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3 results for Communications Specialist in Quincy, MA

Communications Manager/Specialist

Boston, MA
onsite
Permanent / Full Time
95000 - 125000 USD / Yearly
Communications Manager/Specialist with 10+ years of relevant experience needed for a full-time, hybrid (3/2) position in Boston. Will be working on a variety of communications including promotional materials, media outreach, award submissions, and multimedia storytelling campaigns. Must be able to show relevant work samples to be considered. Salary is 95-125K. Seeking a strategic storyteller with a passion for architecture and design to conceive, write, and produce content that elevates people, clients, projects, and ideas. This role partners with regional leadership to develop and execute communications strategies that support business goals across multiple studios. Key Responsibilities:<ul><li>Develop and manage regional communications, including promotional materials, media outreach, awards submissions, and multimedia storytelling campaigns.</li><li>Research clients and market trends to support business development.</li><li>Support thought leadership by helping draft articles, essays, and coordinating promotional plans.</li><li>Mentor junior writers and content creators.</li><li>Coordinate closely with regional and firmwide leaders to ensure cohesive communication strategies.</li><li>Build and nurture relationships with key journalists and media contacts to enhance PR efforts.</li><li>Organize project photoshoots and collaborate with external communications consultants as needed.</li></ul>
2026-06-17T00:00:00Z

Customer Experience Specialist

Nashua, NH
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Experience Specialist to join a team in New Hampshire in a contract-to-permanent position. This role focuses on delivering responsive support to business customers, managing order-related activities, and maintaining accurate account information across internal systems. The ideal candidate is organized, service-oriented, and comfortable balancing phone-based customer support with administrative follow-up. Responsibilities: • Respond to incoming customer calls in a courteous and timely manner while resolving questions, concerns, and service requests. • Enter and manage orders submitted through the business-to-business channel, ensuring details are complete and processed accurately. • Document customer communications and updates in the company’s CRM and related systems to maintain clear account histories. • Support customers by researching issues, coordinating next steps, and providing helpful solutions that align with service expectations. • Complete administrative and back-office tasks that help keep daily customer service operations running smoothly. • Monitor customer accounts, identify items requiring follow-up, and take appropriate action to address outstanding needs. • Perform billing-related activities, review account charges, and help manage order backlogs and backordered items. • Maintain accurate customer records by updating account details, order information, and interaction notes as changes occur.
2026-06-16T00:00:00Z

Paid Media Specialist

Milford, MA
onsite
Permanent / Full Time
82000 - 115000 USD / Yearly
Paid Media Specialist with 4+ years of experience managing paid media campaigns needed for a full-time, hybrid (3/2) position with our client in Greater Boston. Must be “hands on keys” and be proficient in Google Ads, LinkedIn Ads, Bing, GA4, and tag management systems. Must have experience managing hundreds of ads at one time. Salary is 80-115K. We are seeking a results-driven Paid Media Specialist to lead the planning, execution, and optimization of paid media campaigns across multiple digital platforms. This role will play a key part in driving brand awareness, lead generation, audience engagement, and revenue growth. The ideal candidate is hands-on, analytical, and highly collaborative, with experience managing campaigns end-to-end and using performance data to continuously improve results. This person will work closely with cross-functional teams to align paid media strategies with broader marketing and business objectives. Key Responsibilities<ul><li>Plan, launch, and manage paid media campaigns across multiple platforms</li><li>Monitor campaign performance and optimize targeting, creative, and budget allocation to maximize results</li><li>Use data-driven insights to improve campaign effectiveness, efficiency, and return on investment</li><li>Conduct keyword research, audience segmentation, and competitive analysis</li><li>Partner with internal teams to ensure paid media efforts are fully integrated into broader marketing campaigns</li><li>Collaborate with demand generation and subject matter experts to develop high-performing digital content</li><li>Stay current on digital marketing trends, e-commerce developments, and evolving customer behavior</li><li>Implement A/B testing and conversion tracking to support continuous optimization</li></ul>
2026-06-17T00:00:00Z