We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Providence, Rhode Island. This role requires strong communication skills and a commitment to delivering exceptional service to customers. You will play a key part in handling inquiries, managing orders, and ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly and professionally through inbound and outbound calls.<br>• Process customer orders accurately and efficiently while ensuring data entry integrity.<br>• Provide detailed information about products, services, and company policies to address customer needs.<br>• Resolve customer issues effectively, ensuring a positive resolution and maintaining satisfaction.<br>• Maintain accurate records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Follow established protocols and guidelines to ensure compliance with company standards.<br>• Handle a high volume of calls while maintaining quality and professionalism.<br>• Identify opportunities to upsell or cross-sell products and services when appropriate.<br>• Continuously stay informed about company updates, new products, and services.
We are looking for a dedicated Member Service Representative to join our team in Somerville, Massachusetts. In this Contract to permanent position, you will play a key role in delivering excellent customer service to credit union members while handling financial transactions and inquiries. This role is perfect for someone with a passion for assisting clients and ensuring accuracy in daily operations.<br><br>Responsibilities:<br>• Provide exceptional customer service to credit union members by addressing inquiries and resolving concerns.<br>• Process routine financial transactions such as deposits, withdrawals, and loan payments with precision.<br>• Open new accounts for both new and existing members, ensuring a seamless onboarding experience.<br>• Promote and cross-sell credit union services, including electronic banking options and debit cards.<br>• Accept loan applications, process requests, and disburse approved loans in compliance with policies.<br>• Handle cash transactions, maintain accurate balances, and perform vault teller responsibilities.<br>• Ensure adherence to federal and state banking regulations, including Bank Secrecy Act and Anti-Money Laundering requirements.<br>• Assist with debit card processing, including ordering cards, reviewing activity, and addressing member concerns.<br>• Support inventory management and perform duties related to retail sales operations as needed.<br>• Take on additional tasks as assigned to support team operations.
<p>We are looking for a dedicated <strong>Member Service Representative to join our team in Boston, MA on a long term contract to hire opportunity.</strong> In this role, you will provide exceptional service to credit union members by assisting with transactions, promoting products, and handling inquiries. This is a Contract to permanent position in the banking industry, offering a great opportunity to grow your career while contributing to a dynamic organization. <strong>This is a fully in-person position (no hybrid or remote work).</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to credit union members by addressing their needs and resolving inquiries.</p><p>• Handle routine financial transactions including deposits, withdrawals, loan payments, and account inquiries with accuracy.</p><p>• Open new accounts for both existing and new members, ensuring compliance with policies and procedures.</p><p>• Promote and cross-sell credit union services such as electronic banking options, debit cards, and other financial products.</p><p>• Process loan applications, assist with lending activities, and disburse approved loans while maintaining accurate records.</p><p>• Manage cash operations, including cash handling, balancing, and vault teller activities.</p><p>• Ensure adherence to banking regulations, federal and state laws, and organizational policies, including compliance with anti-money laundering and Bank Secrecy Act requirements.</p><p>• Support debit card processing by ordering, reviewing activity, and addressing member questions or concerns.</p><p>• Perform additional tasks and responsibilities as needed to contribute to branch operations and member satisfaction.</p>
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
<p>We are looking for an Accounts Receivable Specialist to join our team in East Weymouth, Massachusetts. In this role, you will play a key part in managing financial transactions, ensuring accurate billing, and maintaining compliance with payroll and accounting standards. This position offers an opportunity to work in a dynamic environment where attention to detail and teamwork are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Process and upload invoices to customer and vendor portals, resolving any portal-related issues promptly.</p><p>• Generate and review customer statements monthly, coordinating with managers to ensure accuracy.</p><p>• Follow up on outstanding accounts by sending reminders, negotiating payment plans, and maintaining communication with customers.</p><p>• Prepare weekly collection reports, detailing communication, payment commitments, and overdue balances.</p><p>• Maintain organized customer files, including credit applications, agreements, payment records, and other essential documentation.</p><p>• Produce and distribute reports such as invoice summaries and no-service lists for accounts exceeding credit limits.</p><p>• Generate lien waivers for projects and manage the schedule of values and progress billings in collaboration with managers.</p><p>• Reconcile accounts receivable subledger with the general ledger and assist in preparing month-end reports.</p><p>• Support audits and bonding processes by compiling necessary financial documentation.</p><p>• Assist with payroll preparation, verifying time entries and ensuring compliance with labor regulations.</p>
We are looking for a highly organized and customer-focused Bilingual Spanish Front Desk Coordinator to join our team in Dorchester, Massachusetts. This Contract to permanent position offers an excellent opportunity to work in the real estate property management industry, providing essential support to tenants and ensuring smooth day-to-day operations. The ideal candidate will excel in administrative tasks and customer service while maintaining a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Manage incoming calls on a multi-line switchboard, ensuring prompt and detail-oriented communication.<br>• Perform essential administrative duties, including filing, scanning, and maintaining organized records.<br>• Assist with tenant requests, including processing work orders and addressing inquiries.<br>• Deliver exceptional customer service to tenants and visitors, fostering a positive experience.<br>• Coordinate schedules and appointments using Microsoft Outlook to ensure seamless operations.<br>• Prepare and update documents in Microsoft Word and Microsoft Excel as needed.<br>• Support team members with general office tasks and provide assistance during busy periods.<br>• Maintain the front desk area to ensure a clean and detail-oriented appearance at all times.
