We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining high standards of service. This role offers the opportunity to work in the dynamic Health Pharm/Biotech industry, contributing to meaningful solutions for occupational safety.<br><br>Responsibilities:<br>• Handle customer inquiries through various communication channels, including phone, email, and online platforms, ensuring prompt and attentive responses.<br>• Collaborate with internal departments to resolve customer issues effectively from start to finish, ensuring follow-ups are completed.<br>• Utilize multiple internal systems to manage orders, track shipments, and address customer concerns accurately.<br>• Provide feedback to management regarding service challenges and customer concerns to improve processes.<br>• Participate in special projects as assigned, contributing to team objectives and organizational goals.<br>• Process order entries, schedule appointments, and manage customer accounts with precision.<br>• Maintain accurate records of customer interactions and transactions, ensuring data integrity.<br>• Assist with troubleshooting and resolving issues related to product delivery, account setups, and other customer needs.<br>• Demonstrate flexibility by working overtime when requested to meet business demands.<br>• Support lean process improvement initiatives to enhance customer service efficiency.
<p>Our client is seeking a service-oriented and motivated Customer Service Representative to join their team. In this role, you will be the first point of contact for customers, providing expert support and delivering solutions to inquiries and concerns. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a passion for delivering exceptional customer experiences. This is a fantastic opportunity to grow your career in a dynamic environment that values customer satisfaction and professional development.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customer inquiries, providing prompt and accurate information about products, services, policies, and procedures.</li><li>Handle customer service requests via phone, email, and live chat with a professional and friendly demeanor.</li><li>Resolve customer issues and complaints quickly by identifying root causes and implementing solutions.</li><li>Accurately document and track customer interactions in a Customer Relationship Management (CRM) system.</li><li>Assist customers with order placement, account updates, billing inquiries, and troubleshooting issues.</li><li>Stay up to date on company products, services, and promotions to provide customers with accurate, helpful guidance.</li><li>Collaborate with internal teams, such as sales and technical support, to address customer needs.</li><li>Foster strong customer relationships to increase client satisfaction and loyalty.</li><li>Identify customer pain points and escalate unresolved issues to the appropriate department or manager.</li><li>Manage follow-up communications to ensure all customer issues are resolved adequately.</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> Robert Half is partnering with a reputable insurance firm seeking a Client Services Associate to support their growing team. This individual will work directly with clients and internal account managers to deliver high-quality service across various insurance products. The ideal candidate is customer-focused, organized, and comfortable managing a high volume of inquiries with accuracy and professionalism.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for policyholders and assist with account inquiries by phone and email.</li><li>Support day-to-day service needs including policy changes, billing follow-up, claims status updates, and documentation requests.</li><li>Prepare and process policy documents, renewals, applications, endorsements, certificates of insurance, and related forms.</li><li>Maintain accurate account records and ensure all documentation meets compliance standards.</li><li>Partner closely with Account Managers and Producers to support client satisfaction and retention efforts.</li><li>Communicate with carriers to request policy information, obtain quotes, and help resolve service issues.</li><li>Track service requests and ensure timely follow-up and resolution.</li><li>Assist with onboarding new clients and supporting renewal cycles.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this role, you will be responsible for delivering outstanding customer service, handling financial transactions, and assisting clients with their banking needs. This is a long-term contract position, offering an opportunity to make a meaningful impact within the banking industry.<br><br>Responsibilities:<br>• Process a range of financial transactions, such as deposits, withdrawals, loan payments, and transfers, while ensuring accuracy and adherence to banking policies.<br>• Provide prompt and attentive assistance to customers with inquiries regarding their accounts and available banking services.<br>• Actively promote and recommend banking products and services tailored to meet the needs of customers.<br>• Manage and reconcile a cash drawer, complying with established security and audit procedures.<br>• Educate customers on various banking options, including digital services and alternative channels.