meetings, ensuring all logistics are handled effectively.
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Oakbrook Terrace, Illinois. In this role, you will handle a variety of administrative tasks to ensure smooth office operations, including managing the front desk and supporting essential office functions.<br><br>Responsibilities:<br>• Accurately enter and maintain time records using ProLaw.<br>• Monitor and replenish office supplies to ensure adequate stock.<br>• Assist visitors and grant access to the office as needed.<br>• Oversee front desk operations, including greeting guests and managing inquiries.<br>• Coordinate administrative tasks to support day-to-day office activities.<br>• Respond to internal and external communication promptly and professionally.
<p>Robert Half is looking for a full-time Legal Assistant to join our team in Chicago, Illinois. The ideal candidate will provide comprehensive administrative and legal support to attorneys, ensuring smooth operations and effective communication. This role requires excellent organizational skills and the ability to handle multiple tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and type correspondence, legal forms, court documents, and internal administrative forms as needed.</p><p>• Coordinate and schedule depositions, maintaining well-organized calendars for assigned attorneys.</p><p>• Manage incoming, outgoing, and internal mail, ensuring timely distribution within the office.</p><p>• Organize and file correspondence and legal documents using iManage for all assigned matters.</p><p>• Support attorneys with client billing and disbursement charge records, following established procedures.</p><p>• Communicate effectively with clients and associates on behalf of attorneys.</p><p>• Process required documentation for opening and closing legal matters in compliance with firm protocols.</p><p>• Provide overflow assistance to other practice groups when necessary.</p><p>• Arrange travel accommodations for attorneys, including flights, hotels, and transportation.</p><p>• Perform general administrative and reception duties as assigned.</p>
We are looking for a highly organized and proactive Executive Assistant to join our team in Chicago, Illinois. In this long-term contract role, you will provide essential support to executives, ensuring seamless coordination of schedules, travel arrangements, and meeting preparations. The ideal candidate will bring strong attention to detail and excellent communication skills to help prioritize tasks effectively and maintain a high level of organization.<br><br>Responsibilities:<br>• Manage executive calendars, including scheduling meetings and resolving conflicts.<br>• Arrange and coordinate domestic and international travel plans, including booking flights and accommodations.<br>• Prepare and organize materials for meetings, such as presentations and reports.<br>• Act as a gatekeeper by screening communications and prioritizing urgent matters.<br>• Support executives with administrative tasks such as drafting correspondence and handling sensitive information.<br>• Collaborate with team members to ensure smooth execution of projects and initiatives.<br>• Utilize the Microsoft Office Suite to create and edit documents, spreadsheets, and slides.<br>• Monitor deadlines and follow up on action items to ensure timely completion.<br>• Provide occasional assistance to other executives as the role expands.<br>• Maintain an organized and efficient environment within the office.
<p><em>The salary range for this position is $80,000-$90,000 and it comes with benefits, including Medical/Dental, 401k & time off. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job description</u></strong></p><ul><li>Accounts payable set up purchase orders, enter invoices, obtain approvals from project managers, follow up on problem invoices/vendor credits. Collate invoice with checks. Maintain subcontractors certificates of insurance</li><li>Enter weekly payroll in Sage & ADP, distribute reports to project managers for approval. Track time off, apprentice union raises</li><li>Assist with tracking cash flow and change order collection</li><li>Log, track all orders, deliveries, invoices and payments</li><li>Process sale and use/lease tax</li><li>Prepare budget entry in the online system</li><li>Service dispatch, billing, and collections. Provide customers with certificates of insurance</li><li>Order office supplies and equipmentMedical/Dental, 401k & time off</li></ul><p><br></p>
<p><em>The salary range for this position is $200,000-$210,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘sweater weather season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Perform initial, detailed review of the quarterly NAV close process and quarterly financial statements prepared by the fund financial analysts inclusive of complex/illiquid assets accounting and valuation, fee and expense review and performance reporting.</li><li>Liaise directly with external auditors throughout the year on complex transactions and accounting conclusions through to the completion of the year-end audited financial statements.</li><li>Research technical accounting issues for compliance; ensure compliance with local, state, and federal government reporting requirements and tax filings.</li><li>Oversee and directly review the work of financial analysts, who perform day to day verification of portfolio transactions and accounting data, inclusive of accounting records, ledgers and reporting systems, ensuring compliance with appropriate GAAP standards and regulatory requirements.</li><li>Assist in the preparation and review of capital calls, distributions and in responding to investor questions and requests for information.</li><li>Work directly with fund controllers to monitor and project future fund cash flows for the treasury management process including capital calls, distributions, and fee calculations, as governed by fund agreements.</li><li>Opportunity to engage with Fund Administrator, traders, brokers, and custodians to the extent any liquid assets are purchased to ensure timely settlement of trades, loans, and monitoring of pending transactions.</li><li>Ensure quality control over financial transactions and financial reporting.</li><li>Active mentorship/coaching of accounting/finance team members; provide technical, hands-on knowledge and skills, as needed.</li><li>Assist with ad-hoc requests / projects within Finance department, from the CAO or CFO, and from the investment professionals, where applicable.</li><li>Work together across the Firm’s finance team in consolidation, management reporting and accounting policy development processes.</li><li>Additional duties and special projects as necessary.</li></ul><p><br></p>
