<p>Robert Half is currently partnering with a leading Boston Managed Service Provider (MSP) that caters to top-tier financial services firms and law firms, providing white-glove IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Engineer. In this position, you will be responsible for providing Tier III level remote and desk-side "white glove" support, ensuring effective resolution of backend system tickets and successful performance of infrastructure and server maintenance. You will liaise with clients, improving their technical systems and ensuring their complete satisfaction. Candidates need experience working at an MSP with a proven track record of responding to a high-volume of tickets.</p><p>Responsibilities:</p><ol><li>Respond to and resolve backend system tickets including but not limited to physical disk status, event log errors, virtual disk space, DHCP/DNS management.</li><li>Perform infrastructure/server maintenance tasks including firewall firmware updates, switch updates, Dell Lifecycle, ESXi upgrades, and server patching.</li><li>Provide seamless support for Microsoft 365, Windows Server, Virtualization/ESXi, Backup systems, Antivirus/MDR Systems, Multi-Factor Authentication, E-mail Security Services, and PSAs such as Autotask or Connectwise.</li><li>Familiarize with Azure AD, Zerto/Veeam/Disaster Recovery, small business integrations, M365 Backup Systems, Microsoft MFA, DUO, Mimecast, SOPHOS, Threatlocker, and Datto RMM/LogMeIn.</li><li>Use relevant programming languages for automation scripting tasks, manage VoIP systems, and gain experience with industry-specific applications in law, architecture, and finance.</li></ol><p><br></p>
<p>As a Customer Service Representative, you will serve as a critical part of our client's team, focusing on fraud monitoring, access control, and customer support. You will conduct manual fraud reviews based on insights from our fraud analysis partner, help maintain a secure and welcoming front desk environment, and provide support to our customers and Tier I support agents. This role is essential to ensuring a secure, smooth, and high-quality experience for both our customers and internal teams.</p><p> </p><p><strong>FRAUD MONITORING & ORDER REVIEW </strong></p><p>Review fraud alerts from our partner and assess whether flagged orders are consistent with legitimate customer behavior.</p><p>· Determine whether orders should be approved, held for more investigation, or cancelled based on the totality of the evidence.</p><p>· Escalate suspicious cases and document rationale and findings.</p><p>· Assist in refining fraud rules and collaborating with other departments (e.g., finance, fulfillment) to ensure secure order processing.</p><p> </p><p><strong>FRONT DESK SUPPORT</strong></p><p>· Monitor all visitor traffic through the facility’s main entrance; verify identification, sign in guests, and escort them as required.</p><p>· Receive, sort, and distribute incoming mail and packages.</p><p>· Assist in managing and relocating packages received at the front desk.</p><p> </p><p><strong>ADDITIONAL CUSTOMER SERVICE RESPONSIBILITIES</strong></p><p>· Collaboratively handle customer inquiries: read, respond to, and resolve service tickets submitted via email and contact forms.</p><p>· Communicate with customers via phone, email, and chat to resolve issues efficiently and professionally.</p><p>· Support Tier I offshore agents by resolving escalated issues or handling tasks they are not authorized to complete.</p><p>· Handle advanced order management inquiries and coordinate with delivery carriers (UPS, FedEx, etc.) when needed.</p><p>· Process customer refunds in accordance with internal policies and ensure proper documentation for each transaction.</p><p>· Maintain strong product knowledge to assist with order placement, troubleshooting, and general questions.</p><p>· Follow up on open issues to ensure customer satisfaction and timely resolution.</p>
<p>Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) <strong>Full-Time Full Desk IT Recruiter</strong>, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a <strong>full desk recruiting role</strong> that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an Full Desk Technology Recruiter, you will:</p><p>Talent Acquisition & Recruitment (50% of role):</p><ul><li><strong>Source Candidates:</strong> Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li><strong>Candidate Engagement:</strong> Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li><strong>Support Candidate Lifecycle:</strong> Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li><strong>Build Talent Pipelines:</strong> Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul><p>Business Development & Client Sales (50% of role):</p><ul><li><strong>Client Acquisition:</strong> Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li><strong>Job Order Fulfillment:</strong> Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li><strong>Account Management:</strong> Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive Full Charge Bookkeeper (PART TIME 15-20HRS/WEEKLY) to manage day-to-day financial operations and support general office administration. This role is ideal for someone with a strong accounting background who thrives in a collaborative environment and values accountability and open communication.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts payable and maintain accurate financial records.