We are looking for a skilled SQL Database Administrator to join our team in Malvern, Pennsylvania. This is a Contract-to-permanent position where you will play a pivotal role in maintaining, securing, and optimizing our database systems. If you have a strong background in database administration with expertise in Microsoft SQL Server and MySQL, we encourage you to apply.<br><br>Responsibilities:<br>• Perform daily administration tasks to ensure the efficient operation of database systems.<br>• Evaluate database content and data from an information security perspective to identify potential vulnerabilities.<br>• Implement security measures by hardening databases and applying necessary patches to protect against threats.<br>• Provide ongoing support and management of organizational database environments.<br>• Maintain and optimize Microsoft SQL Server and MySQL databases to uphold performance standards.
<p>Robert Half has teamed up with a thriving, financial services client on their search for a thorough, Risk Manager with proven experience conducting risk assessments. As the Risk Manager, you will access the company’s risk exposure and identify mitigating risks within the organization as well as conduct thorough scenario analyses to understand the impact of identified risks on the organization, collaborate with internal departments on the company’s risk profile, oversee compliance, assist with special projects on model risk management, and support the operational risk management team as needed. The ideal candidate for this role should have prior experience in risk management, compliance or related fields.</p><p><br></p><p>The duties as a Risk Manager are:</p><p>· Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the company</p><p>· Performing a risk evaluation: Evaluating the organization’s previous handling of risks, and comparing potential risks with criteria set out by the company such as costs and legal requirements</p><p>· Establishing the level of risk the company are willing to take</p><p>· Preparing risk management and insurance budgets</p><p>· POC for internal departments regarding risk exposure</p><p>· Implementing health and safety measures, and purchasing insurance</p><p>· Conduct policy and compliance audits</p><p>· Maintaining records of insurance policies and claims</p><p>· Reviewing any new major contracts or internal business proposals</p><p>· Building risk awareness amongst staff by providing support and training within the company</p>
<p>Are you looking for an opportunity to grow and thrive within a financial role? Robert Half has partnered with one of their reputable clients on their search for a A/R & Collections Manager with strong understanding of financial statements and the ability to assess credit risk. As the A/R & Collections Manager you will oversee credit policies and collections processes, create and develop credit and collection programs that ensure accurate and timely collection on all outstanding client invoices while also creating avenues for cash flow, review customer contracts, maintain internal budget targets, and oversee the accounts receivable department. In this role, the candidate must possess strong communication skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and outstanding leadership capabilities. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Generate and analyze A/R metrics and collection performance reports </p><p>· Monitor aging reports and proactively follow up on past due accounts</p><p>· Establish credit limits and review customer creditworthiness</p><p>· Develop and implement effective collection strategies to improve working capital</p><p>· Resolve complex billing and collection issues</p><p>· Work closely with the accounting team during month-end close</p><p>· Provide coaching, training and performance feedback to collections staff</p>
<p>We are looking for a skilled Web Developer to join our team Remotely on a long-term contract basis. In this role, you will be responsible for creating high-quality, interactive web applications that exceed customer expectations. This position offers the opportunity to collaborate with cross-functional teams, including designers, engineers, and product managers, to deliver innovative solutions.</p><p><br></p><p>About Us</p><p>We’re a fast-moving cybersecurity startup focused on strategy, business development, and marketing within a small business unit. Our website is already live and functional, and we’re now looking to optimize and expand it to better support our growth and customer engagement goals.</p><p><br></p><p>What You’ll Do</p><ul><li>Enhance and build out existing website features</li><li>Convert static designs into interactive sections</li><li>Build reusable templates and improve layout flow</li><li>Conduct light business analysis to support marketing goals</li><li>Collaborate with our current developer and design team</li><li>Help drive demo requests through improved UX and design execution</li></ul><p>Team & Structure</p><ul><li>Small, collaborative team with 3 full-time employees and 2 contractors</li><li>You’ll report directly to leadership and work closely with our current web developer</li><li>Ideal for someone entry-level, with a great attitude and willingness to learn</li></ul>
