<p>We are looking for an experienced Business Development Manager to drive growth and strengthen client relationships for a Waukesha, Wisconsin area organization. This role involves developing strategies to expand the organization’s reach while delivering exceptional service to existing and prospective clients. The ideal candidate will possess strong sales expertise and a passion for achieving measurable results.</p><p><br></p><p>Responsibilities:</p><p>• Identify new business opportunities and create strategies to increase market presence.</p><p>• Conduct in-depth sales analysis and reporting to track progress and inform decision-making.</p><p>• Engage with potential clients through sales calls to build relationships and assess needs.</p><p>• Develop and deliver compelling sales presentations tailored to client goals and objectives.</p><p>• Maintain regular communication with clients to ensure satisfaction and address concerns.</p><p>• Collaborate with internal teams to align sales activities with broader organizational objectives.</p><p>• Monitor and evaluate sales activity to identify trends and areas for improvement.</p><p>• Stay informed on industry developments to adapt strategies and maintain competitiveness.</p><p>• Represent the organization at networking events and conferences to foster partnerships.</p>
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent position, you will play a pivotal role in ensuring our customers receive exceptional value and support, fostering long-term success for our organization. The ideal candidate will thrive in a fast-paced environment and consistently deliver outstanding experiences tailored to customer needs.<br><br>Responsibilities:<br>• Serve as a proactive and empowered advocate for customer success, addressing concerns and delivering personalized solutions.<br>• Handle a high volume of customer interactions, meeting a daily target of 85 calls while maintaining quality service.<br>• Troubleshoot technical issues and utilize self-service tools to effectively resolve customer challenges.<br>• Analyze customer inquiries independently and provide timely, accurate resolutions.<br>• Demonstrate in-depth knowledge of the company's products and services to enhance customer experiences.<br>• Collaborate across departments to achieve one-call resolutions, ensuring seamless support and satisfaction.<br>• Adapt to dynamic situations and prioritize customer needs with a sense of urgency.<br>• Maintain accurate records and data entry to support operational efficiency.<br>• Utilize tools such as Microsoft Teams, Word, Outlook, and Excel to streamline communication and reporting.
<p>Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and 401k match. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.</li><li>Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.</li><li>Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.</li><li>Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.</li><li>Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.</li><li>Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.</li><li>Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.</li></ul>
We are looking for a dedicated and bilingual individual with strong attention to detail to join our credit union team as a Teller in Milwaukee, Wisconsin. In this Contract-to-Permanent position, you will play a vital role in delivering exceptional customer service while managing financial transactions with precision. This opportunity is ideal for someone who thrives in a collaborative environment and is passionate about serving members in the non-profit industry.<br><br>Responsibilities:<br>• Process deposits, withdrawals, loan payments, and other financial transactions with accuracy and efficiency.<br>• Respond to member inquiries and provide tailored solutions to address their financial needs.<br>• Promote credit union products and services to strengthen member relationships and enhance satisfaction.<br>• Ensure compliance with credit union policies while maintaining accurate records of all transactions.<br>• Balance cash drawer daily and promptly resolve any discrepancies.<br>• Deliver outstanding customer service to members, fostering a welcoming and positive environment.<br>• Travel to support other branches as needed, ensuring consistent service delivery.<br>• Assist with scheduling appointments and managing email correspondence effectively.<br>• Handle inbound and outbound calls to address member concerns and provide timely assistance.<br>• Utilize software tools such as Microsoft Excel and Word to complete data entry and order processing tasks.
We are looking for a dedicated Patient Registration specialist to join our team in Mequon, Wisconsin. This Contract-to-Permanent position offers an excellent opportunity for individuals passionate about delivering exceptional service in the financial services industry. The role involves interacting with patients, managing schedules, and ensuring compliance with healthcare regulations.<br><br>Responsibilities:<br>• Greet patients and assist them in completing necessary registration processes.<br>• Schedule and manage patient appointments using appropriate systems.<br>• Ensure compliance with HIPAA regulations and maintain patient confidentiality.<br>• Provide exceptional customer service to address patient inquiries and concerns.<br>• Accurately input and update patient information in the system.<br>• Collaborate with healthcare teams to streamline registration workflows.<br>• Utilize Epic software for efficient data management and scheduling.<br>• Handle basic office tasks, including filing and document organization.<br>• Identify and resolve registration-related issues promptly.<br>• Maintain a meticulous demeanor in a fast-paced environment.
