We are looking for a detail-oriented and welcoming Receptionist to join our team on a long-term contract basis. Based in Minneapolis, Minnesota, this role involves creating a positive first impression for visitors and ensuring smooth communication within the organization. If you have excellent organizational skills and enjoy interacting with people, we encourage you to apply.<br><br>Responsibilities:<br>• Greet and assist visitors in a friendly and detail-oriented manner as they arrive at the office.<br>• Maintain the reception area to ensure it is tidy and organized at all times.<br>• Answer incoming calls promptly, directing them to the appropriate departments or individuals.<br>• Provide administrative support, including managing schedules and handling correspondence.<br>• Monitor office supplies and coordinate replenishment when necessary.<br>• Handle inquiries from clients and staff, ensuring accurate information is provided.<br>• Utilize Microsoft Office Suite to create and manage documents, spreadsheets, and presentations.<br>• Collaborate with team members to ensure smooth day-to-day operations.<br>• Assist with scheduling meetings and preparing meeting spaces as needed.<br>• Uphold confidentiality and security standards in all interactions and tasks.
A small Minneapolis manufacturing company is seeking a Full Charge Bookkeeper/Office Manager to join their team for a full-time job to replace someone retiring. An ideal candidate will be seeking a role wearing a wide variety of hats daily. These duties included financial close, financial reporting, AP/AR, payroll, benefits, month/year end reports and other daily operational accounting and administrative tasks as needed. <br><br>This great role offers good work life balance in addition to the opportunity to work from home one day per week. This role offers medical, dental, vision, 401k, PTO and holiday pay. <br><br>If you thrive in a role wearing a wide variety of hats and enjoy working at small companies this could be a great opportunity. For prompt consideration please submit your most current resume.
We are looking for a dedicated Help Desk Analyst to join our team in St. Louis Park, Minnesota. In this role, you will be the first point of contact for technical support, assisting users with a variety of hardware, software, and system-related issues. This position offers an excellent opportunity to combine your customer service skills with your technical expertise in a fast-paced automotive environment.<br><br>Responsibilities:<br>• Deliver outstanding technical support and customer service to end users, ensuring timely resolution of issues.<br>• Diagnose and resolve hardware and software problems involving desktops, laptops, printers, and other peripheral devices.<br>• Maintain detailed records of user inquiries and solutions within the helpdesk ticketing system.<br>• Escalate unresolved or complex technical problems to senior team members when necessary.<br>• Manage user accounts by provisioning and deprovisioning access as required.<br>• Support remote desktop users to troubleshoot connectivity and performance issues.<br>• Collaborate with team members to ensure consistent and efficient problem-solving processes.<br>• Assist with the setup and maintenance of Apple and Windows devices within the organization.<br>• Utilize expertise in Cisco and Citrix technologies to address network and application issues.
We are looking for a skilled Production Artist to join our team on a contract basis in Minneapolis, Minnesota. This role involves collaborating with an internal creative team to support pitch campaigns and manage day-to-day design projects. Ideal candidates will have experience working in regulated industries and be comfortable switching between creative and compliance-focused tasks.<br><br>Responsibilities:<br>• Design visually compelling materials for pitch campaigns and daily creative projects.<br>• Collaborate closely with writers and other team members to ensure cohesive project execution.<br>• Adhere to brand guidelines and compliance standards, especially for industries such as finance and healthcare.<br>• Develop print and digital assets, including direct mail pieces and online content.<br>• Independently manage design tasks in a fast-paced, one-designer, one-writer environment.<br>• Utilize Adobe Creative Cloud tools, including Illustrator and Photoshop, to produce high-quality deliverables.<br>• Ensure all production files are optimized for print and digital distribution.<br>• Maintain attention to detail to guarantee the accuracy and consistency of all design outputs.<br>• Contribute creative ideas while balancing regulatory and branding requirements.
