<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p>We are looking for a Bilingual Customer Service Representative for a non-profit call center. This role is responsible for providing exceptional service and support to individuals in need. They play a vital role in promoting the organization's mission by assisting callers, addressing inquiries, and resolving concerns efficiently and empathetically. Fluency in English and Spanish, both written and spoken, is essential to ensure clear communication with diverse populations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Inbound and Outbound Call Management:</strong></li></ol><ul><li>Respond to calls from individuals requesting information or assistance.</li><li>Make outbound calls to follow up on requests, share updates, or gather additional information.</li></ul><ol><li><strong>Customer Support and Problem Resolution:</strong></li></ol><ul><li>Provide compassionate and accurate assistance to callers seeking resources, support services, or program details.</li><li>Address and resolve any issues or concerns professionally and promptly.</li></ul><ol><li><strong>Documentation and Data Entry:</strong></li></ol><ul><li>Log call details and customer interactions into the organization's database accurately.</li><li>Maintain confidential and sensitive information in compliance with policies.</li></ul><ol><li><strong>Language Support:</strong></li></ol><ul><li>Communicate fluently and effectively in both languages (English and Spanish) to assist callers from diverse backgrounds.</li><li>Translate documents or information when needed to support the organization’s operations.</li></ul><ol><li><strong>Knowledge of Non-Profit Services:</strong></li></ol><ul><li>Stay informed on the non-profit’s programs, mission, and available resources to provide accurate information to callers.</li><li>Collaborate with team members to ensure callers are connected to the appropriate services or teams.</li></ul><ol><li><strong>Training and Team Coordination:</strong></li></ol><ul><li>Participate in training sessions to stay updated on new policies, procedures, or services offered.</li><li>Work collaboratively with fellow customer service representatives to share insights and ensure smooth operations.</li></ul><p><br></p>
<p>Our recruiting firm is partnering with a <strong>well-established automotive client in Carlsbad</strong> who is seeking a professional and customer-focused <strong>Customer Service Representative</strong>. This role is central to delivering excellent service and ensuring customer satisfaction in a fast-paced industry environment.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Serve as the first point of contact for customers via phone, email, and in-person visits.</li><li>Assist customers with inquiries regarding services, parts, scheduling, and billing.</li><li>Process customer transactions, prepare service orders, and update account records.</li><li>Coordinate appointments and maintain service calendars for technicians and sales staff.</li><li>Manage and resolve customer complaints with professionalism and efficiency.</li><li>Provide accurate product and service information to customers.</li><li>Assist with maintaining customer databases and CRM systems.</li><li>Collaborate with internal teams to ensure timely resolution of customer requests.</li><li>Generate and distribute customer service reports as requested by management.</li></ul>
<p>Our recruiting firm is proud to represent a leading <strong>medical services client in North San Diego County</strong> who is seeking a detail-oriented and professional <strong>Collections Specialist</strong>. This role offers an exciting opportunity to contribute to the financial health of an organization that directly impacts patient care and community well-being.</p><p><br></p><p><strong><u>Role Overview</u></strong></p><p>The Collections Specialist will be responsible for managing the collections process for outstanding medical accounts, maintaining accurate records, and providing respectful, empathetic communication with patients and insurance providers. This is a <strong>temp-to-hire</strong> role with a client that values both professionalism and compassion in financial operations.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Contact patients and insurance companies regarding outstanding balances.</li><li>Negotiate payment arrangements while adhering to company policies and healthcare compliance standards.</li><li>Research and resolve billing discrepancies or insurance denials.</li><li>Maintain accurate documentation of all communications and payment activity.</li><li>Collaborate with the billing department and revenue cycle team to ensure timely collections.</li><li>Provide professional and empathetic customer service to patients.</li></ul>
<p>We are looking for dedicated and detail-oriented Customer Service Representatives to join our team in Anaheim, California. In this long-term contract position, you will play a vital role in ensuring excellent customer experiences by addressing inquiries, managing orders, and maintaining accurate account information. This is an exciting opportunity to contribute to a dynamic team while developing your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and provide accurate information to address customer inquiries.</p><p>• Communicate updates regarding order statuses, shipping delays, and other relevant details.</p><p>• Update and maintain customer account information to ensure data accuracy.</p><p>• Provide exceptional service in both inbound and outbound customer interactions.</p><p>• Collaborate with team members to resolve customer concerns effectively.</p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
