We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. In this role, you will provide exceptional support to customers through various communication channels, ensuring their needs are met efficiently and professionally. This position is based in Encino, California, and offers an excellent opportunity to develop your skills in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, email, and other communication channels.<br>• Deliver excellent customer service by addressing concerns, providing accurate information, and resolving issues.<br>• Maintain thorough and organized records of customer interactions and follow-ups.<br>• Perform data entry tasks with precision to ensure accurate documentation of customer details and transactions.<br>• Schedule appointments and coordinate with relevant teams to meet customer requirements.<br>• Utilize VoIP systems effectively for seamless communication and call handling.<br>• Manage inbound and outbound calls with professionalism and attention to detail.<br>• Process orders and ensure timely entry into internal systems.<br>• Collaborate with team members to improve customer service processes and enhance satisfaction.<br>• Use Microsoft Excel and Word to create reports and maintain customer-related documentation.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this long-term contract position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, processing transactions, and maintaining accurate records across multiple platforms. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Create and update customer accounts with precision and attention to detail.<br>• Process orders efficiently, ensuring timely fulfillment and delivery.<br>• Monitor consumer loyalty programs to optimize customer engagement.<br>• Track and provide updates on order and shipment statuses.<br>• Manage promotional and training product requests effectively.<br>• Handle business transactions accurately across systems such as NetSuite, Salesforce, and other in-house applications.<br>• Collect and document valuable customer information to enhance service quality.<br>• Work towards achieving both team and individual departmental goals.<br>• Support special projects and tasks as assigned by management.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Whittier, California. In this role, you will serve as the primary point of contact for customers, providing timely information and resolving issues related to shipments and services. Your ability to collaborate across departments and maintain clear communication will be essential to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Address and resolve both domestic and international mail hold issues promptly.<br>• Document detailed notes in Salesforce for all hold cases and update client information as required.<br>• Act as a liaison between distribution centers and customers to ensure issues are resolved effectively.<br>• Collaborate with sales, operations, and other departments to resolve customer concerns.<br>• Identify customer needs proactively and provide tailored recommendations.<br>• Conduct customer training sessions on web portal usage and company-specific data systems.<br>• Maintain high service levels by ensuring thorough communication, project implementation, and follow-up.<br>• Foster a team-oriented environment to enhance collaboration and efficiency.<br>• Adapt to flexible work schedules based on business requirements.<br>• Perform additional duties as assigned to support operational goals.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately. As our Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr.</p><p> </p><p>What You Will Do:</p><p>• Work with multiple operating systems to manage incoming, outgoing orders and point of sale transactions.</p><p>• Manage customer correspondence and ensure all communication is professional and timely. Maintain appropriate follow-through when necessary to build customer relationships.</p><p>• Partner with our sales team to ensure that all commitments to clients are being met and lend back-up sales support as needed.</p><p>• Assist clientele with returned merchandise and order cancelations, issuing refunds or credits based on our return policy.</p><p>• Coordinate with our buying office team on back orders to maintain accurate stock levels.</p><p>• Support our stockroom staff providing special handling instructions and managing the flow of merchandise from our warehouses.</p><p>• Perform data entry audits to ensure all account records are accurate and up to date and partner with our accounting team as necessary.</p><p>• Coordinate with our IT department to ensure that all e-commerce orders are paid in full prior to shipment.</p><p>• Partner with our marketing team for timely registry updates regarding product images.</p><p>• Work with our UPS representative to track missing packages and report damages to ensure we are reimbursed for the damaged or missing product.</p><p>• Communicate and schedule all engraving needs with our outside vendors and inspect merchandise for accuracy upon completion.</p><p>• Answer incoming switchboard calls and direct them to the correct contact person or department.</p><p> </p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p>We are looking for a detail-oriented and proactive Customer Service/Order Representative to join our team in Inglewood, California. This Contract-to-permanent position involves managing order processing tasks within the customer service department of a wholesale company. The ideal candidate will excel in handling customer inquiries, processing various types of orders, and ensuring seamless communication with sales representatives.