<p><strong>About the Role:</strong></p><p> We’re seeking compassionate, bilingual (English/Spanish) Call Center Representatives who are passionate about helping others and want to build a career in social services. In this role, you will be the first point of contact for individuals in need of resources, support, and guidance. You’ll provide high-quality customer service while helping connect community members to essential programs.</p><p><br></p><p>This role is a contract to hire position after approximately 6 months and can be hybrid after going permanent! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer a high volume of incoming calls with professionalism, empathy, and patience.</li><li>Provide accurate information about programs, services, and resources.</li><li>Navigate and update two CRM systems to document cases and track interactions.</li><li>Assist callers in both English and Spanish.</li><li>Follow call scripts, guidelines, and compliance procedures.</li><li>Collaborate with internal teams to ensure callers receive proper support.</li></ul><p><br></p><p><br></p>
<p><strong>📞 Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>📌 Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>📌 Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
<p>Are you passionate about helping others and fluent in both English and Spanish? Our team is seeking a customer service professional to support our customers via phone, email, and chat. As a Bilingual Spanish Customer Service Representative, you will deliver outstanding service and solutions to our clients and customers while resolving issues accurately and efficiently.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Handle incoming customer communications in both Spanish and English, ensuring prompt and professional responses.</li><li>Address product inquiries, resolve issues, and follow up on customer concerns with empathy and attention to detail.</li><li>Document interactions and outcomes in the customer relationship management system.</li><li>Collaborate with internal teams to escalate complex cases and ensure timely solutions.</li><li>Maintain a strong knowledge of company products, policies, and procedures.</li><li>Meet defined metrics for productivity and customer satisfaction.</li></ul><p><br></p>
<p><strong>Bilingual Spanish Customer Service Representative – Nonprofit (Homelessness & Community Assistance)</strong></p><p> <strong>Location:</strong> Onsite (Hybrid eligible after ~6 months)</p><p> <strong>Type:</strong> Contract-to-Hire</p><p> <strong>Start Date:</strong> Early January</p><p> <strong>Schedule:</strong> Full-time, Standard Business Hours (Shifts between 8AM–6PM)</p><p><strong>About the Opportunity:</strong></p><p> We are seeking compassionate, mission-driven <strong>Bilingual Spanish Customer Service Representatives</strong> to join a nonprofit dedicated to supporting individuals facing homelessness, food insecurity, and housing challenges. This role is ideal for someone who is passionate about serving the community and wants to build a long-term career in social services.</p><p>You’ll be the first point of contact for clients seeking help, providing information, support, and referrals to essential programs. The role begins fully onsite, with potential hybrid flexibility after approximately six months based on performance and reliability.</p><p><strong>What You’ll Do:</strong></p><ul><li>Answer inbound calls from community members seeking assistance with homelessness services, food programs, housing resources, and other essential needs.</li><li>Communicate with clients in <strong>both English and Spanish</strong>, offering patient, compassionate support.</li><li>Gather information, assess needs, and provide accurate details about available programs and next steps.</li><li>Document all interactions using the organization’s CRM system.</li><li>Learn program guidelines, processes, and community resources quickly.</li><li>Maintain confidentiality and follow all nonprofit and social services compliance standards.</li><li>Collaborate with team members and program staff to ensure callers receive timely and appropriate</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
<p>A high-end hospitality and services company in Oceanside is hiring a <strong>Customer Service Representative</strong> to provide elevated service to clients, manage appointment scheduling, and support front-end operations. This position requires a polished, service-focused communicator who enjoys working with people and creating memorable guest experiences.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet clients, answer incoming calls, and manage high-volume scheduling</li><li>Handle billing questions, membership inquiries, and service upgrades</li><li>Provide knowledgeable recommendations based on client needs</li><li>Maintain accurate records of appointments, client profiles, and visit history</li><li>Resolve concerns quickly with tact, professionalism, and a hospitality-first mindset</li><li>Assist with front office presentation, light administrative duties, and coordination with management</li></ul>
<p><strong>About the Role:</strong></p><p> We are looking for a compassionate and fast-learning <strong>Bilingual Spanish Hotline Agent</strong> to join our team. In this role, you will support community members calling in for help, information, and resources. You’ll handle a high volume of inbound calls while maintaining empathy, professionalism, and accuracy. This position is perfect for someone who thrives in a fast-paced environment and wants to make a meaningful impact.</p><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer a high volume of inbound calls in both <strong>English and Spanish</strong> with patience, empathy, and professionalism.</li><li>Listen to caller needs and provide accurate information, referrals, or next steps.</li><li>Navigate and update a CRM system to document all interactions accurately.</li><li>Learn new processes, programs, and systems quickly.</li><li>Follow established scripts, policies, and confidentiality guidelines.</li><li>Work collaboratively with the team to ensure callers receive timely, appropriate support.</li></ul><p><br></p>
