11 results for Customer Service in Norfolk, VA

Inside Sales Representative

Virginia Beach, VA
onsite
Contract / Temporary to Hire
25.00 - 32.00 USD / Hourly
We are looking for an Inside Sales Representative to join our team in Virginia Beach, Virginia. This Contract to permanent position offers an exciting opportunity to support various sales and operational functions, including order management, customer service, and inventory coordination. The ideal candidate will have strong analytical skills and a proactive approach to problem-solving, ensuring seamless communication between departments and customers. Responsibilities: • Process and manage customer orders with accuracy, ensuring timely fulfillment and delivery. • Coordinate production schedules, inventory availability, and delivery timelines to meet customer expectations. • Handle shipment issues, including tracking lost or damaged goods and managing returns. • Analyze and approve pricing requests while evaluating cost structures and margin impacts. • Generate and maintain competitive pricing reports to support sales strategies. • Oversee new account applications, verify creditworthiness, and maintain accurate account records. • Address customer concerns, including complaints, disputes, and return logistics, with a focused and solution-oriented approach. • Monitor consignment inventory and reconcile discrepancies to ensure accurate reporting. • Support accounts receivable processes by assisting with past-due balances and customer portal uploads. • Collaborate with Territory Sales Managers to prepare profitability analyses and sales activity reports.
2026-04-02T18:43:43Z

Insurance Premium Specialist

Virginia Beach, VA
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for an experienced Insurance Premium Specialist to join our team in Virginia Beach, Virginia. In this long-term contract position, you will play a crucial role in managing insurance billing processes, ensuring accurate account reconciliation, and providing outstanding customer service. This opportunity is ideal for professionals with a strong accounting background and excellent communication skills. Responsibilities: • Process and reconcile insurance premiums to ensure accuracy and compliance with financial standards. • Communicate with customers to provide clear explanations of billing details and resolve inquiries effectively. • Perform detailed account reconciliations to maintain accurate financial records. • Collaborate with internal teams to address discrepancies and improve billing processes. • Ensure timely and accurate completion of all billing functions. • Monitor and report on account activities and discrepancies to relevant stakeholders. • Assist in maintaining accounting records and documentation for audits and compliance purposes. • Provide exceptional customer service by addressing client concerns and ensuring satisfaction. • Review and analyze financial data related to insurance premiums. • Identify opportunities for process improvements within the accounting and billing functions.
2026-03-25T18:04:13Z

Accounting Specialist

Virginia Beach, VA
onsite
Temporary
18.21 - 23.00 USD / Hourly
We are looking for an experienced Accounting Specialist to join our team in Virginia Beach, Virginia. This long-term contract position offers the opportunity to work within a dynamic healthcare organization, assisting with key financial operations and customer interactions. If you have a strong background in accounting and enjoy problem-solving, this role is an excellent fit. Responsibilities: • Reconcile insurance premium payments and ensure accurate record-keeping. • Communicate with customers to provide clear explanations of their billing statements and resolve inquiries. • Perform daily accounting tasks, including managing accounts payable and receivable. • Investigate and resolve discrepancies in financial records or customer accounts. • Collaborate with internal teams to ensure timely and accurate processing of financial transactions. • Prepare and maintain detailed reports on billing and reconciliation activities. • Support audits by organizing and providing necessary documentation. • Monitor compliance with company policies and financial regulations. • Identify opportunities to improve efficiency in billing and reconciliation processes.
2026-03-25T17:58:44Z

Inside Sales Representative

Chesapeake, VA
onsite
Contract / Temporary to Hire
17.41 - 18.00 USD / Hourly
We are looking for an Inside Sales Representative in Chesapeake, Virginia, to join our team on a contract with the potential for a long-term position. In this role, you will play a pivotal part in driving sales success by engaging with customers, identifying their needs, and providing tailored solutions. This Inside Sales Representative position offers an excellent opportunity to collaborate with a dynamic sales team, utilize digital tools for customer interactions, and contribute to building strong, lasting relationships. Responsibilities:• Respond to inbound customer inquiries by identifying their needs and recommending suitable solutions to minimize downtime.• Partner with Outside Account Executives to coordinate sales efforts and activities for shared accounts.• Conduct product presentations and demonstrations using web platforms and tools like Microsoft Teams.• Generate detailed sales quotes, pricing information, and terms using the point-of-sale system.• Maintain accurate customer records and document interactions within the CRM system.• Convert inbound leads into actionable sales opportunities to meet and exceed targets.• Arrange and coordinate customer training sessions as required.• Resolve customer concerns related to delivery, objections, or issues to ensure satisfaction.• Build strong relationships with customers and prepare reports on business transactions.• Participate in trade shows and manufacturer training sessions to stay updated on industry trends.
2026-04-02T14:34:05Z