<p><strong>IT Computer Operations Manager</strong></p><p><br></p><p><strong>Position Summary:</strong> This is a full-time, salaried <strong>IT Computer Operations Manager</strong> position that reports to the Chief Executive Officer. It's a hybrid role that typically requires three days in the office, with some evening and weekend hours as needed. The main goal of this role is to provide the highest level of service to both internal and external customers. You'll be responsible for hands-on leadership in technology strategy and operations, and you'll configure and maintain the organization's IT hardware, software, network, and retail systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Leadership and Management</strong></p><ul><li>Provide hands-on leadership and create a collaborative and inclusive workplace.</li><li>Supervise and guide IT Support Specialists and the Pricing Manager.</li><li>Manage IT-related projects, making sure they are on time, on budget, and meet quality standards.</li><li>Develop and manage the IT operating budget and help with capital planning.</li><li>Build and maintain relationships with external service providers and manage vendor contracts.</li><li>Ensure that all communication is clear and respectful, and that staff are treated consistently and fairly.</li><li>Keep up with technology and industry trends and advise leadership on their potential impact.</li></ul><p><strong>Information Technology</strong></p><ul><li>Administer and support business-critical software and cloud services, like Microsoft 365. You'll ensure these systems are secure, perform well, and are always available.</li><li>Direct the administration of all technology assets, including servers, desktops, laptops, handheld devices, and point-of-sale (POS) registers.</li><li>Maintain and support the network infrastructure, which includes firewalls, switches, and VPN.</li><li>Oversee helpdesk operations to provide timely support to internal customers.</li><li>Manage security awareness programs, data backups, and disaster recovery systems.</li><li>Direct the procurement, configuration, and lifecycle management of all IT assets.</li></ul><p><strong>Retail Technology</strong></p><ul><li>Act as the subject matter expert for the ECRS Catapult point-of-sale system, focusing on its configuration and process optimization.</li><li>Lead projects to improve the efficiency and accuracy of the Catapult system.</li><li>Manage Catapult data to ensure it is accurate, usable, and has integrity.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this position, you will play a critical role in ensuring our customers receive exceptional value and support, fostering long-term success for both the organization and our clients. The ideal candidate will bring a proactive approach to customer service, consistently delivering outstanding experiences and solutions.</p><p>(Hybrid 2 to 3 days)</p><p>Responsibilities:</p><p>• Serve as a dedicated customer success representative, addressing the needs of individual customers and end-user channels.</p><p>• Handle a high volume of customer interactions, aiming to complete 85 calls per day while maintaining quality service.</p><p>• Advocate for customers by ensuring their experiences are personalized and effortless.</p><p>• Analyze customer concerns independently and provide timely, effective solutions.</p><p>• Resolve technical issues using troubleshooting skills and available self-help tools.</p><p>• Maintain a deep understanding of the company's products and services to better assist customers.</p><p>• Collaborate across departments to resolve inquiries efficiently, aiming for one-call resolution.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel to manage customer interactions and data.</p><p>• Continuously strive to meet call center metrics and deliver success stories for customers.</p>
<p>Robert Half is partnering with a Germantown client in the recruiting for a highly organized and detail-oriented Administrative Coordinator to provide critical support to both the Sales and Marketing departments. The ideal candidate will be a proactive team player with excellent communication and multitasking skills, capable of streamlining administrative processes to enhance operational efficiency. This role is essential in ensuring that the Sales and Marketing teams can focus on their core objectives while maintaining seamless coordination on projects. This is a permanent placement opportunity offering full benefits package and paid time off. </p><p> </p><p><strong>Key Responsibilities:</strong></p><p><strong>Administrative Support:</strong></p><ul><li>Serve as the primary point of contact for administrative tasks within the Sales and Marketing teams.</li><li>Maintain and organize department files, documents, and records, both physical and digital.</li><li>Monitor and process expense reports, purchase orders, and team budgets.