Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

237 results for Customer Service Manager in San Jose, CA

Client Service Associate - Wealth Management
  • Mountain View, CA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p><b>*Reach out to Ren Friedman<u> via LinkedIn or email (ren.friedman at roberthalf)</u> for immediate consideration and additional info. </b></p><p><br></p><p><b>Our client </b>is recruiting for a <strong>Client Service Associate </strong>at a growing<strong>, </strong>client-focused<strong> Registered Investment Advisor (RIA)</strong>. This is a full-time permanent role based in <strong>San Mateo County </strong>with a <strong>Hybrid</strong> schedule.</p><p> </p><p>This RIA helps individuals and families reach financial wellness with care and clarity. This role is perfect for someone who enjoys building relationships and wants to make a real impact in people’s financial lives.</p><p> </p><p>You'll be part of a collaborative, high-performing team that values hard work, integrity, and strong client service. The firm offers a positive culture, low turnover, and excellent work-life balance. With strong growth, consistent investment performance, and profit-sharing opportunities, this is a great place to build a lasting career.</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Serve as the first point of contact for clients with professionalism and warmth</li><li>Manage client service requests and support Wealth Advisors</li><li>Prepare and process account paperwork accurately and on time</li><li>Handle account maintenance (transfers, RMDs, client instructions)</li><li>Monitor daily custodian alerts and follow up as needed</li><li>Support client onboarding, account setup, and CRM updates</li><li>Help coordinate meetings and maintain service calendars</li></ul><p><strong>*Reach out to Ren Friedman<u> via LinkedIn or email (ren.friedman at roberthalf)</u> for immediate consideration and additional info. </strong></p>
  • 2025-09-17T13:39:04Z
HIM Assistant Manager
  • Livermore, CA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>We are seeking a <strong>HIM Assistant Manager</strong> for a <strong>temporary</strong> role with a strong background in Health Information Management. The ideal <strong>HIM Assistant Manager</strong> will supervise and coordinate daily HIM operations, ensuring accuracy, compliance, and productivity across the department. The <strong>HIM Assistant Manager</strong> will be responsible for leading a team of Health Information Coordinators and ensuring timely, accurate, and complete medical record processing in accordance with hospital policies and regulatory standards.</p><p>*<strong>Responsibilities</strong></p><ul><li>Supervise daily operations of Health Information Coordinators, including chart retrieval, breakdown, prepping, scanning, QA, and deficiency assignment.</li><li>Monitor staff productivity and report variances to HIM Manager.</li><li>Coordinate staffing needs and recommend scheduling adjustments or additional coverage.</li><li>Assist in interviewing, onboarding, and evaluating HIM Coordinators.</li><li>Identify and report employee performance issues.</li><li>Monitor compliance with action plans and HIM standards.</li><li>Analyze medical record discharge types for completeness and timely processing.</li><li>Assign and track deficiencies by physician in the hospital system.</li><li>Manage physician incomplete medical record process, including weekly fines.</li><li>Maintain documentation and audit trails for fines and physician notifications.</li><li>Route charts for physician completion and permanent medical storage.</li><li>Update and maintain hospital systems for deficiency tracking and chart location.</li><li>Generate HIM statistics and reports for committee and regulatory review.</li><li>Conduct QA on scanned documents and record analysis.</li><li>Assist in training new HIM staff and orienting new physicians to EMR processes.</li><li>Attend and contribute to relevant committee meetings.</li><li>Provide exceptional customer service and support cross-departmental needs.</li><li>Participate in weekend and holiday coverage rotations.</li><li>Perform additional duties as assigned by the HIM Manager.</li></ul>
  • 2025-09-26T17:08:58Z
Customer Experience Specialist
  • Emeryville, CA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
  • 2025-09-05T02:29:07Z
ITSM Manager
  • Oakland, CA
  • onsite
  • Permanent
  • 101000.00 - 151000.00 USD / Yearly
  • We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
  • 2025-09-24T17:28:51Z
Customer Experience Specialist
