We are looking for a Customer Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Ontario, California. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and working accurately in a fast-paced financial services environment. The person in this role will handle member inquiries, support account servicing activities, and help connect members with products and solutions that fit their needs.<br><br>Responsibilities:<br>• Manage new and existing member accounts, ensuring all information is recorded correctly and in accordance with established guidelines.<br>• Respond to incoming calls with care and clarity, addressing questions and concerns with a strong service mindset.<br>• Assist members with balance reviews, transaction questions, and other routine account-related requests.<br>• Troubleshoot and resolve issues involving debit cards, credit cards, and digital banking access within expected service timeframes.<br>• Explain available financial products and service options, including protection-related offerings, to help members make informed decisions.<br>• Update account details and maintain complete, accurate records across member profiles and related documentation.<br>• Recognize opportunities to recommend suitable products and services based on each member's situation.<br>• Protect confidential information and follow all privacy and security standards when handling sensitive data.<br>• Partner with branch, lending, and other internal teams to resolve escalated concerns and improve the overall member experience.<br>• Complete administrative and operational support tasks that contribute to smooth daily branch and service operations.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.</p><p>• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.</p><p>• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.</p><p>• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.</p><p>• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.</p><p>• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.</p><p>• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.</p><p>• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.</p><p>• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.</p>
<p>We are looking for a Customer Service Representative to support daily client interactions in Encino, California. This Long-term Contract to hire position is ideal for someone who excels in a fast-paced call center environment and can provide attentive service across phone and email channels. The role focuses on resolving inquiries, entering accurate information, and helping customers with orders and appointment coordination.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of incoming customer calls with professionalism, efficiency, and a service-focused approach.</p><p>• Respond to customer questions, concerns, and requests by phone and email while delivering clear and courteous communication.</p><p>• Enter customer details, service updates, and order information accurately into company systems and records.</p><p>• Assist with order processing activities and verify information to help ensure timely and correct completion.</p><p>• Coordinate and schedule appointments based on customer needs, availability, and established procedures.</p><p>• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.</p><p>• Use VoIP phone systems and standard office software such as Microsoft Word and Microsoft Excel to complete daily tasks.</p><p>• Maintain organized documentation of customer interactions and escalate complex issues to the appropriate team when necessary.</p>
<p>We are looking for a Customer Service Representative to support residents with account questions, service-related concerns, and general requests in Tustin, California. This opportunity is with a real estate and property organization and offers a hybrid work arrangement. This is a Long-term Contract position beginning as a 90-day assignment with the potential for extension.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming and outgoing calls, helping residents with maintenance matters, account-related questions, and service requests.</p><p>• Deliver thoughtful and detail-oriented support by listening carefully, responding with empathy, and guiding residents toward effective solutions.</p><p>• Investigate resident concerns and work toward timely resolution by partnering with appropriate internal teams when additional support is needed.</p><p>• Record conversations, requests, complaints, and follow-up details accurately in company systems to maintain complete service documentation.</p><p>• Provide clear information about available services, processes, and next steps so residents receive accurate and helpful guidance.</p><p>• Follow up with residents after initial contact to confirm their concerns have been addressed and that they are satisfied with the outcome.</p><p>• Use multiple software applications efficiently to enter data, update records, schedule actions, and manage resident communications.</p><p>• Build positive working relationships across departments to support consistent service and a strong resident experience.</p>
We are looking for a Customer Service Representative to support order processing and customer account activities for a Long-term Contract position in Camarillo, California. This role is well suited for someone who enjoys providing responsive service, maintaining accurate records, and helping ensure orders move smoothly from entry through delivery. The ideal candidate is organized, detail-oriented, and comfortable using standard office software to manage documentation, communication, and routine reporting.<br><br>Responsibilities:<br>• Enter customer orders accurately and maintain order records within the fulfillment system to support timely processing.<br>• Track order progress and follow up on delivery commitments to help ensure shipments align with customer expectations and available allocations.<br>• Respond to customer questions, requests, and routine service needs in a thorough and timely manner.<br>• Prepare organized reports, basic documentation, and business correspondence for both internal teams and external customers.<br>• Use word processing and spreadsheet applications to manage account information, update records, and support daily service tasks.<br>• Work closely with supervisors and experienced team members to resolve routine account issues and improve service coverage.<br>• Assist with ongoing account support activities for less complex customer accounts while following established service procedures.<br>• Contribute to a collaborative team environment by sharing updates and completing assigned tasks that support overall customer coverage.