</li></ul><p><strong>Sales Support:</strong></p><ul><li>Assist in the preparation of sales presentations, proposals, and contracts.</li><li>Maintain and update customer and prospect information in CRM systems (e.g., Salesforce).</li><li>Generate and distribute sales reports, dashboards, and performance metrics.</li><li>Coordinate communication between the Sales team and other departments or external stakeholders.</li></ul><p><strong>Marketing Support:</strong></p><ul><li>Support the creation and distribution of marketing materials including brochures, emails, and presentations.</li><li>Assist with the coordination of marketing campaigns, events, and promotions.</li><li>Track and analyze marketing data to support ongoing campaigns and customer engagement initiatives.</li><li>Collaborate with vendors and partners for marketing collateral, tradeshow logistics, or sponsorships.</li></ul><p><strong>Process Improvement and Coordination:</strong></p><ul><li>Identify and implement opportunities to improve operational workflows across Sales and Marketing.</li><li>Act as a liaison between the departments to align their strategic goals and initiatives.</li><li>Ensure team members adhere to deadlines and manage projects effectively.</li></ul>
We are looking for a dedicated and detail-oriented Bilingual Teller to join our team in Milwaukee, Wisconsin. In this role, you will serve as the first point of contact for members, delivering exceptional customer service and efficiently managing financial transactions. This is a Contract-to-Permanent position within the non-profit sector, offering an opportunity to build meaningful relationships with members while contributing to their financial well-being.<br><br>Responsibilities:<br>• Process deposits, withdrawals, loan payments, and other member transactions with accuracy and efficiency.<br>• Provide personalized assistance to members by addressing account inquiries and offering tailored financial solutions.<br>• Promote the credit union’s products and services to enhance member engagement and satisfaction.<br>• Ensure compliance with credit union policies and procedures while maintaining accurate transaction records.<br>• Balance the cash drawer daily and promptly resolve any discrepancies.<br>• Deliver exceptional service to members, fostering a welcoming and positive environment.<br>• Travel to other branches as needed to provide support and maintain consistent service quality.
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent role, you will play a key part in ensuring customer satisfaction and long-term success by providing exceptional support and personalized service. If you thrive in a fast-paced environment and have a passion for delivering elite experiences, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as an empowered advocate for customers, ensuring their needs are addressed promptly and effectively.<br>• Handle a high volume of daily calls, meeting a target of 85 calls per day.<br>• Personalize customer interactions to minimize effort and enhance the overall experience.<br>• Analyze customer concerns independently and provide timely, effective solutions.<br>• Troubleshoot technical issues using available self-help tools and resources.<br>• Maintain a strong understanding of Milwaukee products and services to better assist customers.<br>• Collaborate with cross-functional teams to resolve inquiries efficiently and achieve one-call resolutions.<br>• Utilize data entry skills to document customer interactions accurately and efficiently.<br>• Leverage Microsoft Teams, Word, Outlook, and Excel for communication and reporting purposes.
We are looking for a skilled Help Desk Analyst II to join our team in Lake Bluff, Illinois. In this role, you will provide technical support and solutions to ensure seamless operations for end-users. You will be responsible for addressing a variety of IT challenges and delivering excellent customer service.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets and resolve technical issues reported by users.<br>• Troubleshoot and resolve hardware and software problems, including those related to Microsoft Windows 10 and Office 365.<br>• Manage and maintain user accounts and permissions in Active Directory.<br>• Provide guidance and support to users experiencing difficulties with desktop applications and systems.<br>• Document solutions and maintain accurate records of issues and resolutions.<br>• Collaborate with team members to identify opportunities for process improvement and enhance user experience.<br>• Perform routine system checks to ensure optimal performance and security.<br>• Educate users on best practices for utilizing technology resources.<br>• Escalate complex issues to higher-level support when necessary.<br>• Stay updated on industry trends and advancements to provide informed recommendations.
