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248 results for Customer Service in Philadelphia, PA

Customer Service Representative
  • Newark, DE
  • onsite
  • Permanent
  • 55000.00 - 62000.00 USD / Yearly
  • <p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>·      Fulfill customer inquiries</p><p>·      Order/Vendor Management</p><p>·      Build strong customer relationships</p><p>·      Process Improvement</p><p>·      Sales Support</p><p>·      Maintain customer records</p><p>·      Delivery Tracking</p><p>·      Follow-up with all customer correspondence via phone and email</p><p>·      Ability to transfer documentation into a Paperless Environment</p>
  • 2026-01-21T20:14:05Z
Customer Service
  • Trevose Area, PA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
  • 2026-01-15T13:13:38Z
Bilingual in Spanish Customer Service Representative
  • Mount Laurel, NJ
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a detail-oriented Bilingual in Spanish Customer Service Representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers, addressing inquiries</p><p>• Assist customers with updating personal information, such as addresses and names, in their accounts.</p><p>• Provide accurate information and direct customers to appropriate departments or personnel for further assistance.</p><p>• Maintain precise and timely data entry to ensure customer records are up to date.</p><p>• Deliver exceptional customer service while adhering to company policies and procedures.</p><p>• Log all customer interactions and follow up as necessary to ensure resolution.</p><p>• Collaborate with team members and supervisors to enhance service delivery and resolve issues efficiently.</p><p>• Stay punctual and ready to start work promptly at scheduled hours.</p><p>• Adapt to a dynamic work environment while meeting high standards of conduct</p>
  • 2026-01-23T21:23:45Z
Customer Service Representative - Insurance
  • Manheim, PA
  • onsite
  • Permanent
  • 45000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
  • 2026-01-23T12:38:34Z
Customer Service Representative
  • Allentown, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>Robert Half is seeking a motivated Customer Service Representative to deliver an exceptional experience to every client. In this role, you’ll serve as the first point of contact, assisting customers via phone, email, and chat, and providing timely solutions to inquiries and issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer requests and questions across multiple communication channels.</li><li>Resolve product or service problems by clarifying customer complaints, determining root causes, and delivering effective solutions.</li><li>Document all interactions and follow company guidelines for issue escalation when necessary.</li><li>Maintain accurate records of customer contacts and transactions.</li><li>Demonstrate empathy, patience, and a positive attitude throughout all customer interactions.</li><li>Collaborate with internal teams to address customer needs.</li><li>Stay current with product knowledge, policies, and system updates.</li></ul><p><br></p>
  • 2026-01-16T19:08:51Z
Customer Support Specialist
  • Upper Chichester, PA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Fulfill customer inquiries</p><p>·      Account Management</p><p>·      Troubleshoot software/hardware issues</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Execute remote desktop sessions for troubleshooting</p><p>·      Maintain customer accounts</p><p>·      Document hardware issues</p><p>·      Troubleshoot data performance inquiries</p><p>·      Complete the RMA process                                                                   </p>
  • 2026-01-12T17:53:53Z
Customer Service Representative
  • Jackson, NJ
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Jackson, New Jersey. This is a long-term contract position offering an excellent opportunity to work in a dynamic environment while providing exceptional support to clients. Ideal candidates will thrive in multitasking and enjoy contributing to a positive organizational culture.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, ensuring their needs are met effectively.<br>• Manage customer accounts, updating records and resolving inquiries promptly.<br>• Collaborate with colleagues to foster teamwork and support company goals.<br>• Demonstrate professionalism and empathy while addressing customer concerns.<br>• Maintain accurate and organized documentation of client interactions.<br>• Assist in promoting a positive work culture through active participation and engagement.<br>• Shadow colleagues during the onboarding process to gain a thorough understanding of responsibilities.<br>• Uphold business casual standards while representing the company.<br>• Handle time approvals and scheduling tasks efficiently.<br>• Support nursing home clients by addressing their unique pest management needs.
