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3 results for Customer Service Manager in Milwaukee, WI

Customer Service Representative

Milwaukee, WI
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Milwaukee, Wisconsin, in a contract opportunity with the potential for a permanent role. This role is ideal for someone who enjoys supporting business customers, resolving service-related concerns, and keeping order and account information accurate. You will work closely with sales, accounts receivable, and operations teams to help maintain strong customer relationships while ensuring timely follow-up on orders, billing, and inventory-related tasks. Responsibilities: • Serve as a primary point of contact for business customers, addressing product concerns, delivery questions, service issues, and potential growth opportunities. • Review incoming purchase orders, investigate discrepancies when needed, and enter order details accurately into company systems. • Maintain and update customer-related web information in coordination with the Accounts Receivable team to support accurate account records. • Partner with plant operations and sales staff by preparing requested reports and assisting with web-based customer support needs. • Document quality-related issues, create the necessary organizational records, and monitor progress through resolution. • Support billing activities by helping generate credit memos and following up on past-due invoices to encourage timely payment. • Contribute to customer experience initiatives by assisting with the annual customer service satisfaction survey process. • Provide coverage for coworkers during absences and help maintain smooth daily service operations across the team. • Assist with inventory activities, including monthly counts, transaction entry, stock monitoring, and material replenishment requests from external vendors and affiliated locations.
2026-09-11T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-09-11T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, attentive support. • Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy. • Enter customer orders and service details into internal systems while maintaining complete and accurate records. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Manage a steady volume of call center activity while maintaining service quality and attention to detail. • Communicate clearly with customers and internal team members to support timely resolution of service needs.
2026-09-11T00:00:00Z