We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Princeton, New Jersey. In this contract position, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and efficient operations at the front desk. This role is ideal for someone with strong interpersonal skills and a knack for multitasking in a fast-paced healthcare environment. <strong>This is a short 3-day assignment. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and patients with a welcoming demeanor, ensuring a positive first impression.</p><p>• Manage a multi-line phone system, directing calls to the appropriate departments or personnel.</p><p>• Handle incoming calls efficiently, providing accurate information or redirecting inquiries as needed.</p><p>• Maintain the front desk area, ensuring it is clean, organized, and stocked with necessary supplies.</p><p>• Schedule appointments and coordinate with staff to meet patient needs.</p><p>• Assist with administrative tasks such as data entry and filing to support office operations.</p><p>• Communicate effectively with team members to address any issues or improve processes.</p><p>• Provide excellent customer service to enhance the overall patient experience.</p><p>• Monitor and respond to emails or other communications in a timely manner.</p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>Our client is looking for a meticulous and approachable Medical Receptionist to join their team in the Cranford, New Jersey area. This role blends administrative and clinical responsibilities, offering an opportunity to work closely with patients and families while supporting the pediatric care team. The ideal candidate thrives in a collaborative environment and brings excellent organizational and interpersonal skills to the role.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and families warmly, ensuring a positive and efficient experience.</p><p>• Handle patient check-in and check-out processes, including insurance verification and collecting payments.</p><p>• Maintain and update electronic health records with accuracy and confidentiality.</p><p>• Organize and manage patient flow to optimize efficiency in the office.</p><p>• Assist the pediatric care team with various administrative tasks.</p><p>• Escort patients to examination rooms and prepare them for visits.</p><p>• Record vital signs such as height, weight, temperature, and blood pressure with precision.</p><p>• Gather essential patient information, including medical history updates and allergy confirmations.</p><p>• Ensure examination rooms are cleaned and restocked promptly between appointments.</p><p>• Follow infection control and safety protocols to maintain a secure environment.</p>
<p>We are seeking a detail-oriented <strong>Billing Specialist</strong> to join our team on a long-term contract basis in <strong>Reading, Pennsylvania</strong>. In this role, you will play a vital part in ensuring accurate invoicing, payment processing, and recordkeeping for our organization. This position is ideal for individuals who excel in problem-solving, communication, and working with financial systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and issue invoices, receipts, statements, and other financial documents for customers and clients.</li><li>Maintain and update customer records with accurate billing information.</li><li>Process payments, returns, and credits to ensure timely transactions.</li><li>Investigate and resolve billing discrepancies while addressing customer inquiries.</li><li>Conduct account reconciliations, track outstanding payments, and follow up with clients as needed.</li><li>Generate detailed financial and operational reports to support business decisions.</li><li>Collaborate with collections, customer service, and sales teams to address and resolve billing issues.</li></ul><p>If interested, please reach out to Marcella marcella.pachuilo@roberthalf com</p>
We are looking for a Medical Scheduler to join our team in Flemington, New Jersey. In this Contract position, you will play a vital role in ensuring patients receive seamless care by managing their appointments and coordinating schedules efficiently. This opportunity is ideal for someone who thrives in a fast-paced medical environment and excels in delivering exceptional customer service.<br><br>Responsibilities:<br>• Coordinate and schedule patient appointments, ensuring accuracy and timeliness.<br>• Communicate effectively with patients to confirm appointments and address scheduling inquiries.<br>• Maintain detailed records of appointments and follow-ups using scheduling systems.<br>• Handle incoming calls and manage patient requests with professionalism and courtesy.<br>• Collaborate with medical staff to optimize scheduling efficiency and meet patient needs.<br>• Provide clear instructions and guidance to patients regarding their appointments.<br>• Monitor scheduling conflicts and resolve them promptly to avoid disruptions.<br>• Ensure compliance with confidentiality standards and healthcare regulations.<br>• Assist in updating patient information and verifying insurance details when necessary.<br>• Deliver excellent customer service to enhance patient satisfaction.
