We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This position offers a contract-to-permanent opportunity in the waste management and environmental services industry. The ideal candidate will be skilled in handling customer inquiries, resolving disputes, and maintaining excellent communication with clients and internal teams.<br><br>Responsibilities:<br>• Respond to customer inquiries and address issues through inbound and outbound calls.<br>• Collaborate with other departments to resolve customer disputes and ensure satisfaction.<br>• Process service requests, including contract creation, payment collection, and change of address updates.<br>• Handle billing complaints and coordinate investigations into service failures.<br>• Manage data entry tasks such as keying production paperwork and inputting order details.<br>• Conduct interviews with customers and record relevant information in company systems.<br>• Promote goodwill by delivering services in a detail-oriented and friendly manner.<br>• Seek cost-effective and environmentally sound solutions to customer service challenges.<br>• Perform general office tasks, including email correspondence and scheduling appointments.<br>• Assist with banking deposits and account adjustments when necessary.
<p>Join a small, mission-driven team supporting a reputable organization’s credit union. This temporary backfill position requires a professional with strong customer service skills to assist members and customers with account openings and general inquiries. The role involves handling inbound phone calls, emails, and chat communications, while upholding the organization’s core values and ensuring compliance with all policies and procedures.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to credit union members and prospects</li><li>Answer inquiries via phone, email, and online chat</li><li>Guide members through new account openings and documentation</li><li>Ensure all activities comply with industry regulations, organization policies, and procedures</li><li>Collaborate closely within a team of 2-3 staff </li></ul><p><br></p>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
We are looking for a dedicated and bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will deliver exceptional support to policyholders and other stakeholders while assisting with insurance-related inquiries and processes. This is a long-term contract position that requires a strong customer service focus and the ability to communicate effectively in both Spanish and English.<br><br>Responsibilities:<br>• Provide assistance to policyholders by addressing inquiries, resolving service and claims issues, and explaining the benefits of insurance products.<br>• Handle both inbound and outbound calls with the goal of retaining customers and preventing policy cancellations.<br>• Support the collection process for current and past-due premiums while ensuring compliance with company standards.<br>• Accurately enter and manage data across multiple systems and applications.<br>• Deliver instructions and set clear expectations for policyholders regarding their coverage and policies.<br>• Consistently meet or exceed performance metrics, including quality assurance, call handling time, and customer satisfaction.<br>• Collaborate with team members and leadership to identify process improvements and share constructive feedback.<br>• Conduct needs assessments for policyholders to determine the best solutions for their insurance requirements.<br>• Adapt to various shifts and schedules within the required timeframe to ensure seamless service delivery.<br>• Perform additional duties as assigned to support departmental goals.
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? The holidays! You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
<p>***EXCELLENT OPPORTUNITY FOR A FORMER SCIENCE OR CHEMISTRY TEACHER OR SOMEONE WHO IS CURRENTLY AN EDUCATOR OF SCIENCE OR CHEMISTRY THAT IS INTERESTED IN TRANSITIONING INTO A CORPORATE POSITION OR IF YOU ARE PASSIONATE ABOUT SCIENCE AND CUSTOMER ENGAGEMENT, THIS IS THE ROLE FOR YOU!***</p><p><br></p><p>Our client is looking for a motivated Client Engagement Specialist to join their team in the western suburbs. In this role, you will play a pivotal part in driving business growth by building and maintaining client relationships, managing a sales pipeline, and promoting scientific services. This position is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about science, customer engagement and business development. This is a collaborative, non-commission-based role in a scientific B2B service environment. </p><p><br></p><p>Responsibilities:</p><p>• Develop a comprehensive understanding of the company's testing services and scientific offerings.</p><p>• Utilize CRM tools such as HubSpot to maintain accurate records of customer interactions and sales opportunities.</p><p>• Identify and engage new prospects to expand the sales pipeline and move them through the sales process.</p><p>• Build strong relationships with clients, understanding their needs and recommending tailored solutions.</p><p>• Conduct research on leads and market trends to customize outreach strategies.</p><p>• Stay updated on industry developments, competitor activities, and promotional strategies to enhance sales efforts.</p><p>• Actively seek new business opportunities through outreach methods such as cold calling.</p><p>• Collaborate with internal teams to ensure customer satisfaction and support business development initiatives.</p><p>• Handle additional tasks as needed to contribute to the overall success of the sales team.</p>