</li><li>Prepare and analyze financial reports.</li><li>Reconcile bank and credit card accounts monthly.</li><li>Perform month-end and year-end closing procedures.</li><li>Assist with budgeting and cash flow management.</li><li>Support general office administrative tasks as needed.</li></ul><p><strong>Reporting Structure:</strong></p><ul><li>Reports directly to the Office Manager.</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented <strong>Accounting Manager</strong> to lead our accounting function, including <strong>general ledger, month-end close, financial reporting, and payroll operations</strong>. This role is responsible for ensuring the accuracy and integrity of all financial records while supporting business goals through timely and insightful financial reporting.</p><p><br></p><p>ESSENTIAL FUNCTIONS - include the following (other duties may be assigned): </p><p>• Responsible for preparation, accuracy and timely distribution of accounting-related reports; including weekly, monthly, annual financials and various detailed analyses. </p><p>• Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company. Present potential scenarios and outcomes to management.</p><p>• Develop and distribute various financial reports supporting other business functions.</p><p>• Responsible for department staff: hiring, performance management, near term development needs, long term staffing plan, ensuring compliance to company policies & procedures.</p><p>• Develop and implement accounting policies and procedures to ensure compliance with appropriate company, GAAP, regulatory, legal and contractual requirements.</p><p>• Assure accuracy of payroll accounting and that books tie to reports issued by payroll service.</p><p>• Prepare and support annual financial reviews/audits, various other targeted audits as necessary, bid & applied rates, annual company valuation, and mandated outside financial reporting.</p><p>• Ensure quality control over financial transactions and financial reporting.</p><p>• Manage day-to-day accounting operations and ensure appropriate validation methods and redundant process backup are in place for every critical operation.</p><p>• Manage and comply with all local, state and federal government reporting requirements and tax filings.</p><p>• Review financial documents to verify accuracy and compliance to regulations and acceptable financial principles.</p>
We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
<p>We are looking for an experienced and meticulous Accounting Manager to join our finance team in Burlington, Massachusetts. This role will involve overseeing key financial processes, ensuring compliance with accounting standards, and driving process improvements. The ideal candidate will have a strong background in both public and private accounting, coupled with excellent analytical and leadership skills.</p><p><br></p><p>Please email michael.abate@roberthalf;com for more info and consideration.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the monthly, quarterly, and annual financial close processes to ensure accurate and timely reporting.</p><p>• Prepare and review journal entries, account reconciliations, and financial statements in alignment with accounting principles.</p><p>• Oversee general ledger activities, ensuring proper documentation and compliance with established standards.</p><p>• Collaborate with cross-functional teams, including FP& A and Operations, to support financial reporting and analysis.</p><p>• Develop and implement internal controls, accounting policies, and process enhancements to improve efficiency and compliance.</p><p>• Provide accounting support for system integrations or acquisitions, ensuring seamless transitions.</p><p>• Mentor and manage less experienced accounting staff, fostering growth and accountability within the team.</p><p>• Conduct technical accounting research and assist in policy development to address complex financial matters.</p>
<p>We are in the process of recruiting a Software Engineer to join our team in southern New Hampshire. The chosen candidate will be involved in various aspects of software engineering, from translating business requirements into software solutions to fostering a collaborative team environment. This role entails creating and maintaining web-based workflow management utilities and in-house data extract/transformation console applications.</p><p><br></p><p>Responsibilities:</p><p>• Contribute to software development standards, code reviews, and version control, fostering a collaborative team environment.</p><p>• Act as a technical resource for server-based third-party applications, ensuring smooth operations and troubleshooting as needed.</p><p>• Translate business requirements into software solutions that adhere to the architecture and technical standards of the business unit.</p><p>• Protect operations by keeping information confidential and ensuring optimal functionality by addressing daily performance events.</p><p>• Develop, maintain and refactor in-house data extract/transformation console applications and web-based workflow management utilities.</p><p>• Improve operations by conducting systems analysis and recommending changes in policies and procedures.</p><p>• Develop and maintain API interfaces to support business requirements.</p><p>• Coordinate the creation of policies and procedures by the software architecture/technical standards working group, with a primary focus on architecture.</p><p>• Support software engineers' development by providing advice, coaching, code reviews, and educational opportunities.</p><p>• Assist in developing the company software product roadmap, making design and product recommendations.</p>
