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206 results for Customer Service Support in Newark, NJ

Creative Client Services Manager
  • Princeton, NJ
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • We are looking for a dynamic Creative Client Services Manager to lead and coordinate creative projects in a fast-paced environment. This role requires a strong background in graphic design, exceptional organizational skills, and a proven ability to manage client relationships effectively. Join our team in Princeton, New Jersey, to oversee innovative projects and ensure creative excellence.<br><br>Responsibilities:<br>• Oversee the planning and execution of creative projects, ensuring they meet client expectations and deadlines.<br>• Collaborate with clients to understand their vision and provide tailored design solutions.<br>• Manage a team of designers and ensure their work aligns with project goals and brand standards.<br>• Utilize Adobe Creative Cloud tools to produce high-quality graphic designs.<br>• Coordinate with cross-functional teams to streamline workflows and enhance productivity.<br>• Provide constructive feedback to drive continuous improvement in creative outputs.<br>• Monitor project progress and address any issues to ensure timely delivery.<br>• Maintain up-to-date knowledge of industry trends and incorporate them into creative strategies.<br>• Develop and maintain strong client relationships through consistent communication and support.<br>• Ensure all designs comply with brand guidelines and creative objectives.
  • 2025-08-25T14:14:30Z
Facade/Glazier Project Engineer
  • Jamaica, NY
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a skilled Facade/Glazier Project Engineer to join our client's team in Queens, New York. This role involves overseeing the design and implementation of window and door facade systems, ensuring projects are completed efficiently and to high-quality standards. The ideal candidate will bring extensive industry expertise, strong technical skills, and a commitment to excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and review detailed construction drawings and specifications for facade and glazing systems.</p><p>• Collaborate with project teams to ensure designs align with client requirements and adhere to industry standards.</p><p>• Utilize AutoCAD to create and modify technical drawings for various project phases.</p><p>• Conduct on-site evaluations to monitor project progress and address any technical challenges.</p><p>• Coordinate with contractors and suppliers to ensure timely and accurate delivery of materials.</p><p>• Prepare cost estimates and budgets related to facade and glazing components.</p><p>• Ensure compliance with all relevant building codes and safety regulations.</p><p>• Provide technical support and guidance to team members throughout the project lifecycle.</p><p>• Maintain clear documentation and records for all project activities and updates.</p><p>• Participate in project meetings to report on progress and resolve any issues.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
  • 2025-09-02T20:44:40Z
Administrative Assistant
  • Little Ferry, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a highly organized and detail-oriented Administrative Assistant to join our team in Little Ferry, New Jersey. In this Contract to permanent position, you will play a vital role in supporting engineering projects and ensuring the smooth operation of administrative tasks. The ideal candidate will have excellent communication skills, proficiency in Microsoft Office tools, and the ability to manage multiple priorities effectively.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to engineering teams, ensuring project tasks are completed efficiently.<br>• Draft and distribute clear and concise memos and correspondence as needed.<br>• Prepare, organize, and manage project deliverables to meet deadlines.<br>• Coordinate the transit and delivery of project materials and documents.<br>• Maintain and update standard engineering records and documentation.<br>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete daily tasks.<br>• Assist with data entry, email correspondence, and scheduling appointments.<br>• Handle inbound and outbound calls, ensuring prompt and effective communication.<br>• Leverage SharePoint for document management and collaboration, if applicable.
