We are looking for a dedicated Administrative Assistant to support daily operations and ensure a smooth experience for our team and clients. This long-term contract position is based in Chatham, New Jersey, and offers the opportunity to contribute to a dynamic work environment while honing your organizational and communication skills.<br><br>Responsibilities:<br>• Welcome visitors and clients warmly, creating a detail-oriented and friendly atmosphere.<br>• Provide accurate and timely information to prospective and current residents.<br>• Organize and maintain office files and documentation related to property management.<br>• Monitor office inventory and place orders for supplies as needed.<br>• Collaborate with the maintenance team to process and follow up on resident work orders.<br>• Manage and update the waitlist, including sending out relevant correspondence.<br>• Conduct daily property inspections to ensure cleanliness, organization, and proper upkeep.<br>• Handle inbound calls and direct inquiries to the appropriate departments.<br>• Perform additional administrative tasks as assigned to support overall operations.
<p>We are looking for an experienced Accounts Receivable Supervisor to join our team in the Somerset, New Jersey area. This position offers an exciting opportunity to lead a team while ensuring accuracy and efficiency in financial operations. The ideal candidate will bring strong leadership capabilities, technical expertise, and a commitment to improving processes within the accounting function.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and mentor a team of three accounts receivable professionals to ensure high performance and collaboration.</p><p>• Manage month-end close processes, including preparation of balance sheet reconciliations and financial reporting.</p><p>• Approve rebate claims and monitor accounts receivable activities to maintain accuracy and compliance.</p><p>• Handle accruals and recovery of disputes, ensuring timely resolution and documentation.</p><p>• Serve as the primary contact for internal and external audits, providing necessary documentation and support.</p><p>• Track financial performance against budgets and provide recommendations for process or systems improvements.</p><p>• Ensure timely and accurate reporting to support organizational decision-making and compliance.</p><p>• Identify and implement strategies to enhance efficiency and accuracy in accounts receivable operations.</p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Bridgewater, New Jersey. In this role, you will provide essential clerical support to a fast-paced department, ensuring efficient operations and seamless coordination. If you thrive in a dynamic environment and have strong organizational skills, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks such as preparing agendas, handling correspondence, and managing documentation.</p><p>• Answer and direct incoming calls professionally, providing a positive experience for callers.</p><p>• Schedule and coordinate meetings, appointments, and events using calendar management tools.</p><p>• Utilize Microsoft Word, Excel, and Outlook to create, edit, and organize documents and communications.</p><p>• Assist in the preparation of reports and presentations as needed.</p><p>• Handle data entry tasks with precision and attention to detail.</p><p>• Support special projects and ad hoc tasks as assigned to meet departmental goals.</p><p>• Maintain organized records and ensure timely retrieval of information.</p><p>• Collaborate with team members to streamline workflows and improve efficiency.</p><p>• Provide exceptional support to ensure departmental operations run smoothly.</p>
<p>We are looking for a detail-oriented Mail Associate to support daily mailroom operations in New York, NY This Contract position involves managing the distribution and delivery of mail and packages while ensuring compliance with policies and regulations. If you thrive in a fast-paced environment and enjoy working independently, this role is a great fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Sort incoming mail and packages, including USPS, FedEx, and other special deliveries, ensuring accuracy and timeliness.</p><p>• Deliver mail and packages to departments, individuals, or designated drop-off points, including handling urgent or rush items.</p><p>• Process outgoing mail by preparing and stamping items using postage equipment according to established policies.</p><p>• Prepare certified, registered, insured, and other specialized mailings as required.</p><p>• Collect outgoing mail from designated areas and ensure timely dispatch.</p><p>• Maintain accurate logs and records of all incoming and outgoing mail to ensure proper tracking.</p><p>• Handle sensitive and confidential documents with discretion and professionalism.</p><p>• Train new team members on mailroom procedures and organizational policies.</p><p>• Communicate effectively with managers and clients regarding deadlines, issues, or special requests.</p><p>• Lift and transport packages weighing up to 50 pounds regularly and perform duties while standing for extended periods.</p>
