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5 results for Customer Service Manager in Seattle, WA

Customer Service Representative
  • Marysville, WA
  • onsite
  • Temporary / Contract
  • 24 - 28 USD / Hourly
  • We are looking for a customer-focused Customer Service Representative to support library patrons through a long-term contract assignment. This fully onsite role is ideal for someone who brings patience, strong attention to detail, and a welcoming approach to every interaction. The position centers on helping visitors access services, answering questions clearly, and creating a positive experience across multiple service locations. Previous library experience is helpful, but success in this role will come from strong communication skills and a genuine commitment to public service.<br><br>Responsibilities:<br>• Assist patrons in person and by phone with questions, service requests, and general support needs in a courteous and efficient manner.<br>• Deliver a warm, detail-oriented front-line customer experience that helps visitors feel welcomed and supported throughout their visit.<br>• Respond to inbound inquiries accurately, provide clear information, and direct individuals to the appropriate resources or staff when needed.<br>• Support daily service desk activities, including basic record updates, order or request entry, and routine administrative tasks related to patron services.<br>• Work across more than one assigned location as needed to maintain consistent service coverage and operational support.<br>• Handle a variety of customer interactions with patience and sound judgment, including high-volume periods and occasional challenging situations.<br>• Maintain organized, accurate documentation while following established procedures, privacy expectations, and service standards.<br>• Provide coverage for scheduled evening hours and one weekend day as part of the rotating service schedule.
  • 2026-10-14T00:00:00Z
Customer Service Representative
  • Lynnwood, WA
  • onsite
  • Temporary to Hire
  • 25 - 27 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.</p><p>• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.</p><p>• Coordinate logistics and materials for company visits, trade school outreach, and event participation.</p><p>• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.</p><p>• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.</p><p>• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.</p><p>• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule </p>
  • 2026-10-14T00:00:00Z
Customer Service Representative
  • Renton, WA
  • onsite
  • Temporary to Hire
  • 21.57 - 22.57 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a support our team serving customers in Washington. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, can think through billing and account questions, and is comfortable managing a steady flow of inbound calls. In this role, you will act as a key point of contact for consumers by resolving payment, and account-related concerns while delivering compassionate and detail-oriented service. Candidates who bring prior call center experience, strong Microsoft Office skills, and a dependable work style will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from consumers with questions related to accounts, billing concerns, and general service support.</p><p>• Process customer payments accurately and assist individuals with electronic billing options and account access issues.</p><p>• Review account information to confirm demographic info account status and help clarify the source of outstanding balances or delayed billing activity.</p><p>• Guide consumers through available payment plan options and explain next steps in a clear and supportive manner.</p><p>• Troubleshoot basic platform or account issues and serve as a liaison between the consumer and billing teams.</p><p>• Manage daily call volume effectively, including higher-traffic periods at the beginning of the month and during statement cycles.</p><p>• Maintain accurate documentation while handling sensitive customer information with care and professionalism.</p>
  • 2026-10-09T00:00:00Z
Customer Experience Specialist
  • Seattle, WA
  • onsite
  • Temporary / Contract
  • 23.75 - 25 USD / Hourly
  • We are looking for a Customer Experience Specialist to join a busy support team in Seattle, Washington. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, managing a fast-paced workload, and creating positive service experiences through thoughtful communication. The person in this role will handle a range of customer needs while contributing to a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Manage a high volume of daily customer contacts while maintaining composure, accuracy, and a service-focused approach.<br>• Support customers with order placement, product exchanges, and returns by following established service guidelines and company policies.<br>• Document customer concerns and feedback thoroughly, and route more complex matters to the appropriate team for resolution.<br>• Respond to customer inquiries through phone and email with clear, attentive, and empathetic communication.<br>• Troubleshoot basic customer issues, including connectivity-related concerns, and provide timely assistance or next-step guidance.<br>• Work closely with colleagues to promote a cooperative, positive, and solution-driven team atmosphere.<br>• Navigate multiple browser-based tools and systems efficiently to research information and complete customer requests.<br>• Maintain strong attention to detail while adapting to shifting priorities in a high-demand service environment.
  • 2026-10-13T00:00:00Z
Supply Chain Manager
  • Kent, WA
  • onsite
  • Permanent / Full Time
  • 95000 - 120000 USD / Yearly
  • <p>We are looking for a Supply Chain Manager to lead sourcing, inventory planning, and material flow for a specialized aerospace manufacturing operation in Kent, Washington. This position plays a key role in securing hard-to-find components, supporting production timelines, and building strong supplier relationships in a fast-paced environment. The ideal candidate brings a practical understanding of end-to-end manufacturing and can balance logistics, purchasing, and operational priorities to keep the business moving efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Direct sourcing strategies for recycled, repurposed, and specialty materials required for aerospace component production.</p><p>• Oversee inventory planning and stock control to align material availability with manufacturing schedules and customer demand.</p><p>• Manage supplier and vendor relationships, including negotiations, purchasing activity, and ongoing performance monitoring.</p><p>• Coordinate closely with operations and warehouse staff to maintain efficient material movement from procurement through production completion.</p><p>• Evaluate lead times, supply risks, and production requirements to support timely and cost-effective decision-making.</p><p>• Guide a small onsite team responsible for warehouse support, parts coordination, and purchasing functions.</p><p>• Use internal systems, including Pentagon, to track inventory, purchasing activity, and supply chain performance.</p><p>• Identify creative sourcing solutions for difficult-to-obtain materials while maintaining quality and compliance standards.</p><p><br></p><p>The salary range for this position is $95k to $120k (negotiable as well). Benefits available with this position include medical, dental and vision; life and disability insurances; participation in the company’s 401(k) plan with a match and 15 days of paid vacation, 7 days of paid sick leave and 9 paid holidays per calendar year.</p>
  • 2026-10-05T00:00:00Z