  • 2025-08-22T15:28:43Z
Administrative Coordinator
  • Hillside, NJ
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for an experienced Administrative Coordinator to join our team in Hillside, New Jersey. This is a long-term contract position requiring strong organizational skills and a commitment to providing excellent administrative support. As part of our organization, you will play a key role in supporting families and ensuring accurate data management.</p><p><br></p><p>Responsibilities:</p><p>• Assist Family Advocates in facilitating enrollment processes for parents, ensuring all required documentation is completed accurately and efficiently.</p><p>• Organize and maintain comprehensive records and files to support operational needs.</p><p>• Perform timely and precise data entry into designated systems, ensuring information is up-to-date.</p><p>• Provide bilingual support in English and Spanish or English and Creole, depending on the needs of families.</p><p>• Answer incoming calls with attention to detail, addressing inquiries and directing calls appropriately.</p><p>• Manage calendars and schedules to ensure smooth coordination of appointments and meetings.</p><p>• Support the administrative needs of home health services as required.</p><p>• Ensure compliance with dress code policies and maintain a business casual appearance.</p><p>• Collaborate with site supervisors to adhere to assigned schedules and operational workflows.</p>
  • 2025-09-08T13:45:48Z
Insurance Director
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 200000.00 USD / Yearly
  • <p>Robert Half is in the process of hiring an Insurance Director for a client of ours in the maritime shipping industry. In this position, you will oversee all insurance related matters for a global fleet of container vessels. The primary duties of this position include: </p><p><br></p><p><strong>Insurance Placement and Management Responsibilities</strong></p><ul><li>Spearheads the development of annual budget projections for both Marine and Non-Marine Insurance policies, ensuring alignment with corporate standards.</li><li>Collaborates across departments — including Legal, Human Resources, Technical, Finance, and Commercial teams — to manage and plan insurance policy renewals and updates.</li><li>Reviews reconciled loss records related to Hull & Machinery (H& M) and Protection & Indemnity (P& I) insurance in preparation for renewal discussions.</li><li>Manages the renewal process for H& M and P& I policies, coordinating senior management presentations with brokers/underwriters, and overseeing negotiations through to policy binding.</li><li>Coordinates data preparation and negotiations for renewing various non-marine insurance policies.</li><li>Presents renewal quotes to the Head of Ship Operations (HSO), secures necessary authorizations, and finalizes policy agreements via brokers.</li><li>Ensures policy documentation and invoicing adhere to quoted terms, prepares renewal memos for each policy, and coordinates payment processing with the accounts team.</li><li>Negotiates client service agreements with brokers, presenting recommendations for approval to the HSO.</li></ul><p><strong>Claims and Administrative Oversight</strong></p><ul><li>Works alongside Finance and Legal teams to review insurance clauses in loan agreements and provides required documentation for timely deal closings.</li><li>Maintains and updates the War Risk Breach Calculator provided by brokers, ensuring commercial operators remain compliant.</li><li>Assists in the preparation of technical insurance work instructions, ensuring alignment and collaboration with the HSO.</li><li>Manages and oversees significant Hull & Machinery, P& I, and Freight Demurrage & Defense (FD& D) claims to ensure effective resolution and settlement.</li><li>Monitors claim-handling performance, supervising the Claims Manager to ensure efficient operations.</li><li>Cooperates with Marine Managers on daily administration of crew and cargo-related claims on behalf of owners.</li><li>Reviews and analyzes claims incidents, providing monthly insights to the Finance Director and Claims Manager, along with strategic recommendations to HSO for minimizing negative impacts.</li></ul><p><strong>Incident Response and Advisory</strong></p><ul><li>Offers specialized guidance in handling major incidents, such as oil spills, vessel groundings, fires, and collisions.</li><li>Acts as a key liaison between the company’s response teams and insurance providers.</li><li>Develops communication protocols and tracks costs for claim purposes.</li><li>Engages adjusters as necessary while supervising claims processes through to resolution.</li></ul><p><br></p><p><br></p>
  • 2025-08-29T15:19:11Z
IT Contract Lead
  • Warren, NJ
  • onsite
  • Permanent
  • 130000.00 - 140000.00 USD / Yearly
  • <p><strong>Overview:</strong></p><p> The IT Contracts and Assets Lead plays a key role in managing IT procurement, vendor contracts, and asset oversight to ensure compliance, efficiency, and strategic alignment. This individual partners with IT leadership, Finance, and Procurement teams to uphold corporate policies, support vendor negotiations, and maintain accurate documentation of all contracts and related activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Procurement & Compliance:</strong></p><ul><li>Ensure IT procurement activities comply with internal policies and Delegation of Authority (DOA) guidelines.</li><li>Act as liaison between IT, Finance, and Procurement to streamline purchasing processes.</li><li>Monitor vendor engagements and flag non-compliance risks.</li></ul><p><strong>Contract Management:</strong></p><ul><li>Oversee the full lifecycle of vendor contracts, including review and renewal of Master Service Agreements (MSAs), Statements of Work (SOWs), and change orders.