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Position description:</p><p><br></p><p> The successful candidate would join a team of 6 - 10 developers working in the customer service space to deliver new omnichannel functionality to both customers and contact center agents. There will be a blend of Twilio Azure and on-premise custom code required among a blend of different technologies. The candidate will be required to possess or learn the accompanying business logic in order to interpret requirements and deliver production-worthy APIs that will serve as the backbone of the omnichannel customer experience.</p><p><br></p><p> Daily responsibilities will include attending daily SCRUM completing user story tasks involving design data extraction transformation integration and testing. The candidate will also be required to demo their completed user stories for the business at biweekly demos.</p><p><br></p><p> The candidate will need to be skilled at dealing with requirements that may be ambiguous and be able to make progress in a fast-paced environment with little oversight.</p><p><br></p><p>General:</p><p><br></p><p> Full-stack application development experience - 5 years of experience hands-on writing code hands-on writing code must be the primary duty of most recent position</p><p><br></p><p> Strong verbal/written communication facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.</p><p><br></p><p> Assertive leadership Agile scrum experience.</p><p><br></p><p> Ability to take a requirement document work through any ambiguity and follow through to implementation</p><p><br></p><p> Strong analytical and problem-solving abilities.</p><p><br></p><p> Ability to understand complex architectures and be comfortable working with multiple teams</p><p><br></p><p> Strong work ethic and a team player</p><p><br></p><p> Ability to conduct performance analysis capacity management and troubleshoot large scale distributed systems</p><p><br></p><p> Enthusiasm toward technology willingness to learn</p><p><br></p><p>Required skills:</p><p><br></p><p> Web-services 3rd party APIs tools like Postman SoapUI Fiddler</p><p><br></p><p> .Net Core Entity Framework Core</p><p><br></p><p> WEB API RESTful services</p><p><br></p><p> CSS frameworks such as Bootstrap or Angular Material</p><p><br></p><p> JavaScript frameworks such as Angular or React</p><p><br></p><p> Serverless Azure Compute Services such as App services Azure Functions Logic Apps</p><p><br></p><p> Data infrastructure services such as Azure Event Hub Service Bus</p><p><br></p><p> Azure Storage such as Blob Storage Data Lake Store Cosmos DB Azure SQL</p><p><br></p><p> Azure DevOps Build CI/CD Pipelines</p><p><br></p><p> SQL Server must have a solid understanding of SQL tuning indexing query costs</p><p><br></p><p> Unit and Integration Testing</p><p><br></p><p> Understanding of SOLID design principles secure coding practices</p><p><br></p><p><br></p>
We are looking for a skilled AV Technician to join our team on a long-term contract basis in Allentown, Pennsylvania. The ideal candidate will bring expertise in audio and video system installation, configuration, and maintenance to support the needs of a dynamic environment. This position requires hands-on technical proficiency, attention to detail, and the ability to deliver exceptional customer service.<br><br>Responsibilities:<br>• Install and troubleshoot conference room audio/video setups, including web conferencing platforms such as Zoom, Microsoft Teams, and Google Meet.<br>• Fabricate equipment racks, manage cable pulling and dressing, and perform cable terminations.<br>• Provide responsive and detail-oriented customer service during installations and maintenance tasks.<br>• Collaborate with the IT Network Team to ensure seamless integration of audio/video systems.<br>• Maintain and repair District Public Address Systems in line with established hardware and software standards.<br>• Keep accurate records of inventory and system drawings for all audio, video, and cabling equipment.<br>• Ensure proper operation, configuration, and maintenance of analog and digital audio/video systems.<br>• Test and maintain audio/video cabling, including copper and fiber optic cables, using appropriate tools.<br>• Operate power tools such as drills, saws, and rotary hammers safely and effectively.<br>• Perform additional tasks and responsibilities as assigned by the organization.
We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
<p>We are looking for a detail-oriented Billing Analyst to join our team in Haddonfield, New Jersey. In this long-term contract position, you will play a key role in managing project billing, resolving invoice discrepancies, and supporting accounts receivable processes. This opportunity is ideal for someone with a strong background in financial operations and excellent problem-solving abilities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the preparation and maintenance of project billing to ensure accuracy and timeliness.</p><p>• Investigate and resolve discrepancies on invoices to maintain smooth financial operations.</p><p>• Provide support to accounts receivable activities, including monitoring payments and addressing issues.</p><p>• Record and manage journal entries to ensure proper accounting practices.</p><p>• Collaborate with internal teams to enhance billing processes and customer service.</p><p>• Generate and analyze financial reports to support decision-making.</p><p>• Assist in exporting customer service data for accurate billing and reporting purposes.</p><p>• Ensure compliance with company policies and procedures in all billing operations.</p>
We are looking for a proactive Administrative Assistant to join our team in Hammonton, New Jersey. This is a long-term contract position offering an excellent opportunity to contribute to daily operations and support business leaders. The ideal candidate will demonstrate strong organizational skills and proficiency with Microsoft Office applications while excelling in a fast-paced environment.<br><br>Responsibilities:<br>• Manage inbound and outbound calls, ensuring clear communication and prompt resolution of inquiries.<br>• Provide exceptional customer service by addressing client needs and resolving issues efficiently.<br>• Perform accurate data entry tasks to maintain organized and up-to-date records.<br>• Handle email correspondence, including drafting, responding, and forwarding communications as needed.<br>• Schedule and coordinate appointments to support business operations and leadership activities.<br>• Utilize Microsoft Excel to create spreadsheets, track data, and generate reports.<br>• Prepare presentations and documents using Microsoft PowerPoint and Microsoft Word.<br>• Maintain calendars and assist in organizing meetings for team members and executives.<br>• Support administrative tasks such as filing, scanning, and document management.<br>• Collaborate with internal teams to streamline processes and enhance workflow efficiency.