  • San Francisco, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their concerns are addressed with care and professionalism. Based in San Francisco, California, this position offers the opportunity to make a meaningful impact by representing the voice of our customers and contributing to process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries through a ticketing system, offering prompt and empathetic support.</p><p>• Assist customers with order-related issues, including troubleshooting device malfunctions and guiding them through replacement processes.</p><p>• Provide clear explanations of product features and usability to enhance customer understanding.</p><p>• Troubleshoot app, frame, and WiFi connectivity issues to ensure seamless user experiences.</p><p>• Manage warranty claims and facilitate product returns in a timely and efficient manner.</p><p>• Collaborate with team members and other departments to represent customer feedback and drive improvements.</p><p>• Monitor and maintain high customer satisfaction scores by delivering exceptional service.</p><p>• Adapt to changes and challenges in a fast-paced startup environment.</p>
  • 2025-10-01T01:54:21Z
Customer Experience Specialist
  • San Francisco, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated and empathetic Customer Experience Specialist to join our team in a contract position. In this role, you will assist customers through a ticketing system, ensuring their issues are resolved with care and efficiency. Based in San Francisco, California, you will play a key role in enhancing customer satisfaction and representing their voice within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and provide thorough support through a ticketing system.</p><p>• Assist customers experiencing device issues by guiding them through replacement processes and available resources.</p><p>• Offer detailed explanations of product features and usage to enhance customer understanding.</p><p>• Troubleshoot app, device, and WiFi connectivity issues to resolve technical problems.</p><p>• Manage warranty claims and oversee product return processes efficiently.</p><p>• Collaborate with team members and other departments to advocate for customer needs and improve processes.</p><p>• Ensure high levels of customer satisfaction by delivering compassionate and effective service.</p><p>• Monitor and document customer feedback to identify trends and suggest product improvements.</p>
  • 2025-10-01T01:58:44Z
Customer Experience Specialist
  • San Francisco, CA
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join our team in San Francisco, California. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and representing the voice of our customers. If you thrive in a dynamic environment and enjoy building meaningful connections with people, this position offers an exciting opportunity to contribute to a growing organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to customers through a ticketing system, ensuring they feel valued and cared for.</p><p>• Assist with order-related inquiries and guide customers through device replacement processes with empathy and efficiency.</p><p>• Explain product features and functionality clearly to help customers maximize their experience.</p><p>• Troubleshoot issues related to apps, frames, and WiFi to ensure seamless usability.</p><p>• Manage warranty claims and product returns while maintaining a high level of customer satisfaction.</p><p>• Collaborate with team members and cross-functional departments to voice customer feedback and drive improvements in processes and products.</p><p>• Embrace changes and challenges inherent to a startup environment, contributing to the company’s growth and evolution.</p><p>• Maintain and exceed performance standards, measured through customer satisfaction scores.</p><p>• Stay updated on tools and systems to continuously enhance the customer experience.</p>
  • 2025-10-01T01:54:21Z
Senior Client Service Associate - SF!
  • San Francisco, California, United States, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae</strong> with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support. The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.</p><p> </p><p><strong>Responsibilities</strong>:</p><ul><li>Act as the <strong>primary point of contact</strong> for all service-related client needs, ensuring timely and precise execution across a range of requests</li><li><strong>Collaborate with senior leadership</strong> to implement client-specific strategies and contribute to firm-wide initiatives</li><li>Build deep relationships by <strong>understanding client preferences</strong>, anticipating needs, and exceeding expectations</li><li><strong>Guide and support junior team members</strong>, including Client Service Associates and Analysts, on shared accounts</li><li>Work closely with clients and their external advisors (tax, legal, estate) to <strong>implement complex wealth planning strategies</strong>, including philanthropic and tax-advantaged initiatives</li><li>Foster strong relationships with <strong>clients’ extended professional teams</strong>, such as personal CFOs, executive assistants, and family office staff</li><li>Serve as a <strong>mentor and subject matter resource</strong> for new team members</li><li>Partner with internal investment professionals to assist in <strong>cash deployment and portfolio implementation</strong></li><li>Provide cross-functional support on <strong>internal projects and firm priorities</strong> as needed</li></ul>