<p>We are looking for a Senior Commercial Credit Analyst specializing in Commercial Real Estate (CRE) to join our clients firm in the Twin Cities. In this role, you will be responsible for evaluating and making decisions on lending opportunities, balancing risk with growth objectives, and ensuring adherence to the bank’s lending standards. This position requires a strong financial acumen and the ability to collaborate effectively with relationship managers and other internal teams to support portfolio management and credit monitoring.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough underwriting and credit analysis for commercial real estate loan applications to assess risk and ensure compliance with lending standards.</p><p>• Make credit decisions within assigned authority levels, ensuring appropriate asset quality ratings and loan structures.</p><p>• Collaborate with relationship managers and treasury management partners to deliver credit expertise and support lending opportunities.</p><p>• Monitor the existing loan portfolio, identifying risks and taking necessary actions to maintain asset quality.</p><p>• Perform detailed financial analysis, gaining a deep understanding of credit risks associated with various industries.</p><p>• Ensure all lending activities align with bank policies, guidelines, and regulatory requirements.</p><p>• Contribute to the bank’s growth goals by supporting high-quality lending decisions and maintaining strong portfolio performance.</p><p>• Provide consistent and accurate credit monitoring to uphold the bank’s financial standards and objectives.</p><p>• Achieve production expectations while maintaining a high level of work quality and accuracy.</p><p>• Support the overall financial success of the bank by meeting targets for credit quality and asset management.</p>
<p>We are looking for an experienced Account Manager to join our dynamic team in Minneapolis, Minnesota. This role offers an exciting opportunity to work with innovative brands and drive their success. If you thrive in a fast-paced setting and enjoy bridging strategy with seamless execution, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between vendors and accounts, ensuring smooth communication and collaboration.</p><p>• Coordinate product launches and submissions.</p><p>• Monitor and manage high-priority projects.</p><p>• Provide exceptional support and proactive communication to clients.</p><p>• Maintain accurate data entry and reporting processes to support account management activities.</p><p>• Develop and implement strategies to achieve sales targets.</p><p><br></p>
<ul><li>Provide exceptional customer support through inbound and outbound communication channels, including phone, email, and live chat.</li><li>Resolve customer inquiries, complaints, and issues promptly and effectively to ensure high levels of satisfaction.</li><li>Maintain a positive and professional demeanor when interacting with clients and colleagues.</li><li>Update customer accounts and process orders, returns, or adjustments accurately using CRM systems.</li><li>Collaborate with other departments to address complex customer challenges and ensure seamless service delivery.</li><li>Identify opportunities to upsell products or services and educate customers on additional offerings.</li><li>Understand and adhere to company policies, procedures, and quality standards.</li><li>Track and document customer interactions to compile useful data for process improvements and reporting metrics.</li><li>Strive to meet or exceed performance targets in areas such as response time, resolution time, and customer satisfaction scores.</li><li>Adapt to new tools, technologies, and workflows as they evolve in the customer service operation.</li></ul><p><br></p>
We are looking for a highly organized and detail-oriented Project Assistant to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will play a key part in supporting project management activities, ensuring timelines are maintained, and contributing to the smooth execution of construction projects. If you thrive in a structured, fast-paced environment and excel in coordinating multiple tasks with precision, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Oversee project timelines and ensure all deadlines are met efficiently.<br>• Collaborate with team members to support the successful execution of construction projects.<br>• Maintain and update master schedules to ensure accurate tracking of project progress.<br>• Perform scanning and digital organization of project documents for easy access.<br>• Assist in project management tasks, including resource allocation and task prioritization.<br>• Coordinate with stakeholders to ensure clear communication and alignment on project goals.<br>• Monitor and report on project milestones to ensure alignment with objectives.<br>• Identify and address potential challenges to keep projects on track.
