We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Woburn, Massachusetts. In this Contract-to-permanent role, you will play a key part in ensuring a seamless experience for our customers by managing order processing, addressing inquiries, and coordinating with internal and external stakeholders. This is an excellent opportunity to contribute to a global organization while developing your skills in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process customer quotations, purchase orders, and confirmations with accuracy and efficiency using relevant tools and systems.<br>• Coordinate with logistics, production planning, and sales teams to ensure timely delivery of products.<br>• Communicate effectively with customers regarding lead times, shipping terms, tariffs, and product availability.<br>• Provide support to outside sales teams and channel partners by updating pricing, sharing documentation, and tracking order status.<br>• Address and resolve customer complaints or service issues, escalating concerns when necessary.<br>• Maintain and update customer records and transaction histories accurately in the system.<br>• Collaborate on process improvement initiatives to enhance the overall customer experience.<br>• Work cross-functionally with international teams to meet customer needs and expectations.<br>• Ensure compliance with company policies and industry standards in all customer interactions.
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
<p>We are looking for a skilled Contract Administrator to join our client's team in South Windsor, CT. This long-term contract position offers the opportunity to manage repair purchase orders for a variety of commercial and military airline customers. You will play a vital role in ensuring customer satisfaction by handling quotations, shipments, invoicing, and tracking contractual requirements with precision and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of repair purchase orders, ensuring prompt acknowledgment, quoting, shipping, and invoicing.</p><p>• Monitor and fulfill contractual obligations, including asset reporting, on-time delivery, and turn time penalty avoidance.</p><p>• Collaborate effectively across multiple departments, such as Manufacturing, Quality Engineering, Program Management, and Customer Support, to communicate customer requirements and delivery performance.</p><p>• Serve as the primary liaison for customer inquiries and issues related to assigned orders, maintaining strong relationships.</p><p>• Participate in after-hours Aircraft on Ground (A.O.G.) Response Team support, including holidays and weekends.</p><p>• Prepare detailed reports for internal and external stakeholders, ensuring accuracy and compliance with customer agreements.</p><p>• Utilize tools like SAP R/3 to manage purchase orders and contractual terms efficiently.</p><p>• Support continuous improvement initiatives by identifying opportunities to enhance processes and customer service.</p><p>• Coordinate with suppliers and field representatives to maintain smooth operations and timely delivery.</p><p>• Ensure adherence to company policies and procedures while meeting customer expectations.</p>
<p>Robert Half's Client in Westborough MA is looking for a detail-oriented and driven Customer Service Representative to support their operations team!</p><p><br></p><p>Responsibilities:</p><p>- Customer service</p><p>- Phone/Email correspondence</p><p>- Shipping/Receiving</p><p>- Data entry </p><p>- Perform routine maintenance on equipment </p><p>- Strong technical skills</p><p><br></p><p>Start Date: Asap!</p><p>End Date: ~ 6months (likely to extend)</p><p>Work Type: On-site</p><p>Hours: M-F | 8am-4pm or 9am-5pm</p><p><br></p><p>*If interested, APPLY now!</p>
<p>Robert Half's client in Marlborough is looking for a candidate who can provide Operations Support to a busy Operations Department. The Operations Support staff would be responsible for:</p><p><br></p><p>- Scanning, uploading and organizing files</p><p>- Putting electronic files in the right folders</p><p>- Maintaining organizational systems </p><p>- Performing data entry accurately into spreadsheets</p><p>- Answering calls/responding to inquiries</p><p>- Providing customer service</p><p>- Supporting internal employees with a variety of issues </p><p>- Providing internal employees with the requested info/documents </p><p>- Strong attention to detail is a MUST</p><p><br></p><p>WHERE: Marlborough, fully on site</p><p>WHEN: Monday, September 22nd</p><p>DURATION: ~2 months (potential to extend)</p><p>HOURS: M-F | 9am-5pm</p><p><br></p><p>**If interested, apply now!</p>
