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119 results for Customer Service in Philadelphia, PA

Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2025-10-29T19:18:56Z
Customer Service Representative
  • Camden, NJ
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a motivated Customer Service Representative to join our team in Camden, New Jersey. This role is a long-term contract position that requires excellent communication skills and a detail-oriented mindset. You will play a crucial role in providing exceptional support to clients while ensuring compliance with program requirements.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls, addressing customer inquiries and resolving issues effectively. </p><p>• Perform accurate data entry tasks to maintain records and ensure compliance with program requirements. </p><p>• Assist with gathering documents and verifications, preparing files for third-party audits.</p><p>• Support the timely processing and submission of certification files to meet deadlines and ensure accuracy.</p><p>• Monitor and update internal tracking systems to maintain up-to-date information.</p><p>• Collaborate with supervisors and team members to communicate work progress, challenges, and potential solutions.</p><p>• Ensure compliance with agency reporting requirements by preparing and submitting necessary documentation.</p><p>• Utilize Office tools, including Outlook, Word, and Excel, to manage daily tasks efficiently. </p><p>• Contribute to improving workflows and processes to enhance service delivery and operational efficiency.</p>
  • 2025-11-11T19:14:32Z
Customer Service Representative
  • New Holland, PA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative for our client in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in addressing customer inquiries, ensuring satisfaction, and maintaining records of interactions. This position offers the opportunity to work both independently and collaboratively to provide exceptional service and support.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries and provide accurate information to resolve issues efficiently.</p><p>• Identify service concerns and determine whether they can be addressed by the customer service team or need escalation.</p><p>• Resolve customer issues within your authority, including areas such as underwriting, claims, accounting, and marketing.</p><p>• Redirect unresolved matters to the appropriate department for further assistance.</p><p>• Maintain detailed records of customer interactions and service inquiries.</p><p>• Analyze trends in customer concerns and communicate findings to support root cause analysis.</p><p>• Greet visitors professionally and manage their access to the building if working at the front desk.</p><p>• Assist with administrative tasks such as preparing and assembling renewal mailings when needed.</p><p>• Perform additional duties as assigned by your supervisor to support the team.</p>
  • 2025-11-11T18:19:20Z
Customer Service Representative
  • Montgomeryville, PA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 23.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join a team in Montgomeryville, Pennsylvania. In this fully onsite role, you will be responsible for supporting sales operations, managing order processing, and ensuring exceptional customer service. This is a Contract-to-long-term position, offering the opportunity to transition into an ongoing role based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.</p><p>• Create and update quotes for customers, addressing their specific needs.</p><p>• Calculate and apply tariff surcharges as required for various transactions.</p><p>• Set up accounts for new customers, vendors, and sales representatives while maintaining accurate records of sales territories.</p><p>• Generate and manage discrepancy reports and corrective actions to resolve issues.</p><p>• Handle backorders to support production needs and ensure customer satisfaction.</p><p>• Establish terms for new customer accounts by acquiring and reviewing credit references.</p><p>• Communicate effectively with customers, addressing inquiries and following up to ensure satisfaction.</p><p>• Utilize Epicor software and Office tools to manage data and streamline processes.</p>
  • 2025-11-05T16:13:50Z
Customer Service Specialist
  • Newtown Square, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an excellent opportunity to contribute to customer support operations while utilizing organizational and data management skills. The ideal candidate will have experience with CRM systems and be comfortable handling data entry, customer interactions, and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to sales producers by streamlining sales processes and supporting lead and sales generation efforts.</p><p>• Manage and update client information within a CRM system, ensuring data accuracy and reliability.</p><p>• Perform detailed data entry tasks, including correcting errors and reorganizing spreadsheets for integration into the CRM system.</p><p>• Collaborate with data analysts to ensure accurate data migration and system updates.</p><p>• Handle customer inquiries through inbound and outbound calls, emails, and other communication channels.</p><p>• Maintain schedules by coordinating appointments and managing calendars.</p><p>• Utilize Microsoft Excel for data formatting, sorting, and organizing.</p><p>• Prepare well-organized documents and presentations using Microsoft Word and PowerPoint.</p><p>• Ensure timely responses to customer correspondence while maintaining a high level of service.</p><p>• Monitor and address system inconsistencies to improve operational efficiency.</p>