</p><p><br></p><p><strong>Requirements:</strong></p><p>Must be 18 years or older</p><p>High school diploma/GED required</p><p>Ability to remain professional and courteous with customers at all times</p><p>Excellent verbal and written communication skills </p><p>Basic Computer Skills</p><p><br></p><p><strong>Hours:</strong></p><p>Sunday-Friday: 8pm till work is completed, usually 3am but could be later. </p><p><strong> </strong></p><p><strong>Duties are as follows:</strong></p><p>1) Answer incoming calls</p><p>a. Supervisor will advise employees who is 1st, 2nd, etc. for answering inbound calls</p><p>2) Enter customer orders</p><p>a. Supervisor will specify who is responsible for handwritten order, email orders, faxed orders, standing orders and futures</p><p>3) Sort & organize customer product labels</p><p>a. Supervisor will specify who is responsible for which labels</p><p>4) Double check all work for errors and correct those errors if any or found</p><p>a. This must be completed before an employee can leave</p><p>5) Other duties may be assigned</p><p><strong>Breaks and Lunches:</strong></p><p>Breaks and lunches will be assigned by the supervisor. </p><p>All employees are allowed a 10 min break for every four hours of worked and after 6 hours of work all employees are entitled to a 30 min unpaid lunch, lunches cannot be taken at desks. Snacks are allowed. </p>
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
We are looking for a dedicated Administrative Assistant to join our team in Hawthorne, California. This Contract position offers an exciting opportunity to contribute to a family-owned company that specializes in distributing high-quality, German-made toy vehicles. The ideal candidate will excel in providing exceptional customer service while maintaining organizational efficiency.<br><br>Responsibilities:<br>• Communicate with customers to identify their needs and offer tailored product recommendations.<br>• Demonstrate toy features and benefits effectively to enhance customer understanding.<br>• Process sales transactions accurately using company systems.<br>• Ensure the retail space remains clean, organized, and visually appealing.<br>• Respond promptly to customer inquiries and resolve any issues to maintain satisfaction.<br>• Update website content and manage inventory data to ensure accuracy.<br>• Import order details into accounting software and handle catalog request processing.<br>• Restock and arrange merchandise to optimize store presentation.<br>• Provide administrative support including answering inbound calls and managing data entry tasks.
We are looking for a dedicated and empathetic Office Assistant to join a compassionate, community-focused funeral home in Commerce, California. In this Contract to permanent role, you will provide bilingual support in both Spanish and English, ensuring exceptional service in a sensitive and service-oriented environment. This position is ideal for someone who values attention to detail, discretion, and meaningful interactions with clients.<br><br>Responsibilities:<br>• Communicate effectively in both Spanish and English, addressing client needs with cultural sensitivity and empathy.<br>• Respond to inquiries regarding services, pricing, and scheduling in a detail-oriented and informative manner.<br>• Coordinate service appointments and prepare related documentation with attention to detail and accuracy.<br>• Maintain organized and up-to-date client records, ensuring precise data entry and efficient record-keeping.<br>• Collaborate with team members to support smooth and timely service delivery.<br>• Handle all interactions and client information with the utmost confidentiality and discretion.<br>• Assist with administrative tasks such as answering inbound calls, billing functions, and clerical duties.<br>• Utilize computer programs, CRM systems, and accounting software to perform daily office functions effectively.
<p>Our entertainment client is looking for early career talent to join their team. This entry level administrative role offers hands-on exposure to the entertainment, media, and sports industries while providing opportunities for growth. The role involves supporting various operations and delivering exceptional service to clients and colleagues.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage incoming calls by directing them to the appropriate parties, ensuring clear communication and efficiency.</p><p>• Coordinate the scheduling of meetings and booking conference rooms across multiple locations.</p><p>• Welcome clients, colleagues, and guests with a high level of hospitality and attentiveness.</p><p>• Handle confidential information with discretion, maintaining the integrity of sensitive records.</p><p>• Assist with internal and external mail activities, including sorting, tracking, and delivering items.</p><p>• Prepare and organize conference rooms and event spaces for meetings and company events.</p><p>• Operate office equipment such as mailing, copying, binding, and fax machines.</p><p>• Provide gift-wrapping services for high-priority client items, ensuring prompt and accurate delivery.</p><p>• Collaborate with team members to foster positive working relationships and uphold company standards.</p><p>• Undertake special projects and additional tasks as assigned by management.</p>
