<p>Our client, a professional and customer-focused organization, is seeking a friendly and adaptable Call Center Representative to join their team. Committed to delivering superior customer service, this company is looking for someone who can provide excellent support, resolve customer concerns efficiently, and contribute to a positive customer experience.</p><p><br></p><p>The Call Center Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, and troubleshooting issues while maintaining professionalism and providing exceptional service. The ideal candidate is tech-savvy, detail-oriented, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Resolve customer complaints and issues efficiently, providing accurate information and ensuring customer satisfaction.</li><li>Communicate effectively to educate customers about the company’s products, services, and policies.</li><li>Process orders, applications, and transactions with a high degree of accuracy.</li><li>Document customer interactions and maintain detailed records in the company’s CRM system.</li><li>Escalate complex or unresolved issues to the appropriate department or manager for further assistance.</li><li>Participate in training programs to stay updated on company policies, services, and best practices.</li><li>Assist in identifying opportunities for improving customer service processes and systems.</li></ul><p><br></p>
<p>Robert Half is partnering with a mission-driven nonprofit organization to find a dedicated and compassionate Call Center Representative. This role is perfect for a customer-focused individual who thrives on providing exceptional service while contributing to the meaningful work of a nonprofit organization. If you enjoy helping others, possess strong communication skills, and are motivated to make a difference in a community-focused organization, this opportunity might be for you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls from donors, members, and the public, providing friendly and professional service.</li><li>Resolve inquiries or concerns regarding the nonprofit’s programs, services, or policies quickly and efficiently.</li><li>Maintain accurate records of calls, interactions, and resolutions in the database system.</li><li>Provide information regarding donation processes, volunteer opportunities, and community events as needed.</li><li>Triage calls and escalate complex issues to the appropriate departments.</li><li>Participate in outreach efforts to strengthen donor relations and program satisfaction, as necessary.</li><li>Ensure sensitive donor data and other confidential information are handled securely and with discretion.</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>Are you a compassionate individual who thrives in helping people in need? We are seeking a passionate and customer-focused <strong>Bilingual Call Center Agent</strong> to join our helpline team. This position is an opportunity to make a meaningful difference in the lives of individuals seeking critical support and assistance. The ideal candidate will be fluent in <strong>Spanish</strong> and represent our organization's mission of providing life-changing services to diverse communities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of incoming calls on the organization's helpline with professionalism, empathy, and efficiency.</li><li>Provide callers with accurate information about the nonprofit's services and other community resources available to assist in their unique circumstances.</li><li>Conduct outbound follow-ups for ongoing support, program awareness, or case management as needed.</li><li>Serve as a caring and compassionate resource to address emergency situations and de-escalate heightened emotions over the phone.</li><li>Accurately document all interactions in the organization's CRM system or database to ensure seamless service delivery.</li><li>Collaborate with team members and supervisors to provide feedback and suggest improvements to the helpline process.</li><li>Uphold strict confidentiality guidelines and organizational policies when handling sensitive information.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join our team on a contract basis in Irvine, California. In this role, you will be responsible for providing outstanding service to clients while ensuring the accuracy and efficiency of financial transactions. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with customers to address their needs.<br><br>Responsibilities:<br>• Handle a variety of financial transactions, including deposits, withdrawals, loan payments, check cashing, and fund transfers, with precision and adherence to banking policies.<br>• Respond to customer inquiries regarding accounts, services, and policies in a detail-oriented and timely manner.<br>• Promote and recommend banking products and services that align with customer needs, supporting branch sales goals.<br>• Balance and maintain a cash drawer, ensuring compliance with security protocols and audit standards.<br>• Educate clients about alternative banking solutions and digital tools to enhance their banking experience.<br>• Provide exceptional service during peak business periods and assist with shifts as needed, including vacation and leave coverage.<br>• Collaborate with team members to ensure smooth branch operations and deliver a positive customer experience.<br>• Maintain up-to-date knowledge of banking procedures and products to address customer questions effectively.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