Administrative Technician

Newport News, VA
onsite
Temporary
17.10 - 19.80 USD / Hourly
We are looking for a detail-oriented Administrative Technician to join our team on a long-term contract basis in Newport News, Virginia. This role is vital in supporting court-related cases and ensuring the efficient delivery of services to clients, legal staff, and judges. If you thrive in a fast-paced environment and possess strong organizational skills, we encourage you to apply. Responsibilities: • Provide administrative support to Court Services staff, ensuring timely responses to legal professionals, including judges. • Manage filing systems, organize documents, and create forms to streamline processes. • Respond promptly to multiple requests while maintaining a sense of urgency and professionalism. • Perform accurate data entry and prepare essential documents, ensuring attention to detail. • Handle inbound calls, manage calendars, and coordinate scheduling to maintain operational efficiency. • Maintain confidentiality while working with sensitive documents and client information. • Assist with court-related filings and ensure all paperwork adheres to required standards. • Deliver excellent customer service by clearly communicating timelines and necessary steps to clients involved in court processes.
2026-03-24T15:03:53Z

Accounting Clerk

Chesapeake, VA
onsite
Temporary
18.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Accounting Clerk to join our team. In this long-term contract role, you will play a key part in supporting local government operations by handling tax payments and providing excellent customer service. This position is ideal for candidates with accounting knowledge or prior experience in municipal settings. Responsibilities:• Process and record tax payments, including cash and credit card transactions, with accuracy.• Handle inquiries from customers regarding personal property and real estate taxes.• Ensure timely and efficient data entry of payment information into the system.• Communicate effectively with customers to provide assistance and resolve payment-related issues.• Maintain organized records of invoices and transactions for reporting purposes.• Collaborate with team members to ensure compliance with municipal accounting standards.• Assist in preparing documentation for audits and financial reviews.• Stay updated on local tax regulations to provide accurate information to customers.• Identify and escalate discrepancies or issues in payment processing.• Support other administrative tasks as needed within the department
2026-04-01T14:13:47Z

Operations Manager

Suffolk, VA
onsite
Permanent
75000.00 - 90000.00 USD / Yearly
We are looking for an experienced Operations Manager to oversee activities at a dynamic service yard in Suffolk, Virginia. This role is ideal for someone who excels at managing heavy equipment services, optimizing workflows, and leading a talented team. The successful candidate will focus on maintaining high standards of safety, quality, and operational efficiency. Responsibilities: • Direct and manage day-to-day site operations, including scheduling, installations, and workflow coordination. • Monitor and achieve production goals for equipment handling, service efficiency, and storage. • Oversee staffing, training, and development initiatives for technicians and yard personnel. • Implement strategies to improve operational processes and reduce downtime. • Ensure all work adheres to technical specifications and safety regulations. • Organize and maintain inventory, site layout, and equipment readiness. • Track and analyze key performance indicators (KPIs) to assess operational effectiveness. • Manage cost controls to align with financial performance targets. • Support operations at other sites when needed and assist with the setup of new locations.
2026-04-02T19:38:41Z

Financial Analyst

Virginia Beach, VA
onsite
Temporary
27.71 - 32.09 USD / Hourly
We are looking for a skilled Financial Analyst to join our team in Virginia Beach, Virginia. This is a long-term contract position that requires expertise in financial analysis and reporting to support business operations and decision-making. The ideal candidate will have a strong ability to interpret data, resolve issues, and provide valuable insights to improve analytics solutions. Responsibilities: • Develop, maintain, and enhance analytics and reporting deliverables to meet customer needs. • Serve as a subject matter expert on customer data, metrics, and reports to provide actionable insights. • Address and resolve issues related to deployed analytics solutions in a timely manner. • Conduct financial modeling and variance analysis to support business objectives. • Provide training and expert support for customer self-service tools and analytics platforms. • Perform ad hoc financial analysis to assist in strategic decision-making. • Utilize data mining techniques to identify trends and opportunities within financial data. • Collaborate with stakeholders to ensure data accuracy and relevance in reporting. • Leverage Microsoft SQL Server to manage and analyze large datasets effectively.
2026-03-25T17:58:44Z