<p>Industry leading firm seeks a Controller with proven experience working with mergers & acquisitions. The Controller will be responsible for assisting with internal and external audits, coordinating intercompany transactions, overseeing expense reporting, managing budgets for business units, prepare financial forecasting, execute M& A duties, ensuring an accurate month end process, analyzing financial reports, developing and implementing accounting processes, and assisting with tax preparation payments. The ideal individual for this role must be a people leader, drive process improvements & ERP system enhancements, have experience with hazardous material cost tracking and compliance reporting.</p><p><br></p><p>Major Responsibilities</p><ul><li>Review and manage accounting operations</li><li>Oversee the month end close process</li><li>Develop financial strategies</li><li>Prepare financial statements and reports</li><li>Account Reconciliations </li><li>Consolidate financial data</li><li>Internal Control Monitoring</li><li>Assist with internal/external audit preparation</li><li>Coach, Train, Mentor financial staff</li></ul>
We are looking for a skilled MIS Manager to join our team in Philadelphia, Pennsylvania, on a contract basis. This role involves overseeing database management, registrar duties, and ensuring seamless operations within a school environment. The ideal candidate will have a strong technical background and the ability to collaborate effectively with leadership and IT staff.<br><br>Responsibilities:<br>• Coordinate with school leadership and IT teams to manage and support data migration projects.<br>• Oversee the process of rostering students and managing course schedules for elementary, middle, and high school levels.<br>• Implement and maintain the school calendar rollover during the summer to prepare for the new academic year.<br>• Input and organize master schedules into the Infinite Campus system, ensuring accuracy and alignment with school requirements.<br>• Advocate for timely receipt of master schedules from leadership to streamline planning and execution.<br>• Monitor and maintain Active Directory and other network technologies.<br>• Configure and troubleshoot computer hardware and related systems to ensure optimal performance.<br>• Manage backup technologies to safeguard critical data and systems.<br>• Utilize Microsoft Excel for data analysis and reporting tasks.<br>• Provide technical expertise in Cisco technologies and student information systems.
<p>We are looking for an HR Recruiter to join a team in Bryn Mawr, Pennsylvania. This is a Contract-to-permanent position where you will play a pivotal role in managing recruitment activities to support organizational growth. The ideal candidate will bring expertise in full cycle recruiting and a proactive approach to sourcing top talent.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates.</p><p>• Conduct intake interviews to understand hiring needs and develop tailored recruitment strategies.</p><p>• Make 100 calls daily to connect with potential candidates and build a strong talent pipeline.</p><p>• Utilize applicant tracking systems to manage candidate data effectively and ensure compliance.</p><p>• Collaborate with hiring managers to align recruitment efforts with organizational goals.</p><p>• Maintain detailed records of recruitment activities using Microsoft Office Suite.</p><p>• Provide regular updates and reports on recruiting metrics and progress.</p><p>• Ensure a positive candidate experience throughout the hiring process.</p><p>• Support the team in achieving hiring objectives while adhering to deadlines.</p>
<p>Ready to connect top talent with game-changing opportunities? Join our team as an HR Recruiter and make a career out of building careers! We are looking for an experienced HR Recruiter to join our team in Linwood, Pennsylvania. This is a long-term contract position where you will play a pivotal role in managing the recruitment process and supporting employee onboarding. The ideal candidate will bring expertise in full-cycle recruiting and a strong commitment to enhancing the employee experience.</p><p><br></p><p>Responsibilities:</p><p>• Lead full-cycle recruitment efforts, including sourcing, screening, interviewing, and selecting candidates with relevant experience.</p><p>• Develop and implement effective sourcing strategies to attract top talent.</p><p>• Conduct interviews and evaluate candidates to ensure alignment with company needs.</p><p>• Manage the applicant tracking system to maintain accurate records and streamline the hiring process.</p><p>• Facilitate smooth onboarding processes, including coordinating new employee orientations.</p><p>• Assist employees with inquiries and concerns, ensuring a positive workplace experience.</p><p>• Utilize ADP Workforce Now to maintain accurate employee records and support HR operations.</p><p>• Collaborate with hiring managers to understand staffing needs and provide recruitment solutions.</p><p><br></p><p>If you or anyone you know is immediately available for work and interested in learning more, don't wait and apply online today!</p>
