We are looking for an experienced Case Manager to support a personal injury practice in Sacramento, California. This position is ideal for someone who can manage a busy caseload with accuracy, communicate confidently with clients, and stay organized while working independently. The role offers the opportunity to contribute to pre-litigation matters, coordinate essential case materials, and help deliver a high standard of service throughout the client experience.<br><br>Responsibilities:<br>• Oversee day-to-day case activity for personal injury plaintiff matters, ensuring files remain current, organized, and moving forward on schedule.<br>• Communicate with clients regularly to provide updates, gather information, and support a positive intake and case management experience.<br>• Maintain accurate records by entering case details, correspondence, and status updates into internal systems with close attention to detail.<br>• Request, review, and organize medical records and other supporting documents needed for pre-litigation case development.<br>• Coordinate with attorneys, medical providers, insurance representatives, and other parties to keep matters progressing efficiently.<br>• Prepare case-related documentation, correspondence, and administrative materials using standard office software, including Microsoft Outlook.<br>• Manage deadlines, follow-ups, and outstanding tasks independently while balancing multiple priorities across an active caseload.<br>• Provide general administrative support connected to file management, document handling, and client communications as needed.
We are looking for a skilled Referral Coordinator to join our team on a long-term contract basis at our eye specialty clinic in Sacramento, California. In this role, you will manage and coordinate specialty referrals, ensuring seamless transitions for patients requiring advanced ophthalmological care. This position is ideal for individuals with experience in referral coordination and proficiency in electronic health record systems.<br><br>Responsibilities:<br>• Coordinate incoming and outgoing referrals for specialized ophthalmology services, ensuring timely and accurate processing of all required information.<br>• Utilize electronic health record systems to manage referrals, track patient progress, and communicate effectively with healthcare providers.<br>• Act as the primary liaison between patients, providers, and external facilities to schedule appointments and provide updates on referral statuses.<br>• Collect necessary clinical documentation, verify insurance coverage, and obtain prior authorizations for specialty referrals.<br>• Follow up with patients and healthcare providers to ensure all referral-related tasks are completed efficiently.<br>• Maintain up-to-date knowledge of referral procedures and insurance requirements specific to ophthalmology services.<br>• Support front desk operations during busy periods by assisting with patient access functions.<br>• Monitor referral workflows and identify opportunities to improve efficiency and patient satisfaction.