46 Results for Customer Service Specialist Jobs in Providence, RI

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Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-02T18:28:41Z

Customer Service Representative

Burlington, MA
onsite
Temporary / Contract
20.00 - 26.00 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team. Responsibilities:• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.
2026-10-29T17:48:43Z

Customer Service Representative

Pawtucket, RI
onsite
Permanent / Full Time
50000.00 - 52000.00 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships. Responsibilities:• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.• Prepare pricing quotes and related customer documentation within expected turnaround times.• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.• Review inventory information and customer demand activity to help address availability questions and order status concerns.• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned
2026-10-13T17:58:40Z

Customer Service Representative x 6

50 Park Plaza, MA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for customer-focused individuals to support a medical conference in Massachusetts as part of a Contract position. In this role, you will help create a welcoming and organized experience for attendees, speakers, and event partners while representing the event team effectively. This opportunity is well suited for individuals who are comfortable working in a fast-paced, public-facing environment and can respond effectively to guest needs throughout the conference. Responsibilities: • Welcome conference participants, provide event information, and guide guests to registration, meeting areas, and other designated spaces. • Assist with attendee check-in activities, confirm participation details, and help maintain orderly entry lines during busy periods. • Respond to questions from guests, speakers, and vendors with clear, courteous, and accurate support throughout the event. • Address on-site concerns promptly and escalate complex issues to event leadership when additional support is needed. • Help maintain a well-organized event environment by monitoring common areas and ensuring service standards are consistently upheld. • Coordinate with conference staff and management to support daily event operations and changing attendee needs. • Communicate important updates, scheduling information, and directional guidance to participants in a timely manner. • Follow health, safety, and event protocols, including verification of required vaccination compliance when applicable.
2026-11-05T20:23:46Z

Customer Accounts Specialist

Oxford, MA
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment. Responsibilities:• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.
2026-10-14T21:04:00Z

Sr Customer Contact Center

Stoneham, MA
onsite
Permanent / Full Time
60000.00 - 61000.00 USD / Yearly
We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences. Responsibilities: • Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently. • Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail. • Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience. • Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs. • Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction. • Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations. • Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
2026-10-23T14:48:44Z

Real Time Specialist I

Providence, RI
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day. Responsibilities: • Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives. • Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource. • Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed. • Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations. • Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior. • Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments. • Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements. • Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
2026-11-03T20:53:45Z

Collections Specialist

Pawtucket, RI
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships. Responsibilities: • Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment. • Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues. • Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection. • Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions. • Partner with internal teams to research billing questions and support effective resolution of open account items. • Use Sage 300 and related systems to track account status, document updates, and monitor collection progress. • Prioritize high-value or aging accounts to maximize cash recovery within established timelines. • Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
2026-10-29T15:24:06Z

Client Services Representative

Boston, MA
onsite
Temporary to Hire
35.00 - 48.00 USD / Hourly
We are seeking a professional and client-focused Client Services Representative to join our growing Financial Services team. This individual will serve as a primary point of contact for clients, providing exceptional service and support related to investment accounts, financial products, account maintenance, and operational inquiries. The ideal candidate is detail-oriented, organized, and committed to delivering a high-quality client experience while working collaboratively with advisors, portfolio managers, and internal operations teams. Key Responsibilities<ul><li>Serve as a primary contact for clients via phone, email, and in-person meetings.</li><li>Respond to client inquiries regarding account activity, investment statements, transactions, and service requests.</li><li>Assist with account opening, onboarding, transfers, and maintenance activities.</li><li>Process and monitor client paperwork, ensuring accuracy and completeness.</li><li>Coordinate client requests with advisors, investment professionals, custodians, and operations teams.</li><li>Maintain detailed and accurate client records within CRM and portfolio management systems.</li><li>Prepare client meeting materials, reports, presentations, and account documentation.</li><li>Support the collection and review of compliance and regulatory documentation.</li><li>Assist with money movement requests, account updates, beneficiary changes, and other service-related transactions.</li><li>Track outstanding client requests and ensure timely resolution.</li><li>Help identify opportunities to improve service processes and enhance the overall client experience.</li><li>Maintain confidentiality and safeguard sensitive client and financial information.</li><li>Stay informed on firm policies, procedures, and industry regulations.</li></ul>Qualifications<ul><li>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.</li><li>3+ years of experience in financial services, investment management, asset management, corporate trust, loan administration, or client relationship management.</li><li>Strong understanding of capital markets, investment products, and financial services operations.</li><li>Knowledge of corporate trust, fund administration, loan servicing, syndicated loans, or related financial products.</li><li>Experience supporting institutional clients, asset managers, investment firms, banks, or alternative investment funds.</li></ul>
2026-10-23T20:43:44Z