<p>We are looking for an experienced Accounts Receivable Supervisor/Manager to join a team on a long-term contract basis in Mt. Holly, New Jersey. In this role, you will oversee critical aspects of accounts receivable management, including billing, collections, and reporting processes. The ideal candidate will bring extensive experience in AR functions and a strong understanding of Medicare and Medicaid operations.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the accounts receivable process, ensuring timely and accurate billing and collections.</p><p>• Handle cash applications and ensure proper allocation of payments.</p><p>• Monitor and analyze aging reports to identify outstanding balances and develop strategies for resolution.</p><p>• Supervise commercial collections activities to optimize cash flow.</p><p>• Ensure compliance with Medicare and Medicaid regulations in all AR-related functions.</p><p>• Collaborate with internal teams to streamline AR processes and improve efficiency.</p><p>• Prepare and present regular reports on accounts receivable performance to senior management.</p><p>• Address customer inquiries and resolve disputes related to billing or payment discrepancies.</p><p>• Train and mentor team members to enhance their skills and knowledge in AR operations.</p>
<p>We are seeking an organized and detail-oriented Accounting Assistant detail oriented to join our client's team on a long-term contract basis in Lancaster, PA. This role is ideal for someone who values stability and is looking to contribute their expertise in a small office setting with excellent income-earning potential. </p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Process Accounts Payable, Accounts Receivable, and Billing tasks daily with accuracy. </li><li>Provide high-quality service in a friendly and courteous manner to all customer interactions. </li><li>Answer incoming calls with a pleasant and detail oriented phone demeanor. </li><li>Assist customers with inquiries related to product availability, pricing, billing, and delivery. </li><li>Coordinate with the warehouse manager and purchasing agent to ensure precise reporting, order processing, and billing. </li><li>Prepare and provide Bills of Lading and UPS billing labels to the warehouse. </li><li>Maintain and organize customer files efficiently. </li><li>Compile weekly sales reports for the President, Controller, and Sales Manager. </li><li>Manage and distribute price changes within customer accounts and databases as directed. </li><li>Create and update Word documents and Excel spreadsheets for sales comparisons, mileage tracking, customer communications, and mass mailings. </li><li>Retrieve and distribute mail on a daily basis. </li><li>Support the President and Controller with administrative tasks as needed.</li></ul>
<p>We are looking for a detail-oriented Project Assistant to join our team on a contract basis located in the Greater Philadelphia Region. As a Project Assistant In this role, you will support the coordination and organization of construction-related projects, ensuring all timelines and schedules are met efficiently. This position requires exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist in tracking project timelines and ensuring deadlines are met.</p><p>• Support the coordination and scheduling of construction projects.</p><p>• Maintain and update master schedules to reflect project progress.</p><p>• Perform document scanning and organization for project records.</p><p>• Collaborate with project managers to streamline workflows and processes.</p><p>• Communicate effectively with team members to address project needs.</p><p>• Monitor project milestones and provide timely updates to stakeholders.</p><p>• Identify and resolve scheduling conflicts or delays.</p><p>• Ensure all project documentation is accurate and readily accessible.</p><p>• Contribute to the overall success of projects through proactive problem-solving.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Gladwyne, Pennsylvania. In this fully onsite role, you will play a critical part in managing day-to-day accounting tasks and supporting the financial operations of the organization. This is a Contract to permanent position, offering an opportunity to grow and contribute to a dynamic environment.<br><br>Responsibilities:<br>• Manage accounts receivable and billing processes to ensure accuracy and timely collections.<br>• Handle accounts payable responsibilities, including reviewing invoices and processing payments.<br>• Perform month-end close procedures, ensuring all entries and reconciliations are completed accurately.<br>• Prepare journal entries and maintain general ledger accounts.<br>• Conduct account and bank reconciliations to verify financial data.<br>• Assist in the preparation of financial statements and reports for internal and external use.<br>• Support the organization in maintaining compliance with corporate and sales tax filings.<br>• Collaborate with the Business Manager to address accounting-related inquiries and provide necessary reports.<br>• Utilize Excel for financial reporting and analysis, ensuring data integrity.<br>• Test and apply accounting principles to ensure adherence to established standards.
