Add your latest resume to match with open positions.

4 results for Customer Service Manager in Milwaukee, WI

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to support energy assistance services for households in Wisconsin. This permanent contract opportunity is ideal for someone who enjoys guiding people through application processes, explaining eligibility rules clearly, and delivering respectful service to individuals facing financial hardship. The role combines client interaction, documentation review, and data accuracy to help connect community members with essential support through a nonprofit organization. Responsibilities: • Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs. • Provide courteous and empathetic service when responding to questions from individuals and families seeking help. • Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner. • Record, update, and maintain applicant details accurately within internal systems and databases. • Use basic calculations to verify income information, household size, and other eligibility-related factors. • Coordinate with partner agencies and community resources to help address client needs and improve access to services. • Support outreach activities by participating in local events and connecting with residents who may qualify for assistance. • Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards.
2026-06-19T00:00:00Z

Customer Service Representative

Fort Atkinson, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Fort Atkinson, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping order information accurate. The person in this role will serve as a key point of contact for inquiries, provide timely assistance, and help ensure a positive service experience with every interaction. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls with professionalism, empathy, and clear communication.• Assist callers with questions, concerns, and service requests while providing accurate information and appropriate next steps.• Enter and update order details carefully in the system to maintain complete and accurate records.• Place outbound calls as needed to follow up on requests, confirm information, or resolve outstanding issues.• Document customer interactions thoroughly to support service continuity and reporting needs.• Handle a steady volume of call center activity while meeting quality and responsiveness expectations.• Work with internal teams to address customer needs, escalate complex issues, and support efficient resolution.
2026-06-09T00:00:00Z

Customer Service Representative

Fort Atkinson, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Fort Atkinson, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and ensuring each interaction is handled with professionalism and care. The person in this role will serve as a key point of contact for customers, providing accurate information, processing requests, and maintaining a positive service experience across phone-based interactions. **ON SITE ONLY** Responsibilities:• Respond to incoming customer calls promptly and professionally, addressing questions, concerns, and service requests with a helpful approach.• Enter and update order information accurately in internal systems to ensure timely processing and dependable recordkeeping.• Handle a steady volume of customer interactions while maintaining quality, courtesy, and attention to detail.• Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers.• Resolve routine service issues efficiently and escalate more complex matters to the appropriate team when necessary.• Document conversations, actions taken, and customer information clearly to support continuity and accuracy.• Deliver a consistent and positive experience that reflects the organization’s service standards and commitment to its community.• Collaborate with team members and supervisors to improve response times and support daily call center operations.
2026-06-04T00:00:00Z

Customer Service Representative

Elkhorn, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to support energy assistance programs for households in need in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys guiding people through application processes, explaining services clearly, and delivering thoughtful support in a nonprofit setting. In this permanent role, you will help determine eligibility, maintain accurate records, and serve as a helpful point of contact for community members seeking assistance. Responsibilities: • Conduct intake conversations with applicants, gather required records, and assess eligibility for available energy assistance services. • Assist individuals and families by answering questions, providing courteous service, and explaining program steps in a clear and respectful manner. • Enter, update, and maintain client information in databases and related systems with a high level of accuracy. • Review household and income details, using basic calculations to support eligibility determinations and program documentation. • Work closely with partner agencies and community resources to help address client needs and improve access to support. • Take part in outreach activities and community events to increase awareness of available assistance programs. • Provide responsive service to diverse populations, including older adults, veterans, people with disabilities, and families with children. • Protect sensitive information and follow established policies, procedures, and confidentiality standards in daily work.
2026-06-30T00:00:00Z