  • 2026-01-14T15:18:49Z
Customer Experience Specialist
  • Northampton, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 23.00 USD / Hourly
  • <p>Robert Half is seeking an engaging and service-driven <strong>Customer Experience Specialist</strong> to support one of our valued client organizations. This role is ideal for someone who thrives on problem-solving, building relationships, and creating positive interactions that enhance the overall customer journey. If you are a strong communicator who enjoys helping others and improving processes, this is an excellent opportunity to grow your career.</p><p><br></p><p><strong>Responsibilities</strong></p><p>In this position, you will:</p><ul><li>Serve as the primary contact for customer inquiries via phone, email, chat, or ticketing systems</li><li>Provide timely and accurate assistance to resolve customer concerns</li><li>Process orders, returns, account updates, and general service requests</li><li>Document customer interactions and maintain detailed records in CRM systems</li><li>Proactively identify opportunities to enhance customer satisfaction</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Support customer onboarding, product education, and troubleshooting</li><li>Contribute feedback to improve processes, workflows, and service efficiencies</li><li>Maintain professionalism and empathy in all customer interactions</li></ul>
  • 2026-01-23T22:58:53Z
Accounts Receivable/Customer Service Specialist
  • New Providence, NJ
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p> </p><p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p> </p><p>Salary is 50,000 - 60,000.</p><p> </p><p>Benefits include medical, dental, vision insurance, and pension plan.</p><p> </p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
  • 2026-01-23T21:23:45Z
Customer Support Manager
  • Upper Chichester, PA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
  • 2026-01-21T17:08:40Z
Customer Experience Specialist
  • Philadelphia, PA
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join a leading financial services organization on a contract basis. This Customer Experience Specialist role is located in the Greater Philadelphia Region and involves providing exceptional administrative and client support to ensure seamless operations. The ideal Customer Experience Specialist candidate thrives in a fast-paced environment and demonstrates excellent organizational and communication skills.</p><p><br></p><p>What you get to do every single day:</p><p>• Coordinate and schedule meetings while managing calendars with precision.</p><p>• Send meeting invitations and links, ensuring all participants have the necessary information.</p><p>• Record and document meeting minutes for future reference and action.</p><p>• Perform accurate data entry and maintain organizational records.</p><p>• Manage and update spreadsheets to ensure data consistency.</p><p>• Respond to client inquiries with professionalism and resolve any concerns.</p><p>• Support client relations through additional administrative tasks and projects.</p><p>• Collaborate with internal teams to enhance overall client experience.</p>
  • 2026-01-09T19:38:52Z
Call Center Specialist
  • Somerset, NJ
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Call Center Specialist to join our team in Somerset, New Jersey. In this role, you will handle inbound customer inquiries, provide exceptional service, and ensure customer satisfaction through efficient communication and problem-solving. This is a long-term contract position offering the opportunity to work in a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer questions and concerns with professionalism.<br>• Deliver high-quality customer service by effectively handling inquiries and resolving issues.<br>• Maintain accurate records of customer interactions and transactions.<br>• Collaborate with team members to enhance customer experience and share best practices.<br>• Utilize basic office tools and software to manage call center operations efficiently.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Provide detailed product or service information to customers when required.<br>• Identify and escalate unresolved issues to the appropriate department for further assistance.<br>• Demonstrate a thorough understanding of call center processes and standards.<br>• Continuously strive to improve customer satisfaction through proactive communication and support.