<p>We are offering an exciting opportunity for an Office Manager/Bookkeeper in Salem, Massachusetts. The selected candidate will play a pivotal role in our team by ensuring the seamless operation of essential financial tasks. This role is crucial in maintaining a well-organized and efficient work environment, and it requires someone who is comfortable multitasking and thriving in a dynamic setting.</p><p><br></p><p>Responsibilities:</p><p>• Accurately and efficiently process customer credit applications.</p><p>• Oversee and manage office supplies inventory by placing orders as needed and ensuring cost efficiency.</p><p>• Act as the primary point of contact for vendors, suppliers, and contractors.</p><p>• Implement and maintain office procedures and systems to boost productivity.</p><p>• Collaborate with external accountants and auditors for tax preparation and year-end reporting.</p><p>• Manage accounts payable and receivable, process invoices, and ensure payments are made and received on time.</p><p>• Reconcile bank accounts, credit card statements, and other financial accounts regularly.</p><p>• Assist with payroll processing and ensure timely and accurate calculations.</p><p>• Prepare financial reports, including balance sheets, profit-and-loss statements, and cash flow forecasts.</p><p>• Support the team with general administrative duties, document management, and correspondence.</p>
<p>Robert Half is working with a client in Wakefield seeking a Part-Time Bookkeeper to join its team. This role would require around 20 hours/week, and would likely be 4 days per week in Wakefield, and 1 day per week in Boston. A standard work week for the Part-Time Bookkeeper would be Monday - Friday, 4 hour work days. This opportunity is direct-hire.</p><p><br></p><p>This individual would be supporting day-to-day transactional accounting tasks such as accounts payable, accounts receivable, bank recs, and some lighter data entry work. There's also some administrative responsibilities such as filing, data entry, and calendar management support. The selected candidate need to be organized and accurate. A high level of proficiency in MS Office is required. The selected candidate should also have proven familiarity with an accounting software. </p><p><br></p><p>For the right experience our client is looking to offer around $38-42/hour. Benefits are offered too.</p><p><br></p><p>If interested and qualified apply to this listing ASAP, or email Bill.Nichols@roberthalf! Thanks.</p>
<p>Robert Half is seeking a detail-oriented coordinator to support a non-profit organization in Atkinson, NH. You’ll manage reporting, records, and deadlines, while serving as a knowledgeable resource for families, individuals, and internal teams.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Report changes (income, employment, living situation, etc.) to SSA and the NH Medicaid District Office on time.</li><li>Ensure compliance with state and federal rules for Social Security, Medicaid, and Medicare.</li><li>Complete NH Medicaid redeterminations monthly.</li><li>Set up new clients in required systems </li><li>Maintain accurate, up-to-date records</li><li>Collect and submit monthly employment pay stubs </li><li>Manage a Rep-Payee calendar to meet all deadlines.</li><li>Conduct interviews with Social Security and DHHS on behalf of clients.</li><li>Provide direct assistance to families, individuals, and staff on Medicaid/SSA issues.</li><li>Act as the internal resource for support coordinators on benefit eligibility and management.</li><li>Create and share simple trainings, guides, and resources for Service Coordinators.</li></ul><p><br></p><p><br></p>
<p>We are seeking a highly motivated and detail-oriented Staff Accountant to join our team. The ideal candidate will handle various operational accounting functions, including Accounts Payable (AP), Accounts Receivable (AR), and reconciliations. Additionally, the role requires general ledger experience, some financial analysis, and the ability to interpret and understand financial statements. This position offers an excellent opportunity for growth and development within a dynamic finance team.</p><p><br></p><p>For more info and immediate consideration, please contact MICHAEL ABATE @ michael.abate@roberthalfdotco</p><p><br></p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>General Ledger (GL) Maintenance:</p><ul><li>Post journal entries and maintain accurate general ledger accounts.</li><li>Assist in month-end and year-end closing processes.</li><li>Review and analyze transactions to ensure proper accounting treatment.</li></ul><p><br></p><p>Financial Analysis:</p><ul><li>Assist in the preparation and analysis of financial statements.</li><li>Provide analysis and insights on financial performance, including variance analysis.</li></ul><p><br></p><p>Reporting:</p><ul><li>Prepare various reports to assist with management decision-making.</li><li>Provide support for internal and external audits as needed.</li></ul><p><br></p><p>Accounts Payable (AP):</p><ul><li>Process invoices, ensure timely and accurate payments, and maintain AP records.</li><li>Reconcile AP statements and resolve discrepancies.