<p>We are looking for a detail-oriented Commercial Loan Operations Specialist to join our client's team in in the Twin Cities. In this role, you will manage, and process various post-closing tasks related to commercial and construction loan transactions while ensuring compliance with company policies and procedures. This is a great opportunity to contribute to a dynamic team and play a key role in supporting long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Monitor loan pipelines to ensure timely completion of recurring tasks, such as receiving final documentation and updating project statuses.</p><p>• Handle loan modifications, and efficiently and within deadlines.</p><p>• Organize and store required documentation properly within the system, minimizing the use of shared drives.</p><p>• Process and review draw requests, ensuring all interim and final draws comply with established procedures and guidelines.</p><p>• Collaborate with builders, borrowers, and inspection companies to ensure smooth execution of construction loans.</p><p>• Safeguard wire transfers by implementing fraud-prevention measures during draw disbursements.</p><p>• Maintain accurate and up-to-date records in project management systems.</p><p>• Deliver exceptional customer service by addressing client inquiries and providing timely assistance.</p><p>• Adhere to company policies, federal and state regulations, and information security standards in all activities.</p>
<p>We are looking for a<strong> Litigation Associate with 4-7 years of experience</strong> to join a high performing team in Minneapolis, Minnesota. This role offers an opportunity to work on complex civil litigation matters, collaborate with skilled professionals, and contribute to high-stakes legal cases from inception to trial. If you are passionate about litigation and eager to grow your career in a dynamic environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Conduct depositions and engage directly with clients to gather critical information for case development.</p><p>• Collaborate with technical experts to analyze evidence and develop compelling case strategies.</p><p>• Manage discovery processes, including drafting and responding to discovery requests and organizing case materials.</p><p>• Prepare and argue motions effectively, ensuring strong representation in court.</p><p>• Support partners in strategic litigation planning, trial preparation, and case execution.</p><p>• Draft detailed briefs and legal documents that align with case objectives.</p><p>• Participate in trial proceedings, assisting with witness preparation and presenting evidence.</p><p>• Maintain clear communication with clients, ensuring they are informed throughout the litigation process.</p><p>• Work closely with partners to refine case strategy and achieve favorable outcomes.</p><p>• Stay updated on relevant legal trends and precedents that impact case strategies.</p>
<p>***100% onsite Minneapolis, MN. Heated parking provided!***</p><p><br></p><p>Robert Half has a client that is looking for an experienced Systems Administrator to play a key role in modernizing IT infrastructure and enhancing systems across their organization. In this role, you will lead critical initiatives in cloud migration, security improvements, and enterprise software implementation, while collaborating across departments to align technology solutions with business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize hybrid IT environments, including on-premises and cloud systems such as Windows Servers, and Entra ID.</p><p>• Lead the migration from legacy Active Directory systems to Entra ID.</p><p>• Oversee enterprise applications, including Microsoft 365, Mimecast, and Intune, ensuring optimal functionality and user access.</p><p>• Plan and execute SharePoint intranet migration projects, improving architecture and usability.</p><p>• Implement IT service management processes, including asset and configuration management, change management, and user account provisioning.</p><p>• Monitor system performance metrics and ensure stability across infrastructure components.</p><p>• Support and mentor Help Desk staff, assisting with escalated technical issues and providing end-user training.</p><p>• Enhance security measures by enforcing Group Policies, coordinating with 3rd parties for incident response, and maintaining compliance across endpoints and servers.</p><p>• Lead modernization projects such as transitioning endpoint management to Intune and migrating outdated server systems.</p><p>• Collaborate with cross-functional teams to create automation solutions using tools like Power Automate and Power BI.</p><p><br></p><p>ANYONE INTERESTED SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032 FOR MORE DETAILS</p>
