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10 results for Medical Customer Service Specialist in Murrieta, CA

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client in the nonprofit industry is seeking a Spanish-Speaking Customer Service Representative to join their team. This role is ideal for a compassionate, service-oriented professional who is passionate about supporting diverse communities and delivering excellent customer care. The Customer Service Representative will serve as a key point of contact for Spanish- and English-speaking individuals, providing information, resolving inquiries, and ensuring a positive experience with the organization. Key Responsibilities:<ul><li>Provide exceptional customer service to Spanish- and English-speaking clients, donors, members, or community stakeholders</li><li>Respond to inbound calls, emails, and other inquiries in a timely and professional manner</li><li>Assist individuals with questions regarding programs, services, resources, and general support</li><li>Accurately document interactions, updates, and service requests in internal systems</li><li>Resolve routine issues and escalate more complex concerns as needed</li><li>Maintain confidentiality and handle sensitive information with professionalism and discretion</li><li>Support administrative and operational tasks as assigned</li><li>Collaborate with internal departments to ensure timely follow-up and effective service delivery</li></ul>
2026-08-04T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members. Responsibilities:• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.
2026-08-14T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in Irvine, California as part of a contract opportunity with potential for a permanent role. This position is well suited for someone who enjoys speaking with customers, gathering key details, and helping individuals move forward in the early stages of the loan process. The role focuses on creating a strong first impression, collecting accurate information, and connecting applicants who meet initial criteria with the appropriate next point of contact. Responsibilities: • Manage incoming and outbound conversations with prospective borrowers to support the beginning of the loan application process. • Use a guided questioning approach to gather information related to financial background, borrowing goals, and general qualification criteria. • Record customer responses and application details with accuracy in internal platforms and customer records. • Direct applicants who meet initial guidelines to the appropriate Loan Officer for follow-up and next steps. • Provide courteous, clear, and consistent service during every customer interaction to promote a positive experience. • Meet daily activity expectations in a high-volume environment while maintaining attention to detail and consistency. • Follow established procedures for call handling, documentation, and status updates throughout the intake process.
2026-08-13T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-08-13T00:00:00Z

Customer Service Manager

Irvine, CA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment. Responsibilities:• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.
2026-08-13T00:00:00Z

Customer Experience Representative

Elfin Forest, CA
onsite
Temporary / Contract
23.5 - 25.5 USD / Hourly
Great customer service isn't just about answering the phone—it's about knowing how to solve the problem.A growing life sciences company in San Marcos is looking for a Customer Experience Representative to join its team. This role is a great match for someone who enjoys helping customers, learning products, and working with multiple departments to find solutions.You'll act as a key connection between customers and internal teams including Sales, Operations, Shipping, and Accounting. The company is looking for someone who is personable, detail-oriented, and comfortable taking ownership of customer issues from beginning to end.Responsibilities<ul><li>Respond to customer questions by phone and email</li><li>Provide order status, product availability, and shipping information</li><li>Enter and update customer orders in the company's system</li><li>Research account, billing, and shipment discrepancies</li><li>Coordinate with Operations and Shipping to resolve delivery issues</li><li>Process returns, credits, and replacement requests</li><li>Maintain accurate customer records and account information</li><li>Follow up with customers to ensure issues are fully resolved</li><li>Assist Sales with quotes, customer documentation, and account updates</li><li>Identify recurring customer issues and communicate trends to management</li></ul>
2026-08-10T00:00:00Z

Client Service Representative

Oceanside, CA
onsite
Temporary / Contract
25 - 31 USD / Hourly
A strong opportunity for someone who loves working with people but also wants a role with plenty of administrative responsibility.A growing property management organization in Oceanside is looking for a Client Service Representative to serve as a primary point of contact for tenants, property owners, vendors, and internal teams. This position combines customer service, scheduling, documentation, and problem-solving. You'll be responsible for making sure requests are handled quickly and professionally while keeping accurate records throughout the process.Responsibilities<ul><li>Respond to tenant and client inquiries by phone and email</li><li>Document service requests and coordinate follow-up</li><li>Schedule vendors, maintenance appointments, and property inspections</li><li>Communicate updates regarding open service requests</li><li>Maintain accurate tenant and property records</li><li>Assist with invoices, purchase orders, and vendor documentation</li><li>Follow up on outstanding requests to ensure timely resolution</li><li>Escalate complex concerns to property management when appropriate</li><li>Prepare reports and assist with general office administration</li><li>Maintain a high level of professionalism with clients and vendors</li></ul>
2026-08-10T00:00:00Z