  • 2025-09-19T21:53:55Z
Client Experience Coordinator
  • Walnut Creek, CA
  • remote
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae</strong> is partnering with a boutique RIA in Walnut Creek that is actively seeking a <strong>Client Experience </strong>to serve as the first point of contact for our clients and visitors. This role is critical in creating a professional, welcoming, and organized environment while providing outstanding customer service. The ideal candidate is highly organized, proactive, and possesses excellent communication skills, ensuring both clients and team members receive exceptional support.</p><p> </p><p><strong>Reception & Office Administration</strong></p><ul><li>Greet and welcome clients, visitors, and guests in a professional and friendly manner.</li><li>Answer and direct incoming calls promptly and courteously.</li><li>Manage the office calendar, scheduling and coordinating client and internal appointments.</li><li>Maintain a clean, organized, and professional front office environment.</li><li>Handle incoming/outgoing mail and packages; manage office supply inventory.</li><li>Prepare client refreshments and meeting spaces to create a welcoming atmosphere.</li><li>Support the team with general administrative tasks, including filing, copying, scanning, and data entry.</li></ul><p><strong>Client Service Associate Support</strong></p><ul><li>Assist with client onboarding, coordinating paperwork and preparing welcome materials.</li><li>Update and maintain accurate client records in the CRM system.</li><li>Provide support for account service requests, such as:</li><li>Processing beneficiary updates</li><li>Assisting with wire transfer documentation</li><li>Supporting rollover coordination with custodians</li><li>Prepare client-facing materials, reports, and correspondence for advisor meetings.</li><li>Follow up with clients on pending requests to ensure timely resolution.</li><li>Maintain confidentiality and adhere to compliance requirements in all client interactions.</li></ul>
  • 2025-09-19T22:04:32Z
Client Service Associate
  • San Jose, CA
  • remote
  • Permanent
  • 88000.00 - 120000.00 USD / Yearly
  • <p><strong>Please contact Jennifer Fukumae via LinkedIn for fastest consideration for this opportunity.</strong></p><p> </p><p><strong>Job Posting: </strong>Client Service Associate</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Location: </strong>San Jose, 100% onsite</p><p><strong>Comp</strong>: $88-120k + Bonus</p><p> </p><p>Are you ready to elevate your career with a fast-growing Wealth Management Firm that has expanded by $400 million in recent years? We’re seeking a driven and detail-oriented <strong>Client Service Advisor</strong> to join this dynamic team! This is your chance to be part of a company that values work-life balance, delivers outstanding investment returns, and offers competitive compensation. Join a collaborative team where your skills will make a direct impact on clients' success and the firm's continued growth. If you're passionate about providing exceptional client service and want to grow with a firm on the rise, we want to hear from you. <strong>Apply now</strong> to take the next step in your career and please ping <strong>Jennifer Fukumae </strong>on LinkedIn to have a conversation about the role!</p><p> </p><p> <strong>Responsibilities</strong>:</p><ul><li>Generate performance reporting and analyze effects of contribution and attribution.</li><li>Assist with implementing back office reconciliation processes.</li><li>Provide a high level of customer support to high net worth individuals.</li><li>Keeping up-to-date with client documentation.</li><li>Adhering to regulatory rules.</li><li>Processing client transactions accurately and punctually.</li><li>Assisting in bank operations (web calls) and international banking support.</li></ul>
  • 2025-09-19T21:48:53Z
Senior Client Associate, Multi Family Office
  • San Francisco, California, United States, CA
  • remote
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae</strong> with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support. The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.</p><p><br></p><p>They are seeking a Senior Client Service Associate to join their collaborative team in San Francisco on a hybrid basis. </p><p> </p><p> <strong>Responsibilities</strong>:</p><ul><li>Act as the primary point of contact for all service-related client needs, ensuring timely and precise execution across a range of requests</li><li>Collaborate with senior leadership to implement client-specific strategies and contribute to firm-wide initiatives</li><li>Build deep relationships by understanding client preferences, anticipating needs, and exceeding expectations</li><li>Guide and support junior team members, including Client Service Associates and Analysts, on shared accounts</li><li>Work closely with clients and their external advisors (tax, legal, estate) to implement complex wealth planning strategies, including philanthropic and tax-advantaged initiatives</li><li>Foster strong relationships with clients’ extended professional teams, such as personal CFOs, executive assistants, and family office staff</li><li>Serve as a mentor and subject matter resource for new team members</li><li>Partner with internal investment professionals to assist in cash deployment and portfolio implementation</li><li>Provide cross-functional support on internal projects and firm priorities as needed</li></ul>