Marketing Manager

Chesapeake, VA
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
The Marketing Manager is responsible for developing and executing strategic marketing initiatives that drive brand awareness, customer engagement, and revenue growth. This role requires a blend of creativity, analytical thinking, and leadership to manage campaigns across multiple channels. Essential Functions • Develop and refine company-wide marketing strategies, objectives, and long-range plans.• Lead creation of value propositions for product lines by translating customer needs and operational benefits into differentiated market positioning.• Build deep market understanding by collaborating closely with sales, product, and operations teams to assess customer needs, competitive dynamics, and growth opportunities.• Drive growth of existing products by identifying distribution channels, analyzing market size and volume potential, and providing data-backed customer targeting recommendations.• Plan and execute promotional and advertising programs aligned with Sales & Marketing strategies.• Monitor industry trends, market conditions, regulatory changes, and new product introductions to identify opportunities and forecast market potential.• Maintain competitive intelligence on current and emerging competitors.• Oversee development of sales and marketing collateral, including presentations, brochures, and product guides.• Oversee marketing calendars, budgets, and vendor relationships.• Develop and execute marketing strategies that align with company goals, often across multiple channels such as digital, social, email, and events.• Develop strategies, pricing programs, and product offerings for website sales and online promotions.• Lead planning and execution of tradeshow, exhibit, and sponsorship programs.• Represent the company at major national and international trade shows; manage booth setup, teardown, and logistics, including occasional material pickup from shipping carriers.• Supervise and support the day-to-day activities of the Samples Assistant.
2026-03-13T13:58:44Z

Tax Preparer

Portsmouth, VA
onsite
Temporary
22.80 - 26.40 USD / Hourly
We are looking for an experienced Tax Preparer to join our team in Portsmouth, Virginia. In this role, you will utilize your expertise in individual tax return preparation to deliver accurate and efficient services to our clients. This position requires a strong understanding of tax regulations. Responsibilities:• Prepare and file individual tax returns accurately and efficiently.• Review financial records and documentation to ensure compliance with tax laws.• Utilize Tax Software to manage and process tax filings.• Identify potential deductions and credits to optimize tax benefits for clients.• Conduct thorough audits of client tax information to verify accuracy.• Communicate with clients to gather necessary financial data and answer tax-related inquiries.• Stay updated on changes in tax laws and regulations to provide informed advice.• Collaborate with team members to address complex tax situations.• Ensure timely submission of all tax documents to meet deadlines.• Maintain confidentiality and security of sensitive client information.
2026-03-18T17:38:42Z

Digital Marketing Specialist

Virginia Beach, VA
remote
Temporary
38.00 - 44.00 USD / Hourly
Robert Half’s client is expanding its aviation workforce pipeline and investing heavily in hiring and training the next generation of aircraft maintenance professionals including individuals pursuing their A& P license. To support this growth, we’re seeking a data‑driven Performance Marketing Specialist/Manager to partner closely with the Talent team and accelerate hiring, training enrollment, and candidate engagement across the aviation maintenance ecosystem.This role blends analytics, paid media strategy, and talent marketing. You’ll build and optimize campaigns that attract aspiring mechanics, experienced technicians, and candidates interested in A& P certification pathways. If you love using data to drive decisions and want to directly impact workforce development in a high‑growth industry, this is a standout opportunity. What You’ll DoPerformance Marketing & Paid Media<ul><li>Develop and manage paid media campaigns across paid search, paid social, display, and retargeting.</li><li>Build targeted funnels for aviation maintenance candidates at all levels — entry‑level, A& P students, licensed mechanics, and upskilling programs.</li><li>Optimize campaigns for cost‑per‑lead, conversion rate, and applicant quality.</li><li>Test new channels and creative approaches to reach niche aviation audiences.</li></ul>Analytics & Reporting<ul><li>Own performance dashboards and reporting across all marketing channels.</li><li>Analyze campaign data to identify trends, bottlenecks, and opportunities.</li><li>Partner with Talent Acquisition to forecast hiring needs and adjust marketing strategies.</li><li>Track ROI, lead quality, and conversion metrics from first click to hire.</li></ul>Talent Marketing & Brand Growth<ul><li>Collaborate with the Talent team to build messaging that resonates with aviation mechanics, trainees, and A& P candidates.</li><li>Support campaigns promoting training programs, apprenticeships, and A& P certification pathways.</li><li>Work with creative teams to develop compelling ads, landing pages, and content.</li><li>Strengthen the employer brand within the aviation maintenance community.</li></ul>Cross‑Functional Collaboration<ul><li>Partner with recruiters, workforce development leaders, and training program managers.</li><li>Align marketing strategies with hiring goals, class start dates, and certification timelines.</li><li>Share insights with leadership to guide investment in talent pipelines.</li></ul>
2026-03-26T19:53:40Z