<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p>We are actively seeking three (3) talented and bilingual Member Services Representatives to join our team on a seasonal full-time basis. With the Annual Enrollment Period (AEP) fast approaching, this is an exciting opportunity to support diverse communities while leveraging your Medicare knowledge and bilingual communication skills. <strong>Active California Life & Health Insurance licensure and AHIP certification are required.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>inbound</strong> and <strong>outbound calls</strong> to prospective members.</li><li>Present and promote <strong>Medicare Advantage products</strong> per CMS-approved guidelines.</li><li>Conduct needs assessments and cost-benefit analyses to match products to customer needs.</li><li>Complete enrollment processes for members, ensuring accuracy and compliance.</li><li>Schedule <strong>in-person meetings</strong> or event RSVPs for members who prefer alternative enrollment methods.</li><li>Consistently meet or exceed individual <strong>sales goals</strong>.</li><li>Maintain adherence to <strong>HIPAA compliance standards</strong> in all communications regarding client interactions.</li><li>Exhibit cultural sensitivity and maintain professional boundaries with all members.</li><li>Fulfill other duties as assigned, contributing to organizational success during AEP.</li></ul><p><br></p>
We are looking for an Inside Sales/Marketing Coordinator to join our team in Simi Valley, California. This is a Contract-to-permanent position where you will play a vital role in supporting sales and marketing activities while ensuring exceptional customer service. If you have a passion for building relationships and a knack for problem-solving, this position offers an excellent opportunity to grow within a dynamic environment.<br><br>Responsibilities:<br>• Assist in developing and implementing sales and marketing strategies to achieve organizational goals.<br>• Provide exceptional support to customers, addressing inquiries and resolving issues with professionalism and care.<br>• Manage CRM tools such as Sage and HubSpot to track and analyze sales data effectively.<br>• Collaborate with the sales team to identify opportunities for process improvement and enhance customer satisfaction.<br>• Conduct market research to anticipate consumer behavior and identify potential growth opportunities.<br>• Create and maintain detailed reports on sales performance and marketing campaigns.<br>• Coordinate inbound and outbound sales activities to ensure seamless communication and follow-up.<br>• Support product demonstrations and provide technical insights to prospective customers.<br>• Maintain organized records and manage time-sensitive tasks to meet deadlines efficiently.<br>• Uphold a customer-first attitude, fostering positive relationships with clients and team members.
<p>Robert Half is seeking a Legal Client Solutions Manager focused on Business Development to join our award-winning Legal Recruiting team in Los Angeles!</p><p><br></p><p>For over 75 years we have provided candidates with gainful employment opportunities and companies the contract, consulting and direct-hire talent they need to grow their business. Our business is stable, the future is bright, and we’re excited you’re considering a career with us!</p><p><br></p><p>How you will contribute as our Legal Client Solutions Manager:</p><ul><li>Use proven legal and/or recruiting background to develop and grow a client base by marketing our suite of services for contract, project based, and consulting legal talent.</li><li>Represent our clients as an external ambassador – promoting their company, culture, and active recruitments (i.e., “sell their story”).</li><li>Actively market recruited talent with in-demand skillsets to existing and prospective clientele.</li><li>Conduct virtual and in-person meetings with key hiring managers to senior-level executives, for the purpose of understanding our clients’ hiring needs and positioning them to attract and retain top talent.</li><li>Leverage networking groups, alumni associations, social media, and technology tools to identify active/passive job seekers and prospective clients.</li><li>Provide the highest quality customer service to both clients and candidates.</li></ul><p><br></p><p>You should apply if:</p><ul><li>You have previous experience working in the legal industry, a staffing agency or a sales’ position with competitive KPI's.</li><li>Competitive and motivated by earning unlimited commission.</li><li>Are driven and work well self-directed.</li><li>Bachelor’s degree.</li><li>Able to come on-site three days a week in Westwood</li></ul><p><br></p><p>What awaits you:</p><ul><li>Hybrid remote work options</li><li>Attractive compensation and lucrative bonus potential</li><li>Potential in-country and worldwide career mobility</li><li>Individual and team rewards and recognition (global recognition opportunities)</li><li>Investment in AI and other technology to enable your success</li><li>Modern benefits, including parent-resources and voluntary benefits like pet insurance for pet-parents</li></ul><p><br></p><p>We want to fuel your career as a Client Solutions Manager. It’s an incredible time to consider a career in legal staffing! Apply today!</p><p><br></p><p>To apply directly, send resume to Stephanie(dot)Elliott(at)RobertHalf(dot)(com) Or call for Stephanie Elliott at 424-270-1740.</p>
We are looking for a detail-oriented Accounting Clerk to join our team in Arcadia, California. This is a long-term contract position that offers an excellent opportunity to contribute to a dynamic work environment. The ideal candidate will bring strong organizational skills and a commitment to providing outstanding customer service while handling a variety of accounting and clerical tasks.<br><br>Responsibilities:<br>• Deliver exceptional customer service in all interactions.<br>• Process cash receipts and manage related financial transactions with accuracy.<br>• Complete light reconciliation tasks to ensure financial records are balanced.<br>• Open and close cash drawers efficiently and securely.<br>• Provide general clerical support, including filing and record maintenance.<br>• Handle incoming and outgoing mail effectively, ensuring timely distribution.<br>• Assist with additional duties as assigned to support department operations.