<p>Robert Half is seeking a full-time Legal Services Manager for a global industrial company. This unique role offers a dual focus on data privacy and U.S. customs and trade compliance. The ideal candidate is a proactive, detail-oriented professional with proven experience in regulatory compliance, cross-functional collaboration, and legal operations. This is a high-impact position with visibility across legal, IT, HR, and global business units.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead bi-monthly cross-functional Privacy Team meetings to review new and ongoing privacy initiatives.</li><li>Coordinate and analyze Data Protection Impact Assessments (DPIAs) for new HR and IT systems.</li><li>Support EU Works Council consultation processes for HR and IT projects.</li><li>Draft and manage EU Standard Contractual Clauses (SCCs) for intragroup data transfers.</li><li>Monitor global privacy regulatory developments and advise internal stakeholders.</li><li>Collaborate with legal and compliance teams on privacy-related projects.</li><li>Serve as internal liaison for U.S. Customs ACE portal access and reporting.</li><li>Create Power BI dashboards and reports using ACE data for internal audits and reviews.</li><li>Manage Descartes Visual Compliance tool: user access, training, and reporting.</li><li>Support “Know Your Customer” (KYC) documentation reviews and training.</li><li>Deliver trade compliance training sessions and maintain internal compliance resources.</li><li>Coordinate with vendors to ensure trade compliance tools are up to date and effectively used.</li><li>Consolidate and review import/export data from UK operations.</li></ul><p><br></p><p><br></p><p><br></p>
<p>Our client is looking for a detail-oriented and welcoming a Spanish Bilingual Receptionist to join their team in Oak Brook, Illinois. The ideal candidate will serve as the first point of contact for guests and employees, ensuring a positive and efficient experience for all. This role requires excellent organizational skills, a high level of experience and composure, and the ability to handle multiple tasks with discretion and integrity. <strong><em>This position offers an hourly pay rate of $24/hour, full benefits and is 100% in-office from 8:30AM-5:00PM.</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and employees with a warm and detail-oriented attitude, addressing inquiries and resolving minor concerns.</p><p>• Manage incoming calls by answering, screening, and redirecting them as necessary to ensure effective communication.</p><p>• Provide administrative support to various departments, including assisting with special projects and clerical tasks.</p><p>• Handle incoming and outgoing mail, including preparing correspondence and organizing packages for delivery.</p><p>• Maintain inventory levels by ordering office and kitchen supplies to ensure smooth daily operations.</p><p>• Support the Executive Assistant in coordinating office events, meals, and logistics as needed.</p><p>• Schedule and manage internal conference room bookings, ensuring proper setup and cleanup for meetings.</p><p>• Interact with a diverse group of individuals, including executives, clients, vendors, and board members, in a courteous and respectful manner.</p><p>• Safeguard confidential information with a high degree of discretion and integrity.</p>
<p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p><br></p><p>Job duties</p><p>* denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p><p>Working conditions</p><p>- Position operates at sites with maximum of 24/7 operations.</p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Winter is here! Want to be with a company that will ensure you get to enjoy the holiday season? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p>Our client's internal communications team is seeking an experienced Airtable Consultant to optimize their content management processes and streamline workflow efficiency across the communications group. This contract position offers the chance to drive impactful change alongside the entire communications team, focusing on upcoming top-of-year launches.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Assess and optimize how Airtable is used for managing team content and corporate communications</li><li>Design and implement effective workflows for content execution, review, and status visibility</li><li>Lead real-time workshops with team members to identify challenges and roll out improvements for efficiency</li><li>Support the development and refinement of intake forms for content planning</li><li>Ensure that the Airtable setup aligns with broader communications goals and ensures visibility across all content producers</li></ul><p><br></p><p>Day-to-Day Expectations:</p><ul><li>Engage with team members to refine the Airtable workspace, including workflows, views, and processes</li><li>Quickly implement workflow changes and drive user adoption for operational efficiency</li></ul><p><br></p>