<p>As a <strong>Client Experience Specialist</strong>, you’ll play a key role in supporting individuals and families who reach out looking for guidance, resources, and compassion. This position is perfect for someone who wants to grow in social services and enjoys being a steady, helpful voice for people navigating challenging situations. Every call you take is an opportunity to make someone’s day a little easier. This role is contract to hire with the ability to work hybrid once hired on permanently. Approximately the first 6 months will be fully in office! </p><p><strong>What You’ll Do:</strong></p><ul><li>Serve as the first point of contact for community members calling in for help or information.</li><li>Answer a high volume of inbound calls while maintaining a warm, supportive, and patient approach.</li><li>Communicate with clients in <strong>both English and Spanish</strong> to understand their needs and connect them to the right programs or resources.</li><li>Enter and track information using <strong>two CRM systems</strong>, ensuring accuracy and thorough documentation.</li><li>Provide clear explanations of available services and walk callers through next steps.</li><li>Stay informed about internal and community programs to guide clients effectively.</li><li>Uphold client confidentiality and handle sensitive situations with professionalism.</li><li>Work closely with team members to ensure clients receive seamless support.</li></ul><p><br></p>
<p>A fun, energetic <strong>recreational gymnastics and fitness facility in Encinitas</strong> is searching for an enthusiastic <strong>Customer Service Representative</strong> to support families, students, and members. This role is ideal for someone who enjoys a lively environment, works well with children and parents, and can balance administrative duties with stellar customer service.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Provide outstanding customer service to parents, students, and visitors both in person and by phone.</li><li>Assist with class scheduling, enrollment, cancellations, and membership questions.</li><li>Process payments, manage class waitlists, and communicate program updates.</li><li>Maintain a safe, clean, and welcoming lobby and front desk area.</li><li>Help monitor check-in procedures for classes, camps, and special events.</li><li>Respond to messages, emails, and inquiries in a timely and helpful manner.</li><li>Support instructors by providing updated rosters, attendance sheets, and announcements.</li><li>Assist with promotional events, parent nights, and seasonal activities.</li></ul>
<p>A mid-sized manufacturing and distribution company in Vista is seeking a <strong>Customer Service Representative</strong> to support order processing, client communication, and coordination with internal departments. This role is ideal for someone who enjoys problem-solving, tracking information, and helping customers receive accurate and timely updates.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries regarding orders, shipments, and product availability</li><li>Process purchase orders, confirm details, and follow through until delivery</li><li>Communicate with logistics, production, and warehouse teams to ensure accurate timelines</li><li>Maintain CRM and ERP data, ensuring clean and updated information</li><li>Resolve product issues, returns, or replacements with a positive and professional approach</li><li>Provide written communication via email and prepare order-related documents</li></ul>
<p>A rapidly expanding e-commerce consumer goods company in Vista is seeking an engaging and solutions-oriented <strong>Customer Service Representative</strong> to join their customer experience team. This company prides itself on high-quality products, fast delivery, and exceptional customer care—making this role essential to maintaining their strong brand reputation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle high-volume customer inquiries via phone, email, online chat, and CRM systems</li><li>Resolve product questions, shipping concerns, warranty claims, order changes, and return requests</li><li>Accurately process orders, update account information, and document customer interactions</li><li>Collaborate with warehouse, logistics, and product support teams to ensure timely customer resolutions</li><li>Identify patterns in customer feedback and communicate suggestions to management</li><li>Assist with customer review monitoring, social media responses, and promotional inquiries</li><li>Maintain strong product knowledge to support troubleshooting and provide accurate information</li><li>Represent the company with professionalism, positivity, and exceptional service</li></ul>
<p>A large <strong>manufacturing and distribution company</strong> in Vista is seeking a <strong>Collections Specialist</strong> with strong analytical skills and exceptional customer service. This role is best for someone who enjoys researching account discrepancies, digging deep into invoices, and ensuring that high-volume B2B accounts remain current. You’ll work directly with customers, sales reps, and internal departments to resolve issues before they escalate. This company experiences frequent purchase order changes, recurring shipments, and multi-location billing—so attention to detail, professionalism, and accuracy are essential.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Monitor high-volume AR aging and follow up on past due accounts across national and international customers</li><li>Identify, analyze, and resolve invoice discrepancies related to pricing, freight, quantity, and PO mismatches</li><li>Work cross-functionally with customer service, shipping, and sales to ensure billing accuracy</li><li>Document all interactions and maintain detailed records of payment commitments</li><li>Recommend credit holds, escalate delinquent accounts, and support write-off review</li><li>Manage credit applications and assist with credit limit adjustments based on payment history</li><li>Prepare weekly and monthly AR status reports for leadership</li></ul>