<p>About the Role</p><p>We are seeking a friendly and professional Customer Service Representative to join our team on a temporary basis. The ideal candidate will provide exceptional customer support, respond to inquiries, and help ensure a positive customer experience.</p><p>Key Responsibilities</p><ul><li>Answer incoming calls, emails, and customer inquiries</li><li>Resolve customer concerns and provide timely solutions</li><li>Process orders, returns, and account updates</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with internal teams to address customer needs</li><li>Provide product and service information as needed</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Manage customer order input and updates with a high degree of accuracy across company platforms.<br>• Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up.<br>• Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward.<br>• Share clear information related to products, order progress, and account details to support customer decision-making.<br>• Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach.<br>• Monitor open requests and ensure commitments are completed within expected timeframes.<br>• Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
We are looking for a service-oriented individual to join a nonprofit organization in California as a Contract Customer Service Representative. This role supports membership activities, educational programs, and event coordination by handling inquiries, maintaining accurate records, and helping deliver a positive experience for members, participants, and volunteers. The position is well suited for someone who is highly organized, comfortable managing multiple details, and confident communicating with a wide range of stakeholders.<br><br>Responsibilities:<br>• Respond to inbound member and participant inquiries by phone and email, providing timely and attentive assistance related to services, programs, and events.<br>• Process registrations, cancellations, refunds, and related order entry tasks while keeping records current and accurate.<br>• Coordinate administrative details for conferences, webinars, and educational sessions to help ensure smooth execution from preparation through follow-up.<br>• Review schedules, presentation materials, digital event content, and program information to confirm accuracy and consistency before distribution.<br>• Gather and organize speaker profiles, headshots, award details, and program descriptions for use in event communications and collateral.<br>• Assist with purchasing and tracking event materials such as signage, branded items, awards, and other supplies needed for organizational activities.<br>• Schedule and support chapter leadership training activities, including participant communication and follow-up.<br>• Provide logistical and customer service support before, during, and after events to help create a positive experience for attendees, members, and volunteers.
<p><strong>Customer Relations Manager</strong></p><p><strong>Position Overview:</strong></p><p>The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience.<br><br>Responsibilities:<br>• Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support.<br>• Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed.<br>• Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion.<br>• Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments.<br>• Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance.<br>• Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms.<br>• Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity.<br>• Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations.<br>• Contribute to department-wide projects and additional business priorities as assigned.
<p>We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.</p><p>• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.</p><p>• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.</p><p>• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.</p><p>• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.</p><p>• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.</p><p>• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.</p><p>• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.</p>
We are looking for a detail-oriented Customer Service Coordinator to support customer operations for a stone, glass, and concrete manufacturing environment in California. This contract opportunity with permanent potential is ideal for someone who can manage complex service requests, coordinate order activity accurately, and help maintain smooth communication between customers and internal teams. The role requires strong attention to detail, comfort with math-based tasks, and the ability to keep multiple transactions moving efficiently in a fast-paced setting.<br><br>Responsibilities:<br>• Respond to customer questions and service requests promptly while providing accurate updates on orders, deliveries, and account-related activity.<br>• Enter and maintain customer orders, shipment details, product releases, and revisions with a high degree of accuracy.<br>• Coordinate transaction processing related to assay exchanges, metal settlements, transfers, and outbound shipments.<br>• Work closely with production and logistics teams to help keep schedules on track while supporting cost-conscious operations.<br>• Monitor open customer activity and resolve discrepancies by investigating issues and communicating next steps clearly.<br>• Use SAP and related ERP tools to manage records, process transactions, and support day-to-day customer service functions.<br>• Prepare and review documentation to ensure order information, shipment records, and related data are complete and correct.<br>• Contribute to a positive customer experience by balancing service quality, operational efficiency, and timely follow-through.