</li><li>Assist with month-end closing for AP-related accounts.</li></ul><p><br></p><p>Accounts Receivable (AR):</p><ul><li>Process customer payments, monitor AR aging, and follow up on overdue accounts.</li><li>Prepare and maintain AR reconciliations to ensure accurate financial records.</li><li>Assist in managing customer credit and collections processes.</li></ul><p><br></p><p>Reconciliations:</p><ul><li>Perform regular bank and balance sheet account reconciliations.</li><li>Identify and resolve any discrepancies promptly.</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for a dedicated and analytical Cost Accountant to join our manufacturing team in Haverhill, Massachusetts. In this role, you will play a key part in analyzing costs, preparing financial reports, and ensuring compliance with company policies and industry standards. The ideal candidate will have a strong background in manufacturing, advanced Excel skills, and the ability to collaborate effectively across departments.<br><br>Responsibilities:<br>• Analyze and evaluate manufacturing work orders to ensure accurate costing in line with company methodologies.<br>• Collect and interpret data on raw materials, labor, and inventory to calculate the true cost of business operations.<br>• Prepare monthly cost of sales reports by analyzing material, labor, and R& D expenses, and identify variances between standard and actual production costs.<br>• Support the Accounting Manager with journal entries related to cost of sales and scrap during monthly financial close.<br>• Maintain and reconcile inventory records using established valuation methods and procedures.<br>• Assist with internal and external audits by providing accurate and timely documentation as required.<br>• Investigate cost variances, generate routine and ad hoc financial reports, and offer insights to support strategic decision-making.
<p>We are seeking a detail-oriented and highly motivated Staff Accountant to join our finance team. The ideal candidate will have a strong background in Accounts Payable (AP), Accounts Receivable (AR), cash applications, reconciliations, journal entries, and general ledger functions. Exposure to major ERP systems such as Oracle, SAP, and NetSuite is essential. This position offers the opportunity to work in a dynamic environment and contribute to the overall efficiency of our accounting operations.</p><p><br></p><p>For immediate consideration and additonal info, please contact MICHAEL ABATE @ michael.abate@roberthalf;com</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Payable (AP):</strong> Process vendor invoices, ensuring proper documentation, approval, and timely payments. Reconcile vendor statements and resolve discrepancies.</li><li><strong>Accounts Receivable (AR):</strong> Manage customer invoicing and collections. Apply cash receipts accurately and in a timely manner, and reconcile customer accounts.</li><li><strong>Cash Applications:</strong> Process and apply customer payments, including checks, ACH, and wire transfers. Ensure all payments are properly posted and applied.</li><li><strong>Reconciliations:</strong> Prepare and perform monthly bank and general ledger account reconciliations to ensure accurate financial reporting.</li><li><strong>Journal Entries:</strong> Prepare and post journal entries for various transactions, including accruals, reclasses, and other adjusting entries as necessary.</li><li><strong>General Ledger Exposure:</strong> Assist with general ledger maintenance, ensuring proper classification of transactions. Support month-end and year-end close activities.</li><li><strong>ERP Systems Management:</strong> Leverage experience in ERP systems (Oracle, SAP, NetSuite) to streamline accounting processes, resolve system-related issues, and enhance reporting accuracy.</li><li><strong>Reporting & Analysis:</strong> Assist in the preparation of monthly, quarterly, and annual financial reports. Provide insights into account variances and trends.</li><li><strong>Audit Support:</strong> Assist with the preparation of audit schedules and provide documentation to external auditors as needed.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or a related field.</li><li>2-4 years of experience in accounting, with a focus on AP, AR, and general accounting functions.</li><li>Proficiency in ERP systems (Oracle, SAP, NetSuite) is required.</li><li>Strong understanding of accounting principles and procedures.</li><li>Experience with journal entries, account reconciliations, and month-end close processes.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to work independently and in a team environment.</li><li>Strong communication skills, both verbal and written.</li><li>Proficiency in Microsoft Excel (pivot tables, VLOOKUP, etc.).</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience in a large, multinational organization is a plus.</li></ul><p><br></p>