<br>• Address and resolve customer concerns effectively, ensuring a positive banking experience.<br>• Collaborate with team members to maintain smooth branch operations during busy periods.<br>• Uphold high standards of confidentiality and security in all customer interactions.<br>• Contribute to the achievement of branch goals by delivering exceptional service and support.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>A reputable and long-standing <strong>construction and infrastructure company</strong> in San Marcos is seeking a dedicated and knowledgeable <strong>Human Resources Specialist</strong> to support their growing operations. The company prides itself on its strong community ties, safety-focused culture, and commitment to supporting both field and office employees with professionalism and respect.</p><p>This is a great opportunity for someone who enjoys working in a hands-on, operational HR role—balancing administrative precision with real-world problem-solving. You’ll interact closely with field supervisors, project managers, and leadership to ensure compliance and smooth HR operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer onboarding and offboarding processes for both field and office personnel, ensuring accuracy of all documentation and timely data entry into HRIS.</li><li>Maintain compliance with employment laws, safety requirements, and jobsite regulations, including <strong>OSHA</strong>, <strong>EEOC</strong>, and <strong>California labor codes</strong>.</li><li>Support and manage <strong>prevailing wage and certified payroll documentation</strong>, ensuring adherence to public works contract requirements.</li><li>Coordinate employee benefits enrollments, changes, and annual open enrollment activities.</li><li>Process background checks, employment verifications, and I-9 documentation with attention to legal compliance.</li><li>Maintain and update employee records, ensuring confidentiality and accuracy across digital and paper systems.</li><li>Assist in employee relations matters, including investigations, coaching documentation, and corrective actions, in partnership with HR leadership.</li><li>Track certifications, training completion, and safety compliance across active job sites.</li><li>Prepare and submit HR-related reports, including turnover metrics, headcount, and compliance audits.</li><li>Participate in HR projects such as policy updates, process improvements, and HR system implementations.</li><li>Collaborate closely with payroll and accounting teams on job costing, prevailing wage updates, and labor reporting.</li></ul>
<p><strong>Overview:</strong></p><p> Robert Half is seeking a Client Services Associate to support one of our insurance industry clients. This role is responsible for providing high-quality service to clients, ensuring policy accuracy, and supporting account management activities. This is an excellent opportunity for someone who is detail-oriented, communicates effectively, and enjoys working in a client-facing role.</p><p><strong>Key Duties & Responsibilities:</strong></p><ul><li>Respond to client inquiries and provide timely resolution to service requests.</li><li>Assist with processing policy updates, renewals, applications, endorsements, and other insurance documentation.</li><li>Coordinate with carriers and internal teams to verify coverage details, request quotes, and resolve account issues.</li><li>Maintain accurate client records and ensure all documentation complies with company and regulatory standards.</li><li>Support Account Managers with client follow-up, renewal preparation, and ongoing account maintenance.</li><li>Provide professional and courteous communication via phone, email, and written correspondence.</li></ul><p><br></p>
<p>We are looking for an experienced and detail-oriented Accounting Manager to join our team in San Diego, California. This is a long-term contract position with the possibility of transitioning into a permanent role. The ideal candidate will take ownership of critical accounting functions, including month-end close processes, financial statement preparation, budgeting, and reconciliation tasks. Preference for hands-on expertise with Great Plains accounting software and the ability to work independently while effectively collaborating with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage the month-end close process, ensuring all financial reports and documentation are accurate and timely.</p><p>• Develop and oversee budgets in collaboration with leadership and ensure alignment with organizational goals.</p><p>• Prepare and present detailed financial statements, including income statements, balance sheets, and cash flow reports.</p><p>• Perform account reconciliations, including bank, balance sheet, and intercompany accounts, to ensure accuracy.</p><p>• Create and post journal entries to maintain the integrity of general ledger records.</p><p>• Track and record elimination entries for intercompany transactions and allocate costs across departments as necessary.</p><p>• Ensure compliance with accounting standards and organizational policies while maintaining high accuracy in all processes.</p><p>• Utilize Great Plains accounting software to execute accounting tasks, troubleshoot issues, and optimize system functionality.</p><p>• Collaborate with stakeholders to analyze financial data and provide actionable insights to support decision-making.</p>