We are looking for a dedicated and detail-oriented individual to join our team as a Part-Time Patient Registration Specialist in Boston, Massachusetts. This contract position offers an opportunity to contribute to essential healthcare services by ensuring smooth patient intake and administrative processes. The role requires strong organizational skills and a commitment to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Manage new patient registrations and inpatient admissions promptly and accurately.<br>• Collaborate with outpatient clinics and care managers to coordinate orders and facilitate same-day scheduling.<br>• Communicate effectively with referring providers to streamline the referral and scheduling process.<br>• Provide financial counseling assistance to uninsured patients, ensuring they understand available options.<br>• Handle office support tasks such as scanning, filing, faxing, and other administrative duties.<br>• Maintain accurate and up-to-date patient records in compliance with healthcare regulations.<br>• Assist with verifying insurance details and resolving registration-related issues.<br>• Work closely with team members to support seamless operations and patient care.<br>• Utilize medical programs and Microsoft Office Suite for efficient data management.<br>• Deliver exceptional customer service to patients and healthcare professionals.
<p>Our client, a world-renowned biotechnology research company, is looking for a skilled Contracts Administrator/Specialist to join their team in Milford, Massachusetts. You will serve as a key business partner to the field sales organization, supporting the review of customer sales and service agreements, NDAs, and formal bid responses, while collaborating with Legal, senior management, strategic accounts, Risk Management, Finance, Order Services, and Sales. </p><p><br></p><p><strong>Role: </strong>Contracts Administrator/Specialist</p><p><strong>Salary:</strong> $74,000 - $125,000 (depending on experience) + amazing benefits</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Draft, review, propose, and negotiate contract terms that balance customer needs with corporate objectives while minimizing business risk.</li><li>Lead negotiations with customer contracts and procurement teams, incorporating input from Legal and other internal stakeholders to ensure timely contract review, approval, and execution.</li><li>Partner with Finance and Order Services to ensure compliance with revenue recognition requirements, pricing and discounting policies, and internal control standards.</li></ul>
<p>Robert Half’s marketing & creative client is looking for a Social Media Channel Specialist for a 6-month contract in the Boston area beginning in April. This is a hybrid, 40-hour-per-week opportunity; candidates must be able to work 1 - 2 days per week onsite. The Social Media Channel Specialist will drive strategy, content creation, and day-to-day community engagement across multiple social platforms, working closely with cross-functional teams to amplify company initiatives and grow audience engagement. Prior experience with community management and social media management platforms (Hootsuite, Sprout Social, Zoho, or similar) is required.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Create, produce, and curate social media content across a variety of channels</li><li>Support strategies for channel growth and audience engagement</li><li>Monitor and moderate online communities</li><li>Execute integrated campaigns and ensure brand consistency</li><li>Manage editorial calendars and campaign deliverables</li><li>Capture and post live and event-based content</li><li>Analyze social media performance and report results</li><li>Maintain social guidelines and stay updated on industry trends</li></ul><p><br></p>
<p>We are looking for a detail-oriented Operations Specialist to join our team in Boston, MA. In this long-term contract position (4-6 months), you will play a vital role in supporting corporate actions and class action operations while ensuring seamless processes and accurate reporting. This hybrid role offers flexibility with a schedule of three days in the office and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Process corporate actions and class action filings with precision and adherence to established procedures.</p><p>• Collaborate with vendors and clients to confirm details, resolve discrepancies, and ensure timely deliverables.</p><p>• Manage accounts payable and payment processing tasks, including reconciliations and receipt management.</p><p>• Prepare and analyze cash flow forecasts to support financial planning and decision-making.</p><p>• Authenticate and validate market data, securities information, and announcements for accuracy.</p><p>• Generate and distribute comprehensive reports to support internal and external stakeholders.</p><p>• Maintain organized records and documentation to ensure compliance and efficient access to information.</p><p>• Address client inquiries and issues promptly, providing solutions to meet their needs.</p><p>• Monitor and improve operational workflows to enhance efficiency and accuracy.</p><p>• Support organizational goals by contributing to team efforts and upholding high standards of performance.</p>