  • 2025-09-26T23:24:10Z
PT General Manager
  • Oakland, CA
  • onsite
  • Temporary
  • 25.00 - 27.00 USD / Hourly
  • <p>We are looking for a skilled and dynamic Part Time General Manager to oversee daily operations and ensure the efficient functioning of our team in Oakland, California. This contract position requires a proactive leader who can balance administrative tasks, operational management, and staff development while fostering a safe and productive environment. If you have a passion for leadership and enjoy managing diverse responsibilities, this role is designed for you.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide operational activities to ensure efficiency and productivity.</p><p>• Perform administrative tasks such as scheduling, handling deposits, and managing inventory.</p><p>• Lead daily operations while empowering supervisors to maintain smooth workflows.</p><p>• Organize and conduct safety training sessions to promote workplace safety standards.</p><p>• Address HR-related inquiries and resolve issues effectively.</p><p>• Ensure compliance with food safety regulations and uphold quality standards.</p><p>• Monitor team performance and provide constructive feedback to drive improvement.</p><p>• Manage financial functions including accounts payable, accounts receivable, and payroll systems.</p><p>• Utilize tools such as CRM systems and accounting software to streamline operations.</p>
  • 2025-09-26T22:48:58Z
Senior Client Associate -SF/REMOTE
  • Bay Area, CA
  • remote
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae</strong> is partnering with a boutique, ultra-high-touch wealth management firm supporting some of the world’s most sophisticated families seeking a Senior Client Service Associate to deliver exceptional support across investment operations, client onboarding, and financial administration for a curated group of ultra-high-net-worth clients.</p><p> </p><p>As part of a growing team that manages bespoke single-family office structures (not a traditional MFO), you’ll work alongside high-caliber professionals in a flexible, collaborative environment—fully remote or hybrid from our San Francisco office.</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the client’s operational quarterback—owning onboarding, money movement, and reporting workflows</li><li>Coordinate wires, capital calls, tax document tracking, and alt investment subscriptions</li><li>Support philanthropic entities and family office operations with precision</li><li>Liaise with custodians, advisors, and internal stakeholders to maintain a seamless client experience</li><li>Review and finalize investment reports and performance data (no data entry)</li></ul>
  • 2025-09-26T23:33:54Z
Client Service Specialist - San Rafael
  • San Rafael, CA
  • remote
  • Permanent
  • 65000.00 - 85000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae</strong> is partnering with a collaborative and client-focused wealth management team who is seeking a <strong>Client Service Specialist</strong> to join their team! This role is a key part of the client services function, supporting advisors in all aspects of client management and operations. Reporting directly to the VP of Client Services, the position requires attention to detail, organizational skills, and a proactive approach to ensure high-quality service for all clients.</p><p><br></p><p><strong>Interested in this opportunity?</strong> Apply directly and connect with <strong>Jennifer Fukumae on LinkedIn</strong> for confidential consideration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain strong relationships with clients, advisors, and internal team members.</li><li>Respond to ongoing client requests in a timely and accurate manner, aiming to exceed expectations.</li><li>Compose professional correspondence, including letters and emails, on behalf of advisors.</li><li>Assist advisors with administrative and client-related tasks, proactively identifying ways to support the team.</li><li>Work effectively with employees across multiple office locations using a variety of communication tools.</li><li>Maintain a paperless office, completing account paperwork electronically whenever possible.</li><li>Input, update, and verify client information in internal systems.</li><li>Maintain and improve client service procedures and processes.</li><li>Take ownership of daily client service functions as appropriate.</li><li>Support front desk operations, including greeting clients and managing meeting spaces.</li><li>Perform general administrative duties, including phone coverage and scheduling support.</li></ul><p><strong>Systems & Tools</strong></p><ul><li>Proficiency with client relationship management (CRM) and document management systems (e.g., Salesforce, DocuSign, SharePoint, Zoom, Teams).</li><li>Strong computer skills, including Microsoft Office Suite.</li></ul>