<p>Join an organization that is making a difference in people's lives every day! Our client, a mission-driven nonprofit organization, is seeking a dedicated and enthusiastic Customer Service Representative to be the face of their operations. This role is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to the success of a nonprofit organization focused on positive impact.</p><p><br></p><p>The Customer Service Representative will play an essential role in connecting the organization with its stakeholders, providing excellent support, and ensuring a seamless experience for donors, members, and program participants. This position requires strong communication skills, problem-solving abilities, and a passion for helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service by answering inquiries via phone, email, and live chat, addressing stakeholder needs in a courteous and efficient manner.</li><li>Assist donors, members, and program participants with questions related to services, events, and organization initiatives.</li><li>Resolve issues, concerns, and conflicts promptly while maintaining a positive and professional demeanor.</li><li>Accurately enter customer information into the organization’s database and maintain records with the highest confidentiality standards.</li><li>Collaborate with internal teams to follow up on customer inquiries and ensure issues are addressed in a timely manner.</li><li>Support program enrollment processes and provide guidance to participants when needed.</li><li>Monitor and manage customer feedback, ensuring timely responses and contributing ideas for service improvement.</li><li>Assist with special projects as directed by the customer service and leadership teams.</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p>Robert Half is partnering with a mission-driven nonprofit organization dedicated to providing essential community support and resources across San Diego. They are seeking a Bilingual Spanish Customer Service Representative to join their growing team.</p><p>This position begins onsite for the first six months to ensure comprehensive training and team integration, with the opportunity to transition to a hybrid schedule (3 days onsite / 2 remote) thereafter.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver exceptional customer service to community members in both <strong>Spanish and English</strong> via phone, email, and in-person interactions.</li><li>Provide information on available programs, services, and eligibility requirements.</li><li>Document all client interactions accurately in the organization’s database.</li><li>Schedule appointments, assist with follow-ups, and ensure timely communication.</li><li>Collaborate with cross-functional teams to connect clients to the right resources.</li><li>Uphold confidentiality and demonstrate empathy in every client interaction.</li></ul><p><br></p>
<p>Are you passionate about assisting others and providing excellent customer service? As a Helpline Agent, you will be the first point of contact for individuals seeking support. You’ll use your communication and problem-solving skills to address customer inquiries, resolve issues, and ensure a positive experience. This is a dynamic role that offers opportunities to grow professionally while making a meaningful impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer incoming calls, emails, and messages promptly and professionally.</li><li>Identify customer needs and guide them to appropriate solutions or resources.</li><li>Troubleshoot and resolve customer concerns or escalate more complex issues for further assistance.</li><li>Maintain accurate and detailed records of customer interactions in the company's system.</li><li>Consistently deliver a high level of customer service, striving for first-call resolution.</li><li>Stay updated on company processes, services, and tools to provide accurate and current information to customers.</li></ul><p><br></p>
<p>Robert Half is currently seeking a skilled and motivated Customer Service Representative to join the team of a thriving company. This opportunity is ideal for a candidate who excels at providing exceptional customer service, solving problems efficiently, and serving as the first point of contact between the company and its clients. If you are detail-oriented, communicative, and passionate about creating positive customer experiences, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate product, service, or policy information to customers.</li><li>Maintain detailed customer records by logging all interactions into the CRM or ticketing system.</li><li>Proactively escalate unresolved issues to the appropriate departments for resolution.</li><li>Process customer orders, returns, or requests using internal platforms.</li><li>Identify opportunities to enhance customer satisfaction and provide feedback to the management team.</li><li>Collaborate with cross-functional teams to ensure smooth customer service operations.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in San Diego, California. In this position, you will play a key role in ensuring a smooth application process for insurance cases while maintaining excellent communication with agents and vendors. This opportunity is ideal for someone with a strong commitment to customer service and an ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Review new insurance applications to confirm all requirements are met before submission to carriers.<br>• Communicate with vendors to coordinate necessary follow-ups and resolve outstanding issues.<br>• Process insurance applications and cases efficiently using Salesforce.<br>• Facilitate a seamless application experience for agents, addressing their needs throughout the process.<br>• Manage high volumes of inbound calls and provide timely assistance to agents and customers.<br>• Follow up with agents and carriers to ensure all requirements are completed and accurate.<br>• Collaborate with team members to achieve shared objectives and provide support when needed.