  • 2025-11-11T18:38:43Z
Customer Service Representative
  • Piscataway, NJ
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Piscataway, New Jersey. In this role, you will play a vital part in ensuring smooth delivery operations and providing top-notch support to customers. This is a long-term contract position, offering stability and the opportunity to work in a climate-controlled office environment.<br><br>Responsibilities:<br>• Monitor and track delivery schedules for approximately 40 trucks daily, ensuring timely updates.<br>• Communicate with customers to confirm delivery details and address any rescheduling needs.<br>• Handle inquiries related to orders or delivery issues, providing prompt and effective solutions.<br>• Conduct follow-up calls to customers post-delivery to gather feedback and encourage survey participation.<br>• Collaborate with drivers and logistics teams to maintain efficient operations.<br>• Utilize Excel for data entry tasks, ensuring accurate record-keeping.<br>• Train on company-specific software to support operational processes.<br>• Maintain a detail-oriented and customer-focused attitude in all interactions.<br>• Support dispatching functions as needed to ensure seamless delivery operations.
  • 2025-11-11T19:04:35Z
Customer Service Representative
  • Piscataway, NJ
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Piscataway, New Jersey. In this long-term contract position, you will play a key role in ensuring smooth delivery operations and maintaining excellent customer relationships within the logistics industry. This is an office-based role offering a structured and supportive environment.<br><br>Responsibilities:<br>• Monitor and track delivery drivers throughout the day to ensure timely and accurate service.<br>• Coordinate and reschedule deliveries while maintaining clear communication with customers.<br>• Provide updates to customers regarding delivery schedules and address any order-related concerns.<br>• Handle incoming calls from customers to resolve delivery issues and ensure satisfaction.<br>• Confirm upcoming deliveries with customers to ensure readiness and alignment.<br>• Conduct follow-up calls post-delivery to gather feedback and encourage survey completion.<br>• Utilize data entry skills to maintain accurate records of delivery operations.<br>• Collaborate with team members to support seamless dispatching processes.<br>• Learn and adapt to company software for efficient workflow management.
  • 2025-11-11T19:04:35Z
Customer Service Representative
  • All, PA
  • remote
  • Contract / Temporary to Hire
  • 23.00 - 26.00 USD / Hourly
  • <p>Are you passionate about managing schedules, coordinating projects, and ensuring effective communication with customers? We’re on the lookout for a dynamic Scheduling and Operations Coordinator to oversee work planning, scheduling tasks, and customer communications for Metering and Distributed Energy Resources (DER) projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>In this role, you’ll be responsible for:</p><ul><li>Managing and scheduling tasks from immediate execution (T-0) through future planning stages (T-4) for work completed both internally and by contractors.</li><li>Coordinating all Metering and DER-related schedules to ensure timely execution of projects.</li><li>Communicating directly with customers regarding plans, expectations, and timelines for non-large PES projects.</li><li>Tracking the status of contractor projects within the T-4 timeline and adjusting schedules as needed while coordinating with field supervisors.</li><li>Hosting regular work plan meetings with field supervisors, contractors, and planning coordinators to discuss priorities, share updates, and ensure alignment on work expectations and statuses for both the current week and future weeks.</li></ul>
  • 2025-11-03T14:33:56Z
Customer Service Representative