We are looking for a Legal Assistant to join our team in Wheaton, Illinois. This role offers an excellent opportunity to develop legal administrative skills in a fast-paced and collaborative environment. The ideal candidate will bring strong organizational abilities, effective communication skills, and a proactive approach to managing tasks and deadlines.<br><br>Responsibilities:<br>• Provide administrative support, including drafting client correspondence, answering calls, and handling mail distribution.<br>• Maintain and manage office supplies, ensuring all materials are ordered and stocked as needed.<br>• Coordinate and schedule client appointments, maintaining an organized and up-to-date calendar.<br>• Perform data entry tasks with accuracy, supporting various management functions.<br>• Monitor deadlines and manage the master calendar to ensure timely task completion.<br>• Utilize Microsoft Word and Outlook to create, edit, and manage documents and communications.<br>• Welcome visitors and ensure a well-organized and friendly office environment.<br>• Assist with additional tasks as assigned to support the team and office operations.
<p>Robert Half is looking for a Legal Assistant to join a wonderful firm in Chicago, Illinois. As a Legal Assistant, your role will involve preparing and reviewing various legal documents and correspondence, managing estate planning documents, maintaining trust/estate financial records, and acting as a liaison between lawyers and clients.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Prepare, review, and edit a wide range of legal documents and correspondence, ensuring high quality, accuracy, and comprehensiveness.</p><p>• Prepare and review estate planning documents.</p><p>• Maintain trust/estate financial records.</p><p>• Create and maintain a filing system; open and close files in a timely fashion.</p><p>• Process client intake forms.</p><p>• Manage mail, e-mail, faxes, and phone calls in a confidential, organized, and efficient manner.</p><p>• Arrange meetings, coordinate travel arrangements, and schedule appointments.</p><p>• Prepare attorney expense claims and close transactions.</p><p>• Act as a liaison between assigned lawyer(s) and clients, as well as internal departments and external affiliates including financial institutions, municipal, and government departments as requested.</p><p>• Perform other related and administrative duties as assigned.</p>
<p>Robert Half Legal is partnering with an international, AM100 law firm that's hiring a Trust & Estates Legal Assistant with at least 5-8+ years of experience to join their Private Wealth practice group. This Trust & Estates Legal Assistant is responsible for providing support to attorneys in the administration of all aspects of trusts and estates in probate within established administrative procedures. This position is paying between $85-100K+ plus bonus and phenomenal benefits. In addition, this firm offers a highly flexible hybrid WFH schedule and they have a phenomenal firm culture. If you are looking to join one of the top law firms in the world, then this is the opportunity for you!</p><p> </p><p><strong><u>Trust & Estates Legal Assistant Responsibilities:</u></strong></p><ul><li>Prepare, edit, and organize heavily formatted documentation and forms such as wills, codicils, trust agreements and amendments, powers of attorney, designations, limited partnership agreements, limited liability company agreements, transactional documents, planning proposals, etc.</li><li>Prepare and edit correspondence, memoranda, and emails. Proofread written communications.</li><li>Manage and maintain attorneys’ calendars, make travel arrangements, schedule appointments and meetings, arrange for conference rooms, and schedule conference calls, including domestic and international participants</li><li>Open new client matters and request conflicts of interest checks. Draft engagement letters for each new matter. </li><li>Update attorney contacts, and maintain up-to-date listing of client/matter names and numbers for each attorney</li><li>Review and edit invoices, process client billing matters, input attorney's time, and process/submit reimbursement requests for each attorney</li></ul><p> </p><p>For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p>
We are looking for a highly organized and proactive Executive Assistant to support our executive leadership team in Chicago, Illinois. This is a long-term contract position that requires a sharp individual who excels in managing schedules, coordinating travel, and anticipating needs in a dynamic environment. The ideal candidate is forward-thinking and thrives in a fast-paced, growing organization.<br><br>Responsibilities:<br>• Manage and maintain complex executive calendars, ensuring seamless scheduling of meetings and events.<br>• Coordinate domestic and international travel arrangements, including flights, accommodations, and itineraries.<br>• Prepare and refine presentations for executive meetings using Microsoft PowerPoint.<br>• Assist in planning and executing high-level events, such as conferences and executive gatherings.<br>• Act as a primary point of contact for correspondence, ensuring timely communication and follow-ups.<br>• Proactively anticipate needs and address scheduling conflicts or changes with efficiency.<br>• Collaborate with internal teams to gather and organize information for executive decision-making.<br>• Utilize tools like Outlook and Slack to streamline communication and task management.<br>• Maintain and organize expense reports, ensuring accuracy and timely submissions.<br>• Support additional administrative tasks as needed to enhance executive operations.