<p>We are partnering with an insurance company seeking a detail-oriented <strong>Underwriting Program Associate</strong> to join their team on a <strong>contract to perm basis</strong> in <strong>Somerset County, New Jersey</strong>. This role involves supporting our Commercial Insurance operations, with a focus on the middle-market construction sector. As part of our team, you will engage in underwriting and operational activities, ensuring accuracy, efficiency, and collaboration with internal and external partners. This role is <strong>FULLY ONSITE.</strong></p><p><br></p><p><strong>Job hours</strong>-8:30am-5:00pm flexible 30-minute lunch; 40 hour work week.</p><p><br></p><p><strong>Underwriting Program Associate Responsibilities:</strong></p><p>• Manage the monthly General Liability bordereau process, ensuring timely and accurate completion.</p><p>• Facilitate daily communication with operations and underwriting teams to support seamless collaboration.</p><p>• Coordinate and process Excess newlines and renewals, including accurate data entry into relevant systems.</p><p>• Maintain and update rate metrics for reporting and analysis purposes.</p><p>• Organize and store policy documentation in electronic files, ensuring records are accurate and accessible.</p><p>• Address and coordinate workers' compensation criticisms in partnership with relevant teams.</p><p>• Provide necessary data to the processing center for accurate booking of reinsurance transactions.</p><p>• Support User Acceptance Testing for workers' compensation systems to validate functionality and performance.</p><p>• Collaborate with the collections team to resolve premium discrepancies efficiently.</p><p>• Track large deductible policies and associated claims activity to ensure proper management.</p>
We are looking for a dedicated Human Resources (HR) Assistant to join our team in Morristown, New Jersey. This Contract-to-permanent position offers an exciting opportunity to contribute to both HR and administrative functions within a dynamic and personality-driven workplace. The role involves managing HR responsibilities for a team of 56 employees and supporting administrative tasks to ensure smooth operations.<br><br>Responsibilities:<br>• Process payroll on a biweekly basis and oversee tax filings while addressing employee inquiries.<br>• Administer day-to-day employee benefits, including managing third-party services such as 401(k) plans.<br>• Post job openings approximately 4-5 times per year and assist with recruitment tasks.<br>• Update organizational handbooks and maintain accurate documentation.<br>• Handle administrative tasks such as inventory management and office maintenance.<br>• Support onboarding processes and ensure compliance with HR policies.<br>• Manage HRIS systems and maintain employee records.<br>• Coordinate background checks and assist in employee relations matters.<br>• Provide assistance with organizational management tasks to enhance internal operations.
<p>A manufacturing client based in Fairfield, NJ is currently seeking a Cost Accounting Consultant on a project basis to help with formalizing, modernizing, and streamlining their cost accounting processes. This role may evolve into a full-time position depending on company business volume, and potential for ongoing management of the Cost Accounting function. The Cost Accounting Consultant will initially focus on assessing the current state of operations, including evaluating the firm's manual cost accounting process. The Cost Accounting Consultant will then work with the CFO to implement either a Standard Costing or Average Costing process. Recent experience working on the MS Dynamics platform is also strongly preferred as the client is in the process of upgrading their ERP. Prior experience in the manufacturing sector is required, as is deep experience with Cost Accounting. The ability to work in a firm with custom products and multiple plants is also helpful.</p><p> </p><p>If you are interested in applying for this project-based Cost Accounting Consulting role, please contact David Serrano at Robert Half Management Resources (551-307-0316 or david.serrano@roberthalf.).</p>
We are looking for a dedicated Processing Center Specialist to join our team in New York, New York. This is a contract position requiring someone who is detail-oriented, a quick learner, and comfortable working in a dynamic mailroom environment. The role involves physical document digitization and organization, ensuring accuracy and efficiency in mail processing.<br><br>Responsibilities:<br>• Retrieve mail from storage areas and prepare it for processing.<br>• Organize and label mail to ensure smooth workflow.<br>• Open physical documents and scan them using specialized equipment.<br>• Handle buckets of mail and lift items weighing up to 20 pounds as part of daily operations.<br>• Maintain a high level of organization and attention to detail while sorting and processing mail.<br>• Operate scanning technology effectively to digitize documents quickly and accurately.<br>• Work on-site three days a week, ensuring all tasks are completed within designated hours.<br>• Follow established procedures to maintain the accuracy and efficiency of mail processing.<br>• Collaborate with team members to meet daily processing goals.<br>• Ensure all equipment and workspaces are properly maintained and functional.