<p>We are looking for an experienced Tax Manager to join our team in Marlborough, MA. In this role, you will oversee the preparation and review of complex tax returns, manage client relationships, and provide guidance to a team of tax experts. This position offers the opportunity to contribute to strategic tax planning initiatives and play a key role in delivering high-quality services to clients across various industries.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of tax returns for corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Perform in-depth tax research using advanced tools and methodologies, presenting findings to clients or senior stakeholders.</p><p>• Provide leadership and direction to tax experts, including supervising day-to-day activities and delivering regular progress reports to senior management.</p><p>• Oversee client service delivery, ensuring timely preparation and submission of tax returns while coordinating proactive tax planning sessions.</p><p>• Maintain a strong understanding of tax reporting requirements, including compliance with relevant regulations and standards.</p><p>• Communicate effectively with client management, boards of directors, and audit committees to share insights and recommendations.</p><p>• Build and nurture a strong referral network to support business development and practice growth.</p><p>• Excellent leadership skills, with experience supervising and mentoring tax professionals.</p><p>• Proven experience in tax management, with expertise in preparing and reviewing tax returns</p><p>• Strong knowledge of tax reporting standards and compliance requirements.</p><p>• Strong communication and interpersonal skills to manage client relationships and collaborate with internal teams.</p><p>• Utilize tax software platforms such as CCH ProSystem Fx to ensure accuracy and efficiency in tax-related processes.</p>
We are looking for a detail-oriented and proactive Customer Service/Order Entry Clerk to join our team in New Bedford, Massachusetts. This is a long-term contract position within the rubber manufacturing industry, offering a dynamic work environment and opportunities to contribute to critical order management processes. The ideal candidate will excel in data entry, possess strong organizational skills, and demonstrate the ability to quickly adapt to new procedures.<br><br>Responsibilities:<br>• Accurately input and track customer orders using internal systems, ensuring all delivery dates and shipping details are documented.<br>• Communicate effectively with customers to provide updates on order statuses and resolve inquiries.<br>• Manage a high volume of data entry tasks with precision and efficiency.<br>• Collaborate with team members to ensure seamless order processing and fulfillment.<br>• Utilize SAP software to maintain and update order records.<br>• Verify the accuracy of entered data and address discrepancies promptly.<br>• Monitor shipping schedules and coordinate with logistics teams to meet delivery deadlines.<br>• Participate in ongoing training to stay updated on processes and tools.<br>• Maintain detailed documentation of order entries and communications for auditing purposes.
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite technical support to resolve end-user issues efficiently and effectively.</p><p>• Manage and resolve escalated support tickets, ensuring timely solutions.</p><p>• Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure.</p><p>• Perform software installation, uninstallation, and troubleshooting on approved applications.</p><p>• Offer onboarding and offboarding support for employees, including device setup and account management.</p><p>• Maintain and support conference room equipment and audiovisual systems.</p><p>• Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers.</p><p>• Administer and manage Active Directory accounts, ensuring proper access and security.</p><p>• Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security.</p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p><br></p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p><br></p><p><br></p>
<p><strong>Job Title</strong>: Tax Manager and/or Senior Tax Manager</p><p><strong>Qualifications</strong>: To be considered for this position, applicants must hold a CPA designation or be a CPA candidate.</p><p><strong>Responsibilities</strong>:</p><ul><li>Prepare federal and state individual, trust, partnership, and corporate tax returns.</li><li>Conduct tax research and analysis.</li><li>Respond to client inquiries as well as notices from the Internal Revenue Service, state, and local tax authorities.</li><li>Maintain books and records, including preparation of bank and credit card reconciliations.</li><li>Assist with the preparation of monthly, quarterly, and yearly financial reports.</li><li>Communicate with clients to gather relevant information, answer inquiries, and provide deliverables.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Burlington, Massachusetts. This is a long-term contract position offering an excellent opportunity to work in a dynamic and growing environment. The role involves providing comprehensive IT support to end users and addressing escalations from Level 1 service desks.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve escalated tickets promptly, ensuring adherence to established guidelines.<br>• Perform equipment installations, configurations, repairs, and replacements as needed.<br>• Manage asset tracking, maintain accurate documentation, and ensure proper inventory control.<br>• Assist with onboarding and offboarding processes, including workstation setup and account verification.<br>• Provide technical assistance for audiovisual setups during meetings and events.<br>• Support IT operations in office and lab environments, including specialized lab IT systems.<br>• Collaborate on IT projects and contribute to the implementation of system upgrades and refreshes.<br>• Utilize tools such as GSuite, Office 365, Zoom, Slack, and Jira for issue tracking and resolution.<br>• Ensure compliance with standard operating procedures and maintain a high level of customer service.