We are looking for a skilled Administrative Assistant to join our team in Brookfield, Wisconsin. This is a Contract-to-permanent position, offering a dynamic opportunity for someone who thrives in a fast-paced environment and enjoys building relationships. You will play a key role in ensuring smooth operations by managing loan documentation and providing exceptional support to both customers and internal teams.<br><br>Responsibilities:<br>• Process loan documents accurately and efficiently, acting as the liaison between the company and customers to ensure timely collection of required materials.<br>• Handle inbound and outbound calls professionally, addressing inquiries and providing solutions.<br>• Maintain detailed records of all interactions and updates in company software systems.<br>• Coordinate email correspondence, ensuring timely and accurate communication.<br>• Provide exceptional service with quick response times, prioritizing customer needs.<br>• Perform data entry tasks with precision and attention to detail.<br>• Utilize Microsoft Excel, Outlook, Word, and PowerPoint to support administrative tasks.<br>• Collaborate with team members to ensure consistent workflow and a positive work environment.<br>• Demonstrate a commitment to long-term career growth within the organization.
<p>Robert Half is partnering with a Milwaukee area manufacturing client in the recruiting for an experienced Senior AP/AR Shared Services Manager to oversee and optimize accounts payable and receivable operations across their entities. This role requires a dynamic leader who thrives in a fast-paced environment, driving efficiency and ensuring compliance across financial processes. You will play a key role in mentoring teams, enhancing workflows, and collaborating with stakeholders to achieve operational excellence.</p><p><br></p><p>This is a permanent placement opportunity offering hybrid work schedule, 4+ weeks of PTO, annual bonus eligibility and generous 401k match.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead and mentor the accounts receivable and accounts payable teams, fostering growth and promoting a culture of continuous improvement.</p><p>• Supervise daily operations to ensure timely and accurate processing of transactions.</p><p>• Develop and monitor performance metrics to enhance efficiency, accuracy, and compliance within AR and AP functions.</p><p>• Manage accounts receivable processes, including billing, collections, cash applications, and credit management.</p><p>• Strategize to improve AR aging and reduce days sales outstanding while maintaining strong customer relationships.</p><p>• Oversee accounts payable operations, including invoice processing, vendor management, and payment scheduling.</p><p>• Resolve vendor and customer disputes or discrepancies promptly and effectively.</p><p>• Identify and implement process improvements, driving automation and leveraging technology to streamline workflows.</p><p>• Prepare detailed financial reports and analyses for AR and AP metrics, supporting month-end and year-end close processes.</p><p>• Ensure robust internal controls to safeguard assets and maintain compliance with accounting standards and regulations.</p>
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Mettawa, IL. In this long-term contract position, you will play a crucial role in managing financial transactions, ensuring accuracy in billing, and facilitating timely collections. This opportunity is ideal for someone with strong organizational skills and a solid understanding of accounts receivable processes.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions with a high level of accuracy.</p><p>• Oversee commercial collections to ensure timely payments and address any discrepancies.</p><p>• Apply cash payments accurately to customer accounts and reconcile any variances.</p><p>• Monitor and follow up on outstanding invoices to maintain healthy cash flow.</p><p>• Collaborate with internal teams to streamline billing functions and resolve issues.</p><p>• Utilize Microsoft Excel to create formulas and analyze financial data effectively.</p><p>• Prepare and maintain detailed financial reports for management review.</p><p>• Ensure compliance with company policies and regulations in all accounts receivable activities.</p><p>• Provide exceptional customer service to clients regarding billing inquiries and payment processing.</p>