The salary for this position is 77,000 - 87,000. <br> Benefits: The opportunity to work in a growing, innovative environment within the pharmaceutical industry. detail oriented growth and development in a compliance-focused team. Competitive compensation and benefits package <br> We are looking for a dedicated Associate to play a key role in ensuring compliance with quality and regulatory standards within the pharmaceutical industry. Based in Basking Ridge, New Jersey, this position offers an exciting opportunity to contribute to the delivery of high-quality generic pharmaceutical products. The role is ideal for individuals passionate about maintaining regulatory excellence and driving quality management initiatives. <br> Responsibilities: • Ensure adherence to FDA Good Manufacturing Practices (GMP) and other regulatory standards within the pharmaceutical manufacturing process. • Collaborate with cross-functional teams to implement and maintain quality management systems. • Conduct regular audits and inspections to monitor compliance with established protocols and industry regulations. • Provide support in the preparation and submission of regulatory documentation to relevant authorities. • Identify areas for improvement in quality processes and recommend actionable solutions. • Work closely with internal stakeholders to address compliance issues and implement corrective actions. • Stay updated on changes in regulatory requirements and ensure policies and procedures reflect the latest standards. • Assist in training team members on quality and compliance-related topics to promote awareness and adherence. • Contribute to the development and review of quality assurance documentation, including SOPs and guidelines. • Support the resolution of quality-related challenges to maintain product integrity and customer satisfaction.
We are offering an exciting opportunity for a Sr. Accountant in the distribution industry, based in Hartford, Connecticut. The primary function of this role is to maintain and analyze financial records and reports, process transactions, and work with internal and external stakeholders to ensure financial accuracy and compliance. <br><br>Responsibilities:<br>• Accurately process and record transactions in accordance with GAAP<br>• Maintain and analyze budget reports and data<br>• Prepare and analyze bank reconciliations, including credit card and corporate transactions<br>• Assist in the preparation of monthly P& L packages for management distribution<br>• Examine and analyze accounting records, financial statements, and other financial reports to assess accuracy and completeness<br>• Collaborate with internal departments and external auditors<br>• Report to management on company issues, conflicts, and finances<br>• Balance sheet reconciliations and financial report generation<br>• Participate in acquisition training and implementation<br>• Perform other duties as assigned.
<p>Are you an organized, detail-oriented professional with a passion for administrative excellence? Our client is seeking an <strong>Administrative Assistant</strong> to join their dynamic team! In this role, you will provide vital support to the organization, ensuring that daily operations run smoothly while contributing to an efficient and positive work environment.</p><p><strong>Key Responsibilities</strong>:</p><ul><li>Manage and organize schedules, appointments, and meetings, including arranging conference calls and preparing meeting materials</li><li>Handle incoming and outgoing communications, including emails, letters, and phone calls, with professionalism and discretion.</li><li>Maintain and update records, files, and databases to ensure accuracy and accessibility </li><li>Assist with preparing reports, presentations, and correspondence for management and team members.</li><li>Support event planning and coordination as needed, such as meetings, company gatherings, and employee engagement activities.</li><li>Perform general office duties, including ordering supplies, managing inventory, and ensuring office equipment is operational</li><li>Collaborate with various departments to support key administrative projects and processes.</li></ul><p><br></p>
<p>We are offering an exciting opportunity in the Wholesale Distribution industry, specifically for a Network Administrator. As a Network Administrator, you'll be involved in a variety of tasks, including network and security management, database administration, and other duties involving IT asset management and compliance.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Overseeing network security, including the development and maintenance of network configurations.</p><p>• Handling network performance issues and ensuring accessibility for users.</p><p>• Implementing network security controls as needed.</p><p>• Managing site-to-site VPNs as part of the network and security tasks.</p><p>• Installation, configuration, and maintenance of DBMS such as MySQL, SQL Server, Progress, and Oracle.</p><p>• Conducting regular database backups, recovery, and maintenance to ensure data integrity.</p><p>• Monitoring database performance and optimizing queries to enhance efficiency.</p><p>• Implementing and overseeing database security measures.</p><p>• Troubleshooting any database-related issues and providing technical support for users.</p><p>• Participating in Help Desk Operations, including supervision, scheduling, and remediation actions.</p><p>• Managing IT assets, including hardware, software, and equipment.</p><p>• Ensuring compliance with software licensing, policies, and procedures.</p><p>• Keeping up with emerging products, services, and protocols to assess potential installation and/or impact.</p>