</li><li>Support vendor negotiations to secure favorable terms aligned with organizational goals.</li><li>Identify opportunities to consolidate or renegotiate agreements for cost optimization.</li></ul><p><strong>Asset & Repository Management:</strong></p><ul><li>Maintain a centralized repository for all IT contracts, revisions, and Capital Authorization Requests (CARs).</li><li>Track capital and operational expenses related to procurement.</li><li>Develop reports for contract status, asset usage, and compliance metrics.</li></ul><p><strong>Stakeholder Collaboration:</strong></p><ul><li>Work closely with IT leadership to align procurement and contract strategies with business needs.</li><li>Provide subject matter expertise and guidance on best practices in IT contracting.</li><li>Report regularly on compliance, vendor performance, and procurement outcomes.</li></ul><p><strong>Risk Management & Reporting:</strong></p><ul><li>Identify and mitigate contract risks such as vague deliverables or unfavorable terms.</li><li>Monitor and report on KPIs such as contract timelines, compliance rates, and vendor effectiveness.</li></ul><p><br></p><p><strong>Additional Expectations:</strong></p><ul><li>Operates independently, with responsibility for executing procurement strategies and overseeing contract compliance.</li><li>Strong focus on cost savings, process improvement, and risk mitigation.</li><li>Builds and maintains collaborative relationships across IT, Finance, Procurement, and external partners.</li></ul><p><br></p>
  • 2025-08-25T13:54:03Z
Data Analyst
  • Easton, PA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a skilled Data Analyst to join our team in Easton, Pennsylvania. This position offers a hybrid work environment and provides an excellent opportunity to contribute to data-driven decision-making within the manufacturing industry. As a long-term contract role, this position is ideal for professionals seeking a stable and collaborative work setting.<br><br>Responsibilities:<br>• Analyze and interpret complex data sets to identify trends, patterns, and actionable insights.<br>• Develop and maintain reports and dashboards using Business Intelligence applications.<br>• Utilize Microsoft SQL to extract, manipulate, and manage data effectively.<br>• Collaborate with cross-functional teams to support data-driven decision-making processes.<br>• Ensure data accuracy and integrity by implementing robust validation procedures.<br>• Provide technical support and training to team members on data tools and processes.<br>• Identify opportunities for process improvement and recommend data-driven solutions.<br>• Assist in the integration of new data systems or tools to enhance analytics capabilities.<br>• Communicate findings and recommendations clearly to stakeholders through presentations and written reports.
  • 2025-09-02T20:28:58Z
Data Entry Clerk
  • Newark, NJ
  • onsite
  • Temporary
  • 18.05 - 20.00 USD / Hourly
  • <p>We are seeking a detail-oriented<strong> Attendance Specialist/Family Advocate Assistant</strong> to join our team in Newark, New Jersey. In this long-term contract role, you will play an essential part in maintaining accurate attendance records while supporting initiatives aimed at improving attendance outcomes. This position provides an excellent opportunity to contribute to the education sector by ensuring efficient data processes and fostering meaningful engagement with families.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Manage Attendance Processes:</strong> Oversee the attendance tracking systems to ensure operations are smooth, efficient, and accurate.</li><li><strong>Generate Reports:</strong> Compile and produce detailed, actionable reports based on attendance data for stakeholders.</li><li><strong>Support Family Advocacy:</strong> Alert on-site family advocates when attendance falls below predetermined benchmarks, enabling timely interventions.</li><li><strong>Monitor Attendance Notes:</strong> Review attendance documentation for accuracy, submitting relevant findings for management review and follow-up.</li><li><strong>Analyze Trends:</strong> Examine attendance patterns, identifying root causes for absences to guide strategies toward improvement plans.</li></ul><p>This is a crucial role designed to enhance educational outcomes by bridging data accuracy with family support services. If you're passionate about making a meaningful impact, apply today!</p>
  • 2025-09-04T15:38:46Z
Data Engineer
  • Jericho, NY
  • remote
  • Temporary
  • 43.54 - 50.41 USD / Hourly
  • We are looking for a skilled Data Engineer to join our team on a long-term contract basis. In this role, you will contribute to the development and optimization of data pipelines, ensuring the seamless integration of platforms and tools. Based in Jericho, New York, this position offers an exciting opportunity to work with advanced technologies in the non-profit sector.<br><br>Responsibilities:<br>• Design and implement scalable data pipelines to support organizational goals.<br>• Develop and maintain data integration processes using tools such as Apache Spark and Python.<br>• Collaborate with cross-functional teams to leverage Tableau for data visualization and reporting.<br>• Work extensively with Salesforce and NetSuite to optimize data flow and system functionality.<br>• Utilize ETL processes to transform and prepare data for analysis and decision-making.<br>• Apply expertise in Apache Hadoop and Apache Kafka to enhance data processing capabilities.<br>• Troubleshoot and resolve issues within cloud-based and on-premise data systems.<br>• Ensure the security and integrity of all data management practices.<br>• Provide technical support and recommendations for system improvements.