<p>Robert Half is partnering with an esteemed organization in the Twin Cities area to seek a results-driven <strong>Senior Audit Manager</strong>. This is an opportunity to play a pivotal role in supervising advanced audit activities, driving compliance with regulatory standards, and optimizing risk management, control, and governance frameworks. The ideal candidate will lead cross-functional audit projects, ensure high-quality deliverables, and provide strategic recommendations to enhance organizational efficiency.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p>· Develop and execute advanced audit and compliance activities as part of the Risk & Control Services Plan to enhance organizational infrastructure.</p><p>· Present audit findings and actionable recommendations to senior leadership to mitigate risk and ensure continuous improvement.</p><p>· Assess control deficiencies, evaluate their impact, and implement cost-effective solutions to address vulnerabilities.</p><p>· Lead and manage audit projects, ensuring all deliverables meet scope, timeline, and quality benchmarks while mentoring team members.</p><p>· Conduct risk assessments in complex domains and refine audit plans to prioritize high-risk areas.</p><p>· Oversee and validate Management Action Plans, advising on timely closure once identified issues have been resolved.</p><p>· Collaborate with regulatory and control groups to coordinate audit activities that meet compliance and governance requirements.</p><p>· Escalate time-sensitive challenges to ensure proactive resolutions that meet project deadlines.</p><p>· Advise on process improvements and new methodologies to keep audit practices ahead of evolving market conditions.</p><p>· Develop a culture of continuous improvement and growth by transferring tactical knowledge and mentoring junior members.</p><p><br></p>
We are looking for an experienced Accounting Manager/Supervisor to join our non-profit organization based in Brooklyn Park, Minnesota. This role is vital in overseeing financial operations, ensuring compliance with grant awards, and providing accurate and timely financial information. The ideal candidate will lead budgeting efforts, monitor restricted funds, and collaborate with organizational leadership to align funding strategies with the mission of the organization.<br><br>Responsibilities:<br>• Supervise and support financial and staff accountants, including conducting performance reviews, providing coaching, and handling training needs.<br>• Review, approve, and post financial transactions to ensure accuracy and compliance.<br>• Develop and oversee the organization's annual budget, preparing detailed monthly reports to track actual versus budgeted expenses.<br>• Maintain the general ledger, manage account reconciliations, and oversee month-end and year-end closings.<br>• Ensure compliance with grant awards by providing technical guidance and maintaining financial policies and procedures.<br>• Collaborate with auditors and monitors to meet audit and grant reporting requirements.<br>• Train staff on finance-related systems and procedures, promoting best practices across departments.<br>• Research and implement regulatory requirements to align internal policies with compliance standards.<br>• Serve as a member of the leadership team, contributing to the definition and implementation of organizational priorities and goals.
<p>We are seeking a detail-oriented and motivated Staff Accountant to join our client's growing construction team in the West Metro. Working closely with leadership in finance, this position will support a broad range of accounting, payroll, and job costing activities, with potential for advancement based on performance and experience. </p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Participate in the preparation of monthly financial statements and related reports.</li><li>Perform reconciliations and journal entries as part of the month-end close process.</li><li>Review, verify, and process weekly payroll for both union and non-union employees.</li><li>Manage monthly reporting and submission of union fringe benefits.</li><li>Monitor payroll calculations to ensure accuracy, compliance, and proper documentation.</li><li>Track and analyze job costs, including equipment allocation and overhead.</li><li>Generate project-related reports and financial metrics to support management decisions.</li><li>Research and resolve discrepancies or data integrity issues (e.g., variances, errors).</li><li>Provide support for accounts payable activities when needed.</li><li>Assist with quarterly tax filings and other compliance requirements.</li><li>Partner with accounting leadership in maintaining the general ledger.</li><li>Support HR processes, such as onboarding, offboarding, and maintaining employee records.</li><li>Help administer employee benefit changes and support limited HR administrative functions.</li><li>Contribute to the overall success of financial operations by serving as a reliable support resource to management.