<p>We are looking for a detail-oriented and friendly receptionist to join our team in Minneapolis, Minnesota. In this Contract position, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and providing excellent customer service. If you thrive in a fast-paced environment and enjoy managing multiple tasks, this role is a great opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and guests warmly while directing them to the appropriate person or department.</p><p>• Operate and manage a multi-line phone system, ensuring incoming calls are answered promptly and directed accurately.</p><p>• Handle inbound calls efficiently, providing information or transferring to relevant team members.</p><p>• Maintain a clean and organized reception area to create a welcoming environment.</p><p>• Assist with administrative tasks such as scheduling appointments and managing correspondence.</p><p>• Provide support to other team members as needed to ensure seamless operations.</p><p>• Monitor and address inquiries, ensuring all requests are handled efficiently.</p><p>• Uphold company standards by delivering exceptional customer service at all times.</p>
<p>Highly respected employment law firm in downtown Minneapolis is hiring a Litigation Paralegal to join their team<strong>. </strong>This person will work closely with other LAAs and Paralegals to support attorneys on sophisticated matters while gaining hands-on exposure to all phases of litigation.</p><p> </p><p>This is an ideal opportunity for someone with <strong>1–3+ years of litigation support experience</strong> who wants to deepen their skills, take ownership of meaningful work, and be part of a collaborative, high-performing team.</p><p> </p><p><strong><u>Overview of Responsibilities:</u></strong></p><ul><li>Support attorneys in all phases of litigation</li><li>Prepare, proofread, and file pleadings and correspondence </li><li>Manage deadlines, calendars, and case files with precision</li><li>Assist with discovery, including document collection, organization, and review</li><li>Coordinate filings, service, and case logistics</li><li>Communicate with clients, courts, and opposing counsel as needed</li></ul>
<p>We are currently seeking an enthusiastic BILINGUAL (Hmong) HR Assistant who will be an integral part of our human resources department. The successful candidate will assist in organizing, coordinating, and carrying out all human resource department projects and processes for the company. This is a contract to hire opportunity.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Assist with day-to-day operations of the HR functions and duties.</li><li>Provide administrative support to the HR department.</li><li>Process paperwork and maintain all employee records.</li><li>Coordinate HR projects and meetings.</li><li>Assist in payroll preparation by providing relevant data.</li><li>Communicate with public services when necessary.</li><li>Support the recruitment/hiring process.</li><li>Compile and update employees' records (hard and soft copies).</li><li>Income and benefits administration.</li><li>Coordinate training sessions and seminars.</li><li>Perform orientations, onboarding, and update records with new hires.</li><li>Produce and submit reports on general HR activity.</li></ol>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
<p>Robert Half is seeking an HR Coordinator to provide support for an HR department on a contract basis. In this HR Coordinator role, you will be responsible for working closely with the HR Manager on a daily basis. A successful HR assistant is expected to be a problem solver with excellent organizational and time management skills. This position will be based in the south metro, MN area. Job Duties:</p><ul><li>Support all internal and external HR-related inquiries or requests</li><li>Managing the onboarding process </li><li>Maintain digital and electronic records of employees</li><li>Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts</li><li>Oversee the completion of compensation and benefit documentation</li><li>Assist with FMLA paperwork for internal employees as needed</li><li>Schedule meetings, interviews, HR events and maintain agendas</li><li>Keep up-to-date with the latest HR trends and best practices</li></ul>
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>We are looking for a<strong> Sr. Customer Service Representative</strong> to join our team in Minneapolis, MN. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle escalated customer issues requiring higher-level problem solving and judgment.</li><li>Provide guidance and mentorship to customer service representatives.</li><li>Respond to inquiries via phone, email, chat, or in person with professionalism and accuracy.</li><li>Research and resolve account, billing, product, or service‑related questions.</li><li>Document interactions and updates in the CRM or internal systems.</li><li>Identify process inefficiencies and recommend improvements.</li><li>Assist with training new hires or cross‑training existing staff.</li><li>Monitor service metrics and ensure adherence to quality standards.</li><li>Collaborate with internal teams (operations, sales, technical support) to resolve customer needs.</li><li>Handle high‑priority or time‑sensitive cases with urgency.</li><li>Maintain strong knowledge of company products, services, and policies.</li><li>Support team leads and supervisors with special projects as needed</li></ul><p><br></p>
<p>Are you passionate about empowering students to reach their full potential? We are seeking a dedicated and resourceful Customer Achievement Specialist to join our team! In this role, you will work remotely and exclusively support clients and customers located in Mountain or Pacific time zones.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide consistent, one-on-one coaching and support to help individuals set and achieve professional and personal goals</li><li>Monitor progress and proactively identify ways to encourage engagement and success</li><li>Serve as a trusted liaison between clients, customers, and administrative staff to resolve challenges and celebrate achievements</li><li>Facilitate small virtual workshops on study strategies, time management, and academic resilience</li><li>Maintain and track accurate records of communications, progress, and outcomes</li><li>Support onboarding and orientation for incoming clients/customers, helping them acclimate to expectations and resources</li></ul><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment. Responsibilities:</p><ul><li>Provide post-sales support to ensure customer satisfaction and resolve issues promptly.</li><li>Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients.</li><li>Prepare accurate and timely quotes for customers based on their specific requirements.</li><li>Manage order entry processes and ensure all records are updated and maintained accurately.</li><li>Collaborate with the sales team to support operations and projects.</li><li>Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively.</li><li>Monitor and maintain the organization of sales-related documentation and infrastructure.</li><li>Identify opportunities to enhance customer experience and drive sales efficiency.</li><li>Contribute to the continuous improvement of sales procedures and processes.</li><li>Support the team in navigating and leveraging data center environments effectively.</li></ul>
We are looking for a highly motivated and independent Customer Support Specialist to join our team in Blaine, Minnesota. This long-term contract position requires a proactive and detail-oriented individual capable of managing high volumes of customer inquiries, scheduling installations efficiently, and maintaining organized workflows. The ideal candidate will possess strong administrative skills and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Schedule installation appointments to ensure timely and efficient project completion.<br>• Monitor and manage pending installations, verifying product delivery and labor readiness.<br>• Oversee the installation pipeline, updating and closing jobs daily to maintain accuracy.<br>• Prepare installation crews by organizing all necessary paperwork and ensuring readiness for scheduled tasks.<br>• Assign installation crews to projects based on their relevant experience and expertise.<br>• Maintain inventory records and provide timely updates on product arrivals to stakeholders.<br>• Address and resolve customer concerns to uphold high satisfaction levels.<br>• Process payments and manage funding for completed jobs in compliance with company standards.<br>• Utilize industry-specific software, including Microsoft Dynamics CRM, to manage operations and data effectively.<br>• Perform additional administrative duties as required to support team goals.