<p>Our client is seeking a dedicated Bilingual Customer Experience Specialist to provide top-tier service and support to a diverse range of customers. In this role, you will act as a key resource for resolving issues, answering inquiries, and ensuring customer satisfaction in multiple languages. You will collaborate across teams to deliver a seamless customer experience while addressing needs with efficiency and professionalism. The ideal candidate is fluent in both English and Spanish and excels at problem-solving, communication, and multitasking in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver exceptional customer service via phone, email, live chat, or other communication channels in (English and Spanish)</li><li>Respond to customer inquiries and resolve issues promptly with professionalism and empathy.</li><li>Communicate complex information effectively across different languages to ensure customer understanding.</li><li>Collaborate with internal teams to escalate and resolve customer concerns efficiently.</li><li>Document customer interactions within CRM systems and ensure accurate records are maintained.</li><li>Collect and analyze customer feedback to identify areas for service improvement.</li><li>Stay current on company product information, services, and policies to provide accurate guidance.</li></ul><p><br></p>
<p>A well-established healthcare provider in Solana Beach is seeking a Patient Services Representative to join their front office team. This role is ideal for someone with strong administrative skills and a background in medical office operations. The organization is known for its patient-centered care and supportive work environment. As the first point of contact for patients, you’ll be responsible for ensuring a smooth and welcoming experience while managing essential administrative tasks.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Greet and check in patients with professionalism and empathy.</li><li>Schedule appointments and manage provider calendars.</li><li>Verify insurance and collect co-pays.</li><li>Maintain accurate patient records and update EMR systems.</li><li>Answer phones and respond to patient inquiries.</li><li>Coordinate with clinical staff to ensure timely patient flow.</li></ul><p><br></p>
<p>A busy and compassionate medical facility in Oceanside is seeking a Receptionist who’s bilingual in Spanish and excels at managing phones, scheduling, and patient interactions. This role is perfect for someone who enjoys helping others, keeps things organized, and can juggle multiple tasks with grace.</p><p><br></p><p><strong><u>💼 What You’ll Be Doing:</u></strong></p><ul><li>Answer high-volume phone calls and route them appropriately.</li><li>Schedule patient appointments and manage provider calendars.</li><li>Greet patients and visitors with professionalism and warmth.</li><li>Verify insurance and assist with intake forms.</li><li>Maintain a clean and organized front desk and waiting area.</li><li>Communicate clearly with both English and Spanish-speaking patients.</li></ul>
<p>Picture this: you’re in <strong>beautiful Palomar Mountain</strong>, working with a medical company whose mission is to improve lives every day. They’re not just about products or services — they’re about creating <strong>lasting relationships with patients, providers, and partners</strong>. We’re recruiting for a <strong>Customer Success Specialist</strong> who can bring a mix of empathy, problem-solving, and people skills to the table.</p><p><br></p><p><strong><u>What You’ll Be Doing</u></strong></p><ul><li>Serve as the main point of contact for customers, ensuring their questions and concerns are resolved with care.</li><li>Build strong relationships with clients by listening, following up, and going the extra mile.</li><li>Troubleshoot issues and partner with internal teams to ensure seamless service delivery.</li><li>Track client interactions, feedback, and success stories in the CRM system.</li><li>Identify opportunities to improve customer satisfaction and retention.</li></ul><p><strong><u>Why This Role Rocks</u></strong></p><p>This isn’t a call-center gig — it’s about <strong>being a trusted guide</strong> for customers navigating medical products and services. If you like the idea of blending <strong>healthcare impact with customer happiness</strong>, this role is for you.</p>