<p>A respected and innovative <strong>instrument manufacturing company in San Marcos</strong> is seeking a proactive and detail-oriented <strong>Customer Service Representative</strong> to provide world-class support to clients in the scientific and technical fields. This is a fantastic opportunity for someone who thrives on problem-solving, clear communication, and building long-term customer relationships. You’ll work closely with sales, logistics, and production teams to ensure that every order and inquiry is handled with precision and care.</p><p><br></p><p><u>🧩 </u><strong><u>Responsibilities:</u></strong></p><ul><li>Respond to customer inquiries via phone and email regarding products, pricing, and order status.</li><li>Process orders, issue quotes, and manage returns and replacements.</li><li>Collaborate with internal departments to track shipments and resolve order discrepancies.</li><li>Maintain accurate customer records and documentation in the CRM system.</li><li>Support the sales team with lead follow-up, account updates, and contract details.</li><li>Provide product knowledge support and troubleshooting guidance.</li><li>Contribute to continuous improvement in customer service procedures.</li></ul>
<p>Robert Half is working with a client in the HVAC industry to find a skilled Collections Specialist to join their team. If you have strong interpersonal skills, a knack for resolving payment issues, and excel at managing accounts receivable, this role offers an opportunity to thrive in an essential industry.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers with overdue accounts via phone and email to ensure timely payments.</li><li>Evaluate customer accounts and develop strategies for resolving payment delays</li><li>Maintain accurate records of collections efforts, payment agreements, and correspondence.</li><li>Process adjustments and resolve billing discrepancies effectively with customers and internal teams.</li><li>Collaborate with the sales and accounting departments to develop strategies for minimizing delinquent accounts.</li><li>Generate and review aging reports, ensuring accurate tracking of all overdue balances.</li><li>Suggest improvements to the collections process to enhance overall efficiency.</li><li>Ensure compliance with company policies and applicable federal, state, and local regulations regarding debt collection.</li><li>Provide exceptional customer service, maintaining positive relationships while enforcing payment terms.</li></ul>
We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. This is a long-term contract position that offers the opportunity to provide exceptional service while supporting various administrative and operational tasks. The ideal candidate will excel in communication, organization, and problem-solving, ensuring smooth processes and positive customer experiences.<br><br>Responsibilities:<br>• Ensure the accurate and timely production of copy work and delivery to designated parties.<br>• Review payments to identify duplicates or determine proper reassignment to the correct claims.<br>• Draft and prepare correspondence, including letters, as required.<br>• Organize and process outgoing mail efficiently for postal services.<br>• Manage monthly supply orders and monitor inventory levels to ensure adequate stock.<br>• Collaborate with adjusters and medical professionals to transition injured workers to new primary treating physicians.<br>• Communicate proactively with supervisors regarding any issues that may affect workflow, insured parties, claimants, vendors, or company operations.<br>• Provide prompt assistance to both internal and external customers, meeting commitments independently.<br>• Perform additional support tasks as assigned to contribute to team goals.<br>• Maintain compliance with company policies, procedures, and project timelines.
<p>Our <strong>healthcare client in San Luis Rey</strong> is seeking a proactive <strong>Collections Specialist</strong> to manage outstanding patient and insurance balances within the revenue cycle department. The ideal candidate has prior experience handling medical collections, understands insurance follow-up procedures, and thrives in a fast-paced, results-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Follow up on unpaid insurance claims and patient balances to ensure timely reimbursement.</li><li>Contact insurance companies regarding claim denials, underpayments, and appeals.</li><li>Initiate patient outreach for outstanding self-pay balances with professionalism and empathy.</li><li>Record all collection activities in the billing system, ensuring documentation accuracy.</li><li>Work closely with billing and posting teams to correct errors and resubmit claims.</li><li>Review EOBs and identify opportunities to improve collection efficiency.</li><li>Maintain compliance with HIPAA and Fair Debt Collection Practices Act (FDCPA) standards.</li><li>Generate weekly collection reports and aging summaries for management.</li></ul>