Duties/Responsibilities:<br>• Establishes internal controls and guidelines for accounting transactions.<br>• Prepares and runs all payroll operation, including regualr and additional payrolls <br>• Oversees the production of periodic financial reports; ensures that the reported results comply with US GAAP, and prepares consolidated financial reporting for HQ. Responsible for managing chart of accounts/business units and running year end process.<br>• Ensures timely completion of all account reconciliations.<br>• Responsible for tax planning throughout the fiscal year; files annual corporate tax return. Responsible for Sales and Use Tax filing to States in a monthly, quarterly, or annual basis.<br>• Audits accounts to ensure compliance with state and federal regulations; coordinates with outside auditors and provides needed information for the annual external audit.<br>• Ensures compliance with local, state, and federal government requirements.<br>• Oversees ship & debit (rebate program) to ensure accurate processing and accounting.<br>• Reviews and approves outgoing payments.<br>• Oversight of the accounts receivable function, including aging and credit terms.<br>• Responsible for preparing internal commission and offshore commission.<br>• Provides training, guidance, and support to Staff Accountant and Associate Accountant.<br>• Optimizes accounting systems and workflows.<br>• Provide financial insights to leadership for decision-making.<br>• Performs other related duties as necessary or assigned.<br><br>Required Skills/Abilities: <br>• Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.<br>• Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.<br>• Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.<br>• Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.<br>• Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.<br>• Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.<br>• Kowledge of U.S. GAAP.<br>• Profeiciency with SAP.
We are looking for an experienced Accounting Manager to lead and oversee financial operations within our organization in San Diego, California. The ideal candidate will bring expertise in managing accounting functions, supervising teams, and ensuring the accuracy of financial records. This role requires strong analytical skills and a commitment to maintaining high standards of financial reporting and compliance.<br><br>Responsibilities:<br>• Supervise a team of four administrative and office staff, ensuring the timely and accurate completion of weekly financial tasks.<br>• Oversee accounts receivable (A/R) and accounts payable (A/P) processes to maintain efficient financial operations.<br>• Prepare and review weekly financial reports to provide actionable insights to stakeholders.<br>• Manage the month-end and period close processes, including general ledger accuracy and balance sheet reconciliations.<br>• Analyze financial statements to identify opportunities for profit improvement and recommend actionable strategies.<br>• Ensure robust internal controls are in place and collaborate with District Operations Managers to maintain compliance.<br>• Assist in the development of forecasting and budgeting models to support financial planning.<br>• Provide backup support for payroll processing as needed.<br>• Work closely with internal and external auditors to facilitate audits and ensure compliance.
We are looking for an experienced Cost Accounting Manager to lead and manage cost accounting functions within our manufacturing operations in Poway, California. This role demands a hands-on approach with meticulous attention to detail, ensuring the accurate recording and analysis of costs to support financial reporting and operational efficiency. The ideal candidate will possess strong analytical skills and a proactive mindset, collaborating with cross-functional teams to optimize cost structures and enhance business performance.<br><br>Responsibilities:<br>• Manage and oversee standard costing, inventory valuation, cost of goods sold, and variance analysis to ensure accurate financial reporting.<br>• Develop and refine cost accounting policies and procedures to align with organizational goals and compliance standards.<br>• Ensure timely and precise recording of manufacturing costs and inventory transactions.<br>• Support month-end and year-end close processes related to inventory and cost accounting, delivering actionable insights to enhance financial outcomes.<br>• Monitor and reconcile inventory accounting, including valuation and analysis of excess and obsolete materials.<br>• Implement controls and best practices to improve inventory accuracy and reduce waste.<br>• Collaborate with IT and finance teams to enhance cost accounting systems and automate processes for greater efficiency.<br>• Partner with manufacturing, supply chain, procurement, and engineering teams to understand cost drivers and support strategic business initiatives.<br>• Provide financial guidance for product development, sourcing decisions, and production planning to drive operational success.<br>• Ensure compliance with internal controls, company policies, and audit requirements by maintaining accurate documentation.
