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41 results for Product Support Specialist in Parsippany, NJ

Full Stack Software Engineer
  • Edison, NJ
  • onsite
  • Contract / Temporary to Hire
  • 55.41 - 64.16 USD / Hourly
  • <p><strong>Position Summary</strong></p><p>We’re seeking a <strong>Full Stack</strong> <strong>Senior Software Engineer</strong> to help design, build, and deliver modern, scalable applications that power our firm’s next generation of digital products. This is a hands-on, full-stack engineering role working across <strong>front-end</strong>, <strong>back-end</strong>, <strong>cloud</strong>, and <strong>API integrations</strong>. You’ll collaborate with cross-functional teams to create secure, high-performing software that drives real business impact.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application Development</strong></p><ul><li>Design, develop, test, and deploy software solutions using <strong>React</strong>, <strong>AWS</strong>, and modern scripting languages.</li><li>Translate business and functional requirements into elegant, scalable technical solutions.</li><li>Contribute to architectural decisions that improve reliability, maintainability, and performance.</li></ul><p><strong>Cloud Engineering</strong></p><ul><li>Build and optimize applications leveraging <strong>AWS services</strong> (Lambda, DynamoDB, Redshift, etc.).</li><li>Ensure cloud applications are cost-efficient, secure, and highly available.</li><li>Implement security best practices across all AWS-based components.</li></ul><p><strong>API Design & Integration</strong></p><ul><li>Develop and manage <strong>REST</strong>, <strong>GraphQL</strong>, and <strong>WSO2-based APIs</strong> for seamless system integration.</li><li>Maintain consistency, scalability, and performance across all API endpoints.</li></ul><p><strong>Scripting & Automation</strong></p><ul><li>Use <strong>TypeScript</strong>, <strong>JavaScript</strong>, and <strong>Python</strong> to develop robust, cross-platform solutions.</li><li>Automate repetitive tasks and enhance system reliability through scripting and process improvements.</li></ul><p><strong>Data & SQL Development</strong></p><ul><li>Design and optimize <strong>SQL queries</strong> and database structures to support business applications.</li><li>Ensure data integrity, accuracy, and high performance in all database interactions.</li></ul><p><strong>Collaboration & Leadership</strong></p><ul><li>Partner with Software Engineering Leads, Business Solution Engineers, QA, and stakeholders to deliver quality results.</li><li>Mentor peers, share knowledge, and foster a culture of innovation and technical excellence.</li><li>Communicate technical concepts clearly to non-technical audiences.</li></ul><p><br></p>
  • 2025-10-06T20:18:46Z
Business Analyst
  • Piscataway, NJ
  • remote
  • Temporary
  • 61.75 - 71.50 USD / Hourly
  • We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
  • 2025-09-15T20:39:19Z
IT Contract Lead
  • Warren, NJ
  • onsite
  • Permanent
  • 130000.00 - 140000.00 USD / Yearly
  • <p><strong>Overview:</strong></p><p> The IT Contracts and Assets Lead plays a key role in managing IT procurement, vendor contracts, and asset oversight to ensure compliance, efficiency, and strategic alignment. This individual partners with IT leadership, Finance, and Procurement teams to uphold corporate policies, support vendor negotiations, and maintain accurate documentation of all contracts and related activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Procurement & Compliance:</strong></p><ul><li>Ensure IT procurement activities comply with internal policies and Delegation of Authority (DOA) guidelines.