<p>Our client is looking for a dedicated Agency Manager to oversee the daily operations of an in-house insurance agency in the Asbury Park, New Jersey area. This leadership role will involve managing staff, growing the agency's book of business, and serving as a liaison for funeral homes to ensure their insurance needs are met. The ideal candidate will bring a strong background in insurance management and a commitment to upholding the organization’s mission and values.</p><p><br></p><p>Responsibilities:</p><p>• Manage the overall operations and administration of the insurance agency, including developing, documenting, and maintaining business processes, policies, and procedures.</p><p>• Supervise and provide direction to licensed insurance representatives and administrative staff, ensuring their activities align with agency goals.</p><p>• Build relationships with member firms and actively participate in industry events to promote agency services and identify growth opportunities.</p><p>• Expand and maintain existing client accounts while delivering exceptional customer service.</p><p>• Serve as the primary contact between insurance carriers, funeral homes, and agency staff to facilitate smooth operations.</p><p>• Organize and conduct business meetings with potential clients, delivering tailored presentations to address their needs.</p><p>• Safeguard confidential client records and ensure compliance with company policies regarding data protection.</p><p>• Collaborate with accounting staff to manage billing reconciliations and oversee receivables.</p><p>• Mentor and coach team members, providing training and conducting annual performance evaluations.</p><p>• Contribute to budget planning, monitor expenditures, and approve financial decisions as necessary.</p>
<p>We are looking for a Loan Closing Support Specialist in the Middlesex County, NJ area. The ideal candidate will have experience using Encompass software. If you have 2+ years of loan closing experience and are looking to grow your career, this might be the opportunity for you! </p><p><br></p><p>Responsibilities:</p><p>• Review loan applications and credit reports to ensure accuracy and identify potential issues.</p><p>• Coordinate and order necessary documents such as appraisals, property searches, title policies, and employment verifications.</p><p>• Collaborate with underwriters, branch teams, and other mortgage professionals to address closing conditions and finalize loans.</p><p>• Prepare and verify closing documents, including regulatory disclosures, ensuring compliance with state and federal policies.</p><p>• Schedule loan closings with borrowers, branches, and settlement agents, maintaining clear communication throughout the process.</p><p>• Assist in gathering required documents, such as homeowner details, pay stubs, and employment verification, ensuring completeness for closing.</p><p>• Maintain a strong understanding of industry tools, such as Encompass, to streamline loan processing.</p><p>• Support post-closing activities to ensure all documentation is accurate and properly filed.</p><p>• Provide exceptional customer service by addressing borrower inquiries and maintaining positive relationships.</p><p>• Perform additional tasks and projects as assigned by management to support departmental goals.</p>
<p>Robert Half is seeking a Supply Chain Supervisor to join our client's team based in the Greater Philadelphia area. The chosen Supply Chain Supervisor candidate will be instrumental in managing and controlling all aspects of our manufacturing supply chain, from purchasing and logistics to warehousing. This Supply Chain Supervisor role will involve maintaining systems for recording and controlling stock levels, preparing regular plans for material ordering, and managing the integrity of our warehouse operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Monitor customer accounts and take appropriate action when necessary</li><li>Develop a regular plan for ordering materials and discuss these plans with senior management</li><li>Investigate the price and availability of materials in line with scheduled demand</li><li>Maintain an approved list of suppliers and place timely orders with these vendors</li><li>Verify order confirmations from vendors to ensure all conditions match those on the purchase orders</li><li>Oversee the delivery schedule of materials according to orders confirmed by vendors</li><li>Ensure all established prices, quality, and delivery commitments are met</li><li>Verify receipt documents and liaise with the accounts department to ensure compliance with company procedures</li><li>Manage the integrity and order of the raw material, packaging, and finished goods stocks within the warehouse</li><li>Oversee the system and procedures of warehouse operations to ensure smooth handling and movement of materials</li><li>Manage inbound and outbound freight services to maintain raw material and packaging supplies and customer service</li></ul><p><br></p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>We are looking for a detail-oriented Human Resource Recruiter to join our team located in Greater Philadelphia Region. In this long-term Human Resource Recruiter contract position, you will play a key role in sourcing top-tier talent, managing recruitment processes, and supporting administrative functions within the financial services industry. This is an excellent opportunity to contribute to a dynamic environment while collaborating closely with senior leadership.</p><p><br></p><p>What you get to do every single day:</p><p>• Source and evaluate resumes to identify candidates with relevant experience, particularly for financial advisor roles.</p><p>• Conduct cold outreach to potential candidates using various platforms.</p><p>• Schedule interviews and coordinate with hiring managers to ensure streamlined processes.</p><p>• Organize and oversee new training sessions and orientation programs.</p><p>• Collaborate with senior leaders to facilitate team trainings and development initiatives.</p><p>• Handle day-to-day administrative tasks to support office operations.</p><p>• Finalize and distribute agenda items for meetings and events.</p><p>• Coordinate schedules across departments and with managers to optimize efficiency.</p>