<p>Robert Half's marketing & creative client is looking for a Web Content Manager for a 1 - 2 month contract in the Greater Boston area beginning in November. This is a remote, 40-hour-per-week opportunity; candidates must be willing and able to work eastern (EST) hours. The Web Content Manager will join a team responsible for updating a variety of digital experiences within Sitecore. Candidates must have specific experience using XM Cloud and ContentHub features within Sitecore.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain digital content using Sitecore, including updates and enhancements.</li><li>Oversee the creation and implementation of web pages to ensure accuracy and functionality.</li><li>Collaborate with cross-functional teams to optimize content flow and user experience.</li><li>Utilize HTML and other web technologies to support content production.</li><li>Ensure all published content meets quality standards and aligns with organizational goals.</li><li>Work with Sitecore XM Cloud and Sitecore ContentHub to manage and streamline content.</li><li>Troubleshoot and resolve issues related to content management systems.</li><li>Monitor site performance and make recommendations for improvements.</li><li>Provide support during content migration processes, ensuring consistency and accuracy.</li></ul>
<p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p>
We are looking for a dedicated Staff Accountant to join our team in Acton, Massachusetts. This role involves handling the daily accounting operations of a small business while providing essential support to upper management. If you thrive in a close-knit work environment and have a passion for precision, we encourage you to apply.<br><br>Responsibilities:<br>• Manage daily accounting tasks, including journal entries and general ledger maintenance.<br>• Oversee accounts payable processes, ensuring timely and accurate payments.<br>• Prepare and review financial statements to support informed decision-making.<br>• Handle sales tax filings and compliance with local and state regulations.<br>• Collaborate with upper management to provide financial insights and recommendations.<br>• Reconcile accounts and resolve discrepancies to maintain accurate financial records.<br>• Assist in the development and implementation of accounting policies and procedures.<br>• Ensure compliance with accounting standards and company guidelines.<br>• Support year-end closing activities and audits as needed.<br>• Prepare ad hoc financial reports and analyses as required.
<p>Senior Customer Service Representative – Lowell, MA</p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul><p><br></p>
We are seeking a =+ years of experience and detail oriented Receptionist to support the front desk operations at a high-profile client site in downtown Boston. The ideal candidate will have strong communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced corporate environment. <br> Key Responsibilities Greet and assist guests and visitors; escort as needed Answer and route incoming calls on a multi-line phone system Handle incoming/outgoing mail, deliveries, and maintain updated phone lists Book conference rooms and manage office hoteling using EMS software Assist with light administrative duties, such as ordering food or office supplies Lift packages or supplies (up to 50 lbs occasionally) Support additional departments and projects as needed Maintain confidentiality and professionalism at all times Communicate effectively with the client and onsite manager regarding tasks and deadlines
<p><strong>Robert Half Permanent Placemen</strong>t is seeking an experienced<strong> Legal Assistant</strong> to support a busy <strong>family law practice in Boston</strong>. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to supporting attorneys in all aspects of case management and administrative operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage attorney calendars, including court dates, meetings, and travel.</li><li>Draft, proofread, and format legal documents and correspondence.</li><li>Prepare pleadings, motions, and e-filings in compliance with court procedures.</li><li>Maintain and organize case files, both electronic and physical.</li><li>Assist with billing, time entry, and client inquiries.</li><li>Provide backup support to other legal administrative staff as needed.</li></ul>
We are looking for an experienced Office Services Supervisor to join our team in Boston, Massachusetts, within the Financial Services industry. In this long-term contract position, you will oversee operational excellence, manage service delivery, and lead a team to ensure high standards of quality and efficiency. This role requires strong leadership skills, a commitment to continuous improvement, and the ability to build effective communication channels both internally and with clients.<br><br>Responsibilities:<br>• Oversee the quality of service delivery across the client’s central reprographics and office printer fleet.<br>• Implement standardized processes and operational controls to drive efficiency and consistency.<br>• Monitor and fulfill management information reporting requirements to maintain transparency.<br>• Manage staff performance by setting clear business objectives, providing ongoing feedback, and establishing development goals.<br>• Foster a culture of continuous improvement and high performance within the team.<br>• Investigate and resolve escalated client issues while ensuring proper communication with stakeholders.<br>• Collaborate with functional teams to adhere to corporate policies, internal controls, and reporting standards.<br>• Provide training and development opportunities, mentoring direct reports to enhance their skills.<br>• Manage staff allocation through optimized scheduling, cross-training, and promoting teamwork.<br>• Compile and issue monthly client billing while ensuring compliance with financial and operational targets.