<p>Robert Half is one of the world's leading staffing agencies, providing professionals with opportunities to grow their careers at top organizations. We are assisting a client in San Diego, CA, with their search for a professional Account Specialist who is detail-oriented, organized, and motivated to contribute to their dynamic team. This is an exciting opportunity to develop your skills and make a meaningful impact. The Account Specialist will play a crucial role in managing accounts, facilitating financial transactions, and ensuring exceptional customer service. This role blends both accounting and client relation functions, requiring a professional who is highly organized and enjoys working within a team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and maintain accurate accounts, ensuring timely posting of transactions and updates to account records.</li><li>Process payments, refunds, and account adjustments while maintaining compliance with company policies.</li><li>Assist in account reconciliations and resolve discrepancies by investigating account issues.</li><li>Provide prompt and professional communication with customers regarding their accounts and inquiries.</li><li>Collaborate with team members to prepare financial reports and relevant documentation.</li><li>Assist with the preparation of month-end and year-end closing reports.</li><li>Continuously look for opportunities to improve account processes and workflows.</li><li>Maintain detailed and organized files of account activity, ensuring confidentiality and accuracy.</li></ul><p><br></p>
<p>A growing organization in the Healthcare & Social Assistance sector is seeking a detail-oriented Administrative Support Specialist to join their team in Fallbrook, CA. This hybrid/remote role offers flexibility while supporting essential operations in one of Fallbrook’s largest and most impactful industries. This position is ideal for someone who enjoys working independently, is tech-savvy, and has a strong sense of initiative. You’ll be supporting clinical and administrative teams with scheduling, documentation, and communication tasks.</p><p><br></p><p><strong><u>Day-to-Day Responsibilities</u></strong></p><ul><li>Provide remote administrative support to healthcare professionals and case managers.</li><li>Schedule appointments, manage calendars, and coordinate virtual meetings.</li><li>Maintain accurate records and update databases.</li><li>Assist with billing, insurance verification, and patient communications.</li><li>Prepare reports and assist with compliance documentation.</li><li>Support onboarding and training of new staff.</li></ul>
<p>Do you excel at delivering outstanding customer experiences and creating meaningful connections? Are you fluent in Spanish and English with a talent for problem-solving and fostering customer loyalty? Our client is seeking a Spanish Bilingual Customer Experience Specialist to provide exceptional service to a diverse customer base. This role blends communication, empathy, and efficiency, allowing you to support customers and contribute to the success of a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Deliver excellent service by answering inquiries, resolving issues, and offering solutions to customers via phone, email, and other communication platforms—both in Spanish and English.</li><li><strong>Problem-Solving:</strong> Actively listen to customer concerns and address them with empathy, patience, and efficiency while providing clear guidance.</li><li><strong>Bilingual Support:</strong> Serve as the primary contact for Spanish-speaking customers, ensuring cultural sensitivity and effective communication.</li><li><strong>Data Management:</strong> Maintain accurate records of customer interactions and resolutions using CRM systems.</li><li><strong>Feedback Collection:</strong> Capture customer feedback and identify trends to help improve processes and service delivery.</li><li><strong>Collaborative Communication:</strong> Partner with internal departments to escalate issues, streamline workflows, and align customer needs with company goals.</li><li><strong>Customer Retention:</strong> Build rapport with repeat customers, maintaining relationships that foster satisfaction and loyalty.</li><li><strong>Brand Representation:</strong> Uphold the organization’s mission, values, and reputation in your interactions with customers.</li></ul><p><br></p>
We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. In this role, you will be responsible for providing exceptional service to both internal and external stakeholders while ensuring efficient and accurate completion of administrative tasks. This is a long-term contract position ideal for someone who thrives in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Process copy work and ensure timely service delivery to the appropriate parties.<br>• Review assigned payments to identify duplicates or ensure proper reassignment to the correct claims.<br>• Prepare and distribute accurate correspondence, including letters and outgoing mail, in a timely manner.<br>• Monitor office inventory, manage monthly supply orders, and ensure resources are maintained.<br>• Collaborate with adjusters and medical professionals to facilitate the transition of injured workers to new primary treating physicians.<br>• Communicate proactively with supervisors about any issues that could impact workflow, customer satisfaction, or company operations.<br>• Respond efficiently to requests from both internal and external customers, meeting commitments with minimal supervision.<br>• Perform additional administrative and support tasks as required.<br>• Maintain clear and effective communication, both verbally and in writing.<br>• Work closely with team members to achieve departmental objectives and adhere to company policies and procedures.