<p><strong>Senior Accountant - Private Equity. Generous bonus and carry.</strong></p><p><br></p><p>Our client is in search of a Sr. Accountant to become an integral part of their team based in Stamford, Connecticut. The role is the right hand to the Controller, and assists with management accounting, fund accounting, and fund operations. The established firm is known for a positive, professional team environment; taking care of their people; and a generous compensation package including possible carry. For immediate consideration email your resume to austin.royle@roberthalf.</p>
We are looking for an experienced Director of Marketing & eCommerce to lead our digital strategy and drive growth for our retail business in Teaneck, New Jersey. This role is ideal for a visionary leader passionate about marketing innovation and eCommerce excellence. The ideal candidate will oversee campaigns, enhance brand visibility, and optimize online experiences to expand our company's reach.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing strategies to enhance brand awareness and customer engagement.<br>• Manage and optimize digital advertising campaigns across platforms, including Google AdWords and Facebook Insights.<br>• Oversee eCommerce operations, ensuring seamless user experiences and maximizing online sales.<br>• Utilize Google Analytics and CRM tools to analyze data, track performance, and inform decision-making.<br>• Lead campaign planning and execution, ensuring alignment with business objectives and target audiences.<br>• Collaborate with cross-functional teams to create impactful marketing collateral and content.<br>• Monitor market trends and competitor activities to identify opportunities and refine strategies.<br>• Drive innovation in digital marketing and eCommerce practices to maintain a competitive edge.<br>• Manage budgets effectively, allocating resources to maximize ROI.<br>• Provide leadership and mentorship to the marketing team, fostering growth and development.
<p>Are you looking to grow your career in a fast-paced, professional setting? Our client is seeking a highly organized and motivated <strong>Office Assistant</strong> to support daily administrative operations and keep their office running smoothly. If you excel at multitasking, problem-solving, and attention to detail, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As an Office Assistant, your duties may include:</p><ul><li><strong>Administrative Support:</strong> Perform clerical tasks such as answering phones, managing schedules, and maintaining office supplies inventory.</li><li><strong>Document Management:</strong> Prepare, file, and distribute documents while ensuring accuracy and confidentiality.</li><li><strong>Data Entry:</strong> Accurately enter and update information in company databases and spreadsheets.</li><li><strong>Communication Support:</strong> Route correspondence, create reports, and assist in drafting professional emails or letters.</li><li><strong>Customer Interaction:</strong> Greet visitors and provide exceptional customer service, whether in-person, over the phone, or via email.</li><li><strong>Meeting Organization:</strong> Coordinate meetings, conferences, and team events, including preparing agendas and taking meeting minutes.</li><li><strong>General Office Duties:</strong> Maintain a clean and organized workspace and take on various ad hoc tasks as needed. </li></ul><p><br></p>
<p>We are looking for an experienced Sr. Accounts Receivable Specialist to oversee and optimize the accounts receivable processes in a dynamic and fast-paced environment. This role offers the opportunity to manage key financial operations, collaborate with cross-functional teams, and contribute to process improvements. The position is based in Princeton, New Jersey, and provides a pathway for growth within a supportive team.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the end-to-end accounts receivable cycle, including client invoicing, electronic billing submissions, and payment collection.</p><p>• Ensure all billing activities align with client contracts and are completed accurately and on time.</p><p>• Collaborate with project managers and client service teams to address and resolve billing discrepancies.</p><p>• Monitor outstanding accounts and take proactive measures to maintain a steady cash flow.</p><p>• Enhance the efficiency and accuracy of e-billing systems and processes.</p><p>• Prepare and support accounts receivable reports, reconciliations, and month-end close tasks.</p><p>• Identify and implement opportunities to improve workflows and optimize department operations.</p>
We are looking for an experienced Database Administrator to join our team in New Haven, Connecticut. This is a long-term contract position within the life insurance industry, offering the opportunity to work on critical database systems and contribute to the optimization of data management processes. The ideal candidate will possess strong technical expertise and a commitment to ensuring the reliability and performance of database environments.<br><br>Responsibilities:<br>• Manage the full lifecycle of database administration, focusing primarily on DB2 Z/OS and DB2 environments.<br>• Utilize tools and applications such as DB2, SQL Server, Snowflake, and VI Editor (Linux) to perform database management tasks.<br>• Develop and maintain stored procedures and scripts in relational database environments.<br>• Implement performance tuning techniques to optimize database operations and ensure system efficiency.<br>• Schedule and monitor database processes using Cron scheduling and other relevant tools.<br>• Collaborate with cross-functional teams to support database requirements and resolve technical challenges.<br>• Leverage tools like Mainview and other mainframe editors to maintain and monitor database systems.<br>• Ensure data integrity and security across all platforms, adhering to organizational policies.<br>• Provide technical expertise in Azure SQL Database, MySQL, and Microsoft SQL for ongoing projects.