  • 2025-09-19T21:59:16Z
Financial Services Client Service Assistant
  • Walnut Creek, CA
  • remote
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p><strong>Jennifer Fukumae with Robert Half Finance and Accounting </strong>is seeking a <strong>Client Experience Coordinator</strong> to join a growing wealth advisory team. This role is ideal for professionals with a <strong>banking, financial services, or client-facing background</strong> who want to transition into the Registered Investment Advisor (RIA) space. You will be the first point of contact for clients and visitors, creating a professional and welcoming environment, while providing essential administrative support to advisors.</p><p> </p><p>This is a unique opportunity to <strong>apply your banking or financial services experience</strong> in a client-focused RIA setting, learn the nuances of investment advisory operations, and grow your career in wealth management.</p><p><br></p><p><strong>Reception & Office Administration</strong></p><ul><li>Welcome clients, visitors, and guests with a professional and friendly demeanor.</li><li>Answer and direct incoming calls promptly and courteously.</li><li>Manage office calendars, scheduling and coordinating client and internal appointments.</li><li>Maintain a clean, organized, and professional office environment.</li><li>Handle incoming/outgoing mail and packages; manage office supply inventory.</li><li>Prepare client refreshments and meeting spaces to ensure a positive experience.</li><li>Support advisors and team members with general administrative tasks, including filing, scanning, and data entry.</li></ul><p><strong>Client Service Support</strong></p><ul><li>Assist with client onboarding, coordinating documentation and preparing welcome materials.</li><li>Update and maintain accurate client records in the firm’s CRM system.</li><li>Provide support for basic account service requests, such as:</li><li>Processing beneficiary updates</li><li>Assisting with wire transfer documentation</li><li>Supporting account rollovers with custodians</li><li>Prepare client-facing materials, reports, and correspondence for advisor meetings.</li><li>Follow up with clients on pending requests to ensure timely resolution.</li><li>Maintain confidentiality and adhere to compliance standards in all client interactions.</li></ul><p><br></p>
  • 2025-09-19T22:14:10Z
Desktop Support Analyst
  • Alameda, CA
  • onsite
  • Temporary
  • 33.00 - 35.00 USD / Hourly
  • <p>We are looking for a skilled Desktop Support Analyst to join our team in Alameda, California. In this Desktop Support role, you will provide technical support and troubleshooting expertise to ensure smooth operations across various systems and devices. This Desktop Support role is a great opportunity to work on a long-term contract, collaborating with professionals in a dynamic and fast-paced environment. This Desktop Support Role in an onsite role out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support for Windows devices, Apple devices, and computer hardware.</p><p>• Manage and maintain Active Directory services, ensuring seamless access and security.</p><p>• Configure and deploy software, hardware, and system updates as required.</p><p>• Oversee database management tasks, including updates, backups, and troubleshooting.</p><p>• Implement and monitor configuration management processes to maintain system integrity.</p><p>• Assist in planning and executing system deployments and upgrades.</p><p>• Deliver exceptional customer service while resolving technical issues promptly.</p><p>• Document and update technical procedures to improve team efficiency.</p>
  • 2025-09-03T23:19:06Z
Senior Client Service Associate - Family Office
  • San Francisco, CA
  • remote
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • <p><strong>Senior Client Associate</strong></p><p><strong>Location:</strong> San Francisco, CA (Montgomery BART)</p><p><strong>Industry:</strong> Wealth Management / Multi-Family Office</p><p><strong>Compensation:</strong> $100,000–$115,000 base (stretch to $120,000 DOE) + Bonus</p><p><br></p><p>A dynamic and highly regarded multi-family office is seeking a polished and proactive <strong>Senior Client Associate</strong> to join its San Francisco-based team. This is a high-impact role supporting ultra-high-net-worth clients through a comprehensive suite of services including investment management, financial planning, lending strategy, and bespoke family office solutions.</p><p><br></p><p><strong>About the Firm</strong></p><p>The firm is known for its long-term client relationships, collaborative culture, and commitment to professional excellence. With a focus on innovation and continuous learning, the team leverages technology to deliver a seamless and elevated client experience.