<p>Are you an organized and detail-oriented professional looking to make an impact in a dynamic property management team? We’re seeking a Property Management Assistant to help oversee day-to-day administrative operations and ensure seamless coordination between property managers, tenants, and vendors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for tenant inquiries, addressing concerns promptly and professionally.</li><li>Manage property documentation, including lease agreements, vendor contracts, and tenant correspondence.</li><li>Assist with scheduling routine maintenance, vendor services, and property inspections.</li><li>Process rent payments, monitor outstanding balances, and assist with collections as necessary.</li><li>Support property managers with data entry, report generation, and other administrative tasks.</li><li>Coordinate communication between tenants, property management staff, and maintenance teams.</li><li>Maintain up-to-date records for all properties in company software systems.</li><li>Ensure compliance with property laws, policies, and regulations.</li></ul><p><br></p>
We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
<p>We are looking for an experienced Accounts Receivable Clerk to join our team in Bethlehem, Pennsylvania. This contract position offers the opportunity to contribute to a high-volume, fast-paced department while ensuring accuracy and efficiency in financial operations. The ideal candidate will be detail-oriented, organized, and skilled in data entry, while also possessing strong customer service abilities.</p><p><br></p><p>Responsibilities:</p><p>• Open, prepare, and process checks daily using a remote deposit system.</p><p>• Accurately apply check and electronic payments to customer accounts through efficient data entry.</p><p>• Handle adjustments to customer accounts based on client requests and directives.</p><p>• Investigate and resolve payment discrepancies or inquiries from customers.</p><p>• Maintain and update customer account information as required.</p><p>• Provide copies of invoices, statements, or other documentation upon customer request.</p><p>• Research past-due amounts and customer account discrepancies with the support of management.</p><p>• Collaborate with the department manager to perform routine reconciliations of accounts receivable.</p><p>• Organize, copy, file, and retrieve materials as needed or requested.</p><p>• Communicate updates or changes in customer information to relevant team member</p><p><br></p><p>For immediate consideration please apply directly to the job posting or call 610-882-1600</p><p><br></p>
<p>We are looking for an experienced Sr. Accounts Receivable Specialist to oversee and optimize the accounts receivable processes in a dynamic and fast-paced environment. This role offers the opportunity to manage key financial operations, collaborate with cross-functional teams, and contribute to process improvements. The position is based in Princeton, New Jersey, and provides a pathway for growth within a supportive team.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the end-to-end accounts receivable cycle, including client invoicing, electronic billing submissions, and payment collection.</p><p>• Ensure all billing activities align with client contracts and are completed accurately and on time.</p><p>• Collaborate with project managers and client service teams to address and resolve billing discrepancies.</p><p>• Monitor outstanding accounts and take proactive measures to maintain a steady cash flow.</p><p>• Enhance the efficiency and accuracy of e-billing systems and processes.</p><p>• Prepare and support accounts receivable reports, reconciliations, and month-end close tasks.</p><p>• Identify and implement opportunities to improve workflows and optimize department operations.</p>
<p><strong><u>Plaintiff and Defense Commercial Litigation Attorney</u> - Community Association / Construction Defect (2-5+ Years) – Philadelphia, PA</strong></p><p><strong>Location:</strong> Philadelphia, PA (Center City)</p><p><strong>Company: </strong>Boutique Community Association & Construction Law Firm</p><p><strong>Benefits:</strong> Vision, Medical, Dental, Paid Time Off, Life Insurance, 401(k) with 4% Safe Harbor Match</p><p>________________________________________</p><p>We are seeking an experienced Commercial Litigator to join our dynamic team specializing in community association and construction law for commercial litigation. This role offers a unique opportunity to represent homeowners’ associations (HOAs), condominium associations, cooperatives, and clients involved in construction-related disputes. Our firm is known for its collaborative and supportive environment, and we are looking for a passionate advocate committed to delivering outstanding legal services.</p><p>________________________________________</p><p><strong>Key Responsibilities</strong></p><p>• Represent clients in all phases of litigation, including pleadings, discovery, motion practice, mediation, arbitration, trial, judgment enforcement, and appeals.</p><p>• Manage a diverse caseload involving community association and construction law disputes.</p><p>• Advise community association boards and property managers on risk management and pre-litigation strategies.</p><p>• Collaborate with expert witnesses, contractors, and engineers in construction defect matters.</p><p>• Draft and review pleadings, legal briefs, contracts, and settlement agreements.</p><p>• Conduct depositions, negotiate settlements, and represent clients in court or alternative dispute resolution forums.</p><p>• Maintain up-to-date knowledge of laws and regulations affecting community associations and the construction industry.</p><p>• Develop and maintain strong client relationships, providing strategic and practical legal advice tailored to their needs.</p>
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
