<p>We are partnering with a dynamic consumer services organization looking for an experienced and dynamic Director of Customer Success to lead their centralized customer support operations in Phoenix, Arizona. This role is integral to ensuring customer satisfaction and retention across multiple storefront locations. The ideal candidate will have a strong sales mindset, exceptional leadership abilities, and the technical acumen to optimize systems and workflows as the company scales rapidly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and expand a centralized customer success team that supports multiple storefronts across various regions.</p><p>• Recruit, train, and manage a growing team to ensure consistent delivery of excellent customer support services.</p><p>• Oversee key operational areas including customer onboarding, billing, reservations, and escalated support.</p><p>• Foster a collaborative and positive team culture that prioritizes growth, psychological safety, and high performance.</p><p>• Streamline and document workflows to enhance efficiency and reduce complexity in daily operations.</p><p>• Develop and implement training programs to scale team capabilities effectively.</p><p>• Collaborate with marketing and operations teams to ensure alignment and improve customer engagement strategies.</p><p>• Monitor team performance and customer satisfaction metrics to identify areas for improvement.</p>
<p>We are seeking a detail-oriented and proactive <strong>Administrative Assistant</strong> to join our team in the Phoenix area. This role will provide essential administrative support to ensure the smooth operation of day-to-day tasks. The ideal candidate is highly organized, has excellent communication skills, and thrives in a fast-paced work environment. This is a <strong>temp-to-hire position</strong>, offering the opportunity for long-term employment with growth potential.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative assistance to leadership, including scheduling meetings, handling correspondence, and managing calendars.</li><li>Prepare and process documents, reports, and presentations using <strong>MS Office Suite</strong> (Word, Excel, PowerPoint, Outlook).</li><li>Maintain accurate records, organize files, and ensure data integrity.</li><li>Coordinate office activities, including liaising with vendors and managing supplies.</li><li>Perform reception duties such as greeting visitors, answering phone calls, and directing inquiries.</li><li>Assist with basic project management tasks, such as tracking deadlines and monitoring progress on assigned initiatives.</li><li>Support other administrative functions as needed to ensure office efficiency.</li></ul><p><br></p>
We are looking for a skilled and proactive Executive Assistant to provide high-level support to a fast-paced real estate development executive team. As a trusted partner, you will manage day-to-day activities, communications, and special projects to ensure the leadership team can focus on strategic priorities. This is a Contract position based in Scottsdale, Arizona.<br><br>Responsibilities:<br>• Manage complex calendars and schedules, ensuring seamless coordination of meetings, events, and appointments.<br>• Organize travel arrangements, including booking flights, accommodations, and preparing itineraries for domestic trips.<br>• Prepare and review meeting materials, agendas, and follow-up documentation to support executive operations.<br>• Draft, edit, and proofread correspondence, presentations, and reports with a high level of accuracy.<br>• Assist in preparing materials for corporate and investor relations, including assembling presentations and taking meeting minutes.<br>• Monitor project deadlines, track key deliverables, and follow up on outstanding tasks to ensure completion.<br>• Maintain organized records of contracts, budgets, and other project-related documentation.<br>• Oversee expense reporting, ensuring timely and accurate submission in line with company policies.<br>• Coordinate company events, managing logistics, vendor relations, and budgets to deliver successful outcomes.<br>• Facilitate communication between the executive team and internal or external stakeholders, ensuring professionalism and discretion.
We are looking for an Administrative Coordinator to join our team in Scottsdale, Arizona. This contract position requires an organized and detail-oriented individual to support various administrative and facilities-related tasks. The role involves maintaining supplies, assisting with client requests, and ensuring the office runs efficiently.<br><br>Responsibilities:<br>• Oversee and manage facilities-related tasks, including pantry and restroom supply assessments and restocking.<br>• Track snack and drink consumption to determine quantities needed for future orders.<br>• Replenish and organize pantry, fridge, and coffee supplies on each floor as needed.<br>• Ensure restrooms are stocked with necessary supplies and maintained daily.<br>• Restock meeting room supplies and prepare rooms for client use.<br>• Assist with administrative client requests, such as distributing swag, organizing mail, and ensuring meeting rooms are ready.<br>• Handle ad-hoc administrative tasks to support the office and team.<br>• Collaborate with the team to address supply requirements and maintain inventory records.<br>• Operate within established protocols to ensure smooth office operations.
<p>.</p><p><br></p><p>Responsibilities:</p><p>• Manage mailroom operations, including sorting, delivering, and organizing incoming and outgoing mail.</p><p>• Coordinate courier services such as FedEx shipments, ensuring timely dispatch and proper handling.</p><p>• Maintain and organize copy rooms by stocking supplies, monitoring equipment, and ensuring cleanliness.</p><p>• Perform routine equipment checks, including replenishing printer paper and reporting technical issues.</p><p>• Provide front-office assistance by managing partner room reservations and supporting reception tasks as needed.</p><p>• Assist in planning and coordinating office events, ensuring logistics are executed seamlessly.</p><p>• Collaborate with team members to support daily operations and cross-functional tasks.</p><p>• Ensure that all office spaces are well-maintained and equipped to meet operational needs.</p><p>• Deliver outstanding customer service to employees and visitors, addressing inquiries and requests promptly.</p>