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Client Associate will serve as a key point of contact for designated client relationships, executing requests with precision and partnering with senior leadership on strategic initiatives. This role is ideal for someone who thrives in a fast-paced, client-first environment and enjoys mentoring junior team members while contributing to firm-wide growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for client service requests</li><li>Execute client transactions and requests with accuracy and efficiency</li><li>Partner with senior management on bespoke strategies and firm initiatives</li><li>Build deep client relationships by understanding preferences and exceeding expectations</li><li>Guide and support junior client service associates and analysts</li><li>Assist clients and their advisors with complex planning initiatives (e.g., wealth transfer, philanthropy, tax strategies)</li><li>Maintain relationships with clients’ professional teams (e.g., executive assistants, personal CFOs)</li><li>Collaborate with investment teams on cash deployment and portfolio creation</li><li>Support internal teams on special projects as needed</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive compensation and bonus structure</li><li>Comprehensive medical, dental, and vision coverage</li><li>401(k) with employer match</li><li>Flexible vacation policy and sabbatical program</li><li>Hybrid work structure supporting work-life balance</li><li>Equal opportunity employer and SEC-registered investment advisor</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
  • 2025-09-27T05:13:44Z
Accounts Receivables Specialist
  • Oakland, CA
  • onsite
  • Contract / Temporary to Hire
  • 27.00 - 33.00 USD / Hourly
  • <p><strong>Join Our Team as an Accounts Receivable Administrator!</strong></p><p><strong>We are looking for a highly organized and detail-focused Accounts Receivable (AR) Administrator</strong> for a contract to hire opportunity based in Oakland, California. In this role, you will oversee the management of customer accounts, ensure timely and accurate invoicing, and support operational efficiency. If you thrive in structured environments and enjoy working with numbers, this opportunity may be the perfect next step in your career!</p><p><br></p><p><strong>Why This Role Matters</strong></p><p>As an integral part of our finance team, the <strong>Accounts Receivable Administrator</strong> ensures cash flow accuracy by processing invoices, managing collections, and reconciling accounts. Your dedication will support both internal teams and external customers, creating a seamless and streamlined accounts receivable function.</p><p><br></p><p>Please note this position is located onsite and only candidates who meet the experience requirements and who can commute to the location will be considered.</p><p><br></p><p><strong>Work Schedule & Location</strong></p><p>This is a <strong>full-time, fully onsite position,</strong> <strong>Monday through Friday, 8:00 AM to 5:00 PM. Potential for a hybrid work schedule after 30 days.</strong></p><p><br></p><p><strong>Your Key Responsibilities Include:</strong></p><ul><li>Prepare and distribute accurate and timely <strong>customer invoices</strong>.</li><li>Record and apply customer payments, including <strong>checks, ACH transfers, and credit card transactions</strong>, to ensure accurate account balances.</li><li>Monitor and manage <strong>accounts receivable aging reports</strong>, prioritizing collections efforts to meet company benchmarks.</li><li>Follow up with customers regarding <strong>past-due accounts</strong>, resolving discrepancies professionally and promptly.</li><li>Reconcile customer accounts by verifying, recording, and investigating unapplied payments or account discrepancies.</li><li>Answer customer inquiries related to their invoices, statements, and account status, demonstrating a high level of customer service.</li><li>Assist in the preparation of <strong>monthly AR reports</strong> to support financial reviews, forecasting, and reporting processes.</li><li>Work closely with the sales and customer service teams to resolve billing discrepancies and ensure accuracy in orders and invoicing.</li><li>Maintain proper records and filing of AR documentation in accordance with company and compliance standards.</li><li>Support month-end closing processes, including reconciling AR sub-ledgers to the general ledger.</li><li>Contribute to the development of efficient AR processes and policies to improve workflows and prevent errors.</li></ul><p><br></p><p><br></p>
  • 2025-09-19T22:19:05Z
Lead Advisor at Thriving Wealth Management