<p>We are looking for a detail-oriented Billing Clerk to join our team in Forest Hills, New York. This is a long-term contract position within the healthcare sector, offering an opportunity to contribute to essential billing operations. The ideal candidate will possess strong organizational skills and a solid understanding of electronic medical records (EMR).</p><p><br></p><p>Responsibilities:</p><p>• Process billing statements and invoices with accuracy and efficiency.</p><p>• Ensure compliance with healthcare industry regulations and organizational guidelines.</p><p>• Maintain and update patient billing information in the electronic medical records (EMR) system.</p><p>• Collaborate with other departments to resolve billing discrepancies and ensure timely payments.</p><p>• Monitor accounts receivable and follow up on outstanding payments.</p><p>• Generate reports related to billing activities for internal review.</p><p>• Provide support in auditing and reconciling billing records.</p><p>• Respond to inquiries from patients and insurance providers regarding billing issues.</p>
<p>Robert Half has partnered with a thriving manufacturing firm on their search for an experienced Billing & Collections Supervisor who can handle a high volume of accounts. We are looking for a candidate who can identify and monitor overdue payments, process credit memos, report collection activity, arrange debt payoffs, review trial balances, recommend accounts for escalation, prepare and distribute collection status reports, and resolve billing and customer credit issues. This Billing & Collections Supervisor will also process payments and refunds, update account records, and provide assistance where collection efforts are needed. The ideal candidate must have strong negotiation skills, excellent communication skills, and the ability to handle sensitive and confidential information professionally.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Submit write off request as needed</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a skilled Systems Engineer to join our team in Jersey City, New Jersey. The ideal candidate will oversee the administration and optimization of enterprise IT systems, ensuring seamless operation across physical servers, storage solutions, virtualization platforms, and cloud environments. This role requires a proactive approach to system management, security, and compliance, as well as the ability to contribute to strategic IT initiatives and projects.<br><br>Responsibilities:<br>• Manage and maintain physical servers, including Dell and Nutanix hardware, ensuring optimal performance and reliability.<br>• Administer enterprise storage solutions such as Dell PowerScale and Pure Storage to support organizational data needs.<br>• Oversee hyperconverged infrastructure platforms, including Dell vxRail and Nutanix, to streamline operations.<br>• Implement and manage virtualization technologies like VMware ESXi, Nutanix, and Microsoft Hyper-V.<br>• Configure and secure networking equipment, including Fortinet and SonicWall firewalls, switches, and wireless systems.<br>• Monitor and manage endpoint security tools like SentinelOne and CrowdStrike to protect organizational assets.<br>• Develop and maintain backup and disaster recovery solutions using platforms such as Rubrik, Cohesity, and Druva.<br>• Administer Windows Server environments, including failover clustering, and manage Linux systems such as Ubuntu and Debian.<br>• Manage cloud infrastructure on Azure and ensure integration with on-premises systems.<br>• Handle Microsoft 365 tools, including Exchange Online, Teams, SharePoint, and EntraID, to support productivity and collaboration.