<p>Robert Half is assisting a professional services firm in the recruiting for an Administrative Assistant to provide comprehensive administrative support within their organization. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to effectively handle multiple deadlines in a fast-paced environment. This role focuses on delivering administrative support to enhance the efficiency of day to day operations while maintaining the highest standards of confidentiality and accuracy.</p><p><br></p><p>This is a permanent placement opportunity offering health insurance, paid time off, annual bonus eligibility and 401k match. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong></li><li>Manage calendars, schedule meetings, and coordinate travel arrangements </li><li>Prepare, edit, and format documents, correspondence, and presentations with a high degree of accuracy.</li><li>Assist in the preparation and filing of legal documents, contracts, and filings, ensuring filings align with deadlines</li><li>Handle sensitive and confidential legal correspondence.</li><li><strong>Client Interaction:</strong></li><li>Serve as a point of contact for clients and external stakeholders, managing communications professionally and efficiently.</li><li>Screen, route, and respond to incoming calls and emails, providing outstanding client service.</li><li><strong>File and Record Management:</strong></li><li>Maintain organized and up-to-date electronic and physical filing systems for documents.</li><li>Assist in tracking and logging billable hours for projects using timekeeping software</li><li><strong>Team Collaboration:</strong></li><li>Coordinate with other staff members to support projects and deliverables.</li><li>Assist with meeting preparations, agendas, and minutes when requested.</li><li><strong>Office Management Tasks:</strong></li><li>Oversee supply inventory and arrange procurement, ensuring smooth operation of the team’s workspace.</li><li>Manage incoming and outgoing mail, including deliveries and courier services.</li></ul>
<p><strong>Job Title: Field Systems Engineer – IT Infrastructure & Client Services</strong></p><p><br></p><p><strong>Overview:</strong></p><p>Robert Half is seeking a tech-savvy, solutions-oriented Field Systems Engineer who thrives in client-facing environments and enjoys building strong, long-term relationships through technical excellence. This role offers a unique mix of on-site support, systems engineering, and strategic consulting in a managed services environment. You'll be guiding clients through infrastructure modernization, cybersecurity enhancement, and cloud transformation.</p><p><br></p><p><strong>This is a Direct/Permanent Hire position, that will require a hybrid in-office schedule.</strong></p><p><strong>Travel to local clients is required. Must have a valid driver's license and active insurance policy.</strong></p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Act as the primary technical contact for a portfolio of business clients, managing all aspects of their IT systems.</li><li>Architect, configure, and support a range of systems including servers, network gear, firewalls, and data protection tools.</li><li>Plan and execute server transitions, network refreshes, and virtualization rollouts using Hyper-V or VMware.</li><li>Deploy and manage cloud platforms like Microsoft 365, Azure, and SharePoint.</li><li>Offer advanced troubleshooting for escalated service tickets beyond the helpdesk or remote operations center.</li><li>Conduct regular system audits, performance assessments, and preventive maintenance tasks.</li><li>Recommend and implement security solutions, including MFA, EDR, and compliance support across HIPAA, PCI, and other frameworks.</li><li>Participate in technical planning sessions with client stakeholders to align IT strategy with business goals.</li><li>Contribute to internal process improvements and stay on top of evolving tech stacks and industry best practices.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Milwaukee, Wisconsin. This role involves supporting a migration to Windows 11, ensuring compatibility and smooth transitions for client systems. The ideal candidate will have strong troubleshooting skills and the ability to collaborate effectively with IT teams and end-users.<br><br>Responsibilities:<br>• Manage the migration of client systems from legacy operating systems to Windows 11, ensuring seamless transitions.<br>• Evaluate hardware and software compatibility to meet Windows 11 requirements.<br>• Resolve technical issues and troubleshoot challenges that arise during the migration process.<br>• Configure network settings and set up endpoint devices as needed for the system upgrade.<br>• Partner with client IT staff and project managers to adhere to project timelines and deliverables.<br>• Offer guidance and support to end-users facing difficulties with the new operating system.<br>• Create detailed documentation of processes, technical configurations, and troubleshooting steps throughout the migration.<br>• Conduct testing to confirm system functionality after migration.<br>• Ensure all devices meet security and performance standards post-upgrade.
