We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a Contract-to-permanent opportunity, offering the chance to grow within a dynamic manufacturing environment. In this role, you will play a key part in ensuring excellent customer experiences through effective communication and coordination.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone and email.<br>• Process orders, quotes, and credit applications with accuracy and efficiency.<br>• Coordinate logistics for shipments and handle return processes as needed.<br>• Maintain and update customer records to ensure accurate and accessible information.<br>• Collaborate with internal teams to resolve issues and fulfill customer needs.<br>• Support sales and marketing initiatives by providing relevant customer insights.<br>• Address and resolve customer concerns to ensure satisfaction and loyalty.<br>• Manage inbound and outbound calls to assist with customer requests and follow-ups.<br>• Ensure compliance with company policies and procedures during all customer interactions.<br>• Provide general administrative support to the customer service department as required.
We are looking for an experienced Dispatcher to join our team on a long-term contract basis in Newport News, Virginia. In this role, you will manage service calls, coordinate technician schedules, and ensure customer needs are addressed efficiently and professionally. This position requires strong organizational skills, excellent communication abilities, and a commitment to maintaining high standards of customer service.<br><br>Responsibilities:<br>• Receive and dispatch service calls, ensuring a maximum two-hour response time and scheduling all requests within 24 hours.<br>• Conduct end-of-day follow-ups with customers regarding unscheduled service requests.<br>• Collaborate with the sales team to coordinate technician schedules for surveys related to potential new business.<br>• Create and manage work orders, verifying customer information and ensuring accurate cost coding for billing purposes.<br>• Maintain ongoing communication with customers, providing updates on technician status and addressing concerns promptly.<br>• Monitor technician locations during working hours and keep the dispatch board updated regularly.<br>• Schedule service and warranty/start-up requests, assigning technicians based on call specifics, skill level, and urgency.<br>• Follow up on unresolved items, such as rescheduling, to ensure timely resolution.<br>• Perform weekly reviews of open calls and validate that all calls are assigned and scheduled appropriately.<br>• Update customer portals as needed and take immediate action to resolve any customer concerns, involving other team members or supervisors when required.
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Chesapeake, Virginia. This opportunity offers the potential for long-term employment, and you will play a key role in supporting daily office operations and ensuring smooth communication across departments. This position is ideal for someone with strong organizational skills and a proactive approach to managing administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls professionally and direct them to the appropriate departments or individuals.</p><p>• Perform accurate data entry to maintain and update records and databases.</p><p>.• Look up and ordering parts for HVAC related supplies</p><p>• Organize, file, and retrieve documents to support smooth office operations.</p><p>• Coordinate schedules, appointments, and meetings to ensure efficiency.</p><p>• Provide administrative support to various teams, including preparing reports and correspondence.</p><p>• Monitor office supplies and place orders as needed to maintain inventory.</p><p>• Assist in maintaining a clean and organized workspace.</p><p>• Communicate effectively with team members to facilitate task completion.</p><p>• Respond promptly to inquiries and resolve minor issues to support daily operations.</p>
We are looking for an experienced Senior Staff Accountant to join our team in Toano, Virginia. In this role, you will oversee accounts payable and receivable, maintain accurate financial records, and ensure compliance with tax and regulatory requirements. You will be the sole accountant managing essential financial operations while collaborating with other team members to ensure seamless processes.<br><br>Responsibilities:<br>• Handle accounts payable and receivable processes, ensuring timely and accurate entries.<br>• Maintain detailed financial records and resolve any discrepancies.<br>• Oversee cash flow management and prepare financial reports for tax filings, including annual tax and 1099 reports.<br>• Manage multistate sales tax reporting and compliance, working closely with Avalara.<br>• Collaborate with the customer service/accounting team member on credit card coding, asset tracking, and subscription/license management.<br>• Ensure compliance with applicable accounting standards and regulations.<br>• Utilize Oracle NetSuite for financial operations and reporting.<br>• Perform month-end close activities, including journal entries and account reconciliations.<br>• Prepare and reconcile bank statements to maintain accurate financial data.<br>• Provide insights and recommendations to the company president based on financial analysis.