  • Levittown, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>Position: </strong>Customer Support Representative</p><p><strong>Location:</strong> Near Levittown, PA</p><p><strong>Schedule:</strong> Monday–Friday, 8:00am–5:00pm (100% Onsite)</p><p><strong>Type: </strong>Temporary Contract with Potential to Convert to Permanent Based on Business Needs</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a proactive and customer-focused Customer Support Representative to manage inbound calls and inquiries from customers and prospective clients. In this role, you’ll be responsible for entering and maintaining customer orders, providing product information, preparing price quotations, and ensuring timely and accurate communication throughout the order process. This position requires strong organizational skills, attention to detail, and the ability to build positive relationships with customers, internal teams, and external partners.</p><p><br></p><p>The ideal candidate is resourceful, self-motivated, and comfortable working in a dynamic environment where priorities may shift based on business needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customers via phone, email, and occasional in-person interactions.</li><li>Enter new customer orders and update, validate, and release existing orders in the system.</li><li>Prepare fabrication orders with clear instructions and drawings, identifying inventory needs as required.</li><li>Verify order accuracy and communicate estimated delivery dates.</li><li>Ensure timely order acknowledgements are sent to customers and corresponding sales representatives (within 24 hours).</li><li>Provide timely and accurate responses to inquiries regarding product availability, lead times, order status, shipping details, and issue resolution.</li><li>Present pricing, credit terms, and related information in alignment with company policies.</li><li>Communicate any changes or delays in shipping schedules promptly.</li><li>Prepare customer quotes or assist the sales team with quoting requests.</li><li>Collaborate with warehouse personnel to ensure smooth processing and timely shipment of orders.</li><li>Communicate with suppliers and occasionally coordinate the purchase of non-stock items when needed.</li><li>Assist with ERP database upkeep, including entry of part and kit details.</li><li>Work closely with outside sales representatives and field teams.</li><li>Identify discrepancies and recommend corrective actions.</li><li>Report customer service concerns or issues in a timely manner.</li><li>Participate actively in sales meetings and internal team discussions.</li></ul><p><br></p><p><strong>Key Performance Objectives:</strong></p><ul><li>Deliver an exceptional customer experience and manage expectations effectively.</li><li>Provide accurate quotes and follow through in a timely manner.</li><li>Maintain error-free order processing and internal documentation.</li></ul>
  • 2025-11-06T14:04:57Z
Customer Support Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Fulfill customer inquiries</p><p>·      Account Management</p><p>·      Troubleshoot software/hardware issues</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Execute remote desktop sessions for troubleshooting</p><p>·      Maintain customer accounts</p><p>·      Document hardware issues</p><p>·      Troubleshoot data performance inquiries</p><p>·      Complete the RMA process                                                                   </p>
  • 2025-10-20T17:57:31Z
Customer Service Representative
  • Bridgewater, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p>We are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will provide outstanding service to customers, ensuring inquiries, orders, and concerns are handled efficiently and professionally. This position offers opportunities for growth within the organization while contributing to a culture of excellent customer care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter customer orders accurately and verify details for completeness.</li><li>Communicate order status, shipping dates, and any potential delays to customers.</li><li>Handle special-order requests and ensure appropriate follow-up.</li><li>Manage web-based orders and provide timely updates to relevant teams.</li><li>Log customer feedback, complaints, and resolution details.</li><li>Support internal teams, including marketing and sales, as needed.</li><li>Respond to general inquiries about the company and provide requested information.</li><li>Process payments and verify accuracy of transactions.</li><li>Coordinate with production, shipping, and courier services to resolve order issues.</li><li>Assist with clerical tasks and special projects, such as generating quotes, issuing purchase orders, maintaining records, and producing invoices.</li></ul>
  • 2025-11-03T22:28:41Z
Customer Support Associate
  • Pipersville, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>Customer Support Associate</p><p><strong>Location: </strong>Pipersville, PA</p><p><strong>Schedule: </strong>Monday–Friday, 8:00 AM – 5:00 PM</p><p><strong>Type: </strong>Full-Time, Temporary-to-Hire (Initial Onsite Requirement; Hybrid Potential Later)</p><p><strong>Overview:</strong> A medical equipment distributor based in Pipersville is seeking a proactive and detail-oriented Customer Support Associate to join their team. This role will begin fully onsite, with the potential to transition into a hybrid schedule once training and performance milestones are met. The ideal candidate will have strong communication skills, experience working in a fast-paced environment, and familiarity with order processing, customer service support, and accounting-related tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Customer Support</p><p>• Serve as the first point of contact for incoming phone calls and customer inquiries.