  • 2025-08-26T22:35:13Z
PeopleSoft/SAP
  • Madison, NJ
  • onsite
  • Contract / Temporary to Hire
  • 59.38 - 68.75 USD / Hourly
  • <p>Reporting to the <strong>PeopleSoft Lead</strong>, the <strong>Finance & General Ledger Lead</strong> will provide high-level support for the <strong>PeopleSoft Finance and General Ledger modules</strong>, including system maintenance, issue resolution, and functional improvements. This position supports users across <strong>multiple international regions</strong>, including North America and Europe, and works closely with <strong>offshore Application Managed Support (AMS)</strong> teams who handle routine queries and escalate more complex issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee and maintain the General Ledger (GL), ensuring system integrity and identifying issues</li><li>Collaborate with Finance stakeholders to troubleshoot issues, escalating to or coordinating with offshore AMS teams as needed</li><li>Partner with other process leads to manage <strong>VAT updates</strong> and cross-module changes</li><li>Assist in <strong>data preparation and transition efforts</strong> related to future SAP implementation</li><li>Support testing activities for PeopleSoft and SAP systems as needed</li><li>Troubleshoot both development and production-related application issues</li><li>Perform high-level month-end and year-end validations to ensure GL batch processing success</li><li>Build strong relationships with business users and support their reporting, audit, or system change needs</li><li>Document meeting outcomes and action items based on stakeholder discussions</li><li>Prioritize and manage service requests and change orders</li><li>Provide guidance to users on completing specific operational tasks</li><li>Foster collaboration across <strong>regional and global PeopleSoft teams</strong>, as well as with internal IT and business units</li></ul><p><br></p>
  • 2025-08-06T21:48:45Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
  • 2025-09-08T19:48:52Z
Front Desk Coordinator
  • Huntington, NY
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a friendly and organized Front Desk Coordinator to join our team on a short-term contract basis in Huntington, New York. In this role, you will serve as the first point of contact for customers, ensuring a welcoming and attentive experience. This is a contract position lasting 1-2 weeks, ideal for individuals who excel at customer service and administrative tasks.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival and make them feel welcome.<br>• Offer refreshments, such as water or coffee, to enhance the customer experience.<br>• Assist customers by promptly connecting them to a sales representative.<br>• Handle incoming calls through a multi-line phone system with professionalism and efficiency.<br>• Maintain a clean and organized reception area to ensure a positive impression.<br>• Provide accurate information to customers regarding services and inquiries.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Perform basic administrative tasks, such as scheduling and data entry, as needed.
  • 2025-09-08T21:24:12Z
Senior Tax Associate
  • Stamford, CT
  • onsite
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p><strong>Senior Tax Associate – Individual Tax Focus</strong></p><p> </p><p><strong>Location:</strong> Stamford, CT (Hybrid – 2 days in office)</p><p><strong>Salary:</strong> $90,000–$130,000 + Bonus</p><p>We are partnering with a well-established, global professional services firm to hire a <strong>Senior Tax Associate</strong> to join a small, specialized team. This role focuses exclusively on <strong>individual tax</strong>, supporting high-net-worth clients, CPA clients, and family offices.</p><p><br></p><p><strong>What you’ll do:</strong></p><ul><li>Prepare and review individual tax returns</li><li>Provide guidance and support to a select client base</li><li>Collaborate within a small, focused team</li></ul><p><strong>Perks & Benefits:</strong></p><ul><li>Hybrid work schedule (3 days in office)</li><li>Competitive salary and year-end bonus</li><li>401(k) plan with a generous company match</li><li>Opportunity to work with high-profile clients in a small, supportive team environment</li></ul>
  • 2025-09-09T15:43:55Z
Sr Network Engineer / Team Lead
  • Jersey City, NJ
  • onsite
  • Permanent
  • 130000.00 - 180000.00 USD / Yearly
