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2 results for Customer Service Specialist in Providence, RI
- Acton, MA
- onsite
- Temporary
- 20 - 25 USD / Hourly
- We are looking for a skilled Customer Service Representative to join our team on a contract basis in Acton, Massachusetts. In this role, you will serve as a key point of contact between internal teams and clients, ensuring clear communication and excellent service delivery. This position offers an exciting opportunity to work in a dynamic environment and contribute to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Serve as the primary liaison between technical teams and clients, ensuring clear and accurate communication.<br>• Provide outstanding customer service by answering inbound calls and addressing inquiries promptly and professionally.<br>• Process orders efficiently, ensuring all information is accurately entered into the system.<br>• Handle both inbound and outbound calls to support customer needs and resolve issues effectively.<br>• Maintain a high level of professionalism while working independently to meet service goals.<br>• Collaborate with internal teams to relay critical customer feedback and ensure satisfaction.<br>• Demonstrate adaptability by quickly learning and applying new processes or systems as required.<br>• Travel or transition to a permanent role, if offered, to support organizational needs.
- 2026-04-17T00:00:00Z
- Worcester, MA
- onsite
- Permanent
- 52000 - 56000 USD / Yearly
- <p>We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately through data entry and maintain order records.</p><p>• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.</p><p>• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.</p><p>• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.</p><p>• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.</p><p>• Interact with external carriers to confirm load availability and coordinate customer pickups.</p><p>• Maintain and update customer databases to manage advanced shipping notices and routing requests.</p><p>• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.</p><p>• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes.</p><p><br></p><p><br></p><p><strong><em><u>**For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **</u></em></strong></p>
- 2026-04-13T00:00:00Z