Collections Specialist

Northborough, MA
onsite
Permanent / Full Time
54080.00 - 58240.00 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable efforts in the Northborough Massachusetts area. This role focuses on recovering outstanding balances, addressing customer payment concerns, and keeping account records accurate and up to date. The ideal candidate brings a clear communication style, a detail-oriented approach, and the ability to work effectively within a structured, team-driven environment. Responsibilities:• Oversee outreach on delinquent customer accounts and guide unpaid invoices toward timely resolution while preserving strong business relationships.• Analyze accounts receivable aging data to identify priorities, track overdue balances, and share status updates on collection activity.• Partner with sales, contracts, and other internal departments to investigate billing questions and remove obstacles delaying payment.• Respond quickly to customer questions regarding account balances, invoice details, and payment expectations, including discussing suitable repayment arrangements when needed.• Maintain consistent follow-up on open receivables and record all collection actions accurately within customer account documentation.• Provide administrative support related to account maintenance, including processing refund-related requests and updating customer information.• Apply established collection practices and procedures while identifying practical ways to strengthen workflow efficiency over time.• Deliver a high standard of customer service by balancing collection goals with a detail-oriented and solution-focused approach.• Contribute to the broader accounting team in a collaborative hybrid setting that supports ongoing learning and growth.
2026-11-05T20:18:42Z

Front Desk Coordinator

Cambridge, MA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Front Desk Coordinator to provide front-of-office support for a short-term contract assignment in Cambridge, Massachusetts. This position will serve as the first point of contact for visitors and callers, helping create an organized and welcoming office environment. The role is ideal for someone who brings strong customer service skills, a detail-oriented approach, and the ability to manage reception tasks with care during a three-day coverage period. Responsibilities: • Welcome guests and maintain a detail-oriented, friendly presence at the front desk throughout the workday. • Manage incoming phone calls, direct inquiries appropriately, and relay messages with accuracy and care. • Support daily reception activities to help the office run smoothly for employees and visitors. • Coordinate catered lunch setup on Tuesday and Wednesday, ensuring food is arranged and available on time. • Package remaining lunch items at the end of the day and store them properly to keep shared spaces organized. • Monitor the reception area and common spaces to maintain a neat, presentable environment. • Assist with basic onsite administrative support as needed during the coverage period.
2026-11-03T20:33:40Z

Email Marketing Specialist

Boston, MA
remote
Temporary / Contract
33.00 - 35.00 USD / Hourly
Robert Half's Marketing & Creative client is seeking an Email Builder for a fully remote, 6-week, 20-hour-per-week contract opportunity. This role will support the execution of email marketing campaigns for a high-profile consumer-facing organization. The ideal candidate has experience building emails in Salesforce Marketing Cloud, working with HTML, and managing multiple projects in a fast-paced environment. This is a great opportunity for an email marketing candidate looking for a short-term remote engagement. Responsibilities:<ul><li>Build and deploy email campaigns in support of marketing, customer engagement, and revenue-generating initiatives.</li><li>Collaborate with cross-functional teams to develop and execute mobile-friendly email communications.</li><li>Ensure email campaigns align with brand standards, messaging guidelines, and quality expectations.</li><li>Perform testing and quality assurance prior to deployment.</li><li>Manage multiple campaigns and deadlines simultaneously while maintaining attention to detail.</li><li>Support audience segmentation, campaign execution, and ongoing email marketing initiatives.</li></ul>
2026-10-26T18:13:46Z