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our client in New Bedford, Massachusetts. This role is crucial in ensuring accurate and timely processing of vendor invoices, payments, and reconciliations. The ideal candidate will be highly organized, possess strong communication skills, and excel in maintaining compliance with company policies and procedures.</p><p><br></p><p>Responsibilities:</p><p>•Communicate effectively with project managers and vendors to secure necessary approvals for invoices and resolve discrepancies.</p><p>• Prepare and process payments, including checks, credit cards, and electronic transfers, while managing records and filing paid invoices.</p><p>• Maintain accurate records of subcontractor and vendor insurance certificates, ensuring compliance with requirements and updating systems accordingly.</p><p>• Handle state agency reporting related to subcontractor payments and ensure timely submission.</p><p>• Reconcile vendor accounts, credit card statements, and accounts payable to the general ledger.</p><p>• Respond promptly to inquiries from vendors and staff regarding invoice statuses and payment details.</p><p>• Support the development and improvement of departmental policies and procedures while assisting with special projects as assigned.</p><p>• Collaborate with other departments, providing cross-training and assistance when needed.</p>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
<p>We are looking for a dedicated Estate Planning Attorney to join a dynamic Trust & Estate firm based in the Greater Worcester area. In this role, you will provide expert guidance and legal support to clients, helping them navigate estate planning, tax matters, and probate processes. This position is ideal for an individual who is passionate about delivering exceptional service and fostering long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Draft and review comprehensive estate planning documents, including wills, trusts, and powers of attorney.</p><p>• Provide legal advice to clients regarding estate tax strategies and asset protection.</p><p>• Oversee probate and estate administration processes, ensuring compliance with all relevant regulations.</p><p>• Collaborate with clients to identify their needs and develop tailored estate planning solutions.</p><p>• Conduct legal research to stay updated on changes in estate planning and tax laws.</p><p>• Represent clients in probate court proceedings and other related legal matters.</p><p>• Manage client cases from inception to resolution, ensuring timely and effective communication.</p><p>• Work closely with financial advisors and other professionals to create integrated estate plans.</p><p>• Help clients navigate complex trust and estate tax issues with precision and clarity.</p>
<p>Our client, a highly successful national law firm is seeking an experienced Litigation Paralegal to support their legal team in Boston, Massachusetts. The successful candidate will play a vital role in managing litigation cases from start to finish, ensuring thorough preparation and organization. </p><p><br></p><p><strong>Location: </strong>Boston, MA </p><p><strong>Salary: </strong>$60,000 - $85,000 (depending on experience) + amazing benefits!</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage multiple complex litigation matters concurrently while meeting strict deadlines.</li><li>Support all phases of trial preparation, including logistics, case administration, client reporting, expert retention, and client communications.</li><li>Monitor court filings and provide detailed analyses and assessments to attorneys.</li><li>Draft and assist with pre-trial motions, dispositive motions, motions in limine, and other litigation pleadings.</li><li>Meet established billable-hour requirements.</li><li>Review, analyze, and organize discovery materials, including medical records, sales data, employment records, and other case-related documents.</li><li>Prepare comprehensive case assessments and evaluations for review by associates and partners.</li><li>Maintain accurate, contemporaneous tracking and submission of billable time.</li><li>Attend trials and provide direct support to the trial team throughout all phases of trial.</li></ul>
<p>he Accounts Receivable Specialist is responsible for managing key AR functions including cash application, customer collections, and credit analysis. This role will play a critical part in optimizing AR processes, improving cash flow, and ensuring accurate financial records. The ideal candidate is detail-oriented, process-driven, and comfortable working in complex systems environments, with strong experience in SAP and advanced Excel.</p><p><br></p><p>For immediate consideration please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><br></p><p><br></p><p><strong>Cash Application</strong></p><ul><li>Apply customer payments accurately and timely, including ACH, wire, checks, and lockbox transactions</li><li>Research and resolve unapplied cash, short payments, overpayments, and deductions</li><li>Reconcile AR subledger to the general ledger and assist with month-end close activities</li></ul><p><strong>Collections</strong></p><ul><li>Manage customer accounts to ensure timely collection of outstanding receivables</li><li>Communicate professionally with customers to resolve billing disputes and payment delays</li><li>Monitor aging reports and take proactive steps to reduce past-due balances and DSO</li></ul><p><strong>Credit Analysis</strong></p><ul><li>Perform credit reviews for new and existing customers, including financial analysis and credit limit recommendations</li><li>Monitor customer credit risk and exposure, recommending holds or releases as appropriate</li><li>Partner with Sales and Finance to balance risk management with customer relationships</li></ul><p><strong>Process Improvement & Documentation</strong></p><ul><li>Identify opportunities to streamline and improve AR workflows and internal controls</li><li>Assist in fine-tuning cash application, collections, and credit processes</li><li>Document standard operating procedures (SOPs) and maintain up-to-date process documentation</li></ul><p><strong>Systems & Reporting</strong></p><ul><li>Utilize ERP System (,SAP, Oracle, NetSuite) to manage AR transactions, reporting, and account analysis</li><li>Leverage Excel (including pivot tables, VLOOKUP/XLOOKUP, and data analysis tools) for reporting and reconciliation</li><li>Support ad hoc reporting and analysis requests from Finance leadership</li></ul><p><br></p><p><br></p>
