<p>The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for providing professional and friendly customer service, managing incoming calls, and performing a variety of administrative tasks to support daily office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls promptly.</li><li>Manage front desk activities, including receiving and sorting mail and deliveries.</li><li>Maintain the reception area to ensure it is tidy and presentable.</li><li>Schedule and coordinate appointments, meetings, and conference rooms.</li><li>Assist with basic administrative tasks such as data entry, filing, and document preparation.</li><li>Support other departments with clerical duties as needed.</li><li>Uphold confidentiality and handle sensitive information with discretion.</li></ul><p><br></p>
<p>The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for providing professional and friendly customer service, managing incoming calls, and performing a variety of administrative tasks to support daily office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and direct incoming phone calls promptly.</li><li>Manage front desk activities, including receiving and sorting mail and deliveries.</li><li>Maintain the reception area to ensure it is tidy and presentable.</li><li>Schedule and coordinate appointments, meetings, and conference rooms.</li><li>Assist with basic administrative tasks such as data entry, filing, and document preparation.</li><li>Support other departments with clerical duties as needed.</li><li>Uphold confidentiality and handle sensitive information with discretion.</li></ul><p><br></p>
<p>We are looking for a skilled Receptionist to join our team in Santa Clara, CA. This is a long-term contract position that requires an individual with excellent attention to detail, strong communication skills, and the ability to provide outstanding customer service. In this role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at the front desk.</p><p><br></p><p>Responsibilities:</p><p>• Maintain a welcoming and attentive presence at the reception area, ensuring all visitors feel comfortable and attended to.</p><p>• Answer incoming calls, route them appropriately, and provide information as needed.</p><p>• Greet and assist guests, clients, and visitors upon arrival, including providing directions or escorting them to meeting locations.</p><p>• Ensure all visitors are properly signed in and follow security protocols during check-in and check-out processes.</p><p>• Assist with badge creation and access setup for visitors and contract staff.</p><p>• Coordinate meeting room bookings, ensuring rooms are prepared and equipped for scheduled meetings.</p><p>• Respond to inquiries with a courteous and helpful attitude, reflecting high standards of customer service.</p><p>• Support administrative tasks such as file management, printing, and internet browsing as required.</p><p>• Collaborate with team members to ensure seamless operations and communication.</p><p>• Maintain an appearance that reflects years of experience and aligns with the company’s standards.</p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their concerns are addressed with care and professionalism. Based in San Francisco, California, this position offers the opportunity to make a meaningful impact by representing the voice of our customers and contributing to process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries through a ticketing system, offering prompt and empathetic support.</p><p>• Assist customers with order-related issues, including troubleshooting device malfunctions and guiding them through replacement processes.</p><p>• Provide clear explanations of product features and usability to enhance customer understanding.</p><p>• Troubleshoot app, frame, and WiFi connectivity issues to ensure seamless user experiences.</p><p>• Manage warranty claims and facilitate product returns in a timely and efficient manner.</p><p>• Collaborate with team members and other departments to represent customer feedback and drive improvements.</p><p>• Monitor and maintain high customer satisfaction scores by delivering exceptional service.</p><p>• Adapt to changes and challenges in a fast-paced startup environment.</p>
<p>We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in San Francisco, California. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth and efficient communication within our organization. This position offers an opportunity to showcase your organizational skills and customer service expertise.</p><p><br></p><p>This is a 1 week opportunity</p><p><br></p><p>Responsibilities:</p><p>• Greet and welcome visitors, ensuring a positive and detail-oriented first impression.</p><p>• Manage a multi-line phone system, answering and directing calls efficiently.</p><p>• Handle inbound calls and provide accurate information or redirect inquiries as needed.</p><p>• Maintain a clean and organized reception area to uphold a welcoming environment.</p><p>• Coordinate and manage schedules for meeting rooms and appointments.</p><p>• Assist with administrative tasks such as data entry, filing, and handling correspondence.</p><p>• Ensure timely communication between departments and external contacts.</p><p>• Monitor and manage incoming mail and deliveries.</p><p>• Provide support to team members and management as required.</p><p><br></p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at Georgia.Cienkus - at - roberthalf - .com with your word resume and reference job ID#*00410-0013304581*</p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team in San Francisco, California. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and representing the voice of our customers. If you thrive in a dynamic environment and enjoy building meaningful connections with people, this position offers an exciting opportunity to contribute to a growing organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive support to customers through a ticketing system, ensuring they feel valued and cared for.</p><p>• Assist with order-related inquiries and guide customers through device replacement processes with empathy and efficiency.</p><p>• Explain product features and functionality clearly to help customers maximize their experience.</p><p>• Troubleshoot issues related to apps, frames, and WiFi to ensure seamless usability.</p><p>• Manage warranty claims and product returns while maintaining a high level of customer satisfaction.</p><p>• Collaborate with team members and cross-functional departments to voice customer feedback and drive improvements in processes and products.</p><p>• Embrace changes and challenges inherent to a startup environment, contributing to the company’s growth and evolution.</p><p>• Maintain and exceed performance standards, measured through customer satisfaction scores.</p><p>• Stay updated on tools and systems to continuously enhance the customer experience.</p>