<p>Robert Half is partnering with a Plymouth area client in the recruiting for a Marketing Manager to join their team. This role is ideal for a creative and strategic thinker who thrives in a fast-paced environment and has a proven track record of success in event marketing. The ideal candidate will play a key role in shaping and executing marketing strategies to enhance brand visibility, foster partnerships, and drive growth.</p><p><br></p><p>This a permanent placement opportunity offering competitive benefits package, generous annual bonus eligibility, 401k match and additional profit sharing. <strong>Must be willing to work some weekends with events during an 8-5, no weekend nights.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Event Strategy Development: Design and implement comprehensive event marketing strategies aligned with organizational goals, including trade shows, conferences, product launches, and experiential events. </li><li>Event Execution: Coordinate end-to-end logistics of events, including vendor relationships, budget management, site selection, and team collaboration.</li><li>Promotional Campaigns: Develop and execute integrated promotional campaigns to support events across digital, social, and traditional marketing channels.</li><li>Audience Engagement: Optimize event experiences to ensure active audience participation, brand consistency, and retention.</li><li>Data Analysis: Track, analyze, and report on event-specific metrics, including attendance, engagement, lead generation, and ROI.</li><li>Collaborative Leadership: Manage cross-functional collaboration with internal teams, stakeholders, and external sponsors to deliver seamless event experiences.</li><li>Budget Management: Develop, monitor, and optimize budgets relating to event marketing activities while ensuring cost-effectiveness.</li><li>Trend Monitoring: Stay updated on industry trends and innovative practices in event marketing to continuously improve strategies.</li></ul>
<p>Robert Half is partnering with a financial services firm in the recruiting for a Sales Assistant to join their team. This is a mix of administrative support, sales assistance, and some business development duties to help drive growth within our organization assisting the Relationship Managers and Business Development Managers. This position is ideal for a proactive individual who thrives in fast-paced environments and is eager to make a significant impact.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, generous time off, annual bonus eligibility and 401k matching.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Administrative Support:</p><ul><li>Provide comprehensive administrative assistance to the sales and business development teams, including calendar management, scheduling meetings, and handling inbound calls.</li><li>Prepare presentations, financial documents, and reports using MS Office tools and CRM platforms.</li><li>Ensure the accurate and timely completion of client onboarding processes and maintain meticulous records of customer interactions.</li></ul><p>Sales Assistance:</p><ul><li>Assist the sales team with lead generation efforts by researching prospective clients and preparing briefing documents.</li><li>Manage CRM systems for tracking and updating client data, ensuring accuracy at all levels.</li><li>Support client inquiries and provide follow-up to ensure seamless communication between clients and internal departments.</li></ul>
We are looking for an experienced Tax Manager to join our team in West Bend, Wisconsin. In this role, you will oversee a variety of tax-related tasks, including the preparation and review of tax returns, financial statements, and tax planning strategies. You will also play a key role in managing client engagements and guiding staff accountants to ensure the delivery of high-quality services.<br><br>Responsibilities:<br>• Prepare and review tax returns for individuals, corporations, partnerships, and non-profit organizations, ensuring compliance and accuracy.<br>• Conduct tax planning engagements to identify opportunities for clients to optimize their tax positions.<br>• Analyze financial statements and oversee monthly or quarterly accounting services to maintain accurate records.<br>• Provide strategic business and tax consulting to clients, offering solutions tailored to their unique needs.<br>• Communicate effectively with clients to address tax-related inquiries and provide updates on engagements.<br>• Manage multiple client engagements simultaneously, ensuring deadlines and quality standards are met.<br>• Delegate tasks to staff accountants and provide guidance to ensure timely and accurate completion of work.<br>• Draft correspondence and responses to tax notices for clients.<br>• Participate in development programs to stay updated on industry trends and regulations.