  • 2026-01-22T21:49:05Z
Sales Support
  • Allentown, PA
  • onsite
  • Contract / Temporary to Hire
  • 26.00 - 30.00 USD / Hourly
  • <p>Robert Half is currently seeking an organized and motivated Sales Support Specialist to join a local and dynamic team. In this collaborative role, you will play a key part in supporting sales organization—ensuring exceptional service for clients and enabling the sales team to maximize their impact.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide daily administrative support to the sales team, including preparing proposals, contracts, and presentations.</li><li>Manage customer accounts and respond to client inquiries promptly and professionally.</li><li>Maintain and update CRM data to ensure accurate tracking of leads, opportunities, and sales activities.</li><li>Coordinate schedules, meetings, and travel arrangements for sales team members.</li><li>Assist with sales report generation and data analysis to support decision-making.</li><li>Work cross-functionally with other departments to facilitate smooth order processing and resolve customer issues.</li><li>Continuously identify ways to streamline sales processes and increase team efficiency.</li></ul><p><br></p>
  • 2026-01-13T15:43:59Z
Customer Care Social Media Specialist
  • Edison, NJ
  • onsite
  • Temporary
  • 27.50 - 30.00 USD / Hourly
  • We are seeking a dedicated Customer Care Social Media Specialist to join our team in Edison, New Jersey. This is a long-term contract position where you will play a pivotal role in engaging with customers across various social media platforms, ensuring their concerns are addressed with attention to detail and care. The role requires a hybrid schedule, working four days in the office and one day remotely, with occasional weekend shifts conducted remotely.<br><br>Responsibilities:<br>• Monitor and respond to customer inquiries and complaints on social media platforms, maintaining an attentive and consistent corporate voice.<br>• Collaborate with the corporate communications team to draft responses and develop content that addresses customer concerns effectively.<br>• Research and analyze customer feedback from public sites and blogs to identify trends and escalate issues as necessary.<br>• Provide resolutions to customer complaints, including issuing refunds or goodwill gestures within established guidelines.<br>• Use the Price Plus database to access customer profiles, update information, and address inquiries related to promotions.<br>• Advise the social media communications team on trending topics, recalls, and promotional programs to ensure alignment with customer needs.<br>• Create scripts and response libraries to maintain a unified voice across all communication channels.<br>• Track and report social media trends and customer concerns to help guide decision-making and improve customer satisfaction.<br>• Develop educational and consumer-facing content to proactively address issues and enhance brand reputation.<br>• Support the customer care team by sharing knowledge of current social media promotions and campaigns.
  • 2026-01-22T16:49:17Z
Partner Support Coordinator III (Contractor)
  • Virtual, PA
  • remote
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • <p>We are looking for a highly organized Partner Support Coordinator III to join our team on a long-term contract basis. In this role, you will oversee the entire order lifecycle, ensuring seamless coordination between selling partners and internal teams. This virtual position offers the opportunity to utilize your communication, multitasking, and customer service skills in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming orders from selling partners, ensuring accurate input into the system and timely completion.</p><p>• Serve as a liaison between external selling partners and internal teams to facilitate smooth communication and operations.</p><p>• Maintain high levels of customer service while addressing partner inquiries and resolving issues promptly.</p><p>• Enter and update data across relevant systems with precision and attention to detail.</p><p>• Coordinate with teams to meet deadlines and ensure all order-related tasks are completed efficiently.</p><p>• Monitor progress of orders, providing updates and ensuring adherence to timelines.</p><p>• Collaborate with sales and other departments to optimize workflows and improve processes.</p><p>• Utilize CRM and other tools to track and manage partner interactions effectively.</p><p>• Support high-volume operations while maintaining accuracy and quality standards.</p><p>• Adapt to flexible working hours as needed to meet project requirements.</p>