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. This is an onsite Contract position where you will play a key role in ensuring smooth daily operations and providing outstanding service to visitors and employees alike. The ideal candidate will demonstrate exceptional organizational skills and a proactive approach to handling administrative tasks.<br><br>Responsibilities:<br>• Create and manage work orders with accuracy and efficiency.<br>• Serve as the primary contact for checking in guests attending events.<br>• Handle visitor check-ins and issue badges to ensure security protocols are followed.<br>• Distribute parking passes to authorized personnel and visitors.<br>• Answer and manage calls on a multi-line phone system, directing inquiries appropriately.<br>• Coordinate email correspondence to address requests and maintain clear communication.<br>• Organize and maintain files to ensure easy access and proper documentation.<br>• Schedule appointments and maintain calendars to support departmental needs.<br>• Provide excellent customer service by addressing visitor and employee inquiries promptly.
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
<p>Candidates who possess the ability to think critically while providing research and administrative support might thrive in this Trust & Estates Paralegal position. Are you looking for an immediate position? If you have a passion for the legal field, Robert Half might have a Paralegal position for you. Candidates in the Boston area may be interested in applying for this permanent opportunity. You might be a good fit for this position, if you are motivated and exercise focus, good computer skills, and organizational qualities.</p><p><br></p><p>Key responsibilities</p><p><br></p><p>- Provide support to attorney through all phases</p><p><br></p><p>- Data base management of all relevant documents</p><p><br></p><p>- Ability to effectively prioritize and organize a substantial amount of work</p><p><br></p><p>- Research and analyze intricate legal documents</p>
<p>We are seeking a Finance Business Partner to join a high-growth organization and play a key role in driving strategic and financial performance across multiple business functions. This role offers the opportunity to act as a trusted advisor to senior leadership and directly influence business strategy, growth, and operational efficiency.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Act as a trusted advisor to senior leadership across Insurance Product, Commercial, Sales & Service Center, and Customer Lifecycle teams</li><li>Lead financial planning, valuation, OKR & QBR development, and provide strategic support for commission revenue structures, product revenue, renewal revenue, and a significant portion of the operating expense base</li><li>Build and present financial business cases for product launches, carrier negotiations, post-sale customer management, and workforce management decisions</li><li>Oversee risk management and valuation of strategic initiatives, including integration of platform installment fees projected to drive a substantial portion of future revenue</li><li>Partner on sales incentive plan design and implementation, ensuring alignment with efficiency and growth goals</li><li>Contribute to company-wide LTV modeling to guide channel and product strategy</li><li>Build reporting models to support customer lifecycle analysis, investment decisions, and retention strategies</li><li>Lead in-depth analysis of business and financial trends, driving performance-focused conversations with stakeholders</li><li>Manage partnership compensation models and collaborate with accounting for accurate and timely execution</li><li>Oversee expense management, including contract review, reporting, and headcount forecasting</li><li>Lead annual budgeting cycles, helping set strategic priorities and long-term financial targets</li><li>Collaborate across the finance organization to align on best practices, tools, and process improvements</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Senior Payroll Specialist to ensure accurate and timely processing for a multi-location, high-volume workforce. This role requires meticulous attention to detail, confidentiality, and a strong understanding of payroll systems and compliance standards. Reporting to the Accounting Manager and Controller, the Payroll Specialist will play a critical role in maintaining payroll integrity and resolving any related issues. This role is IN office int he greater Worcester area! </p><p><br></p><p>Responsibilities:</p><p>• Compile and process weekly payroll data, including timesheets, for accuracy and compliance with established guidelines.</p><p>• Perform audits to identify and correct data entry errors, ensuring payroll accuracy.