</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our client's team in St Louis Park, Minnesota. In this Contract-to-permanent role, you will play a key part in ensuring accurate and timely resolution of customer payment disputes across multiple business lines, including Warehouse, Foodservice, and Direct Store Delivery. This position offers an opportunity to collaborate with customers and internal teams to enhance processes and improve overall efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve payment disputes, ensuring compliance with company policies and authorization limits.</p><p>• Communicate with customers to address partial payments and unknown disputes, providing clear explanations and solutions.</p><p>• Document dispute research and findings accurately using designated systems.</p><p>• Review automated cash application results to identify and address systemic issues such as unearned discounts or minor discrepancies.</p><p>• Conduct root cause analysis and collaborate with internal teams to minimize recurring disputes.</p><p>• Prepare written and verbal communications to present dispute findings to customers and sales teams.</p><p>• Support centralized team operations by resolving disputes across various business lines.</p><p>• Identify opportunities to streamline processes and create documentation for training purposes.</p><p>• Build and maintain strong relationships with internal and external stakeholders to improve collaboration.</p><p>• Participate in regular accounts receivable business review meetings and communicate updates to supervisors as needed.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
We are looking for a highly motivated and personable Receptionist to join our team on a long-term contract basis in Saint Paul, Minnesota. This role is perfect for someone who thrives in a dynamic environment, enjoys interacting with diverse personalities, and has a passion for delivering exceptional first impressions. You will play a key role in ensuring smooth day-to-day operations while collaborating with various departments to support administrative needs.<br><br>Responsibilities:<br>• Welcome visitors and employees with a warm and detail-oriented demeanor, creating a positive first impression.<br>• Manage a multi-line phone system, including answering inbound calls and directing them appropriately.<br>• Provide administrative support to the HR Manager and other team members as needed.<br>• Keep documentation organized and up-to-date using tools like DocuSign, Bluebeam, Adobe, and Microsoft SharePoint.<br>• Maintain and update the SharePoint site to ensure accessibility and accuracy for team members.<br>• Collaborate with colleagues across departments, demonstrating flexibility and a proactive approach.<br>• Assist in scheduling and coordination tasks to support internal operations.<br>• Ensure the reception area remains presentable and welcoming at all times.<br>• Handle incoming and outgoing correspondence efficiently, including emails and physical mail.<br>• Adapt to a dog-friendly workplace environment with ease.
<p>Robert Half has an exceptional opportunity for an Accounting Clerk to assist companies in Minneapolis on a contract basis. This position would include but not limited to matching and batching invoices, processing expense reports, processing checks, handing AR invoicing, and resolving A/P issues. </p>
We are looking for a skilled Salesforce Developer to join our team in Saint Paul, Minnesota. This role is ideal for someone with a strong background in Salesforce development and administration, who can contribute to enhancing our technology platforms and ensuring system users receive optimal solutions. You will work closely with cross-functional teams to develop, customize, and maintain Salesforce applications tailored to evolving business needs.<br><br>Responsibilities:<br>• Design and implement technical solutions based on business requirements, ensuring scalability, performance, and security.<br>• Develop and customize Salesforce components, including Apex classes, triggers, Lightning Web Components, and workflows.<br>• Maintain and optimize Salesforce applications such as Sales Cloud, Service Cloud, Pardot Marketing, and B2B webstore.<br>• Collaborate with stakeholders to establish processes and tools that improve platform efficiency and user experience.<br>• Troubleshoot system errors, manage Salesforce updates, and resolve technical issues promptly.<br>• Provide ongoing support for Salesforce-related requests, addressing end-user needs through ticket resolution.<br>• Create and maintain technical documentation, workflows, and training materials to ensure knowledge transfer.<br>• Deploy third-party tools and integrations to enhance Salesforce functionality.<br>• Assist in setting strategic goals and initiatives for platform development and improvements.<br>• Analyze problems, recommend solutions, and ensure successful implementation.