<p>Robert Half is partnering with a leading global financial services company to hire a Footnotes Copywriter for their Credit Card Marketing team. This role will focus on reviewing, analyzing, and annotating marketing content to ensure the correct legal footnotes and disclosures are applied across advertising, email campaigns, microsites, and other digital/print collateral. This position plays a critical part in ensuring marketing materials are compliant with regulatory standards while delivering a seamless, customer-focused experience.</p><p><br></p><p><strong>Location</strong>: Wilmington, DE (Onsite Monday & Tuesday, WFH Wednesday–Friday)</p><p><strong>Duration</strong>: Long-term contract with potential to extend or convert</p><p><strong>Pay Rate</strong>: $23-25/hour</p><p><strong>Hours</strong>: 40 hours/week</p><p><br></p><p><strong>About the Role</strong></p><p>This is a highly collaborative position working closely with Marketing, Legal, and Creative Operations teams. The ideal candidate has a keen eye for detail, the ability to interpret legal requirements into clear and accurate disclosures, and thrives in a fast-paced, high-volume environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and analyze marketing copy to determine appropriate footnotes, disclosures, and legal language.</li><li>Apply a deep understanding of regulatory and compliance requirements to marketing assets.</li><li>Verify and refine AI-generated disclosure recommendations to ensure accuracy.</li><li>Partner with Marketing, Legal, and Channel Execution teams to ensure content meets compliance standards.</li><li>Manage and update the footnote and disclosure library in coordination with project stakeholders.</li><li>Maintain high output and accuracy under tight deadlines, averaging 50+ creative assets per month once fully ramped.</li><li>Identify process improvement opportunities and contribute to efficiency initiatives.</li></ul>
<p>Take the next step in your career with this exciting <strong>6+ month contract opportunity</strong> as a <strong>Human Resources Specialist </strong>with a local organization in the Lehigh Valley. In this impactful role, you’ll have the chance to drive key HR initiatives, support multiple business units, and collaborate with leadership to shape organizational success. If you’re passionate about strategic human resource management and creating a positive workplace, this is the role for you!</p><p><br></p><p><strong>Responsibilities</strong>: </p><ul><li>Identify and manage staffing needs, including recruitment, interviews, and applicant selection.</li><li>Administer compensation, benefits, and performance management systems, along with safety and recreation programs.</li><li>Provide guidance to potential and current employees regarding policies, job roles, working conditions, benefits, and opportunities for growth.</li><li>Address challenging staffing situations, including dispute resolution, disciplinary actions, and terminations.</li><li>Advise managers on key organizational policies, including EEO and employee relations, and propose necessary updates.</li><li>Oversee onboarding and new employee orientation to enhance engagement and alignment with organizational goals.</li><li>Maintain comprehensive records and generate reports on personnel data such as performance reviews, hires, and absenteeism trends.</li><li>Act as a liaison between management and staff, interpreting policies, resolving workplace concerns, and fostering a positive work environment.</li></ul>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
We are looking for an experienced Cloud Engineer to design, implement, and manage cloud-based infrastructure solutions with a primary focus on Microsoft Azure. In this role, you will collaborate with cross-functional teams to ensure secure, scalable, and cost-effective deployments that align with organizational goals. This is a long-term contract opportunity based in Fort Washington, Pennsylvania.<br><br>Responsibilities:<br>• Design and deploy Azure-based infrastructure solutions to meet business requirements.<br>• Automate the provisioning of cloud resources using Infrastructure as Code tools like Bicep, Terraform, or ARM templates.<br>• Monitor and manage Azure environments using tools such as Azure Monitor, Log Analytics, and Application Insights.<br>• Ensure security compliance by implementing role-based access control, network security groups, and Azure Policy.<br>• Support hybrid cloud integrations and connect on-premises systems with Azure services.<br>• Collaborate with DevOps teams to integrate Azure resources into CI/CD pipelines using Azure DevOps or GitHub Actions.<br>• Optimize cloud infrastructure costs using Azure Cost Management and budget planning tools.<br>• Create and maintain comprehensive documentation for cloud configurations and operational procedures.<br>• Stay informed about new Azure features and recommend updates to existing cloud strategies.
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
We are looking for a skilled Media Buyer to join our team in Wilmington, Delaware. In this role, you will oversee media planning and buying strategies across multiple brands, ensuring campaigns are executed effectively and align with organizational goals. This position offers an exciting opportunity to collaborate with internal teams and external partners while driving impactful media initiatives.<br><br>Responsibilities:<br>• Lead the development and execution of media planning strategies tailored to targeted campaigns across various brands.<br>• Create and manage RFPs, tactical media plans, and vendor selection processes, including presentations to stakeholders.<br>• Provide strategic recommendations on media channel selection, partner alignment, and budget allocation.<br>• Supervise onboarding processes for media partners and ensure the optimization of campaign performance.<br>• Collaborate with internal teams and external media partners to launch campaigns, analyze reports, and implement changes as needed.<br>• Maintain detailed media flowcharts and oversee the creation of traffic workbooks and creative asset trackers.<br>• Manage technical aspects such as creative asset specifications, brand safety protocols, and ad verification tools.<br>• Ensure all campaigns comply with industry regulations and internal organizational standards.<br>• Support partner negotiations and foster long-term relationships with media vendors.