<p>We are looking for a dedicated and empathetic Customer Experience Specialist to join our team in a contract position. In this role, you will assist customers through a ticketing system, ensuring their issues are resolved with care and efficiency. Based in San Francisco, California, you will play a key role in enhancing customer satisfaction and representing their voice within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and provide thorough support through a ticketing system.</p><p>• Assist customers experiencing device issues by guiding them through replacement processes and available resources.</p><p>• Offer detailed explanations of product features and usage to enhance customer understanding.</p><p>• Troubleshoot app, device, and WiFi connectivity issues to resolve technical problems.</p><p>• Manage warranty claims and oversee product return processes efficiently.</p><p>• Collaborate with team members and other departments to advocate for customer needs and improve processes.</p><p>• Ensure high levels of customer satisfaction by delivering compassionate and effective service.</p><p>• Monitor and document customer feedback to identify trends and suggest product improvements.</p>
<p>We are looking for a Referral Coordinator to join our team on a contract basis in Oakland, California. In this role, you will support the healthcare team by managing insurance referrals and ensuring seamless coordination for patient care. If you have prior experience in medical front office operations and a solid understanding of basic medical terminology, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage insurance referrals accurately and in a timely manner.</p><p>• Coordinate communication between healthcare providers, insurance companies, and patients.</p><p>• Maintain organized records of referral documentation and patient information.</p><p>• Verify insurance coverage and eligibility for services.</p><p>• Address inquiries from patients and healthcare staff regarding referral processes.</p><p>• Ensure compliance with healthcare regulations and organizational policies.</p><p>• Collaborate with medical front office staff to streamline workflows.</p><p>• Assist in resolving issues related to referral approvals or denials.</p><p>• Provide administrative support to enhance overall patient care coordination.</p><p><br></p><p>If you are interested in this role, please apply and call us at (510) 470-7450</p>
<p>Our healthcare client is seeking a dynamic Project Manager – Strategic Initiatives to support the CEO and executive leadership team in advancing critical organizational priorities. This role is ideal for someone who thrives in a fast-paced, highly visible environment, working directly with executive leadership while driving meaningful operational improvements across multiple departments. </p><p><br></p><p>Role Overview: Reporting directly to the CEO (with a dotted-line to systemwide leadership), the Project Manager will provide structure, oversight, and execution support for strategic initiatives that strengthen compliance, streamline operations, and enhance member and provider experiences. Unlike traditional departmental management, this role focuses on special projects and cross-functional coordination, requiring a hands-on approach to both planning and execution. </p><p> </p><p>Key Responsibilities: Partner closely with the CEO to scope, plan, and execute high-impact initiatives. Assess current state processes and develop actionable project plans to ensure forward progress. Collaborate with diverse groups including IT, Quality, Medical Directors, Claims & Processing, and Utilization Management. Support governance activities with the executive leadership team and external oversight bodies. Stand up and coordinate new steering committees for emerging initiatives. Develop project tracking and reporting tools, leveraging systems such as Jira, Qlik, and data visualization platforms. Translate business and regulatory requirements into structured reporting, dashboards, and metrics to monitor progress. Ensure consistent project documentation, progress tracking, and alignment with organizational priorities. Focus Areas Regulatory Compliance: Map and standardize workflows, strengthen internal audit tools, and prepare the organization for state and federal oversight. Claims Operations: Redesign workflows to improve timeliness, accuracy, and efficiency while partnering with IT to implement automation and payment integrity solutions. Utilization Management: Standardize UM processes, improve turnaround times, and support Medical Directors in consistent clinical decision-making.</p>
We are looking for an experienced Collections Specialist to join our team in San Francisco, California. In this long-term contract role, you will play a key part in managing billing and collections processes, ensuring compliance, and maintaining accurate financial records. This position offers an opportunity to collaborate with insurance adjusters and utilize tools like QuickBooks Online and HubSpot.<br><br>Responsibilities:<br>• Oversee billing and collections processes, ensuring timely payments from clients.<br>• Utilize QuickBooks Online to manage financial transactions and maintain accurate records.<br>• Collaborate with insurance adjusters to ensure compliance with industry standards.<br>• Communicate with clients and stakeholders to resolve payment discrepancies.<br>• Prepare and manage pricing forms using tools like Xactimate.<br>• Leverage HubSpot for tracking and managing client interactions.<br>• Handle labor and equipment billing with precision and attention to detail.<br>• Conduct outreach to clients regarding overdue payments and account statuses.<br>• Provide regular updates and reports on collection activities and outcomes.<br>• Work onsite with flexibility for remote work once training is complete.
<p>We are looking for an organized and detail-oriented Receptionist to join our well-established firm and collegial team in either our East Bay or Peninsula location. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient administrative support. If you have strong interpersonal skills and a knack for multitasking, we encourage you to apply. This is a hybrid position with excellent benefits and stellar long term growth opportunities! </p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing a welcoming and organized environment.</p><p>• Answer and manage a multi-line phone system, directing calls to the appropriate departments.</p><p>• Handle email correspondence promptly and professionally, ensuring clear communication.</p><p>• Perform accurate data entry tasks to maintain updated records and databases.</p><p>• Schedule appointments and manage calendars to ensure efficient time management.</p><p>• Organize and maintain files for easy access and retrieval of important information.</p><p>• Coordinate with team members to support daily office operations.</p><p>• Utilize Microsoft Word, Excel, and Outlook to prepare documents and manage communications.</p><p>• Assist in general office tasks to ensure smooth workflow and productivity.</p><p>• Provide exceptional customer service to address inquiries and resolve issues.</p>