Medical Records Clerk

Orange, CA
onsite
Temporary / Contract
20 - 25 USD / Hourly
A healthcare company is looking for a detail-oriented Medical Records Clerk to support a high-volume surgery center in Orange, California. This Medical Records Clerk position is ideal for someone who is comfortable working with both paper and electronic records and can keep files organized in a fast-paced clinical setting. The Medical Records Clerk in this role will help maintain accurate record storage, support daily document handling, and contribute to smooth medical records operations, Key Responsibilities:• Organize, sort, and file patient charts and related documentation with a high level of accuracy.• Retrieve records as needed to support staff requests and daily department workflows.• Maintain orderly medical record storage systems for both physical files and electronic documentation.• Review documents for proper classification and place materials in the correct location based on established filing methods.• Assist with record management tasks that support the department during a 2-3 month contract assignment.• Use electronic medical record systems such as Allscripts and Cerner to locate, verify, and manage patient information.• Ensure confidential health information is handled in accordance with privacy and security standards. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-08-14T00:00:00Z

Medical Receptionist

Huntington Beach, CA
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a welcoming and organized detail-oriented individual to support front-desk operations for a busy healthcare setting in Huntington Beach, California. The Medical Receptionist plays an important role in creating a smooth patient experience by managing arrivals, coordinating appointments, and helping administrative workflows stay on track. The Medical Receptionist will work closely with the reception team of three to ensure patients are assisted promptly and accurately throughout the check-in process. Responsibilities:• Greet patients upon arrival and complete the check-in process efficiently while maintaining a courteous and attentive presence.• Confirm insurance details and review health plan information to help ensure accurate patient registration.• Collect copayments/deductibles and support front-desk financial procedures in line with office expectations.• Prepare and organize patient charts ahead of scheduled visits so care teams have needed information ready.• Arrange new, follow-up, and rescheduled appointments while helping maintain an orderly provider calendar.• Partner with other reception staff to keep daily front-office operations running smoothly and consistently.• Assist with outreach activities related to quality measures and attestation follow-up when needed.• Respond to routine patient questions in person or by phone and direct concerns to the appropriate team members.
2026-07-17T00:00:00Z

Health Information Data Entry Clerk

Pomona, CA
onsite
Temporary / Contract
20 - 25 USD / Hourly
A Healthcare Company is looking for a detail-oriented Health Information Data Entry Clerk to support accurate and timely maintenance of patient records in Pomona, California. This Health Information Data Entry Clerk position plays an important role in keeping healthcare information current, organized, and secure across electronic record systems and internal databases. The Health Information Data Entry Clerk is comfortable working with sensitive information, completing high-volume data entry tasks, and coordinating with multiple departments to ensure record accuracy. Key Responsibilities:• Input patient demographic, clinical, insurance, and billing details into electronic health record platforms and related databases with a high degree of accuracy.• Examine source documents before entry to confirm records are complete, legible, and ready for processing.• Maintain current patient files by revising information promptly when updates or corrections are received.• Validate entered information by checking for missing details, inconsistencies, and data quality issues.• Digitize and organize medical documents by scanning, indexing, and attaching files to the appropriate electronic records.• Investigate discrepancies in patient or claims-related information and escalate unresolved concerns to the appropriate lead or supervisor.• Work closely with clinical, billing, and administrative teams to clarify documentation and resolve record-related questions.• Conduct routine record reviews and support reporting activities to help identify errors, trends, and compliance needs.• Protect confidential health information by following privacy, security, and documentation standards at all times. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-08-14T00:00:00Z