</p><p>• Enter and process sales orders, verify pricing, and send confirmations to customers.</p><p>• Generate purchase orders to vendors and track shipments to ensure timely delivery.</p><p>• Keep customers and sales representatives informed of order status and delivery timelines, including updating internal CRM systems.</p><p>• Assist with inventory control, including preparing shipments, receiving product, and ordering replacement stock as needed.</p><p>• Maintain and update records for equipment sales, warranties, and related documentation.</p><p>• Prepare and distribute weekly sales order status reports.</p><p>• Organize and maintain sales literature and marketing materials.</p><p><br></p><p>Accounts Receivable</p><p>• Create and send invoices for parts and accessory sales.</p><p>• Monitor and follow up on past due payments.</p><p>• Process deposits and record customer payments.</p><p>• Maintain organized filing of closed receivables.</p><p><br></p><p>Accounts Payable</p><p>• Receive and distribute vendor invoices.</p><p>• Enter bills into QuickBooks and process expense submissions.</p><p>• Send ACH notifications and update related payables records.</p><p>• Record commissions for service-related sales.</p><p>• Maintain organized filing of closed payables.</p><p>Administrative Support</p><p>• Provide backup support to customer service and internal sales staff during peak periods or absences.</p><p>• Assist with general office support, supply ordering, and special projects as assigned.</p>
  • 2025-10-31T14:24:06Z
Customer Support Associate
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>&#127775; Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! &#127775;</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>&#128205; Location:</strong> Reading, PA</p><p><strong>&#128188; Type:</strong> On-site or Hybrid options available</p><p><strong>&#128200; Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
  • 2025-11-07T14:04:27Z
Accounting Clerk/Customer Service role
  • Bucks County, PA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Accounting Clerk with customer service expertise to join our client's team in Bucks County, Pennsylvania. This hybrid role combines accounting responsibilities with customer support, requiring strong organizational skills and attention to detail. The ideal candidate will contribute to both financial operations and ensure exceptional service to our customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries professionally and assist with sales and service-related questions.</p><p>• Process customer orders in QuickBooks, ensuring accurate pricing and timely confirmations.</p><p>• Track purchase orders, reconcile costs, and provide shipping updates to vendors and customers.</p><p>• Monitor inventory levels, coordinate shipments, and handle restocking tasks when necessary.</p><p>• Maintain detailed records for major equipment sales, including warranties and submission documentation.</p><p>• Generate invoices for parts and accessories, follow up on overdue payments, and manage collections.</p><p>• Record vendor bills, reconcile expenses, and process expense reports in QuickBooks.</p><p>• Prepare weekly sales order reports and share them with management.</p><p>• Assist with administrative tasks, including overseeing office supply inventory and supporting special projects.</p><p>• Collaborate with customer service representatives during absences or peak times.</p>
  • 2025-11-03T16:39:09Z
Customer Support Manager
  • Upper Chichester, PA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
  • 2025-10-24T18:29:27Z
Accounts Receivable / Customer Service Specialist
  • New Providence, NJ
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
  • 2025-10-31T12:34:06Z
Customer Service Representative
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
  • 2025-11-07T14:04:27Z
Receptionist 4
  • Malvern, PA
  • remote
  • Temporary
  • 22.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled Receptionist to join a team on a contract basis in Malvern, Pennsylvania. This role is ideal for an organized and customer service-oriented individual who thrives in dynamic environments. As the first point of contact, you will play a pivotal role in ensuring smooth communication and operational efficiency within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Dispatch and create work orders using available resources to address client needs effectively.</p><p>• Research and gather necessary information to provide timely resolutions to inquiries.</p><p>• Identify high-priority issues and escalate them appropriately to ensure prompt attention.</p><p>• Route incoming calls to the correct departments or personnel to streamline communication.</p><p>• Conduct follow-up calls to ensure customer satisfaction and resolution of issues.</p><p>• Monitor call queue data and adjust priorities to maintain productivity.</p><p>• Provide precise and timely client work orders to ensure customer satisfaction.</p><p>• Perform accurate data entry using multiple systems and applications.</p><p>• Adhere to client-specific standards and guidelines to meet business objectives.</p><p>• Respond promptly to emergency situations and assist in resolving critical issues.</p>