<p>We are looking for a Workplace Experience Coordinator to deliver exceptional customer service to employees and visitors at a designated building in Santa Monica, CA. As part of the Workplace Experience team, you will play a key role in ensuring a seamless and organized environment for all guests while supporting a variety of operational tasks. This is a Contract position that requires strong organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Welcome employees and visitors with a friendly and attentive demeanor, issuing visitor and parking passes while adhering to security protocols.</p><p>• Arrange and confirm recreational, dining, and business activities as requested.</p><p>• Manage janitorial and maintenance work orders, ensuring workplace services such as mail handling, office supply management, and onboarding are executed efficiently.</p><p>• Address and resolve inquiries or complaints from employees, guests, and colleagues with a solutions-oriented approach.</p><p>• Organize and oversee on-site events, including securing venues, setting up and tearing down spaces, and coordinating supplies.</p><p>• Follow property-specific security and emergency procedures, notifying relevant parties to ensure the safety of building occupants.</p><p>• Coordinate with external vendors to ensure the timely delivery of goods and services.</p><p>• Create and deliver presentations for groups of varying sizes.</p><p>• Clearly communicate detailed or complex information within the team, following set processes and guidelines.</p><p>• Solve straightforward problems using established procedures, with limited discretion in decision-making.</p>
We are looking for a detail-oriented Sales Support team member with technical expertise in diesel generators to join our team on a contract basis. This position is based in Long Beach, California, and requires a dedicated individual who can assist customers with sourcing and purchasing technical parts, while providing exceptional customer service. The ideal candidate will have in-depth knowledge of diesel generator systems and a proven ability to help clients navigate technical challenges effectively.<br><br>Responsibilities:<br>• Assist clients in identifying and selecting appropriate parts for diesel generator systems, ensuring their technical needs are met.<br>• Provide detailed product information and recommendations to customers, promoting suitable accessories and related items.<br>• Act as a technical resource by explaining specifications, applications, and maintenance procedures for diesel generator components.<br>• Manage parts sourcing through inventory or approved vendors, ensuring timely availability of high-demand items.<br>• Educate clients on installation, troubleshooting, and maintenance processes, referring them to service technicians or manuals when necessary.<br>• Address customer concerns regarding generator performance by diagnosing issues and suggesting appropriate solutions.<br>• Maintain accurate documentation of customer interactions, orders, quotes, and warranty claims using company systems.<br>• Collaborate with inventory teams and suppliers to ensure stock levels align with client demand and business needs.<br>• Stay informed about industry developments, new products, and competitive trends in diesel generator technology.
<p>We are seeking a detail-oriented <strong>A/R Deductions Specialist</strong> to join our Accounting team on a contract-to-hire basis. This role will focus on all aspects of Accounts Receivable related to deductions for a dedicated group of customers, which may include major retailers such as US Foods, Walmart, Publix, Whole Foods, and Albertson’s. Working closely with customer service, sales, and the OS& D department, this position ensures that sales are properly validated, recorded, and paid. The specialist will investigate, manage, and resolve all potential cash and discount discrepancies in a timely and accurate manner according to policies and procedures.</p><p><br></p><p>The ideal candidate is a self-starter who thrives in a fast-paced environment, requires minimal supervision, and is highly skilled in problem-solving and reconciliation. Strong communication, organizational, and cross-functional collaboration skills are essential.</p><p><br></p><p><strong>Job Title:</strong> A/R Deductions Specialist (Contract-to-Hire – Hybrid)</p><p> <strong>Location:</strong> El Segundo, CA (Onsite 4 days per week, Remote 1 day)</p><p> <strong>Department:</strong> Accounting</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage all aspects of Accounts Receivable and deduction resolution related to trade spend allowance, compliance, returns, pricing, and OS& D.</li><li>Research, reconcile, and dispute erroneous deductions.</li><li>Collaborate with brokers, sales, logistics, credit, and internal teams to resolve payment discrepancies.</li><li>Process adjustments and accurately match credits to outstanding deductions.</li><li>Prepare reports and conduct analysis in Excel as needed.</li><li>Update account data in Oracle and support audits.</li><li>Meet KPI-related goals for deduction resolution and overall AR performance.</li><li>Maintain positive relationships with internal and external stakeholders.</li><li>Assist with special projects and cross-train on other AR functions.</li></ul><p>Work Schedule:</p><ul><li><strong>Hybrid schedule</strong>: Onsite in El Segundo, CA <strong>4 days per week</strong>, with <strong>1 remote day</strong>.</li></ul><p><br></p><p><br></p>