<p>We are looking for a Sales Support team member to join a organization in Calabasas on a long-term contract basis. This role supports order management, customer communication, invoicing, and shipment coordination while helping maintain a high standard of service across internal and external partners. The ideal candidate brings strong customer service experience, sound judgment in resolving order issues, and the ability to manage detailed administrative tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming orders through electronic data interchange systems, address processing exceptions, and assist with setup activities when needed.</p><p>• Prepare invoices for completed shipments, including applicable freight charges, and verify billing accuracy before release.</p><p>• Review order thresholds, customer-specific pricing, and related exceptions, then communicate with customers to resolve discrepancies promptly.</p><p>• Serve as a point of coordination for customer questions and concerns by working closely with shipping, production, and sales teams to reach timely resolutions.</p><p>• Initiate and record credit requests for shortages, damages, and returns within the enterprise resource planning system.</p><p>• Assemble and track documentation required for international shipments, including commercial paperwork and shipping instructions, in partnership with internal departments.</p><p>• Maintain organized records, service reports, pricing references, and delivery schedules to support daily operations.</p><p>• Collaborate regularly with the sales team to address product-related concerns, customer needs, and process improvements.</p><p>• Provide guidance and backup support for other customer service representatives as business demands require.</p><p>• Contribute to departmental performance objectives and support team efforts to meet established service goals.</p>
We are looking for a detail-oriented individual to support inbound logistics operations for a food manufacturing organization in El Segundo, California. This contract position has the potential to become permanent and plays an important role in keeping materials and finished goods moving efficiently into the business while supporting broader supply chain performance. The ideal candidate will coordinate closely with internal partners and external transportation providers to maintain accuracy, timeliness, and compliance across inbound activities.<br><br>Responsibilities:<br>• Coordinate the receipt and movement of incoming materials, components, and finished products to help maintain uninterrupted operations.<br>• Track inbound logistics performance, measure results against established service goals, and identify opportunities to improve cost and efficiency.<br>• Partner with procurement, supply chain, and warehouse teams to confirm incoming shipments are properly recorded and stored upon arrival.<br>• Build productive working relationships with carriers, freight forwarders, and customs partners to support reliable transportation execution.<br>• Investigate and resolve shipment exceptions, including delays, damages, shortages, and other transportation-related issues.<br>• Contribute recommendations to logistics planning efforts that strengthen operational performance and align with business objectives.<br>• Review applicable transportation and trade requirements to help ensure adherence to domestic and international regulations.
<p>A reputable healthcare organization is hiring a <strong>Patient Account Representative</strong> to provide exceptional support to patients with their Explanation of Benefits (EOBs). This role requires an experienced professional who is well-versed in medical billing, the complete revenue cycle management process, and possesses extensive knowledge of appeals and denials management.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Patient Support</strong>: Serve as the primary point of contact for patient email inquiries related to EOBs, addressing concerns about claim accuracy, claim details, billing errors, and other account-related questions.</li><li><strong>Claims Investigation and Resolution</strong>: Accurately review and analyze EOB claims to identify any discrepancies. Work proactively to resolve billing issues by contacting patients, payers, or healthcare providers as needed to obtain clarification or additional information.</li><li><strong>Collaboration</strong>: Act as a liaison between patients, insurance payers, and healthcare providers to ensure smooth communication and resolution of claim issues.</li></ul><p><br></p>