</li><li>Act as liaison between IT, Finance, and Procurement to streamline purchasing processes.</li><li>Monitor vendor engagements and flag non-compliance risks.</li></ul><p><strong>Contract Management:</strong></p><ul><li>Oversee the full lifecycle of vendor contracts, including review and renewal of Master Service Agreements (MSAs), Statements of Work (SOWs), and change orders.</li><li>Support vendor negotiations to secure favorable terms aligned with organizational goals.</li><li>Identify opportunities to consolidate or renegotiate agreements for cost optimization.</li></ul><p><strong>Asset & Repository Management:</strong></p><ul><li>Maintain a centralized repository for all IT contracts, revisions, and Capital Authorization Requests (CARs).</li><li>Track capital and operational expenses related to procurement.</li><li>Develop reports for contract status, asset usage, and compliance metrics.</li></ul><p><strong>Stakeholder Collaboration:</strong></p><ul><li>Work closely with IT leadership to align procurement and contract strategies with business needs.</li><li>Provide subject matter expertise and guidance on best practices in IT contracting.</li><li>Report regularly on compliance, vendor performance, and procurement outcomes.</li></ul><p><strong>Risk Management & Reporting:</strong></p><ul><li>Identify and mitigate contract risks such as vague deliverables or unfavorable terms.</li><li>Monitor and report on KPIs such as contract timelines, compliance rates, and vendor effectiveness.</li></ul><p><br></p><p><strong>Additional Expectations:</strong></p><ul><li>Operates independently, with responsibility for executing procurement strategies and overseeing contract compliance.</li><li>Strong focus on cost savings, process improvement, and risk mitigation.</li><li>Builds and maintains collaborative relationships across IT, Finance, Procurement, and external partners.</li></ul><p><br></p>
  • 2025-10-02T15:18:54Z
Director, Data Analytics & Reporting
  • Florham Park, NJ
  • remote
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
  • 2025-09-18T17:58:45Z
SAP EWM Consultant
  • Brooklyn, NY
  • onsite
  • Contract / Temporary to Hire
  • 85.50 - 99.00 USD / Hourly
  • We are looking for a skilled SAP EWM Consultant to join our team in Brooklyn, New York. This role is a Contract-to-permanent position focused on supporting the functional configuration and business process alignment within Extended Warehouse Management (EWM) in an SAP S/4HANA Public Cloud implementation. The ideal candidate will bring a blend of functional expertise and technical knowledge to ensure seamless collaboration with integration teams and successful project delivery.<br><br>Responsibilities:<br>• Serve as the functional lead for SAP EWM within the SAP S/4HANA Public Cloud environment.<br>• Collaborate with business stakeholders to analyze warehouse processes, gather requirements, and design scalable solutions using SAP best practices.<br>• Configure, test, and support key business processes within the SAP EWM module.<br>• Provide technical insights into areas such as Fiori apps, APIs, and system integrations to ensure optimal system performance.<br>• Work closely with technical teams to troubleshoot and resolve issues related to development and integration.<br>• Manage data migration, cutover activities, and go-live support to ensure a smooth transition.<br>• Act as a subject matter expert in warehouse operations, particularly within industries like manufacturing or aerospace.<br>• Ensure alignment of business processes with SAP EWM functionalities to meet operational goals.<br>• Partner with cross-functional teams to validate solutions and maintain system efficiency.