  • Danville, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Lead Advisor </strong>at a <strong>Thriving Wealth Management</strong>. This is a full-time permanent role based in <strong>Danville </strong>with a <strong>Hybrid</strong> schedule.</p><p> </p><p>This firm manages hundreds of millions in AUM and partners with high-net-worth clients to deliver strategies that truly make an impact. The lead advisor owns the client relationships and is responsible for managing to-do’s, preparing cases, delegating tasks to associate advisors, and handling everything needed to support both the client and the senior advisor.</p><p> </p><p>The firm actively supports your professional development with FINRA sponsorships and CFP study programs, while also <strong>offering mentorship, a collaborative culture</strong>, and a strong commitment to work-life balance.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Support Senior Advisors with financial planning and investment strategies.</li><li>Participate in client meetings and manage follow-ups.</li><li>Assist with onboarding new clients and building relationships.</li><li>Prepare reports, recommendations, and financial analyses.</li><li>Handle client service tasks, CRM updates, and paperwork.</li><li>Help improve workflows and insurance proposals.</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
  • 2025-09-26T14:53:48Z
Assistant Customer Operations
  • Stockton, CA
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • We are looking for an Assistant Customer Operations specialist to join our team in Stockton, California. This contract position involves supporting customer operations and ensuring seamless communication between internal departments and external clients. The role requires an individual who thrives in a fast-paced environment and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Coordinate the end-to-end order management process, from order receipt to invoice generation, ensuring accuracy in pricing, terms, and invoicing.<br>• Build and maintain strong relationships with internal teams, including Sales, Operations, Logistics, and Finance, as well as external customers.<br>• Provide timely and thorough responses to customer inquiries, resolving issues effectively and enhancing customer satisfaction.<br>• Act as a liaison and resource for Sales, Marketing, Quality, and other departments to support customer needs.<br>• Ensure compliance with company policies and procedures, maintaining readiness for audits and reviews.<br>• Manage multiple priorities while adhering to deadlines and maintaining attention to detail.<br>• Utilize Microsoft Office tools to prepare reports, track data, and perform daily tasks with efficiency.<br>• Offer support for international shipping and trade compliance processes, ensuring smooth operations.<br>• Collaborate with teams to resolve connectivity issues and provide solutions to customer concerns.<br>• Continuously improve processes and contribute innovative ideas for enhancing customer operations.
  • 2025-09-25T14:48:48Z
Lead Advisor - $600M AUM
  • San Ramon, CA
  • remote
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Lead Financial Advisor – Strategic Partner in Wealth Management</strong></p><p>Join a growing, client-focused wealth management firm with over $600M in assets under management and an average client size of $1.5M. The firm helps successful individuals, families, and businesses gain clarity, direction, and confidence in their financial lives—offering more than just incremental returns.</p><p><br></p><p><strong>The Role</strong></p><p>As Lead Advisor, you’ll support senior advisors in delivering personalized financial planning and investment strategies. You’ll manage client communications, assist with onboarding, and help build tailored plans—all while gaining exposure to every dimension of wealth management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support senior advisors in meetings and follow-ups</li><li>Build financial plans and manage planning software</li><li>Handle client onboarding and communications</li><li>Assist with insurance proposals and investment reviews</li><li>Manage CRM, paperwork, and meeting prep</li></ul><p><strong>Why Join</strong></p><ul><li>Broad exposure to wealth management</li><li>Strong work-life balance</li><li>Supportive, down-to-earth leadership</li><li>Company-sponsored FINRA exams and CFP® support</li><li>Collaborative, growth-oriented team culture</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
  • 2025-09-19T22:28:41Z
Organizational Development Partner
  • Sunnyvale, CA
  • onsite
  • Permanent
  • 150000.00 - 190000.00 USD / Yearly
  • <p>Alison Brenchley, Robert Half is on the lookout for an Organizational Development Partner to be part of our team based in Sunnyvale, California. The role is in the IT Software industry where you will be working closely with the VP of Global HR Services. Your primary tasks will be to develop, implement, and maintain impactful organizational development strategies. </p><p><br></p><p>Responsibilities </p><p>• Collaborate with all HR team levels to develop and build organizational and training programs.</p><p>• Utilize your knowledge of ERP solutions and CRM to maintain efficient and accurate customer credit records.</p><p>• Facilitate leadership development programs and present training initiatives.</p><p>• Ensure compliance and effective internal communication within the organization.</p><p>• Use your skills in strategic planning to process customer credit applications accurately and efficiently.</p><p>• Use your experience in ADP - Financial Services to monitor customer accounts and take appropriate action.</p><p>• Contribute to the budget process and internal reporting system to maintain financial health.</p><p>• Utilize your experience in 3M to work on career development strategies for the team.</p><p>• Leverage your skills in Human Resources (HR) Administration for effective organizational development.</p>