</p><p>• Calculate and process garnishments, deductions, and taxable adjustments in compliance with legal requirements.</p><p>• Enter local and federal Prevailing Wage rates into payroll systems and generate Certified Payroll reports.</p><p>• Print and distribute payroll checks, upload direct deposit notifications, and transmit files to financial institutions.</p><p>• Address payroll inquiries and resolve issues promptly with employees, supervisors, and administrators.</p><p>• Maintain the confidentiality of sensitive payroll information, including wages, deductions, and tax details.</p><p>• Collaborate on special projects and contribute to process improvements within the payroll system.</p><p>• Ensure compliance with company policies, safety standards, and the Code of Conduct.</p><p>• Support miscellaneous tasks as needed to assist the accounting and payroll team.</p>
<p>Robert Half is working with a client that is looking for a proactive Customer Service Representative to manage high volumes of emails and provide exceptional customer experiences. This role involves processing purchase orders, confirming orders, and maintaining strong communication with customers and the Sales team. You'll solve problems, meet productivity goals, and support your team with a positive attitude. Key tasks include answering calls, managing filing, and handling additional duties as needed. Proficiency in Microsoft Office, strong communication skills, attention to detail, and the ability to work under pressure are essential. If you're a reliable multitasker eager to contribute to a dynamic team, we'd love to hear from you!</p><p>This client has great benefits and has bonus potential. This is a great place to work!</p><p><br></p><p>For immediate consideration, feel free to contact Dan Duggan at (508) 205-2126.</p>
<p>Large Global client in need of a Tax Manager </p><p><br></p><p>For Immediate interview please contact Victor Muller at 508 205 2136</p><p><br></p><p>Tax Manager</p><p><br></p><p> Consolidate the Company’s worldwide income tax provision in accordance with U.S. GAAP (ASC 740), including reviewing completed work from senior tax analysts, outside service providers and international sites for material accuracy. Partner with regional tax managers to leverage in-country tax expertise.</p><p>• Collaborate with cross-functional teams – including other groups within Corporate Tax, Corporate Accounting, SEC Reporting, global finance, and external advisors – to assess the tax accounting impact of business changes and new tax laws. Quantify material impacts, ensure accurate reporting, and update tax provision processes as needed.</p><p>• Support the execution and documentation of Corporate Tax SOX internal controls, ensuring compliance with internal control requirements and readiness for audit reviews. </p><p>• Coordinate monthly deliverables from foreign sites, as well as from the U.S. income tax group; review monthly tax account reconciliations and journal entries.</p><p>• Understand management reporting and prepare reconciliations to U.S. GAAP tax reporting. Prepare and review quarterly tax entries in accordance with U.S. GAAP.</p><p>• Prepare and review GAAP and non-GAAP tax disclosures and supporting documents for SEC filings, ensuring accuracy and compliance with U.S. GAAP and SEC regulations.</p><p>• Partner with external auditors to provide documentation and respond to inquiries during their quarterly and annual reviews. Work proactively during quarters to early issue identify and move work out of close cycles.</p><p>• Collaborate cross-functionally with subject matter experts who identify and document uncertain tax positions. Provide technical guidance and support on ASC 740-10 accounting requirements to ensure these positions are properly analyzed, accurately reconciled within tax provision software, and appropriately disclosed in financial statements.</p><p>• Research tax technical issues and document findings in a clear and concise manner, including the preparation or review of memos as appropriate.</p><p>• Assist with maintaining and maximizing functionality of our tax provision software (Thomson Reuters ONESOURCE Tax Provision) to increase efficiency.</p><p>• Support foreign accounting teams by providing guidance and periodic training on U.S. GAAP tax reporting and compliance requirements, including instruction on tax software and monthly reporting processes.</p><p>• Mentor and develop staff while promoting a collaborative, inclusive team culture.</p><p>• Identify and implement process improvements to reduce cycle time and enhance efficiency, leveraging technology and continuous improvement principles.</p><p>• Support special projects as needed, including acquisitions and divestitures and assist the Senior Tax Manager, Acquisitions and Integrations, in ensuring accurate purchase accounting data is reflected in the tax provision software.</p><p><br></p><p><br></p>