  • 2025-09-16T14:59:20Z
Customer Service Representative
  • Rockleigh, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
  • 2025-09-15T21:04:33Z
Paralegal
  • Mahwah, NJ
  • onsite
  • Permanent
  • 90000.00 - 115000.00 USD / Yearly
  • <p>Our client, a research-led, innovative, global pharmaceutical company, is looking for a senior corporate paralegal to join their team in Elmwood Park, NJ. </p><p><br></p><p>• Draft, review, and revise non-disclosure, vendor, service, and commercial agreements and other legal and corporate documents under the direction and supervision of attorneys.</p><p>• Draft, review, and prepare contract templates.</p><p>• Draft, review, and revise legal presentations, training materials, and other legal documents. </p><p>• Research and analyze statutes, regulations and other legal resources.</p><p>• Gather information and conduct research relative to legal issues under the direction and supervision of attorneys.</p><p>• Issue and track litigation holds under the direction and supervision of attorneys.</p><p>• Maintain electronic records database and physical files for all correspondence, business contracts and agreements and litigations.</p><p>• Ensure contract database tracker (Excel worksheet) and relevant contracts are complete and up-to-date. </p><p>• Interface and coordinate with internal and external stakeholders on agreements, as needed.</p><p>• Serve as custodian of Legal Department records.</p><p>• Lead and manage the collection of required information and data for transparency reporting.</p><p>• Draft, file and maintain Legal Department documents and Board of Director resolutions, agendas, minutes, and other documents.</p><p>• Assist in process improvement and resource development to meet current and future needs of Legal Department.</p><p>• Collaborate regularly with attorneys and internal stakeholders for assigned projects to find solutions to routine legal issues.</p><p>• Attend Legal Department and cross functional team meetings and draft meeting minutes.</p><p>• Provide administrative support to attorneys in the Legal Department and to the Board of Directors, such as scheduling meetings, arranging travel, preparing expense reports, preparing meeting minutes, drafting correspondence, tracking legal training and other organizational tasks, obtaining documents and signatures, and other tasks as needed.</p><p>• Act as subject matter expert for current e-billing system.</p><p>• Proactively manage all invoices for compliance with outside counsel guidelines and approve invoices pertaining to legal matters and litigations, checking for accuracy, cost center coding, and cost containment, and ensure invoices are approved and paid on time.</p><p>• Prepare budget status reports monthly or as needed, pertaining to outside counsel/vendor expenses; analyze actual and projected costs vs. budgeted amounts, including breakdown of costs by product, vendor, and other applicable categories.</p><p>• Prepare ad hoc budget reports as needed (e.g., spend for a particular vendor for a particular time frame).</p><p>• Notarize documents.</p>
  • 2025-09-17T13:03:50Z
Sr. Software Engineer - Digital Technology
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 59.38 - 68.75 USD / Hourly
  • We are looking for an experienced Sr. Software Engineer to join our non-profit organization in New York, New York. In this Contract-to-permanent position, you will play a key role in designing, developing, and deploying innovative digital solutions. This role offers an opportunity to collaborate with diverse stakeholders, contribute to public-facing web platforms, and ensure the delivery of secure, scalable, and high-quality applications.<br><br>Responsibilities:<br>• Lead the design, development, testing, and deployment of both new and existing applications using modern programming languages and frameworks.<br>• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.<br>• Act as a technical expert for the organization’s public-facing web properties, ensuring best practices are followed.<br>• Conduct code reviews and provide mentorship and guidance to entry-level developers.<br>• Create and maintain APIs to enable seamless data integration with internal and external systems.<br>• Implement security measures and ensure applications meet performance, accessibility, and scalability standards.<br>• Troubleshoot and resolve complex issues to maintain the reliability of digital platforms.<br>• Utilize version control systems, such as Git, to manage code effectively and support deployment pipelines.<br>• Work with cloud platforms like AWS, Azure, or Google Cloud to implement DevOps practices.<br>• Stay updated on emerging technologies to continuously improve application architecture and performance.