<p>We are looking for an experienced Senior Paralegal specializing in litigation to join an awesome team in Minneapolis, Minnesota. In this role, you will play a vital part in supporting attorneys with case preparation, trial coordination, and legal document management. This position offers a dynamic work environment where you can leverage your expertise in commercial and civil litigation.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough research and analysis of legal precedents to support case preparation.</p><p>• Prepare, draft, and review legal documents, including pleadings, motions, and discovery requests.</p><p>• Coordinate trial preparation activities, such as organizing exhibits, witness lists, and case files.</p><p>• Manage case files and maintain accurate records of legal proceedings and correspondence.</p><p>• Assist in the development of case strategies by organizing and summarizing complex information.</p><p>• Communicate with clients, witnesses, and external parties to gather required information or provide updates.</p><p>• Handle administrative tasks related to litigation, such as scheduling depositions and court appearances.</p><p>• Monitor deadlines and ensure compliance with court rules and procedures.</p><p>• Collaborate with attorneys to ensure efficient case management and successful trial outcomes.</p>
<p>We are looking for a skilled Business Systems Analyst to join our team on a long-term contract based in Minneapolis, Minnesota. This position focuses on vendor management system support, data analysis, and process optimization to enhance workforce management. The ideal candidate will bring global expertise, strong analytical skills, and a collaborative mindset to support system updates, reporting, training, and stakeholder engagement.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and ensure the accuracy of data within the vendor management system.</p><p>• Troubleshoot and resolve system issues while escalating complex problems appropriately.</p><p>• Analyze system data to identify trends, enhance vendor performance, and improve compliance.</p><p>• Develop and maintain actionable dashboards and reports to monitor key workforce metrics.</p><p>• Provide training and support to users on system functionality and best practices.</p><p>• Facilitate vendor setup and integration with financial systems for global locations.</p><p>• Collaborate with vendors and resource managers to manage updates and provide system support.</p><p>• Conduct audits to ensure data integrity and compliance within the system.</p><p>• Recommend and implement process improvements to streamline workflows and increase efficiency.</p><p>• Validate invoices and assist in resolving discrepancies to ensure accurate payment processing.</p>
<p>Robert Half is partnering with a well respected law firm seeking to add a Litigation Associate Attorney. Bring your two to four years of commercial, business, or real estate litigation experience to join talented colleagues advocate for clients in real estate and construction matters. </p><p><br></p><ul><li>Conduct legal research and analysis including investigating facts, analyzing case precedents, and researching applicable laws and regulations. </li><li>Draft pleadings, motions, complaints, answers, and other legal documents as requests. </li><li>Assist with discovery including managing document production, preparing responses, and conducting & defending depositions. </li><li>Appear in court for hearings and trials; draft and argue motions and conduct trials; attend arbitrations and mediations. </li></ul><p><strong>Benefits:</strong></p><ul><li>Bonuses</li><li>401(k) / Profit Sharing Plan </li><li>Paid Parental Leave</li><li>Health Insurance</li><li>HSA/FSA</li><li>Life Insurance</li><li>CLE and Bar Dues</li></ul><p><br></p>
<p>We are looking for a skilled Accountant to join a team in Saint Paul, Minnesota. In this long-term contract position, you will play an integral role in reconciling accounts, supporting budget-related inquiries, and assisting with essential financial operations. This opportunity offers a chance to work closely with internal teams while contributing to the organization’s financial accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed reconciliations for accounts such as travel, training, and other expenses.</p><p>• Review transactions to ensure proper payment timing and accurate general ledger recording.</p><p>• Investigate and resolve reconciling items to maintain financial accuracy.</p><p>• Prepare and submit monthly reclassifications and assist with bank billing and parsers.</p><p>• Support budget and forecasting activities, including uploading budgets to relevant systems.</p><p>• Provide direct support to internal finance leaders by addressing budget and forecast-related inquiries.</p><p>• Update and maintain procedural documentation to keep records accurate and current.</p><p>• Ensure invoice documentation is correctly archived using designated systems.</p><p>• Assist with month-end financial close processes and other duties as needed to meet organizational goals.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
We are looking for a skilled Billing Analyst to join our team in New Hope, Minnesota. This is a long-term contract opportunity within the manufacturing industry, offering the chance to work on critical billing systems and drive operational improvements. The role focuses on supporting a system migration and ensuring efficient billing processes while collaborating with cross-functional teams. <br> Responsibilities: • Oversee the migration of billing operations from a legacy Vertex system to the advanced O-Series platform, ensuring accuracy and efficiency. • Train and mentor the billing team on the utilization of Vertex O-Series, including adjustments, renewal processes, and invoice generation. • Collaborate with IT and other departments to address testing challenges and streamline system implementation. • Troubleshoot billing discrepancies, resolve invoice processing issues, and ensure data reconciliation accuracy. • Perform month-end tie-outs to ensure proper accounting and reporting procedures are followed. • Analyze current billing workflows and recommend improvements to optimize efficiency and system usage. • Act as the subject matter expert for Vertex O-Series and Oracle functionalities, providing guidance and promoting best practices. • Support renewal campaigns and certificate management within the billing system. • Coordinate with team members to manage various invoice channels effectively and ensure smooth operations.