<p><strong>Robert Half Permanent Placemen</strong>t is seeking an experienced<strong> Legal Assistant</strong> to support a busy <strong>family law practice in Boston</strong>. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to supporting attorneys in all aspects of case management and administrative operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage attorney calendars, including court dates, meetings, and travel.</li><li>Draft, proofread, and format legal documents and correspondence.</li><li>Prepare pleadings, motions, and e-filings in compliance with court procedures.</li><li>Maintain and organize case files, both electronic and physical.</li><li>Assist with billing, time entry, and client inquiries.</li><li>Provide backup support to other legal administrative staff as needed.</li></ul>
<p>Our client, a successful law firm, is seeking an attorney to join their busy practice in Fall River, MA. This role offers the opportunity to work in a dynamic and supportive legal environment, providing clients with high-quality immigration legal services. </p><p><br></p><p><strong>Location: </strong>Fall River, MA</p><p><strong>Role: </strong>Immigration Attorney</p><p><strong>Comp Package: </strong>$100,000 - $140,000 (DOE)</p><p><strong>Schedule:</strong> On site, but after 90 days it's 4 days in office / 1 day remote</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee business immigration matters, with a primary focus on PERM cases, managing them from initiation through completion while ensuring full compliance with legal standards and deadlines.</li><li>Prepare and file various immigration applications and petitions with USCIS, including H-1B, L-1, PERM, and employment-based green card cases.</li><li>Conduct comprehensive legal research and deliver practical, well-supported guidance on complex business immigration issues.</li><li>Develop and implement case strategies, working closely with clients to collect supporting documentation and advise on optimal legal solutions.</li><li>Partner with a collaborative legal team to deliver seamless case management and maintain a high standard of client service.</li><li>Supervise, mentor, and support paralegals and legal staff, providing direction on case strategy, preparation, and execution.</li></ul>
<p>We are looking for a detail-oriented Scheduling Assistant II in Lancaster, PA. In this role, you will play a key part in managing customer communications, scheduling appointments, and ensuring the smooth execution of various administrative tasks. This is a long-term position, offering an excellent opportunity for growth.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and address concerns with clarity and professionalism.</p><p>• Delegate unresolved issues to the appropriate teams or individuals when necessary.</p><p>• Log customer interactions and prepare weekly reports for review.</p><p>• Provide customers with clear instructions regarding pre-job requirements, such as inspection deadlines and necessary preparations.</p><p>• Schedule customer appointments, issue reminders, and confirm arrangements.</p><p>• Maintain detailed records of communications to ensure accurate reporting.</p><p>• Offer scheduling support, including creating work packets and processing bundled job cards.</p><p>• Verify and remove job holds to facilitate workflow.</p><p>• Organize disconnects and assist in closing out work orders.</p><p>• Investigate claims of property damage and coordinate work assignments if liability is determined.</p>
We are looking for a dedicated Receptionist to join our team on a contract basis in Boston, Massachusetts. As the first point of contact for clients and visitors, you will play a vital role in creating a welcoming and detail-oriented atmosphere while ensuring smooth day-to-day operations. This position requires strong communication skills, attention to detail, and proficiency in administrative tasks.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a positive and detail-oriented experience.<br>• Manage incoming and outgoing calls using a multi-line phone system.<br>• Maintain and organize files, both physical and digital, for easy accessibility.<br>• Schedule appointments and coordinate meeting arrangements efficiently.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Perform accurate data entry tasks to support administrative operations.<br>• Utilize Microsoft Word, Excel, and Outlook for various office tasks.<br>• Provide excellent customer service by addressing client needs and concerns.<br>• Collaborate with team members to ensure seamless office functionality.
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