  • 2025-09-30T13:04:15Z
Application Support Manager - Sap
  • Bridgewater, NJ
  • onsite
  • Contract / Temporary to Hire
  • 51.46 - 59.59 USD / Hourly
  • <p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
  • 2025-09-23T12:49:01Z
CFO
  • Garden City, NY
  • onsite
  • Permanent
  • 200000.00 - 250000.00 USD / Yearly
  • <p>We’re on the hunt for a forward-thinking <strong>Chief Financial Officer</strong> to lead the charge at a growing logistics company headquartered in NYC. This is more than a back-office role — we’re looking for a strategic partner to the executive team, someone who thrives in fast-paced environments and knows how to turn numbers into action.</p><p><br></p><p><strong>What You'll Own:</strong></p><ul><li>&#128161; <em>Strategy Meets Execution</em>: Set the financial roadmap and drive key business decisions alongside leadership</li><li>&#128202; <em>Reporting Excellence</em>: Lead the monthly/quarterly close and deliver financials that are timely, accurate, and GAAP-compliant</li><li>&#127974; <em>Audit & Compliance</em>: Own audit readiness and maintain strong relationships with external auditors</li><li>&#128218; <em>Technical Accounting</em>: Draft memos and lead resolution of complex accounting issues</li><li>&#129518; <em>FP& A Leadership</em>: Drive budgeting, forecasting, and modeling to support big-picture growth</li><li>&#129309; <em>Banking & Capital Strategy</em>: Manage lender relationships and debt strategies</li><li>&#129513; <em>M& A Playmaker</em>: Lead due diligence, valuations, and post-deal integration for acquisitions</li><li>&#127919; <em>Team Development</em>: Mentor and guide the Controller and growing finance team</li><li>&#128272; <em>Controls & Risk</em>: Implement financial controls and processes that scale</li><li>&#129516; <em>Cross-Functional Partner</em>: Collaborate with Ops, Sales, HR, and Tech to drive efficiency across the business</li></ul>
  • 2025-09-23T20:09:33Z
Assistant Project Manager (Healthcare)
  • Florham Park, NJ
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are seeking a Assistant Project Manager who is eager to learn, contribute across multiple functions, and grow within a dynamic IT environment. This role is ideal for someone who enjoys solving problems, working with data, and collaborating with cross-functional teams. Candidates who are interested in pursuing PMP certification are strongly encouraged to apply. </p><p><br></p><p>This is not a traditional PMO role focused solely on status reporting. Success in this position requires active involvement in project execution, technical understanding (especially <strong>SQL</strong>), and the ability to wear multiple hats.</p><p><br></p><p><br></p>
  • 2025-10-06T18:59:08Z
Director of Finance
  • New York, NY
  • onsite
  • Permanent
  • 200000.00 - 300000.00 USD / Yearly
  • <p><em>We are seeking an experienced </em><strong><em>Director of Finance</em></strong><em> to lead financial strategy and operations at our New York office. This is a high-impact leadership role responsible for driving revenue planning, budgeting, and financial forecasting while implementing modern tools and streamlining processes. You’ll work closely with senior leadership and a global finance team to shape and execute the financial vision of the firm.</em></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead budgeting, revenue planning, and forecasting to align with business goals.</li><li>Develop and execute multi-year strategic financial plans.</li><li>Drive improvements in financial reporting to deliver clear, actionable insights.</li><li>Identify and implement process improvements and tech-driven solutions—including AI tools—to boost efficiency.</li><li>Partner with global counterparts to ensure cohesive financial strategy across regions.</li><li>Use Power BI and other analytics tools to support business transformation.</li><li>Build, lead, and mentor a high-performing finance team across locations.</li><li>Oversee cash flow management to ensure financial health and operational resilience.</li><li>Act as a strategic advisor to senior leadership on financial planning and execution.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven leadership experience in a senior finance role, ideally within a professional services environment.</li><li>Strong background in budgeting, forecasting, and long-term financial planning.</li><li>Hands-on experience with financial systems and analytics platforms (e.g., Power BI).</li><li>Track record of implementing process improvements and digital transformation initiatives.</li><li>Excellent communication and leadership skills, with the ability to influence across all levels.</li><li>Bachelor’s degree in Finance, Accounting, or related field (MBA or CPA a plus).</li></ul><p><strong>Work Environment:</strong></p><ul><li>Hybrid model: 3 days/week in-office in Manhattan.</li><li>Fast-paced, collaborative, and results-oriented culture.</li></ul><p><br></p>
  • 2025-10-08T14:04:30Z
ERP/CRM Consultant
  • Brooklyn, NY
  • onsite
  • Contract / Temporary to Hire
  • 85.50 - 99.00 USD / Hourly
  • We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in designing, configuring, and optimizing ERP and CRM solutions to meet our organizational goals. This is a Contract-to-Permanent position within the manufacturing industry, offering significant opportunities for growth and development.<br><br>Responsibilities:<br>• Act as the primary subject matter expert on ERP/CRM systems, ensuring alignment with operational and business needs.<br>• Collaborate with stakeholders to gather and translate business requirements into effective technical solutions.<br>• Design, configure, and implement ERP/CRM modules, focusing on areas such as production planning, shop floor execution, and capacity planning.<br>• Integrate ERP/CRM systems with related modules to ensure seamless end-to-end workflows.<br>• Provide post-implementation support, including troubleshooting and system enhancements.<br>• Develop comprehensive training materials and deliver user training sessions to ensure effective system adoption.<br>• Partner with cross-functional teams to identify and implement opportunities for process improvement.<br>• Ensure best practices are followed in ERP/CRM system configurations and operations.<br>• Work closely with IT teams to meet project milestones and deliverables on time.
