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2 results for Communications Specialist in Quincy, MA
- Boston, MA
- onsite
- Permanent / Full Time
- 95000 - 125000 USD / Yearly
- <p>Communications Manager/Specialist with 10+ years of relevant experience needed for a full-time, hybrid (3/2) position in Boston. Will be working on a variety of communications including promotional materials, media outreach, award submissions, and multimedia storytelling campaigns. Must be able to show relevant work samples to be considered. Salary is 95-125K.</p><p> </p><p>Seeking a strategic storyteller with a passion for architecture and design to conceive, write, and produce content that elevates people, clients, projects, and ideas. This role partners with regional leadership to develop and execute communications strategies that support business goals across multiple studios.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and manage regional communications, including promotional materials, media outreach, awards submissions, and multimedia storytelling campaigns.</li><li>Research clients and market trends to support business development.</li><li>Support thought leadership by helping draft articles, essays, and coordinating promotional plans.</li><li>Mentor junior writers and content creators.</li><li>Coordinate closely with regional and firmwide leaders to ensure cohesive communication strategies.</li><li>Build and nurture relationships with key journalists and media contacts to enhance PR efforts.</li><li>Organize project photoshoots and collaborate with external communications consultants as needed.</li></ul>
- 2026-06-17T00:00:00Z
- Nashua, NH
- onsite
- Temporary to Hire
- 20 - 21 USD / Hourly
- We are looking for a Customer Experience Specialist to join a team in New Hampshire in a contract-to-permanent position. This role focuses on delivering responsive support to business customers, managing order-related activities, and maintaining accurate account information across internal systems. The ideal candidate is organized, service-oriented, and comfortable balancing phone-based customer support with administrative follow-up.<br><br>Responsibilities:<br>• Respond to incoming customer calls in a courteous and timely manner while resolving questions, concerns, and service requests.<br>• Enter and manage orders submitted through the business-to-business channel, ensuring details are complete and processed accurately.<br>• Document customer communications and updates in the company’s CRM and related systems to maintain clear account histories.<br>• Support customers by researching issues, coordinating next steps, and providing helpful solutions that align with service expectations.<br>• Complete administrative and back-office tasks that help keep daily customer service operations running smoothly.<br>• Monitor customer accounts, identify items requiring follow-up, and take appropriate action to address outstanding needs.<br>• Perform billing-related activities, review account charges, and help manage order backlogs and backordered items.<br>• Maintain accurate customer records by updating account details, order information, and interaction notes as changes occur.
- 2026-06-16T00:00:00Z