<p>Are you a results-driven professional with strong interpersonal skills and a knack for resolving outstanding accounts? Robert Half is seeking a Collections Specialist to assist one of our clients in recovering overdue payments while maintaining positive relationships with customers. This role plays a vital part in ensuring the financial stability of the organization. As a Collections Specialist, you will manage and resolve overdue accounts by working directly with customers and utilizing your negotiation skills to secure payments. You will focus on maintaining accuracy in customer accounts while delivering excellent customer service to achieve financial goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts to identify outstanding balances and ensure timely collection efforts.</li><li>Initiate contact with clients via phone, email, or mail to address overdue payments and resolve discrepancies.</li><li>Maintain accurate records of all collection activity and document payment arrangements </li><li>Work collaboratively with internal departments to resolve customer account discrepancies or disputes.</li><li>Negotiate payment plans and settlements within company guidelines.</li><li>Prepare aging reports and analyze trends for management review.</li><li>Ensure compliance with company policies, industry regulations, and applicable laws regarding collections.</li><li>Provide exceptional customer service, balancing firmness with professionalism to maintain positive client relationships.</li></ul><p><br></p>
<p>Our client is seeking a friendly and organized Front Desk Coordinator to manage the reception area and serve as the first point of contact for clients, visitors, and staff. The Front Desk Coordinator will be responsible for creating a welcoming environment while overseeing front desk operations and administrative tasks. The ideal candidate is detail-oriented, proactive, and has excellent communication skills to ensure smooth daily office activity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients promptly and professionally, ensuring a warm and inviting experience.</li><li>Manage the reception area, keeping it clean and organized to reflect a positive office image.</li><li>Operate the switchboard and route calls to appropriate team members, taking accurate messages as needed.</li><li>Oversee appointment scheduling, meeting coordination, and conference room reservations.</li><li>Respond to inquiries from clients and visitors, providing helpful information or guidance.</li><li>Manage incoming and outgoing correspondence, including packages, letters, and emails.</li><li>Perform administrative duties such as filing, data entry, and maintaining office records.</li><li>Coordinate with office staff to ensure timely communication and effective workflow.</li><li>Monitor and maintain office supplies inventory, ordering as needed.</li><li>Assist in organizing team events, meetings, and special projects.</li></ul><p><br></p>
We are looking for a skilled Medical Collections Specialist to join our team in Irvine, California. This is a Contract-to-Permanent position, offering an excellent opportunity to grow your career in a dynamic healthcare environment. The ideal candidate will play a vital role in managing accounts receivable, resolving payment discrepancies, and ensuring compliance with industry regulations.<br><br>Responsibilities:<br>• Manage accounts receivable by following up on outstanding payments, payment errors, and claim denials.<br>• Analyze insurance Explanation of Benefits (EOBs) and initiate appeals when necessary to resolve discrepancies.<br>• Maintain detailed documentation of account issues, resolutions, and follow-up actions for patient records.<br>• Prepare and send required documentation via mail or other channels to support claims processing.<br>• Stay informed about commercial and managed care pricing models, as well as relevant rules and regulations.<br>• Ensure compliance with organizational policies and healthcare laws, safeguarding patient confidentiality at all times.<br>• Participate in compliance training sessions and promptly report any concerns or incidents to management.<br>• Utilize systems such as EHR platforms, Epic Software, and IBM AS/400 to ensure efficient claims and collections processes.<br>• Support the team by performing additional tasks as directed by supervisors or management.<br>• Contribute to the overall success of the department by collaborating with colleagues to meet organizational goals.
Our client is searching for a skilled and success driven Customer Experience Associate to create exceptional interactions with customers and ensure satisfaction across every touchpoint. As the face of the company, you will be responsible for handling inquiries, resolving issues, and delivering a seamless and personalized customer experience. With a customer-first mindset and an aptitude for problem-solving, the ideal candidate will represent the brand professionally while supporting the organization’s strategic goals of enhancing customer satisfaction and loyalty. <br> Key Responsibilities: Provide professional and courteous assistance to customers via phone, email, live chat, and other communication channels. Respond promptly to customer inquiries, escalating issues to the appropriate departments when necessary. Act as a liaison between customers and internal teams to resolve service issues or address concerns. Monitor and track customer interactions through CRM software to ensure resolution and follow-up. Gather customer feedback and communicate insights to team leadership for service improvement initiatives. Collaborate with other departments, including sales and technical support, to enhance the customer experience. Maintain a comprehensive understanding of company products, services, and policies to provide accurate information to customers. Identify opportunities to exceed customer expectations and create lasting positive impressions. Uphold company standards for friendly and professional customer service in every interaction.