Receptionist

Providence, RI
onsite
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are looking for a dependable Receptionist to join a legal office in Providence, Rhode Island on a contract-to-permanent basis. This position is ideal for someone who communicates clearly, stays organized, and remains calm while assisting callers who may be upset or under stress. You will serve as the first point of contact for the office, helping create a welcoming experience while supporting daily front desk operations. Legal office experience is helpful, but candidates with strong administrative skills and an interest in growing within the legal field are encouraged to apply. Responsibilities: • Manage a multi-line phone system by answering incoming calls promptly and directing them to the appropriate staff members. • Place outbound calls as needed by following established talking points and office guidelines while maintaining a courteous approach in every interaction. • Welcome visitors and provide courteous front desk support to ensure a positive first impression of the firm. • Record messages accurately, capture important details, and relay information to the correct team members without delay. • Support routine administrative activities such as data entry, scheduling assistance, and basic clerical tasks using standard office software. • Communicate with individuals who may be experiencing difficult situations and respond with patience, empathy, and composure. • Maintain organized reception and common areas while helping the office run smoothly throughout the day.
2026-10-23T15:54:06Z

Administrative Assistant/Receptionist

Allston, MA
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for an Administrative Assistant/Receptionist to support daily office operations in Allston, Massachusetts. This role serves as the first point of contact for visitors while also handling a wide range of clerical and organizational tasks that keep the workplace running efficiently. The ideal candidate is detail-oriented, organized, and comfortable managing routine responsibilities alongside time-sensitive requests. Responsibilities: • Welcome visitors, create a positive first impression, and guide guests to the appropriate staff or department. • Manage incoming calls, respond to general inquiries, and record accurate messages for follow-up. • Support front desk security procedures by monitoring visitor sign-ins and distributing guest identification as needed. • Coordinate outgoing and incoming deliveries, including arranging courier pickups and handling package receipt and distribution. • Keep the reception area, lobby, and shared front office spaces organized, presentable, and ready for daily use. • Collect mail, process and sort correspondence, and distribute letters and packages to the appropriate recipients. • Prepare, edit, and proofread business documents such as letters, memos, and reports for office personnel. • Maintain both electronic and physical filing systems to ensure records are accurate, accessible, and well organized. • Monitor inventory levels and replenish office and kitchen supplies to support uninterrupted daily operations. • Assist with additional administrative assignments, including special projects, check mailings, and creation of office signage when needed.
2026-10-20T20:58:47Z

Payroll Specialist

Worcester, MA
onsite
Permanent / Full Time
52000.00 - 57000.00 USD / Yearly
We are looking for a Payroll Specialist to support accurate and timely payroll operations for a multi-site workforce in the WORCESTER, Massachusetts area. This position plays an important role in maintaining payroll records, reviewing time data, and producing reports that help the organization stay organized and compliant. The ideal candidate brings prior payroll experience, strong attention to detail, and the ability to handle sensitive employee information with professionalism. Responsibilities:• Maintain and update employee payroll information within the company’s payroll system to ensure records remain complete and accurate.• Review and validate employee time entries through the NetSuite portal before each payroll cycle is finalized.• Execute bi-weekly payroll processing using NetSuite and Oracle tools while meeting established deadlines.• Prepare tailored payroll and workforce reports based on operational and business reporting needs.• Monitor payroll-related tracking activities and compile supporting documentation for internal review and reporting purposes.• Provide administrative support to the HR function and assist with additional payroll-related tasks as needed. For immediate consideration please call me directly! 508-205-2127 Eric Lebow
2026-10-20T18:43:44Z