  • <p>Our client is seeking a skilled <strong>Senior Network Engineer</strong> to lead its IT network team. This role involves designing, implementing, and managing network infrastructure to enhance <strong>connectivity, performance, and security</strong>. As a team lead, you will provide <strong>technical expertise, mentorship, and project leadership</strong> while ensuring network reliability and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li><strong>Network Infrastructure</strong> – Design, deploy, and troubleshoot <strong>LAN/WAN</strong> networks, including <strong>Cisco routers, switches (Catalyst, Nexus, ISR), and SD-WAN solutions</strong>.</li><li><strong>Wireless Networks</strong> – Implement and maintain <strong>Wireless LAN Controllers (WLC)</strong> and <strong>Access Points (APs)</strong>, including site surveys and troubleshooting.</li><li><strong>Cloud Technologies</strong> – Configure and manage <strong>Azure infrastructure</strong> to support cloud-based networking solutions.</li><li><strong>Security</strong> – Deploy and manage <strong>firewalls (Palo Alto, Cisco ASA), VPNs</strong>, and conduct vulnerability assessments to enhance network security.</li><li><strong>Protocol Management</strong> – Optimize and troubleshoot <strong>routing protocols (BGP, OSPF, EIGRP), VLANs, HSRP, and spanning tree</strong>.</li><li><strong>Automation & Monitoring</strong> – Utilize <strong>Python, Ansible</strong>, and tools like <strong>SolarWinds, PRTG</strong> for network automation and performance monitoring.</li><li><strong>Project & Incident Management</strong> – Lead <strong>network infrastructure projects</strong>, upgrades, and migrations. Manage support tickets using <strong>Jira</strong>.</li><li><strong>Leadership & Collaboration</strong> – Mentor network engineers, assign tasks, set priorities, and ensure deadlines are met. Align network systems with business objectives.</li></ul><p><br></p>
  • 2025-09-08T19:48:52Z
Desktop Engineer
  • Warren, NJ
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
  • 2025-09-08T19:48:52Z
Sr. Accounts Receivable Specialist
  • Lawrenceville, NJ
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for an experienced Sr. Accounts Receivable Specialist to oversee and optimize the accounts receivable processes in a dynamic and fast-paced environment. This role offers the opportunity to manage key financial operations, collaborate with cross-functional teams, and contribute to process improvements. The position is based in Princeton, New Jersey, and provides a pathway for growth within a supportive team.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the end-to-end accounts receivable cycle, including client invoicing, electronic billing submissions, and payment collection.</p><p>• Ensure all billing activities align with client contracts and are completed accurately and on time.</p><p>• Collaborate with project managers and client service teams to address and resolve billing discrepancies.</p><p>• Monitor outstanding accounts and take proactive measures to maintain a steady cash flow.</p><p>• Enhance the efficiency and accuracy of e-billing systems and processes.</p><p>• Prepare and support accounts receivable reports, reconciliations, and month-end close tasks.</p><p>• Identify and implement opportunities to improve workflows and optimize department operations.</p>
  • 2025-08-15T20:23:47Z
Storage Engineer
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • We are looking for an experienced Storage Engineer to join our team in New York, New York, where you will play a pivotal role in managing and optimizing our enterprise storage solutions. In this position, you will leverage your expertise in NetApp systems and Python scripting to ensure secure, efficient, and high-performing storage infrastructure across global regions. This role offers the opportunity to collaborate with diverse teams and contribute to the innovation and reliability of storage services in the financial services industry.<br><br>Responsibilities:<br>• Design, implement, and standardize enterprise storage solutions across global regions to meet business needs.<br>• Manage and optimize NetApp storage systems, ensuring high availability, reliability, and performance.<br>• Develop Python scripts for automation, monitoring, and operational enhancements.<br>• Troubleshoot and resolve storage system issues to ensure seamless operations.<br>• Collaborate with infrastructure, security, and application teams to align storage strategies with organizational objectives.<br>• Evaluate project scopes, identify IT risks, and implement effective mitigation strategies.<br>• Drive continuous improvements and innovation in storage service delivery and automation.<br>• Maintain secure practices for compute, storage, and systems administration while adhering to compliance standards.<br>• Support storage protocols such as NFS, iSCSI, and FC, ensuring effective data protection strategies.
