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5 results for Customer Service Manager in Nashua, NH

Customer Service Representative

Acton, MA
onsite
Temporary
20 - 25 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team on a contract basis in Acton, Massachusetts. In this role, you will serve as a key point of contact between internal teams and clients, ensuring clear communication and excellent service delivery. This position offers an exciting opportunity to work in a dynamic environment and contribute to delivering exceptional customer experiences. Responsibilities: • Serve as the primary liaison between technical teams and clients, ensuring clear and accurate communication. • Provide outstanding customer service by answering inbound calls and addressing inquiries promptly and professionally. • Process orders efficiently, ensuring all information is accurately entered into the system. • Handle both inbound and outbound calls to support customer needs and resolve issues effectively. • Maintain a high level of professionalism while working independently to meet service goals. • Collaborate with internal teams to relay critical customer feedback and ensure satisfaction. • Demonstrate adaptability by quickly learning and applying new processes or systems as required. • Travel or transition to a permanent role, if offered, to support organizational needs.
2026-04-16T00:00:00Z

Customer Service Rep

Worcester, MA
onsite
Permanent
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T00:00:00Z

Supply Chain Manager

Worcester, MA
onsite
Permanent
110000 - 130000 USD / Yearly
We are looking for an experienced Supply Chain Manager/Director to oversee purchasing and inventory control operations in the Worcester Massachusetts area. In this role, you will play a pivotal part in ensuring efficient inventory management, optimizing procurement strategies, and maintaining strong supplier relationships. This is an excellent opportunity for an analytical individual with strong attention to detail to contribute to the success of our supply chain processes. Responsibilities:• Develop and implement inventory control strategies to maintain optimal inventory levels and prevent shortages or overstocking.• Monitor inventory movements and resolve discrepancies by analyzing data and identifying variances.• Source and qualify alternative suppliers, both domestic and international, for raw materials and finished goods.• Collaborate with teams across sales, operations, and finance to forecast inventory needs and establish reliable inventory targets.• Manage the forecasting process for the business using ForecastX software to support inventory planning.• Negotiate with vendors and suppliers to secure competitive pricing, favorable payment terms, and beneficial contract agreements.• Build and maintain strong relationships with suppliers and external partners to ensure a consistent and efficient supply chain.• Analyze inventory data and prepare reports with actionable recommendations for improving purchasing and inventory strategies.• Continuously refine purchasing processes to enhance efficiency, reduce costs, and streamline operations.• Supervise and guide a procurement specialist responsible for indirect supply purchasing for the manufacturing facility. For immediate consideration please call me directly. Eric Lebow 508-205-2127
2026-04-09T00:00:00Z

Supply Chain Manager

Billerica, MA
onsite
Permanent
115000 - 130000 USD / Yearly
Robert Half is working with a respected manufacturing client north of Boston looking for a Supply Chain Manager to join its team. This opportunity is open due to business growth, and will have 1 direct report. The job will report into a Director of Operations. The selected Supply Chain manager should have at least 5 years of relevant experience in a manufacturing or distribution environment. Demand planning experience is integral here, and analytical skills. This is a supplier-facing role and the selected candidate must be polished and have top notch communication skills. A degree is required. If you're a Supply Chain professional qualified for this job opportunity please apply to this listing ASAP, or email an updated resume to Bill.Nichols@roberthalf. Thanks!
2026-04-07T00:00:00Z

Service Coordinator Specialist

Lowell, MA
onsite
Temporary
23.75 - 26.5 USD / Hourly
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction. Responsibilities: • Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication. • Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details. • Update and re-estimate contracts to reflect current labor rates and service needs. • Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks. • Resolve customer issues and secure agreement before renewal deadlines. • Maintain an organized list of customers and track annual renewal dates. • Identify opportunities to expand services or cross-sell products based on customer needs. • Collaborate with internal teams to improve service delivery and address customer concerns. • Provide regular updates during sales meetings regarding the status of renewals. • Conduct in-person meetings with customers as required to strengthen relationships and address needs.
2026-04-03T00:00:00Z