We are looking for an experienced Business Analyst to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual skilled in data governance and business analysis, with strong communication and problem-solving abilities. The role offers an opportunity to work closely with stakeholders to translate complex data and business requirements into actionable solutions.<br><br>Responsibilities:<br>• Conduct thorough business requirement analysis, including use case development, gap analysis, and process mapping to identify areas for improvement.<br>• Implement and support data governance frameworks to ensure data quality and compliance.<br>• Collaborate with cross-functional teams to translate intricate business needs and data insights into practical strategies.<br>• Facilitate communication between technical and non-technical stakeholders to align project objectives.<br>• Leverage expertise in Azure, Snowflake, and other relevant platforms to enhance data-driven decision-making.<br>• Serve as a critical thinker and problem-solver, addressing challenges with innovative solutions.<br>• Maintain a strong focus on the financial services industry, ensuring relevant insights and strategies.<br>• Ensure on-site presence four days a week to foster collaboration and project success.
<p>Robert Half has partnered with a high-quality service provider on their search for a success-driven, Commercial Pest Control Salesperson who can serve as a trusted advisor and help maintain safe, sanitary, and compliant environments. This candidate will develop and build strong business relationships, manage customer inquiries, resolve complaints, create revenue generating growth opportunities, research product abilities/services, and ensure complete customer satisfaction and professional customer support. The ideal candidate for this role must be detail-oriented, organized, possess great problem-solving skills, and has excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><ul><li>Prospect, identify, and develop new commercial accounts</li><li>Conduct site inspections to assess customer needs</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed monthly and annual sales targets and performance metrics</li><li>Negotiate contract terms and conditions</li><li>Maintain accurate records of sales activities, pipeline, and client interactions</li><li>Stay knowledgeable about industry trends and regulatory requirements</li><li>Identify new sales strategies to increase revenue goals</li><li>Assist with ad hoc projects as needed</li></ul>
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented Accounts Receivable Clerk to join our team. The ideal candidate will handle and manage incoming payments, maintain financial accuracy, and contribute to the overall functioning of our accounting department. In this role, you will ensure the timely collection of revenue and provide excellent customer service related to billing and payment inquiries.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and send invoices, receipts, and account statements to clients.</li><li>Post payments to customer accounts and reconcile discrepancies.</li><li>Monitor accounts for overdue balances and take appropriate action, including follow-ups or collections.</li><li>Communicate with customers to resolve billing issues and ensure prompt payments.</li><li>Maintain accurate and updated records of accounts receivable transactions.</li><li>Assist with month-end reconciliations and prepare reports for management.</li><li>Collaborate with other departments to ensure accuracy in billing processes.</li><li>Respond promptly to inquiries from clients and vendors.</li></ul><p><br></p>
<p><strong>HRIS Analyst </strong></p><p><br></p><p>A client of ours is looking for an HRIS Analyst for a contract role to support critical HR technology initiatives during a designated coverage period. This role will play an integral part in preparing for and implementing Workday Recruiting (go-live scheduled for February 2025), providing post-go-live stabilization, and maintaining continuity across key HRIS functions. This is a hands-on position ideal for someone who thrives in dynamic environments and can contribute quickly with minimal ramp-up time.</p><p><br></p><p><strong>Responsibilities of HRIS Analyst </strong></p><ul><li>Support preparation, testing, validation, and user readiness activities for the Workday Recruiting implementation.</li><li>Provide post-go-live stabilization, troubleshooting, workflow optimization, and support user adoption.</li><li>Maintain day-to-day HRIS operations across Workday and associated HR systems to ensure business continuity.</li><li>Serve as the primary point of contact for HRIS support tickets (Tier 1 & Tier 2 support), resolving issues and escalating when needed.</li><li>Support annual and recurring HR processes including compensation cycles, benefits administration, and compliance reporting.</li><li>Assist with data migration, integration troubleshooting, and ongoing data integrity audits.</li><li>Process configuration changes, security updates, and system enhancements as needed.</li><li>Prepare documentation, SOPs, and knowledge transfer materials to ensure seamless transition at contract completion.</li><li>Participate in project and operational meetings, providing updates and ensuring assigned deliverables are met.</li><li>Support month-end and periodic reporting requirements.</li></ul>