  • 2025-08-12T13:14:27Z
AI Engineer
  • Bridgewater, NJ
  • onsite
  • Contract / Temporary to Hire
  • 43.54 - 50.41 USD / Hourly
  • <p><strong>Description:</strong></p><p>We are seeking a talented and driven AI Engineer to join our cross-functional AI innovation team within a leading pharmaceutical organization. You will work on designing, developing, and deploying GenAI-driven solutions, retrieval-augmented generation (RAG) systems, and scalable ML-powered applications across cloud-native environments to support drug development, regulatory, manufacturing, and commercial operations. The ideal candidate combines a strong academic foundation in machine learning with hands-on experience building real-world AI systems and full-stack applications that comply with the high standards of a regulated industry.</p><p><br></p><p> <strong>Essential Functions:</strong></p><ul><li>Design and implement GenAI applications including LLM-integrated tools, RAG systems, and intelligent chatbots tailored for pharmaceutical functions such as R& D knowledge mining, regulatory intelligence, and medical information services.</li><li>Build and optimize data ingestion, transformation, and semantic search pipelines using domain-specific embedding models (e.g., BioBERT, Ada-002).</li><li>Develop and containerize AI services using FastAPI, Docker, and Kubernetes, deployed on AWS or GCP, ensuring adherence to data privacy and compliance standards (e.g., HIPAA, GxP).</li><li>Collaborate with product, data, and platform engineering teams to integrate AI features into validated systems supporting clinical, quality, and manufacturing workflows.</li><li>Contribute to end-to-end MLOps: model experimentation, deployment pipelines, audit readiness, monitoring, and performance tuning.</li><li>Engineer full-stack applications (React + REST/GraphQL backends) with role-based access controls for internal and external scientific and business users.</li><li>Support internal research and POCs on advanced topics like LLM reasoning, adverse event detection, pharmacovigilance, and digital biomarker analysis.</li></ul><p><br></p>
  • 2025-08-18T13:58:44Z
Chart Retrieval Specialist
  • South Plainfield, NJ
  • onsite
  • Temporary
  • 19.50 - 21.50 USD / Hourly
  • <p>Advance possibility with a rewarding role as a <strong>Chart Retrieval Specialist</strong> in South Plainfield, NJ. Join a dynamic team dedicated to supporting health plans and medical groups through efficient risk-adjustment services and data collection. As a <strong>Chart Retrieval Specialist</strong>, you’ll use your tech skills and attention to detail to make a direct impact in the healthcare industry. Whether you’re already experienced or new to risk adjustment, this <strong>Chart Retrieval Specialist</strong> position offers full support, hands-on experience, and meaningful fieldwork.</p><p><br></p><p>Responsibilities:</p><ul><li>Travel up to 60 miles one way to healthcare provider offices to retrieve electronic and paper medical charts.</li><li>Use company-provided equipment to scan and securely upload medical records.</li><li>Coordinate access to records with office staff while maintaining professionalism and HIPAA compliance.</li><li>Accurately document completed retrievals and submit records via a secure system.</li><li>Complete all work submissions and communication from home – no reporting to an office required.</li><li>Participate in two days of paid remote training to get up to speed on processes and tools.</li><li>Collaborate with Team Leads and fellow Chart Retrieval Specialists as needed.</li></ul>
  • 2025-08-28T22:28:46Z
Staff Accountant
  • North Stamford, CT
  • onsite
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>We are seeking an experienced and detail-oriented <strong>Staff Accountant</strong> to assist with a 4–8 week project in North Stamford. The ideal candidate will support general accounting operations, financial reporting, and transactional work, ensuring accurate and timely completion of tasks. This role is pivotal in streamlining operations during a peak period and requires a proactive, independent professional with strong technical skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>General Ledger Maintenance:</strong> Post journal entries, reconcile account balances, and ensure accuracy of month-end close processes.</li><li><strong>Financial Reporting:</strong> Assist in preparing financial statements and reports in compliance with company policies and accounting standards.</li><li><strong>Accounts Payable/Receivable:</strong> Process invoices, monitor payments, and track receivables.</li><li><strong>Reconciliations:</strong> Perform bank, credit card, and intercompany account reconciliations.</li><li><strong>Budget/Forecast Support:</strong> Assist with budget variance analysis and financial projections throughout the project.</li><li><strong>Audit Support:</strong> Provide documentation and data for internal and external audits as needed.</li><li><strong>Other Duties:</strong> Ad hoc accounting tasks to support operational workload during the project period.</li></ul><p><br></p>
  • 2025-08-29T17:39:00Z
Director of Data & Technology
  • Kearny, NJ
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
  • 2025-08-07T15:08:44Z
Office Assistant
  • New York, NY