We are looking for a dedicated Level 1 Help Desk Analyst to provide essential IT support for a team of approximately 200 employees. This contract position is based in Waukesha, Wisconsin, and requires hands-on troubleshooting, customer service, and technical expertise to ensure smooth day-to-day IT operations. As part of a collaborative IT team, you will play a key role in addressing user concerns and maintaining system functionality.<br><br>Responsibilities:<br>• Deliver prompt and detail-oriented IT support for end-users experiencing technical issues, including hardware and software concerns.<br>• Configure and image laptops for onboarding new employees to ensure seamless integration into the workplace.<br>• Utilize FreshService or similar ticketing systems to track, prioritize, and resolve IT service requests efficiently.<br>• Troubleshoot basic technical problems, ranging from printer malfunctions to software errors, while maintaining a strong focus on customer satisfaction.<br>• Ensure timely resolution of service tickets and avoid prolonged delays in addressing user concerns.<br>• Work closely with the IT team to support ongoing projects, such as SharePoint migrations, while maintaining regular help desk duties.<br>• Provide onsite support, ensuring physical presence when necessary to address immediate IT needs.<br>• Collaborate with team members to improve processes and deliver exceptional service aligned with the organization's culture.<br>• Maintain clear and effective communication with users and team members to ensure expectations are met.<br>• Take initiative to identify recurring issues and propose solutions to enhance system performance.
<p>Robert Half is partnering with a Franklin, WI area organization in recruiting for an Accountant to oversee bi-weekly payroll processing, general ledger and accounting tasks to support the accounting and finance leadership team. The ideal candidate will bring a strong understanding of accounting principles and payroll systems to contribute to the smooth operation of the company’s accounting functions.</p><p><br></p><p>This is a permanent placement opportunity with the client offering a generous compensation package including health insurance, dental, vision, generous time off and 401k matching.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and execute payroll operations, ensuring timely and accurate employee payments.</li><li>Calculate wages, deductions, overtime, and benefits contributions while ensuring compliance with federal, state, and local labor laws.</li><li>Maintain accurate payroll records and respond to employee inquiries or discrepancies promptly.</li><li>Prepare, review, and post journal entries related to payroll, benefits, and other accounting transactions into the general ledger.</li><li>Ensure compliance with accounting standards and procedures for accurate financial reporting.</li><li>Assist the Accounting Manager with monthly bank account, payroll account, and general ledger reconciliations to maintain accuracy in financial records (Source: FA MODULE 7).</li><li>Investigate and resolve discrepancies promptly to ensure alignment in the financial data.</li><li>Maintain the fixed assets ledger, including tracking asset acquisitions, disposals, and depreciation schedules.</li><li>Support the Accounting Manager in conducting regular reviews of fixed asset records for accuracy.</li><li>Prepare payroll and accounting reports for management review according to company guidelines.</li><li>Communicate professionally and effectively with the broader finance and HR teams to support interdepartmental processes.</li></ul>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
<p>Robert Half is searching for a Litigation Legal Assistant to join a wonderful firm in Milwaukee, Wisconsin. This role is key in providing comprehensive legal administrative support, including preparing and proofreading legal documents, maintaining electronic files, and managing client relations. The Legal Assistant will also be responsible for managing the calendar schedules of attorneys and assisting in various administrative duties within the law firm.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Accurately preparing and proofreading legal documents to ensure their readiness for client use.</li><li>Taking charge of electronic file maintenance to ensure easy access and retrieval of documents.</li><li>Managing the intake process of clients, ensuring all necessary paperwork and information are collected.</li><li>Handling the calendar management for attorneys, scheduling meetings, appointments, and court appearances as required.</li><li>Providing comprehensive administrative support to timekeepers to assist in their daily tasks.</li><li>Utilizing Case Management Software effectively for efficient case handling.</li><li>Performing billing functions as needed, ensuring accuracy and timeliness.</li><li>Ensuring smooth communication and maintaining good relations with clients.</li><li>Coordinating schedules within the team to ensure efficient workflow.</li></ul><p><br></p>