  • 2025-09-19T23:23:56Z
Payroll Specialist (Part-Time)
  • Oakland, CA
  • remote
  • Temporary
  • 27.00 - 30.00 USD / Hourly
  • <p>POSITION SUMMARY</p><p>The role of HR Payroll Coordinator provides administrative support within the firm’s human resources department. This role fosters positive relationships between HR and employees, vendors, other business partners.</p><p><br></p><p>POSITION RESPONSIBILITIES</p><p>Provide essential support to HR operations including but not limited to, responding to employee and external inquiries; provide support in the areas of recruitment, payroll and benefits; HR file maintenance; audit support; onboarding and offboarding; HRIS support.</p><p><br></p><p>This contract position has a flexible schedule and will be based 100% on site, approximately 3-4 days/ 24-32 hours per week.</p><p><br></p><p>In this role, you will be supporting the HR director with payroll, assisting employees with open enrollment/benefit plan selection and providing general human resources assistance.</p><p><br></p><p>Experience with data entry, MS Office Suite and ADP and/or Paylocity, is preferred.</p>
  • 2025-09-19T22:09:10Z
Client Service Accountant - Family Office
  • San Francisco, CA
  • remote
  • Permanent
  • 110000.00 - 140000.00 USD / Yearly
  • <p><strong>Associate – Client Services Accounting</strong></p><p>Join a well-established private investment firm that provides comprehensive financial services to multi-generational clients. This role offers the opportunity to work in a collaborative environment, supporting high-net-worth individuals and families with accounting, reporting, and financial operations.</p><p><br></p><p><strong>The Role</strong></p><p>As an Associate in Client Services Accounting, you’ll play a key role in managing day-to-day transactions, financial reporting, and client communications. You’ll support a wide range of accounting functions while partnering with internal teams to deliver high-quality service and insights.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter journal entries, reconcile accounts, and prepare financial statements</li><li>Manage accounts payable and anticipate client liquidity needs</li><li>Review investment valuations and balance sheet items</li><li>Interface with clients, estate managers, and vendors for payment and reporting</li><li>Collaborate across departments on client reporting and forecasting</li><li>Support process improvements and technology integration</li></ul><p><strong>Why Join</strong></p><ul><li>Competitive compensation and benefits</li><li>401(k) with 5% match + annual contribution</li><li>Generous paid time off, parental leave, and child care stipend</li><li>Health, dental, vision, and disability coverage</li><li>Volunteer time off and donation matching</li><li>In-person work schedule: Tuesday–Thursday in San Francisco</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p><p><br></p>
  • 2025-09-19T23:44:35Z
Case Manager
  • San Jose, CA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>Reputable personal injury firm is seeking an experienced and compassionate Case Manager to join their team. This position is ideal for someone with a strong background in personal injury law who thrives in a fast-paced environment and is committed to delivering exceptional client service. As a key member of our legal team, you will play a vital role in managing cases, communicating with clients, and supporting attorneys to ensure successful outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct initial interviews with prospective clients to gather relevant case information.</p><p>• Request, review, and organize medical records related to client cases.</p><p>• Maintain consistent communication with insurance companies, medical providers, and clients to provide updates and address inquiries.</p><p>• Draft and send correspondence letters to clients, insurance companies, and healthcare providers.</p><p>• Collaborate closely with attorneys to review case status and develop strategies.</p><p>• Perform investigative tasks related to claims and pre-litigation case work.</p><p>• Manage administrative duties such as faxing, filing, and copying to support case management.</p><p>• Oversee and prioritize a substantial caseload while ensuring accuracy and timeliness.</p><p>• Assist staff and team members with various tasks, ensuring seamless workflow and collaboration.</p><p>• Utilize software tools, including Microsoft Word and Excel, to maintain organized records and documentation.</p>
  • 2025-09-23T17:08:59Z
2