We are extending an opportunity to join our team in Wheaton, Illinois as an Executive Assistant. This role centers on providing high-level administrative support in the legal industry, specifically related to Trusts, Estates, and Probate. The employment opportunity presents a long-term contract engagement, offering a chance to engage with various aspects of administrative tasks, client relations, and communication.<br><br>Responsibilities:<br>• Facilitate administrative assistance to law firm partners, ensuring smooth operations <br>• Manage all aspects of client engagement, from initial meetings through file closure <br>• Efficiently handle a high volume of calls, maintaining detail oriented contact with clients and referrals <br>• Prioritize and organize emails, ensuring prompt responses <br>• Manage mail distribution, including sorting, documenting, scanning, and distributing <br>• Draft, edit, and send correspondence, while also ensuring timely follow-ups <br>• Oversee the logistics for meetings and events, including reserving rooms, arranging catering, and setting up audiovisual equipment <br>• Welcome visitors, clients, and potential clients, fostering a welcoming environment <br>• Maintain files, including document scanning and organization <br>• Perform notarization and witness document signings <br>• Manage attorney time entries, and review and revise client invoices monthly <br>• Ensure office supplies are well-stocked and coordinate vendor visits <br>• Leverage knowledge of DocuSign, Zoom, Microsoft Suite, and other relevant software for efficient task completion.
<p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘Busy season is just around the corner’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description</strong></p><ul><li>Management of all financial accounting functions of the firm.</li><li>Leads the firm's budgeting and expense management processes, including the development of annual operating budgets and financial projections and periodic variance review</li><li>Ensures the accuracy of monthly financial reporting and assists external CPA in the preparation of financial reports</li><li>Manages all daily accounting functions: bank reconciliations, cash receipts/accounts receivables</li><li>Handles partner distribution, payroll, 401k administration, benefits administration, and expense report management</li><li>Supervises Accounting Assistant in the Accounts Payable and Billing functions</li><li>Works closely with Accounting Consultant in London client billing</li><li>Works closely with Office Manager in human resource and benefits and facilities and vendor contract management</li><li>May participate in the strategic planning of operations</li><li>Management of all billing functions of the firm.</li><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul><p><strong> </strong></p>
We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
<p>We are is seeking a dedicated <strong>Service Specialist</strong> to join our client's fast-paced, high-energy team. The Service Specialist plays a vital role in supporting one of our Insurnace Provider clients. After implementation, you'll serve as initial contact, resolving client needs and building positive relationships with various stakeholders, including our sales team, employer groups, and internal partners.</p><p>This role combines administrative support with a strong focus on relationship management, communication, and problem-solving. While this is not a sales position, you will be supporting the sales team and their clients. We're looking for someone with strong customer-facing skills and an insurance background is a plus, especially with group worksite insurance.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the first point of contact for all incoming employer-client and agent calls and emails.</li><li>Handle and triage a variety of requests, including policyholder terminations, providing invoices and payment status updates, running reports, and assisting with policy research and demographic corrections.</li><li>Serve as a liaison between external clients and internal colleagues, ensuring timely follow-up on all inquiries.</li><li>Maintain accurate and detailed documentation of all client interactions and account updates within our systems, primarily Salesforce.</li><li>Meet or exceed departmental standards for customer satisfaction and quality.</li><li>Handle ad hoc requests and other duties as assigned.</li></ul>