Office Services Associate

Boston, MA
onsite
Temporary / Contract
18.00 - 19.35 USD / Hourly
We are looking for a detail-oriented Office Services Associate to support daily back-office operations for a client site. This is a Contract position focused on copy, scanning, mail handling, and related office support services in a detail-oriented, fast-paced environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage time-sensitive requests with accuracy and care. Responsibilities: • Manage incoming office service requests by reviewing work details, confirming instructions, and maintaining accurate service logs. • Complete high-volume copying, scanning, document intake, and mailroom tasks in line with site procedures and client expectations. • Organize assignments by urgency and deadline to ensure materials are processed and delivered on schedule. • Communicate proactively with clients and leadership regarding job status, special handling needs, or timing concerns. • Perform basic troubleshooting on copiers, scanners, and related equipment, escalating issues when additional support is needed. • Conduct quality checks on finished work to ensure accuracy, completeness, and clear presentation. • Replenish paper, toner, and other production supplies while helping maintain efficient equipment readiness. • Handle confidential documents with discretion and follow company and client policies at all times. • Support additional office functions such as reception, hospitality, facilities, or audio/visual coordination as business needs require.
2026-10-26T14:43:45Z

Accounts Payable & Fund Accounting Analyst

Boston, MA
remote
Temporary / Contract
25.00 - 25.00 USD / Hourly
We are looking for an Accounts Payable Specialist to support financial operations for a leading affordable housing investment organization in Boston, Massachusetts. This Long-term Contract position will focus on invoice processing, vendor administration, reimbursement handling, and accounting support tied to fund reporting and documentation. The role is ideal for someone who brings strong attention to detail, sound judgment, and the ability to manage both routine transactions and time-sensitive requests in a controlled financial environment. This position is expected to run from November 30th 2026- May 30th 2027. Responsibilities:• Manage the end-to-end accounts payable cycle, from invoice review through payment processing, while ensuring required approvals and supporting records are in place.• Create and maintain vendor profiles in the accounting system, confirming information is accurate and complete before activation.• Record employee expense reimbursements in the designated AP platform and verify submissions meet internal standards.• Monitor adherence to established accounting procedures and help uphold controls that protect the reliability and security of AP-related financial systems.• Investigate payment and invoice questions, provide timely follow-up on outstanding items, and prepare clear responses to internal stakeholders.• Maintain organized process documentation, reconciliation records, and payment tracking logs to support audit readiness and operational transparency.• Take an active role in improving day-to-day payable workflows by identifying issues early and helping keep transactions on schedule.• Provide administrative and reporting support to the Fund Accounting team during high-volume periods such as audits, tax reporting cycles, and financial statement preparation.• Assist with assembling financial and tax reporting packages by gathering data, updating schedules, and retaining supporting documentation in an orderly manner.• Handle ad hoc requests for both Accounts Payable and Fund Accounting, including research, reporting, and general operational support as needed.
2026-10-26T21:53:44Z

Accounts Receivable Specialist

Peabody, MA
remote
Temporary / Contract
25.00 - 29.00 USD / Hourly
We are looking for an Accounts Receivable Specialist to support financial operations for a long-term contract opportunity in Peabody, Massachusetts. This role focuses on maintaining accurate receivables activity, applying incoming payments, and coordinating with customers to resolve outstanding balances. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage billing and cash activity in a fast-paced environment. Responsibilities: • Process customer invoices and maintain accurate accounts receivable records to support timely payment activity. • Apply incoming payments to the appropriate accounts and research discrepancies to ensure cash is posted correctly. • Monitor open balances, follow up with commercial customers, and manage collection efforts with close attention to detail. • Review daily cash activity and reconcile transactions to keep account information current and accurate. • Investigate billing questions, resolve account issues, and partner with internal teams to address payment-related concerns. • Prepare receivables reports and communicate account status updates to support informed financial decision-making.
2026-10-19T20:43:45Z