<p>A rapidly scaling biotech company in Carlsbad is seeking an experienced <strong>Senior Payroll Specialist</strong> to join their growing Finance & HR operations team. This is a high-impact role supporting a workforce of exempt, non-exempt, lab personnel, field teams, and remote employees across multiple states. The ideal candidate is someone who can thrive in a compliance-heavy environment, understands the nuances of payroll in a regulated industry, and can operate with a high level of confidentiality and accuracy.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage full-cycle, multi-state payroll processing for 300+ employees on a biweekly and semi-monthly schedule</li><li>Validate timesheets, earnings, deductions, bonuses, and equity-related payroll entries</li><li>Ensure payroll compliance with federal, state, and local labor/payroll laws (with emphasis on CA, WA, CO)</li><li>Collaborate with HR and Accounting to reconcile payroll reports and GL entries</li><li>Oversee year-end processing including W-2s, taxable fringe benefits, and audit documentation</li><li>Respond to employee inquiries with professionalism and excellent customer service</li><li>Assist with process improvements, payroll system upgrades, and SOP development</li></ul>
<p>A leading <strong>manufacturing company</strong> in Oceanside is looking for a <strong>Billing Specialist</strong> to support their finance and operations teams. This role is perfect for someone who prefers consistency yet appreciates the challenge of handling large, complex customer accounts. Because the company handles custom orders, recurring shipments, and multi-stage production, billing must be precise and fully aligned with order fulfillment data. You will be responsible for ensuring that all invoices reflect correct quantities, pricing, freight details, and customer-specific terms.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Generate accurate invoices for high-volume customer accounts using data from ERP and production systems</li><li>Review order fulfillment reports, packing slips, and shipping confirmations to validate billing quantities</li><li>Resolve invoice discrepancies by collaborating with production, logistics, and customer service teams</li><li>Maintain accurate billing records and customer profiles, including special pricing or contract terms</li><li>Process credit memos, adjustments, and rebills when necessary</li><li>Assist with revenue tracking and account reconciliations during month-end close</li><li>Support internal reporting, billing metrics, and workflow improvement initiatives</li></ul>
<p>Our client, a reputable and fast-growing <strong>commercial construction company</strong>, is seeking a <strong>Collections Specialist</strong> who understands the unique challenges of construction billing, lien releases, progress payments, and project-based invoicing. This role is ideal for someone who enjoys digging into account histories, resolving discrepancies, and working closely with project managers to ensure accurate and timely receivables.</p><p>As part of the accounting team, you’ll manage a busy portfolio of customer accounts, many tied to multi-phase construction projects. The right candidate will be comfortable navigating retention rules, change orders, and contract billing schedules while maintaining excellent relationships with general contractors, subcontractors, and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conduct proactive outreach (phone & email) to resolve outstanding balances, including progress payments and retention amounts</li><li>Review construction contracts, billing schedules, and job cost reports for accuracy</li><li>Work with project managers to verify completed work, change orders, and approved pay applications</li><li>Prepare lien release documentation, conditional/unconditional waivers, and required compliance paperwork</li><li>Investigate disputed charges, reconcile statements, and process billing corrections</li><li>Monitor AR aging and generate weekly reports showing at-risk accounts</li><li>Maintain detailed notes, escalation logs, and customer communication history</li><li>Collaborate with the Controller to improve collection strategies and cash flow forecasting</li></ul>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Carlsbad, California. This contract-to-permanent position offers the opportunity to contribute to a fast-paced and dynamic environment while ensuring accurate and efficient processing of accounts payable functions. The ideal candidate will possess a strong understanding of accounting principles and demonstrate the ability to work across multiple business units and departments.<br><br>Responsibilities:<br>• Process invoices accurately and ensure proper coding to the correct departments and entities.<br>• Manage high-volume accounts payable tasks, including payments via ACH, credit cards, and expense reimbursements.<br>• Set up month-end accruals independently and post intercompany journal entries.<br>• Verify vendor information for accuracy and forward details for system entry.<br>• Handle bill payments and ensure expenses are coded correctly, including cash expenses.<br>• Monitor accounts payable trends and recommend process improvements.<br>• Ensure compliance with W9 and 1099 requirements as necessary.<br>• Collaborate with departments to streamline workflows and adapt to new processes.<br>• Provide exceptional customer service to vendors and internal teams.<br>• Maintain meticulous records and uphold accuracy in all transactions.
