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7 results for Customer Service Specialist in Providence, RI

Customer Service Representative

Franklin, MA
onsite
Temporary / Contract
19 - 20.5 USD / Hourly
Robert Half's client in Franklin MA is looking for a fulltime customer service representative! Responsibilities include: - incoming calls/emails - data entry - order processing - strong communication and follow-up skills - working with internal teams and clients - strong relationship management - strong technical skill set - bilingual is a plus - crm experience is a plus Start Date- asap Duration- 2 month, could go longer Hours- m-f 8-5 Pay- starting at $19.00
2026-07-02T00:00:00Z

Customer Service Representative

Franklin, MA
onsite
Temporary / Contract
19.475 - 22.55 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions and order-related activities for a Contract position based in Franklin, Massachusetts. This role is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The assignment is expected to last 2 months with potential for extension, and the schedule is Monday through Friday from 8:00 AM to 5:00 PM. Responsibilities: • Enter customer and order information accurately into company systems to maintain reliable records. • Process incoming orders from start to finish while ensuring details are complete and timelines are met. • Respond to inbound customer inquiries professionally and provide timely updates on requests and order status. • Coordinate with internal departments to resolve issues, share information, and keep service activities moving efficiently. • Build positive relationships with clients through consistent follow-through and attentive support. • Handle a mix of phone-based and administrative customer service tasks, including inbound and outbound communication as needed. • Use technical tools and business systems effectively to manage service requests and document interactions.
2026-07-06T00:00:00Z

Customer Service Rep

Worcester, MA
onsite
Permanent / Full Time
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-06-16T00:00:00Z

Client Service Associate

Boston, MA
remote
Permanent / Full Time
55000 - 65000 USD / Yearly
Client Service Associate with 2+ years of experience needed for a full-time, fully remote position. Must be located in eastern or central time zones. Must be proficient in Microsoft office, be comfortable learning new systems, have outstanding attention to detail, have strong analytical instincts, be highly organized, and be self-directed. Salary is 55-65K. The Client Service Associate will support campaign execution, client communication, and reporting from contract through final results. This role works closely with sales, operations, and clients to keep programs organized, on schedule, and aligned with expectations. Responsibilities<ul><li>Support client relationships by coordinating timelines, campaign requirements, and execution details</li><li>Prepare contracts and enter program information into internal systems</li><li>Collect creative assets and campaign materials before launch</li><li>Monitor active campaigns for pacing, accuracy, and requested updates</li><li>Partner with external vendors to troubleshoot issues and gather data</li><li>Track campaign performance and recommend adjustments to help meet client goals</li><li>Prepare interim and final campaign reports and presentations</li><li>Assist with ad hoc analysis and special projects as needed</li></ul>
2026-07-01T00:00:00Z

Member services supervisor

Milford, MA
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Member Services Supervisor to oversee a high-quality experience for members while guiding day-to-day service operations. This role combines team leadership, process improvement, and direct coordination of member programs to strengthen satisfaction, accuracy, and long-term engagement. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage service activities in a fast-paced office environment. Responsibilities:• Direct membership lifecycle activities, ensuring smooth enrollment, account maintenance, and separation processes with careful attention to service quality and accuracy.• Coordinate the planning and support of member-facing activities such as meetings, training sessions, and industry events, representing the organization in a thorough and attentive manner.• Create and refine engagement initiatives that improve the member experience, encourage continued participation, and support retention goals.• Review service metrics and member input to uncover patterns, identify gaps, and propose practical improvements to internal workflows.• Manage projects focused on strengthening member service operations, working closely with internal departments and outside vendors to deliver effective solutions.• Coach, train, and support team members on service procedures, systems usage, and performance expectations, including ongoing development and feedback.• Keep member communications, website materials, and vendor-related documents current, accurate, and aligned with operational needs.• Maintain precise member records in business systems and recommend upgrades or process changes that improve efficiency, including enhancements related to ticketing and member management platforms. For immediate consideration please call me directly, 508-205-2127 Eric Lebow
2026-06-24T00:00:00Z

Billing and Collections Specialist

Shrewsbury, MA
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
We are looking for a detail-oriented Billing and Collections Specialist to support client invoicing and receivables operations in Shrewsbury, Massachusetts. This position plays an important role in maintaining accurate billing records, coordinating with legal professionals on account activity, and helping ensure timely payment collection. The ideal candidate brings experience in billing and collections, strong organizational skills, and the ability to manage sensitive financial information with professionalism and discretion. Responsibilities:• Partner with attorneys and internal staff to review outstanding account balances and support timely follow-up on receivables.• Record collection efforts consistently and prepare status updates that outline account activity and progress for leadership review.• Monitor unbilled work with legal teams and help track expected invoice timing to support accurate revenue follow-through.• Prepare and send client statements, process card payments, and post incoming cash receipts to the appropriate accounts.• Create billing memos, complete transfers and adjustments, and issue invoices with a high level of accuracy.• Manage monthly electronic billing tasks, including establishing billing arrangements for new client matters when needed.• Provide billing histories, duplicate invoices, and audit-related reporting in response to internal or client requests.• Review new client and matter intake details, maintain billing system records, support alternative fee setup, and assist with month-end billing distribution and related administrative tasks.• Maintain organized financial documentation, follow firm procedures, and travel to other office locations when business needs require it. **For immediate consideration please call me directly! 508-205-2127, Eric Lebow**
2026-06-08T00:00:00Z

Senior Registered Client Service Associate

Boston, MA
onsite
Permanent / Full Time
55000 - 85000 USD / Yearly
We are seeking a Registered Client Associate to support financial advisors and deliver an exceptional client experience. This role is responsible for client communications, account servicing, money movement requests, new account openings, meeting coordination, and administrative support.
2026-06-04T00:00:00Z