  • 2025-10-06T13:53:45Z
Marketing Manager
  • New York, NY
  • onsite
  • Permanent
  • 120000.00 - 125000.00 USD / Yearly
  • We are looking for a dynamic and experienced Marketing Manager to lead impactful campaigns for deposit products and credit cards. Based in New York, New York, this role offers an exciting opportunity to collaborate with cross-functional teams to drive strategic marketing initiatives and enhance brand presence. The ideal candidate will leverage insights, data, and creativity to deliver measurable results across multiple marketing channels.<br><br>Responsibilities:<br>• Develop comprehensive marketing and communication plans that align with organizational goals and values.<br>• Collaborate with leadership and marketing teams to strategize, manage, and execute key initiatives.<br>• Utilize data analytics and market research to inform and optimize marketing strategies, including segmentation and tracking studies.<br>• Lead a team of marketing specialists in creating and executing campaigns and materials.<br>• Drive efforts to support cross-selling, customer acquisition, retention, lead generation, and customer re-engagement.<br>• Oversee budgeting, forecasting, and monthly performance reporting for marketing activities.<br>• Maintain strong relationships with external vendors and consultants to ensure effective creative development and data-driven targeting.<br>• Manage day-to-day operations and ensure timely delivery of projects and campaigns.<br>• Lead special projects and perform additional duties as needed to support organizational priorities.
  • 2025-09-30T17:19:14Z
IT Manager
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 175000.00 USD / Yearly
  • <p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to oversee and optimize the IT operations of our organization. The ideal candidate will possess a strong background in Jack Henry technologies, extensive leadership experience in managing IT departments, and the ability to steer dynamic teams through multiple ongoing projects in a fast-paced environment. Additionally, the successful candidate will demonstrate financial acumen related to budget preparation, monitoring, and vendor negotiations.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong> Lead and manage an IT department with diverse teams, fostering collaboration, skill development, and accountability to achieve project milestones and deliverables.</li><li><strong>Jack Henry System Management:</strong> Utilize expertise in Jack Henry financial technology solutions to ensure proper implementation, maintenance, and optimization of systems supporting banking, credit union operations, financial transactions, and business process automation.</li><li><strong>Project Oversight:</strong> Coordinate and prioritize ongoing IT projects, ensuring timely completion while maintaining high standards of quality and performance.</li><li><strong>Budgeting & Financial Management:</strong> Prepare, track, and manage the department’s budget while optimizing costs through effective vendor negotiations.</li><li><strong>Strategy Development:</strong> Advise senior leadership on technology strategies to ensure scalability, security, and compliance with industry regulations.</li><li><strong>Vendor Relationship Management:</strong> Establish and maintain strong relationships with external vendors to maximize the organization’s return on investment.</li><li><strong>Problem Solving:</strong> Analyze and address IT challenges promptly while minimizing disruptions to workflows.</li><li><strong>Staff Training & Development:</strong> Upskill and motivate team members to bridge technology gaps and enhance expertise within the department.</li></ul>
  • 2025-09-18T12:24:16Z
Senior Director of Data Operations
  • Florham Park, NJ
  • onsite
  • Permanent
  • 175000.00 - 225000.00 USD / Yearly
  • <p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
  • 2025-09-19T19:04:31Z
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