Receptionist 4

Burlington, MA
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for an experienced and service-focused Receptionist to support a client site in Burlington, Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming workplace experience, managing front desk activity, and assisting guests, employees, and callers with care and courtesy. The role combines hospitality, communication, and administrative coordination to help maintain an organized, responsive, and client-centered environment. Responsibilities: • Welcome visitors, employees, and guests with a detail-oriented approach and provide guidance upon arrival, departure, and throughout their time on site. • Manage front desk interactions by answering inbound calls, responding to questions, and directing individuals to meeting rooms, workspaces, and shared amenities. • Maintain the reception and lobby areas to ensure they remain orderly, presentable, and aligned with workplace standards. • Coordinate with facilities and other support teams to prepare for meetings, events, and daily office activity while addressing needs in advance. • Submit and track work orders related to maintenance, custodial requests, safety matters, and security concerns through established channels. • Oversee visitor check-in procedures and help ensure a smooth, efficient arrival experience for all external guests. • Share accurate information about on-site services, transportation options, and general workplace resources to assist visitors and staff. • Monitor the front-of-house environment for privacy, security, or operational concerns and escalate issues to the appropriate personnel when needed. • Provide flexible administrative assistance and day-to-day operational support as business needs evolve.
2026-11-06T19:13:46Z

Tax Senior - Public

Boylston, MA
onsite
Permanent / Full Time
90000.00 - 120000.00 USD / Yearly
We are looking for an experienced Tax Senior to join a public accounting team in Boylston, MA. This position is suited for a detail-oriented tax specialist who can manage a range of business and individual returns while maintaining high standards of accuracy and client service. The role offers the opportunity to work closely with clients and colleagues to resolve tax matters, keep filings on schedule, and support a smooth year-round compliance process. Responsibilities:• Prepare and examine federal and state tax filings for individuals, partnerships, S corporations, and C corporations, ensuring each return is complete and accurate.• Communicate with clients to collect financial records, clarify open items, and keep the preparation process moving efficiently toward filing deadlines.• Review tax data carefully to spot inconsistencies, omissions, or issues that require follow-up before returns are finalized.• Collaborate with internal team members on bookkeeping questions and assist in resolving more involved tax matters.• Oversee several client engagements at the same time while maintaining strong organization, timely delivery, and dependable work quality.• Perform tax assignments independently by applying current tax rules, sound judgment, and compliance standards.• Use UltraTax software to prepare returns, retain supporting files, and maintain an organized workflow throughout the engagement cycle.
2026-10-23T14:58:44Z

Benefits Specialist

Westborough, MA
onsite
Temporary / Contract
35.00 - 40.00 USD / Hourly
We are looking for a Benefits Specialist to support day-to-day human resources operations for a team based in Massachusetts. This Long-term Contract opportunity is ideal for someone who brings strong administrative discipline, sound judgment with employee matters, and confidence working across HR systems and onboarding activities. The role requires careful handling of sensitive information in a regulated environment while helping create a smooth and detail-focused employee experience. Responsibilities:• Manage core HR administrative activities, including maintaining employee records, processing documentation, and ensuring information remains accurate and current.• Coordinate onboarding tasks for new hires by preparing required paperwork, tracking pre-employment steps, and helping employees transition smoothly into the organization.• Support employee relations matters by responding to routine inquiries, escalating sensitive issues appropriately, and promoting consistent HR practices.• Maintain and update data within HRIS platforms to ensure reliable reporting, compliance, and timely transaction processing.• Handle confidential personnel information with a high level of discretion, particularly in environments governed by HIPAA-related standards.• Partner with internal teams to support HR processes, deadlines, and operational needs across the employee lifecycle.
2026-11-05T14:28:40Z

Accounts Payable Specialist

Wilmington, MA
onsite
Temporary / Contract
27.71 - 32.09 USD / Hourly
We are looking for an Accounts Payable Specialist to support day-to-day payables operations for a team based in Wilmington, Massachusetts. This Long-term Contract position is ideal for someone who brings strong attention to detail, accuracy in invoice handling, and confidence working with payment processing activities. The person in this role will help maintain timely vendor payments, ensure financial records are coded correctly, and contribute to an organized accounts payable workflow. Responsibilities: • Review incoming invoices, verify supporting details, and assign accurate account codes before processing • Manage accounts payable transactions from receipt through approval and final payment • Prepare and process ACH payments and assist with scheduled check disbursements • Reconcile payment activity and investigate discrepancies to help maintain accurate financial records • Communicate with vendors and internal stakeholders to resolve invoice or payment-related questions • Maintain organized documentation for invoices, approvals, and payment records in accordance with company procedures
2026-10-28T17:53:44Z