<p>We are looking for an Investment Executive to join our team in Greater Boston. Reporting to the Senior Vice President Retail, you will guide clients through tailored investment solutions, helping them achieve their financial goals while maintaining compliance with industry standards. This position is ideal for a proactive and client-focused individual with a strong background in investment advisory and sales.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide clients with expert advice on non-deposit investment products, ensuring solutions align with their financial objectives.</p><p>• Analyze client portfolios and recommend investment strategies to optimize performance.</p><p>• Manage ongoing client relationships through regular financial plan reviews and responsive communication.</p><p>• Execute investment transactions in strict adherence to industry regulations and company policies.</p><p>• Resolve client issues effectively and ensure high levels of customer satisfaction.</p><p>• Develop and implement targeted sales strategies to meet organizational goals.</p><p>• Collaborate with Banking Center teams to enhance cross-functional performance and drive results.</p><p>• Oversee and support the training of a Financial Services Assistant to ensure operational excellence.</p><p>• Stay updated on regulatory changes and market trends to maintain expertise in the field.</p><p>• Participate in community engagement and marketing initiatives to promote investment services.</p>
<p>Our client, a global technology organization in the software development space, is seeking an experienced Corporate Trade Senior Manager to lead import and export compliance activities across the Americas. This is a highly visible role within a corporate headquarters environment, partnering closely with cross-functional leaders and senior executives.</p><p><br></p><p>This opportunity is ideal for professionals coming from Big 4 Indirect Tax, trade consulting, legal trade counsel, or select audit backgrounds with export compliance experience. The hiring manager has a Big 4 background and is open to strong consulting-to-industry transitions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage import/export compliance programs across the Americas region</li><li>Ensure compliance with U.S. and international export, customs, and sanctions regulations</li><li>Serve as subject matter expert for export classification (CCL, USML), jurisdiction determination, and licensing</li><li>Support global trade compliance initiatives and internal policy alignment</li><li>Analyze import/export data to identify duty mitigation and savings opportunities</li><li>Partner with Supply Chain, Logistics, Tax, Finance, Legal, and site teams</li><li>Support trade compliance audits and internal assessments</li><li>Oversee trade compliance systems and support system enhancements and adoption</li><li>Develop and maintain trade compliance processes, procedures, and documentation</li><li>Deliver training to cross-functional teams on trade and export compliance requirements</li><li>Provide trade compliance support for M& A and due diligence activities</li></ul><p><br></p>
<p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
<p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
<p>Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments.</p><p><br></p><p>This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.</p>
<p>We are seeking an experienced and detail-oriented individual to manage medical billing, claims, and collections tasks for a healthcare facility in Wakefield, Massachusetts. This role requires expertise in medical denials, appeals, and hospital billing processes to ensure efficient revenue cycle management. This is a long-term contract position offering stability and an opportunity to contribute to a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Process medical billing for hospital services, ensuring accuracy and compliance with regulations.</p><p>• Manage claims submissions and follow up to secure timely reimbursements.</p><p>• Investigate and resolve medical denials by identifying causes and implementing corrective actions.</p><p>• Prepare and submit appeals for denied claims to achieve resolution.</p><p>• Maintain detailed records of billing activities and collections processes.</p><p>• Collaborate with insurance companies and healthcare providers to resolve outstanding claims.</p><p>• Monitor and report on accounts receivable to ensure timely payments.</p><p>• Implement strategies to improve billing efficiency and reduce claim denials.</p><p>• Provide support for audits and compliance reviews, ensuring all documentation is accurate.</p><p>• Stay updated on industry regulations and billing requirements to maintain adherence.</p>