  • 2025-11-03T13:58:40Z
Client Relations Specialist
  • Bethlehem, PA
  • onsite
  • Temporary
  • 28.00 - 36.00 USD / Hourly
  • <p>Robert Half is working with a local financial services organization who are looking for a Client Relations Specialist to support their financial advisors. The <strong>Client Relations Specialist </strong>is a key member of the administrative and customer support team, responsible for delivering a superior client experience throughout all stages of service interaction. This role combines strong communication skills, a customer-first mindset, problem-solving abilities, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for clients, managing inquiries, addressing requests, and resolving issues with efficiency and professionalism.</li><li>Foster positive client relationships by ensuring timely follow-up, maintaining clear communication, and consistently delivering solutions that exceed expectations.</li><li>Collaborate with internal teams to coordinate workflow, gather relevant information, and ensure responses meet client needs and company service standards.</li><li>Document all client interactions in the appropriate systems, maintaining accurate records and ensuring compliance with company policies.</li><li>Identify opportunities to enhance client satisfaction, proactively offering recommendations and escalating concerns when necessary.</li><li>Utilize technology platforms to track requests, monitor progress, and keep clients informed of status updates.</li><li>Support data analytics and reporting activities by collecting and organizing client feedback to help inform continuous improvement initiatives.</li><li>Maintain up-to-date knowledge of products, services, company policies, and industry trends to provide accurate and effective assistance.</li></ul>
  • 2025-11-11T19:38:45Z
Real Estate Associate
  • Philadelphia, PA
  • onsite
  • Temporary
  • 26.00 - 27.00 USD / Hourly
  • We are looking for a detail-oriented Real Estate Associate to join our team in Philadelphia, Pennsylvania. This is a long-term contract position for professionals who excel in customer service and administrative management, particularly in facilities and property operations. The ideal candidate will have strong organizational skills and a proactive attitude to ensure tenant satisfaction and smooth office functionality.<br><br>Responsibilities:<br>• Manage tenant inquiries and complaints by providing prompt responses and tracking resolutions.<br>• Create and update work orders to address facility maintenance issues efficiently.<br>• Coordinate with vendors and contractors to verify Certificates of Insurance and ensure compliance.<br>• Monitor and follow up on the progress of repair and maintenance tasks to ensure timely completion.<br>• Maintain accurate records and correspondence related to tenant and property management activities.<br>• Utilize Microsoft Excel, Word, and Outlook for tracking, reporting, and communication purposes.<br>• Assist with accounts payable and receivable processes, including invoice management.<br>• Support budget management and perform ad-hoc financial tasks as needed.<br>• Ensure adherence to company policies and principles in all administrative operations.<br>• Conduct research and analysis to provide insights for improving property management practices.
  • 2025-10-24T20:08:47Z
Account Coordinator
  • Aston, PA
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a bilingual Account Coordinator to join our team in Aston, Pennsylvania. In this Contract-to-permanent position, you will play a key role in fostering relationships with existing and prospective Select Employee Groups (SEGs) by promoting our credit union's products, services, and programs in both English and Spanish. Your efforts will help expand our reach and enhance member engagement while ensuring cultural and linguistic accuracy in promotional materials.<br><br>Responsibilities:<br>• Build and maintain relationships with Select Employee Groups (SEGs) by presenting credit union programs, products, and services.<br>• Identify and acquire new SEGs, securing approvals for additions and changes as needed.<br>• Conduct outreach campaigns to members using lead lists, both via phone and other communication channels.<br>• Collaborate with the Marketing team to proofread and adapt Spanish-language promotional materials for accuracy and cultural relevance.<br>• Represent the credit union professionally and positively at events and during interactions with members and employees.<br>• Promote the mobile branch delivery channel and other services to potential SEGs.<br>• Assist with administrative tasks such as ordering office supplies and maintaining billing functions.<br>• Support collections efforts for consumer accounts as required.<br>• Provide exceptional customer service in a call center environment, ensuring member satisfaction.