<p>We are looking for a dedicated and experienced Senior Customer Service Representative to join our team in Blaine. In this role, you will provide outstanding support to clients and prospects while ensuring their needs are met with attention to detail and efficiency. As part of a contract position, you will play a key role in delivering high-quality service and maintaining strong client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients and visitors to the office with a friendly and detail-oriented demeanor.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Process payments and handle policy updates accurately and efficiently.</p><p>• Respond to client inquiries within established timeframes, ensuring satisfaction.</p><p>• Manage multiple tasks effectively by following up and ensuring completion.</p><p>• Demonstrate a positive and goal-oriented attitude in interactions with clients and team members.</p><p>• Communicate tactfully and clearly with clients and prospects to build trust and rapport.</p><p>• Ensure adherence to company policies and procedures while handling administrative tasks.</p><p>• Provide support during hybrid training periods and adapt to remote work as needed.</p>
<p>Are you passionate about helping others and looking to launch your professional career? Our team is seeking an enthusiastic Entry-Level Customer Service Representative in Minneapolis, MN. This is an excellent opportunity to gain valuable skills, work with a supportive team, and make a direct impact on client satisfaction.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to customer inquiries via phone, email, or chat</li><li>Provide accurate information and resolve customer concerns efficiently</li><li>Document all interactions and follow up to ensure issue resolution</li><li>Collaborate with teammates and other departments as needed</li><li>Uphold company values and deliver an outstanding client experience</li></ul><p><br></p>
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
<p>We are seeking a dedicated Call Center Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><strong>Responsibilities:</strong></p><ul><li>Answer inbound calls and respond to customer inquiries in a friendly, professional manner</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Resolve customer issues by clarifying concerns, researching answers, and guiding callers through solutions</li><li>Document all customer interactions in the system with clear and thorough notes</li><li>Follow call scripts, compliance regulations, and internal quality standards</li><li>Escalate complex issues to supervisors or specialized teams when necessary</li><li>Process transactions such as account updates, payments, or order entry</li><li>Meet or exceed metrics including call volume, handle time, quality scores, and customer satisfaction</li><li>Multi‑task across multiple systems and applications while maintaining accuracy</li><li>Participate in team meetings, coaching sessions, and ongoing training</li><li>Maintain a positive, empathetic, and professional attitude toward customers and coworkers</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Saint Paul, Minnesota. This contract position is ideal for someone with strong communication skills and a passion for helping customers. In this role, you will be responsible for assisting customers with various inquiries while utilizing your expertise to deliver exceptional support.<br><br>Responsibilities:<br>• Handle customer inquiries through a Salesforce-based case management system, ensuring timely and accurate resolutions.<br>• Collaborate with internal teams to research and address member and audience concerns effectively.<br>• Provide assistance to users navigating media content on smart speaker platforms such as Google Home, Apple Home Pod, and Amazon Alexa.<br>• Maintain a comprehensive understanding of company policies, procedures, and relevant regulations.<br>• Uphold high standards of customer service, adhering to ethical practices and professionalism.<br>• Manage inbound and outbound calls to address customer needs and resolve issues.<br>• Perform order entry tasks with attention to detail and accuracy.<br>• Deliver clear and effective communication to ensure customer satisfaction.
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
<p>We are looking for a dedicated Customer Success Specialist to join our team remotely. This role focuses on guiding and supporting employees as they transition into and progress through their academic programs. As a contract position, it offers a unique opportunity for long-term growth while making a meaningful impact on individuals' educational journeys. </p><p><br></p><p>**MUST BE LOCATED IN PST OR MST**</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with program advisors to ensure employees have a smooth onboarding experience into their chosen education paths.</p><p>• Maintain consistent communication with employees, primarily through outbound methods, to provide ongoing academic support.</p><p>• Assist employees in setting achievable academic goals and developing effective strategies for time management and study habits.</p><p>• Address academic challenges by connecting employees with appropriate resources such as tutoring services or additional support programs.</p><p>• Monitor student performance, providing constructive feedback and identifying areas where improvement is needed.</p><p>• Track deadlines and milestones within education plans, proactively reminding employees to stay on course.</p><p>• Conduct regular check-ins to celebrate progress and identify any obstacles in their academic journey.</p><p>• Organize and facilitate workshops focused on academic success, including study skills and time management.</p><p>• Build and nurture positive relationships with employees, employers, and educational institutions to ensure successful outcomes.</p>