We are looking for an experienced Senior Accountant to join our team on a contract basis in Andover, Massachusetts. This role involves handling high-volume transaction reconciliations, analyzing financial discrepancies, and supporting various accounting functions. If you are detail-oriented, highly analytical, and skilled in working with large datasets, this position offers an excellent opportunity to contribute to a dynamic environment.<br><br>Responsibilities:<br>• Reconcile daily cash and credit card transactions, ensuring accuracy within large volumes of data.<br>• Perform detailed account reconciliations and resolve discrepancies using advanced analytical skills.<br>• Utilize accounting software, including Great Plains and Dynamics, to manage financial data and processes.<br>• Apply advanced Excel functions such as pivot tables and data analysis tools to streamline workflows.<br>• Collaborate closely with the Accounting Manager and contract accountants to execute tasks and provide support.<br>• Identify areas for process improvement within manual accounting workflows and propose updates.<br>• Assist with month-end close procedures, including journal entries and general ledger maintenance.<br>• Conduct bank reconciliations and ensure compliance with established accounting standards.<br>• Provide general support to the accounting department as needed, addressing ad hoc tasks and challenges.
<p>We are looking for a dependable and detail-oriented Mailroom Assistant to join our team in Milford, New Hampshire. In this seasonal position, you will play a key role in ensuring the smooth handling and distribution of mail and packages in a detail-focused setting. </p><p><br></p><p><strong>Hours:</strong> Monday - Friday 7am to 3pm </p><p><br></p><p><strong>Seasonal:</strong> October - January </p><p><br></p><p><strong>Responsibilities</strong>: </p><p><br></p><ul><li>Sort and distribute incoming mail and packages accurately and efficiently.</li><li>Prepare, process, and send outgoing mail and shipments in a timely manner.</li><li>Maintain detailed and accurate records of incoming and outgoing mail.</li><li>Coordinate with couriers and manage internal package routing.</li><li>Ensure the mailroom remains clean, organized, and well-stocked with necessary supplies.</li><li>Provide support to various office departments with mail-related tasks as required.</li><li>Handle data entry tasks related to mail and package tracking systems.</li><li>Operate mailroom equipment such as inkjet printers and check processing machines effectively.</li></ul>
<p>**Accountant** Our client is seeking a detail-oriented and versatile Accountant to join their team, playing an integral role in maintaining accurate financial operations and driving process improvements. In this role, you will handle technical accounting tasks such as month-end closing, journal entries, bank reconciliations, and revenue recognition, as well as oversee accounts payable, accounts receivable, and intercompany transactions. You’ll also support financial planning and analysis through forecasting, financial statement reviews, and the preparation of ad hoc reports, all while contributing to special projects and assisting with audits. ((Boston, Hybrid, up to $80K)) </p><p>· Bachelors Degree in Accounting or Finance </p><p>· 2-3+ years of accounting experience </p><p>· Technically profiicent in Microsoft Office Suites, specifically Excel </p><p>· Strong organizational and time management skills, ability to prioritize and manage multiple ongoing projects and tasks simultaneously</p><p>· Experience with NetSuite, huge plus </p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