<p>We are looking for a dedicated General Office Clerk to join our team in Irvine, California. This long-term contract position involves a variety of administrative and warehouse-related tasks, requiring attention to detail and organizational skills. The role offers an excellent opportunity to work in a dynamic environment and collaborate with both office and warehouse teams.</p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks such as data entry, file organization, and document scanning to ensure smooth office operations.</p><p>• Support warehouse activities, including organizing inventory, shipping and receiving items, and manually inputting data into systems.</p><p>• Maintain a safe and efficient workspace in a steel-toed boot environment, adhering to safety protocols.</p><p>• Assist with managing and organizing three tall shelves in the warehouse without the use of forklifts or machinery.</p><p>• Collaborate with the facilities manager and participate in training sessions to become familiar with internal processes.</p><p>• Provide customer service support by addressing inquiries and ensuring timely responses.</p><p>• Utilize Microsoft Excel, Outlook, and Word for various office-related tasks and reporting.</p><p>• Monitor warehouse inventory and ensure accurate tracking and reporting.</p><p>• Facilitate shipping functions and ensure compliance with organizational standards.</p>
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
We are looking for a dedicated and compassionate Bilingual Customer Experience Specialist to join our team in San Diego, California. In this Contract-to-Permanent position, you will play a pivotal role in connecting individuals with essential services, resources, and support, while ensuring a positive and impactful customer experience. This opportunity is ideal for professionals who are passionate about making a difference and thrive in a mission-driven environment.<br><br>Responsibilities:<br>• Respond to inbound calls and inquiries, providing accurate information, referrals, or assistance based on client needs.<br>• Record and manage detailed documentation of all customer interactions using web-based systems.<br>• Stay informed on current services, programs, and resources to ensure clients receive up-to-date and relevant support.<br>• Collaborate effectively with internal teams to address and resolve client concerns and requests.<br>• Deliver exceptional customer service by maintaining professionalism and empathy in all communications.<br>• Utilize bilingual Spanish/English skills to assist a diverse range of clients.<br>• Ensure compliance with organizational policies and procedures while addressing customer needs.<br>• Handle customer inquiries through multiple platforms, including phone, chat, and email.<br>• Support billing or benefit-related functions as needed, ensuring accuracy and timeliness.
We are looking for a Customer Experience Specialist to join our team in Indian Wells, California. This contract position is ideal for individuals who excel in delivering exceptional customer service and possess a strong background in cash handling and retail environments. If you are organized, detail-oriented, and thrive in fast-paced settings, this role offers an exciting opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Deliver exceptional service by addressing customer inquiries via inbound calls in an attentive and efficient manner.<br>• Process various types of transactions, including cash handling, check cashing, and payment services, with accuracy.<br>• Maintain precise and organized records through data entry tasks while adhering to company policies.<br>• Actively listen to customers to understand their needs and provide tailored solutions.<br>• Resolve customer concerns promptly and effectively, ensuring satisfaction.<br>• Leverage CRM tools to track and manage customer interactions and service outcomes.<br>• Uphold compliance standards and ensure transactions align with company protocols.<br>• Collaborate with team members to improve processes and enhance overall customer experience.<br>• Apply retail and teller knowledge to support operational efficiency.<br>• Identify opportunities to enhance service delivery and recommend improvements.