  • 2026-01-15T15:04:11Z
Collections Specialist
  • Wilmington Nt, DE
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 22.00 USD / Hourly
  • <p>We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to recover outstanding balances in compliance with company policies.</p><p>• Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues.</p><p>• Utilize Microsoft Excel and other tools to track account balances and generate reports.</p><p>• Collaborate with billing teams to ensure accurate handling of invoices and payments.</p><p>• Handle inbound and outbound calls to address customer inquiries and resolve disputes.</p><p>• Monitor overdue accounts and initiate appropriate follow-up actions.</p><p>• Analyze credit information and provide recommendations for account adjustments.</p><p>• Maintain detailed records of all communications and transactions for auditing purposes.</p><p>• Ensure compliance with regulatory standards and company procedures related to collections.</p><p>• Support continuous improvement initiatives to enhance collection processes and customer satisfaction.</p>
  • 2026-01-05T19:48:40Z
Membership Supervisor
  • South Amboy, NJ
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a Membership Supervisor to join our team in the South Amboy, New Jersey area. In this role, you will assist in managing the daily operations of a fitness center, including direct management of membership services, administrative tasks, and other essential functions to ensure smooth facility operations. You will collaborate closely with the Site Director and other departments to maintain high standards of service and efficiency for all members.</p><p><br></p><p>Responsibilities:</p><p>• Supervise membership services, ensuring excellent customer engagement and seamless onboarding processes.</p><p>• Oversee administrative tasks, including billing, customer contracts, and other operational activities.</p><p>• Monitor facility operations and address any issues to maintain a safe and welcoming environment.</p><p>• Assist in managing social media platforms to enhance community engagement and promote the center's offerings.</p><p>• Support the Site Director in implementing policies and procedures for efficient facility management.</p><p>• Develop strategies to improve customer satisfaction and retention.</p><p>• Coordinate with team members to ensure consistent delivery of services across all departments.</p><p>• Track and report on membership trends and operational metrics to inform decision-making.</p><p>• Handle customer inquiries and resolve concerns promptly and professionally.</p><p>• Ensure compliance with organizational guidelines and industry standards.</p>
  • 2026-01-02T20:44:12Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2026-01-22T15:34:06Z
Help Desk Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
  • 2026-01-26T20:13:41Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2026-01-22T15:34:06Z
Business Analyst
  • Piscataway, NJ
  • remote
  • Temporary
  • 61.75 - 71.50 USD / Hourly
  • We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
  • 2026-01-02T16:33:40Z
Test Center Administrator
  • Allentown, PA
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a detail-oriented Test Center Administrator to join our team in Allentown, Pennsylvania. In this contract position, you will play a vital role in ensuring the smooth operation of our test center while maintaining a secure and welcoming environment for examinees. This role requires excellent customer service skills, strong organizational abilities, and a commitment to upholding company policies.<br><br>Responsibilities:<br>• Welcome examinees upon arrival and verify their identification to ensure compliance with security protocols.<br>• Conduct security procedures, such as wand checks, to maintain a secure testing environment.<br>• Monitor candidates throughout their exams to ensure adherence to guidelines and report any irregularities.<br>• Address candidate concerns promptly and courteously, ensuring a fair and comfortable testing experience.<br>• Safeguard testing materials and maintain the security of the test center at all times.<br>• Record candidate fingerprint identification digitally, if required, and handle related documentation.<br>• Prepare and maintain computer equipment in the testing lab and office spaces, following safety protocols.<br>• Write detailed reports and document occurrences outside company policies with accuracy.<br>• Represent the organization's values and mission while interacting with candidates and team members.<br>• Adjust schedules as needed to align with the test center's hours of operation.