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Office Assistant to join our team in New York, New York. This is a long-term contract position offering part-time hours on Monday, Tuesday, and Thursday. In this role, you will play a key part in ensuring the smooth day-to-day operations of the office, including administrative support and pantry management.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and stock the pantry, ensuring coffee, snacks, and supplies are readily available.</p><p>• Verify, unpack, and organize fresh direct orders upon delivery.</p><p>• Handle administrative tasks such as ordering office supplies and managing inventory.</p><p>• Assist with mail-related duties, including sorting, scanning, and sending physical documents.</p><p>• Prepare materials and count collateral for events, including ordering necessary supplies.</p><p>• Coordinate food orders and catering services for meetings and events.</p><p>• Collaborate with building management to register visitors in the system.</p><p>• Visit NJ office location 1-2 times per month to provide on-site support.</p><p>• Organize files and ensure documentation is properly scanned and stored.</p><p>• Support mailing list management and direct mail activities.</p>
  • 2025-09-09T16:09:11Z
Senior Systems Analyst
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 165000.00 USD / Yearly
  • We are offering an exciting opportunity in the financial services industry, located in New York, for a Senior Systems Analyst. The role involves technical and functional administration of Workday Financial modules, collaborating with various teams to ensure alignment with organizational goals and compliance standards. <br><br>Responsibilities:<br><br>• Serve as a specialist in Workday Financials, integrating it with internal and third-party systems<br>• Collaborate with stakeholders to translate business requirements into functional and technical specifications<br>• Support the delivery of IT development services across the organization<br>• Oversee the technical administration of Workday, including data loads, troubleshooting, and scheduled tasks<br>• Design and run test plans to confirm that systems meet specified requirements and perform as expected<br>• Develop and maintain documentation for system configurations, processes, and procedures<br>• Monitor and troubleshoot job scheduling issues, ensuring timely execution of critical processes<br>• Create, modify, and support reports and dashboards using tools such as Snowflake and QlikSense<br>• Write and maintain complex SQL queries and scripts to support data analysis, integration, and reporting tasks<br>• Collaborate with developers and architects to design solutions that are scalable, efficient, and compliant with IT best practices<br>• Provide training and mentorship to entry level analysts and business partners.
  • 2025-08-27T14:39:00Z
Office Manager
  • Howell, NJ
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p>80,000 - 85,000</p><p><br></p><p>Benefits:</p><ul><li>paid time off</li><li>health insurance</li></ul><p><br></p><p>Key Responsibilities:</p><ul><li>Oversee daily office operations, ensuring a well-organized and efficient work environment</li><li>Manage accounts payable/receivable, payroll, and expense tracking using QuickBooks</li><li>Support budgeting and financial reporting processes</li><li>Coordinate meetings, travel arrangements, and internal communications</li><li>Maintain office inventory and vendor relationships</li><li>Assist with onboarding new employees and maintaining HR records</li><li>Serve as a point of contact for internal staff and external clients</li></ul><p><br></p>
  • 2025-08-06T16:08:46Z
Data Analyst
  • Somerville, NJ
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • We are looking for a skilled Data Analyst with expertise in marketing analytics and reporting to join our team on a long-term contract basis. This role will focus on transforming data from various digital marketing channels into actionable insights that drive strategic decision-making. Based in Somerville, New Jersey, you will collaborate with cross-functional teams to optimize campaign performance and user experience through data-driven solutions.<br><br>Responsibilities:<br>• Design and manage dashboards and reports using tools such as Power BI, Tableau, or Looker to monitor key performance indicators across marketing initiatives.<br>• Utilize SQL and Python to extract, clean, and analyze large datasets from multiple sources, including websites and advertising platforms.<br>• Conduct audits of website and organic search health using tools like Screaming Frog, identifying opportunities to enhance visibility and traffic.<br>• Analyze user behavior through platforms like HotJar to uncover UX insights and recommend actionable improvements.<br>• Collaborate with teams to define measurement requirements and implement effective tracking solutions.<br>• Develop and maintain scalable LookML models and explore layers in Looker to support self-service reporting.<br>• Provide regular summaries of campaign performance, including forecasting models and data analyses, to stakeholders.<br>• Automate routine reporting processes to ensure efficient and consistent data delivery.<br>• Present complex data findings in visually compelling formats, translating them into practical recommendations for marketing strategies.
  • 2025-08-11T20:03:50Z
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