<p><strong><em>Job: </em></strong><em>Collections Specialist </em></p><p><strong><em>Salary range:</em></strong><em> $50,000-$65,000 + Bonus </em></p><p><strong><em>Benefits:</em></strong><em> medical, vision, dental, life, and disability insurance</em></p><p><br></p><p>We are looking for a <strong>Spanish Speaking,</strong> motivated and detail-oriented Collections Specialist to manage third-party and in-house collection accounts. This role is critical in ensuring timely resolution of delinquent accounts while maintaining strong relationships with external partners. The ideal candidate will possess a strong background in collections, excellent analytical skills, and the ability to implement strategies for improved recovery rates.</p><p><br></p><p><em>To apply to this Onsite role please send your resume to [email protected]</em></p><p><br></p><p>Responsibilities:</p><p>• Build and nurture partnerships with third-party collection agencies through regular performance reviews and strategy discussions.</p><p>• Provide updates to senior management on account progress and overall health of third-party collections.</p><p>• Evaluate account data across multiple partners to identify opportunities for enhanced recovery results.</p><p>• Oversee the resolution of delinquent accounts in a compliant and timely manner.</p><p>• Assist the collections team with inbound and outbound calls, including negotiations, settlements, and account reconciliation.</p><p>• Utilize tools such as skip tracing and historical account data to effectively resolve outstanding balances.</p><p>• Introduce and implement process enhancements to improve efficiency and compliance.</p><p>• Monitor and manage account performance metrics to ensure goals are met.</p><p>• Collaborate with internal teams to refine collection strategies and optimize workflows.</p>
<p><em>The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong> </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p>
We are looking for a detail-oriented and motivated Client Intake/Receptionist to join our dynamic employment law practice in Chicago, Illinois. This Contract position plays a vital role in ensuring smooth daily operations by managing calls, coordinating schedules, welcoming visitors, and handling various administrative tasks. If you thrive in a collaborative office environment and enjoy engaging with others, we invite you to bring your talents to our team. <br> Responsibilities: • Answer incoming calls from potential clients, collect relevant details, and share information with attorneys. • Schedule client consultations and meetings while following up with callers as needed. • Maintain and update daily pipeline records and referral call logs to ensure organization. • Coordinate office deliveries, pickups, and manage inventory of supplies. • Welcome visitors warmly and ensure the office remains clean and presentable. • Assist with administrative tasks such as copying, scanning, faxing, and filing. • Process payments and manage cash transactions, including payment plans. • Collaborate closely with attorneys and the paralegal to support case-related tasks. • Perform court filings and e-filing tasks efficiently. • Manage calendar appointments and deadlines to support legal operations. <br> The pay range for this position is 20 to 25. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
<p>We are looking for a Syndicated Loan Specialist to join our team on a contract basis in Chicago, Illinois. This role involves managing financial transactions and ensuring compliance with legal agreements while maintaining high standards of organization and accuracy. The successful candidate will have the opportunity to work in a dynamic environment that requires strong analytical skills and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Process loan activities, including fundings, repricings, and payments, in accordance with credit agreements.</p><p>• Calculate and track interest and fee accruals across varying rate levels and lender distributions.</p><p>• Reconcile daily cash transactions to ensure accurate funding and payment activity.</p><p>• Analyze and interpret complex legal credit agreements, collaborating with attorneys when necessary.</p><p>• Facilitate and verify automated fund movements based on client and lender instructions.</p><p>• Monitor overdue principal, interest, and fees, ensuring timely and accurate invoicing.</p><p>• Update and maintain margin changes while communicating updates to relevant bank groups.</p><p>• Provide requested information to clients, business partners, and lenders while maintaining clear communication.</p><p>• Perform quality control checks on new deals, restructures, and amendments to ensure compliance with credit agreements.</p><p>• Participate in system testing and support special projects as needed, including administrative tasks tied to credit agreements.</p>
We are looking for an experienced Collections Supervisor or Team Lead to join our team in Skokie, Illinois. In this role, you will oversee a small team, ensuring effective credit and collections management while maintaining high organizational standards. This is a long-term contract position offering an excellent opportunity to contribute to the success of our credit operations.<br><br>Responsibilities:<br>• Supervise and guide a team responsible for commercial credit and collections activities.<br>• Ensure timely and accurate credit approvals based on company policies and analysis.<br>• Monitor team performance and provide coaching to meet departmental objectives.<br>• Oversee account management processes to maintain customer satisfaction and minimize overdue balances.<br>• Collaborate with other departments to streamline credit and collections workflows.<br>• Prepare and present reports on credit performance and collections outcomes.<br>• Identify and implement process improvements to enhance efficiency and accuracy.<br>• Resolve escalated issues with clients and provide solutions to complex credit situations.<br>• Maintain compliance with industry regulations and internal policies.<br>• Support team members in achieving their growth and development goals.