<p>Our client is seeking a friendly and professional receptionist to be the first point of contact for our property management office. As the receptionist, you will create a welcoming environment for visitors, manage front desk operations, and assist with administrative tasks critical to supporting the business’s success. The ideal candidate will be personable, organized, and adept at multitasking.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, tenants, vendors, and visitors promptly and professionally, ensuring excellent customer service </li><li>Answer and direct incoming phone calls, emails, and inquiries to appropriate personnel.</li><li>Manage the calendar for property showings, appointments, and office events, as needed.</li><li>Maintain organized records of tenant inquiries and document communications.</li><li>Manage mail distribution, deliveries, and outgoing correspondence.</li><li>Assist with data entry, filing, and administrative support to ensure smooth office operations.</li><li>Provide basic information to tenants or prospects about company properties and services while maintaining professionalism.</li><li>Uphold confidentiality and organization standards.</li></ul>
<p>We are looking for a Bilingual Call Center Specialist to support the mission of a non-profit organization by handling inbound and outbound phone interactions with professionalism, empathy, and cultural sensitivity. This role requires fluency in English and Spanish to effectively engage with individuals from diverse backgrounds, ensuring callers receive information, resources, and support to meet their needs. The Specialist is also responsible for accurate data entry, resource referrals, and collaborating closely with team members to uphold the priorities and values of the non-profit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Call Handling:</strong></li></ol><ul><li>Provide exemplary customer service to all callers by addressing inquiries, offering resources, and connecting individuals to appropriate organizational services via phone.</li><li>Maintain professionalism and empathy when dealing with sensitive situations, including crisis calls or emotional interactions.</li><li>Ensure clear and effective communication in both languages to serve diverse clients effectively.</li></ul><ol><li><strong>Outreach and Resource Coordination:</strong></li></ol><ul><li>Make outbound calls to follow up on requests and share updates about available programs or services.</li><li>Refer callers to internal non-profit programs or trusted external community resources as appropriate.</li></ul><ol><li><strong>Data Management and Confidentiality:</strong></li></ol><ul><li>Accurately document all calls, inquiries, and case notes into the organization's CRM system or database.</li><li>Protect sensitive client information and adhere to all privacy and confidentiality policies.</li></ul><ol><li><strong>Language Translation and Support:</strong></li></ol><ul><li>Translate verbal and written materials as needed to support callers or facilitate internal communication.</li><li>Assist colleagues and teammates in bridging communication gaps with non-English-speaking clients.</li></ul><ol><li><strong>Mission and Community Support:</strong></li></ol><ul><li>Represent the organization with professionalism, passion, and commitment to its mission and values.</li><li>Participate in training sessions to remain informed about the non-profit’s services, policies, and updates.</li><li>Foster collaborative relationships with team members to deliver cohesive and impactful service.</li></ul><p><br></p>
<p>We are searching for a <strong>Receptionist</strong> to join a busy and professional office located in <strong>Escondido</strong>. The Receptionist is the <strong>first point of contact</strong> for clients, visitors, and vendors, making this role a vital part of the company’s culture and daily operations. This is an excellent opportunity for someone who enjoys providing <strong>top-notch customer service</strong> while also managing a variety of office administrative tasks. This role requires someone who is personable, organized, and adaptable, with the ability to maintain professionalism in a high-traffic environment. If you’re someone who enjoys being the “face of the company” and takes pride in creating a positive first impression, this could be the perfect role for you.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Answer, screen, and direct incoming phone calls with professionalism and courtesy.</li><li>Greet and welcome clients, visitors, and vendors upon arrival.</li><li>Manage front desk operations including mail, deliveries, and office supplies.</li><li>Maintain visitor logs and ensure office security protocols are followed.</li><li>Schedule appointments, reserve conference rooms, and assist with calendar coordination.</li><li>Assist with data entry, filing, and general office organization.</li><li>Support the administrative team with clerical tasks as needed.</li><li>Ensure the front office is always clean, organized, and presentable.</li></ul>