We are looking for a motivated Customer Service Representative to join our team in Minneapolis, Minnesota. In this long-term contract position, you'll play a key role in delivering outstanding service to prospective learners and applicants in the higher education industry. The ideal candidate will excel in communication and thrive in a metrics-driven environment while building meaningful connections with callers.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to leads, opportunities, and applications to engage prospects and provide valuable information.<br>• Make outbound calls to individuals who have requested details about programs, ensuring their questions are answered effectively.<br>• Collaborate on additional call campaigns based on organizational priorities and needs.<br>• Assess the needs of prospects and efficiently redirect them to the appropriate team or individual, often making over 100 calls a day.<br>• Offer a positive and welcoming first impression for inbound callers and online chat inquiries.<br>• Identify the caller’s requirements and ensure seamless transfers to the correct department or team.<br>• Provide support to prospects, applicants, and learners by addressing their inquiries and assisting with their needs.<br>• Share best practices and insights with team members to improve overall customer service.<br>• Perform administrative tasks as assigned, contributing to the smooth operation of the team.
<p>Robert Half's Legal Practice is partnered with a top large law firm in downtown Minneapolis, MN looking for a detail-oriented Legal Assistant to support busy Litigation Attorneys. Bring your strong communications skills, an ability to anticipate and strong technology skills to this great law firm!</p><p><br></p><p>1 day/week remote after initial training. 4 days on-site in downtown Minneapolis.</p><p><br></p><p>The responsibilities for this position will include, but are not limited to:</p><p><br></p><ul><li>Prepare correspondence, documents, and agreements, including document comparisons and conversions, manipulation of pdf documents, editing and scanning.</li><li>Electronically file litigation pleadings and other documents with state, federal and appellate courts, both locally and nationally.</li><li>Handle docketing of court scheduling orders, briefing schedules and other court mandated conferences, dates, and other litigation requirements.</li><li>Maintain electronic client files, including electronic pleadings and indices, as well as original pleadings and client documents.</li><li>Review, edit and finalize attorney and paralegal time entries and manage client invoices.</li><li>Provide general legal administrative support, including calendar management, scheduling and arranging attorney and client meetings, conferences and depositions, responding to and handling routine correspondence and making reservations/appointments.</li><li>Provide quality, responsive customer service to clients, attorneys, and co-workers.</li><li>Dependable, accountable, and consistently demonstrating a strong work ethic with a professional demeanor in all interactions.</li><li>Strong interpersonal relationships and ability to interact with all levels of the organization.</li><li>Ability to work well under pressure with deadlines – possess a sense of urgency.</li><li>Ability to work in a fast-paced environment with a variety of personalities and work styles.</li><li>Ability to be flexible in schedule and adaptable to constant change.</li><li>Ability to effectively handle multiple tasks and frequent interruptions.</li><li>Job duties may require time over 37.50 hours per week.</li></ul><p><br></p>