  • 2025-11-11T15:34:23Z
Relocation Customer Coordinator
  • Somerset, NJ
  • onsite
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • <p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p>
  • 2025-10-30T21:34:06Z
Sales Assistant
  • Somerset, NJ
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p>We are seeking a detail-oriented and organized Sales Assistant to join our team. This role offers an opportunity to support a dynamic sales environment and contribute to the efficiency and success of the sales process. The ideal candidate will provide administrative support, maintain accurate data, and ensure smooth communication between internal teams and clients.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare accurate customer quotes and input data into company systems.</li><li>Follow up on leads and quotes to support account growth.</li><li>Maintain up-to-date customer information and ensure database accuracy.</li><li>Generate and distribute reports on orders, forecasts, and shipments.</li><li>Provide administrative support to sales staff, including travel arrangements and expense tracking.</li><li>Coordinate demo requests, process returns, and manage compliance documentation.</li><li>Respond promptly and professionally to inquiries from internal teams and customers.</li><li>Participate in team meetings, training sessions, and regular check-ins to stay informed on processes and objectives.</li></ul><p><br></p>
  • 2025-10-20T20:39:19Z
Front Desk Coordinator
  • Philadelphia, PA
  • onsite
  • Temporary
  • 17.10 - 18.00 USD / Hourly
  • <p>We are looking for a personable and organized Front Desk Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. In this role, you will be the first point of contact for visitors and team members, ensuring a welcoming and detail-oriented office environment. This Front Desk Coordinator position offers an excellent opportunity to contribute to the smooth daily operations of our organization.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome and assist visitors and staff with courtesy and efficiency.</p><p>• Handle incoming and outgoing mail, as well as organize and distribute packages efficiently.</p><p>• Monitor office supplies and replenish inventory to maintain seamless daily operations.</p><p>• Provide administrative support, including scheduling, record maintenance, and document preparation.</p><p>• Ensure the front office area remains clean, organized, and aligned with the company's standards.</p><p>• Respond to phone calls using a multi-line system and direct inquiries appropriately.</p><p>• Assist with concierge services, addressing visitor and employee needs promptly.</p><p>• Collaborate with team members on special projects and tasks as required.</p>
  • 2025-10-16T18:14:08Z
AR/Collections & Order Coordinator
  • Florence, NJ
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • <p>We are looking for a detail-oriented AR/Collections & Order Coordinator to join our team in the Florence, New Jersey area. This role involves managing accounts receivable, coordinating sales orders, processing invoices, and handling collections. The ideal candidate will thrive in a fast-paced environment and effectively collaborate with sales and operations teams to ensure seamless order management and customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize sales orders for customer approval and signatures.</p><p>• Coordinate with sales representatives to verify order accuracy and ensure timely processing.</p><p>• Communicate regularly with the Purchasing Manager and Dispatcher to align material needs and delivery schedules.</p><p>• Provide daily updates to customers regarding order status and delivery timelines.</p><p>• Address customer inquiries promptly and offer effective solutions to resolve issues.</p><p>• Assist in completing credit applications and review sales orders for compliance.</p><p>• Maintain accurate customer records and oversee the invoicing process.</p><p>• Collaborate with team members to support departmental goals and foster a positive working environment.</p><p>• Adapt to changes in workflows and procedures to optimize efficiency.</p><p>• Take initiative to manage responsibilities independently while adhering to company policies.</p>
  • 2025-11-05T14:34:35Z
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