<p>Accounting Fundamentals</p><ul><li>Hands-on experience with Accounts Receivable (AR) – invoicing, credit card payments, check/electronic payments, collections.</li><li>General Ledger reconciliation and month-end/year-end closing support.</li><li>Knowledge of financial reporting, including project cost reports and WIP statements.</li></ul><p>Construction Accounting Knowledge (or Strong Willingness to Learn)</p><ul><li>Familiarity with job cost tracking, contracts, purchase orders, and change orders.</li><li>Understanding of construction tax regulations (sales/use tax, lien waivers, subcontractor payments).</li><li>Prior exposure to construction accounting software (e.g., Sage 300, Viewpoint, Procore, CMiC, or similar) is a plus.</li></ul><p>Data Management & Technical Skills</p><ul><li>Strong Excel skills – PivotTables, XLOOKUP, VLOOKUP, and ideally some experience with macros.</li><li>Ability to analyze large datasets and generate AR/AP/financial reports.</li><li>Comfort with ERP or accounting systems (QuickBooks, NetSuite, Sage, etc.).</li></ul><p>Vendor & Client Relations</p><ul><li>Experience working directly with vendors to resolve payment issues.</li><li>Ability to coordinate with project managers and field staff for accurate cost tracking and billing.</li><li>Strong written and verbal communication skills for customer service and stakeholder interaction.</li></ul><p>Compliance & Documentation</p><ul><li>Experience maintaining accurate, organized records (digital & physical).</li><li>Supporting audits with documentation and reconciliations.</li><li>Ensuring adherence to company policies and GAAP standards.</li></ul><p> </p><p><br></p>
<p>We are seeking a skilled Mainframe Application Developer to support multiple large-scale projects and production operations within our finance domain. The ideal candidate will have strong COBOL development experience, a background in financial services, and the ability to troubleshoot and optimize batch and online processes. This is a long-term contract opportunity with a large enterprise company in Southern California.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and maintain mainframe applications for large-scale auto finance projects</li><li>Troubleshoot and resolve production issues, including online and batch abends</li><li>Evaluate and optimize daily/monthly batch processes to improve performance</li><li>Conduct impact analysis across multiple platforms and applications</li><li>Deliver complete documentation for estimates, design, and development</li><li>Provide nightly batch production support and ensure system stability</li></ul>
<p>This position handles Production Planning and Plant Support functions to insure our plant runs at a high efficiency as possible high maintaining high standards of quality.</p><p><strong> </strong></p><p><strong>RESPONSIBILITIES</strong></p><p>· Responsible for providing complete and achievable production schedule for a manufacturing location utilizing Microsoft Dynamics AX and approved business processes.</p><p>· Ensures production schedule meets customer requirements, respects code date and space limitations while aligning with associated planning activities.</p><p>· Prepares and releases the production schedule to the Plant floor in a timely manner.</p><p>· Completes and distributes production schedule notes.</p><p>· Maintains a forecast in DAX as a tool to help the Purchasing Department strategically purchase.</p><p>· Reviews master data set-up and monitor to ensure alignment in production processes. (i.e. for new processes, for process changes) BOMs, Recipes, Resources, Production Versions, other plant floor changes.</p><p>· Provides continuous (daily) feedback with manufacturing to ensure scheduling information is kept up to date. Including but not limited to; demonstrated running rates, start times, end times, resources, CIP times, material sequence.</p><p>· Sends out reports as it relates to customer demands and in house planning to insure business runs smooth.</p><p>· Act as the primary point of contact for the location to connect them to the broader planning community, to support plant activities (manufacturing and warehousing). Acts as the eyes and ears of the planning community, to ensure local issues are addressed.</p><p>· Clearly understand all requirements and constraints at plant level for a production plan (consideration of minimum/maximum batch and run sizes, resource assignment, material sequencing on resources, changeover and startup allowances and material availability). Work with planning operations team to ensure accuracy of functional master data. (BOMs, resources, versions, etc.)</p><p>· Daily interaction with Supply Network Planning team to ensure long term horizon of planned orders are accurate and representative of capacity constraints.</p><p>· Communicate and execute all needed changes to the production schedule for any various "unplanned events".</p><p>· Other planning duties as required.</p><p>· Orders Fluid to insure supply of Milk and Cream are adequate to support the plant schedule.</p>