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization to hire a <strong>Bilingual (Spanish/English) Customer Service Representative</strong>. This role is ideal for someone who is passionate about helping others, excels in communication, and thrives in a supportive, community-focused environment. You will play a key role in assisting clients, answering questions, and ensuring individuals receive the resources they need.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for clients and community members, providing support in both English and Spanish.</li><li>Respond to phone calls, emails, and walk-in inquiries with empathy and professionalism.</li><li>Provide information on programs, services, and eligibility requirements.</li><li>Assist clients with completing applications, forms, and navigating resources.</li><li>Maintain accurate documentation and update client records in the database.</li><li>Collaborate with internal teams to ensure seamless referrals and follow-up support.</li><li>Uphold the organization’s mission and commitment to providing equitable access to services.</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>Robert Half is seeking dedicated and personable Customer Service Representatives to join a growing call center team. This is an exciting opportunity for candidates passionate about providing excellent customer support, resolving inquiries, and enhancing the customer experience. As the first point of contact, you will act as the face of the company, ensuring prompt, courteous, and effective communication with customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls, responding to inquiries, complaints, and requests in a professional manner.</li><li>Provide thorough and accurate information regarding products, services, and policies.</li><li>Troubleshoot and resolve customer issues efficiently, escalating more complex problems to appropriate departments as necessary.</li><li>Document customer interactions, inquiries, and resolutions in the company’s CRM or database.</li><li>Promote products or services when opportunities arise, ensuring customer satisfaction at all times.</li><li>Collaborate with team members and management to identify ways to improve the customer experience.</li><li>Follow communication scripts, policies, and guidelines while personalizing service to individual customer needs.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
We are looking for an experienced Sr. Customer Service Representative to join our team in San Marcos, California. This Contract to permanent position offers an opportunity to contribute to a fast-paced utilities and infrastructure environment by delivering outstanding customer support and ensuring seamless service operations. The ideal candidate will bring exceptional communication and organizational skills to manage customer interactions and coordinate field services effectively.<br><br>Responsibilities:<br>• Respond promptly to incoming customer calls, providing attentive and courteous assistance.<br>• Collect detailed information regarding service needs and accurately generate job tickets using ServiceTitan.<br>• Schedule service appointments, maintain job notes, and manage follow-ups to ensure customer satisfaction.<br>• Communicate effectively with property managers, homeowners, and internal teams to address concerns and coordinate services.<br>• Update customer profiles, book service calls, and verify the accuracy of job-related details.<br>• Dispatch technicians through ServiceTitan’s scheduling and dispatch tools, ensuring efficient workflows.<br>• Monitor technician routes and job progress, making necessary adjustments to schedules as issues arise.<br>• Track job statuses, input notes, upload relevant documents, and confirm tasks are completed within the system.<br>• Maintain consistent communication with field technicians to provide updates, relay changes, and share additional information.<br>• Support administrative tasks such as processing estimates, invoices, warranty details, and service history documentation.