We are offering an exciting opportunity for a Controller in Westbury, New York, United States. This role is critical within our organization, leading the financial operations to ensure compliance with regulatory requirements and align with our strategic financial goals. With a significant focus on financial reporting and Securities and Exchange Commission (SEC) compliance, this position also involves managing accounting processes in complex corporate environments.<br><br>Responsibilities:<br><br>• Ensuring timely and accurate filings of SEC periodic reports (10-K, 10-Q, 8-K) in accordance with U.S. Generally Accepted Accounting Principles (GAAP) and SEC regulations<br>• Supervising the drafting of financial statements, disclosures, and narrative descriptions to meet SEC standards<br>• Keeping abreast of developments in SEC regulations and advising leadership on compliance needs<br>• Overseeing all accounting functions, including general ledger, accounts payable/receivable, payroll, and fixed asset management<br>• Managing accurate and timely month-end, quarter-end, and year-end closes<br>• Administering GL reconciliations and maintaining internal controls to ensure financial integrity<br>• Working closely with external auditors for a smooth and efficient external audit process<br>• Supporting internal audit processes and implementing recommendations for improved compliance and operational efficiency<br>• Designing, implementing, and enhancing internal control procedures to comply with Sarbanes-Oxley (SOX) requirements<br>• Assessing and mitigating risks associated with financial reporting and operations<br>• Leading and mentoring the accounting team, fostering a culture of precision and accountability<br>• Collaborating with departments such as Legal, Investor Relations, and Operations to support organizational initiatives and ensure alignment with reporting requirements<br>• Providing analysis and insights to senior management on financial performance, including budget variance explanations, revenue forecasting, and cost management initiatives<br>• Partnering with the CFO in shaping and executing corporate financial strategies.
We are looking for a detail-oriented Financial Analyst to join our team on a long-term contract basis in New York, NY. In this role, you will work closely with various departments to support financial reporting, accounting processes, and data analysis. This is an excellent opportunity for an entry-level candidate to contribute to a dynamic environment within the entertainment industry.<br><br>Responsibilities:<br>• Prepare data for artist statements by generating financial reports, updating schedules, and maintaining cost trackers.<br>• Oversee the artist merchandise invoicing process, collaborating with product managers to collect required information, reconcile accounts, and track data.<br>• Maintain the master list of financial coding for merchandise operations and assist shared services with invoice coding.<br>• Support month-end close activities by running reports, reconciling data, and updating schedules and trackers.<br>• Contribute to monthly financial analysis by generating reports, updating schedules, and examining account balances.<br>• Track vendor spending and assist in budgeting and forecasting for operational and capital expenses.<br>• Participate in financial transformation initiatives to enhance processes and efficiency.
We are looking for a detail-oriented Senior Accountant to join our team in New York, New York. In this role, you will contribute to the financial management of a respected non-profit organization, ensuring compliance with accounting standards while supporting various financial operations. This position requires in-office work on a permanent basis, making it ideal for candidates who are locally based.<br><br>Responsibilities:<br>• Manage and execute critical components of the month-end closing process to ensure accurate financial reporting.<br>• Coordinate and support the annual audit, including preparing footnotes and related documentation.<br>• Analyze and prepare journal entries for billing, revenue, cash flow, utilities, loan transfers, expense accruals, and fixed assets.<br>• Perform detailed bank and petty cash reconciliations to maintain financial accuracy.<br>• Oversee the tracking and reconciliation of fixed assets while ensuring proper documentation.<br>• Prepare and review accounting records to ensure compliance with organizational policies and procedures.<br>• Utilize Microsoft Great Plains Dynamics and FRx Report Writer software to generate financial reports and analyses.<br>• Collaborate with cross-functional teams to address financial discrepancies and streamline accounting processes.
<p>We are looking for a detail-oriented Billing Clerk to support operations in Syosset, New York. This is a Contract-to-Permanent opportunity, offering a hybrid work schedule with flexibility for remote work. The ideal candidate will bring expertise in billing systems and computerized processes to ensure accurate and efficient invoicing.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process invoices using specialized billing software.</p><p>• Review and verify billing data to ensure accuracy and compliance with company policies.</p><p>• Address client inquiries and resolve billing discrepancies promptly.</p><p>• Maintain organized records of billing activities and transactions.</p><p>• Collaborate with internal teams to streamline billing workflows and improve efficiency.</p><p>• Prepare regular billing reports for management review.</p><p>• Utilize computerized systems to automate and enhance billing operations.</p><p>• Ensure adherence to regulatory requirements in all billing activities.</p><p>• Assist in the implementation of new billing procedures and updates as needed.</p><p>• Provide support during audits by compiling and presenting required billing documentation.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