<p>Are you a friendly, organized professional with a talent for creating a welcoming environment? Our client is seeking a Receptionist to serve as the cornerstone of their front desk operations. In this essential role, you’ll greet visitors, manage office communications, and provide administrative support, ensuring the organization runs efficiently and effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors with professionalism and warmth while maintaining the reception area’s appearance.</li><li>Manage inbound calls, route them to the appropriate contacts, and handle inquiries with a customer-focused approach.</li><li>Assist with filing, data entry, mail distributions, and various administrative tasks as needed.</li><li>Coordinate appointments, meetings, and conference room bookings to support organizational operations.</li><li>Serve as a liaison between departments, relaying messages and maintaining an effective flow of office communication.</li><li>Ensure visitor sign-ins align with company security protocols and provide accurate information to guests.</li><li>Monitor and order office supplies, ensuring the reception area is fully stocked and operational.</li><li>Support management with occasional company projects or event coordination as requested.</li></ul><p><br></p>
<p>At Robert Half, we connect skilled professionals with leading organizations to help build successful businesses and careers. We are currently seeking an experienced Collections Specialist for one of our clients in San Diego, CA. If you have a passion for managing accounts receivable, strong communication skills, and enjoy problem-solving, this is an excellent opportunity to thrive in a collaborative and fast-paced environment. As a Collections Specialist, you will be responsible for overseeing and facilitating payment collections for past-due accounts while maintaining positive relationships with customers. This role requires excellent organizational skills, attention to detail, and a proactive approach to resolving outstanding balances in a professional manner.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers by phone, email, or mail to collect outstanding payments and discuss account discrepancies.</li><li>Maintain accurate records of all communications, payment arrangements, and account activity.</li><li>Research and resolve billing disputes or related issues in collaboration with other departments.</li><li>Monitor aging reports and follow up on overdue balances to minimize delinquency rates.</li><li>Assess customer payment history and recommend adjustments or escalations when necessary.</li><li>Support the month-end close process by providing accurate reporting of accounts receivable statuses.</li><li>Ensure compliance with corporate policies, procedures, and applicable laws relating to debt management.</li></ul><p><br></p>
<p>Join an impactful and mission-driven organization! Robert Half is partnering with a client in the nonprofit industry to find a skilled and professional Collections Specialist for their San Diego office. This is a contract-to-permanent opportunity with an organization dedicated to making a difference. If you're a talented collections expert looking to bring your skills to a rewarding environment, we want to hear from you!</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Manage inbound and outbound collection efforts with a donor-focused and empathetic approach.</li><li>Maintain accurate records of donation pledges received and outstanding balances while adhering to organization policies.</li><li>Communicate effectively with donors and stakeholders to resolve payment issues and provide account updates.</li><li>Process accounts receivable transactions efficiently, ensuring prompt and accurate receipt of funds.</li><li>Analyze accounts to identify trends, discrepancies, and opportunities for improving collections processes.</li><li>Collaborate with internal teams, such as accounting and fundraising, to streamline workflows and support organizational goals.</li><li>Prepare and deliver regular reports on collection activities, outstanding balances, and related financial data.</li><li>Ensure compliance with nonprofit-specific financial regulations and reporting requirements.</li></ul><p><br></p>
<p>Are you someone who enjoys solving puzzles, building relationships, and keeping financial operations on track? A well-established company in Oceanside is looking for a Collections Specialist who can bring a calm, confident approach to managing receivables and resolving outstanding balances. This role is perfect for someone who’s organized, personable, and ready to make a meaningful impact in a collaborative environment.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Monitor and manage the accounts receivable portfolio, ensuring timely follow-up on outstanding invoices.</li><li>Communicate professionally with clients to resolve payment issues and negotiate payment plans when necessary.</li><li>Research and reconcile account discrepancies, applying payments accurately.</li><li>Collaborate with internal departments to ensure billing accuracy and resolve disputes.</li><li>Prepare aging reports and assist with month-end close processes.</li><li>Maintain detailed records of collection activities and client communications.</li></ul>