<p>A growing <strong>technology solutions company</strong> in Escondido is seeking a <strong>Customer Service Representative</strong> to join their dynamic support team. This organization develops software and hardware solutions for businesses across the U.S., and they’re looking for someone who can deliver an exceptional client experience while supporting technical inquiries. If you thrive in a fast-paced, tech-focused environment and enjoy helping customers solve problems, this is a great opportunity to grow your career within a respected and forward-thinking company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and live chat.</li><li>Troubleshoot basic software or hardware issues and escalate to Tier 2 support when necessary.</li><li>Process product orders, replacements, and returns with accuracy and professionalism.</li><li>Document client interactions using a <strong>CRM system</strong> (Salesforce or HubSpot).</li><li>Provide product education and onboarding support for new customers.</li><li>Collaborate with the technical support and sales teams to ensure customer satisfaction.</li><li>Track customer feedback and assist in service improvement initiatives.</li></ul>
We are looking for an experienced Interim Shared Services Center Transition Manager to oversee and facilitate the transition of accounting and finance operations to a Shared Services Center. This long-term contract position is based in Costa Mesa, California, and requires a mix of onsite and remote work, ensuring seamless coordination during the transition process. The ideal candidate will bring expertise in business transformation, project management, and shared services implementation.<br><br>Responsibilities:<br>• Serve as the primary liaison between the current team, incoming finance personnel, and the Shared Services Center.<br>• Develop and manage detailed transition plans, including timelines, milestones, and accountability structures.<br>• Ensure the effective transfer of knowledge and processes between the existing and new teams.<br>• Oversee the standardization of accounting and finance processes to align with shared services goals.<br>• Monitor and enhance internal controls and performance management frameworks during the transition.<br>• Collaborate with stakeholders to address challenges and ensure smooth integration into the Shared Services Center.<br>• Provide hands-on leadership in business process outsourcing and transformation initiatives.<br>• Utilize expertise in Oracle R12 or equivalent systems to support process improvements.<br>• Facilitate communication between departments to ensure alignment with organizational objectives.<br>• Report progress and outcomes directly to the Interim Finance Transformation Lead.
<p>An established <strong>financial advisory and wealth management firm</strong> in Rancho Santa Fe is looking for a professional <strong>Senior Client Services Associate</strong> to provide high-level support to advisors and clients. This firm offers comprehensive financial planning, investment management, and estate services to a select clientele. This is a key role for someone who enjoys building lasting client relationships, managing complex administrative tasks, and ensuring the seamless execution of financial transactions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for high-net-worth clients regarding account activity, statements, and service requests.</li><li>Prepare and process new account paperwork, transfers, and investment documentation.</li><li>Coordinate with custodians (Charles Schwab, Fidelity, etc.) to ensure timely and accurate account management.</li><li>Maintain client files and CRM records with precision and confidentiality.</li><li>Support financial advisors in preparing client review materials, reports, and presentations.</li><li>Manage follow-ups on trades, contributions, distributions, and compliance documentation.</li><li>Assist with onboarding new clients and coordinating cross-departmental communication.</li><li>Participate in process improvement and workflow initiatives to enhance client experience.</li></ul>
<p>We are looking for a highly skilled Tax Manager to lead the development and implementation of strategic tax technology solutions. This role involves collaborating with cross-functional teams to enhance tax processes, ensure compliance, and optimize the use of advanced tools in managing tax operations. The ideal candidate will have a strong background in tax technology and a proven track record in driving efficiency and innovation.</p><p><br></p><p>Responsibilities:</p><p>• Design and execute a comprehensive tax technology strategy to streamline compliance, reporting, data analytics, and process management.</p><p>• Serve as the primary tax representative on cross-functional project teams, ensuring tax requirements are met during technology implementations.</p><p>• Collaborate with IT and other departments to define functional requirements, review technical designs, and oversee application testing, deployment, and maintenance.</p><p>• Lead tax technology projects using recognized project management methodologies to ensure successful outcomes.</p><p>• Establish and maintain robust internal controls for all tax technology applications, ensuring compliance with Sarbanes-Oxley Section 404.</p><p>• Manage user access, perform system updates, and provide technical support for tax technology applications.</p><p>• Stay informed about emerging tax technology trends and refine strategies to achieve optimal performance.</p><p>• Develop detailed process documentation, deliver end-user training, and create policies for efficient technology use.</p><p>• Oversee relationships with vendors and consultants to ensure effective implementation and support of tax applications.</p><p>• Provide training to tax team members on software tools and process enhancements. </p><p><br></p>
We are looking for an experienced Tax Manager to oversee comprehensive tax processes and ensure compliance with regulations. This role requires a strategic thinker who can analyze financial data, implement best practices, and provide innovative tax solutions. Join our team in Tustin, California, to make a meaningful impact in tax planning and management.<br><br>Responsibilities:<br>• Oversee the preparation and review of complex income tax returns for individuals and corporations.<br>• Manage tax compliance processes, ensuring timely and accurate submissions.<br>• Coordinate and lead tax audits, serving as the primary point of contact for auditors.<br>• Develop and implement process improvements to enhance efficiency and accuracy in tax operations.<br>• Research and apply innovative tax planning strategies to optimize tax savings.<br>• Monitor industry trends and regulatory changes to ensure compliance and adaptability.<br>• Identify opportunities for tax savings and provide actionable recommendations to improve profitability.<br>• Prepare and manage sales and use tax filings, ensuring adherence to local and federal regulations.