Front Desk Coordinator

Marblehead, MA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to serve as the first point of contact for visitors and callers. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming environment while keeping front office operations organized and responsive. The person in this role will balance guest support, phone coverage, and daily administrative coordination with strong attention to detail. Responsibilities: • Welcome guests and staff with a friendly, detail-oriented presence and ensure the reception area remains orderly and inviting. • Manage a multi-line phone system, directing incoming calls promptly and accurately to the appropriate individuals or departments. • Provide front desk assistance by answering questions, sharing information, and helping visitors address their needs efficiently. • Coordinate front desk activities such as visitor check-in, message handling, and general office communication throughout the day. • Monitor inbound call volume and respond courteously while maintaining a high standard of customer service. • Support day-to-day administrative tasks that help the office run smoothly, including basic clerical and scheduling assistance. • Maintain clear communication with internal team members to relay important visitor or caller information in a timely manner.
2026-11-03T21:08:46Z

Benefits Specialist

Boston, MA
onsite
Temporary / Contract
36.10 - 41.80 USD / Hourly
We are looking for a Benefits Specialist to support leave of absence and accommodation programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on guiding employees and managers through benefit-related processes with accuracy, discretion, and timely communication. The role will help maintain compliance with applicable leave regulations, collective bargaining requirements, and internal policies while ensuring complete documentation and dependable recordkeeping. Responsibilities: • Oversee employee leave cases from intake through return-to-work, ensuring each request is reviewed, documented, and managed in accordance with applicable laws, policies, and labor agreement provisions. • Coordinate federal, state, parental, and other protected leave programs by issuing required paperwork, reviewing certifications, and communicating approval, denial, or next-step requirements to employees. • Partner with employees and supervisors to secure complete medical documentation, monitor deadlines, and support smooth transitions back to active work status, including fitness-for-duty clearance when needed. • Administer workplace accommodation requests by engaging with employees and leaders, preparing written follow-up communications, and tracking the status of each case through resolution. • Maintain accurate records for leave balances, usage, accrual activity, and case status while ensuring confidential medical files are handled in line with established privacy standards. • Prepare recurring and ad hoc reports that highlight leave and accommodation activity, identify patterns, and support operational review or decision-making. • Manage benefit-related premium collection for employees who are away from work on approved leave or workers’ compensation and coordinate related updates as needed. • Monitor paid parental leave, sick-leave programs, and catastrophic illness leave requests, including approvals, usage tracking, payroll notifications, and policy-related administrative actions. • Review questionable leave activity, work with supervisors to address concerns, and assist in resolving cases that may involve misuse or noncompliance.
2026-10-28T13:18:45Z

Compliance Specialist

N Kingstown, RI
remote
Temporary to Hire
70.00 - 90.00 USD / Hourly
We are looking for a Senior Compliance Specialist to join a growing insurance organization. This contract opportunity with potential for a permanent role is ideal for a detail-oriented individual who can strengthen regulatory oversight, guide compliance practices, and support both company and carrier-related operations. The role calls for a strong background in insurance regulation, risk-based compliance, and cross-functional operational support within a complex insurance environment. Responsibilities:• Develop, implement, and maintain a comprehensive compliance program that supports insurance operations and aligns with applicable regulatory standards.• Monitor changing insurance laws, regulations, and filing requirements, translating updates into practical guidance for internal stakeholders.• Conduct compliance reviews, risk assessments, and due diligence activities to identify gaps and recommend corrective actions.• Partner with operational and business teams to establish controls, document procedures, and promote consistent adherence to regulatory expectations.• Provide oversight for carrier-related compliance matters, including activities connected to production operations and market-specific requirements.• Support audits, examinations, and regulatory inquiries by preparing documentation, coordinating responses, and tracking follow-up items.• Advise leadership on compliance exposure, emerging regulatory issues, and process improvements that reduce organizational risk.• Contribute to specialized initiatives such as product compliance reviews, licensing-related support, or trade compliance matters when applicable
2026-11-06T20:54:03Z

46 results for Customer Service Specialist in Providence, RI