Add your latest resume to match with open positions.
1 result for Communications Specialist in Sacramento, CA
- Sacramento, California
- onsite
- Temporary / Contract
- 40 - 55 USD / Hourly
- <p>We are looking for a Business Operations Specialist to support a legal-focused organization in Sacramento, California through a Long-term Contract engagement. This position is ideal for someone who can turn operational data into clear insights, strengthen reporting practices, and help improve day-to-day performance across service and support functions. The role combines analytics, coordination, and process oversight, with a strong emphasis on KPI tracking, vendor collaboration, and project execution.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain performance dashboards and recurring reports that highlight service trends, productivity, and key operational outcomes.</p><p>• Analyze call center and business metrics to identify patterns, surface risks, and recommend practical actions that improve efficiency and service quality.</p><p>• Use Power BI and other reporting tools to transform raw data into clear visual summaries for leadership and operational teams.</p><p>• Coordinate with external partners and internal stakeholders to monitor vendor performance, address service issues, and support accountability measures.</p><p>• Manage operational projects by tracking milestones, organizing deliverables, and ensuring work progresses according to priorities and timelines.</p><p>• Support learning and compliance activities by administering or coordinating Learning Management System processes, records, and reporting needs.</p><p>• Perform criticality assessments to help prioritize operational issues, resource needs, and business-impacting activities.</p><p>• Contribute to process updates and operational changes, including implementation-related tasks when business systems or workflows are adjusted.</p>
- 2026-09-20T00:00:00Z