  • 2026-01-23T19:18:42Z
Senior Accounts Receivable Coordinator
  • Newark, DE
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Senior Accounts Receivable Coordinator </p><p><br></p><p> $75,000–$95,000 | permanent | Hybrid (if applicable) </p><p><br></p><p>A growing and well-established organization with over $240MM in revenue is seeking a Senior Accounts Receivable Coordinator to join its finance team. This role is ideal for a detail-oriented AR detail oriented who brings strong ownership of the receivables process, enjoys collaborating cross-functionally, and is comfortable handling complex customer accounts. This position plays a critical role in maintaining healthy cash flow, improving collections, and supporting accurate financial reporting. </p><p><br></p><p>Position Overview Summary</p><p><br></p><p>The Senior Accounts Receivable Coordinator will oversee the full AR lifecycle, including invoicing, collections, cash application, dispute resolution, and reporting. This role works closely with accounting leadership, sales, and customer service teams to ensure timely payment and strong customer relationships. </p><p><br></p><p> Key Responsibilities </p><p><br></p><ul><li>Manage and oversee the full accounts receivable cycle </li><li>Prepare and issue accurate customer invoices in a timely manner </li><li>Lead collection efforts, including outreach to customers and resolution of outstanding balances </li><li>Apply cash receipts and reconcile customer accounts Investigate and resolve billing discrepancies and customer disputes </li><li>Monitor AR aging reports and proactively address delinquent accounts </li><li>Assist with month-end close activities related to AR Ensure compliance with internal controls, policies, and procedures </li><li>Support process improvements to enhance efficiency and accuracy </li><li>Provide AR reporting and insights to accounting leadership </li></ul><p><br></p><p> Qualifications </p><p><br></p><ul><li>5+ years of progressive accounts receivable experience </li><li>Strong understanding of AR processes, cash application, and collections </li><li>Experience working with complex or high-volume customer accounts </li><li>Proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP preferred) </li><li>Experience with ERP systems such as NetSuite, SAP, Oracle, or similar </li><li>Excellent communication and customer service skills </li><li>Strong attention to detail and ability to manage multiple priorities </li><li>Ability to work independently and take ownership of responsibilities </li></ul><p><br></p><p>Compensation & Benefits </p><p><br></p><p>Competitive salary range of $75,000–$95,000, based on experience Comprehensive benefits package (medical, dental, vision, 401(k), PTO, etc.) Stable work environment with growth opportunities If you are an experienced AR detail oriented who enjoys taking ownership, driving results, and contributing to a collaborative finance team, we’d love to hear from you. </p><p><br></p><p>Apply today to take the next step in your accounting career.</p>
  • 2026-01-21T20:19:19Z
Office Manager
  • Flanders, NJ
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented Office Manager to oversee daily administrative operations in our Hackettstown, New Jersey office. This Contract to permanent position requires a proactive individual capable of managing tasks with precision and maintaining an organized workspace. The ideal candidate will have experience in administrative support and a proven ability to work independently.</p><p><br></p><p>Responsibilities:</p><p>• Handle the receipt, sorting, and distribution of incoming mail efficiently.</p><p>• Prepare and send membership materials, including renewals, to new and existing members.</p><p>• Scan photographs and ensure they are properly formatted for use on membership cards.</p><p>• Print and distribute membership cards with attention to accuracy.</p><p>• Maintain accurate and up-to-date records related to membership activities.</p><p>• Organize and manage bills, checks, and receipts on a weekly basis.</p><p>• Resolve basic issues with office equipment and technology as needed.</p><p>• Ensure the office environment is clean, organized, and maintained at all times.</p><p>• Work autonomously, demonstrating initiative and strong problem-solving skills.</p>
  • 2026-01-21T19:59:02Z
Receptionist
  • Wilmington, DE
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for an organized and personable Receptionist to join a team on a contract basis in Wilmington, Delaware. This role will support the office during the busy tax season, ensuring smooth operations and excellent customer service. If you thrive in a detail-oriented environment and enjoy multitasking, this position may be a great fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors and directing them to appropriate personnel.</p><p>• Operate and maintain a multi-line phone system to answer and transfer calls efficiently.</p><p>• Handle inbound calls, providing accurate information or forwarding inquiries as needed.</p><p>• Ensure the reception area remains tidy and welcoming for clients and staff.</p><p>• Assist with administrative tasks such as scheduling, filing, and data entry.</p><p>• Provide support to the team during peak periods, ensuring timely communication and organization.</p><p>• Maintain confidentiality and a high standard of conduct when handling sensitive information.</p><p>• Collaborate with other departments to ensure seamless office operations.</p>
  • 2026-01-22T21:49:05Z
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