<p>We are looking for a dedicated and meticulous Client Services Associate to join our team in San Diego, California. This Contract to Permanent position plays a vital role in ensuring exceptional client experiences and supporting operational efficiency. You will collaborate with advisors, handle client documentation, and provide outstanding service to high-net-worth individuals, business owners, and other clients.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle client account documentation, including transfers, distributions, and updates, ensuring precision and attention to detail.</li><li>Keep client records organized and ensure information in company systems is current.</li><li>Liaise with custodians to promptly resolve any service or account issues.</li><li>Prepare materials for client meetings, communications, and mailings.</li><li>Oversee office supplies, vendor interactions, and general office appearance to maintain a professional and inviting environment.</li><li>Act as the initial point of contact for clients visiting the office, providing a courteous and detail-focused experience.</li><li>Assist advisors by collecting and organizing financial information for client accounts.</li><li>Support financial planning initiatives and perform investment research as required.</li><li>Compile performance reports and reconcile data to maintain accuracy.</li><li>Draft correspondence and documentation for client interactions.</li></ul><p><br></p>
<p>Robert Half is seeking a professional and personable front desk coordinator for a growing organization. As the first point of contact for visitors and clients, this role requires excellent customer service skills, strong organizational abilities, and the ability to maintain a welcoming and efficient front desk environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and direct visitors, ensuring a positive and professional first impression of the organization.</li><li>Answer, screen, and route incoming phone calls while responding to inquiries promptly and courteously.</li><li>Manage appointment scheduling for internal staff and external visitors using scheduling tools or calendars.</li><li>Maintain and organize the reception area, ensuring it is clean, presentable, and stocked with necessary supplies.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with administrative tasks like data entry, maintaining office records, and updating contact lists.</li><li>Provide support for office events, including preparation and logistics coordination.</li><li>Handle confidential information with discretion and professionalism.</li></ul><p><br></p>
<p>Robert Half is seeking a professional and friendly Receptionist to handle front desk responsibilities for a growing organization. As the first point of contact for clients, visitors, and staff, the ideal candidate will have excellent communication, multitasking skills, and a professional demeanor. This is a great opportunity for a detail-oriented individual to join a dynamic and fast-paced team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and welcome visitors to the office, offering excellent customer service.</li><li>Manage and route incoming calls, responding to inquiries or directing calls to appropriate staff.</li><li>Schedule and coordinate meetings, appointments, and conference rooms as needed.</li><li>Maintain a neat and organized reception area to provide a positive impression for clients and guests.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Assist with administrative tasks, such as data entry, maintaining office directories, and ordering supplies.</li><li>Provide support to various staff members or departments as needed.</li><li>Observe and enforce office policies, procedures, and guidelines.</li></ul><p><br></p>
<p>Robert Half is looking for a professional and friendly Receptionist to serve as the first point of contact for visitors and clients. This role is vital to maintaining a positive and welcoming atmosphere at the office while supporting daily administrative operations. The ideal candidate will have excellent interpersonal skills, a professional demeanor, and the ability to stay organized in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and warmly welcome clients, visitors, and staff as they arrive at the office.</li><li>Answer and direct phone calls in a professional and efficient manner, taking detailed messages when necessary.</li><li>Handle incoming and outgoing mail, including courier deliveries and packages.</li><li>Maintain the front desk reception area to ensure it is clean, organized, and presentable.</li><li>Assist with general administrative tasks, such as data entry, preparing correspondence, and managing office supplies.</li><li>Schedule appointments, meetings, and conference room bookings as directed by staff.</li><li>Support various departments by coordinating communication and providing information when needed.</li><li>Provide additional office support for events, special projects, and clerical needs.</li></ul>
<p>Our client is looking for a professional, and friendly Receptionist to join their team. As the face of the company, the Receptionist will play a critical role in creating a welcoming environment for visitors, maintaining office organization, and supporting staff with administrative tasks. The ideal candidate is someone with excellent interpersonal skills, a proactive attitude, and a passion for delivering outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors with a warm and professional demeanor, ensuring they feel supported and valued.</li><li>Answer and route incoming calls in a timely and courteous manner, as well as take and relay accurate messages.</li><li>Maintain the reception area, ensuring it is clean, organized, and reflects a professional image.</li><li>Manage incoming and outgoing correspondence, including emails, mail, and packages.</li><li>Assist with administrative tasks such as data entry, filing, scheduling, and document preparation.</li><li>Coordinate courier services, order office supplies, and maintain office inventory.</li><li>Support the team in organizing meetings, booking conference rooms, and preparing meeting materials.</li><li>Handle visitor logs, badge distribution, and other security protocols.</li><li>Operate office equipment such as fax machines, printers, and copiers.</li></ul>