<p>On Behalf of our client we are looking for a dedicated Practice Manager to oversee the daily operations of their doctors office clinic near Prospect Heights , Illinois. This role is essential in ensuring seamless workflows, supporting the team, and maintaining high standards of patient care. The ideal candidate will have the ability to lead with confidence, optimize processes, and foster a collaborative and positive environment.</p><p><br></p><p>Compensation: $75k-$85k + Bonus</p><p>Client only offers PTO, and holiday pay </p><p>(Do not offer Medical, Dental, Vision, or 401k)</p><p>Hours of operation: Monday, Tuesday, Thursday: 9:00am-5:30pm</p><p>Wednesday, Friday 9:00am-2:00pm</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage daily office operations, including scheduling, staffing, and inventory management.</p><p>• Ensure compliance with healthcare regulations and internal policies.</p><p>• Oversee billing processes and medical insurance verifications.</p><p>• Collaborate with clinical leadership to drive growth initiatives and improve patient care.</p><p>• Cultivate a supportive and mission-driven team culture to promote staff satisfaction and patient outcomes.</p><p>• Maintain a consistent, high-quality experience across all patient interactions.</p><p>• Ensure the availability and proper management of office supplies and equipment.</p><p>• Handle receptionist duties and provide support for administrative tasks as needed.</p><p>• Address operational challenges with proactive problem-solving and decision-making.</p>
<p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>E-commerce & Logistics:</strong></p><p> </p><p> </p><p> Manage e-commerce backend: monitor orders, inventory levels, and shipping status via </p><p> various portals. Coordinate with warehouses and ensure order files are transferring properly.</p><p> Track and troubleshoot orders on our websites and portals throughout the day.</p><p> </p><p> </p><p> </p><p> </p><p><strong>Customer Support:</strong></p><p> </p><p> </p><p> Respond to customer inquiries via email and phone in a timely, professional manner.</p><p> </p><p> Troubleshoot issues such as missing/damaged orders, lost packages, or delays </p><p> (e.g., UPS, FedEx problems).</p><p> </p><p> Solve website-related customer issues (e.g., checkout errors, broken promo codes).</p><p> </p><p><strong> </strong></p><p><strong>Digital Support:</strong></p><p> </p><p> </p><p> Assist in creating monthly newsletters and promotional emails using </p><p> Canva, Brevo, Constant Contact, etc.</p><p> </p><p> Help update promotional content on website (banners, codes, prices).</p><p> </p><p><strong> </strong></p><p><strong>Office Support:</strong></p><p><strong> </strong>Period help with packing and mailing packages, product inventory, miscellaneous research</p><p><strong> </strong></p><p><strong>Required Skills:</strong></p><p> </p><p> </p><p> Team player, strong organizational, communication, problem solving and customer relation skills.</p><p> </p><p> Comfortable using digital tools (e.g., CMS, email platforms, inventory systems).</p><p> </p><p> Customer-focused mindset and problem-solving attitude.</p><p> </p><p> Previous experience in e-commerce, logistics, or digital support is a strong plus.</p><p> </p><p> Fluent in English (French is a plus, not required).</p><p> </p>
We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
We are looking for a dedicated Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent role, you will play a crucial part in ensuring a seamless customer experience by managing inquiries and processing orders with accuracy and efficiency. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries and direct requests to the appropriate teams.<br>• Accurately enter and process customer orders while verifying product details and pricing.<br>• Track and monitor the progress of orders, providing regular updates to customers.<br>• Collaborate with internal teams to address and resolve any issues related to order fulfillment.<br>• Investigate and resolve discrepancies in orders, ensuring customer satisfaction.<br>• Communicate with customers to provide timely resolutions for concerns or issues.<br>• Document recurring problems and share insights for process improvements.<br>• Maintain accurate records of customer interactions and transactions.<br>• Deliver outstanding service throughout the entire order lifecycle, from initiation to resolution.
<p>We are looking for a dedicated Customer Service Representative to join our team in McCook, Illinois. This Contract-to-permanent position offers the opportunity to support customers in a fast-paced environment, addressing inquiries related to waste and garbage collection services. If you thrive in dynamic settings and enjoy delivering exceptional service, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound calls daily, ranging from 30 to 90, regarding garbage collection services.</p><p>• Provide clear and accurate information to customers, ensuring their concerns are addressed promptly.</p><p>• Resolve service-related issues using effective problem-solving techniques to achieve customer satisfaction.</p><p>• Maintain professionalism and patience while working in a lively and fast-paced environment.</p><p>• Record customer interactions meticulously to ensure accurate documentation and follow-up.</p><p>• Coordinate with team members to meet collective goals while also working independently.</p><p>• Manage multiple tasks simultaneously, balancing competing priorities effectively.</p><p><br></p><p>The salary range for this position is $18/hr. to $20hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