<p>We are looking for a dedicated administrator to provide tailored financial services to clients in Norfolk, Virginia. This role requires a meticulous individual with a strong background in bookkeeping or financial administration, exceptional organizational skills, and the ability to build positive client relationships. If you thrive in a collaborative environment and enjoy managing financial portfolios, this opportunity is designed for you.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and process bill payments while ensuring timely reconciliation of client accounts.</p><p>• Develop and deliver monthly and quarterly financial reports using tools such as Quicken and QuickBooks.</p><p>• Assist with annual tax-related tasks, including the preparation of forms such as 1099s and W-2s.</p><p>• Maintain direct communication with clients and their advisors to address inquiries and provide updates.</p><p>• Support administrative reporting needs and ensure accurate documentation of financial activities.</p><p>• Utilize financial software, including QuickBooks and Bill.com, to streamline workflows and transactions.</p><p>• Collaborate with team members to ensure a client-first approach in all portfolio management tasks.</p><p>• Monitor and manage asset allocations within client portfolios to meet their financial goals.</p>
We are looking for a detail-oriented Accounting Clerk to support a variety of financial tasks within our organization in Chesapeake, Virginia. The ideal candidate will bring expertise in managing accounts, reconciling data, and ensuring compliance with financial regulations. This role requires a proactive approach to problem-solving and strong communication skills to address diverse customer needs.<br><br>Responsibilities:<br>• Oversee and coordinate accounting tasks for complex accounts across multiple programs.<br>• Distribute and manage workloads effectively, while providing on-the-job training to team members.<br>• Apply foundational accounting principles and ensure compliance with appropriation laws and procurement regulations.<br>• Reconcile financial data, identify discrepancies, and make necessary adjustments to maintain accuracy.<br>• Respond to inquiries from a diverse customer base, providing clear and comprehensive solutions.
We are looking for a Front Desk Coordinator to join our team in Suffolk, Virginia. In this role, you will be the first point of contact for visitors and calls, ensuring smooth day-to-day operations of the front desk. This is a Contract to permanent position, offering an excellent opportunity for long-term career growth.<br><br>Responsibilities:<br>• Greet and assist visitors, providing a welcoming and organized environment.<br>• Answer and manage incoming phone calls promptly and courteously.<br>• Maintain accurate filing systems to ensure easy access to records.<br>• Organize and coordinate daily administrative tasks to support office operations.<br>• Utilize Microsoft Excel to manage basic data entry and reporting tasks.<br>• Keep the reception area clean and organized at all times.<br>• Collaborate with other departments to ensure seamless communication and workflow.<br>• Handle incoming mail and deliveries efficiently.<br>• Schedule and confirm appointments as needed.
<p>We are a well-established contracting organization seeking a full-time Construction Project Manager to become an essential part of our team. This position oversees electrical construction projects across multiple locations, with a focus on industrial, commercial, and infrastructure-based projects. If you're a seasoned professional with strong project management skills and expertise in electrical construction, we encourage you to apply! This role offers the opportunity to grow and lead alongside a dedicated management team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as a professional representative of the company in all communications (phone, email, and in-person).</li><li>Foster positive responses to conflicts and promote efficient resolutions.</li><li>Manage assigned projects by overseeing budgets, schedules, safety compliance, quality goals, and client satisfaction.</li><li>Collaborate with engineers, clients, and other stakeholders to ensure successful project execution.</li><li>Support field leadership by coordinating materials, subcontractors, and equipment.</li><li>Obtain contractor bids for material and equipment scopes of work.</li><li>Work with procurement teams to source necessary goods and services.</li><li>Plan and adjust timelines in a dynamic construction and installation environment while optimizing resources and budgets.</li><li>Conduct site visits to monitor progress, attend meetings, evaluate QA/QC, and ensure safety standards are met.</li><li>Perform post-project reviews to identify areas for improvement.</li><li>Assemble turnover documentation in alignment with project specifications.</li></ul><p><br></p>
<p>We are looking for an experienced Assurance Manager to lead assurance services for our firm in Virginia Beach, Virginia. In this role, you will oversee engagement planning, provide technical guidance, and foster client relationships while maintaining the highest standards of service. You will also play a key role in growing our assurance practice and mentoring team members.</p><p><br></p><p>Responsibilities:</p><p>• Direct engagement planning, execution, and delivery of financial statements with precision and adherence to assurance standards.</p><p>• Manage relationships with internal and external stakeholders, ensuring clear communication and professionalism.</p><p>• Provide expert guidance to clients on technical accounting changes and compliance requirements.</p><p>• Lead and develop engagement teams by offering mentorship, training, and performance feedback.</p><p>• Drive business development initiatives to expand the assurance practice and build a robust referral network.</p><p>• Ensure the effective implementation of assurance methodologies and best practices across all engagements.</p><p>• Collaborate with firm leadership to align assurance services with overall business goals.</p><p>• Review and analyze financial statements to ensure accuracy and compliance with regulatory standards.</p>