<p>We are looking for a skilled Payroll Manager to oversee and ensure the accurate and timely processing of payroll operations for a multi-state workforce. This role requires expertise in managing full-cycle payroll for large employee groups while maintaining compliance with state and federal regulations. The successful candidate will bring a strong attention to detail, leadership skills, and proficiency in payroll systems.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily payroll operations, supervising and developing payroll staff.</li><li>Manage multi-state payroll for 400+ union and non-union employees, ensuring compliance with policies and agreements.</li><li>Review and approve payroll runs, tax filings, certified payrolls, and union reports.</li><li>Maintain compliance with wage laws, tax regulations, and collective bargaining requirements.</li><li>Collaborate with HR, Accounting, and Operations on payroll and audit matters.</li><li>Ensure accurate payroll accounting, job costing, and labor reporting.</li><li>Lead process improvements and system enhancements in Trimble Viewpoint or similar ERP.</li><li>Manage year-end reconciliations, W-2s, and audit preparation.</li></ul>
<p>We are looking for an experienced Finance Manager to join our team on a contract basis. In this role, you will oversee key financial operations, including reporting, analysis, and forecasting, ensuring the organization maintains a strong financial position. This opportunity is ideal for someone with exceptional analytical skills who thrives in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Update forecast models with monthly actuals and assist in finalizing the 2026 budget (January completion target)</li><li>Manage complex monthly ARR rollforwards and ensure accuracy in revenue reporting</li><li>Update monthly bookings and renewal data and prepare a revenue flash by BD6 each month</li><li>Conduct marketing spend and ROI analyses to support budget decisions</li><li>Maintain and update capacity planning models to align on headcount plans for the upcoming year</li><li>Support ad-hoc analyses, mainly related to the Budget and monthly close as needed</li></ul><p><br></p>
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
We are looking for an experienced Accounting Manager to lead our financial operations in San Diego, California. This role involves overseeing accounts payable and receivable functions, ensuring compliance with accounting standards, and maintaining accurate financial records. The ideal candidate will possess strong leadership skills and a commitment to excellence in financial management.<br><br>Responsibilities:<br>• Lead and manage accounts payable operations, ensuring timely and accurate execution of tasks while providing guidance and resolving issues.<br>• Evaluate and enhance current accounts payable processes, ensuring efficiency and adherence to protocols.<br>• Supervise the accounts receivable team by reviewing assignments, improving workflows, and ensuring accurate and timely collections.<br>• Maintain and update a 13-week receipts forecast to support financial planning.<br>• Prepare and analyze monthly financial reports, including credit card journal entries, accruals, reconciliations, and revenue flux analysis.<br>• Collaborate with internal departments to gather, analyze, and interpret financial data.<br>• Assist with bank reconciliations related to accounts payable and receivable transactions.<br>• Support annual financial audits and participate in special projects, such as system implementations and ad hoc assignments.<br>• Monitor and resolve disputes with vendors and customers to ensure timely resolutions.<br>• Ensure compliance with accounting standards and internal policies in all financial processes.