<p><strong>About the Role:</strong></p><p> We are seeking a professional and detail-oriented <strong>Financial Customer Service Representative</strong> to support a growing financial services team in Del Mar. In this role, you will assist clients with questions related to insurance, financial products, account support, and general service inquiries. This is an excellent opportunity for someone with strong operational and customer support experience who wants to grow within a stable, client-focused organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer inbound client calls and provide accurate information regarding insurance policies, financial products, and general account needs.</li><li>Assist clients with policy updates, documentation requests, account changes, and service questions.</li><li>Navigate and update <strong>Salesforce</strong> and other internal systems to document interactions and maintain accurate records.</li><li>Provide a high level of professionalism, clarity, and support during every client interaction.</li><li>Collaborate with internal teams to resolve client concerns efficiently.</li><li>Follow compliance and confidentiality guidelines related to financial and insurance services.</li><li><br></li></ul><p><br></p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in San Diego, California. In this contract position, you will play a key role in ensuring the accuracy and organization of service-related administrative tasks. This opportunity is ideal for someone who excels in communication, organization, and attention to detail, with a willingness to work within the fire protection industry.</p><p><br></p><p>Responsibilities:</p><p>• Process and send invoices to customers in a timely manner.</p><p>• Verify and organize service-related paperwork for accuracy before submission.</p><p>• Review and prepare data for billing purposes, ensuring all necessary information is included.</p><p>• Monitor alarm reports and inspection notes for compliance and accuracy.</p><p>• Distribute completed paperwork and reports to customers as needed.</p><p>• Upload inspection and compliance reports to relevant platforms.</p><p>• Maintain consistent communication with customers to address any administrative inquiries.</p><p>• Utilize and manage systems like Service Trade to streamline processes and maintain records.</p><p>• Ensure compliance with industry standards and company procedures across all administrative tasks.</p>
<p>A long-established agricultural supply company in Fallbrook is seeking a <strong>Front Office Coordinator</strong> to support daily operations for their busy front office. This company works with growers, distributors, and agricultural specialists throughout North County, making this role essential for maintaining smooth communication and excellent customer service.</p><p><br></p><p><strong>About the Role:</strong></p><p> The Front Office Coordinator will serve as the “control center” of the office—managing incoming communication, supporting sales teams, helping customers at the front counter, and ensuring that the office is organized, efficient, and welcoming. This role is perfect for someone who enjoys multitasking, staying organized, and working in a supportive, community-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet customers, vendors, and delivery personnel and direct them to the appropriate departments</li><li>Manage incoming phone calls and emails; respond to inquiries regarding orders, inventory, and general questions</li><li>Assist with order entry, invoicing, and updating customer accounts</li><li>Maintain office supplies, filing systems, and general office organization</li><li>Coordinate communication between warehouse, sales, and administration</li><li>Support management with data entry, weekly office reports, scheduling, and customer follow-ups</li><li>Ensure professional communication and a positive customer experience at all times</li></ul>
<p>We are seeking an experienced Client Services Administrator to join a small but dynamic financial services team. The ideal candidate will combine strong communication and organizational skills with fluency supporting both classic administrative functions and process improvements. This role is integral to delivering excellent client experiences and boosting operational efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for client inquiries and account administration.</li><li>Maintain and update client records using CRM and financial management platforms.</li><li>Prepare required documentation for account openings, transfers, and client transactions.</li><li>Coordinate and schedule meetings, prepare agendas, and track follow-up actions.</li><li>Support workflow automation and cross-functional process improvement initiatives.</li><li>Assist with compliance and regulatory document management.</li><li>Act as a liaison between clients, advisors, and internal teams to ensure seamless service.</li><li>Manage confidential information with professionalism and discretion.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
<p>Our client in Vista is seeking a polished, professional, and friendly <strong>Bilingual Spanish/English Receptionist</strong> to serve as the main point of contact for their corporate headquarters. This role is ideal for someone who enjoys interacting with employees and visitors, managing a busy front desk, and supporting administrative projects across departments.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Greet visitors, clients, and vendors with professionalism and warmth</li><li>Answer and route high-volume incoming calls in both English and Spanish</li><li>Manage front office calendar, conference room reservations, and daily visitor logs</li><li>Assist HR, accounting, and operations teams with administrative tasks including scanning, filing, and preparing documents</li><li>Handle incoming mail, deliveries, and outgoing packages</li><li>Support onboarding by preparing badge access, parking passes, and welcome packets</li><li>Maintain lobby appearance, office supply inventory, and general workplace organization</li><li>Assist with company events, catering setups, and meeting materials</li></ul>
